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					                                              School of Business and Social Sciences
                                                         Professor Yvonne Guerrier,
                                    Dean of School & Principal of Southlands College
                                                                  Southlands College
                                        80 Roehampton Lane - LONDON SW15 5SL




                                   2009-2010
        BA/BSc Business Management (single & combined)
 BSc Business Management (Human Resource Management)
BSc Business Management (Retail Management & Marketing)
                                          BSc Marketing
                              BSc International Business
                                               Programme Conveners and Year Tutors:

         Subject Head & Programme Convener [Years 2 & 3] - Ian Underhill QB 231
                                                             Tel: 020 8392 3801
                                        Email: i.underhill@roehampton.ac.uk

                           Programme Convener Year 1 – Keith Woodrow QB 211
                                                            Tel: 020 8392 3173
                                        Email: k.woodrow@roehampton.ac.uk

                                                  Year 2 Tutor – Diane Garside QB 206
                                                                    Tel: 020 8392 3015
                                                  Email: d.garside@roehampton.ac.uk

                                                   Year 3 Tutor – Marilyn Ross QB 206
                                                                    Tel: 020 8392 3233
                                                    Email: m.ross@roehampton.ac.uk

               Subject Tutor – International Business – Stephen O’Regan QB 229
                                                              Tel: 020 8392 3523
                                              Email: s.oregan@roehampton.ac.uk

                     Administrative Office: QB104 Tel: 020 8392 3458 / 8149 / 8141
                        Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE


 Contents:

 Message from the Dean ....................................................................................................................4
 Welcome to Roehampton: ................................................................................................................5
 The School:.......................................................................................................................................5
 School Offi ce Opening Times: ..........................................................................................................5
 Office staff and their areas of responsibility: ....................................................................................5
 Staff [Academic] Availability and Contact Detail s: ............................................................................6
 Basi cs of the Term Based Modular System: .....................................................................................7
 Module Codes Explained: .................................................................................................................7
 Module Conveners [C level modules]: ..............................................................................................7
 Timetables: .......................................................................................................................................8
 Attendance: ......................................................................................................................................8
 Assessment: .....................................................................................................................................8
 Coursework Assignm ents: ...............................................................................................................8
 Assignm ent Cover Sheets: ...............................................................................................................9
 Plagiari sm :........................................................................................................................................9
 Final Degree Cl assi fication: ............................................................................................................10
 Appeal s:..........................................................................................................................................10
 Term-time Employment: .................................................................................................................10
 Communication: .............................................................................................................................10
 Assessment Criteria: ......................................................................................................................11
 Results – Provi sional and Confirm ed: ............................................................................................12
 University Awards and Progression Board: ....................................................................................12
 Criteria for Passing a Module .........................................................................................................12
 Criteria for Being Allowed a Resit ...................................................................................................13
 Condonements [Condonations]:.....................................................................................................13
 Deferral s: ........................................................................................................................................13
 No Resit Permitted and Programm e Termination: ..........................................................................13
 Academic References and CV s:......................................................................................................13
 Academic Misconduct: ...................................................................................................................14
 Regi stration of First Year Students: ...............................................................................................14
 Regi stration of Continuing Students: .............................................................................................14
 Module Selection – all students: .....................................................................................................14
 Changing Modules:.........................................................................................................................14
 Changing your Programme:............................................................................................................14
 Changing your Personal Detail s: ....................................................................................................14
 Consul tation Weeks:.......................................................................................................................14
 Library [Learning Resource Centre – LRC] and Book shop:............................................................15
 Programme Representatives: .........................................................................................................15



Author: Keith Woodrow                                                                                                                    Page 2 of 32
                        Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE

 Programme Boards:........................................................................................................................15
 Programme Examination Boards: ...................................................................................................15
 BA/BSc Business Managem ent & Associated Programmes Aim s and Learning Outcomes: ..........16
 The Programm e Structure - Titles and Pathways:...........................................................................17
 The First Year [Modules coded C for Certi ficate level]: ...................................................................17
 Honours Level Modules: .................................................................................................................18
 Teaching Staff and Methods: ..........................................................................................................18
 StudyZone ......................................................................................................................................18
 The Three Year Module Map: ..........................................................................................................18
 BA/BSc BUS INESS MANAGEMENT ................................................................................................19
 BSc BUS INESS MANAGEMENT (HUMAN RESOURCE MANAGEMENT) .........................................20
 BSc BUS INESS MANAGEMENT (RETAIL MANAGEMENT & MARKETING) .....................................21
 BSc MARKETING ............................................................................................................................22
 BSc INTE RNATIONAL BUSINESS (HOME STUDENTS ) ...................................................................23
 BSc INTE RNATIONAL BUSINESS (INTE RNATIONAL STUDENTS ) ..................................................24
 Learning Compact: .........................................................................................................................25
 General Transferable Skills:............................................................................................................25
 Improving your Grades: ..................................................................................................................25
 The Roehampton Skills Set:............................................................................................................26
 Study Skills:....................................................................................................................................26
 Career Management Skills: .............................................................................................................26
 Research Skills: ..............................................................................................................................26
 Student Services: ...........................................................................................................................27
 Personal Tutor: ...............................................................................................................................27
 What to do if you have a problem, query or complaint: ..................................................................27
 Roehampton University Web Pages: ..............................................................................................27
 Roehampton University Di sability Statement: ................................................................................27
 Special Educational Needs and Di sability Act: ...............................................................................28
 English Language Uni t (ELU):.........................................................................................................28
 Heal th and Wellbeing, Advice and Counselling: .............................................................................28
 Student Medical Centre: .................................................................................................................28
 Student Services Advice Centre: ....................................................................................................29
 Di sability Services and Dysl exia Support: ......................................................................................29
 Employment and Careers Service (E CS): .......................................................................................29
 Money Doctors: ..............................................................................................................................29
 Student Funding Office:..................................................................................................................29
 Peer Mentoring: ..............................................................................................................................29
 Personal Timetable Template 2009/10 ............................................................................................32




Author: Keith Woodrow                                                                                                                 Page 3 of 32
               Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE




 Message from the Dean




 This booklet is an important document. Please read it
 thoroughly and keep it in a safe place.

 One aspect of higher education that we foster at
 Roehampton is independent learning so you are
 encouraged to carry out research on the University
 webpages or in this booklet before asking questions of
 lecturers. Understanably, they get frustrated when
 answering emails concerning matters that are laid out
 there. However, If you do have a question that you cannot
 answer yourself don’t be afraid to speak to a member of
 my staff.


 And lastly, a final note to say that we wish you all the
 best at Roehampton University and assure you that we
 are here to help you achieve your full potential and to
 assist you during this important period in your life.




                                                 Yvonne Guerrier – Dean of School


Author: Keith Woodrow                                                                              Page 4 of 32
                    Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE


 Welcome to Roehampton:

 Dear Student,

 Welcome to the School of Business and Social Sciences and particularly to the Business Management and Associated
 Programmes. This booklet is designed to provide you with the basic information you need to succeed in your studies.
 Please do read it and keep it for future reference. It is also available in electronic form on the University’s e -learning site
 – StudyZone [look under the title ‘Business Programmes Notice Board], and on the StudentZone of the University
 Website. It is complicated, but if you understand what is expected of you and where you can go to for advice and
 support, you are much more likely to succeed in your studies.

 You will receive other vital information from University literature and Module Booklets, and you should realise that in this
 ever changing world, there will be changes that occur after such information is printed. For this reason it is adviseable to
 refer to the University web pages [www. roehampton.ac.uk] especially for details on Academic Regulations, module
 descriptions etc.
 At the end of this booklet you will find a personal timetable template. Enter your lecture times and dates to help you plan
 your time effectively.

 We wish you well in your studies and feel sure that you will have a great time here.

 Ian Underhill Subject Head & Programme Convener for Years 2 & 3
 Keith Woodrow Programme Convener – Year 1
 Diane Garside Year 2 Tutor
 Marilyn Ross Year 3 Tutor
 Stephen O’Regan Subject Tutor – International Business

 The School:
 The School runs undergraduate programmes in Business, Computing and Social Sciences as well as several masters
 degrees and is active in both research and consultancy. It is based at Southlands College where most of the teaching
 takes place, and where all the staff are located.

 School Office Opening Times:
 The School Office is in QB104, Southlands College and is open from 09:00 until 15:00

 Office staff and their areas of responsibility:

  Linda Dowsett                                                   Tel: 020 8392 8141
  School Administrative Officer Taught Programmes                 e-mail: l.dowsett@roehampton.ac.uk

  Gianna De Salvo                                                 Tel: 020 8392 3458
  Programme Administrator- Undergraduate                          e-mail: gianna.desalvo@roehampton.ac.uk
  Year One students

  Nicola O'Keefe                                                  Tel: 020 8392 8149
  Programme Administrator - Undergraduate                         e-mail: nicola.okeefe@roehampton.ac.uk
  Year Two & Three students

 The Office can be contacted by fax on 020-8392 3518.
 Office staff are available to deal with general queries, to help you to contact academic staff and to offer advice
 concerning the administration of your studies.




Author: Keith Woodrow                                                                                             Page 5 of 32
                        Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE


   Staff [Academic] Availability and Contact Details:
   Availability schedules are posted outside each lecturer’s office, usually covering a two-week period. If you want to make
   an appointment to see a member of staff, please write your full name in one of the available slots.


