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					                                       South West Region
                       Govt IT Strategy Quick Wins: What can we do now ?

                                        (Interactive Workshop session)

Government ICT Strategy Quick Wins - what can we do now?

Introduction
John Suffolk, Government CIO, introduced the new Government ICT Strategy in January 2010. It is
expected that an updated document will be published in the very near future. The opportunity for
major change is therefore limited. At the time of writing, the implications of the new coalition
government is unclear other than all government projects are the subject of scrutiny with a view to
reducing the deficit. However, even the Contact Point System, clearly targeted for deletion in both
coalition manifestos continues albeit in a reduced form.

The IT Strategy itself was targeted to achieve savings of £3.2bn and given the size of the deficit the
coalition is unlikely to ignore the potential for saving. However, the likelihood is a greater focus on
delivering these benefits and savings and, if at all possible, even more. We are seeing the
emergence of a new review process headed up by John Suffolk/Cabinet Office in a much stronger
role than the previous government (see http://download.cabinetoffice.gov.uk/organogram/co-
organogram.pdf). Existing contracts will be renegotiated and there will be a greater focus on better
procurement with the OGC moving to the Cabinet Office under Frances Maude.

New Coalition Government: ICT Strategy survives
So it is reasonable to conclude that the strands if not the strategy will survive in a modified form
with a greater emphasis on achieving savings. Departmental CIOs will be the subject of peer scrutiny
in a way not seen before. Unpublished Gateway reviews are likely to be a thing of the past with a
new openness in Government. Disagree with John Suffolk? Then ring him up or email him up as his
details are now published (just like Local Government).

So how should Local Government respond?
We all know there are going to be major savings required in next week’s budget for Local
Government but the estimates vary from 15-35%. Either way the impact will be harsh. Savings of
this extent will require a more radical approach and cannot be achieved by simple budget trimming.
An approach is for Regional Groups to consider what are the ways in which the Region could invest
time, effort and resources to help reduce costs? Key words here are utility computing, open source,
de-professionalisation, virtualisation, open data, partnership. The purpose of the ‘Crowdsource’
session is to identify those areas you think are worth applying more time and effort.
                                       South West Region
                        Govt IT Strategy Quick Wins: What can we do now ?

                                        (Interactive Workshop session)

Workshop session: Be prepared
Ahead of the session, read through the notes and think about your own initiatives that you would
like to see developed? Included are some suggested projects which may, or may not, be viable.
The real point is for you to come up with alternative proposals which we can then ‘pitch’ to your
colleagues. If it works, we will end up with a set of projects to take forward and research further.

The Government ICT Strategy has a number of strands :
PSN: the most advanced strand of the programme which others, such as G Cloud, are dependent
upon. Dylan Roberts (Chair of the SOCITM Futures Group) has suggested that PSN and G Cloud offer
the greatest potential for savings. PSN is due to achieve £500m of savings through replacing the GSI
network contract(s) with a network of networks. The more radical option for LAs is to replace their
individual networks with a Regional PSN compliant Network providing services directly into buildings
via a single pipe? This would include voice and data. Savings to follow in reduced duplication,
procurement, line costs (10% in Hampshire), network support costs etc. The potential is to offer
services not just to LAs but the whole of public sector and the wider ‘Bigger Society’ (charities, social
enterprises etc.). If this approach was taken, you could provide services over the network such as
internet connectivity? Network connections – Government Connect, N3 etc. are another possibility
and especially avoiding the 15k cost for each 2mb connection from 2011. The possibility also exists
to work with JA-Net to provide services and connections including internet (JA-Net is likely to
become PSN compliant and already has connections into over 100 LAs).

The Government Cloud (G-Cloud): A Government cloud infrastructure that enables public bodies to
select and host ICT services from a secure, resilient and cost-effective shared environment. Options
are:

           Process as a Service – providing Business Process Outsourcing (BPO) such as Council Tax

           Software as a Service (SaaS) – software deployment where an application is available to
            customers for use as a service on demand.

           Platform Services (PaaS) – a set of ICT components delivered as a service to meet the
            needs of a business community.

           Infrastructure as a Service (IaaS) – ICT hardware delivered as a service.

These services could be ‘bought-in’ or potentially provided regionally on a shared services basis. This
might consist of a regional consortium or one LA providing services to others. Options could be IT
services or full Business Process Outsourcing.
                                        South West Region
                        Govt IT Strategy Quick Wins: What can we do now ?

                                         (Interactive Workshop session)

 Some Authorities in Yorkshire&Humberside have questioned the savings from the Cloud due to
their own investment in virtualisation but this could be used to develop a private cloud? Other
candidates for cloud services could be to provide Disaster Recovery or Business Continuity Centres,
shared storage, testing and development platforms. Why not shift your email platform to Google
Mail like Washington and Los Angeles? Why not develop new regional services – collaboration
software (Sharepoint or s/p like). These services could be provided just for LAs or the whole local
public sector including health, housing, academia etc. It offers the potential to drive out economies
of scale with PSN providing secure communications.

Data Centre Consolidation: In the national ICT Strategy, the programme is for data centre
consolidation delivering large cross-Government economies of scale, meeting environmental and
sustainability targets as well as providing secure, resilient services. A reduction in the number of
data centres from 150+ to 12 has been proposed. This could be achieved though services provided
by the private sector. Alternatively, facilities provided by the DWP or others could be made available
to house other organisations’ kit. (DWP is already reducing its data centres to two.) You could even
provide Regional Centres for the public sector.

