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					                                      Tracy A. Henry
                                    5211 Sunnyside Rd
                                  Mounds View, MN 55112
                                       763 792-4762
                                tracy.henry@dexmedia.com


OBJECTIVE

Promotion to Field Sales Manager (FST Sales Coach).


EMPLOYMENT

Dex Media, Maple Grove, MN: Directory Advertising Consultant (3/05 – Present)
   Commissioned sales of directory advertising, internet directory advertising, search engine
   optimization products, and websites. Occasionally assisted onsite training manager with class
   presentations. Several awards include exceeding quota on very first campaign and leading all
   telephone DAC’s in Dex Plus sales penetration.

Wahlstrom Group, Bloomington, MN: Account Executive (05/03 – 10/04)
  Managed comprehensive, national Yellow Page Directory advertising programs for multiple
  clients, both large and small. Acted as daily liaison between Wahlstrom and clients in person
  and by phone. Responsible for advising, budgeting, planning, placing ads, and growing
  account revenue. Volunteered for special tasks and offered suggestions for improved office
  efficiency.

TMP Worldwide, Eden Prairie, MN: Assistant Account Executive (01/01 – 09/01), Account
Executive (09/01 – 01/03), Client Services Manager (01/03 – 05/03)
   Managed comprehensive, national Yellow Page Directory advertising programs for multiple
   clients. Acted as daily liaison between TMPW and clients in person and by phone. Was
   responsible for advising, budgeting, planning, and growing account revenue.

Sears, Brooklyn Center, MN: Sales Associate (09/96 – 01/01)
   Commissioned sales, non-commissioned sales, and customer service at the retail level.

McDonald's, Fridley, MN: Shift Manager (10/91 – 09/96)
   Managed daily operations including responsibility for; customer concerns, employee concerns,
   processing daily deposits, inventory, and personnel management.


EDUCATION

Bachelor of Science in Mass Communications/Advertising from St. Cloud State University
St. Cloud, MN (2000)

Associate of Arts in general studies from Anoka-Ramsey Community College
Coon Rapids, MN (1997)

Diploma from Irondale High School
New Brighton, MN (1994)


SKILLS

Trained and proficient in Adobe Reader, MS Excel, MS Outlook, MS Word, and Keystone.

				
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