Family Community Services Specialist Open Position Family and

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					        Open Position
           Open Position:                       Family and Community Services Specialist

           Closing Date:                        12 p.m.; December 30, 2010

           Location:                            Crookston, MN (Administrative Office)

           Schedule:                            Full-time / year round

  Benefit Packet Included:
  Family health, dental, and vision insurance; any AFLAC plan; flexible spending for both
  health and dependent care; 401(k) with a 5% company match; employer paid life and
  LTD insurance; the employee assistance program free membership

  To Apply:
  Attention: Jessica Pavlat
  Tri-Valley Opportunity Council, Inc.
  102 North Broadway
  Crookston, MN 56716
  Fax: 218-281-0522

Please see the following job description (below) for a more detailed view of the necessary
                  knowledge, skills, and abilities needed for this position.
      Tri-Valley Opportunity Council, Inc. is an Americans with Disabilities Act / Affirmative Action / Equal Opportunity Employer

Reports to:       Family & Community Services Manager                   Division:         Program Operations
Program:          Head Start, Child & Family Services Programs
Classification:   Exempt                                                Grade:            34

 The Mission of Tri-Valley Opportunity Council, Inc. is to “Improve the quality of life for people and communities by
                      providing opportunities to meet their needs and realize their potential”.

The Family and Community Services Specialist is responsible for developing, supporting, and monitoring effective family
services at Head Start service locations within a multi-service area. The Family and Community Services Specialist assists
the Family & Community Services Manager in planning and implementing family services and related systems, and provides,
resources, training, and technical assistance to local staff. The Family and Community Services Specialist assists each service
location in assuring compliance with federal, state, professional, and program standards for family and community services.

Resource Development
1. Acts as a communication link between the program and families.
2. Proactively establishes contacts and connections with public and private community agencies to facilitate effective
    program operation and follow-up.
3. Acts as a liaison/link between the school/community.
4. Provides communication and coordination with families and public/private community agencies to disseminate all
    program information, which relates to or involves the families.
5. Serves as liaison between center staff and the family of a child with a suspected/diagnosed disability throughout the
    process of identification and diagnosis of the disability, local service planning, implementation and follow-up.

Parental and Family Involvement
1. Assist parents in their involvement in school programs.
2. Assists parents in recognizing their influence on their child’s health and development.
3. Assists in identifying family needs and making referrals as appropriate to meet needs.
4. Provides or arranges for appropriate translation/interpretation necessary for effective communication.
5. Advocates for the well being of children and their families and the involvement of parents.
6. Assist the local management/supervisory, educational and health staff in effectively meeting child and family needs,
    through on-site consultations and meetings.
7. Facilitates and plans parent meetings, responsible for site parent meeting monitoring.
8. Creates systems and coordinates the development, planning, implementation and evaluations to facilitate progress
    towards Parent Involvement and Fatherhood Initiative/Male Involvement goals and objectives.

Family Support/Social Services
1. Coordinates the development, planning, implementation, and evaluations to facilitate progress towards family support
   and social service goals and objectives.
2. Provides information, training, and support to staff in the area of Family support, needs assessment and social services in
   order to build effective partnerships with families.
3. Implements on-going activities to provide information and support to parents to build on family strengths and skills.
4. Facilitates effective transition for children and families coming into and leaving the Head Start program in regard to
   Family Services by providing training, resources, and support.

Identification, Recruitment and Management
1. Defines and coordinates recruitment areas and maps with recruitment staff.
2. Maintains informed of migrant patterns, needs and issues. Identifies and proposes changes in services and/or service
    areas to meet needs. Communicates needs and issues to Manager.
3. Identifies, recruits, and enrolls eligible migrant children/families in comprehensive child/family programs including
    Head Start, Early Head Start, Migrant Education, Migrant Head Start, and/or Migrant Day Care.
4. Proactively establishes contacts and connections with public and private community agencies to facilitate effective
    program operation and follow-up.
5.  Enhances family/community awareness of the program through local advertising.
6.  Contacts local growers and community agencies and secures their permission to recruit migrant children/families on
    their premises for the migrant education projects.
7. Fully understands all federal guidelines as they pertain to the eligibility of children for the program.
8. Fully understands all forms pertaining to the job and how each form is to be correctly completed.
9. Contacts local Project Coordinators and/or Center Managers on all programs in your designated area to establish
    procedures of communication concerning recruitment efforts.
10. Conducts personal interviews with heads of potential eligible households and other sources, completing the eligibility
    paperwork when appropriate.
11. Determines family eligibility based on an interview with the head of household or other responsible person.

Training and Technical Assistance, Under the Guidance of the Family & Community Services Manager
1. Assists with coordination and review or analysis of training plans detailing family and community services and systems.
2. Plans and provides orientation and training based on identified needs and requests to make it possible for staff to
    complete their responsibilities. This includes but is not limited to training of local family service staff, training on family
    service policies and practices to all staff.
3. Provides technical assistance and monitoring, sharing individual feedback, modeling and coaching toward the goal of
    effective performance.
4. Responds to identified short-term and long-term staff training needs including recommendations for professional
    development to improve qualifications and performance.
5. Plans and provides training to parents as required and requested.
6. Provides information, training and support to staff in the area of Parent Involvement, Fatherhood Initiative and Parent
7. Facilitates and/or assists centers with the development and implementation of volunteer activities and incentive programs.

