Mark Wilson – Solution Architect Snr BA Resume CV PROFILE 18 years of IT experience Applied experience in gathering user requirement specifications functional requirements and
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Mark Wilson – Solution Architect (Snr BA)
Resume / CV
PROFILE: 18 years of IT experience
Applied experience in gathering user requirement specifications, functional requirements and
creating appropriate designs
Applied experience in designing and presenting alternate solutions to meet the needs of
businesses and their development teams
Very good analytical and communications skills. In particular, a demonstrated ability to relate to
users needs and to interpret, define and document their requirements. Applied experience in
people management, team leadership, team building and training
Extensive experience as a solution designer, business analyst, project manager, team leader and
developer on a diverse range of projects
Applied experience in design of n-tier systems, content management systems, web-based
electronic commerce systems. Applied experience in user interface design, navigation elements,
menu design
Applied experience in SDM, RAD, MSF (Microsoft Solutions Framework) and other
development and UI methodologies such as UML
International work experience in South Africa, London, New Zealand and Australia
PUBLICATIONS
Extensive written content available online
http://www.topxml.com/editor/showprofile.aspx?id=42
Published author of “XML Programming with VB and ASP” (1999)
http://www.manning.com/wilson
Published author of “Investing for Wealth” (1993)
Mark Wilson
OVERVIEW
Skills Summary Description Proficiency
Overall IT experience 18 years
Roles
Solution Architect 8 years experience 5+ Commercial projects delivered
Business Analyst 3 years experience 2+ Organizations, multiple projects
Project Management Extensive applied Multiple projects
experience
Team Leader Extensive applied Multiple roles
experience
Developer (contract) Extensive VB, ASP, Multiple roles
SQL experience
Technologies
.NET Architect, Analyst Excellent
VB, ASP Architect, Analyst, Excellent
Developer
Architect-related skills
UML design, documentation Applied experience Good
Paper based prototyping, user Extensive applied Very good
centered design and development experience
High level systems design Extensive applied Very good
experience
MSF Business documentation – user Extensive applied Excellent
requirements, business analysis, experience
testing
MSF (SDLC) experience Trainer + applied Good
experience
Project resource estimation and Applied experience Good
budgeting
Team leading and building Extensive applied Excellent
experience
Mark Wilson
WORK EXPERIENCE
Webservices Marketplace Pty Ltd, Canberra
November 2000 to current
Role: Solution Architect
In my role at Webservices Marketplace as a Solution Architect, I took a lead role in the design of
six major customer-facing business applications and implemented extensive prototypes to
demonstrate the feasibility of several design options. As public-facing commercial applications to
be used by thousands of people, these applications were demanding in their requirements.
Application architecture differed between the various projects, but usually involved supporting
legacy systems and legacy content. Implementing the desired solutions required liaison with
stakeholders in multiple different countries (USA, India, UK, South Africa and Australia).
Task Manager
Role: Solution Architect
http://www.topxml.com/taskmanager
Designed for public use, this application provides task management for teams and individuals with
a “look ahead” capacity and future tasks area – all in a single page and single interface by using
Microsoft Ajax.
Extremely modern user-driven features using Microsoft Ajax
Fully automated fire and forget design - requires no administration
Revolutionary UI design for ease of use
Email notifications of activity
.NET 2.0, SQL Server 2005, Microsoft Ajax
reBlogger and reNNTP (SEO Product)
Role: Solution Architect
http://www.topxml.com/rbnews and http://www.topxml.com/
reBlogger is a “website-based blog aggregator”. ReNNTP is an aggregator of newsgroup (NNTP://
internet protocol). Mark researched, designed and led a small team of 4 to develop a system that
had the following considerations:
Optimal User interface design, navigation and menu design (for users and search engines)
Search engine optimization of published pages for ranking highly in Google
Modern “social/interactive” user-driven features using Microsoft Ajax
Innovative active, inactive collective search terms (using SQL Server full text indexing)
Blogs (RSS, ATOM, RDF) to fetch, parse, index and republish onto the website (updating
the site index pages, Google Sitemap and the defunct Yahoo URLList etc.)