Name                     Designation                                         Room    Tel    E-mail -
Prof. Yvonne Guerrier    Dean of School & Pr incipal of Southlands College   QB203   3063   y.guerrier@roehampton.ac.uk
Cindy Ferguson           Quality and Standards Advisor                       QB013   3485   c.ferguson@roehampton.ac.uk


Andrea Loux Jarman       Senior Lecturer                                     QB208   3478   a.jarman@roehampton.ac.uk
                         Principal Lecturer, Subject Head - Organisation
Chris Bond                                                                   QB223   5752   c.bond@roehampton.ac.uk
                         and Management Studies
Dr Christina Evans       Senior Lecturer                                     QB218          c.evans@roehampton.ac.uk
Debbie Pearson           Senior Lecturer                                     QB219   3194   d.pearson@roehampton.ac.uk
Dr. Demola Obembe        Senior Lecturer                                     QB212   4770   d.obembe@roehampton.ac.uk
Diane Garside            Senior Lecturer & Year 2 Tutor                      QB206   3015   d.garside@roehampton.ac.uk
Ed Collins               Lecturer                                            QB210   3840   e.collins@roehampton.ac.uk
Dr. Gu Yang              Senior Lecturer                                     QB232   3569   g.yang@roehampton.ac.uk
Dr. Guy Bohane           Senior Lecturer                                     QB230   3482   g.bohane@roehampton.ac.uk
                         Subject Head & Programme Convener Year 2 &
Ian Underhill                                                                QB231   3801   i.underhill@roehampton.ac.uk
                         Year 3
Keith Woodrow            Senior Lecturer & Programme Convener Year 1         QB211   3173   k.woodrow@roehampton.ac.uk
Dr Leonard Holmes        Reader in Management                                        8151   leonard.holmes@roehampton.ac.uk
Dr Lynn Lim              Senior Lecturer & Reader in Business & Marketing    QB222   4425   l.lim@roehampton.ac.uk
Marilyn Ross             Senior Lecturer & Year 3 Tutor                      QB206   3233   m.ross@roehampton.ac.uk
Nicole Baptiste          Lecturer                                            QB228   3479   n.baptiste@roehampton.ac.uk
Patricia Glass           Lecturer                                            QB218   3430   p.glass@roehampton.ac.uk
Paul Bemand              Senior Lecturer                                     QB213   3487   p.bemand@roehampton.ac.uk
Pauline Barrie           Senior Lecturer                                     QB224   3269   p.barrie@roehampton.ac.uk
Peter Slater             Senior Lecturer                                     QB219   3194   p.slater@roehampton.ac.uk
Rosie Cole               Academic Tutor                                      QB220   3722   r.cole@roehampton.ac.uk
Dr. Steven Howlett       Senior Lecturer                                     QB207   3862   s.howlett@roehampton.ac.uk
Stephen Hope             Senior Lecturer                                     QB209   3489   s.hope@roehampton.ac.uk
                         Senior Lecturer & Subject Tutor – International
Stephen O’Regan                                                              QB229   3523   s.oregan@roehampton.ac.uk
                         Business
Sue Layton               Lecturer                                            QB208          s.lay ton@roehampton.ac.uk
Will Cooper              Academic Learning Suppor t Officer                  QB132   8117   w.cooper@roehampton.ac.uk
Visiting Lecturers:
Clare O’Donnell          Business Economics                                  QB115   3430
                         International Mar keting and Leisure & Tourism
Don Hunt                                                                     QB115   3430   d.hunt@roehampton.ac.uk
                         Marketing
Paul Malham              Introduction to Business Economics                  QB115   3430   p.malham@roehampton.ac.uk
                         Quantitative and Accounting Methods for Business
Dr. Tom Frank                                                                QB115   3430   t.frank@roehampton.ac.uk
                         (Quants)
TBA
TBA




Author: Keith Woodrow                                                                                         Page 6 of 32
                   Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE


 Basics of the Term Based Modular System:
 Roehampton operates a term-based Modular Degree System. There are three terms, Autumn, Spring and Summer.
 Term dates for this academic year are as follows;
 The autumn term consists of 12 teaching weeks which ends on 18th December. The Spring Term of 12 teaching weeks,
 begins on 11th January 2010 and runs until 1st April. The Summer Term begins on 26th April with a Consultation
 [Reading] Week, followed by 3 weeks of examinations.

 Students study degree programmes made up of 10 or 20 credit modules, [occasionally 30 or 40]. Each module has a
 code as well as a descriptive title. To translate the code you have to understand the letters and numbers.

 Module Codes Explained:
 Each module is set in a particular level, based on the National Qualifications Framework, which normally corresponds to
 study year. These levels are termed HE1 (C level modules taught in Year 1), HE2 (N level modules taught in Year 2)
 and HE3 (X level modules taught in Year 3).
 The modules are coded as shown in this example [ BUS020C430Y People and Organisations]
 B     U S 0 2 0 C 4 3                      0    Y              i.e. BUS = Business Programmes
 Refers to the degree programme
 B     U S 0 2 0 C 4 3                      0    Y              i.e.’010’ = 10 credits, ‘020’ = 20 credits
 Indicates the credit value of the module
 B     U S 0 2 0 C 4 3                      0    Y              i.e. C = HE1, N = HE2, X = HE3
 Indicates the level of the module
 B     U S 0 2 0 C 4 3                      0    Y
 Indicates the subject type                                     i.e. 3 = generic management
                                                                      4 = economics
                                                                      5 = human resources
                                                                      6 = marketing and enterprise
                                                                      7 = retail
                                                                      8 = finance and law
 B     U S 0 2 0 C 4 3 0                         Y              i.e. unique for each module
 Indicates the specific module
 B     U S 0 2 0 C 4 3 0                          Y             i.e. A = Autumn, S = Spring
 Indicates the semester the module is taught                         Y =All year (both A & S)

 Modules fall into three categories; Compulsory, Required and Optional.
 Compulsory Modules must be taken AND passed. Failure can lead to Programme Termination.
 Required Modules must be taken but failure does not necessarily lead to programme termination.
 Optional Modules which must usually be taken to achieve 120 credits but where there is a choice of modules. For
 several named degrees the menu of options is limited by the nature of that degree.

 Module Conveners [C level modules]:
                      M ODULE NAME                                 M ODULE CODE                    CONVENER
  People & Organisations                                           BUS020C430Y                Marilyn Ross
  Quantitative & Accounting methods for Business                   BUS020C432Y                Paul Bemand
  Marketing & Enterprise                                           BUS020C460Y                Ed Collins
  Business Skills                                                  BUS020C431Y                Marilyn Ross
  Business Economics                                               BUS020C440Y                Stephen Hope
  Business Law                                                     BUS010C480A                Patricia Glass




Author: Keith Woodrow                                                                                        Page 7 of 32
                    Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE


 Timetables:
 First year students will be issued with a personal timetable. All the first year modules are split up into smaller patterns of
 study. You will be assigned to a pattern of study at registration and confirmation will be posted on the First Year
 Programme Notice Board. You will not be able to self-select your pattern of study as this may lead to unbalanced group
 sizes and would, in the end, be to your disadvantage. The Business Programmes (BUS) first year notice board is on the
 landing near QB214 and for other years it is on the corridor opposite QB208. The examination timetable is set by
 Student Administration not by the academic programmes. Examinations will be taken in any of the 4 colleges. It is your
 responsibility to identify the date, time and location of an examination [details are posted on the University website].
 Office staff are not able to give this information over the telephone. Missing an examination without good cause will lead
 to a fail. Resit examinations are usually taken in August so please do not organise a summer holiday during the resit
 period until you are sure that you are not required to attend a resit examination. International students who have resit
 examinations and who have returned home for the summer should realise that they will be required to return to the
 University to sit any resit examinations which are usually held in August. Resit examinations cannot be taken elsewhere.

 Attendance:
 Full attendance is expected and your record of attendance is used as evidence at the Programme Examination Board.
 The tutor will usually ask you to sign-in against a printed list, or use an electronic attendance monitoring system.
 Signing in for someone else is fraud and is taken very seriously. If you are ill or cannot attend a class for any other
 reason, please write a note or email to the module convener with any medical note if relevant.

 Assessment:
 Assessment is by coursework, examination or both. Sometimes coursework means essay but it can also cover reports,
 presentations, personal learning statements, in-class tests etc. Coursework may be assessed individually or on a group
 basis. The assessment criteria used by the Business Programmes are shown on Page 11. Examinations take place in
 April/May with resits and deferrals in August.

 Coursework Assignments:
         Must be posted in the QB104 post box by 2pm on the given date. Please do not hand assignments to tutors, or
          put in staff mailboxes, or submit by email or fax. This is to ensure that a record can be kept of submissions and
          lessens the possibility of work being lost or misplaced.
         If you do not meet this 2pm deadline you should complete a Late Work Submission Cover Sheet, along with a
          normal coversheet and documentary evidence of any mitigating circumstances and hand the work in through
          the post boxes as normal. It will then be considered by the Programme Late Work Committee. If the mitigating
          circumstances are accepted, the mark will be entered on to the gradesheet without penalty. If the mitigating
          circumstances are rejected, the mark will be held over until the next Examination board and capped at a
          midpoint between 40% and the mark given. This pre-supposes that the work is marked at 40% or above. If it is
          less than 40% then it is a fail whether or not it is late and whatever the mitigating circumstances are. No work
          will be considered if it is handed in after the lecturer has marked and returned the assignment to students.
         Failure to attend any in-class test will be treated as a non-submission.
         Computer/printer failure will not be accepted as a reason for late submission.
         Coursework must be stapled at the top left-hand corner and must have a cover sheet (complete with student
          number and signed) and feedback sheet attached to the front.
         Do not use plastic sleeves (unless you are to include a disk)/ covers/ binders/ paperclips.
         Students must keep a copy of their submitted piece of coursework. You are advised to keep notes and a back-
          up disk when working on any assignment.
         Coursework marks /feedback will be supplied by tutors on the date shown in the module booklet.
         Each assignment is allocated a word limit. Students must keep their work to within 10% of that amount. E.g. If
          the limit is 1,000 words then the assignment can be 1,100 words without incurring a penalty.

