NSC OSHA AIRLINES Ergonomics Alliance

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NSC/ OSHA /AIRLINES Ergonomics Alliance National Safety Congress Plenary Session September 21, 2005 Orlando, FL 1:30 - 3:00 Presenters McCleary - US Airways ► Kim McDaniel - Southwest ► Linda Christopherson - America West ► Lee Anne Jillings - OSHA ► Penny Prince - American Airlines ► Ray The History of Ergonomics In Aviation Baggage Handling Process 50 years ago Baggage Handling Process 50 years ago ► Carts and tugs ► Beltloaders ► Conveyor Systems Baggage Handling Process Today Baggage Handling Process Today ► Carts and tugs ► Beltloaders ► Conveyor systems Human Transfer points Ticket counter to conveyor ► From Conveyor to Bag cart ► From cart to Beltloader ► From beltloader to aircraft bin ► And reverse (Exception- ticket counter) ► From BLS 2002 Injury Rates per 100 full time employees, by Industry Industrial gases (2813) Insurance & real estate (6x) Railroad Transportation (40) Chemicals & allied prod. (28) Mining (1x) Services (7x) PRIVATE INDUSTRY AVERAGE Wholesale & retail trade (5x) Transportation & utilities (4x) General bldg contractors (15) Heavy construction (16) Ag, Forest & Fish (0x) Construction (15-17) Manufacturing (2x) Basic steel products (331) Lumber & wood products (24) Air Transportation, scheduled (451) 0 2 4 6 8 10 12 14 Lost Workday Cases Cases without lost workdays Historical Perspective Safety is every airline’s highest priority ► Ground Employee Safety not as recognized ► FAA compliance ► OSHA ???? ► Flight Reduction in Airline Industry Average Recordable Injury Rates 12 10 8 6 4 2 0 2002 2003 2004 2005 ytd Source ATA member airline data share 11.6 10.0 9.4 9.0 OSHA’s Mission Assure so far as possible every working man and woman in the nation safe and healthful working conditions. People at Work The Alliance Program ► Open to all groups ► National, Regional, Area Office State Plan States Alliances Benefits of Participating ► Build a cooperative and trusting relationship with OSHA ► Network health with other organizations committed to workplace safety and resources to maximize worker protection ► Leverage ► Gain recognition as proactive leaders in safety and health. Alliance Program Goals OSHA and the participating organizations must define, implement, and meet a set of short- and long-term goals that fall into three categories:  Training and education  Outreach and communication  Promoting the national dialogue on workplace safety and health Who’s Entering Alliances? General Industry Industrial Truck Association Society of the Plastics Industry American Apparel and Footwear Construction Construction Association American Foundry Society Coordinating Committee for Automotive Repair National Wooden Pallet & Container Association Independent Lubricant Manufacturers Association Graphic Arts Coalition of America National Association of Home Builders Construction Institute of the American Society of Civil Engineers National Electrical Contractors Association Sealant Waterproofing Restoration Institute Washington Grodup Int’l Management Association Professional Societies ►Association of Occupational Health Professionals ►Board of Certified Safety Professionals ►National Hearing Conservation Association ►Society for Chemical Hazard Communication ►American Industrial Hygienists Association ►American Society of Safety Engineers Maritime ►Shipbuilders Council of America ►US Coast Guard Marine Safety Academia Ctr. Office ►American Shipbuilding Association ►National Shipbuilding Research Program For Business and Public Policy, McDonough School of Business, Georgetown University Mt. Sinai School of Medicine Government Agencies US EPA (The Reactives Alliance) NIOSH (The Roadway Work Zone Safety & Health Coalition; National Wooden Pallet & Container Association) Internal Revenue Service State Consultation Projects Faith-based and Community Organizations Clubs Center for Job Readiness Labor Unions The Community Action for Social Affairs NY State Alliance Boys and Girls Roadway Work Zone Safety and Health Coalition (International Union of Operating Engineers, Laborers’ International Union of North America) International Brotherhood of Electrical Workers And many others… National Federation of Independent Business IWLA, the Association for Logistics Outsourcing Airline Alliance Airlines Alliance Major Milestones ►November 12, 2002 - Alliance Signed ►December 18, 2002 - Kick-off Meeting ►June 4, 2003 - VPP Presentation ►September 10, 2003 - NSC Presentation ►October 2003 - Group Performance