ATM DEPLOYMENT UNDER PNB BHAGIDARI YOJNA
Punjab National Bank is in the process of creating a large network of ATMs in
partnership with individuals/Companies/Organization willing to provide prominent
space, install ATMs; take active interest in increasing number of transactions on
these ATMs and also to take care of ATM maintenance besides development,
upkeep and security of the site. The scheme is based on Revenue Sharing
Model. The entity deploying ATMs hereinafter called “Participant” shall get
revenue on per transactions basis as defined in REVENUE clause.
2. SALIENT FEATURES :
i) Owner / Lessee of suitable and prominently located sites at all major cities
will be able to participate. Lease of Lessee should be at least for a period
of 3 years.
ii) Suitable space with independent access will be required.
iii) The participant will be procuring ATMs as per specifications approved by
Bank and the other related equipments from the Bank’s approved
vendor(s). The site layout shall be as per layout design provided by bank
to maintain uniformity of the sites.
iv) Participant will bear the cost of the ATM, site preparation, security,
maintenance of ATMs and site etc.
v) To ensure a steady return on investment to the participant and to make the
system profitable to him, initial commitment of three years of usage of the
facility shall be given to the participant. Bank may renew / extend the
contract after 3 years.
vi) Mode of Connectivity to the ATM Switch shall be decided & provided by
Bank; Bank will also bear the cost of connectivity. Participant, however,
shall provide necessary space at his own cost for installation of V-SAT
(wherever required) at the roof top.
vii) Bank will have an exclusive usage right over the infrastructure till the
validity of the arrangement. The agreement will be binding on both the
Bank and the participant for the same period. This will give exclusive
usage of the facility to PNB customers and other member bank
cardholders as per the various ATM sharing arrangements Bank enters
into from time to time.
viii)Bank may consider buying the ATM and site infrastructure from the
participant after three years at a cost not more than depreciated value (at
prices prevailing at that time) of the ATM and ATM site infrastructure. The
depreciation shall be @ 20% per year. After 5 years, the value will be
negotiated, which will be less than 20%. Rent payable in the event of bank
deciding to buy ATM & site infrastructure may be negotiated at the time of
initial agreement itself.
Participation in the PNB Bhagidari Yojna is exclusively available to select
participants that Bank decides to enter into a partnership with. The “participant”
selection and participation is the prerogative of the Bank only. No
correspondence shall be entertained from the applicants not found suitable by the
a. PNB Bhagidari ATM / Debit / Credit / Smart card holders
b. ATM / Debit Card holders of MITR / NFS member Banks.
c. ATM / Debit Card holders of other banks with whom PNB has ATM sharing
arrangement(s) or enters into from time to time.
d. MasterCard enabled cards.
Participant can’t permit any other bank or institution to use such ATM(s).
A commercial organization / trust / or an individual which has/ arranges space
with independent access in a commercial / market/ public place as found
suitable for ATM deployment by Bank. Preference shall be given to Individuals.
The roof rights should also be available in case V-SAT is required to be
installed. Preference shall be given individuals.
The participant should have space for installation of ATMs at Corporate outlets,
shopping malls, Cinema theatres, hospitals, petrol pumps etc., that are found
suitable by Bank for installation of ATM. The participant should provide
credentials to meet investment and operational cost. Decision of the bank shall
be binding and final.
5. TERMS AND CONDITIONS
Bank shall have the discretion to select or reject a particular site offered by the
prospective participant, without assigning any reason.
The participant will be entitled for per-successful-transaction income (Rs.11* for
Cash withdrawal & Rs.4* for Balance Enquiry) from the Bank. * including
7. SUBMISSION OF APPLICATION FORM
In case the participant is not able to submit details on-line, he may send his
application form(available at our web site www.pnbindia.com)at the following
address. A Demand Draft/Pay Order of Rs. 1000/- in favor of “PUNJAB
NATIONAL BANK”, payable at New Delhi is required to be submitted towards
processing fee for each site by all applicants whether on-line(with registration no.)
or through submission of application form. The processing fee shall be non-
refundable even if his/her application is not considered by the bank. The last
date for submission of application is 30-04-2006.
