The Social Media Use of Obama and McCain

Document Sample
The Social Media Use of Obama and McCain
Description

Research was conducted to determine which main presidential candidate of the 2008 presidential election, Barack Obama or John McCain, was more effective at using social media and the impact these efforts had on obtaining votes, with a breakdown by age.

The
Social
Media
Use
of
Obama
and
McCain


The
correlation
between
the
use
of
social
media
Web
sites
among
 different
age
groups
and
the
influence
of
such
sites
on
the
2008
 presidential
election.



 
 
 
 
 





 by
 Dave
Rigotti
 
 
 
 
 An
adaption
of
his
thesis
as
partial
fulfillment
of
the
requirements
for
the
 Bachelor
of
Business
Administration
Degree
with
Honors
in
Marketing
 from
The
University
of
Toledo.






Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 




About
the
Author





 
 Dave
Rigotti
is
a
writer,
speaker,
and
Internet




marketer.
He’s
work(s/ed)
with
some
of
the
most
well‐ known
and
influential
brands
in
the
world,
conducting
 search
engine
optimization
and
developing
marketing
 communication
strategies.
In
July,
he
will
be
joining
 Microsoft
as
a
consumer‐focused
marketer
on
Bing
 (formerly
Live
Search),
Microsoft’s
search
engine.
 
 Dave
recently
graduated
from
The
University
of
Toledo
(BBA
with
Honors,
magna




cum
laude,
2009)
after
majoring
in
marketing
and
entrepreneurship,
family
and
small
 business.
This
PDF
is
an
adaptation
of
his
thesis.
 
 Be
sure
to
visit
his
blog
and
follow
him
on
Twitter.








II




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 








Disclaimer
/
Legal
Information


All
contents
copyright
C
2008
‐
2009
by
Dave
Rigotti.
All
rights
reserved.
No
part




of
this
document
or
the
related
files
may
be
reproduced
or
transmitted
in
any
form,
by
 any
 means
 (electronic,
 photocopying,
 recording,
 or
 otherwise)
 without
 the
 prior
 written
permission
of
the
publisher.
 Limit
 of
 Liability
 and
 Disclaimer
 of
 Warranty:
 The
 publisher
 has
 used
 its
 best
 efforts
in
preparing
this
book,
and
the
information
provided
herein
is
provided
"as
is."
 Dave
 Rigotti
 makes
 no
 representation
 or
 warranties
 with
 respect
 to
 the
 accuracy
 or
 completeness
 of
 the
 contents
 of
 this
 book
 and
 specifically
 disclaims
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 implied
 warranties
of
merchantability
or
fitness
for
any
particular
purpose
and
shall
in
no
event
 be
 liable
 for
 any
 loss
 of
 profit
 or
 any
 other
 commercial
 damage,
 including
 but
 not
 limited
to
special,
incidental,
consequential,
or
other
damages.
 Trademarks:
 This
 book
 identifies
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 names
 and
 services
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 to
 be
 trademarks,
registered
trademarks,
or
service
marks
of
their
respective
holders.
They
 are
used
throughout
this
book
in
an
editorial
fashion
only.









III




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 








Abstract




Research
was
conducted
to
determine
which
main
presidential
candidate
of
the
 2008
presidential
election,
Barack
Obama
or
John
McCain,
was
more
effective
at
using
 social
media
and
the
impact
these
efforts
had
on
obtaining
votes,
with
a
breakdown
by
 age.








IV




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 












Acknowledgements




This
thesis
is
dedicated
to
my
parents,
Dave
and
Connie
Rigotti,
who
have
always
 supported
my
numerous
endeavors.
 
 I’d
 also
 like
 to
 thank
 Professor
 Carol
 Sullinger,
 Dr.
 Thomas
 W.
 Sharkey,
 Dr.




Ainsworth
A.
Bailey,
ShareThis,
eMarketer,
and
everyone
else
who
helped
me
in
writing
 this
thesis.








V




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 








Table
of
Contents




About
the
Author ...........................................................................................................................II
 Disclaimer
/
Legal
Information .............................................................................................. III
 Abstract............................................................................................................................................IV
 Acknowledgements....................................................................................................................... V
 Table
of
Contents ..........................................................................................................................VI
 Introduction .................................................................................................................................... 1
 Candidates’
Web
Sites .................................................................................................................. 7
 Social
Networking........................................................................................................................10
 Facebook ....................................................................................................................................................................... 10
 Myspace ......................................................................................................................................................................... 13
 Digg.................................................................................................................................................................................. 14
 Twitter............................................................................................................................................................................ 15
 Collaboration ................................................................................................................................18
 Meetup ........................................................................................................................................................................... 18
 Media ...............................................................................................................................................20
 Flickr ............................................................................................................................................................................... 20
 YouTube......................................................................................................................................................................... 21
 Voting
Results ...............................................................................................................................25
 References......................................................................................................................................29
 
 








VI




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 








Introduction




The
 Internet
 has
 played
 an
 integral
 role
 over
 the
 past
 few
 years
 in
 public
 elections.
In
fact,
according
to
research
gathered
and
reported
by
eMarketer
Inc.,
64%
 of
 U.S.
 adult
 Internet
 users
 agree
 that
 the
 Internet
 has
 become
 important
 for
 the
 campaign
 process
 in
 2008.i
 Additionally,
 24%
 of
 U.S.
 adults
 learned
 about
 the
 presidential
 campaigns
 through
 the
 Internet
 in
 2008,ii
 making
 it
 the
 5th
 most
 used
 source.

