handbook_Expert by stariya

VIEWS: 10 PAGES: 22

									Table of Contents
WELCOME MESSAGE ............................................................................. 1

ADMINISTRATIVE ARRANGEMENT .................................................. 2

      1. PURPOSE ......................................................................................... 2

      2. TIME AND VENUE ......................................................................... 2

      3. THE SECRETARITAT ROOM ......................................................... 7

      4. INFORMATION OF SIDE EVENTS ............................................... 9

      5. ACCREDITATION.......................................................................... 11

      6. SECURITY AND MEDICAL ......................................................... 11

      7. GENERAL INFORMATION .......................................................... 12


Annex A: STUDY TOUR PROGRAM OVERVIEW
Annex B: PROFILE OF SME VISITS
                   WELCOME MESSAGE
Dear APEC Delegates,

Welcome to Taipei!

Taipei is now the midst of its best seasons. We hope you will
have an enjoyable stay. The venue and accommodation for
“Workshop on SME Economic Crisis Monitor” and “APEC SME
Crisis Management Training Workshop” will be held at Landis
Resort, Yangmingshan and the Grand Formosa Regent Taipei
respectively.

We believe that you will find the meetings constructive and
fruitful. The study tour that we have specially arranged would
also allow you to get a different perspective and better
understanding about best practices for Crisis Management.

Should you need assistance at any time during your stay in Taipei,
all of our staff will be pleased to assist you. The Secretariat
Room is located on Room 102 (1st Floor), Landis Resort,
Yangmingshan and VIP Room 3 ( 4th Floor ), Grand Formosa
Regent Taipei.

Sincerely,


Robert Sun-Quae Lai, Ph. D.
Director General
Small and Medium Enterprise Administration
Ministry of Economic Affairs
Chinese Taipei


                                 1
           ADMINISTRATIVE ARRANGEMENT

1. PURPOSE

   This handbook provides logistical information for Workshops on
   SME Economic Crisis Monitor to be held from May 21 to 22,
   2010 and APEC SME Crisis Management Training Workshop to
   be held from May 24 to 28, 2010 in Taipei.



2. TIME AND VENUE

  (1) Workshop on SME Economic Crisis Monitor
  Dates: 21-22 May 2010
  DAY          TIME                PROGRAM AT A GLANCE
                          Workshop on SME Economic Crisis Monitor
                          Opening Remarks
           09:00-09:10
                          Venue: VIP Room 3, Ground Floor, Landis
                          Resort, Yangmingshan
           09:10-09:30    Introduction of Participants
May 21
(Friday)   09:30-10:30    The APEC SME Crisis Management Center
                          Group Photo Session for Workshop on SME
           10:30-10:45
                          Economic Crisis Monitor
           10:45-11:05    Coffee Break

           11:05-12:20    Primary Design of the Crisis Monitor


                                  2
   DAY          TIME               PROGRAM AT A GLANCE

             12:20-14:00   Luncheon
                           The Methods of Monitoring           (I):   the
             14:00-15:10
                           Indicators for the Crisis Monitor
             15:10-15:30   Coffee Break
                           The Methods of Monitoring      (II): Process
             15:30-17:00
                           and Division of Labor
             17:00-18:00   Discover Yangmingshan by Bus
                           Welcome Dinner (Venue: VIP Room 2, 1st
             18:30-21:00
                           Floor, Landis Resort, Yangmingshan)
                           The Format and Content of the “APEC SME
             09:00-10:10
                           Economic Crisis Monitor
             10:10-10:30   Coffee Break
                           The Process of Drafting and Issuing the
             10:30-11:30
                           “APEC SME Economic Crisis Monitor”
 May 22      11:30-12:00   Conclusion
(Saturday)   12:00-13:30   Luncheon
                           Study Tour-Best Practice Visits to SME
                           ( Yaox Edutainment Co., Ltd)
             13:30-16:00   Please meet at front lobby of the hotel at
                           13:20
                           Bus will depart at 13:30




                                   3
   (2) APEC SME Crisis Management Training Workshop
   Dates: 24-28 May 2010
   DAY        TIME                 PROGRAM AT A GLANCE

                           APEC SME Crisis Management Training
                           Workshop
           09:00-09:20     Opening Remarks
                           Venue: Grand Ballroom, 3rd Floor, Grand
                           Formosa Regent Taipei
                           Opening Ceremony of the APEC SME Crisis
           09:20-09:40
                           Management Center