Fully automated, fire and forget design - requires no administration
Revolutionary publish by keywords and/or author source visual design
Extremely easily installed by customers onto their own website
Phone-home security mechanism to stop piracy
.NET 2.0 and backwards compatible to 1.1, SQL Server 2005 (and backwards compatible),
.NET Atlas (Ajax 1.0 beta)
TextAds (SEO Product)
Role: Solution Architect
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Mark Wilson
http://www.topxml.com/textads
A world-first solution which serves as a clearing house for buyers and sellers of text advertising
(SEO, Search Engine Optimization). Mark researched, designed and led a small team to develop a
system that had the following considerations:
User interface design, navigation and menu design (for users and search engines)
Uses financial webservices for up to date exchange rates
Uses XML based webservice-like feature for technically proficient customers
Provides scripts that automate the movement of data for technically non-proficient
customers
Invoices, payments, ecommerce credit card gateway, banking, PayPal integration, historical
data, live data, active and inactive data
Privacy and security needs of competing customers
Scalability
Graphing, reporting, timely renewal notifications, email notifications
VB.NET 1.1, 2.0, Microsoft Atlas, Ajax - this is an internal application
Internal Financial System
Role: Solution Architect
http://www.topxml.com/financial
A complete financial solution was needed to provide figures for running the business. Mark
designed this system and led a developer to build a system that had the following considerations:
Live, up-to-the second financial details drawn from many different financial sources
internal and external to the business
Outstanding debts, payment status, breakeven analysis
Fully secure and online/accessible via the internet for remote working
Historical data
Usage of appropriate technology
Breakdown by product, by business unit
VB.NET 2.0 - this is an internal application
Website Content Management System
Role: Solution Architect
http://www.topxml.com
This established company runs one of the top 3 leading XML developer websites worldwide. It
serves 10-15,000+ unique visitors per day and makes a significant turnover in sales of products.
The technical design that Mark provided had to accommodate for issues such as:
Easy navigation and indexing for 70k of pages of content (menus and interlinking of pages)
SEO (search engine optimization) and RSS feeds
eCommerce solutions, payment systems, webservice-like systems between the company
and software providers
Modern ASP.NET design which includes legacy ASP content
Scalability for large numbers of visitors per day
VB.NET 2.0, VBScript (ASP) - this is an internal application
Mark also contributed business analysis skills such as:
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Mark Wilson
documenting the requirements and user specifications for those systems
assessing the ideal ways to use the internet to attract customers and identify user
requirements
providing high level goals and managing the development projects
providing guidance on scalability issues, XML usage and good ecommerce design
new business development
user interface design guidelines (layout, navigation, user help)
during 1999-2000 Mark wrote a book called “XML Programming with VB and ASP”
which sold 17,000 copies
Contract with DEWR (Australian Government)
6 month contract in 2003
Role: Business Analyst
In my role at DEWR as a Business Analyst, I shared with one other BA the lead role in designing
and assisting the management to gain business acceptance for several major business applications.
Stakeholders consulted included developer teams, user acceptance groups and senior management.
I provided reports, documentation and assistance to the various managers. The role was initially
seen as assisting the management to decide between migrating old software or choosing from
several options to build/buy new software to replace the old one with new functionality. The role
gradually shifted into helping provide assistance to various managers and helping small internal
development teams get set up to meet whatever urgent business needs that had developed.
Mark assisted the teams in the following ways:
Interaction with direct management and management further up the organization
Team building
Team leadership
Developer team deliverables, goals
Ad-hoc assistance and training
Microsoft Consulting Services, Canberra
June 1999 to November 2000
Role: Business Analyst, Team Leader
As a consultant for Microsoft (MCS), Mark was placed at the ATO (Australian Government Tax
Office)
met with the various ATO internal businesses,
built and maintained relationships,
evaluated their needs and worked with multiple development teams of 5 to 8 people
managed up to 3 or 4 simultaneous projects for a wide variety of customers within the
ATO
assisted in training development teams to supply solutions for those needs
Mark provided business analysis into the following projects:
VBScript/ASP-based workflow solution
Microsoft Solutions Training (MSF) for development teams
intranet/internet document publishing solution
a Microsoft Outlook based backup call center solution for the call center during the launch
of the Australian GST
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Mark Wilson
during 1999-2000 Mark wrote a book called “XML Programming with VB and ASP”
which sold 17,000 copies
Glazier Systems, Wellington, New Zealand
August 1998 – June 1999
Role: Project Manager, Team Leader and Developer
Mark had co-design responsibility for the development and provided primary project management
for development. This project provided a VB Desktop / ASP intranet solution for delivering data
to 270 desktops from a central data store. Design issues that needed to be considered included
concurrency and updating. Designed for user needs were training and usability of the system.
Skills: VB, ASP, SQL Server
Synergy International, Wellington, New Zealand
April 1998 – August 1998
Role: Contract as a systems analyst/developer
Mark had co-design responsibility for the development, developed the SQL Server tables and
automated scripts for SQL Server BCP of updated files. He received applied exposure to object
oriented design patterns and strategies in building highly reusable systems.