 Is
 online
 success
 enough
 to
 significantly
 influence
 a
 presidential
 election,
 especially
since
politics
are
so
fragmented?
A
2007
New
York
Times
article
wrote:
 Some
experts…
cautioned
against
overstating
the
potential
ramifications
 of
the
Internet
divide.
After
all,
Mr.
Dean’s
candidacy,
which
stalled
after
 the
Iowa
caucuses,
showed
that
runaway
success
online
is
not
enough.iii
 So,
we
get
to
the
question:
What
is
the
correlation
between
the
use
of
social
 media
Web
sites
among
different
age
groups
and
the
influence
of
such
sites
on
the
 2008
presidential
election?


 However,
before
explaining
this
issue,
it
first
needs
to
be
noted
that
“influence”
 is
 an
 arbitrary
 idea.
 Technically,
 a
 non‐voter
 could
 have
 influenced
 the
 results
 of
 the
 election.
Unfortunately,
it’s
not
possible
to
filter
non‐voters
out
of
social
media
sites,
so
 they
 are
 counted
 in
 data
 collected.
 However,
 the
 exit
 poll
 numbers
 reflect
 only
 U.S.
 citizens
over
the
age
of
18
who
voted.









1




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 
 Another
 parameter
 to
 establish
 for
 the
 purposes
 of
 this
 thesis,
 is
 the
 sites
 included
 in
 social
 media.
 They
 are:
 social
 networking,
 social
 aggregation,
 blogs,
 and
 video
 and
 photo
 sites.
 Included
 sites
 were
 subjectively
 chosen,
 based
 on:
 size,
 candidates’
presence
on
site,
and
potential
for
facilitating
influence.

 Web
site
research
was
conducted
the
two
weeks
prior
to
the
election,
October
20
 through
 November
 3,
 2008,
 with
 supporting
 research
 and
 writing
 from
 November
 4
 through
February
5,
2009.

 This
 paper
 will
 be
 looking
 at
 both
 campaigns’
 Web
 sites,
 Facebook,
 Flickr,
 Youtube,
 Myspace,
 Twitter,
 Meetup,
 Technorati,
 and
 Digg.
 Actually,
 to
 put
 reach
 of
 all
 the
 sites
 into
 perspective,
 below
 is
 a
 graph
 of
 their
 U.S.
 monthly
 unique
 visitors
 according
to
Compete.com
(NOTE:
All
data
provided
by
Compete.com
is
of
U.S.
visitors
 age
18
or
greater).








2




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 





 As
you
can
see,
youtube,
myspace,
facebook,
digg,
and
flickr
dominate
the
social
 media
scene,
all
having
20
million
or
more
U.S.
unique
visitors
in
September.
However,
 how
did
the
campaigns
use
these
sites
and
how
effective
were
they
to
each
candidate?
 Isolating
 the
 smaller
 sites,
 twitter,
 technorati,
 and
 meetup
 all
 had
 roughly
 the
 same
U.S.
unique
visitors
at
roughly
between
2
and
3
million.








3




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 





 According
 to
 data
 provided
 by
 Compete,
 Inc.,
 selected
 social
 media
 sites
 sent
 hundreds
 of
 thousands
 of
 visitors
 to
 both
 the
 Obama
 and
 McCain’s
 official
 campaign
 Web
sites
in
September
2008.


 The
reason
for
providing
these
graphs
is
to
show
the
potential
for
influence
with
 the
candidates’
sites
as
reference.
The
more
traffic
a
site
has,
generally,
the
more
reach,
 or
number
of
people,
it
has
to
influence.








