Operations

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Office of Aviation Safety Operations Captain Dave Kirchgessner Operational Factors • Flight crew performance • FedEx actions after accident FedEx Flight 647, Memphis, TN Flight Crew Performance • No flare, left crab, right of centerline • Landing inconsistent with training • Crosswind landing techniques and flare were trained and practiced FedEx Flight 647, Memphis, TN Flight Crew Performance • Crosswinds within airplane / flight crew’s capabilities • FedEx flight training adequate FedEx Flight 647, Memphis, TN Flight Crew Performance • Operational factors – Fatigue – FAA pilot certification – FAA medical certification – Wind conditions – MD-11 / MD-10 differences FedEx Flight 647, Memphis, TN Flight Crew Performance First Officer’s History • Previous employer (1994) – Two proficiency checkride failures – FAA reexamination FedEx Flight 647, Memphis, TN Flight Crew Performance First Officer’s History • Hired by FedEx in 1996 • MD-11 type rating in 1998 • Two unsatisfactory proficiency checkrides • No deficiencies directly related to performance on day of accident FedEx Flight 647, Memphis, TN Flight Crew Performance Check Airman’s Performance • Check airman and pilot-in-command • Responsibilities – Monitor First Officer’s performance – Ensure safe conduct of the flight FedEx Flight 647, Memphis, TN Flight Crew Performance Check Airman’s Performance • MD-11 simulator • Replicated FDR data • Cockpit observations – Flight control inputs – Left crab – Drift – No flare FedEx Flight 647, Memphis, TN Flight Crew Performance Check Airman’s Performance • Possible corrective actions – Verbal instruction – Command a go around – Take over flight controls • No corrective actions taken FedEx Flight 647, Memphis, TN FedEx Actions • Enhanced Oversight Program – Pilots requiring additional training – Pilots with unsatisfactory checkrides • Monitored for at least 1 year • Receive additional line checks FedEx Flight 647, Memphis, TN FedEx Actions • Monthly pilot reviews • Database • Vice President of Flight Operations involvement • Address and correct deficiencies FedEx Flight 647, Memphis, TN Summary • Poorly executed landing techniques • First Officer performance deficiencies • Captain’s inactions • Enhanced Oversight Program FedEx Flight 647, Memphis, TN SUMMARY Programs that assess flight crewmember deficiencies are beneficial FedEx Flight 647, Memphis, TN FedEx Flight 647, Memphis, TN

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