 The module lecturers aim to provide all students with advice and guidance in the preparation of coursework and may
 comment on outlines or plans submitted, but will not predict the final assessment. Their role is not to read or comment on
 fully written essays/assignments prior to submission. For further general details on coursework preparation refer to the
 online information via Studentzone. When the work is returned and assessed, a student should receive full formal
 written feedback with the opportunity to seek a tutorial for further clarification, if necessary.


Author: Keith Woodrow                                                                                           Page 8 of 32
                     Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE



 Assignment Cover Sheets:
 All coursework assignment submissions MUST be accompanied by the generic administrative cover sheet [available from the
 school office dispensers] AND the assessment feedback sheet supplied with the assignment details.

 Plagiarism:
 Plagiarism (to take and use another person’s thoughts, writings, computer programs, inventions etc. as one’s own) is theft.
 Plagiarism will be punished in all cases, if proven, and in severe cases could lead to failure of your academic award. Reports
 and essays should be written in your own words without cutting or pasting from books or the Internet. This also applies to
 group-based assignments. Do not use the same work for different module assignments. It is permissible to quote others’
 work, provided it is cited as a reference and included in the bibliography of the report or essay. As a precaution, ensure you
 close all files and log out when you have finished working on a computer so others cannot copy your work, as this may be
 treated as aiding and abetting.

 In accordance with the University’s academic regulations, where plagiarism is suspected, the candidate shall be required to
 attend for interview by the Programme Convener or Year Tutor, accompanied by the Module Convener or Dean of School. If
 it is decided that the case is serious and substantial, it will be referred immediately to the University Academic Secretary for
 consideration by the Student Review Committee.

 If the case is deemed to be less serious or substantial or if mitigating factors such as poor study skills are involved, an official
 Letter of Warning shall be sent to the candidate by the Head of School, the Programme Convener or Year Tutor and copied
 to the Academic Secretary. In such a case the penalty shall be determined by the Programme Examination Board, and shall
 be EITHER '0 Fail NRP (No Resit Permitted)' for the relevant module OR '0 Fail with Resit Allowed' for Compulsory Module s
 where NRP would have entailed automatic programme termination. In the latter case, if the work is of passing quality, the
 maximum mark awarded will be 40%.

 Plagiarism is dealt with more fully in the ‘How To … A Study Skills Guide’ –
 http://studentzone.roehampton.ac.uk/howtostudy/plagiarism/index.html

 A common cause of plagiarism is poor referencing. All single honours students are required to take the 20 credit module –
 Business Skills where they will receive full instruction on how to reference correctly.
 For more help with referencing your work, go to;
 http://studentzone.roehampton.ac.uk/library/referencing

 A repeated offence of plagiarism at a subsequent examination period will be referred to the Academic Secretary for
 consideration by Student Review Committee, and will normally result in suspension or dismissal from Roehampton
 University.



 The university subscribes to Turnitin Software. This is an online plagiarism detection service that enables electronic
 comparison of students’ work against Internet sources and other students' work held on the TurnitinUK database. It is
 available to both staff and students via StudyZone. Students can access it as a learning tool via the StudyZone Student
 Support site and their ePDP. More details can be found on page 44 of the ‘How To … A Study Skills Guide’ –
 http://studentzone.roehampton.ac.uk/howtostudy/studyguide/HowtoStudy08.pdf




Author: Keith Woodrow                                                                                               Page 9 of 32
                    Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE



 Final Degree Classification:
 Full-time students normally take 3 years to get a degree.and need 360 course credits to graduate. The degree title
 depends on your registration and is straightforward for single honours students. For combined degree students their
 degree title wording will depend on the proportion of modules taken in each programme area. The criteria governing the
 class of degree awarded [first class, upper second class, lower second class, third class] are available on the University
 website. :
 http://studentzone.roehampton.ac.uk/programmedetails/acregsver9contents.asp

 Appeals:
 There is a formal appeals process for students who wish to appeal against decisions made by the University. Advice on
 whether or not to make an appeal and if so how to construct an appeal letter, and information on the process in general
 can be obtained from the Finance and Academic Adviser at the Roehampton Students’ Union in the first instance. More
 details can be found at:
 http://studentzone.roehampton.ac.uk/academicappeals/index.html

 Term-time Employment:
 Student debt is nowadays almost inevitable and it is very tempting to seek a part-time job as a way of reducing money
 difficulties and staff are sympathetic. It is easy to see 'gaps' in your timetable each term, even whole days without a
 class, when you could do paid work. However, as a full-time student you should be studying full-time and this is not just
 attending a lecture or seminar but includes reading, preparing, doing coursework and revising for and sitting
 Examinations. Your overall academic workload is based on the assumption that you are able to devote 40 hours per
 week to your studies during term-time. Put another way, for every 20 credits you should plan to complete 200 hours of
 study including assessed work and timetabled activities; this equates to 6 to 7 hours of study each week for each 20
 credit module. The acid test for employed work is that it should not result in you falling behind in your studies.

 Communication:
 General information to students is posted on programme notice boards so please get used to reading them regularly.
 University StudyZone and e-mail are also used. Try to put things in writing rather than telephoning, as this usually
 means someone else has to put it in writing. Use e-mail to save paper and regularly check your Roehampton email
 account. You must use your university e-mail to contact lecturers. The University scanner can isolate e-mails from other
 email providers. You do not have to be on campus to use your student account, you can access your University email
 account from any computer with an internet connection: - Go to http://mail.roehampton.ac.uk [note: no WWW]

 If your account is blocked it may be that you have not emptied your ‘deleted items’ folder. If this is the case, right click on
 it and select ‘empty deleted items folder’. If you need more details, contact the IT Help Desk on 0208 392 3737. Your
 account may have been blocked because you have not paid some monies outstanding with our Finance Department. If
 this is the case, please rectify the situation as soon as possible and in the meantime inform the school administrator,
 Linda Dowsett, that you are unable to receive emails.

 Whatever the reason it is your duty to keep open the lines of email communication between yourself and the University.




Author: Keith Woodrow                                                                                          Page 10 of 32
                                 Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE


 Assessment Criteria:
                     Wor k of outstanding quality that is fluent and ex tremely well structured. The relevant issues are identified,
 80% +.....................................................................................................................................................................................................
                     completely understood and analysed w ith originality with articulate synthesis where appropriate. Work w ill show a
                     familiarity with and cr itical use of a substantial range of sources that in cour sework would be fully and properly
                     referenced as par t of a high standard of presentation.
 70-79%              [70% and over is equivalent to a first in degree classification.]
                     Wor k of excellent quality with a very clear structure and fluently written. The relevant issues are identified and
                     understood. There is a high degree of ability in evaluating, cr iticising and producing well-reasoned argument in
                     defence of a point of view. Mater ial will show evidence of a very good knowledge and critical use of a substantial
                     range of sources that in coursework are properly referenced. There will be signs of creative originality and
                     evidence of cr itical independent thinking.
 60-69%              [Equivalent to an upper second in degree classification.]
                     There is evidence in the work of a very good ability to evaluate, criticise and produce well-reasoned arguments in
                     defence of a point of view. There is an analytical approach to relevant material that includes use of secondary
                     material properly referenced in coursework. Work will show the ability to identify and engage in the relevant issues
                     within a clear and very well organised structure. Presentation standards are high and the assessed task is
                     completed with a high degree of competence.
 50-59%              [Equivalent to a lower second in degree classification.]
                     Wor k is mainly descriptive but demonstrates a good coverage of relevant issues with occasional references to
                     secondary material. Evidence exists of an ability to produce arguments relative to the issues under focus but with
                     only limited, if adequate, evidence of an analytical, critical or evaluative response. Mater ial is presented with
                     reasonable care and has a discernible structure. The assessed task is completed competently but the work is
                     largely descriptive and lacks originality.
 40-49%              [Equivalent to a third in degree classification.]
                     Wor k is descriptive and covers some of the relevant material but lacks depth and offers little evidence of an
                     analytical, critical or evaluative approach. Evidence exists of some ability to produce a limited range of arguments
                     relative to the issues under focus. The work draws on only a very limited range o f references to secondary
                     material that in cour sework is poorly referenced. Material is not par ticularly well presented or well structured but
                     there is an attempt at organisation. Although there is evidence of an adequate understanding, the interpretation of
                     a topic is limited and pedestrian while remaining intelligible.
 35-39%              [Equivalent to a fail but potentially condonable if the mark is gained from a retake and a reasonable attempt has
                     been made at the module.]
                     Wor k offers a very limited coverage of relevant material and may contain much irrelevant and/or superfluous
                     material. There is a limited ability to present arguments relative to the issues involved with little evidence that the
                     student has identified and understood the matter to hand. References to secondary material are superficial,
                     inaccurate or non-existent and in cour sework not properly sourced. Although ideas expressed are intelligible,
                     knowledge is minimal and intellectual argument weak.
 30-34%              [Equivalent to a fail but potentially condonable if the mark is gained from a retake and a reasonable attempt has
                     been made at the module.]
                     Wor k is of unsatisfactory quality lacking in structure and organisation. The relevant issues are not identified or
                     properly understood. Knowledge is super ficial and sources uncited. Analysis and argument are very weak.
                     Presentation is poor.
 20-29%              [Fail: retake allowed if a reasonable attempt has been made at the module.]
                     There has been a clear attempt at the work but the quality of material is below pass standard and the prescribed
                     task has not been met. There is insufficient and/or inadequate learning, weak and/or inappropriate analysis and
                     focus sometimes based on a par tial under standing of the task. There is little sense of academic r igour.
 10–19%              [Fail]
                     There is only a tentative grasp of the prescribed task. The quality of material is clearly below pass standard.
                     Failure is caused by lack of knowledge, no proper analysis or relevance, and is based on a significant
                     misunderstanding of the task. There is only a trace sense of academic rigour.
 0–9%                [Fail]
                     There is a very short answer and a fundamental failure to address the prescribed task. There is insufficient
                     material to assess understanding based on lack of material, unreadable material and material that is of no
                     relevance or mer it. There is no understanding of the task. There is no evidence of academic rigour.




