sss_handbook by wanghonghx

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									Peru State College
                       Student
                       Success
                       Services
 Member Handbook
        2010-2011




    Centrally located in CATS Center
CONTENTS
STUDENT SUCCESS SERVICES ..........................................................1
  Overview...............................................................................................1
  SSS Staff ...............................................................................................1
  Office Hours .........................................................................................2
STUDENT SUCCESS OUTCOMES .......................................................2
PROGRAM PARTICIPATION ...............................................................3
  Member Admittance .............................................................................3
  Participation Requirement: Annual Survey of Educational Progress ...3
SSS PROCESS OVERVIEW ...................................................................4
CONFIDENTIALITY ..............................................................................5
SERVICES ...............................................................................................6
  Summer Academy for Improved Learning …………………………..6
  Peer Mentoring .....................................................................................6
  Peer Tutoring ........................................................................................6
  Professional Mentoring .........................................................................7
  Professional Tutoring............................................................................8
  Academic Guidance ..............................................................................8
  Career Guidance ...................................................................................8
  Financial Aid Guidance ........................................................................9
  Personal Guidance ................................................................................9
  Disability Service Advising ..................................................................9
  Online Communication .......................................................................10
  Newsletters ......................................... Error! Bookmark not defined.
  Workshops ..........................................................................................10
  Academic & Cultural Events ..............................................................10
BENEFITS............................................................................................111

   Use of SSS Workroom Equipment .....................................................11
   Photocopies .........................................................................................11
   Videos .................................................................................................11
   Equipment Loan Program ...................................................................12
STUDENT SUCCESS SERVICES
Overview
TRIO-Student Success Services is a federally funded program
committed to increasing the retention and graduation rates of low income
and first generation college students and individuals with disabilities. By
providing a supportive network of intensive individualized services,
proactive peer leadership, and facilitative campus connections, the
project helps bridge gaps in experience and bolsters academic success.

SSS Staff
              Elaine Horn           Office Assistant          402-872-2345
                                    CATS 007               f: 402-872-2201




              Mara Giles            Math-Science             402-872-2305
                                    Skills Specialist
                                    CATS 009



              Peggy Groff           Student                  402-872-2438
                                    Intervention
                                    Coordinator
                                    CATS 008


              Kelly Bequette        TRIO Program             402-872-2377
                                    Director
                                    CATS 010




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Office Hours
Regular Hours:      Monday – Friday                  8:00 a.m. – 5:00 p.m.
Summer Hours: Monday – Friday                       7:30 a.m. – 4:00 p.m.

STUDENT SUCCESS OUTCOMES
SSS at PSC strives to promote traits that increase the likelihood of
success in college and in life. These include:

Responsibility
     Thinking through the probable outcomes of one’s decisions
     Accepting the consequences of one’s actions
     Following through on commitments
     Taking charge of one’s own learning
Integrity
     Being forthright and honest
     Acting in accordance with one’s beliefs and values
     Treating others with dignity and respect
     Upholding agreed upon standards of honor
Self-confidence
     Recognizing one’s own successes
     Expecting to see results of effort put forth
     Accepting one’s own imperfections
     Having a genuine interest in learning and improving
Resilience
     Being able to recover from disappointments
     Learning from undesirable experiences
     Adapting to new situations
     Maintaining an optimistic outlook in times of adversity
Appreciation of Differences
     Being able to disagree respectfully
     Tolerating belief systems that differ from one’s own
     Being willing to learn about unfamiliar ideas and cultures
     Appreciating the ways in which diversity enriches society
Tolerance of Ambiguity
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       Being able to function under uncertain conditions
       Expecting and accepting variability in circumstances
       Understanding that confusion stimulates learning
       Being able to determine one’s own course of action

PROGRAM PARTICIPATION
Membership
To become members of SSS, students must apply and be selected. SSS
enrolls approximately 230 students per year based on federal eligibility
guidelines and indicators of interest. Once a student becomes a member
of SSS and he or she actively begins using the program services, the
membership of that student is secured until the student graduates or
leaves PSC (contingent upon continued program funding). As students
progress along their academic paths, their needs and focus tend to
change; SSS offers a range of services to meet those changing needs and
stands ready to light the way and lend a steadying hand.

