BCS Medical Insurance Card
MEDICAL INSURANCE IDENTIFICATION CARD IEES CONTACT INFORMATION:
International Student Exchange Programs This card should be presented to your service provider before receiving
Participant: Damir VAGAPOV - 28236 treatment. Please refer all questions regarding medical benefits and submit
is enrolled in the ISEP health and accident plan, underwritten by BCS claims to:
Insurance Co., Policy No. IES-00002. IEES, P. O. Box 370, Ithaca, NY 14851-0370
Effective Date: 1/1/2011 - 6/1/2011 (12:01 AM) Toll free in USA 866 433 7462 or 607 272 2707 (collect from overseas)
For Medical claims, questions or concerns contact IEES. Although referrals are not required, Fax: 607 272 2703 e-mail: firstname.lastname@example.org web: www.iees.com
they are available by visiting www.iees.com and selecting the “Search for Doctor/ Hospital”
option (available in USA only.) Emdeon Payer ID: 16158
In the event of a Death or Medical Evacuation or for Assistance services,
please contact MEDEX. Consult your MEDEX ID card for world-wide telephone
This card is for identification purposes only and in no way guarantees benefits.
All benefits are subject to Policy Provisions, Limitations and Exclusions.
WHO IS INTERNATIONAL EDUCATIONAL EXCHANGE SERVICES (IEES)?
IEES is the Third Party Administrator which administers your insurance policy and processes the medical claims for BCS
Insurance Company. BCS is the insurance company which underwrites the medical benefits portion of your insurance policy.
WHEN SHOULD I CALL INTERNATIONAL EDUCATIONAL EXCHANGE SERVICES (IEES)?
Call IEES if you have general inquiries regarding your medical benefits, eligibility, claim status or reimbursement issues. If
IEES is closed and you have a true emergency with respect to one of these areas, please contact MEDEX Assistance
Corporation as they can contact our staff after hours. (Refer to your MEDEX Identification Card.)
If you have any other issues regarding your medical coverage contact IEES direct during regular business hours.
(See IEES CONTACT INFORMATION on BCS Medical Insurance Card.)
CAN I GO TO ANY PHYSICIAN OR HOSPITAL I WANT?
Yes. Your policy is an indemnity plan which allows you to go to the physician or hospital of your choice.
WITHIN THE USA Find information on participating providers by visiting the IEES webpage at www.iees.com and select the
"Search for Doctor/Hospital" option on the home page. When you contact a medical provider, tell them that you have a policy
which particpates with First Helath/ Hygeia.
Please remember you are not required to see a Hygeia provider and are not penalized if you choose to see a different
OUTSIDE THE UNITED STATES You can phone MEDEX ASSISTANCE CORPORATION collect at 410-453-6330 for a
BCS Medical Insurance provides health benefits.
Please present this card to you medical provider, not your MEDEX card.
Health Insurance Program
Please note that, except in the case of catastrophic health care, you may need to pay for your medical
treatment and then be reimbursed. Make sure that your budget is flexible enough to cover any
unforeseen health care expenses. In the case of a major medical procedure or hospitalization, please
contact the provider to verify proof of coverage and to coordinate payment.
This insurance will cover medical expenses related to sickness or injury, in excess of the $25 deductible
per incident, that you incur outside your home country while on an ISEP exchange up to a maximum of
$300,000. Prescription drugs and medicines are payable at 80 percent for outpatient treatment and at
100 percent on an inpatient basis.
For complete policy information and a claim form, please go to
Here is your MEDEX Identification Card
WORLDWIDE 24-HOURS A DAY
When traveling, you can now feel confident that you are in safe hands if an emergency
arises. MEDEX provides medical, security and travel-related assistance services.
Always carry your MEDEX identification card with you. Listed on the back of the card are
the telephone numbers for the worldwide MEDEX network. When you call MEDEX, be
prepared to provide your MEDEX ID number, organization’s name, your name and a
description of the situation.