Punjab National Bank, 4th Floor,
Back Office Operations Division,
HO:5, Sansad Marg,
The participants agree that they bear obligations as mentioned herein.
8.1 Participant’s obligations
The participant shall:
i. Procure ATM, install, get site prepared as per specifications. An area of
about 80 Sq, feet is required to install an ATM.
ii. Provide single point of contact for ATM services.
iii. Make available the roof rights for V-SAT installation at the site, wherever
iv. Manage day to day maintenance of ATM and all other related equipment.
Provide manpower for management of the services preferably 24x7
v. Ensure that there is sufficient back up in terms of power and other
infrastructure, including but not limited to uninterrupted power supply, air-
conditioners, components / resources at the ATM site for rendering the
vi. ATM should be made live within 2 months of firm offer by Bank.
Participant shall make a security deposit of Rs. 50,000/- per ATM before
getting firm order.
vii. Preferably provide a comprehensive insurance of the ATM, ATM
Site and other equipments.
viii. Provide security at ATM site.
ix. The ATM shall be encumbrance free. In case of attachment of ATMs, the
participant shall be responsible for the cash that was lying in the ATMs.
x. Marketing of the ATM services at local level in order to enhance usage of
the services and its revenue.
xi. Maintain over 99% of uptime of the services throughout the year.
xii. Ensure that site shall bear logo, display board, design, publicity material
of PNB like any other ATM owned by PNB.
xiii. Allow the authorized personnel of the Bank including the external
auditors, consultants etc. to visit the ATM site.
xiv. Pay service taxes and other applicable taxes.
xv. The participant selected will enter into an agreement for the purpose.
8.2 Banks’ Obligations
The Bank shall:
i. Assist the participant by providing the technical specifications and Banks’
approved rates for the ATMs (selected models), ATM site preparation,
Air conditioners and other equipments. The participant will procure the
equipments as per technical specifications approved by the Bank.
ii. Monitor remotely each ATM for its functioning.
iii. Provide necessary connectivity for connecting the ATM to its ATM
switch. All usage and other charges relating to connectivity will be borne
by the Bank.
iv. Monitoring and maintenance of the connectivity between the ATM and its
v. Provide and replenish cash at the ATM.
vi. Take care of the ATM card issuance / management related work and
also handle its customer queries and complaints pertaining to the Bank.
vii. Reconciliation & settlement of transactions shall be done by Bank
viii. Procure the necessary license/authorization from Reserve Bank of India.
ix. The license/authorization for ATM services shall be in the name of the
9. SERVICE ENGAGEMENT
Bank and the participant shall enter into an agreement (including service level
agreement) for providing the ATM services. The service engagement shall be for
3 years period from the date of launch of services at the designated site. After 3
years, the Bank may renew the contract on same terms & conditions or buy back
the ATMs along with site infrastructure at mutually agreeable terms. The
participant shall not use the site for ATMs of other Bank atleast for one year after
termination of the contract.
In case of violation of any terms, bank can terminate the services and/or levy
suitable penalty commensurate with the quantum of loss (tangible or intangible)
to the bank. Bank shall not be responsible for loss, if any to the participant on
account of termination etc.
10. COMPLIANCE OF TERMS & CONDITIONS
I/We accept the terms & conditions of the scheme in letter & spirit.
APPLICATION FORM FOR PNB BHAGIDARI YOJNA
I/ We have gone through your scheme for installing ATMs under PNB Bhagidari Yojna.
I/ We offer installation of ATM(s) at following site(s).
1. PERSONAL DETAILS Filed marked * are mandatory
Applicant’s Name *
Telephone(with STD Code)*
2. SITE DETAILS
Area (Sq. Feet) *
3. PAYMENT DETAILS
Demand Draft/Payorder No.
I/We accept the terms & conditions of the scheme in letter & spirit
Date : Signature
$ In case of more sites, attach additional sheet(s) giving details of each site in same format.