Author: Keith Woodrow                                                                                                                                                                  Page 11 of 32
                    Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE


 Results – Provisional and Confirmed:
 After the Programme Examination Board provisional results are put up on corridor notice boards and online via
 Studentzone. The University Examinations Office does not allow results to be given over the telephone or by email.
 Results are shown for each module with marks against the student’s registration number for coursework and/or
 examination and then the final grade. The final grade is usually a weighted percentage e.g. coursework 30%
 Examination 70%.

  If you have passed the letter P appears and all is well.
  If you get under 40% you will have failed and the letter F appears.
  If you are allowed a resit there will be a 'resit indicator'. These indicators refer to the next Examination board and the
   type of assessment required.
            the letters J and S refer to June and September examination periods.
   (Please note, however, that examinations will take place in May prior to the June examination board and August prior to
   the September examination board.). A star [*] before the letter ‘J’ indicates a resit in June of the next year.

            the number 1 refers to Examination only.
            the number 2 refers to Examination and coursework.
            the number 3 refers to coursework only.
  If you are not allowed a resit the letters NRP (no resit permitted) appear.
  If you are programme terminated then the letters PT appear.
  If you are condoned the letter C appears.
  If you are deferred then the letter D appears, preceded by a dash.
 These codes are more fully explained on the next page.

 For example:
 If your result at the June Board was 28, F, S1: this would mean that as you got only 28%, you failed but have been
 allowed a resit. The resit is for an examination that would be taken at the end of the Summer Term, to be processed at
 the September Examination Board.
 The provisional results should always be checked as you might identify an error in a coursework mark and report it
 to the Module Convenor for investiagation and correction if necessary.

 University Awards and Progression Board:
 Provisional results from the Programme Examination Boards are amended and/or ratified by the University Awards &
 Progression Board which meets a short time after the Programme Examination Boards. Students must be aware that
 their results are provisional until after the University Board. The final, confirmed,results come from the Examinations
 Office at Registry in Erasmus House. They are sent to your home address. If you have a resit requirement you will
 receive a Module Redemption Notification from Registry. This form will give a date for resubmitting coursework. The
 Module Convener will also write to you with details of coursework requirements and submission dates.


 Criteria for Passing a Module
  The following rules apply to HE1, HE2 and HE3 level modules:
           Students must achieve an overall pass (over 40%) when the marks of all elements of the assessment are
            aggregated together.
            Note: Where an assessment consists of multiple parts, an ‘element of assessment’ means a single item of
            assessment [could be coursework, examination or viva] that is graded.
           In addition students must make a reasonable attempt at each element of the assessment.
            Note: A reasonable attempt is usually interpreted as a mark of, or greater than, 20%.




Author: Keith Woodrow                                                                                        Page 12 of 32
                     Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE


 Criteria for Being Allowed a Resit
  Students that have failed a module will normally be allowed a resit if they meet both of the following requirements:
          They have made a reasonable attempt at each element of coursework; and
          Made a reasonable attempt at the examination (where applicable)

 Please note that poor attendance at lectures and seminars may prevent the granting of a resit.
     Note: The resit coursework set will normally be different to the original. There is a penalty for resits: the mark is
     reduced to a middle point between the actual mark you achieve and 40% (the minimum pass mark). i.e. If you
     achieve a mark of 50%, this will be reduced to 45%, half way between 50% and 40%..

 Condonements [Condonations]:
 Students may be offered a maximum of 20 Condoned credits per academic year, at the discretion of the Programme
 Examination Board.
      A Condonement is not a pass, it is a condoned fail but, if accepted by the student, means that the credits for the
          module concerned will be counted towards the number required to pass into the following year [or graduate if
          they are in their final year].
      A student may decline a Condonement and request a resit.
      Condonements are normally only allowed if resit conditions are met.

 Deferrals:
 If, for example, you were ill for an examination and can supply a medical note or you had some extreme situation that is
 accepted as mitigating circumstances* by the Examination Board, you will be offered a Deferral. This is shown as the
 letter D and you take the assessment as a first time sitter, normally for the next Examination Board. This means that your
 mark will not be penalised [unlike normal resit work] and you will be entitled to a resit.
 *Important
 The mitigating circumstances form (available from the School Office, or the School internal web pages) should be sent to the School
 Office as soon as possible, who formally process any request for a deferment but it helps speed up matter s if you copy your
 correspondence to the Module Convener as well. Any medical notes or other documentary evidence must be copied and attached.

 No Resit Permitted and Programme Termination:
 NRP (No Resit Permitted) becomes very serious if the module is com pulsory for your degree, as a fail means you stop
 your studies in that programme because you are also PT’d or Programme Terminated. Programme termination will
 also be automatic unless you pass at least 100 credits each academic year. You should see your Programme Convener
 if you are shown as PT on the provisional results as this may mean you have to leave the University. If you only achieve
 100 credits, you will be allowed to progress into the following year but you must still make up the shortfall in subsequent
 years in order to graduate.

 Academic References and CVs:
 You can ask any member of staff to be your referee but you may prefer to use your personal tutor or the Subject Head.
 Whoever you ask, give early warning of likely reference requests. It makes reference writing more meaningful if you
 supply a CV. Regrettably, disorganised students don't do this and assume that staff are available to provide references
 throughout the vacations. Non-finalists often generate reference requests from employment agencies and these can be
 delayed if information is not readily available. For new graduates, applying for jobs, it is crucial. Be aware that members
 of staff cannot collude with a student by giving false impressions as to that student’s ability and or suitabilty for
 employment etc. This is another factor that students should bear in mind when deciding to miss a lecture / workshop /
 tutorial without good reason.




Author: Keith Woodrow                                                                                               Page 13 of 32
                   Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE


 Academic Misconduct:
 Academic Regulations are set out on the University web pages;
 www.roehampton.ac.uk/disciplinaryregulations/index.html which gives details on this important subject. Your attention is
 drawn to the issue of plagiarism and collusion on Page 9 of this booklet as these can have serious consequences if
 proven. When you are word processing assignments, as a precaution, ensure that you close all files and log out when
 you have finished work. Others cannot then copy your work. The issue of collusion, i.e. submission of other students’
 work in non-group assignments, is considered as serious as plagiarism.

 Registration of First Year Students:
 During your first week you are enrolled and given a student number which is printed on your ID card. Guard your card
 carefully as you will have to show it when sitting examinations and you must write the number on your examination
 scripts, coursework and on every form you fill in. Correct and complete registration is important as some students attend
 classes without realising they are not properly registered for the correct modules. University email addresses are also
 issued during registration and it’s vital that you monitor your University mailbox and not just any other personal email
 address mailbox that you may use. Staff will email you using your University email address.. You will be allocated a
 Personal Tutor.

 Registration of Continuing Students:
 Before the end of each academic year you will be given briefings about the modules that are available for you to register
 for in the following year. This takes place in April/May, and is called Registration Part 1.

 Module Selection – all students:
 You must register for the correct number of modules. Full time students need 120 credits per year [Normally, to
 graduate, this amounts to 360 credits, including at least 200 at levels HE2/3, of which at least 120 must be at level HE3]
 IT IS VITAL THAT YOU DO THIS CORRECTLY TO AVOID COSTLY MISTAKES LATER!

 Changing Modules:
 If you want to change, add or delete a module/s please discuss this with the Programme Convener or relevant Year
 Tutor.

 Changing your Programme:
 If you wish to make changes to your Programme of Study, you must download from the University’s StudentZone web
 pages [sub heading ‘Programme’, ‘Changing your Details’] an SR2 form. When you have completed it, take it to the
 Module Convener for approval and counter signature.

 Changing your Personal Details:
 Many students move house or change their telephone contact details whilst at university. Failure to advise the
 University about these changes may result in important correspondence not being received by the student. Changes are
 made via the submission of an SR1 form. This can be downloaded from the University’s StudentZone web pages [sub
 heading ‘Programme’, ‘Changing your Details’]. When you have completed it, take it to the Registry Office in Erasmus
 House. Alternatively, go to the StudentZone and click on ‘MyZone’ where you can make the changes yourself.

 Consultation Weeks:
 Students should ensure that they are available during consultation weeks in case they are required to attend University
 to sit in-class tests / attend revision sessions etc.




Author: Keith Woodrow                                                                                       Page 14 of 32
                   Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE


 Library [Learning Resource Centre – LRC] and Bookshop:
 The main library is located at Digby Stuart College. As well as books, journals, videos, abstracts and periodicals there
 are computer-based data services and CD-ROMs, photocopying and media facilities. There are different loan periods
 for books that you will be expected to keep to. Given the large classes for some modules, although there may be
 multiple copies of the main text, you will find it easier to buy such books. The LRC produces many excellent leaflets on
 useful web sites and ways of accessing computer-stored data and a good stock of guides on study skills. The LRC has
 computer suites, some of which are open 24 hours, where you can type up your assignments. Please don't leave this to
 the day before a handing-in date, as there are inevitable resource bottlenecks and PC breakdowns at peak times that
 are not the fault of library staff. Technical problems with printing, lost work, faulty equipment etc. are not acceptable
 reasons for late coursework submissions.

 The University has an arrangement with Waterstones to provide regular campus visits. Students may also advertise
 their used textbooks by notices on the Programme Notice Boards.

 Programme Representatives:
 Programme Representatives are a fundamental link between taught programmes, students and the Students’ Union.
 The role of the programme representative on each programme is to provide you with an opportunity to voice your
 opinions about your courses. It also gives you the chance to be represented at a number of different meetings whether
 programme specific or university wide. For more information on the Programme Representative system please contact
 the Finance and Academic Adviser of the RSU.