           09:40-10:05     Globalization and Global Financial Crises
                           Lessons in Adversity: Acquiring the Art of
           10:05-10:30
                           Resilience

           10:30-10:45     Coffee Break
 May 24
(Monday)                   Risks and Opportunities Facing SMEs in the
           10:45-11:10
                           Post-Crisis Era
           11:10-11:35     The Impacts of Trade Liberalization and
                           SMEs’ Responses
           11:35-12:00     Q&A

                           Group Photo Session for APEC SME Crisis
           12:00-12:15
                           Management Training Workshop

           12:00-13:30     Luncheon

           13:30-14:40     The Causes and Patterns of International
                           Financial Crises
           14:40-15:00     Coffee Break



                                   4
    DAY          TIME                PROGRAM AT A GLANCE

                            The Impacts of International Financial Crises
              15:00-16:10
                            on SMEs

              16:10-16:30   Coffee Break

              16:30-17:40   Financial Strategies to Survive a Crisis

                            Welcome Dinner (Venue: Grand Ballroom,
              18:30-21:00
                            3rd Floor, Grand Formosa Regent Taipei)

              09:00-10:20   Nature and Supply-demand Conditions of
                            Global Oil and Other Raw Material Markets
              10:20-10:40   Coffee Break

              10:40-12:00   Cope with the Price Fluctuation of Raw
                            Materials
 May 25
(Tuesday)     12:10-13:30   Luncheon

              13:30-14:50   The Operation of Global Financial Markets

              14:50-15:10   Coffee Break

              15:10-16:30   Crisis Management: Bankruptcy and
                            Reorganization
              09:00-10:20   What is a Crisis Management Plan?

              10:20-10:40   Coffee Break
  May 26                    Skills to Formulate a Crisis Management
              10:40-12:00
(Wednesday)                 Plan
              12:00-13:30   Luncheon

              13:30-14:50   Rethinking Sale Targets and Price Strategy in
                            a Crisis


                                    5
   DAY          TIME                PROGRAM AT A GLANCE

             14:50-15:10   Coffee Break

             15:10-16:30   Restructuring Product Portfolio and
                           Inventory Management
                           The Relationship with Large Enterprises in a
             09:00-10:20
                           Supply Chain

             10:20-10:40   Coffee Break

                           The Importance of Corporate Governance in
             10:40-12:00
 May 27                    the Financial Crisis Period
(Thursday)   12:00-13:30   Luncheon

             13:30-14:50   How SMEs can Remain Competitive in the
                           Face of Crises?
                           Farewell Dinner (Venue: VIP Room 7, 4th
             18:30-21:00
                           Floor, Grand Formosa Regent Taipei)
             09:00-10:20   Best Practice of Crisis Management

             10:20-10:40   Coffee Break

             10:40-12:00   Best Practice of Crisis Management

 May 28      12:00-13:30   Luncheon
(Friday)                   Study Tour-Best Practice Visits to SMEs
                           (New Deantronics Ltd, White Wood House
                           Foods Co.)
             13:30-17:00
                           Please meet at front lobby of the hotel at
                           13:20
                           Bus will depart at 13:30.



                                   6
3. THE SECRETARITAT ROOM

  (1) Workshop on SME Economic Crisis Monitor
   The Secretariat Room is not available on May 20. Please
   approach to the welcome desk in the hotel lobby if any help is
   needed on that day. Starting from May 21 the Secretariat Room
   will be furnished with computers (with one high-speed internet
   connection) and printers. There will be two computers free to
   use by the experts in the Secretariat Room. Software available
   is Microsoft Office XP Std. in English. Experts should use these
   equipments for official purposes only.



   The Secretariat Room       Room 102 (1st Floor), Landis Resort,
                              Yangmingshan
                              Opening hours
                              May 21: 08:00-22:00
                              May 22: 08:00-12:00



  (2) APEC SME Crisis Management Training Workshop

 The Secretariat Room is not available on May 23. Please
 approach to the welcome desk in the hotel lobby if any help is
 needed on that day. Starting from May 24, the Secretariat Room
 will be furnished with computers (with one high-speed internet
 connection) and printers. There will be five computers free to use
 by the participants in the Secretariat Room. Software available is


                                7
Microsoft Office XP Std. in English. Participants should use these
equipments for official purposes only.

  The Secretariat Room       VIP Room 3 ( 4th Floor ), Grand
                             Formosa Regent Taipei
                             Opening hours
                             May 24 to 27: 08:00-22:00
                             May 28: 08:00-12:00