Appraisal ►March 23, 2004 - Implementation Team Meeting ►April 21, 2004 - Alliance Renewal Signed ►July 29, 2004 - Implementation Team Meeting ►September 14, 2004 - NSC Presentation Airlines Alliance Ongoing Vision • Communicate with and educate interested parties • Continually re-evaluate and prioritize • Identify additional safety and health issues to address in the aviation industry • Transfer and exchange knowledge with other areas of the transportation industry • Expand awareness of the Alliance world-wide • Continuous improvement Airline Industry Alliance Benefits for OSHA OSHA’s Strategic Management Plan ► Gain airline industry expertise in the development of compliance assistance tools ► Bridge relations with others in the transportation industry ► Meet Looking Ahead: The Future of the Alliance Program The Alliance Program Continues to Grow ►Building positive relationships among industry, OSHA and government agencies ►Developing, facilitating and expanding distribution of compliance assistance resources outreach through print and electronic media; speeches and presentations ►Increasing exposure, communication and Partnerships Airlines And Airport Authorities Improving Communication equipment, pose ergonomic hazards such as… Collection belts/conveyors at ticket counters: Height of bag wells at ticket counters  Existing too low or too high Ticket counters, non adjustable and predetermined design Baggage make-up room belts/Carousels: Curbs, Rails, etc. Communication Facilities/ Properties Safety/ Ergonomics Airport Authority How do we communicate? ► Internal Communication  Safety/Ergo and P&F  Support Industry Guidelines ► External Communication  Safety/Ergo and P&F and Airport Authority  Regulatory Agencies and Airlines and Airport Authority  Airline Coalition – support industry guidelines The Real World ► Construction Costs ► General Injury/LD costs – back and shoulder ► Airport Authority Control  In the next couple of slides, see alternative measures that we can take to improve the working conditions for our Airline Employees….. Ticket Counter/Lobby Area ►Bagwell ►Kiosks Heights ►TSA Positions Bagrooms ►PBI ►MCO ►BUR Training & Education eTool Baggage Handling Training Manual Member’s Success Stories Purpose: Suggested ways to incorporate the Baggage Handling Training Manual into the OSHA eTool… ► Link to the areas of the eTool that indicate “See exercise & stretching”… to the areas of the eTool that indicate “See training”… select wording from the training manual into the eTool… ► Link ► Insert Baggage Handling Training ► Injury ► Safe Prevention  Contributing Risk Factors for MSDs Work Practices  Principles of Body Mechanics  Stretches and Exercise ► The Baggage Handling Process  Proper Body Mechanics (task specific)  Personal Interventions  Use of Equipment Functions to Be Analyzed ► Planeside Loading & Unloading - 2003 ► Ticket Counter - 2004 ► Bagroom (Make-up Area) - 2005 ► Gate Check-In ► Baggage Claim ► Skycap ► Aircraft Cargo Compartments The Baggage Handling Process ► Ticket Counter  manual, semi-automated, automated  (customer interaction, take-away belt, baggage) ► Bagroom  automated belts (flat, carousel, double pier) ► Planeside Loading & Unloading  manual, semi-automated, automated  (carts, containers, beltloaders) Bagroom Section ► Double Pier Belts  Twisting while Lifting, Extended Reaches, Lifting above Shoulder Height ► Carousels & Incline Belts  Lifting away from Body, Extended Reaches, One-Handed Lift ► Flat Belts  Forward Bending, One-Handed Lift Twisting While Lifting ► Hazard -  Awkward Posture  Force  Repetition ► Solution -  Bend knees  Pull object closer  Brace body Extended Reaches ► Hazard -  Force ► Solution  Brace body  Pull object closer  Position body directly in front of object One-Handed Lift ► Hazard -  Awkward Posture  Uneven Stress  Repetition ► Solution -  Avoid lifting baggage by handles  Use two hands even for lighter loads National Dialogue Linda Technology Technological Advancements in Ergonomic Baggage Handling The Rampsnake (Photo) Technological Advancements in Ergonomic Baggage Handling Vaculex vacuum assisted lifting aid (Photo) Technological Advancements in Ergonomic Baggage Handling The Chair-triever (Photo) Technological Advancements in Ergonomic Baggage Handling Grenzebach Onero Future Goals ► Training and Education Area  Training Module ►Skycap ►Gate ► Outreach and Communication  Expand role of Interested Parties ► National Dialogue  Industry Workshop  NSC Status Report

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