Joining SSS means entering into a mentoring relationship with a group
of student-services professionals whose main interest is providing
guidance and opportunities to support your academic success. Joining
SSS also means becoming part of a learning community, belonging to a
group of students who share your interest in making the most of this
opportunity for a college education. If you are interested in applying
yourself academically, doing what it takes to succeed, and taking
advantage of supportive services; if you are interested in having access
to professional guidance and advocacy; if you are interested in being part
of a like-minded learning community, then SSS membership is for you.


Participation Requirement:
Annual Survey of Educational Progress (SEP)
The only participation requirement for
SSS members is annual completion of
a Survey of Educational Progress
(SEP). When you sign the back of the
application form, you agree to do this
during the first 8 weeks of each
academic year. The SEP is designed to
help you and the SSS staff assesses
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your academic progress, identify your service interests, and plot a course
of action that is appropriate for you.



SSS PROCESS OVERVIEW

                Program Enrollment
                      Application form
                      Verification of eligibility
                      Notification of admittance
                      Confirmation of Interest in participating


        


                Needs Assessment
                       Intake interview
                       Survey of Educational Progress (SEP)
                       College Placement Test (optional)
                       College Survival and Success Scale (optional)
                       Career guidance instruments (optional)




                Services to Address Needs
                       Academic Skills Development
                       Personal Advising
                       Peer Mentoring/Tutoring
                       Career and Graduate School Advising
                       Academic and Cultural Enrichment Events
                       Disability Services Advising
                       Other Services as Needed




                                    4
               Evaluation/Monitoring
                      Peer Mentor/Tutor Communications
                      Staff Intervention
                      College Staff/Faculty Communications


CONFIDENTIALITY
SSS recognizes and honors members’ rights to privacy and operates
within the guidelines set forth in the Family Educational Rights and
Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99), a federal
law which protects the privacy of student education records. In brief,
FERPA entitles students to:

       review and inspect education records maintained by the school
       request that the school correct records which they believe to be
       inaccurate or misleading
       have certain educational information released only with their
       written permission (see exceptions below)

FERPA allows for the release of information without the student’s
permission:

       to school officials with legitimate educational interests
       to schools to which a student is transferring
       to specified officials for audit or evaluation purposes
       to appropriate parties in connection with financial aid
       to organizations conducting certain studies for or on behalf of
       the school
       to accrediting organizations
       to comply with a judicial order or lawfully issued subpoena
       to appropriate officials in cases of health and safety emergencies
       to state and local authorities, within a juvenile justice system,
       pursuant to specific state law
       when the information qualifies as “directory” information (e.g.,
       name, address, telephone number, date and place of birth, honors
       and awards, and dates of attendance), unless the student has
       requested that such directory information not be released




                                   5
All student employees who might have access to confidential
information are required to sign a confidentiality oath in which they
agree to protect and maintain member confidentiality.

All service professionals offering confidentiality do so only to the extent
allowed under the law. The SSS professional staff members are required
by law to report any instance in which abuse or neglect is suspected or in
which a criminal action is thought to be pending.

SERVICES
Summer Bridge Program
Each summer before the general student population arrives on campus,
SSS offers incoming members a pre-college preparation program called
Summer Bridge. Summer Bridge is a three-week, for credit summer
session designed to give first-year Peru State College students a solid
foundation for college. Summer Bridge offers a mix of academic and
social activities for participants including: 6 hours of free credit, social
and cultural activities, mentoring and supplemental instruction and
academic advising.

Peer Mentoring
One of the most important ways in which SSS supports members’
adjustment to the culture and expectations of academia is to provide a
supportive social network through our strong peer-mentoring program.
Each freshman and sophomore member is assigned a peer mentor – a
student employee who contacts the member from time to time with
notification of upcoming opportunities and invitations to participate in
various events. Members benefit from the perspective of a more
experienced student who can answer questions regarding campus
procedures and services. The peer mentoring relationship provides
leadership experience for the mentor as well as support for the mentee,
and hiring preference is given to project members. SSS peer mentors
receive training as a part of their employment and work under the
supervision of SSS student intervention coordinator, Peggy Groff.