Internet web site
Role: Contract as a systems analyst/developer
In this solution, the Government Printers required an internet/intranet solution for taking printing
orders via a website from their customers. In 1998 this was not commonly done and was at the
time a highly innovative solution. Mark performed the
business needs analysis
user-centered design
software development
implementation responsibility for the development of this important application.
Skills: VB, SQL Server, VB, ASP, VB Script, JavaScript
Link (Lloyds), London, UK
September – November 1997
Role: Contract as systems analyst/developer
Link (an insurance company working within Lloyds) needed to access data held in an IBM
mainframe and wanted a way to get that data to their employees more efficiently. After analysis we
chose to synchronize the data into an MS Outlook form for the users. The data also needed to be
moved into an IBM database called DB2 Universal Database and had to be placed directly into MS
Exchange (using OLE Automation of MS Outlook). Mark had responsibility for the front end
development of this important application, developed the MS Outlook form and VB Script code
within it, developed a service (a Visual Basic program) to run on the NT server which polls for the
mainframe data file. This service program would then use OLE Automation on MS Outlook in
order to put the data file in MS Exchange directly (in order for the MS Outlook form to be able to
access it). Mark partly administered the NT server and Exchange server. Worked with ADM files
(security) and roaming scripts for security. Skills: Visual Basic, MS Exchange, NT Server, IBM
DB2, VB Script, MS Outlook.
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Mark Wilson
Goldsmith’s College, Central London, UK
August 1997 – September 1997
Role: Contract as a systems analyst/developer
The college had recently bought an access-control system for their building which was neither
installed nor working. They had incompatibilities with their existing records, and needed to set up
a SQL Server automated process and user-interfaces which are suitable for librarians to use, in
order to manage the access-control system. In addition, this was a rush job and only 2 weeks was
set aside. Mark had complete responsibility for the front end development of this important
application, developed most of the SQL Server SQL scripts which would synchronize the
movement of the records and developed the Access user interface to the access control records.
Skills: SQL Server, MS Access.
SBC-Warburgs-Dilon-Reed, Central London, UK
March 1997 - August 1997
Role: Contract as a systems analyst/developer
This mission critical solution is a trading “profit and loss” reconciliation system, based on Sybase.
This system reconciled GBP500M in 1997. Mark used MS Access as a front end to a Sybase back-
end. Skills: MS Access, Artisan (Sybase front end SQL developer product
Bank of Tokyo – Mitsubishi, Central London, UK
August 1996 - March 1997
Role: Contract as analyst/developer
Mark developed a mission-critical „client control system‟ which financially evaluates the banks
clients based on in-house requirements and considerations. The users had abandoned the prior
system for various reasons, including speed, it was DOS based and the limited availability of the
system. My solution to the challenge was to develop an innovative graphical windows interface
with a SQL Server back-end.
Mark assisted in setting Intranet policy for the company. I evaluated, implemented and trained the
help desk on Intranet potential and solutions. He provided a Visual Basic program which accessed
their “Customer master file” on SQL Server. I designed the SQL Server database such as to be a
suitable backbone for further development projects, centering around their customers details. He
also researched and prototyped a Visual Basic - SQL Server - SNA - AS400 solution for providing
near real-time Windows-based access to their AS400 data. The problem was that the data was stored
in an AS400 and the data was only available via massive report printouts. Skills: Visual Basic, SQL
Server, NT Server/workstation, IIS, Cold Fusion, MS Access.
West London Training & Enterprise Council, West London, UK
Nov 1995 - Aug 1996
Role: Systems analyst contract
Mark‟s task was to design and develop a project management system for a GBP100M NGO. This
system had to provide a suitable interface for the employees to insert data about their 140+
projects for this year, 160+ legacy projects and all future ones. The system also had to extract the
data into manager-ready reports. An attempt at this had been made 6 times previously and the
users and management had rejected them. Mark developed a project management system,
including their legacy database and incorporating mission critical reports. After business analysis of
the previous failures, we settled on an innovative design to enable the users to easily access and
enter the vast amounts of information. He had complete responsibility for the project, completed
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Mark Wilson
the lifecycle of the project and at times led a team of two other developers. Skills: Visual Basic, MS
Access.
PRIOR EXPERIENCE
Rega Digital Systems, Cape Town, South Africa
February 1995 - November 1995
Role: General development role
Skills: Clarion for DOS/Windows, Visual Basic, MS Access
Professional Telematics Networking Systems, Cape Town, South Africa
Jan 1994 - Jan 1995
Role: General development role
Skills: MS Access
NIS (Network Information Systems) / Sharenet, Cape Town, South Africa
July 1992 - Dec 1994
Role: Business Development Manager, Financial book author
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