 Programme Boards:
 Each degree is called a ‘programme’ and the main management committee for each is its Programme Board. The
 Programme Convener chairs the Board and the membership consists of all the degree's teaching staff plus student
 representatives. Programme Boards meet at least once each term and the minutes are available to read in the School
 Office. The Board considers the management of the degree, its resourcing, future developments and, not least, the
 outcome of regular student module evaluations. The University Students Union will publicise the role of programme
 representatives at the beginning of the academic year.

 Programme Examination Boards:
 Modules are assessed through coursework, examination or both and a formal Examination Board meets to consider the
 results. At these Boards, academics from other universities check that the correct standard has been reached. The
 main board is held in June with a subsidiary board in September. The results from each Programme Examination Board
 are received and processed by a University-wide Awards and Progression Board.




Author: Keith Woodrow                                                                                      Page 15 of 32
                   Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE


 BA/BSc Business Management & Associated Programmes Aims and
 Learning Outcomes:
 The aims of the Business Management [and Associated Degree Programmes] are to:
     1. meet the need for adaptive, adaptable graduates with the ability to manage change;
     2. provide a wide number of core and optional modules equipping students with necessary skills, knowledge and
         understanding for a wide range of careers, including employment in business organisations or self-employment
         (details of such skills, knowledge and understanding can be seen in the learning outcomes below);
     3. empower students from a variety of educational backgrounds to fulfil their academic potential through the
         progressive development of their intellectual abilities as required by the programmes’ increasingly demanding
         business curriculum;
     4. develop students’ personal and interpersonal transferable skills, as illustrated in the programme learning
         outcomes;
     5. provide an academic basis for further study including that of business and management at graduate level
         and/or graduate training.

 Its specific learning outcomes are to:
      1. have a knowledge and understanding of the external and internal business environments;
      2. demonstrate analytical skill through the identification, selection and interpretation of complex data;
      3. be able to describe, analyse, synthesise, evaluate and apply theoretical models underpinning key business and
           management decision making processes in an international context;
      4. show an understanding of organisational decision-making and have developed problem-solving skills;
      5. be able to use relevant research and problem-solving skills through a variety of organisation based projects;
      6. be able to identify and raise new, challenging issues in written, numerical and oral work acknowledging ethical
           considerations;
      7. have enhanced interpersonal skills e.g. building relationships, maximising individual strengths, negotiating
           individual contributions to a group task to allow the pursuit of group goals and to foster individual and group
           effectiveness;
      8. be computer literate and appreciate the use of IT applications, including e-learning, in the organization;
      9. have effective intellectual autonomy, initiative and self-competence in learning situations;
      10. have developed relevant personal transferable skills e.g. oral, written, analytical, problem -solving and time
           management skills applicable to a range of job opportunities including self-employment;
      11. appreciate the importance of enterprise and entrepreneurial activity in both commercial and not-for-profit
           organizations; and
      12. have gained a broad grounding across a number of subject specialisms to enable entry into postgraduate study
           and/or vocational training in relevant areas.




Author: Keith Woodrow                                                                                     Page 16 of 32
                   Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE


 The Programme Structure - Titles and Pathways:
 The Business Management Programme offers Honours Level ‘named’ degrees in;
       Business Management
       Business Management [Human Resource Management]
       Business Management [Retail Management & Marketing]
       Marketing
       International Business
 All are Single Honours degrees except Business Management which can be single or combined with another
 programme.

 Students may also choose to follow ‘pathways’. Pathways are created by selecting modules in years 2 & 3 that have a
 bias towards certain aspects of the degree. This allows students to maintain that they hold a Business Management
 degree that ‘specialised’ in a particular field. These pathways are:
      Marketing
      Business Economics
      Retail Management
      Human Resource Management
      Enterprise
      International Business
      Business Law

 In the first year students take HE1 level subjects, which contains a compulsory core of credits. Single honours students
 take 40 compulsory credits, 70 required credits and 10 optional credits. Combined honours students take 20 compulsory
 credits and 40 required credits of Business modules [plus 60 credits in their other programme]. The first year is
 considered a diagnostic year. If you are successful, you proceed to Honours level subjects, which are taken in the
 second and third years.

 At first year level you have little choice, but in the second and third years there is a wide range of subjects for you to
 choose from and few compulsory modules. The range of optionals is grouped into pathway modules and non-pathway
 modules.

 Please see the degree diagrams on pages 19 - 24. The School aims to resource programmes so that every module
 shown runs, but if student demand is low or resources do not permit, then an optional module will not necessarily run
 every year. On the diagram you will see that Honours level modules (headed Honours because your grades in these will
 determine your class of honours degree) are grouped into Year 2 and Year 3. Some modules cannot be taken unless
 you have taken, and passed, a prerequisite module.

 The First Year [Modules coded C for Certificate level]:
 All students take the compulsory core set of modules. You may have taken some subjects before coming to
 Roehampton but we assume a no-knowledge start.

 Your first year timetable will be given to you at formal registration; there are different timetable slots for single and
 combined honours students. These are designed to avoid clashes with your other programme if you are a combined
 honours student and so that staff will be available. You will see that most modules are taught in sub-groups called
 ‘patterns’. You will be allocated to a patteern on the day you register at September Registration and confirmatory lists
 will be put up on the Programme notice board.


 Remember if you are NRP’d (no resit permitted) in any of the compulsory modules, you are programme
 terminated from the whole degree programme.




Author: Keith Woodrow                                                                                        Page 17 of 32
                    Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE


 Honours Level Modules:
 All students must take Managing Organisations in the second year and single honours students also have to take
 Business Research. It is recommended that students take the Business Project in the third year. Apart from that, your
 choice of subjects is only limited by module prerequisites. You will be given a pre-registration briefing each April/May to
 help you choose modules for the next year. This will be your opportunity to find out about individual modules.

 Some students will register for the so-called ‘named degrees’, for their first year of entry. Please note that all these
 degrees share the same first year core modules, which are either Compulsory or Required depending on your chosen
 programme.

 If you are a CATS [credit transfer] student, including HND transfers, entering directly into Year 2 or Year 3, some
 modules will be prescribed by the Programme Convener.

 All students should aim to take no more than 120 credits each year. The 120 rule is School policy and only broken if you
 failed module(s) with no resit allowed in a previous year and have to catch up credits to reach the target of 360.

 Remember if you are NRP’d (no resit permitted) in any of the compulsory modules, you are programme terminated from
 the whole degree programme.

 Teaching Staff and Methods:
 The School employs a variety of lecturers on full time, part time or ‘visiting lecturer’ status. Many are ‘research active’
 and some have consultancies outside of the University. This ensures that the school has up-to-date knowledge of the
 business world. Many Lecturers have a Masters qualifications or a Doctorate.

 Modules are taught using combinations of classroom lectures, electronic resources, seminars, tutorials, presentations,
 guest lecturers, group work and where practical, outside visits.

 StudyZone
 StudyZone is part of the University’s e-learning environment. All students should have access from the first teaching
 week. Students will only see their modules in StudyZone if they have completed module selection via the Online Module
 Selection website.

 Support and Technical Issues
  Failure to log in, or not being able to see modules when they log in are not technical issues and will be related to a
 student's registration process or module approval. If students are having issues in using StudyZone, support is available
 at the StudyZone ePod in the Library or via the StudyZone Support number: ext 5006.

 Student support requests should be logged at Virtual Librarian:
 https://servicedesk.roehampton.ac.uk/footprints/library.html

 Students who have not made arrangements to pay their fees within the first two teaching weeks, will have access to
 StudyZone withdrawn.




                           The Three Year Module Map:
            The next six pages layout the progression for students registered on each of the degree pathways.




Author: Keith Woodrow                                                                                          Page 18 of 32
                                                                          Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE
                                                                               BA/BSc BUSINESS MANAGEMENT
                Year 1 (HE1 – C coded modules)                                                        Year 2 (HE2 – N coded modules)                                                    Year 3 (HE3 – X coded modules)
            Autumn Term                             Spring Term                                                 Modules r un year long                                                              Modules r un year long

      Single Honours                                                            Single Honours Compulsory                                                           Recommended for Single Honours subject to satisfactory
                                                                                                                                                                    level in Business Research :
                                                                                                                                                                    BUS020X630Y Business Projec t
      BUS020C431Y Busin ess Skills (required)                                   BUS040N530Y Managing Organisations ( 40 credits)
                                                                                                                                                                    Or
                                                                                BUS020N532Y Busi ness Res earch (20 cr edits)                                       BUS040X631Y Business Dissertati on

      BUS020C432Y Qu antitative and Accounting Methods                          Combined Honours Compulsory
      for Business (compuls ory)

                                                                                BUS040N530Y Managing Organisations ( 40
      BUS020C430Y People & Organisations (c ompulsor y)                         credits)

                                                                                                  POSSIBLE PATHW AYS (all modules = 20 cr edits)

       BUS020C460Y Mar keting & Enterpr ise                                     Note
      (required or compulsor y for Pathways)                                    Compulsory modules for Pathways are in bold italics. Otherwise complet e at least
                                                                                one module from each subject grouping at each level to complete Pathway.

