Docstoc

Managing barking in our community

Document Sample
Managing barking in our community Powered By Docstoc
					Managing
BARKING     in our community

An easy guide to what’s in your info kit

                                                    Contents
Tab 1       Why dogs bark

            A comprehensive guide to the possible causes of barking and some suggestion that may help prevent or control
            excessive or nuisance barking

Tab 2       Responsible pet ownership

            Your responsibilities and obligations as a pet owner, to your pet and neighbourhood, and our community

Tab 3       Dispute resolution options

            A team approach: suggestions on how to amicably resolve neighbourhood issues, such as excessively
            barking dogs

Tab 4       Managing barking

            A community issue: strategies that may help manage excessive or nuisance barking

Tab 5       Business directory

	       	   A	local	business	guide	to	help	you	find	what	you	need	to	meet	your	obligations	as	a	pet	owner,	from	basic	pet		
            care to avoiding nuisance behaviour; listings include fence material and farm supplies, veterinarian care, pet
            insurance and nuisance reduction devices.

Tab 6       Other

            Look for special promotions and other offers from local retailers. You can also pass on your thoughts about the
            information kit through our feedback form.


                                                   Happy reading!




                                                                     www.logan.qld.gov.au
Managing
BARKING       in our community

Introduction
We hope this information kit will help dog owners and concerned neighbours to work together, hand in hand, to help
manage nuisance dog barking within our community. Our vision is to share the responsibility of this important community
issue and to manage excessive nuisance barking through a team approach. Neighbours need to play a vital part in the
process if we are to successfully manage this community issue.

The definition of a community is one in which everyone feels a sense of belonging, where people ultimately have a say
in decisions that affect them and one where people feel safe and are free to enjoy their homes without unreasonable
disturbance.

We feel, more than ever, that as a community we should strive to become more tolerant and accepting of our neighbours
and their families, friends and visitors; that by socialising people and pets, we may develop greater understanding of our
neighbours’ needs and their rights. We should learn to talk about our issues (such as nuisance barking dogs) with our
neighbours so they can be resolved before they get out of hand.

As a society, we integrate daily with people who have various problems, issues and challenges. We generally try to
work through such issues with our human friends! We don’t euthanise people when one small aspect of their behaviour
becomes a problem. Nor should that be a good solution for our animal friends with a barking problem. Some of the so-
called ‘difficult’ dogs can also make excellent pets with proper training, compassion and community support.

As we learn to grow and develop our behaviour in order to live and work with each other harmoniously, we need to let our
pets learn to live with our neighbours and their pets, so they too can get used to one another. We need to understand that
sometimes when dogs first move into an area, they become ‘unsettled’ and may bark more than usual until they become
familiar with their new surroundings. We need to understand why dogs are barking in the first place before we can look at
various scenarios on how to best manage nuisance barking together, diplomatically.

We hope you find this information kit useful. We also welcome your feedback. Feel free to fill in our feedback form in the
back of this kit so we can make any improvements. Our aim is to keep this initiative viable, relevant and purposeful for all
members of our community.

Remember: Australia has a great reputation for giving everyone a fair go, so please, work with your neighbourhood and
Council to manage barking dogs within our community.


Thank you




                                                                       www.logan.qld.gov.au
Managing
BARKING            in our community
                                                                                                             WHY DOGS BARK
Is your dog excessively barking?
The first step in managing barking in our community is to find out       The following ideas may then help to manage the excessive barking:
the reason WHY the dog is barking in the first place. Then, and only
then, can we offer solutions that will help manage the dog’s nuisance      •	   Restrict the dog’s vision through a fence or gate (and/or opaque
barking.                                                                        barrier) between your dog and children, animals, the postman
                                                                                etc - anyone who may provoke barking.
Talk it out with your neighbour first!                                     •	   Confine the dog in the backyard, away from ‘passing’ traffic that
                                                                                can provoke barking.
You may want to get your neighbours to help document the barking           •	   Consider training. Talk to a reputable trainer or local dog
for several days, given your dog may be barking when you are away               obedience club about ways to discourage bad habits.
or at work. Explain to your neighbour you are aware of the issue           •	   Keep your dog inside at night (or in a garage).
and ask for their help and their patience while you try and solve the      •	   Exercise your dog (dogs are less likely to bark through boredom
problem.                                                                        if they have worked off excess energy during the day/night), and
                                                                                spend plenty of time with your dog.
What not to do                                                             •	   Get your dog to the vet for a thorough health check to rule out a
                                                                                possible health issue (de-sexing may be a good option).
In the meantime, do not shout at the dog in an attempt to stop it from     •	   Give your dog a balanced and varied diet, as well as plenty of
barking, as this may have the opposite affect and in fact, encourage            fresh water.
them to bark more. Shouting may stop them barking temporarily but          •	   Provide noise insulation for the kennel.
in the long-run, a lot of dogs bark because they want your attention,      •	   Leave food treats and interesting toys for your dog to play with
and they know that barking will get it!                                         when you leave the house for the day (also consider leaving a
                                                                                radio or television on so the dog can hear it).
Things you can do                                                          •	   Never leave your dog unattended when you go on holidays
                                                                                – place your dog in a boarding kennel.
Investigate and record when the dog barks (what time of day),              •	   Obtain a bark control collar as a means of training the dog, if
where it does the barking (e.g. inside or outside), what it barks at            necessary.
(passersby or animals) and who is around at the time it barks (e.g.
children, postman etc). With this information, we will have a better
understanding of what motivates your dog to bark excessively, and        Remember to talk to Logan City Council if the problem persists:
how we can train it to limit its barking.                                help is available!