1. Performs other duties and takes on additional responsibilities as directed by supervisor.

1. Regularly attends work on time as scheduled. Contacts supervisor/designee when delayed, sick or otherwise unable to be
    at work as scheduled, as defined by direct supervisor.
2. Is knowledgeable of and complies with Tri-Valley and program policies and procedures and applicable laws and
3. Displays a positive, professional and respectful demeanor at all times toward employees, peers, professional contacts,
    parents and clients served, maintaining a professional appearance and positive company image.
4. Conducts self in respectful, cooperative manner when interacting with clients, co-workers and others, and constructively
    represents Tri-Valley and its programs.
5. Maintains a professional appearance and provides a positive company image within Tri-Valley, customer base and the
6. Promotes positive employee interaction, maintains open communication with other programs/departments at Tri-Valley
    to maintain a high level of knowledge regarding Tri-Valley’s programs, goals and philosophy.
7. Respects the privacy of others by appropriately utilizing and protecting confidential or otherwise privileged information.
8. Ability to work independently, with minimal supervision, as well as work within a team environment. Demonstrates
    teamwork by cooperating with and assisting co-workers as needed.
9. Ability to follow through to completion with strong attention to detail.
10. Seeks clarification, asks questions when uncertain of position or task expectations.
11. Participates in learning experiences for personal growth and professional development to enhance professional skills and
    job satisfaction.
12. Participates in program meetings as directed and maintains informed as needed to work effectively.
13. Analyzes and/or reports problems in area of responsibility as they occur and determines/implements solutions as
14. Ability to organize and prioritize work, identifying what needs to be completed and ensures the completion in a timely
15. Must be able to handle diverse work problems on a daily basis. Requires ability to set priorities and work schedule, yet
    adjust to changes necessitated by last minute assignments and deadline requests that may prove stressful.
16. Must relate and interact with people at all levels of the agency and in a culturally diverse environment.
17. Ability to effectively organize, prioritize, solve problems and handle multiple tasks while maintaining high quality of
    work and meeting deadlines.
18. Ability to work under pressure, in stressful situations and with frequent interruptions.
19. Ability to think and act proactively in order to minimize problems.
20. Above average communication and interpersonal skills.
21. Adapts well to change, has the ability to create and implement changes to positively affect the Corporation or area of

1. Bachelor degree or four years equivalent experience in human services, community services, social work, or related field.
2. One year experience working with people of various cultures and situations.
3. Excellent interpersonal and communication skills (verbal and written).
4. Two years experience working with Microsoft Excel and Word, internet, and email systems.
5. One year experience facilitating adult learning with professional and non-professional staff and clients.
6. Proof of valid driver’s license and current/adequate vehicle insurance coverage.

1. Ability to communicate fluently in English and Spanish, verbally and in writing.
2. Knowledge of appropriate State and Federal Regulations and Head Start Performance Standards.
3. One year experience in staff supervision.
4. Knowledge of communities in the region.
5. Familiar with community resources available.
6. Two years experience with the Head Start program.

1. Working conditions are typically in the community with unexpected and uncontrolled weather/elements, ie: recruiting,
   knocking on doors, meeting with others, rather than a standard office environment. There are no special physical
   demands required to perform the work, other than the ability to move about, to, from and within communities, driving for
   long periods of time, with frequent movement in and out of vehicle. There is also some time spent in an office
   environment, where the work area is adequately lighted, heated and ventilated.
2. Working conditions also include a typical office environment. The work is sedentary; typically the employee may sit
   comfortably to do the work. There are no special physical demands required to perform the work. The work area is
   adequately lighted, heated and ventilated.
3. Requires sitting, standing, bending, stooping and reaching with manual dexterity sufficient to operate standard office
   machines such as computers, fax machines, calculators, copy machines, telephone and other office equipment. May
   require lifting up to 40 pounds. Requires normal range of hearing and vision.
4. Requires the ability to travel by car, bus, train, air or other means of transportation as needed, providing own
   transportation as required.
5. Requires flexible schedule including days, nights and weekends as needed to accommodate program needs.

1. This position description does not constitute a contract for employment.
2. Contents of this position description reflect the responsibilities, duties, and requirements at this time. Tri-Valley
   Opportunity Council, Inc. has the right to make changes at any time due to corporation and/or program needs.

I have read this position description, and understand the essential functions, minimum requirements and expectations of the
position. I have had the opportunity to ask questions and attest that I can perform the essential functions of the position with
or without reasonable accommodations.

Employee Name (print) _____________________________________________

Employee Signature     _______________________________________________ Date _______________

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Description: Family Community Services Specialist Open Position Family and