       BUS020C 440Y Business Economics required                                 Business Economics
      (or compulsor y for the Ec onomics Pathway)
                                       BUS010C480S Business Law                 BUS020N541Y The European Econom y
                                                                                                                                                                    BUS020X641Y Economics & Government
                                    (required or compulsory for Law Pathway)    BUS020N540Y Manag erial Economics                                                   BUS020X640Y Capital Markets & Investment
                                                                                BUS020N542Y Accounting and Finance

      Optional - Choose 10 credit s from Autumn term modules:                   Human Resource Man agement
                                                                                                                                                                    BUS020X650Y Human Res ource Management 2
      LAF010C101A Langu ages for All (10 credits)                               BUS020N550Y Human R esource Manag ement 1
                                                                                                                                                                    BUS020X651Y Lear ning and Development i n Organisations
      XQC010C100A Questioning Citizensh ip (10 cr edits)
                                                                                Marketing
                                                                                                                                                                    BUS020X662Y Applied Mar keti ng Communicati ons
                                                                                BUS020N560Y Mar keting Manag ement
      Combined Honours                                                          BUS020N561Y Cons umer Behavi our
                                                                                                                                                                    BUS020X660Y Inter national Mar keting
                                                                                                                                                                    BUS020X663Y Non-profit M arketing
                                                                                BUS020N562Y Marketing Res earch
                                                                                                                                                                    BUS020X661Y Leisure & Tourism Mar keting
                                                                                Retail Manag ement
      People & Organisations (compulsor y)
                                                                                BUS020N570Y Retail: Purch asing & Supply Chain Manag ement                          BUS020X670Y Retail: Theor y and Practic e
                                                                                                                                                                    BUS020X671Y Retail: Iss ues and Applicati ons
      BUS020C460Y                                                               Enterprise
      Marketing & Enterpr ise
      (required or compulsor y for either Pathway)                              BUS020N563Y Entrepr eneur ship                                                      COM 020X320Y: Graduate Enterprise
      BUS020C440Y                                                               International Business
      Business Economics (required or c ompuls ory for the
      Economics Pathway)                                                        BUS020N533Y Intern ational Business En vironment                                    BUS020X691Y Cross-Cultural Man agem ent
                                                                                Business Law

                                                                                BUS020N 580Y Contract and Consumer Law                                              BUS020X680Y Labour Law
                                                                                Non Pathway Bu siness and Cross Listed Modules                                      Non Pathway Bu siness and Cross Listed Modules

                                                                                Com020N212A Proj ect Management                                                     COM020X020Y Graduate Enterprise
                                                                                                                                                                    COM020X319Y Strategic Infor mati on Systems
                                                                                                                                                                    BUS020X633Y Corporate Str ateg y
                                                                                                                                                                    BUS020X632Y Business Ethics
                                                                                                                                                                    BUS020X634Y Managing Change and Innovation




Author: Keith Woodrow                                                                                                                                                                                                         Page 19 of 32
                                                 Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE



                                                                BSc BUSINESS MANAGEMENT
                                                             (HUMAN RESOURCE MANAGEMENT)


               YEAR 1 (HE1: C coded modules)                                  YEAR 2 (HE2: N coded modules)                               YEAR 3 (HE3: X CODED MODULES)
   Autumn Term                    Spring Term                                      Modules Run Year Long                                        Modules Run Year Long
   Compulsory                                                  Compulsory                                                     Recommended subject to satisfactory level
                                                                                                                              in Business Research
   BUS020C430Y People & Organisations                          BUS040N530Y Managing Organisations                             BUS020X630Y Business Project or
                                                                                                                              BUS040X631Y Business Dissertation
   BUS020C432Y Quantitative and Accounting Methods for         BUS020N532Y Business Research                                  Compulsory
   Business                                                                                                                   BUS020X650Y Human Resource Management II
                                                               BUS020N550Y Human Resource Management I                        BUS020X651Y Learning & Development in Organisations

                                                                                                                              BUS020X680Y Labour Law

   Required                                                    Required:                                                      Required:
                                                               40 credits chosen from all HE2 options                         20, 40 or 60 credits chosen from all HE3 options
   BUS020C431Y Business Skills

   BUS020C440Y Business Economics

   BUS020C460Y Marketing & Enterprise

                                  BUS010C480S
                                  Business Law
   Optional                                                    Cross Listed Optional Module:
   Choose 10 credits from:
   LAF010C101A
   Languages for All
                                                               COM020N214Y Project Management
   XQC010C100A
   Questioning Citizenship

   Note: Please aim for 120 credits each year.




Author: Keith Woodrow                                                                                                                                                Page 20 of 32
                                                 Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE




                                                                         BSc BUSINESS MANAGEMENT
                                                                  (RETAIL MANAGEMENT & MARKETING)

               YEAR 1 (HE1: C coded modules)                                  YEAR 2 (HE2: N coded modules)                                YEAR 3 (HE3: X coded modules)
   Autumn Term                    Spring Term                                      Modules Run Year Long                                        Modules Run Year Long
   Compulsory                                                  Compulsory                                                     Recommended subject to satisfactory level
                                                                                                                              in Business Research
   BUS020C430Y People & Organisations                          BUS040N530Y Managing Organisations                             BUS020X630Y Business Project or
                                                                                                                              BUS040X631Y Business Dissertation
   BUS020C432Y Quantitative and Accounting Methods for         BUS020N532Y Business Research                                  Compulsory
   Business
                                                                                                                              BUS020X670Y Retail: Theory & Practice
   BUS020C460Y Marketing & Enterprise                          BUS020N560Y Marketing Management                               BUS020X671Y Retail: Issues & Applications

                                                               BUS020N570Y Retail: Purchasing & Supply Chain Management

   Required                                                    Required                                                       Required
                                                               20 credits chosen from all HE2 options                         40, 60 or 80 credits chosen from all HE3 options but to include
                                                                                                                              at least one of the following:
   BUS020C431Y Business Skills                                                                                                BUS020X660Y International Marketing

   BUS020C440Y Business Economics                                                                                             BUS020X661Y Leisure & Touris m Marketing
                                  BUS010C480S                                                                                 BUS020X662Y Applied Marketing Communications
                                  Business Law
   Optional                                                    Cross Listed Optional Module:                                  BUS020X663Y Marketing for Non Profit Organisations
   Choose 10 credits from:
                                                               COM020N212A Project Management
   LAF010C101A
   Languages for All

   XQC010C100A
   Questioning Citizenship

   Note: Please aim for 120 credits each year.




Author: Keith Woodrow                                                                                                                                                 Page 21 of 32
                                                 Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE




                                                                                             BSc MARKETING


               YEAR 1 (HE1: C coded modules)                                   YEAR 2 (HE2: N coded modules)                                     YEAR 3 (HE3: X CODED MODULES)
   Autumn Term                    Spring Term                                       Modules Run Year Long                                              Modules Run Year Long
   Compulsory                                                  Compulsory                                                            Recommended subject to satisfactory level
                                                                                                                                     in Business Research
   BUS020C430Y People & Organisations                          BUS040N530Y Managing Organisations                                    BUS020X630Y Business Project or
                                                                                                                                     BUS040X631Y Business Dissertation
   BUS020C432Y Quantitative and Accounting Methods for         BUS020N532Y Business Research                                         Compulsory
   Business                                                                                                                          BUS020X662Y Applied Marketing Communications
   BUS020C460Y Marketing & Enterprise                          BUS020N560Y Marketing Management                                      BUS020X660Y International Marketing

   Required                                                    Required                                                              Required
                                                               40 credits, chosen from all HE2 options but to include at least one   40, 60 or 80 credits, chosen from all HE3 options but to include
                                                               of the following:                                                     at least one of the following:
   BUS020C431Y Business Skills                                 BUS020N561Y Consumer Behaviour                                        BUS020X661Y Leisure & Touris m Marketing

   BUS020C440Y Business Economics                              BUS020N562Y Marketing Research                                        BUS020X663Y Marketing for Non Profit Organisations

                                  BUS010C480S                  BUS020N570Y Retail: Purchasing & Supply Chain Management              BUS020X670Y Retail: Theory & Practice
                                  Business Law
   Optional                                                    Cross Listed Optional Module:
   Choose 10 credits from:
    LAF010C101A                                                COM020N212A Project Management
   Languages for All

   XQC010C100A
   Questioning Citizenship

   Note: Please aim for 120 credits each year.




Author: Keith Woodrow                                                                                                                                                       Page 22 of 32
                                                Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE




                                              BSc INTERNATIONAL BUSINESS (HOME STUDENTS)


              YEAR 1 (HE1: C coded modules)                                   YEAR 2 (HE2: N coded modules)                                  YEAR 3 (HE3: X CODED MODULES)
   Autumn Term                 Spring Term                                      Most Modules Run Year Long                                         Modules Run Year Long
   Compulsory                                                 Compulsory                                                         Compulsory
   BUS020C430Y People & Organisations                         BUS020N592A Managing Organisations                                 BUS030X690Y Research Methods and International Project

                                                                                                                                 BUS030X691Y Cross Cultural Management
   BUS020C432Y Quantitative and Accounting Methods for        BUS020N591A International Business Workshop
   Business
                                                              BUS020N590A International Business Environment

   Required                                                   Also Compulsory                                                    Optional Modules
                                                              60 credits, from overseas partner institution in the Spring term   60 credits, chosen from HE3 options listed below :
   BUS020C431Y Business Skills
   BUS020C440Y Business Economics                                                                                                BUS020X632Y    Business Ethics
   LAF010C101A Languages for All                                                                                                 BUS020X633Y    Corporate Strategy
   XQC010C100A Questioning Citizenship                                                                                           BUS020X634Y    Managing Change & Innovation
   BUS020C460Y Marketing & Enterprise                                                                                            BUS020X651Y    Learning & Development in Organisations
                                                                                                                                 BUS020X653Y    International Human Resource Management
                                                                                                                                 BUS020X660Y    International Marketing
                                                                                                                                 BUS020X661Y    Leisure & Touris m Marketing
                                                                                                                                 BUS020X662Y    Applied Marketing Communications
                                                                                                                                 BUS020X663Y    Marketing for Non Profit Organisations




Author: Keith Woodrow                                                                                                                                                   Page 23 of 32
                                                Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE




                                                BSc INTERNATIONAL BUSINESS (INTERNATIONAL
                                                                STUDENTS)

              YEAR 1 (HE1: C coded modules)                                   YEAR 2 (HE2: N coded modules)                               YEAR 3 (HE3: X CODED MODULES)
   Autumn Term                  Spring Term                                        Modules Run Year Long                                        Modules Run Year Long
   Compulsory                                                 Compulsory                                                      Compulsory
   BUS020C430Y People & Organisations                         BUS020N592A Managing Organisations                              BUS030X690Y Research Methods and International Project

