with a disability in order to help them
with communication, mobility, personal
care, medical needs or with access to
Passenger goods or services.
If you are unsure of whether you are
Service If you require a Support Person for
some or all trips on DARTS, you must
already registered as requiring a
Support Person, please call ATS to
Bulletin have an identified medical requirement
and this must be registered on your file
December 2009 with ATS. Some passengers are already Between January 1 and June 30, ATS
registered as requiring travel with a will process applications that allow you
to travel with a Support Person. During
Changes to DARTS Fares & Support Person, but most are not. If
that time, if you feel you need a
you are not registered as requiring a
Support Persons Policy Support Person, there is an application Support Person for a trip but are not yet
form that must be completed before registered, please let the ATS
Cost for DARTS Tickets July 1, 2010 and submitted to ATS in Reservation Clerk know this; they will
order to register. Application forms are book your Support Person with you at
Starting on January 1, 2010, there will available as follows: no charge.
be a change to DARTS fares – a book of
ten (10) DARTS tickets will cost $23.50 In Person: On and after July 1, you must be
– that’s $2.35 per ticket. registered to have your Support Person
* ATS Office - 2200 Upper James St., travel with you at no charge.
Support Persons Mount Hope
* HSR Customer Service Centre @ Companions
There will be a change in ATS Policy GO Station - 36 Hunter St. E.
effective on January 1, 2010, where Companions will continue to pay a fare
Support Persons (formerly called * Municipal Service Centres when traveling with a registered
attendants or escorts) will travel at no Ancaster, 300 Wilson St East passenger on DARTS.
charge when accompanying a registered Dundas, 60 Main St
passenger on DARTS. One (1) Support According to the AODA, a companion is
Person will be allowed to travel for free a person with whom one travels and
163 Dundas St. East (Hwy # 5)
with a registered passenger for each trip who is not a Support Person.
(if you require more than one Support Glanbrook, 4280 Binbrook Rd
Person, please discuss with ATS). Stoney Creek, 777 Hwy # 8 If you have any questions or need more
information, contact ATS at 905-528-
According to the Accessibility for Mail: 4200, Ext. 1830 or by e-mail at
Ontarians with Disabilities Act (AODA), firstname.lastname@example.org
Call ATS at 905-528-4200, Ext. 1830
a Support Person accompanies a person
to request an application form by mail.
ATS Reservations: 905-529-1212 ATS Reservations: 905-529-1212 ATS Reservations: 905-529-1212
DARTS Same Day: 905-529-1717 DARTS Same Day: 905-529-1717 DARTS Same Day: 905-529-1717