MEDEX PORTFOLIO OF SERVICES: MEDICAL EVACUATION AND REPATRIATION SERVICES
Emergency Medical Evacuations
MEDICAL ASSISTANCE SERVICES Transportation to Join a Hospitalized Member
Worldwide Medical and Dental Referrals Return of Dependent Children
Monitoring of Treatment Transportation After Stabilization
Facilitation of Hospital Payments Repatriation of Mortal Remains
Transfer of Insurance Information to Medical Providers
Medication, Vaccine and Blood Transfers PERSONAL SECURITY SERVICES
Dispatch of Doctors and Specialists Political Evacuation Services
Transfer of Medical Records Security Evacuation Services
Continuous Updates to Family, Employer and Home Physician Transportation After Political or Security Evacuation
Hotel Arrangements for Convalescence
Replacement Corrective Lenses and Medical Devices FREQUENTLY ASKED QUESTIONS:
TRAVEL ASSISTANCE SERVICES WHO IS MEDEX? Since 1977, MEDEX has been assisting travelers worldwide by utilizing highly trained,
Replacement of Lost or Stolen Travel Documents multilingual coordinators in conjunction with an extensive information and communication system to provide
Emergency Travel Arrangements medical and travel-related assistance.
Transfer of Funds WHEN SHOULD I CONTACT MEDEX? Coordinators are available 24-hours a day, every day of the year. Many
Legal Referrals times people assume that the services are to be used only in serious cases. Be assured that MEDEX is there
Translation Services to help you with any type of problem regardless of the severity.
Message Transmittals WHAT IF LOCAL MEDICAL FACILITIES ARE INADEQUATE? If, through its medical management, MEDEX
Emergency Pet Housing and/or Pet Return determines that local medical providers are inappropriate for treatment, MEDEX will arrange for a medically
safe evacuation to a facility capable of providing the necessary care.
WORLDWIDE DESTINATION INTELLIGENCE
Pre-Travel Information WHAT HAPPENS IF I AM HOSPITALIZED? It is important to notify MEDEX as soon as possible. MEDEX will
Travel and Health Information immediately contact your treating physician to assess your condition and treatment plans to ensure your safe
Real-Time Security Intelligence recovery. MEDEX will then update your family, employer/organization and personal physician as appropriate.
MEDEX will assist you until you have returned home or have received final treatment.
Detach and carry with you at all times.
MEDEX EMERGENCY RESPONSE CENTER:
United States, Baltimore, MD 1-410-453-6330
TOLL FREE ACCESS - The numbers below must be dialed from within the country.
If your location is not listed or the call will not go through, call the 24-hour Emergency Response Center COLLECT.
MEDEX ID: 319691 Australia and Tasmania: 1-800-127-907 Mexico: 001-800-101-0061
Austria: 0-800-29-5810 Netherlands: 0800-022-8662
Client Name: IEES Belgium:
0800-1-7759 New Zealand:
China (northern regions): 108888 * 800-527-0218 Portugal: 0800-84-4266
Group Name: INT’L STUDENT EXCHANGE PROGRAM China (southern regions): 10811 * 800-527-0218 Republic of Ireland (Eire): 1-800-409-529
Dominican Republic 1-888-567-0977 Republic of South Africa: 0800-9-92379
Member Name: Damir VAGAPOV Egypt (inside Cairo) 2-510-0200 * 877-569-4151 Singapore:
Egypt(outside of Cairo): 022-510-0200 * 877-569-4151 South Korea:
Finland: 0800-114402 Spain and Majorca: 900-98-4467
Valid Dates: 1/1/2011 - 6/1/2011 France and Monaco: 0800-90-8505 Switzerland and Liechtenstein: 0800-55-6029
Germany: 0800-1-811401 Thailand: 001-800-11-471-0661
Greece: 00-800-4412-8821 Turkey: 00-800-4491-4834
Hong Kong: 800-96-4421 U.K., N. Ireland, Isle of Jersey, the Channel
If you need assistance, call MEDEX immediately for benefits verification and procedures. Indonesia: 001-803-1471-0621 Isles and Isle of Man: 0800-252-074
Please note this policy provides assistance, medical evacuation, repatriation, and personal Israel: 1-809-41-0172 United States, Canada, Puerto Rico,
security services. MEDEX does not provide or have details regarding actual medical
Italy, Vatican City and San Marino: 800-877-204 US Virgin Islands, Bermuda: 1-800-527-0218
benefits. Call 24 hours a day (multilingual). If you do not have access to a phone, email for
assistance email@example.com. www.medexassist.com
* Dial the first portion of phone number, wait for tone, and then dial remaining numbers.