                                                                                                                              BUS030X691Y Cross Cultural Management

                                                                                                                              BUS020N692Y Advanced Business English
   BUS020C432Y Quantitative and Accounting Methods for        BUS020N591A International Business Workshop
   Business
                                                              BUS020N590Y International Business Environment

   Required                                                   Optional Modules                                                Optional Modules
                                                              60 credits, chosen from HE2 options listed below :              40 credits, chosen from HE3 options listed below :
   BUS020C431Y   Business Skills
   BUS020C440Y   Business Economics                           BUS020N540Y    Managerial Economics                             BUS020X632Y    Business Ethics
   EAP020C146A   English for Academic Study                   BUS020N541Y    The European Economy                             BUS020X633Y    Corporate Strategy
   BUS020C460Y   Marketing & Enterprise                       BUS020N542Y    Accounting and Finance                           BUS020X634Y    Managing Change & Innovation
                                                              BUS020N550Y    Human Resource Management 1                      BUS020X651Y    Learning and Development in Organisations
                                                              BUS020N560Y    Marketing Management                             BUS020X653Y    International Human Resource Management
                                                              BUS020N561Y    Consumer Behaviour                               BUS020X660Y    International Marketing
                                                              BUS020N562Y    Marketing Research                               BUS020X661Y    Leisure and Tourism Marketing
                                                              BUS020N563Y    Entrepreneurship                                 BUS020X662Y    Applied Marketing Communications
                                                              BUS020N570Y    Retail: Purchasing and Supply Chain Management   BUS020X663Y    Marketing for Non Profit Organisations




Author: Keith Woodrow                                                                                                                                                Page 24 of 32
                   Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE


 Learning Compact:
 For all taught modules Roehampton University requires a learning compact with responsibilities for tutors and students.
 This sets out general rights and responsibilities, and is included in each module booklet.
  1.   The module convener will issue every student enrolling on that module w ith a booklet describing the nature and
       demands of the module, including:
                   a calendar of all classes involved in the module and a week-by-week list of the topics to be
                       covered by the modules;
                   a list of required preparation for each week;
                   a description of the assessment criteria to be used during the module;
                   a statement of the nature, pattern and timing of the assessment;
                   a list of the dates by which all assignments must be submitted and details of the process for
                       doing this;
                   a list of the dates by which each assignment will be returned to the students and details of the
                       process for doing this;
                   a final date for collection of coursework by students, after which return cannot be guaranteed.

  2.   A register will be kept of attendance, and submission and return of all assignments for all modules.
  3.   Students are expected to:
                     participate fully in the learning process;
                     attend all classes and arranged tutorials;
                     provide the tutor with an explanation of enforced absences;
                     hand all coursework assignments in on time in accordance w ith published procedures;
                     attend all examinations at the published time and venue;
                     complete 100 hours of study (including assessed work and timetabled activities) for each 10-
                          credit module (200 hours for 20 credits, 300 hours for 30 credits, 400 hours for 40 credits);
                     regularly check their communication channels (e.g. mail boxes, notice boards, E- mails);
                     up-date their records with the University and Schools.

 General Transferable Skills:
 As well as acquiring academic information during your degree, you will also have the opportunity to pick up what are
 called ‘general transferable skills’. These are often what employers are looking for.

 Some of the skills, such as numeracy and report writing, are very closely linked to the assessments you will need to
 complete. Others, such as working in groups and giving presentations, can be practised in some of the modules you will
 take. A third group of skills like time management, influencing others and leadership are acquired in specific modules
 such as Business Skills.

 When you come to apply for jobs you will find it useful to be able to put into words when, how and where you developed
 these skills, as you will be asked about them on application forms and in interviews. The Business Skills module in the
 first year cover these areas.

 Improving your Grades:
 Knowing WHAT to write is obviously important but knowing HOW to write is equally vital. Many students improve their
 grades by taking the on-line course ‘Essaying Academic Writing,’ It is designed to help students write with more
 confidence, clarity and persuasiveness and can be found at;
 http://studentzone.roehampton.ac.uk/howtostudy/academicwriting/unit1/index.htm l




Author: Keith Woodrow                                                                                               Page 25 of 32
                    Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE

 The Roehampton Skills Set:
 The skills are expressed in learning outcomes for each skill area.

 Study Skills:
 These six skills learning outcomes are based on the QAA key skills: communication, application of number, information
 technology, working with others, improving own learning and performance, and problem solving.

 A student should be able to:
 1.    Communicate effectively, individually and in groups, stating a case as well as reflecting and responding,
       employing different forms of communication (e.g. written, oral, electronic media) as appropriate.
 2.    Collect and record data, analyse data, and present the findings of the data clearly.
 3.    Employ IT for research and communication purposes (e.g. being able to use software applications for word
       processing, spreadsheets, presentations, using the internet and email).
 4.    Work effectively in large and small groups (planning, negotiating, problem solving, discussion, working to
       deadlines, presenting and evaluating).
 5.    Improve learning and performance (being able to take responsibility for own learning, being able to set targets and
       action plan, and being able to follow plans to meet targets).
 6.    Solve problems (determine the characteristics of a problem, choosing suitable solutions for problems, and bein g
       able to evaluate the possible solutions for problems).

 Career Management Skills:
 A student should be able to:
 1.     Critically engage with models of career development and self - assessment.
 2.     Identify and analyse personal skills necessary for success in future career or course choice.
 3.     Construct a graduate level CV relevant to one of the following: appropriate level opportunities in an industry
        related to their area of study; a specified graduate training scheme; post graduate study.
 4.     Critically and effectively examine current labour market trends in a vocational area relevant to study or career
        aspiration.
 5.     Determine the range of options available to themselves through personal research.
 6.     Market themselves effectively to employers/training providers.

 Additionally students will be signposted to extra-curricular activities that improve their employability (E.g.
 Volunteering/Summer Internships/Student Associate Scheme)

 Research Skills:
 A student should be able to:

 1.     Frame specific, focused questions and use them                                    to direct a search for information
 2.     Access efficiently information found in paper-based sources such as books and journals and in electronic sources
        of information
 3.     Identify, select, retrieve and collate information relevant to their research question(s)
 4.     Understand the information they have retrieved and combine it intelligently with relevant information gathered
        from other sources
 5.     Critically evaluate the information they have gathered, and draw conclusions in relation to their research
        question(s)
 6.     Communicate their findings clearly in both writing and the spoken word




Author: Keith Woodrow                                                                                             Page 26 of 32
                    Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE

 Student Services:
 There are many student services on hand. T he Students Union is your union so please get involved. There are a
 multitude of clubs and societies as well as regular social events. Although each College has its own culture, House of
 Worship and bar you are free to visit any facility and join in any of the events.

 Other student services include:
            The Student Advice Centre is located in Lower Lawrence Building, Froebel College. It offers many services for
             students such as study support seminars and English Language help. It also gives dyslexia support. Check out
             on the University website or ring ext. 3113 for further information.
            The Business School employs an Academic Support Officer, Will Cooper. His office, QB132, is on the 1 st
             Floor, opposite the main School Office. He is there to offer practical help and advice to students in all
             academic matters. His telephone number is 8117
            Additionally, the School employs Rosie Cole in the role of Academic Tutor. Her telephone number is 3722 and
             she can be found in QB220.

 For details of the following please refer to the StudentZone on the University web pages:
               Disability Adviser
               Accommodation Office
               Careers Service
               Medical Service

 Personal Tutor:
 Every student is allocated a personal tutor who is there to help guide them through their studies, advise on
 their choice of modules and be available to help with problems, personal as well as academic. In year one,
 all single honours students must meet with their Personal Tutor regularly at least once a semester.
 Combined students may also have a personall tutor in their other programme. In second and third years
 students will be also be allocated a tutor each year and will have the option of meeting with them. This
 may not be the same person.

 What to do if you have a problem, query or complaint:
 For general queries the School Office staff can help. You can also go to your Personal Tutor, Programme Convener or
 Year Tutor. For academic queries use the Module Convener if the class lecturer can't help and failing that the
 Programme Convener or Year Tutor and don't forget the Student Representatives who sit on the Programme Board.
 Academic staff are not always readily available and you may have to book an appointment on their availability schedule

 Roehampton University Web Pages:
 You can find much of the information you will need as a current student, such as important dates, services, support,
 events and much more on the StudentZone section of the University’s website. Please note the difference between
 StudentZone and StudyZone. StudentZone is an area on the main University website where you can access
 many details relevant to you as a student. StudyZone is part of the e-learning environment and contains details
 related much more to your programme of study. Please make these sites your first point of enquiry. Lecturers get
 frustrated [understandably] when answering emails concerning matters that are laid out clearly on the webpages.

 Roehampton University Disability Statement:
 The University is committed to supporting the needs of students with disabilities, long-term medical conditions and
 specific learning difficulties. In accordance with the requirements of the DDA Part 5, adjustments will be made for
 disabled students to allow equal access to learning opportunities and environments. Adjustments will be made to
 aspects of programmes in anticipation of the needs of disabled students to ensure that they are not disadvantaged as a
 result of their disability. Any reasonable adjustments should not compromise the academic standards of a programme
 but will ensure that learning, teaching and assessment within the programme are accessible to the student and enable
 them to participate equally in order to achieve success.

Author: Keith Woodrow                                                                                     Page 27 of 32
                    Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE

 Special Educational Needs and Disability Act:
 The University is committed to supporting the needs of students with disabilities and specific learning difficulties. In
 accordance with the requirements of the Special Educational Needs and Disability Act (SENDA) DDA Part 4,
 adjustments will be made for disabled students to allow equal access to learning opportunities. Adjustments will be
 made to aspects of programmes in anticipation of the needs of disabled students to ensure that they are not
 substantially disadvantaged as a result of their disability.

 Any reasonable adjustments should not compromise the academic standards of a programme but will ensure that
 learning, teaching and assessment within the programme are accessible to the student and enable them to participate
 equally in order to achieve success.