                               8
4. INFORMATION OF SIDE EVENTS

 Group Photo Session for Workshop on SME Economic Crisis
  Monitor
  Venue: The garden of Landis Resort, Yangmingshan
  Time: May 21, Friday, 10:30~10:45
  Dress Code: Smart Casual

 Welcome Dinner for Workshop on SME Economic Crisis
  Monitor
  Venue: VIP Room 2, 1st Floor, Landis Resort, Yangmingshan
  Hosted by Dr. Robert Sun-Quae Lai, Director General, Small and
  Medium Enterprise Administration, Ministry of Economic Affairs
  Time: May 21, Friday, 18:30
  Dress Code: Smart Casual

 Study Tour for Workshop on SME Economic Crisis Monitor
 Time: May 22, Saturday, 13:30-17:00
  Dress Code: Smart Casual
  Places to visit will be Yaox Edutainment Co.,Ltd. Please refer to
  the Annex A for further details.

 Group Photo Session for APEC SME Crisis Management
  Training Workshop
  Venue: The square front in Grand Formosa Regent Taipei
  Time: May 24, Monday, 12:00~12:15
  Dress Code: Smart Casual




                                9
 Welcome Dinner for APEC SME Crisis Management Training
  Workshop
  Hosted by Dr. Robert Sun-Quae Lai, Director General, Small and
  Medium Enterprise Administration, Ministry of Economic Affairs
  Venue: Grand Ballroom, 3rd Floor, Grand Formosa Regent Taipei
  Time: May 24, Monday, 18:30
  Dress Code: Smart Casual

 Farewell Dinner for APEC SME Crisis Management Training
  Workshop
  Hosted by Dr. Robert Sun-Quae Lai, Director General, Small and
  Medium Enterprise Administration, Ministry of Economic Affairs
  Venue: VIP Room 7, 4th Floor, Grand Formosa Regent Taipei
  Time: May 27, Thursday, 18:30
  Dress Code: Smart Casual

 Study Tour for APEC SME Crisis Management Training
  Workshop
  Time: May 28, Friday, 13:30-18:30
  Dress Code: Smart Casual
  Places to visit will include New Deantronics Ltd. and White
  Wood House Foods Co.. Please refer to the Annex B for further
  details.

※ You are kindly requested to come to the Secretariat Room to
  confirm further information on the study tour.




                              10
5. ACCREDITATION

 5.1 Please wear your Identification Badge at all times during
     the meetings and other related events.

 5.2 Workshop on the SME Economic Crisis Monitor
     Please reach the Secretariat Room at Room 102 (Ground Floor)
     for any additional requests or questions about badges,
     conference supplemental documents and other related
     materials.

 5.3 APEC SME Crisis Management Training Workshop
     Please reach the Secretariat Room at VIP Room 3 (4th Floor)
     for any additional requests or questions about badges,
     conference supplemental documents and other related materials.
     Experts will receive their badges and related materials upon
     registration from the welcome desk. All participants could
     reach the Secretariat Room.



6. SECURITY AND MEDICAL
    Security and medical services will be available at the meeting
    site and at official hospitality functions throughout the duration
    of the meetings. Participants are responsible for paying medical,
    surgical, dental, and hospital fees, or for presenting an insurance
    policy covering such fees.




                                  11
7. GENERAL INFORMATION

7.1 Taipei in Brief
  Taipei City is the current capital city and it is the center of
  politics, economy, education and recreation of the economy and
  offers a wide selection of sights. It is located in the northern
  basin of the island, taking the Dan Shui River, Hsin Dian River,
  Keelung River and Taipei County as boundaries. The population
  of Taipei City alone is around 3 million. For more information
  about Taipei, please visit http://english.taipei.gov.tw.

7.2 Weather in Taipei
  Regarding the weather, January is the month with the lowest
  average temperature of 15.8℃ whereas August is the month
  with the highest average temperature of 29.3℃. February is the
  month with the highest average relative humidity of 80%
  whereas the yearly average relative humidity of 78%.

7.3 Telecommunication
  Long distance calls can be made from your hotel room or public
  phones. Pre-paid phone cards are available at the hotel or
  convenience stores, and they can be used either for domestic or
  international calls. Please be noted that all charges for personal
  phone calls made in the hotel rooms are borne by delegates.

7.4 Currency and Banking
  Major foreign currencies can be exchanged at moneychangers or
  banks. Rates in these establishments are usually better than at
  the hotel. Approximately USD 1.00 is equivalent to NTD 33.