Peer Tutoring
One of the most important services SSS provides is intensive,
individualized academic support. As a part of this support, SSS offers
members free individualized tutoring for any subject taught at Peru State
                                     6
College. The tutors are PSC students who meet SSS guidelines for
number of credit hours completed and grade point average.

Tutoring is scheduled at times mutually agreed upon by the tutor and
tutee to accommodate the schedules of both. Expectations include:

        Tutees will come to tutoring appointments with all materials and
        homework completed.
        Both tutor and tutee will give advance notification when a
        tutoring appointment must be cancelled.
        Tutors will NOT do homework or other assignments for their
        tutees; rather, the tutor facilitates the learning process, helps the
        tutee develop study skills, and provides moral support.

Receiving SSS tutoring services is contingent upon respectful and
responsible behavior. Missing tutoring appointments without notifying
the tutor or the Tutorial Coordinator in advance may result in
cancellation of tutoring assignments.

The earlier in the semester tutoring is requested, the better the chance for
improvement in class performance. Tutoring is a voluntary process, so
members must request a tutor through Norva Edwards.

Professional Mentoring
SSS staff members provide professional mentoring for members:
teaching through example, asking guiding questions, providing
clarification, discussing experiences and expectations, and offering
advice and encouragement. As members adjust to the culture and
demands of academia, SSS professionals help them to become familiar
with standard campus procedures and protocol while providing a
welcoming environment and addressing impediments to success. As
members progress through their studies, SSS professionals encourage
their academic independence and personal individuation while fostering
responsibility, personal integrity, and leadership development. As
members near graduation, SSS professionals provide information to
assist with long-range goal setting, promote job readiness, and reinforce
an appreciation for life-long learning. Members are welcome to stop in
whenever a staff member is available or to make appointments in
advance to ask questions, seek guidance, and/or discuss concerns.


                                     7
Professional Tutoring
The SSS professional staff members provide professional tutoring upon
request for members seeking help with basic study strategies and/or
writing skills. Professional tutoring involves pointing out tendencies
toward certain errors, asking guiding questions, modeling specific skills,
providing examples to demonstrate correct usage, showing students how
to look up relevant information, etc. Professional tutoring does not
involve proofing papers for students, as this would be doing the work
that the student is expected to do and would not help the student learn to
do the work correctly him/herself.

Members may call to arrange appointments in advance or just drop in to
see if a staff member is available to answer questions. Students seeking
regular tutorial consultations are encouraged to work with SSS peer
tutors; however, in special circumstances, regular professional tutoring
sessions may be scheduled.

Academic Guidance
The SSS professional staff members are available to assist students with
selecting courses and developing appropriate goals for program
progression. The academic guidance provided through SSS does not take
the place of faculty advising within the student’s program area but,
rather, is supplemental. The purpose of SSS academic guidance is to lead
the member through a process of self-assessment in order to determine
realistic and achievable goals based on the individual’s unique
circumstances. Recognizing that faculty advisors have expertise in their
program areas, SSS staff members work collaboratively to offer ideas for
consideration only, deferring to faculty judgment. Ultimately, the student
is responsible for his/her own academic decisions.

Career Guidance
SSS professional staff members help interested students explore career
options and make informed career decisions. The SSS staff can provide
access to a wealth of information about career paths, job characteristics,
training requirements, schools, specific programs of study, scholarships,
financial aid, etc. And, the SSS staff can guide the student through the
decision-making process. SSS members who have not decided upon a
particular career path, who have questions about career options and/or
characteristics, or who are considering changing majors are encouraged
to take advantage of the SSS career guidance services. SSS works in

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coordination with the CATS Career Center, encouraging members to
make use of all available resources on campus.

Financial Aid Guidance
SSS offers guidance related to the process of applying for federal
financial assistance, student loans, scholarships, financial literacy and
budgeting. SSS professional staff members work closely with the PSC
Financial Aid staff to stay informed of current requirements,
opportunities, and procedures so that they can assist members
appropriately. The SSS services do not take the place of the Financial
Aid Office’s services, nor does SSS assume any responsibility for the
preparation of forms, submittal of required forms or information,
processing of applications, or disbursement of FAFSA awards. Instead,
SSS helps students understand the different kinds of available aid and
learn to navigate the application processes.