 School of Business and Social Sciences
 The School endorses the statement above and will make every reasonable attempt to ensure equal access to our
 programmes. Students need to be aware that adjustments will not be made to marking criteria, but adjustments can be
 made to enable access to assessments. Additional support that students require will be offered in accessing module
 content and in preparation for assessments.

 We endeavour to maintain positive relations with all our students and regard this as a two-way process. We will do our
 best to meet the needs of our students and in return ask that you take responsibility for communicating with us. If you
 have any particular requirements to enable you to fully access modules we ask that you speak to your individual tutors
 within the first two weeks of teaching.

 If you register for a module that includes class tests as part of the assessment you will need to speak to the tutors in
 advance of tests regarding your requirements.

 Jackie Brown
 SENDA Coordinator for School of Business & Social Sciences
 E-mail: j.brown@roehampton.ac.uk
 Tel: 020 8392 3011
 Room: QB130

 English Language Unit (ELU):
 The English Language Unit is located on the fourth floor of Bede House, Digby Stuart and offers a range of accredited
 and non-accredited academic writing courses and academic writing advice for students with English as their first or
 second language. Full details from;
 ELUenquiries@roehampton.ac.uk
 http://www.roehampton.ac.uk/admissions/englishlanguageunit/index.html

 Health and Wellbeing, Advice and Counselling:
 In the first instance, if you are experiencing emotional difficulties please contact your College School Welfare Officer,
 Chaplain or attend the Health and Wellbeing drop-in service (term time Wednesdays 2pm to 4pm in the Student Services
 Advice Centre, Lawrence Building, Froebel College). If your situation is more serious or an emergency go straight to the
 Student Medical Centre.
 Tel: 020 8392 3668
 health&wellbeing@roehampton.ac.uk
 http://studentzone.roehampton.ac.uk/counselling/index.html

 Student Medical Centre:
 The Medical Centre is located in Old Court, Froebel College. Out of hours and during the inter-term breaks, you can
 access medical services from the Putneymead Medical Centre.
 Medical Centre, Froebel College: Tel: 020 8392 3679
 Putneymead Medical Centre: Tel: 020 8788 0686
 http://studentzone.roehampton.ac.uk/medicalcentre/

Author: Keith Woodrow                                                                                         Page 28 of 32
                    Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE

 Student Services Advice Centre:
 http://www.roehampton.ac.uk/about/structure/departments/index.html Tel: 020 8392 3113
 Student Services is on the lower floor of the Lawrence Building, Froebel College, and provides a number of services
 including:

 Disability Services and Dyslexia Support:
 Students with disabilities should contact staff here to discuss what support in their studies, examinations or the Library
 might be useful. Students with dyslexia can arrange appointments for assessment and discuss academic support.
 Tel: 020 8392 3113 or 3403
 disabilities@roehampton.ac.uk
 http://studentzone.roehampton.ac.uk/disability/index.html

 Employment and Careers Service (ECS):
     -    Provides information, advice and guidance on career choice and the whole work application process.
     -    A daily 15 minute drop-in service is operated from 12.45 to 3.45pm during term time and longer guidance
          interviews are offered by appointment.
     - Job Shop – a free online service for part-time, full-time, vacation and voluntary and work experience vacancies.
     - Careers information room which contains a range of employer information and other published materials.
     Tel: 020 8392 3040
     careers@roehampton.ac.uk
     http://studentzone.roehampton.ac.uk/careers/index.html
     http://studentzone.roehampton.ac.uk/careers/jobshop

 Money Doctors:
 Money Doctors offer free help, advice and guidance on all aspects of money management.
 Tel: 020 8392 3199
 moneydoctors@roehampton.ac.uk
 http://studentzone.roehampton.ac.uk/finance/moneydoctors/index.html

 Student Funding Office:
 Information related to Student Loans, Bursaries and Scholarships is available as well as advice on applying for the
 Access to Learning Fund (ALF).
 Tel: 020 8392 3082 or 3090
 studentfunding@roehampton.ac.uk
 http://studentzone.roehampton.ac.uk/finance/adviceandsupport/fundingoffice/funding.html

 Peer Mentoring:
 Following a successful pilot scheme, the Business Management team is rolling out a Peer Mentoring scheme from
 September 2009. This will involve second and third year students on the same programme providing pastoral support to
 first year students.




Author: Keith Woodrow                                                                                        Page 29 of 32
                       Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE

 Index


 A                                                                 H
 Accommodation Office · 27                                         HE1 · 7
 Aims and Lea rning Outcomes · 16                                  HE2 · 7
 Andrea Loux Ja rman · 6                                           HE3 · 7
 Assessment · 8, 11
 Assignment Cover Sheets · 9
 Attendance · 8                                                    I
                                                                   Ian Underhill · 1, 5, 6
 C                                                                 ID ca rd. · 14
                                                                   In-class test · 8, 14
 Ca reer Ma nagement Skills · 26                                   Interna tional s tudents · 8
 Ca reers Servi ce · 27, 29
 CATS · 18
 Chris Bond · 6                                                    J
 Christine Evans · 6
 Cindy Ferguson · 6                                                Jackie Brown · 28
 Cla re O’Donnell · 6
 Compulsory Modules · 7, 9
 Consul ta tion [Reading] Week · 7                                 K
 Consul ta tion Weeks · 14
 Coursework Assignments · 8
                                                                   Kei th Woodrow · 1, 5, 6


 D
                                                                   L
 Dean · 1, 4, 6, 9
                                                                   Late Work · 8
 Debbie Pea rson · 6
                                                                   Lea rning compa ct · 25
 Demola Obembe · 6
 Diane Ga rside · 1, 5, 6                                          Lea rning Resource Centre – LRC · 15
                                                                   Leona rd Hol mes · 6
 Disability Adviser · 27
 Don Hunt · 6                                                      Libra ry · 15, 29
                                                                   Linda Dowsett · 5, 10
                                                                   Lynn Lim · 6
 E
 Ed Collins · 6, 7
                                                                   M
 Email address · 14
                                                                   Ma ril yn Ross · 1, 5, 6, 7
 Emotional difficulties · 28
 English Language Unit · 28                                        Medical Centre · 28
                                                                   Medical Servi ce · 27
 Examina tion · 8, 9, 12, 13, 15
                                                                   Modula r Degree Sys tem · 7
 Examina tion Boa rd · 8, 9, 12, 13, 15
                                                                   Module Booklets · 5
                                                                   Module Codes Explained · 7
                                                                   Module Convener · 7, 9, 13, 14, 27
 F                                                                 Money Doctors · 29
                                                                   MyZone · 14
 Feedba ck · 8, 9


                                                                   N
 G
                                                                   Nicola O'Keefe · 5
 Gianna De Salvo · 5                                               Ni cole Baptiste · 6
 Gu Ya ng · 6
 Guy Bohane · 6
                                                                   O
                                                                   Offi ce s taff and thei r a reas of responsibility · 5

Author: Keith Woodrow                                                                                                Page 30 of 32
                      Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE

 Optional Modules · 7, 23, 24                                     StudentZone · 5, 14, 27
                                                                  Study Skills · 9, 26
                                                                  Study Skills Guide · 9
 P                                                                StudyZone · 5, 9, 10, 18, 27
                                                                  Subject Head & Progra mme Convener for Yea rs 2 & 3 · 5
 Pa thwa ys · 17, 19                                              Subject Tutor – Internati onal Business · 1, 5, 6
 Pa tri cia Glass · 6, 7                                          Sue La yton · 6
 Paul Bemand · 6, 7
 Paul Malham · 6
 Pauline Ba rrie · 6                                              T
 Peer Mentoring · 29
 Personal timetable · 5, 8                                        Term dates · 7
 Personal Tutor · 14, 27                                          Timetables · 8
 Peter Slater · 6                                                 Tom Frank · 6
 Plagia rism · 9                                                  Transfera ble skills’ · 25
 Progra mme Boa rd · 15, 27                                       Turnitin · 9
 Progra mme Convener · 1, 5, 6, 9, 13, 14, 15, 18, 27
 Progra mme Convener – Yea r 1 · 5
 Programme Representatives · 15                                   V
                                                                  Visiting Lecturers · 6
 R
 Referencing · 9                                                  W
 Requi red Modules · 7
 Resea rch Skills · 26                                            Wa ters tones · 15
 Rosie Cole · 6, 27                                               Will Cooper · 6, 27


 S                                                                Y
 School Offi ce Opening Times · 5                                 Yea r 2 Tutor · 1, 5, 6
 Special Educa tional Needs and Disability Act · 28               Yea r 3 Tutor · 1, 5, 6
 Sta ff [Academic] Availability and Conta ct Details · 6          Yea r Tutor · 9, 14, 27
 Stephen Hope · 6, 7                                              Yvonne Guerrier · 1, 4, 6
 Stephen O’Regan · 1, 5, 6
 Steven Howlett · 6
 Student Servi ces · 27, 28, 29




Author: Keith Woodrow                                                                                       Page 31 of 32
                                        Business Management and Associated Programmes - Student Handbook 2009/10 – E & OE


Personal Timetable Template 2009/10                                              NAME:

                                                                                 STUDENT NUMBER:

                                                                                 E-MAIL ADDRESS:

Autumn Term            MONDAY                      TUESDAY                     WEDNESDAY                      THURSDAY      FRIDAY
9am – 11am
11am – 1pm

2pm – 4pm
4pm – 6pm
6pm – 8pm

Spring Term
9am – 11am
11am – 1pm

2pm – 4pm
4pm – 6pm
6pm – 8pm

                       Please check:
                       1. That you have the correct number of credits i.e. 120 credits.
                       2. That you have no timetable clashes with other modules and programmes.
                       3. That you have properly registered.




    Author: Keith Woodrow                                                                                                            Page 32 of 32

				
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