Girl Scouts of Minnesota and Wisconsin River Valleys 2011 Troop Cookie Manager Training Session Cookies Now! is open for busine Welcome! Basics and Benefits of Cookies Now! •Fast, easy and fun! •Girls go door-to-door with cookies in hand starting Cookie Go Day! •Time-saver for girls, families and troops with order and delivery in one step •Instant cookie gratification for customers so they buy more •Program shortened to seven eBudde-Your first steps… •Receive log-in (email address) and password for eBudde from service unit cookie manager •Utilize learning opportunities (see Cookie eVIP) to become familiar with the system •Edit Contacts and Settings tabs to update information •Enter girl information in Girls tab •Have eBudde questions? Service Unit Cookie Manager is your first resource Initial Inventory Recommend that troops order Order 100% of their 2010 initial order (based on PGA). They need strong to meet demand! Importance of a cookies troop Initial Inventory: •Learned from pilot and other councils a strong Initial Inventory Order is important to the troop’s success •Girls need cookies to meet customer demand when going door-to-door •Fewer trips to Cookie Cupboards for troop volunteers •Helps River Valleys Cookie Cupboard system run effectively •Initial Inventory Award item: Sparkling heart key ring for each girl in the troop with 100% order of the 2010 initial order (based on per girl average) Initial Inventory Order How do troops establish the Initial Inventory? •Discuss goal setting in December/early January: Girl goals and troop goals •Use PURL from River Valleys- guidance for new troops and 2010 data for returning troops. Example provided in Cookie eVIP training •Troops can order cookies for Cookie Booths on the Initial Inventory Order •Remember, Cookie Cupboards are available if troops exhaust their Initial Inventory! Cookie Delivery •Cookie Delivery: site delivery or trailer/warehouse-which type of delivery is our service unit participating in? •How many cases of cookies will fit in a vehicle? See recommendations in your Troop Cookie Manager Guidebook •On Delivery Day-bring Delivery Confirmation printed from the Delivery tab of eBudde •Verify case count of each variety received •Any issues? Contact email@example.com within 24 hours of the delivery •After cookie delivery pick up, cookies will be transitioned to girl’s and their families ASAP •For example: A girl with a goal of 150 packages will have just over 12 cases of cookies in her home •Verify cookie count with family/provide receipt •Girl goes door-to-door with cookies in hand •Need additional cookies? Establish a set day/time when additional orders must be received and establish a set day/time when the cookies will be available for pick up by families Council cookie cupboards: •Multiple metro locations plus Redwood Falls, Rochester, Jackson •Set days/hours of operation-including evening and weekend availability •Troops place pending order in eBudde-pick up next open day •Watch for information on placing pending orders to Cookie Cupboards in the Smart Cookie Non metro accepted unit cookie cupboards: •Walk-in’s service River Valleys has notified service unit’s that will be participating in this model. Service Unit Cookie Managers will have additional information for you if your troop utilizes this model Troops may return or exchange full, unopened cases of cookies to a Cookie Cupboard: •Two days ONLY: February 21-22 •Troops can return to any Council Cookie Cupboard or their designated Non-metro service unit cookie cupboard only •Transaction will appear in eBudde •Cookie cases must be in good condition to return or exchange •Watch for more information on Cookie Comeback Days in the Smart Cookie •Service Unit Cookie Managers are able to transfer cookies from troop to troop within the service unit •Notify when you have surplus packages/cases or need additional packages/cases •No payment for cookies is exchanged-cookies are transferred in eBudde in the Transactions tab •Troop that receives the surplus packages also receives the proceeds and is responsible for amount due in council proceeds Review information in Cookie eVIP and in the Troop Cookie Manager Guidebook •Weekly deposits by troops are encouraged in the troop and River Valleys Wells Fargo accounts • Troop Deposit Estimator Tool available to estimate dollar amounts for each account •Drawings for on-time deposits for troops! Chances to win FREE troop camp experiences in 2011 or cookie costumes! See Troop Cookie Manager Guidebook for dates/details •To make final council proceeds deposit-use Troop Sales Report in eBudde for accurate end- of-program amounts •Verify all deposits have posted, reflecting 0 balance in eBudde •Complete Product/Money Problem Reports as necessary for issues such as damaged product, non-payment from families, NSF checks, etc. •Product/Money Problem Report found on the Cookie Resources page at www.girlscoutsrv.org •Email or mail copy of Product/Money Problem Report to person responsible for money plus, email a copy to the service unit cookie manager and email a copy to firstname.lastname@example.org • What is a Cookie Rally? •Girls can sample cookies , view the award and recognition examples and get pumped up about Cookies Now! •Watch for more information from your service unit cookie manager if your service unit is holding a Cookie Rally We can kick off Cookies Now! with *Girls who participate in cookie rallies on average sell an fun … starting additional 38 packages each! today! Questions?