                                                                                   www.logan.qld.gov.au
Managing
BARKING            in our community
                                                                                                                 WHY DOGS BARK
A guide to why dogs bark and how to control it
All dogs bark!                                                                   Some dogs bark and act aggressively through the fence at
                                                                                 passers-by. This may not only cause a noise nuisance, but also
Barking is an extremely common dog behaviour problem and the                     become frightening for strangers outside the house.
most common community problem reported to Council. Having
barking dogs in the community significantly reduces the quality of life     4.	Discomfort: Pain and discomfort, illness or even being restricted
for those affected by the barking.                                               to a small area may be a cause of barking. Dogs left chained
                                                                                 or tied up may find it difficult to get exercise or water to drink.
Barking is a problem if a dog barks:                                             If your usually quiet dog suddenly starts to bark excessively,
 •	 when left alone for extended periods                                         check its environment and take a trip to the vet.
 •	 immediately after you leave home
 •	 when people enter or pass by your property                              5.	Excitement: Anticipating a walk, playing games, playing with
 •	 when neighbourhood disturbances occur                                        children, seeing people in swimming pools, and hearing their
 •	 when seeking attention.                                                      owners arriving home, often excite a dog. This uncontrolled
                                                                                 barking is fairly easy to fix by removing the source of excitement
You know you have a problem when:                                                or not rewarding the barking behaviour.
  •	 your neighbours tell you
  •	 you are reported to Council                                          What you can do
  •	 it annoys you!
                                                                          If you are unsure why your dog is barking, take the time to determine
Why do dogs bark?                                                         the following:

Dogs bark to communicate. So what is your dog trying to tell you? If        •	   Time of day – Does your dog bark at certain times of the day?
you wish to reduce your dog’s barking, you need to understand why                What is happening in your neighbourhood at that time? Is the
he or she is barking.                                                            postman delivering mail? Is your rubbish being collected?
                                                                                 Are children coming home from school and walking past your
Sometimes dogs bark because they are rewarded for barking. When                  property? Are straying cats or possums in your yard at night?
their owner shouts at them to ‘shut up’, the postman goes away,
someone throws a ball for them, etc. Barking can also reduce a dog’s        •	   What are you doing? – Are you leaving to go to work when
stress levels and boredom.                                                       your dog starts barking? Are you away for extended periods of
                                                                                 time, resulting in your dog’s boredom? Are you rewarding the
What prompts a dog to bark?                                                      unwanted barking behaviour by reacting to it?

  1.	Boredom: A big backyard is not the answer to reducing a dog’s          •	   What is your dog doing? – Is he stressed or excited? Is he trying
     boredom. Being alone with very little to do for extended periods            to get to you – his ‘pack’? Is he bored or lonely?
     of time can lead to boredom, frustration and loneliness for dogs.
     Dogs have a great deal of energy and most breeds were bred           Assess your problem
     for a specific purpose, such as hunting, guarding and working.
     Bored dogs also show other anti-social behaviours, like trying to      •	   What makes your dog bark?
     escape, being destructive, and chewing and digging.                    •	   When, where and why does my dog bark (day/night), when I’m
                                                                                 not at home?
  2.	Anxiety: Dogs are ‘pack’ animals, which means they enjoy living        •	   What happens after my dog barks? Does there appear to be any
     in groups. The dog regards its owners and family as its pack,               form of stress release for the dog?
     and will bark in an attempt to communicate with the missing            •	   Is the behaviour normal for my dog?
     members of its pack. When dogs are left alone they may fret            •	   Is my dog’s behaviour learned or conditioned?
     and become anxious, often barking for extended periods of              •	   How long has my dog been barking?
     time. Dogs may also become fearful or anxious of people or             •	   How did the behavioural problem start? What were the
     objects, like the postman or the neighbour’s lawnmower. When                circumstances?
     dogs bark because of fear or anxiety, it is very important to work     •	   Look at the length of time this behaviour has been going on; has
     on reducing anxiety levels as early as possible. This will benefit          it been gradual, or is it occasional or progressive?
     your dog and the community.
                                                                          Once you have assessed yourself, your problem, and your dog,
  3.	Disturbances: Barking episodes can be set off when people            use the information in this kit to determine what you can do, or who
     come to the door or walk past your property (like the postman).      you can ask for help to prevent your dog barking and becoming a
     The dog’s behaviour is then reinforced as the perceived              neighbourhood nuisance.
     “intruder” leaves – the dog believes his barking has sent this
     unwanted guest away!




                                                                                    www.logan.qld.gov.au
Managing
BARKING              in our community
                                                                                                                 WHY DOGS BARK
Keep a diary - Some dog owners find it useful to keep a diary or             The good news: dog problems can be minimised
log of their activities and their dog’s barking. This may be useful to
pinpoint when and why your dog is barking. A barking log form has            The main cause of barking is boredom. As well as the other methods
been included in this information kit for your use.                          of control mentioned above, there are also some simple ideas worth
                                                                             a try.
Council asks any neighbour who has lodged a barking complaint to
also keep a log of the barking dog’s behaviour.                              To avoid boredom you need to give your dog plenty to do when it’s
                                                                             alone. Here are some suggestions:
Can’t find a cause? – Sometimes it is difficult to determine the               •	 Use old drink bottles or milk containers; half fill them with water
cause of barking. Your dog may be unpredictable. The barking may                  or stones, or even dog treats. Your dog will roll them like a toy.
just be a bad habit, it may be attention seeking or in response to                They also make good chew toys (when empty).
something you can’t see. An alternative is to seek professional help.          •	 There are food reward toys available (e.g. Kongs). Talk to your
                                                                                  vet or pet shop.
Using the professionals - There are many experienced dog trainers              •	 Make sure your dog has dry food and plenty of water available.
who understand dog behaviour, and who may be able to help you.                 •	 Give your dog a bone or dog treat (e.g. a pig ear or chew toy)
A list of possible contacts and options has been included in the                  when you leave the house. This will teach your dog that when
directory at the back of this information kit.                                    you leave there is a positive reward – the bone or treat.
                                                                               •	 A variety of toys (balls, chew toys, something to climb on) can
Methods of control                                                                be left in the yard for your dog to play with. Alternate the toys to
                                                                                  prevent boredom.
  •	   Avoid conditioning: do not reward your dog if it barks for the
       response alone.                                                       REMEMBER:
  •	   Companionship: before leaving home, turn on the television
       or radio, or give your dog an old coat or item of clothing that         •	   Barking problems are common. If you have a barking dog
       belongs to you.                                                              problem, you are not alone!
  •	   Never call your dog after he has stopped barking and then               •	   Behavioural problems can be understood if you learn more
       punish it.                                                                   about your pet’s behaviour.
  •	   Regular exercise; where possible, walk your dog twice a day.            •	   Seek professional help if necessary.
  •	   Access to the house: if you can let the dog inside the house,
       provide it with a single room that may smell like you (for comfort)   Contacting Council
       in order to relax the dog (the ‘denning’ principle).
  •	   Obedience training: a dog can be trained to be alone, and bark        If you require further information on managing barking, or would like
       only on command.                                                      information on other responsible pet ownership issues, please phone
  •	   Avoid stimulus: distract your dog with another form of reward at      Council’s Animal Management Centre on (07) 3412 5318.
       the time it normally barks at a neighbourhood disturbance (eg.
       the postman).
  •	   Fence design: a fence correctly designed to restrict your dog’s
       vision will reduce barking. Place black shade cloth along the
       inside of the fence if your dog can see outside.
  •	   Discipline: show your dog that you are the head of the house.
       Dogs are pack animals and need to be shown where they stand
       in relation to the family unit.
  •	   De-barking is a last resort and not legal in some Australian
       states.
  •	   Spend the time trying to work out why your dog is barking.