                                12
  Currency bills are denominated in NTD 100, NTD 200, NTD
  500, NTD 1000 and NTD 2000. Coins are in the following
  denominations: NTD 1, NTD 5, NTD 10 and NTD 50.

  Auto Teller Machines (ATMs) are normally available in banks
  and other commercial establishments such as department stores,
  shopping complexes and airports.

7.5 Electricity
   110 volts.

7.6 Reminders for Traveler
  A great majority of indoor public areas in Chinese Taipei are
  non-smoking areas, such as cultural or social education
  institution, government offices, physical education or training
  sites, hotels shopping malls, restaurants, conference halls.
  Outdoor public areas include sites for public transportation,
  stations sites, medical treatment service institutions, and so on.

  Smoking, drinking and gum chewing are prohibited in Taipei
  Rapid Transit (MRT) area, also known as Taipei Metro area.



7.7 Emergency Phone Numbers
   Police…………………………………………110
   Ambulance……………………………………119
   Fire Brigade…………………………………..119
   International Exchange Operator……………..100
   Local Directory Assistance………………..….104


                                13
7.8 Map

 Landis Resort, Yangmingshan
237, Ger-zhi Rd. Yangmingshan Taipei, 11191
Tel: (886-2) 2861-5500
Website: http://www.landisresort.com.tw




                             14
 Grand Formosa Regent Taipei
41 Chung Shan North Road, Section 2, Taipei, 10450
Tel: (886-2) 2521-5000
Website: http://www.grandformosa.com.tw




                            15
ANNEX A : STUDY TOUR PROGRAM OVERVIEW


    Study Tour for Workshop on the SME Economic
                        Crisis Monitor
                     (May 22, Saturday)


   Time                              Schedule
              Please Meet at Front Lobby of the Hotel at 13:30. Bus
13:20-13:30
              will depart at 13:30 exact.

13:30-14:00   Depart for Yaox Edutainment Co., Ltd in Taipei

              Study Tour of Yaox Edutainment Co., Ltd in Taipei
14:00-16:00   ※To include a brief presentation and related
              infrastructures

16:00-        Back to the Landis Resort, Yangmingshan




                                16
     Study Tour for APEC SME Crisis Management
                      Training Workshop
                        (May 28, Friday)

  Time                               Schedule
              Please Meet at Front Lobby of the Hotel at 13:20. Bus
13:20-13:30
              will depart at 13:30 exact.

13:30-14:10   Depart for New Deantronics Ltd. in Taipei County

              Study Tour of New Deantronics Ltd. in Taipei County
14:10-15:10   ※To include a brief presentation and related
              infrastructures

15:10-16:00   Depart for White Wood House Foods Co. in Taoyuan

              Study Tour of White Wood House Foods Co in Taoyuan
16:00-17:00   ※To include a brief presentation and related
              infrastructures

17:00-        Back to Grand Formosa Regent Taipei




                                17
       ANNEX B : PROFILE OF SME VISITS

About Yaox Edutainment Co., Ltd. (http://www.yaox.com/)


Established in 1994, YAOX is a company engaged in the production
of 3D, 4D special effect and animated films, the development and
production of the hardware of movie theater equipment, the R&D
and manufacturing of the software and hardware of virtual reality
system, as well as the consultation of planning, construction and
operation for the entire site. YAOX has its products marketed in the
world in the brand of YAOX5D. In fact, YAOX can provide
international museums, theme parks and family entertainment
centers with complete solutions and output turnkey service for the
entire site.




About New Deantronics Ltd. (http://www.newdean.com.tw/ )


New Deantronics is a medical device developer and manufacturer.
The company was found in 1985, in South San Francisco,
California. In 1987 we established our manufacturing operations in
Taiwan. Among our core competencies is the development and
manufacture of RF and high energy based medical devices and
accessories.




                                18
About White Wood House Foods Co.
(http://www.wwhouse.com.tw/ )

White Wood House Foods Co. was founded on November 2, 1997.
The company’s achievements include winning the National SME
Award in 2004, and the National Quality Award in 2008. White
Wood House has clear brand positioning: creating style and
sophistication through innovation. White Wood House’s
innovation-based competitiveness derives from the effective
application of knowledge, and by transforming knowledge into an
asset. The company has successfully leveraged manpower quality
enhancement, organizational restructuring, process improvement,
awareness raising and concept-based innovation to ensure that all
positions and tasks within the company are properly defined and
standardized (in both quantitative and qualitative terms).




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