4




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 




Visitors
Referred
to
Candidates'
Site


meetup.com
 Social
Media
Site
 twitter.com
 jlickr.com
 digg.com
 myspace.com
 youtube.com
 facebook.com


0
 20000
 40000
 60000
 80000
 100000
 120000




McCain
 Obama




Number
of
U.S.
Unique
Visitors,
ages
18+,
Sept.
08





 Of
the
selected
social
media
Web
sites,
Facebook
was
most
effective
at
sending
 traffic
 to
 the
 official
 campaigns’
 Web
 sites,
 followed
 by
 YouTube
 and
 Myspace,
 respectively.
 Low
 impact
 sites
 included
 Meetup,
 Twitter,
 Flickr,
 and
 Digg,
 all
 sending
 less
than
20,000
visitors
to
each
campaign’s
site
in
September.
However,
what
type
of
 traffic
 are
 they
 sending?
 Were
 the
 referred
 visitors
 even
 of
 age
 to
 vote
 and
 located
 in
 the
U.S.?
This
data,
among
other
data,
is
what
I’ll
look
at
in
each
site’s
breakdown.
 ShareThis
isa
company
that
has
created
a
small
widget,
or
a
small
application
on
 a
Web
site,
that
allows
users
to
share
a
specific
Web
site
with
friends
via
social
media,
 email,
and
others.
Their
widget
tracked
what
articles
were
being
shared,
based
on
the
 keywords
of
“obama,”
“biden,”
“mccain,”
and
“palin”.
The
results
are
below:








5




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 




Election
Sharing
Activity


100%
 90%
 80%
 Percentage
of
Shares
 70%
 60%
 50%
 40%
 30%
 20%
 10%
 0%
 11‐Sep
 18‐Sep
 25‐Sep
 4‐Sep
 2‐Oct
 14‐Aug
 21‐Aug
 28‐Aug
 24‐Jul
 31‐Jul
 9‐Oct
 16‐Oct
 23‐Oct
 30‐Oct
 7‐Aug
 Obama
 Biden
 McCain
 Palin




Date









 Obama
had
roughly
50
to
90
percent
of
sharing
activity
until
August
2008
when




McCain
announced
Sarah
Palin
as
his
running
mate.
Up
until
the
first
week
of
October
 2008,
Palin
had
much
more
success
than
Obama
or
McCain
in
sharing
activity,
with
her
 highest
 day
 achieving
 72
 percent
 of
 shares.
 However,
 as
 the
 election
 neared,
 Palin’s
 sharing
activity
drastically
declined,
while
Obama’s
rose.
Sharing
is
defined
as
telling
a
 contact,
or
friend,
about
the
article
or
Web
site,
through
the
ShareThis
widget.








6




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 





 




Candidates’
Web
Sites


Before
 we
 take
 a
 look
 at
 the
 social
 media
 Web
 sites,
 let’s
 first
 look
 at
 the




candidates’
Web
site
demographics
to
understand
the
type
of
visitors
they
attracted.
 Looking
 at
 the
 candidates’
 Web
 site
 visitor
 age,
 we
 see
 that
 barackobama.com
 attracted
 a
 slightly
 higher
 percentage
 of
 voter‐aged
 visitors
 as
 a
 percentage
 of
 total
 visitors,
 when
 compared
 to
 johnmccain.com,
 according
 to
 data
 compiled
 on
 Compete.com.




Age
Groups
as
a
Percentage
of
Total
 Visitors


40
 Percent
 30
 20
 10
 0
 18‐34
 35‐49
 Age
Group
 50+
 barackobama.com
 johnmccain.com





 Also
 using
 data
 provided
 by
 Compete.com,
 we
 see
 that
 barackobama.com
 had
 nearly
double
the
unique
visitors
of
johnmccain.com
in
September
2008,
as
shown
on
 the
graph
below:








7




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 





 This
 is
 an
 indication
 that
 the
 Web
 was
 more
 utilized
 by
 the
 Obama
 campaign
 when
 compared
 to
 the
 McCain
 campaign;
 however
 visitor
 numbers
 don’t
 necessarily
 translate
into
raising
campaign
dollars,
or
more
importantly,
actual
votes
come
election
 day.
 Approximately
 100,000
 more
 visitors
 to
 barackobama.com
 was
 through
 social
 media,
based
on
the
social
media
referrer
data.

 Next,
each
of
the
social
media
sites
will
be
individually
analyzed.
I
will
be
looking
 at
each
candidate’s
presence
on
the
site,
the
age
of
users,
and
the
potential
for
voting
 influence.








8




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 




Blogs


Technorati



 Technorati,
a
site
best




known
 for
 it’s
 blog
 search
 engine,
 provides
 results
 of
 blog
posts
based
on
keyword
 search.
 While
 it
 only
 returns
 keyword
 usage,
 and
 not
 the
 context
 of
 the
 message,
 we
 can
 still
 determine
 which




Technorati
Search
Results




Obama
 McCain




candidate
received
more
mentions
on
blogs
at
large,
an
indication
of
blog
share
of
voice.
 It
 needs
 to
 be
 noted
 that
 I
 could
 not
 segment
 based
 on
 blog
 country
 origin,
 so
 results
include
international
blogs
as
well
as
U.S.
blogs.
 Above,
 we
 see
 that
 “obama”
 returned
 over
 650,000
 results,
 and
 “mccain”
 returned
just
over
500,000
results
on
the
search
engine.
This
indicates
Obama’s
share
 of
blog
voice,
or
the
overall
blog
coverage,
is
roughly
30%
higher
than
McCain’s.
 While
 just
 blog
 mentions
 don’t
 indicate
 tone
 of
 message,
 Obama
 clearly
 had
 a
 higher
share
of
voice
than
McCain
on
blogs.