What if my neighbour’s dog is barking?

  •	   Approach the dog’s owner as soon as the problem arises, and
       state your case clearly and politely. They may not be aware of
       the issue. Give the owner this information kit.
  •	   If the problem persists after a week or two, speak to the owner
       again to provide feedback on any control method they may be
       using.
  •	   If the dog’s owner is unapproachable, or does not agree that a
       problem exists, you should contact Council for further advice.




                                                                                       www.logan.qld.gov.au
Managing
BARKING            in our community
                                                                                  RESPONSIBLE PET OWNERSHIP
Council information
BARKING DOGS                                                                Pro rata fees apply from 1 January each year. Please refer to
                                                                            Council’s website for details on fees payable.
Persistently barking dogs can be a nuisance. Your first step should
be to approach the dog’s owner and let them know the problem                To promote responsible dog ownership, significant registration fee
exists (they may be unaware). For more information about barking            discounts are available for desexed dogs and for dogs whose owners
dogs and potential solutions, phone Logan City Council’s Customer           are current financial members of either the Canine Control Council of
Service Unit on 3412 5318 (brochures available).                            Queensland or the Greyhound Racing Control Board of Queensland

If you cannot find a mutually acceptable solution to the problem, then      Discounted registration fees apply for:
Council will try to help. You should let us know of the problem and the       •	 desexed dogs
reasons why you believe the dog is barking.                                   •	 a dog whose owner is on a pension.
                                                                            Eligible pensions are aged, disability support and totally
After the initial complaint is received, and if there is sufficient         incapacitated, as well as carer payment (full time carer for a disabled
evidence, we will issue a letter to the owner formally advising them        person). You must quote this information on the dog registration form
of the problem. You will need to record subsequent incidents of             and show your pension card at Council (the latter for first registration
nuisance barking to help us, should enforcement action become               only). Please note, there is no concession available for Single
necessary. If subsequent complaints are received, an officer from           Parenting Payment.
our Animal and Pest Services branch will then further investigate the
situation. We may also talk to other people living in your street to see    HOW MANY DOGS CAN YOU KEEP?
if they have a similar problem with the noise.
                                                                            Council’s Animal Management Local Law limits the number of dogs
If we are satisfied that there is a substantiated noise problem, a          allowed to be kept on a property, depending on the size of the
barking abatement notice will be served on the dog’s owner. The             property. You may also be required to hold a current permit from
complainant will be required to keep a further record of the barking        Council in addition to your dog registration. Stringent conditions apply
incidents and sign a declaration that the nuisance exists. If the noise     with any permit issued by Council.
nuisance does not reduce, we can then issue an infringement penalty
(fine).                                                                      LAND SIZE m2            WITHOUT                 WITH A PERMIT
                                                                                                     NEEDING PERMIT          UNDER LOCAL
Your evidence is necessary for Council to take legal action and you                                                          LAW NO. 4
must be willing to attend court as a witness if required. However, in
this situation, the court may only issue a fine to the owner and the         0 - 300                 No animals may be       No more than 1
dog may still remain on the property.                                                                kept
                                                                             301 - 499               No more than 1          No more than 2
In extreme cases, Council may seize nuisance dogs under the
                                                                             500 - 599               No more than 2          Not applicable
provisions of its local law.
                                                                             600 - 2000              No more than 2          No more than 3
NEW DOGS TO LOGAN                                                            > 2000                  No more than 2          No more than 4

All dogs over the age of three months must be registered with               Permit application forms are available at:
Council. Annual registration fees help fund animal management
programs.                                                                   www.logan.qld.gov.au/LCC/residents/animals

Why should you register your dog?                                           If you wish to keep five or more dogs, you must apply for a
                                                                            development approval and a licence (which is renewable annually).
  1. Registration provides identification, which means lost dogs can        Contact Development Assessment on (07) 3412 5269 for information
     be reunited with their owners.                                         on development approvals. Once a development approval is granted,
  2. Dog identification will be vital in the event of a disease outbreak.   you can contact the Customer Service Unit on (07) 3412 5318 for
  3. Information on registration provides statistics to help Council        information regarding kennel or hobby kennel licences.
     provide appropriate management strategies and facilities.

Registration period and fees

The general registration period for dogs is 1 July to 30 June. Council
currently offers a three-year registration period for desexed dogs and
dogs whose owner are on a pension.




                                                                                    www.logan.qld.gov.au
Managing
BARKING             in our community
                                                                                 RESPONSIBLE PET OWNERSHIP
OTHER INFORMATION AVAILABLE                                               WANDERING DOGS

Animal Net                                                                Roaming or wandering dogs have been responsible for numerous
                                                                          attacks, nuisances and traffic accidents. As a dog owner, it is your
For further information on caring for a dog and being a responsible       responsibility to ensure:
pet owner in Logan, go to Council’s website:
                                                                            •	   your dog is in a prescribed (appropriate) enclosure (see
www.logan.qld.gov.au/LCC/residents/animals                                       previous page)
                                                                            •	   your dog is held by a leash not longer than two metres, by a
There you will find information on topics including:                             handler who is physically able to control the dog, and is not
  •	 impounded dogs and cats                                                     holding more than two dogs at the one time
  •	 sale dogs and cats                                                     •	   your dog is tethered to a fixed object and under the continuous
  •	 lost and found animals                                                      supervision of the handler, who is physically able to control the
  •	 registering your interest in a particular breed of dog                      dog
  •	 Seniors for Senior program                                             •	   your dog is controlled or supervised by a person who is at least
  •	 off-leash dog parks.                                                        16 years of age.

