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JD Power and Associates 2010 North America Hotel Guest

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					                    J.D. Power and Associates
      2010 North America Hotel Guest Satisfaction Index StudySM
                                    Luxury Segment Overall Satisfaction Index
                                                     (Based on a 1,000-point scale)                            JDPower.com
                                                                                                            Power Circle RatingsTM
                                      600       650        700        750         800       850         900
                                                                                                               for consumers:
                   The Ritz-Carlton                                                               861

 Four Seasons Hotels and Resorts                                                                848

                       JW Marriott                                                         830

         Luxury Segment Average                                                           822

        Fairmont Hotels & Resorts                                                       816

 InterContinental Hotels & Resorts                                                  802

                           W Hotels                                                 801

                     Loews Hotels                                                 786

         Included in the study, but not ranked due to small sample size are: Le Méridien Hotels and Resorts, Millennium
         Hotels and Resorts, Park Hyatt Hotels, St. Regis Hotels & Resorts and Sofitel.


                                    Upscale Segment Overall Satisfaction Index                                  JDPower.com
                                                      (Based on a 1,000-point scale)                         Power Circle RatingsTM
                                  600          650           700            750           800            850    for consumers:
                   Omni Hotels                                                                817
        Embassy Suites Hotels                                                               809
Renaissance Hotels & Resorts                                                               803
                          Aloft                                                           800
     Marriott Hotels & Resorts                                                            800
      Westin Hotels & Resorts                                                             799
                   Hilton Hotels                                                        791
                    Hotel Indigo                                                        791
   Wyndham Hotels & Resorts                                                             791
   Upscale Segment Average                                                              791
        Hyatt Hotels & Resorts                                                          789
                   Doubletree                                                         783
    Radisson Hotels & Resorts                                                       771
Crowne Plaza Hotels & Resorts                                                      767
    Sheraton Hotels & Resorts                                                      767
                   Delta Hotels                                                   760




         Source: J.D. Power and Associates 2010 North America Hotel Guest
                 Satisfaction Index StudySM
         Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and
         Associates as the publisher and the J.D. Power and Associates 2010 North America Hotel Guest Satisfaction Index StudySM
         as the source. Rankings are based on numerical scores, and not necessarily on statistical significance. JDPower.com Power
         Circle Ratings™ are derived from consumer ratings in J.D. Power studies. For more information on Power Circle Ratings, visit
         jdpower.com/faqs. No advertising or other promotional use can be made of the information in this release or J.D. Power and
         Associates survey results without the express prior written consent of J.D. Power and Associates.
                     J.D. Power and Associates
       2010 North America Hotel Guest Satisfaction Index StudySM
                         Mid-Scale Full Service Segment Overall Satisfaction Index
                                                      (Based on a 1,000-point scale)                             JDPower.com
                                                                                                              Power Circle RatingsTM
                                            600         650      700         750         800         850
                                                                                                                 for consumers:
                        Hilton Garden Inn                                                         817
                              Hyatt Place                                                      809
                                Courtyard                                                   794
                Four Points by Sheraton                                               779
               Wyndham Garden Hotels                                                  774
Mid-Scale Full Service Segment Average                                             763
                               Holiday Inn                                         759
                           Best Western                                         750
                       Ramada Inn/Plaza                                  720
                                   Quality                             712
                                   Clarion                             708
         Howard Johnson Hotels/Plaza                              692

          Included in the study, but not ranked due to small sample size is Cambria Suites.

                      Mid-Scale Limited Service Segment Overall Satisfaction Index
                                                      (Based on a 1,000-point scale)                             JDPower.com
                                                  600     650      700       750      800      850      900   Power Circle RatingsTM
                                                                                                                 for consumers:
                            Drury Inn & Suites                                             833
                              SpringHill Suites                                          815
                          Hampton Inn/Suites                                             814
                        Wingate by Wyndham                                             798
                                    Fairfield Inn                                     794
                          Holiday Inn Express                                         790
Mid-Scale Limited Service Segment Average                                            783
                        Country Inns & Suites                                       780
                                Comfort Suites                                     776
                                     AmericInn                                   758
                                       Sleep Inn                                 758
                                      La Quinta                                  756
                        Baymont Inn & Suites                                   746
                                    Comfort Inn                                742
                              Ramada Limited                             712



          Source: J.D. Power and Associates 2010 North America Hotel Guest
                  Satisfaction Index StudySM
          Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and
          Associates as the publisher and the J.D. Power and Associates 2010 North America Hotel Guest Satisfaction Index StudySM
          as the source. Rankings are based on numerical scores, and not necessarily on statistical significance. JDPower.com Power
          Circle Ratings™ are derived from consumer ratings in J.D. Power studies. For more information on Power Circle Ratings, visit
          jdpower.com/faqs. No advertising or other promotional use can be made of the information in this release or J.D. Power and
          Associates survey results without the express prior written consent of J.D. Power and Associates.
                    J.D. Power and Associates
      2010 North America Hotel Guest Satisfaction Index StudySM
                            Economy/Budget Segment Overall Satisfaction Index                                    JDPower.com
                                                     (Based on a 1,000-point scale)
                                                                                                              Power Circle RatingsTM
                                       550            600               650                 700           750
                                                                                                                 for consumers:
            Microtel Inns & Suites                                                                       737
   Howard Johnson Express/Inns                                                               700
                       Red Roof Inn                                                          697
                     Super 8 Motel                                                     686
                           Days Inn                                                    684
Economy/Budget Segment Average                                                        677
                      Econo Lodge                                                666
                        Travelodge                                              664
         Americas Best Value Inn                                              656
                             Motel 6                                       653
                      Rodeway Inn                                       643
                        Knights Inn                          610

         Included in the study, but not ranked due to small sample size are: America's Best Inns & Suites, Budget Host
         Inn and Country Hearth Inn.

                              Extended Stay Segment Overall Satisfaction Index
                                                     (Based on a 1,000-point scale)                               JDPower.com
                                                                                                               Power Circle RatingsTM
                                   600         650          700         750         800            850
                                                                                                                  for consumers:

             Homewood Suites                                                                       835

              Staybridge Suites                                                                   831

                  Residence Inn                                                              820

            Candlewood Suites                                                           806

            TownePlace Suites                                                           806

Extended Stay Segment Average                                                           802

Homestead Studio Suites Hotels                                            749

        Extended StayAmerica                                      707


         Included in the study, but not ranked due to small sample size are: Hyatt
         Summerfield Suites, Hawthorn Suites, MainStay Suites and Studio 6.

         Source: J.D. Power and Associates 2010 North America Hotel Guest
                 Satisfaction Index StudySM
         Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and
         Associates as the publisher and the J.D. Power and Associates 2010 North America Hotel Guest Satisfaction Index StudySM
         as the source. Rankings are based on numerical scores, and not necessarily on statistical significance. JDPower.com Power
         Circle Ratings™ are derived from consumer ratings in J.D. Power studies. For more information on Power Circle Ratings, visit
         jdpower.com/faqs. No advertising or other promotional use can be made of the information in this release or J.D. Power and
         Associates survey results without the express prior written consent of J.D. Power and Associates.

				
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