9




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 




Social
Networking


Facebook



 Facebook,
 one
 of
 the
 most
 dominate
 social
 media
 Web
 sites,
 had
 28.21
 million
 visits
in
September
from
people
who
are
18
years
of
age
or
older
and
residing
in
the
U.S,
 based
on
data
provided
by
both
Compete.com
and
Quantcast.com.
 Obama
spent
more
advertising
dollars
on
Facebook
than
any
of
the
other
social
 media
sites.


Actually,
from
January
through
August,
the
Obama
Campaign
spent
nearly
 $112,000
on
Facebook,
according
to
ClickZ.iv
 Facebook
 representation
 can
 be
 measured
 in
 two
 ways.
 First,
 by
 using
 Facebook’s
 advertisement
 targeting
 feature,
 the
 number
 of
 profiles
 that
 mention
 the
 keyword
 “obama”
 or
 “mccain”
 can
 be
 determined
 (labeled
 on
 the
 graph
 as
 keyword).
 Secondly,
 both
 Obama
 and
 McCain
 have
 Facebook
 profiles
 for
 which
 supporters,
 dubbed
 “fans,”
 can
 add
 them
 as
 friends
 (labeled
 on
 the
 graph
 as
 fans).
 Both
 are
 represented
 on
 the
 graph
 below
 and
 it’s
 quite
 clear
 that
 Obama
 dominates
 Facebook
 with
both
keywords
and
number
of
fans.


 








10




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 




Facebook
Representation
of
Candidates


Number
of
Instances
or
Fans
 2,500,000
 2,000,000
 1,500,000
 1,000,000
 500,000
 0
 keyword
 fans
 Type
of
Representation
 Obama
 McCain





 
 Of
 the
 Facebook




users
that
have
chosen
to
 publically
 themselves
 associate
 with
 a




Political
Association
of
 Facebook
Users




political
 thought,
 which
 closely
 represents
 party
 alignment,
 liberal,
 41%
 31%
 are
 are




28%




41%




liberal
 conservative
 moderate




31%




conservative,
 and
 28%
 are
 moderate,
 according
 to
 data
 provided
 by
 Facebook
 on
 March
 6,
 2008.v
 If
 the
 data
 hold
true,
McCain
should
have
a
higher
Facebook
representation,
based
on
the
political
 associations
when
compared
to
Obama’s
numbers.









11




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 
 32%
 more
 Facebook
 users
 indicated
 they
 were
 liberal
 than
 conservative,
 but
 Obama
 had
 270%
 more
 friends
 than
 McCain.
 This
 indicates
 that
 either
 Obama
 had
 a
 disproportionally
large
number
of
supporters
or
McCain
had
a
disproportionately
small
 number
of
supporters
on
Facebook.
 
 In
 looking
 at
 the
 is




demographics,




Facebook




dominated
 by
 12
 to
 34
 year
 olds.

 While
12
to
17
had
an
index
(Note:
 Index
 represents
 how
 a
 site's
 audience
compares
to
the
online
Internet
population
as
a
whole.
An
index
of
100
indicates
 a
 site's
 audience
 is
 at
 parity
 with
 the
 total
 Internet
 population.)
 of
 272,
 47%
 of
 Facebook’s
visits
come
from
those
who
are
18
to
34.
This
is
important,
because
either
 candidates’
representation
numbers
can
be
skewed
by
those
not
old
enough
to
vote.
 According
to
a
Pew
Internet
survey,vi
Gen
Y
(age
18‐32)
constitutes
30%
of
the
 Internet
population,
reaffirming
Facebook’s
high
index
for
users
age
18‐34.





 Obama
dominated
McCain
on
Facebook.

Additionally,
a
large
percentage
(33%)
of
 users
are
under
the
age
of
18,
meaning
they
were
not
eligible
to
vote
in
the
election.








12




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 




Myspace



 
 Myspace,
 like
 Facebook,
 allows
 users
 to
 connect
 with
 others
 through
 their




friends,
 as
 well
 as
 through
 groups.
 
 Myspace,
 had
 over
 56
 million
 visits
 from
 U.S.
 visitors

 over
the
age
of
18
in
September,
 meaning
 it
 has
 broader
 reach
 domestically
 than
 Facebook.
 
 Age
 distributions
 closely
 mirror
 that
 of
 Facebook’s
 with
 33
percent
of
traffic
coming
from
those
under
18,
and
44
percent
of
traffic
coming
from
 those
between
the
ages
of
18
and
34.
 