You can also catch Council’s regular radio segment on FM101, where
we provide detailed information on caring for your pet and helpful tips
on how to be a responsible pet owner in Logan.

The program airs on FM101 every second Wednesday of each
month from 10:30am.

DOG ENCLOSURES

All people and animals are entitled to a safe living environment.
By providing an adequate enclosure, you will ensure that your dog
remains on your property and does not cause any potential threat or
risk to the community.

Logan City Council local laws are among the strictest in Queensland
and suitable enclosures must be provided to ensure your dog
cannot escape or wander from your yard. Simply tethering your dog
is not considered an acceptable means to prevent your dog from
wandering.

You must provide an escape-proof enclosure constructed of strong
and firm materials, and designed to reasonably prevent your dog
from escaping over, through or under the barrier.

The minimum height of the enclosure must be:
  •	 1 metre fence - for a dog weighing eight kilograms or less
  •	 1.8 metre fence - for a dog weighing more than eight kilograms.
Council enforces enclosure height requirements, and may impose
greater height criteria if a dog has proven to be able to escape the
enclosure.




                                                                                    www.logan.qld.gov.au
Managing
BARKING             in our community
                                                                                RESPONSIBLE PET OWNERSHIP
Microchipping and desexing
MICROCHIPPING                                                              can register for your FREE identification tag or locate an approved
                                                                           implanter to have your pet micro chipped.
Why microchip?                                                             - 724,693 pets registered
                                                                           - 84,982 pets reunited
Microchipping uses technology to identify pets through an effective
combination of a hidden microchip under their skin and an easily read      Phone: (03) 9329 2755
collar tag, also with its own unique number. These unique numbers          Fax: (03) 9326 5293
are permanently linked on the recovery database, giving your pet the       Email: info@petregister.com.au
best chance of a quick return home should it stray.                        Web: www.petregister.com.au

Benefits of microchipping                                                  Petsafe
                                                                           For general information, phone 02 9476 5631 in business hours.
Every year, thousands of pets go missing, causing their ‘families’         (9am - 5pm, Monday to Friday, eastern standard time)
considerable anguish and expense. Microchips are currently the             Fax: (02) 9987 0012
best form of identification for your pet, but only veterinarians, animal   Email: petsafe@digivet.com.au
shelters and animal pounds have access to the special microchip            Web: www.petsafe.com.au
readers. Protect your pet by registering both its microchip number
and the collar tag number with a recovery network database.                DESEXING

The best protection for a pet is reliable identification, and that means   Australia has one of the highest rates of pet ownership in the world.
a microchip because a microchip cannot be removed, changed                 Four out of five Australians have owned a pet at some time and
or defaced. A microchip means a lifetime of positive identification        almost two-thirds of Australian households currently own pets.
for your pet. Once a pet is microchipped, it is essential its owner’s      Despite these figures, hundreds of thousands of healthy cats and
current contact details are accurately recorded on a recovery              dogs are euthanased each year in pounds and shelters nationwide.
database. Recovery networks generally provide a national 24 hour,          Due to the ongoing problem of pet overpopulation, these healthy,
seven days a week service, year round.                                     loving animals are being killed because there are not enough homes
                                                                           available.
Your personal information is securely kept, and is only provided in
the strictest confidence to veterinarians, animal shelters and animal      There are many reasons why pet owners should desex their pets. As
pounds to help reunite you with you lost pet.                              well as helping to stop pet overpopulation, the following are some of
                                                                           the other benefits associated with desexing cats and dogs.
What is a microchip?
                                                                           Health
A microchip used in pet identification is about the size of a grain
of rice. It is electronically imprinted with a unique and unalterable      Desexing your pet will:
numeric/alphanumeric code, usually 10 to 15 digits long.                    •	 reduce the risk of cancer or other diseases of the reproductive
                                                                               organs, such as testicular cancer and prostate cancer/disorders
Pet identification service providers                                           in males, and cystic ovaries and ovarian tumours in females
                                                                            •	 reduce the risk of acute uterine infections and breast cancer
Australasian Animal Registry                                                   in females, and other diseases like mammary cancer, perianal
Phone: (02) 9704 1450, 24 hours a day                                          tumours and perianal hamias
Fax: (02) 9704 1006                                                         •	 prevent females from suffering the physical and nutritional
Email: help@aar.org.au                                                         exhaustion of continual breeding
Web: www.aar.org.au                                                         •	 give them the best chance of living longer and healthier lives.
Central Animal Records (Aust.) Pty Ltd                                     Behavioural
Phone: (03) 9706 3187
Fax: (03) 9706 3198                                                        Desexed pets are:
Email: info@car.com.au                                                      •	 less prone to wander, fight, and are less likely to get lost
Animal Recovery Service only: 1800 333 202                                     or injured
                                                                            •	 less likely to suffer from anti-social behaviours (they become
National Pet Register                                                          more affectionate and become better companions).
Australia’s largest pet identification service, operating 24 hours a
day, 7 days a week, 365 days a year. We help reunite thousands
of lost pets every year with their owners. Through our website, you




                                                                                    www.logan.qld.gov.au
Managing
BARKING             in our community
                                                                              RESPONSIBLE PET OWNERSHIP
Desexing:                                                               Combined Vets of Logan City Community Desexing and
 •	 reduces territorial behaviour such as spraying indoors              Microchip Clinic is now open
 •	 eliminates ‘heat’ cycles in female cats and their efforts to get
    outside in search for a mate                                        Discounted desexing and microchipping services are available to
 •	 eliminates male dogs’ urge to ‘mount’ people’s legs.                pension/concession card holders at the Combined Vets of
                                                                        Logan City Community Desexing and Microchip Clinic,
Cost                                                                    213 Queens Rd, Kingston.