The Applications Store for Government (AS-G): The Applications Store for Government is the Public
Sector ICT marketplace to readily source, share and promote ICT services. Better procurement has
already been identified as a way to reduce costs and the AS–G is a possible way forward for
Government as a whole to obtain better costing. This is dependent upon the programme
continuing. The programme currently proposes:

       ‘Find it – build it – run it – share it’, the ‘one stop shop’ for Public Sector business and ICT
         services.

       central catalogue of pre-procured and G-Cloud certified services and applications.

       Business services, development platform and infrastructure.

       Presented in ‘your organisation’ or ‘sector’ and Services instantiated in your data context.

       Lowest price, all benefit from the volume driven price reductions.

       Innovation encouraged – a market place for new ideas from suppliers and end users

       You can ‘see what’s coming’ as well as ‘what’s there’.

More innovation that LAs could consider is joint procurement – PCs, data centre space, storage etc.
The present method of procurement is expensive and fails to deli ver Value for Money (see Tony
Collins Computer Weekly on ICT costs being 40% higher in the public sector).
                                      South West Region
                       Govt IT Strategy Quick Wins: What can we do now ?

                                       (Interactive Workshop session)

Shared Services: it is frequently argued that there is no need for 375 payroll systems or payroll
teams but somehow shared services does not seem to get over the political hurdles. Is there scope
for joint service delivery? What is the scope for shared delivery?

Common Desktop: rather than just jointly procure PCs why not move completely into utility style
computing and provide a common desktop, laptop, PED, printers etc and use additional purchasing
power to cut purchase cost and support through standardisation. Undertake regionally or attach to
DWP contract for desktop? Would this provide real service issues and could they be overcome or is it
simply a case of Not Invented Here (NIH) syndrome?

Others: from the ICT Strategy several additional strands exist that colleagues may feel worth
pursuing - Architecture and Standards, Open Source, Open Standards and Reuse, Greening
Government ICT, Information Security and Assurance, IT Profession, Reliable Project Delivery, Supply
Management, International Alignment. From these strands, standardisation and use of Open
Systems are offers potential for regional initiatives. In Information Assurance, joint working,
common procedures, services (such as remote working) and specialist staff could be offered
regionally. Less obvious are common teams, shared professional development for project
management, joint procurement (e-auctions?) and contract management as possible development
areas.

Conclusion
– so that’s just a few of my thoughts but now let’s have a few of yours. To help your thinking I have
attached the Government Quick Wins team’s prototype solutions. Can you do better? Be prepared
to share them and pitch them to your friends and colleagues during the ‘crowdsource’ sessions.

Government Quick Wins Team Prototype Services
Software as a Service Prototypes (SaaS)

ShareVault, collaboration and secure data exchange – • Atos Origin

Payment Card Information Vault, secure card • payments – BT and Oracle

Abacus Recruit recruitment management service – • BT and Abacus E-Media

Next Generation Contact Centre (NGCC) – • BT

Avanade Online Services (AOS), Microsoft Dynamics – • Accenture, Avanade and Microsoft

Secure Large file Transfer (ALFIE) – • Cable & Wireless Worldwide
                                      South West Region
                       Govt IT Strategy Quick Wins: What can we do now ?

                                       (Interactive Workshop session)

Google Apps Premier Edition – • Google

Application Development Suite (Apt) – • Fujitsu (April)

Integrated Work place and collaboration • environment – Capgemini

Project and portfolio management (CA Clarity) – • Capgemini

Document Archive for long electronic documents – • Capgemini

Secure Collaboration – • Cable & Wireless Worldwide

Public Sector Travel Application (EBIS) – • Capgemini (April)

Email Collaboration – • Microsoft (April)

BPOS (Email, Collaboration, Unified Communications, • Live Meeting) – Microsoft (April)

Identity Management and Government Gateway • Integration – Microsoft, Atos Origin and DWP EDT

Citizen Response Management (Lagan OnDemand • CRM) – Lagan Technologies Ltd

Identity Management as a Service – • Siemens (May)

Approval Workflow as a Service – • Siemens

Virtual Workplace for Contractors – • Siemens

Confirm OnDemand, infrastructure asset • management – Pitney Bowes Business Insight

MapInfo Stratus, online location intelligence – • Pitney Bowes Business Insight

Click&Mail (Hybrid Postal Services) – • Pitney Bowes

Platform as a Service Prototypes (PaaS)

Application Development Platform – • Microsoft Azure (May)

Test and Development Environments – available • from HP eLabs or Fujitsu

Application Store business enabling services – • Fujitsu (May)

Pan Government Video Conferencing – • Global Crossing (April)

Application Store to Cloud, provisioning (IaaS / PaaS) – • available from HP, Microsoft (April)
                                      South West Region
                       Govt IT Strategy Quick Wins: What can we do now ?

                                       (Interactive Workshop session)

Agile software development platform – • The Server Labs (April)

Business Application and Mashup Platform (Process • Factory) – Capgemini and Cordys

Application Development Platform – • Oracle and Capgemini

Development and Application Fragments – • Tibco (April)

Location Intelligence and Data Quality Web Services – • Pitney Bowes Business Insight

Platform for Enterprise Cloud Applications – • TIBCO Silver

Infrastructure as a Service Prototypes (IaaS)

Web Service Platform (AWS) – • Amazon

Infrastructure as a Service – available from • Capgemini, HP, Microsoft or Fujitsu

Test and Development Environments (eLabs) – • HP eLabs

Public facing ‘compute on demand’ beta – • Cable & Wireless Worldwide (May
             South West Region
Govt IT Strategy Quick Wins: What can we do now ?

             (Interactive Workshop session)

				
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