 Myspace
 was
 well




MySpace
Friends




utilized
 by
 Obama,
 allowing
 him
 to
 attain
 more
 than
 800,000
friends,
compared
to


Obama
 McCain




McCain’s
paltry
5,187,
shown
 on
the
graph
to
the
left.
 The
 impact,
 however,
 is
questionable.
Myspace,
like
 Facebook,
is
a
site
people
use




to
connect
with
each
other,
share
news
and
information
with
friends,
and
keep
track
of
 contacts.
 Even
 though
 Obama
 had
 many
 more
 “friends”
 than
 McCain,
 the
 age
 and
 geographic
 location
 of
 users,
 in
 addition
 to
 the
 site
 being
 designed
 for
 users
 to
 stay








13




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 
 updated
 on
 people,
 not
 persuade
 them,
 makes
 the
 impact
 questionable.
 This
 is
 questionable
 even
 though
 MySpace
 referred
 over
 52,000
 U.S.
 visitors
 to
 barackobama.com,
and
over
37,000
U.S.
visitors
to
johnmccain.com
in
September
2008.
 Even
though
Obama
had
many
more
friends
than
McCain,
Myspace
profiles
sent
nearly
 the
same
amount
of
traffic
to
each
of
the
respective
sites.
On
possible
reason
for
this
is
 that
Obama’s
friends
were
less
active
on
Myspace
than
McCains.
 Even
more
so
than
Facebook,
Obama
held
a
clear
advantage
over
McCain
in
terms
 of
 friends,
 however
 the
 impact
 number
 of
 users
 had
 on
 the
 campaign
 is
 questionable.




Digg



 Digg
is
a
news
aggregation
Web
site
that
allows
users
to
add,
rate,
and
comment
 on
news
articles.
It’s
considered
to
 be
a
low
impact
site,
because
of
the
 low
 traffic
 it
 referred
 to
 the
 candidates
 sites
 in
 September.
 In
 terms
 of
 visitors’
 age,
 87%
 are
 of
 voting
age,
with
28%
of
total
visitors
between
the
ages
of
18
and
34,
as
evident
on
the
 graph.
 To
 determine
 candidate
 share
 of
 voice,
 two
 searches
 were
 done
 using
 the
 keywords
 “obama”
 and
 “mccain,”
 respectively,
 and
 the
 number
 of
 results
 pages
 recorded.

“Obama”
returned
109
pages
of
results,
while
“McCain”
returned
88,
meaning
 the
share
of
voice
was
in
Obama’s
favor,
but
not
as
much
as
on
of
the
other
sites.








14




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 
 However,
 when
 looking
 at
 the
 content
 of
 these
 submitted
 news
 items,
 a
 large
 percentage
 seem
 to
 be
 pro‐Obama
 and
 anti‐McCain
 (or
 Palin),
 meaning
 that
 even
 though
 McCain’s
 share
 of
 voice
 was
 fairly
 close
 to
 Obama’s,
 most
 of
 that
 voice
 was
 negative.
 Obama
 edged
 out
 McCain
 in
 terms
 of
 number
 of
 pages
 of
 results,
 however
 the
 perception
of
the
candidates
seemed
to
be
in
Obama’s
favor.
The
impact,
in
terms
of
 referred
traffic
to
the
official
website
of
the
campaigns’,
is
minimal.




Twitter



 Twitter,
 a
 micro‐blogging
 service
 that
 allows
 its
 users
 to
 send
 and
 read
 other
 users'
 140
 character
 updates
 (known
 as
 tweets),
 had
 nearly
 3.25
 million
 accountsvii
 worldwide
and
was
used
by
both
Obama
and
McCain.
However,
the
campaigns
used
it
 for
different
purposes.
Obama
used
Twitter
to
update
on
location,
while
McCain
used
it
 to
unveil
new
advertisements,
press
releases,
and
statements.
 The
number
of
users
following
Obama’s
and
McCain’s
updates
and
the
number
of
 times
the
candidates’
Twitter
account
had
been
updated
can
be
seen
below:




Twitter
Followers




Twitter
Updates




Obama
 McCain




Obama
 McCain





 
 15




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 
 In
addition
to
the
campaigns
utilizing
Twitter,
other
Twitter
users
had
also
been
 very
active
in
mentioning
Obama
and
McCain.
Using
Google
and
the
site:
search
feature,
 there
 were
 1,260,000
 instances
 of
 “obama”
 and
 725,000
 instances
 of
 “mccain”
 on
 Twitter.
 Based
 on
 data
 of
 Twitter
 users
 who
 have
 tweeted
 about
 Obama
 and
 McCain,
 provided
by
Twitrratr.com,
Obama
(sample
size:
24120
tweets)
had
more
positive
buzz
 on
 Twitter
 than
 McCain
 (sample
 size:
 13966
 tweets).
 
 Twitrratr
 works,
 according
 to
 their
 website,
 by
 using
 a
 pre‐defined
 list
 of
 positive
 keywords
 and
 a
 list
 of
 negative
 keywords.
 Twitrratr
 then
 searches
 Twitter
 for
 the
 user‐defined
 keyword,
 and
 the
 results
are
cross‐referenced
against
the
adjective
lists.
The
results
are
complied
and
the
 relative
 number
 of
 positive,
 negative,
 and
 neutral
 twitter
 messages
 are
 displayed
 accordingly.