Desexing:                                                               The clinic is open Monday to Friday, 9am - 4pm and
 •	 reduces the cost to the community of having to care for             Saturdays from 9am - 12 noon.
    unwanted puppies and kittens in pounds and shelters
 •	 prevents additional food or vet bills for the offspring             The clinic was jointly funded by the Queensland Government and
 •	 prevents the need to find homes for unwanted or unexpected          Logan City Council to manage unwanted cats and dogs.
    litters of puppies or kittens
 •	 reduces the likelihood of having to pay for expensive surgeries     Bookings can be made by phoning the clinic on
    resulting from car accidents or fights, which are less likely to    3209 3220.
    occur if your pet doesn’t roam around
 •	 eliminates the need to ‘dump’ puppies and kittens, which is
    unethical, illegal and inhumane
 •	 is more affordable to those in financial need, thanks to the help
    organisations such as the National Desexing Network                                                         COMBINED VETS OF
                                                                                                               DE                                    C
                                                                                                                    -SE LOGAN CITY COMMUNITY CLINI
                                                                                                                       XING A
Cats and dogs have the unique ability to reproduce several times                                                              ND MICROCHIP
a year. They can go into heat as early as five months of age,
sometimes earlier, and they can have litters several times a year!
That’s why there are so many homeless animals.                          Price list:

Did you know?                                                           De-sexing:
                                                                        Male dogs from $121.00
A female dog and her mate, and their subsequent offspring, could        Female dogs from $159.50
produce 67,000 puppies in six years, if none of the dogs are desexed.   Male cats from $66.00
                                                                        Female cats from $88.00
  •	   1 year: 16
  •	   2 years: 128
  •	   3 years: 512
  •	   4 years: 2,048
  •	   5 years: 12,288
  •	   6 years: 67,000




                                                                                www.logan.qld.gov.au
Managing
BARKING                     in our community
                                                                                                        RESPONSIBLE PET OWNERSHIP
Pet insurance comparison
                                                  PetSecure                                       RSPCA Pet Insurance                                        Vets Own
                                        (from policy revised 1 Oct 06)                        (from policy revised 1Oct 06)                        (from policy revised 1 Oct 06)
BENEFITS for                  70% or 80% of fees for accident/illness               70%-80% of fees for accident/illness                 70%-80% of fees for accident/illness
accident & illness            depending on level of cover taken                                                                          depending on level of cover taken
Limits per claim              $6,000 accident                                       $6,000 (accident only)                               $6,000 accident
                              $6,000 illness                                        $6,500 (accident & illness)                          $6,000 illness
                              Over all per year $12,000                             $8,635 (accident, illness & routine)                 Over all per year $12,000
                                                                                                                                         $100 good health reward
Sub limits per year           Medicines & drugs no sub limits                       Medicines & drugs $1100/yr                           Medicines & drugs $1100/yr
                              Hospitalisation no sub limits                         Hospitalisation up to $1300/yr                       Hospitalisation $1100/yr
                              X-Ray/Radiology no sub limits                         X-ray/radiology up to $1300/yr                       X-ray/radiology $1100/yr
                              Skin Conditions no sub limits                         Skin conditions $1100/yr                             Skin conditions $1600/yr
                              Cruciates $1200                                                                                            Cruciates $1500
                              Incurable conditions $2000 if life expectancy <12                                                          Incurable conditions no sub limit
                              mouths                                                                                                     Tick paralysis $100/yr
Exclusions                    Pre-existing conditions, behavioural problems,        Pre-existing conditions, behavioural problems,       Pre-existing conditions, behavioural problems,
(not exhaustive list)         dental treatment, alternative treatment,              dental treatment, alternative treatment,             dental, alternative treatment, acupuncture,
                              acupuncture, chiropractic, physiotherapy, regular     acupuncture, chiropractic, physiotherapy, regular    chiropractic, physiotherapy, entropion ectropion,
                              prescriptions, special dietary foods, paralysis       prescriptions, special dietary foods, kennel         kennel cough, diagnostics which do not result in
                              tick, routine & inconclusive, gingivitis, anal glad   cough, gingivitis, anal glad expression, paralysis   a diagnosis of an illness or condition, pandemic
                              expression, inconclusive diagnostics,                 tick, inconclusive diagnostics; out of hours         disease, breeding, regular prescriptions, dietary
                              entropion/ectropion, special dietary foods; out of    consultations only pay what normal hours consult     foods, gingivitis; out of hours consultations only
                              hours consultations only pay what normal hours        cost                                                 pay what normal hours consult cost
                              consult cost
Condition                     Only pay the condition for remainder of policy        Only pay the condition for remainder of policy       Only pay the condition for remainder of policy
covered for life              period, and no future periods                         period, and no future periods                        period, and no future periods.
Policy                        Claims must be lodged within 60 days of               Claims must be lodged within 60 days of              Claims must be lodged within 60 days of
limitations                   treatment. No further benefits once maximum           treatment . No further benefits once maximum         treatment. No further benefits once maximum
                              benefit reached. Pre-approval required for claims     benefit reached.                                     benefit reached.
                              over $500.
Pay vet direct                No. Client must pay vet before claiming               No. Client must pay vet before claiming              No. Client must pay vet before claiming
Excess                        $75 & $50 (pays only 70% or 80% of fees               Nil (pay only 70% or 80% of fees depending on        $50 (pays only 70% or 80% of fees
(per condition)               depending on level of cover taken                     level of cover taken                                 depending on level of cover taken
Age limit (first time         8 weeks - 9 years                                     8 weeks - 9 years                                    8 weeks - 9 years
on cover)
Cover for old pets            Join by 9th birthday, will cover to old age           Join by 9th birthday, will cover to old age          Join by 9th birthday, will cover to old age
Waiting period                30 days                                               30 days                                              30 days
Additional benefits           Boarding fees - $20.00 a day if insured               Boarding fees - $20.00 a day if insured              Boarding fees - $20.00 a day if insured,
depend on plan                hospitalised                                          hospitalised more than 5 days, max                   hospitalised more than 5 days, max $240.00/yr
selected                      more than 5 days, max $240.00/yr                      $240.00/yr
(read policy for details)
Premiums                      Accident only 80% rebate                              Accident only                                        Accident only
(monthly)                     80% rebate Excess Plus plan $19.90                    80% rebate $22.15 per month                          80% rebate $22.95 per month
                              80% rebate Low Excess plan $25.70                     70% rebate $19.99 per month                          70% rebate $20.71 per month
                              70% rebate Excess Plus plan $17.96                    Cat discount $1.00                                   Cat discount $1.00
                              70% rebate Low Excess plan $23.18                     Accident + illness                                   Accident + illness
                              Cat discount $1.00                                    80% rebate $34.50 per month                          80% rebate $39.30 per month
                              Accident + illness                                    70% rebate $31.10 per month                          70% rebate $35.42 per month
                              80% rebate Excess Plus plan $36.90                    Cat discount $3.25                                   Cat discount $3.25
                              80% rebate Low Excess plan $39.95                     Accident + illness +health/rewards                   Accident + illness + health/rewards
                              0% rebate Excess Plus plan $33.26                     80% rebate $45.70 per month                          80% rebate $46.70 per month
                              70% rebate Low Excess plan $36.01                     70% rebate $41.18 per month                          70% rebate $42.08 per month
                              Cat discount $3.25                                    Cat discount $3.25                                   Cat discount $3.25
                              Special breed loading $8.20                           Select breeds per month extra $5.00                  Select Breeds per month extra $5.00
                              Once-off joining fee per pet $16.50                   Once-off joining fee per pet $15.00
Multi pet discount            10%                                                   10%                                                  10%
Underwriter                   Hollard Insurance                                     Hollard Insurance                                    Hollard Insurance
Rating                        not known                                             not known                                            not known


