Motor Insurance Claims by xiuliliaofz

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									Information Architecture

         Portfolio




                       BRANO PALES
Overview

  Personas
  User journeys
  Sitemaps
  User flow diagrams
  Wireframes
  Content maps
Personas
User journeys




                IT’S ALL ABOUT COMMUNICATION
Sitemaps




           EFFECTIVE WEBSITES PROVIDE CONVENIENCE
User flow diagrams




    IT’S EASIER AND CHEAPER TO KEEP AN EXISTING CUSTOMER THAN TO GET A NEW O
Wireframes
Wireframes




             WELL INFORMED USER FEELS MORE SECURE
Wireframes
Content maps

								
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