Perception
on
Twitter


100%
 95%
 90%
 85%
 80%
 75%
 Obama
 McCain
 positive
 negative
 neutral












16




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 
 




Very
arguably,
this
is
not
a
very
good
way
of
measuring
perception.
For
example,




a
tweet
from
user
@aldy
reads,
“Obama
should
be
his
own
press
secretary,
his
current
 one
sucks
when
talking
to
the
press.”viii
Even
though
this
tweet
was
after
the
election,
a
 similar
 one
 before
 could
 have
 given
 Obama
 (or
 McCain)
 negative
 perception,
 since
 “sucks”
 is
 on
 the
 negatives
 list.
 However,
 this
 was
 mentioning
 that
 Obama’s
 press
 secretary
sucks,
not
him.
 
 Twitter,
 however,
 had
 a




low
 reach
 as
 compared
 to
 the
 other
 sites,
 with
 just
 over
 3
 million
 visitors
 from
 the
 U.S.
 in
 September
 2008,
 according
 to
 Compete.com.
In
looking
at
the
different
age
groups
of
Twitter,
we
find
that
nearly
all
 users
are
over
the
age
of
18.
 While
 the
 site
 has
 millions
 of
 visits
 from
 18+
 year
 olds
 in
 the
 U.S.,
 its
 impact
 is
 relatively
 low,
 especially
 when
 compared
 to
 the
 other
 social
 media
 Web
 sites,
 like
 Facebook.








17




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 




Collaboration


Meetup



 Meetup
 was
 the
 most
 utilized
 collaboration
 Web
 site
 between
 Obama
 and
 McCain.

 Meetup
makes
it
easy
for
anyone
to
organize
a
local
group
or
find
one
of
the
thousands
 already
 meeting
 up
 face‐to‐face.
 In
 essence,
 Meetup
 is
 a
 basic
 way
 to
 engage
 and
 organize
supporters
online
for
offline
activism.
 Obama
 had
 over
 14,000
 active
 members,
 and
 McCain
 had
 just
 over
 1,750
 members.
 What
 is
 really




Meetup
Members




important
 about
 Meetup
 is
 that
 while
 the
 site
 might
 not
 directly


Obama
 McCain




influence




the




outcome
of
the
election,
what
 it
organizes
might
very
well.
 Its
 important
 to
 note
 that
 while
 the
 site
 has
 fairly




low
 traffic
 and
 referred
 few
 visitors
 to
 the
 official
 campaign
 Web
 sites,
 it
 was
 instrumental
 in
 organizing
 volunteerism.
 The
 site
 is
 also
 dominated
 by
 voting
 age
 members,
especially
in
the
35‐49
age
group.
 To
 put
 impact
 in
 perspective,
 an
 article
 titled
 “How
 Obama
 Won”
 by
 Rolling
 Stone
writes:








18




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 
 Howard
 Dean
 used
 the
 Internet
 for
 meetups
 —
 Obama
 used
 it
 to
 create
 a
 movement.
 It
 was
 enormously
 important
 for
 getting
 the
 message
 out,
 raising
 money
and
mobilizing
voters.
Those
are
the
three
things
—
message,
money
and
 mobilization
—
that
the
Obama
team
saw
and
executed
on
brilliantly.ix
 While
 Meetup
 had
 fairly
 low
 traffic
 and
 referrer
 volumes,
 it
 was
 instrumental
 in
 bringing
online
activism
offline.








19




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 




Media


Flickr



 
 Flickr
 is
 a
 site
 that
 allows
 users
 to
 upload
 digital
 images
 and
 tag
 them
 with
 keywords.
 Other




specific




users
 can
 then
 search
 these
 keywords.
 Obama
 had
 a
 greater
 presence
 on
 Flickr
 than
 McCain,
 shown
 to
 the
 right.
 In
 the
 traffic
 graph,
 Flickr
 has
 massive
 amounts
 of
 traffic,
 however,
 it’s
 not
 as
 interactive
or
social
as
a
site
like
 Facebook,
 so
 it
 most
 likely
 doesn’t
 have
 as
 strong
 of
 influence.
 90%
 of
 Flickr’s
 U.S.
 visitors
are
over
the
age
of
18.




Flickr
Search
Results




Obama
 McCain




Obama
 and
 McCain
 had
 many
 pictures
 in
 professional
 and
 semi‐formal
 situations,
with
most
of
them
being
fairly
candid.








20




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 
 Because
 these
 images
 contain
 a
 very
 short
 message,
 if
 any,
 the
 actual
 impact
 for
 influence
 is
 fairly
 low,
 however
 it’s
 still
 important
 to
 note
 Flickr
 has
 90%
 of
 its
 traffic
coming
from
visitors
of
voting
age.