Please note: Businesses and products appearing in this and other business listings contained in the Managing Barking Information
Kit are not endorsed by Council but merely provided as options for dog owners and residents.




                                                                                                            www.logan.qld.gov.au
Managing
BARKING                     in our community
                                                                                                         RESPONSIBLE PET OWNERSHIP
                                                  PET PLAN                                             AFS-PetMed                                        Merial Perfect Partners
                                        (from policy revised 1 Dec 06)                         (from policy revised 1 Oct 06)                        (from policy revised 1 Aug 04)
BENEFITS for                  100% under all plans                                   70% or 80% depending on level of cover taken          80% of fees for accident/illness
accident & illness            75% if Pet % Share Option taken
Limits per claim              Budget Dog & Cat $8,000                                $6,000 accident                                       $4,000 accident
                              Cat Plan $8,000                                        $4,500 illness                                        $3,000 illness
                              Standard Dog $12,000                                   Over all per year $10,500                             Over all per year $7,600
                              Supreme Cat $10,000                                    Preventative & Routine Option B: $135                 $500 tick paralysis/flea allergy/ dermatitis,
                              Supreme Dog $15,000                                    $50 towards one of the following: desexing,           heartworm disease, round & hookworm
                              (Total for accident or illness in any one              microchipping, heartworm control, teeth               infestation (subject to correct utilisation of
                              yr or any one claim, whichever comes first)            cleaning, dew claw removal, Council registration,     Frontline &/or Heart guard)
                                                                                     prescription diet, alternative Therapies. + $30 for   Frontline & Heart guard - $50 each if purchased
                                                                                     vaccs, $10 for heartworm or FeLv/Fiv Test. $45        from a vet
                                                                                     for flea/tick/worm control
Sub limits per year           No sub limits                                          Medicines & drugs: $1100/yr                           Medicines & drugs $1000/yr
                                                                                     Hospitalisation: $1100/yr                             Hospitalisation $1000/yr
                                                                                     X-ray/radiology: $1100/yr                             X-ray/radiology $1000/yr
                                                                                     Skin conditions: $1100/yr                             Skin conditions $1500/yr
                                                                                     Cruciates: no sub limit, Incurable conditions: no
                                                                                     sub limit, Non emergency conditions: no sub limit
Exclusions                    Pre-existing conditions                                Pre-existing conditions, behavioural problems,        Pre-existing conditions, congenital/hereditary
(not exhaustive list)         Routine care                                           dental treatment, alternative treatment               defects, behavioural problems, dental treatment,
                              Elective & preventative                                (homeopathic, chiropractic, acupuncture),             gingivitis, alternative treatment, cruciate, patellas,
                              Pandemic diseases                                      special dietary foods, paralysis tick, routine        ligament surgery, anal gland expression, hip &
                                                                                     & elective & cosmetic, ambulance fees,                elbow dysplasia & related conditions, entropion,
                                                                                     inconclusive diagnostics, entdo/ecto parasites,       ectropion, kennel cough, breed specific exclusions,
                                                                                     canine hepatitis, parainfluenza, parvovirus,          special dietary foods, routine & diagnostics,
                                                                                     kennel cough, viral rhinotracheitis, calicivirus,     pandemic diseases. Unless treated with Frontline
                                                                                     panleukaenia, chlamydia, leukaemia, pandemic          products, conditions relating to endo & ecto
                                                                                     diseases                                              parasites, including paralysis tick., canine
                                                                                                                                           hepatitis, parainfluenza, parvovirus, kennel cough,
                                                                                                                                           viral rhinotracheitis, calicivirus, panleukaenia,
                                                                                                                                           chlamydia, leukaemia, pandemic diseases, arthritis
Condition                     Claims will be paid for same condition for             Only pay the condition for remainder of policy        Only pay the condition for remainder of policy
covered for life              rest of pet’s life                                     period, and no future periods                         period, and no future periods
Policy                        Claims must be lodged within 12 months of              Claims must be lodged within 60 days of               Claims must be lodged within 60 days of
limitations                   treatment. No further benefits once maximum            treatment. No further benefits once maximum           treatment. No further benefits once maximum
                              benefit reached, policy re-instated for same           benefit reached.                                      benefit reached.
                              condition in the following year.
Pay vet direct                Yes, if mutually arranged by client with vet           No. Client must pay vet before claiming               No. Client must pay vet before claiming
Excess                        $100 (pays 100% of vet fee less excess if Pet %        $50.00 (pays only 70% or 80% of fees                  $25.00 (pays only 80% of fees)
(per condition)               Share Option taken excess + 25% of vet fee)            depending on level of cover taken)
Age limit (first time         8 weeks - 8 years                                      8 weeks - 9 years                                     Available to puppies/kittens 6-24 weeks who
on cover)                                                                                                                                  joined the 6-week accident cover. Pets over
                                                                                                                                           24 wks - only if they already have another pet
                                                                                                                                           insured with Merial
Cover for old pets            If insured before 7th birthday*, will continue         Join by 9th birthday, will cover to old age           No
                              for rest of pets life. (*5th birthday select breeds)
Waiting period                21 days (illness only)                                 30 days                                               30 days
Additional benefits           Additional benefits depend on plan taken               Boarding fees - $20.00 a day if insured               Boarding fees - $20.00 a day if insured
depend on plan                Death from illness/accident up to $2000                hospitalised more than 5 days, max                    hospitalised;
selected                      Boarding kennel fees up to $2000*                      $240/yr.                                              more than 5 days, max $240.00/yr
(read policy for details)     Advertising & reward up to $2000
                              Lost/strayed/stolen up to $2000
                              Holiday cancellation up to $2000
                              *(If owner is hospitalised for 4 or more days)
Premiums                      100% rebate Budget Dog $28.50                          Accident only                                         Accident & illness
(monthly)                     75% rebate Budget Dog % Share $22.37                   80% rebate $19.50                                     80% rebate $35.00
                              100% rebate Standard Dog $31.80                        70% rebate $17.60                                     * Pet MUST reside at the address stated on the
                              75% rebate Standard Dog % Share $24.35                 Cat discount $1.00                                    policy and be under the insured care.
                              100% rebate Supreme Dog $36.20                         Accident + illness                                    * Unless agreed by Insurer no cover for Pets
                              75% rebate Supreme Dog % Share $24.35                  80% rebate $37.70                                     imported from outside of Aust.
                              100% rebate Budget Cat $15.80                          70% rebate $33.98                                     * Pet must be micro chipped or have permanent
                              75% rebate Budget Cat % Share $12.35                   Cat discount $3.25                                    ID where required by law prior to receiving
                              100% rebate Cat Plan $16.50                            Accident + iIlness + health/rewards                   treatment that results in a claim.
                              75% rebate Cat Plan % Share $12.87                     80% rebate $47.15
                              100% rebate Supreme Cat $20.50                         70% rebate $42.49
                              75% rebate Supreme Cat % Share $15.87                  Cat discount $3.25
                              All the above plans are accident & illness
Multi pet discount            10% for 3 or more pets                                 10%                                                   Yes, $2.50 for each additional pet
Underwriter                   Australian Unity General Insurance                     Hollard insurance                                     Hollard Insurance
Rating                        Standard & Poors BBB                                   not known                                             not known