Personal Guidance
SSS professional staff members are available for consultation and
guidance regarding personal affairs related to college life and/or the
educational process. SSS recognizes that the college experience requires
significant personal adjustment for most students, and the goal of SSS
personal guidance is to provide a sounding board and offer insights
based on knowledge of transitional and developmental processes and the
unique PSC campus culture. SSS does not offer therapeutic or crisis
counseling for problems extending beyond normal academic adjustment.
Members needing services beyond the scope of the SSS project are
referred to qualified service providers within the public sector.

Disability Service Advising
SSS works closely with the ADA compliance officer to identify
members who need accommodations for disabilities, advises members
who have disabilities regarding accommodation availability, and
encourages members who may have undiagnosed disabilities that
interfere with their academic performance to explore options for
assessment and accommodation. Although SSS does not provide
accommodations which are required under the American Disabilities
Act, SSS may, in certain cases, provide supplemental accommodations
which, while not essential, would significantly improve the member’s
likelihood of success in college.


                                    9
Online Communication
SSS provides access to project information, newsletters, and more
through the PSC web site at www.peru.edu .



Workshops
Throughout each semester, Student Success Services offers members
many opportunities to enhance their learning through free student-
interest workshops. Presented by the SSS professional staff and/or
special guest speakers, these workshops generally focus on study
strategies, personal wellness, career exploration, and specific academic
competencies. They are advertised on blackboard, via special mail
and/or email invitations, and through faculty announcements. SSS
members are encouraged to contact the SSS staff for additional
information on workshops and/or to suggest possible workshop topics.

Academic & Cultural Events
SSS schedules and/or sponsors a variety of events for educational and/or
cultural enrichment. These may be promoted through Blackboard, email
announcements, member mailings, and/or personal contact by peer
mentors and/or SSS staff. Examples include literary seminars, poetry
readings, art exhibitions, and musical or theatrical productions.

All members are welcome and encouraged to attend SSS-sponsored
events. In cases in which space is limited, attendance will be determined
on a first-come-first-served basis. Members are strongly encouraged to
become involved in the social support network that naturally evolves
within the SSS member community, and the project’s academic and
cultural events provide a context that fosters such involvement.

When SSS members wish to include other PSC students who are not
SSS members in events that require going off campus in state vehicles,
the non-members are welcome so long as there is room in the vehicle
(after all interested members have been accommodated) and they pay
their own way (for admission tickets, etc.)

PSC’s insurance for use of state vehicles covers only enrolled students
and college employees. Therefore, any students wishing to bring along


                                   10
friends or family members who are not enrolled or employed at PSC
must arrange transportation (as well as cost coverage) for their guests.

BENEFITS
Use of SSS Workroom Equipment
SSS members may use the equipment in the SSS Workroom, located in
the lower level of The CATS, for their own college-related work.
Workroom equipment includes items such as a printing station, a copy
machine (see section below), a paper cutter, a cold laminator, a binding
press, regular and heavy duty hole punches and staplers, etc.

Members may not use the workroom equipment to prepare documents
for: other students, clubs or organizations, functions of academic
departments, functions of athletic teams, or non-academic personal use.
Access to the workroom equipment is a privilege, not a right, and is
subject to discontinuation should it be abused.

Photocopies
SSS members may use the SSS copy machine to make up to 100
photocopies per semester free of charge, so long as the copying is
school-related (all above workroom prohibitions apply) and does not:
        violate copyright laws (e.g. copying entire chapters or books;
        copying copyrighted materials for distribution and/or sale)
        involve illicit or indecent materials
An account is created for each project member using the last five digits
of his/her Student ID number. This account is solely for the use of the
member and its access by anyone else is not allowed.

Continuation of the copying benefit is contingent upon budget
availability. SSS reserves the right to refuse copying to members who
abuse this privilege and/or withdraw copying benefits altogether.