YouTube



 Youtube,
one
of
the
world’s
largest
Web
sites
in
terms
of
traffic,
was
an
integral
 part
 of
 each
 campaign,
 allowing
 the
 candidates
 to
 publish
 campaign
 updates,
 commercials,
 and
 more.
 Unlike
 the
 other
 social
 media
 sites,
 YouTube
 allowed
 the
 campaigns
to
provide
an
experience
 to
potential
voters
–
both
with
audio
 and
 visual
 components.
 Obama’s




Interestingly




enough,




campaign
 also
 included
 a
 donation
 widget,
 that
 allowed
 visitors
 to
 donate
 to
 his
 campaign.
 This
 was
 one
 of
 the
 few
 instantaces
 that
 integrated
 social
 media
 directly
 with
 campaign
 fundraising.
According
to
a
Washington
Post
article:
 The
campaign
activated
the
Google
Checkout
option
on
all
of
its
YouTube
videos
 on
Tuesday,
meaning
viewers
can
make
donations
from
$15
to
$1,000.
Checkout
 allows
 online
 shoppers
 (or
 in
 this
 case,
 voters)
 to
 create
 a
 single
 login
 for
 all
 online
purchases
(or
donations).x








21




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 
 
 Even
 though
 the
 12
 to
 17
 age
 bracket
 has
 an
 index
 of
 164,
 only
19%
of
its
U.S.
visitors
fall
into
 this
category.
The
18+
category,
or
 U.S.
 visitors
 of
 voting
 age,




accounted
for
78%
of
the
nearly
63
million
unique
visitors
in
September.
Additionally,
it
 needs
to
be
pointed
out
that
42%
of
U.S.
visitors
to
Youtube
are
35
years
of
age
or
older,
 meaning
they
are
of
prime
voting
and
donation
age.
 When
 looking
 at




YouTube
Search
Results




YouTube
 search
 results,
 or
 videos
 on
 YouTube
 that
 are
 tagged
 with
 “obama”
 and




Obama
 McCain




“mccain,”
 Obama
 held
 a
 clear
 advantage
 in
 terms
 of




number
 of
 videos.
 Again,
 the
 tonality
 of
 these
 videos
 may
 be
different
for
each
candidate.
A
look
at
the
top
videos
reveals
very
positive
content
on
 Obama
and
very
negative
content
on
McCain.
In
fact,
a
video
with
over
8
million
views
 is
titled
“McCain's
YouTube
Problem
Just
Became
a
Nightmare,”xi
which
is
essentially
a
 very
strong
anti‐McCain
video.









22




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 




YouTube
Subscribers








Obama




clearly
 YouTube




dominates




subscribers,
 or
 the
 number
 of


Obama
 McCain




users




who
 to




have
 receive




subscribed




updates
 when
 Obama
 and
 McCain
 publish
 a
 new
 video
 to
 the
 site.
 This
 means
 that,




there
were
many
more
people
interested
in
receiving
updates
on
Obama’s
videos
than
 McCain’s
videos.
 
 Obama
 also
 had
 more
 channel
 views.
 While
 this
 graph
 may
 seem
 simple,
 it
 is
 very


Obama
 McCain




YouTube
Channel
Views




important,




because




videos
 can
 be
 much
 more
 influential
 than
 say
 a
 status
 update
 on
 Twitter.
 They
 can
 include
 much
 more
 content,




include
less
restrictions
in
content,
and
allow
the
candidate
to
have
a
clear
presence.
 Obama
held
another
distinct
advantage
over
McCain
on
one
of
the
most
visited,
and
 arguably
 the
 most
 influential,
 sites
 of
 the
 election.
 Additionally,
 the
 tonality
 of








23




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 
 videos
was
greatly
in
Obama’s
favor;
however,
22%
of
YouTube’s
traffic
comes
from
 users
not
of
voting
age.








24




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 




Voting
Results



 The
graph
below
represents
four
major
age
groups
as
a
percentage
of
the
total
 voters
for
both
the
2004
and
2008
presidential
electionsxii.
It
is
important
to
note
that
 social
media
did
not
appear
to
attract
any
new
voters
as
a
percentage
of
total
voters.




Presidential
Election
Results


Percentage,
as
a
Total
of
all
Votes,
for
their
 respective
year
 40
 35
 30
 25
 20
 15
 10
 5
 0
 18‐29
 30‐44
 45‐64
 2004
 2008




65
or
over


Total
Popular
Vote
 2004
=
121,069,054
 2008
=
129,391,711




Age
Group





 According
 to
 official
 reports
 by
 the
 Federal
 Election
 Commission,
 the
 popular
 vote
(Bush/Kerry)
for
2004
was
121,069,054xiii
and
the
popular
vote
(Obama/McCain)
 for
2008
was
129,391,711xiv,
an
incredibly
small
marginal
increase.
 If
 social
 media
 didn’t
 attract
 any
 new
 voters,
 did
 it
 influence
 voters
 who
 originally
supported
one
candidate
to
actually
vote
for
another
candidate?