                                                                                                             www.logan.qld.gov.au
Dear neighbour,                                                                      DOG OWNER


My name is
and I live at


Is my dog’s barking a problem?

I have been informed by Logan City Council that my dog may have an excessive barking
problem and I would appreciate your help to try to manage it. I’d like to remain friends with
all my neighbours, and I also love my dog.

If my dog is causing you concern, please fill out the reverse side of this card and pop it in
my letterbox. I will take your feedback seriously and try to limit my dog’s barking as I too
want a peaceful neighbourhood.


Dear neighbour,                                                                      DOG OWNER


My name is
and I live at


Is my dog’s barking a problem?

I have been informed by Logan City Council that my dog may have an excessive barking
problem and I would appreciate your help to try to manage it. I’d like to remain friends with
all my neighbours, and I also love my dog.

If my dog is causing you concern, please fill out the reverse side of this card and pop it in
my letterbox. I will take your feedback seriously and try to limit my dog’s barking as I too
want a peaceful neighbourhood.


Dear neighbour,                                                                      DOG OWNER


My name is
and I live at


Is my dog’s barking a problem?

I have been informed by Logan City Council that my dog may have an excessive barking
problem and I would appreciate your help to try to manage it. I’d like to remain friends with
all my neighbours, and I also love my dog.

If my dog is causing you concern, please fill out the reverse side of this card and pop it in
my letterbox. I will take your feedback seriously and try to limit my dog’s barking as I too
want a peaceful neighbourhood.
Dear neighbour,                                                          NEIGHBOUR


My name is
and I live at


Your dog is causing me concern    / Your dog is not causing me concern

Your dog is causing me concern in the following manner:



I am happy for you to contact me: yes   / no

My details


Dear neighbour,                                                          NEIGHBOUR


My name is
and I live at


Your dog is causing me concern    / Your dog is not causing me concern

Your dog is causing me concern in the following manner:



I am happy for you to contact me: yes   / no

My details


Dear neighbour,                                                          NEIGHBOUR


My name is
and I live at


Your dog is causing me concern    / Your dog is not causing me concern

Your dog is causing me concern in the following manner:



I am happy for you to contact me: yes   / no

My details
Managing
BARKING             in our community
                                                                                                     DISPUTE RESOLUTION
Dispute resolution
We feel the most effective and successful way of managing a nuisance        Option two - Use the ‘Dear neighbour’ cards to remain
barking dog is for the person affected by the problem (the complainant)     anonymous
to communicate their concerns directly with the dog owner.
                                                                            Included in this information kit are several ‘Dear neighbour’
There is a chance the dog owner may not even be aware their dog             communication cards, designed to help you and your neighbours
is excessively barking and causing a problem for neighbours. Many           communicate anonymously, to prevent any possible escalation of
dogs will bark when their owners are not at home, and this may be           the problem into a neighbourhood dispute. DO NOT leave it too
due to separation anxiety. Alternatively, the dog may be providing a        long to try to convey your concerns as this can lead to a build up of
Neighbourhood Watch service by alerting you and your neighbours of          frustrations and defensive attitudes from both sides.
the presence of an intruder.
                                                                            Option three - Seek help through a formal mediation process
You should carefully consider all issues and possibilities before
deciding on an appropriate course of action. However, once you              If you would prefer a formal mediation process to resolve the issue
have decided the barking is excessive and disturbing your way of life,      amicably, please contact the Dispute Resolution Centre, which
please consider the following options to manage the situation.              can provide a free mediation service to work through the problem.
                                                                            The Dispute Resolution Centre is run by the Department of Justice
Option one - Try talking it out with your neighbour                         and will conduct the mediation at a time convenient to both parties.
                                                                            For further information on this option, please refer to the attached
Talk to your neighbour. As mentioned above, the dog owner may not           brochure.
be aware there is a problem, or the times the dog excessively barks.
It is difficult for them to take preventative action if they do not know    Remember, the first step to resolving excessive nuisance
the problem exists.                                                         barking problem, is to discuss the matter with the people from
                                                                            your neighbourhood who are affected and to take decisive
Once they are aware of the problem, they can then set about trying          action to best manage it!
to manage it. It is your neighbourly duty to give them a chance to
deal with the problem first, just as it is the dog owner’s duty to ensure
other residents are not subjected to unacceptable noise from their
dog or dogs.