Videos
SSS maintains a collection of videos for member use. These may be
viewed in The CATS or checked out for home use (see policy below).
General topics include:


                                     11
        College study tips and subject-specific study tips
        Personal growth and development
        Life transition skills

Equipment Loan Program
SSS has laptop computers and other equipment available for member
checkout (see table below). All equipment is available on a first-come-
first-served basis, and strict adherence to the return schedule is a must.
Repeat checkouts are allowed so long as no other members are on the
waiting list.

These units are to be used in connection with college assignments and
projects only. Prior to the first check-out, members must sign the
Equipment Loan Program & Use Policy form (one required per year)
and present a valid PSC ID card and one other form of picture ID.
Members may request a printed copy of the policy for their records.

Members are solely responsible for the equipment that they check out
and all related components. Members are responsible for knowing and
following the rules set forth in the loan policy (listed below), and
ignorance of the rules is not a basis for appeal.

Rules Pertaining to All Equipment Check-out

         Equipment must be kept secure at all times, should not be left in
         vehicles, and should be kept out of the reach of children.
         When loss occurs while in your possession, it will be treated as
         a theft, and you will be required to submit a report with campus
         security or the police.
         Any charges related to the late return, loss, or damage of any
         equipment or its peripherals will be reviewed, and charges will
         be applied to your account at the Business Office within a few
         days of the incident or as early as possible. You may be billed
         for the cost of repair or replacement (up to the full value of the
         equipment).
         If you encounter technical problems, you are to report this
         to Kelly Bequette, 872-2377, as soon as possible.
         PSC SSS reserves the right to revoke your check-out privileges
         if you abuse your privileges. Examples including (but not

                                     12
       limited to) late returns, leaving equipment unattended, physical
       damage, vandalism, or illegal use.


Laptop Check-out Rules

      All files created with the laptop must be saved to a virus-free
      diskette, DC, or flash drive. No files should be saved on the hard
      drive, and if present, they will be erased. PSC SSS is not
      responsible for lost files, so be prepared to save your work. No
      attempt should be made to download additional programs
      (academic or recreational) or change the laptop’s desktop or
      other configurations. Violations will result in revocation of
      privileges.
      Please be careful with the laptop; it can be easily stolen, and it
      can be damaged if left in the sun, allowed to be cold, or exposed
      to liquid.
      We can not guarantee that the battery pack is fully charged.
      Finally, and most importantly, you are to return the laptop in the
      same condition in which it was checked out. Please be
      considerate of other students who may need to use the laptop
      next.




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                  CHECKOUT SCHEDULE
Calculators       1 semester
Comb. Locks       1 semester
Digital Camera    Overnight during week or Fri. to Mon. morning
Flash Drives      1 semester
Laptops           1 week
Math Tutor. Kit   2 weeks
PDA’s             1 semester
Poster Kit        2 days or weekend
Sandisk           2 days or weekend
Tape Recorders    2 weeks
Videos            2 weeks
 PSC’s “Campus of a Thousand Oaks,” an
 arboretum campus, is nestled in historic
 southeast Nebraska. The state’s first and
 fastest-growing college, Peru State offers
 a unique mix of innovative online and
 traditional classroom undergraduate and
 graduate programs, including online
 graduate degrees in education and
 organizational management.

 PSC is a member institution of the
 Nebraska State College System. For more
 information, visit www.peru.edu or call
 1-800-742-4412.

                     -PSC-
 Peru State College is an equal
 opportunity institution. PSC does not
 discriminate against any student,
 employee, or applicant on the basis of
 race, color, national origin, sex,
 disability, religion, or age in employment
 and education opportunities, including
 but not limited to admission decisions.
 The College has designated an individual
 to      coordinate        the     College’s
 nondiscrimination efforts to comply with
 regulations implementing Title VI, VII,
 IX, and Section 504. Inquiries regarding
 non-discrimination policies and practices
 may be directed to Eulanda Cade,
 Director of Human Resources, Title VI,
 VII, IX Compliance Coordinator, Peru
 State College, PO Box 10, Peru, NE
 68421-0010, (402) 872-2230.




              Student Success Services
                In the CATS Center
  Peru State College, PO Box 10, Peru, NE 68421
A TRIO project, federally funded at $286,923 per year

								
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