25




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 
 The
 below
 graph
 shows
 not
 only
 the
 distribution
 of
 ages
 from
 voting,
 but
 also
 the
percentage
of
total
votes
for
the
age
group.
The
50‐64
age
group
was
the
dominate
 voting
 group,
 accounting
 for
 over
 27%
 of
 total
 votes,
 while
 18‐24
 year
 old
 voters
 accounted
for

just
over
10%.





Voting
Results
by
Age
Group
and
Candidate


Percentage,
as
a
Total
of
all
Votes
 14%
 12%
 10%
 8%
 6%
 4%
 2%
 0%
 18‐24
 25‐29
 30‐39
 40‐49
 50‐64
 65
or
 over
 Obama
 McCain




Age
Group





 Based
 solely
 on
 this
 data,
 it
 would
 appear
 that
 Obama
 made
 more
 strides
 in
 attracting
 the
 younger
 voters
 than
 McCain,
 and
 social
 media
 could
 be
 named
 as
 an
 influencer.
 However,
 let’s
 look
 at
 voting
 patterns.
 Could
 it
 be
 that
 Obama
 was
 a
 more
 attractive
 candidate
 to
 younger
 voters,
 just
 as
 John
 Kerry
 may
 have
 been,
 and
 that
 it
 wasn’t
driven
by
social
media?
 John
 Kerry,
 in
 2004,
 attracted
 54%
 of
 the
 18‐29
 year
 old
 voters,
 while
 Obama
 attracted
66%.
Additionally,
in
the
30‐44
age
category,
Kerry
grabbed
just
44%,
while
 Obama
received
52%
of
the
votes.
 Using
 some
 extrapolation
 and
 assumptions,
 the
 graph
 below
 represents
 the
 average
 age
 (from
 Quantcast.com)
 of
 the
 social
 media
 sites
 mentioned
 in
 this
 paper
 
 26




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 
 (excluding
 Technorati)
 and
 that
 age
 group’s
 percentage
 of
 total
 votes
 in
 the
 2008
 presidential
election
(from
CNN.com).





Percent
of
Social
Media
Use
and
Votes
in
 the
2008
Presidential
Election
by
Age
 Group


45%
 40%
 35%
 30%
 25%
 20%
 15%
 10%
 5%
 0%




Percent




Under
18
 18%
 0%




18‐34
 42%
 28%




35‐49
 24%
 31%




50+
 15%
 31%


Sources
 Quantcast.com
 and
CNN.com




%
social
media
site
usage
 %
votes




Age
Groups
 %
social
media
site
usage
 %
votes








Not
surprisingly,
18%
of
social
media
usage
is
by
those
not
even
old
enough
to
 vote.
Additionally,
the
18
to
34
age
group
accounted
for
42%
of
social
media
site
usage,
 but
 only
 28%
 of
 votes.
 In
 essence,
 the
 younger
 visitors
 (=
35
years
old)
accounted
 for
most
of
the
votes.








27




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 




Conclusion


In
conclusion,
based
on
research
conducted,
social
media
was
a
great
connector
 and
had
some
impact
on
voters,
especially
in
the
18‐29
age
groups.
However,
I
maintain
 that
 it
 was
 more
 of
 a
 connector
 than
 a
 direct
 influencer
 in
 getting
 candidate
 votes.
 Obama
 having,
 in
 some
 instances,
 more
 than
 10
 times
 the
 exposure
 on
 some
 social
 media
 sites
 and
 basically
 being
 at
 parity
 with
 McCain
 in
 the
 30‐64
 age
 groups
 in
 percentage
of
votes,
indicates
social
media
wasn’t
as
impactful
in
older
age
groups.
 Indirectly,
 social
 media
 was
 an
 instrumental
 enabler.
 It
 connected
 hundreds
 of
 thousands
of
volunteers,
referred
millions
of
visitors
to
the
candidates
Web
sites,
and
it
 provided
information
at
incredible
speed.
 Social
media
marketing,
especially
in
politics
is
here
to
stay.
It’s
nearly
free
and,
 as
political
advertising
becomes
more
fragmented,
candidates
will
be
looking
to
reach
 users
 wherever
 they
 are
 and
 social
 media
 sites
 are
 no
 exception.
 In
 looking
 at
 the
 future,
candidates
will
start
to
use
social
media
as
an
influencer
and
a
fundraiser,
rather
 than
a
way
to
just
push
out
standard
content
(like
press
releases)
and
update
users
on
 their
location.








28




Rigotti,
Dave
|
The
Social
Media
Use
of
Obama
and
McCain





 




References



 























































 i
USC
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ii
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iii
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iv
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v
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05
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 ix
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27
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.


x
O'Keefe,
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.



xi
bravenewfilms,
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18
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.


xii
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.
 








29





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