                                                                                    www.logan.qld.gov.au
Managing
BARKING             in our community
                                                                                                               MANAGING BARKING
Dog toys
To help prevent boredom and/or separation anxiety in dogs                      Toy             Description and price range
Introduction                                                                   Buster Food     Buster Food Cubes keep your dog busy while you are
                                                                               Cubes           not around. This plastic exercise cube has an adjustable
                                                                                               opening which can be filled with treats. Small amounts of
Separation anxiety is a behavioural problem that occurs in dogs                                the treats are released as the cube is turned; keeping your
that become highly attached to their owner, another dog or other                               dog alert and active while you are away. Buster Cubes are
family member, and become extremely distressed in their absence.                               very tough and ideal for any dog. They range in size. Price:
This condition can arise if your dog is left alone for long periods                            $39.20 - $54.35
of time, coupled with boredom. Subsequently, this may lead to                  Kong Toys       Kong Toys are made with non-toxic red natural rubber, which
excessive nuisance barking. Distracting a dog from a loved ones                                is puncture resistant, super bouncy and chewer friendly.
absence may reduce the level of barking. This is often achieved by                             Chewing on the soft natural rubber cleans the teeth and
using food or toys.                                                                            massages the gums and you can put treats inside the Kong for
                                                                                               extra stimulation. They range in size. Price: $14.45 - $41.35.
A few tips                                                                     Kong Biscuit    The Kong Biscuit Ball is designed to dispense biscuits and
                                                                               Ball            other treats to keep dogs busy and entertained and deter
Toys                                                                                           nuisance behaviour while you are away from home. The ball
For the best results, try interactive toys that hide food, such as Kong                        ranges in size. Price: $28.45 - $41.45.
(a plastic toy) or ones that are designed to require manipulation and          Stuff-A-Ball    Fill the Stuff-A-Ball with treats or doggie toothpaste and
work to obtain the food reward. Leave toys, rope chews, rawhides                               watch the fun begin. Keeps dogs happily busy. Patented
and even bones for a dog to play with and use up time while alone.                             dental ridges effectively clean teeth and massage gums.
Leaving an article of clothing with the scent of the missed loved one                          Doggie toothpaste can be used. The ball ranges in size.
on it also works well, especially for puppies.                                                 Price: $24.85 - $43.80.
                                                                               Home Alone      Home Alone Hanging Treat Ball – a great toy for dogs who
Food                                                                           Hanging         like playing tug-a-war, rip it & tear. You can place a small food
You can also try feeding your dog during the day when you are NOT              Treat Ball      treat in the ball and when the dog tears at the toy, the food will
                                                                                               fall out. The ball ranges in size. Price from $64.00 - $121.00
at home- as this activity alone can keep your dog busily distracted for
hours while it ‘hunts’ for the food you have hidden, fulfilling its natural    GoDogGo™        GoDogGo™ is a remote-controlled tennis ball launcher
‘hunting’ instinct.                                                                            designed specifically to play fetch with your dog. Your dog
                                                                                               can entertain himself. In automatic mode, GoDogGo will
                                                                                               launch tennis balls every 7 or 15 seconds for your dog to
Exercise
                                                                                               fetch. Price: around $299.00
You need to help your pet burn up energy with back yard exercise,
agility training and loads of fun activities. This stimulation of your dog     Kong Time       Kong Time for dogs - Kong Delivery System. Put dog food or
                                                                                               treats inside a Kong toy and your dog will happily chew at it,
will provide them with a hobby and make your time apart much more
                                                                                               trying to get out every last bit of food. It ranges in size. Price:
interesting. A dog that is working for treats is not barking and a dog                         $99.00 - $199.00.
that is eating is not very stressed!
                                                                              SOME HOME-MADE IDEAS
Suggestions
                                                                               1. Freeze a handful of hamburger or pet mince in a deep freeze.
                                                                                  On a warm sunny day, give this to your dog just before you go
The following are suggestions of toys and food for your dog. This is
                                                                                  out. It will provide amusement for the dog for hours while he/she
not an exhaustive list, but more of a guide to point you in the right
                                                                                  chews at it, slowly defrosting the meat as he/she goes. This also
direction. These toys/items need not be expensive. You can even
                                                                                  provides liquid for the dog on a hot day.
make them yourself, or buy specific toys designed to entertain your
dog. Be mindful to alternate your dog’s toys as they are just like kids:
                                                                                2. Take a raw chicken wing or neck and freeze it in a cup full of
they will get bored with the same toys and ignore them. However, if
                                                                                     vegemite or chicken broth. Give this to your dog as you go out.
you take them away for a while, when you do bring them back out
into the backyard, your dog will play with them again vigorously.
                                                                                3. Take an empty but relatively new plastic coke/soft drink bottle
Please remember, if you have any concerns in relation to any of the
                                                                                     and fill it with chewy Good-O type treats. Your dog will roll this
suggestions provided, or your dog has a severe case of separation
                                                                                     around the back yard and spend hours chewing the top off to
anxiety, please consult your local vet.
                                                                                     get at the tasty treats inside.
Please note: Businesses and products appearing in this
                                                                                4. Place small handfuls of dry dog kibble in out of the way places
Managing Barking Information Kit are not endorsed by Council
                                                                                     in the backyard. Your dog will enjoy this treasure hunt and it will
but merely provided as options for dog owners and residents.
                                                                                     keep him/her amused for quite some time.
Additionally, should your dog have any health concerns you
should seek advice and discuss these options with your vet.
                                                                                5. Make your dog a sand-pit and put lots of toys in it – your dog will
                                                                                     play happily for hours!




                                                                                        www.logan.qld.gov.au
Managing
BARKING              in our community
                                                                                                         MANAGING BARKING
Managing barking information sheet
Is your dog barking excessively?                                              •	   Give your dog a balanced and varied diet, as well as plenty of
                                                                                   fresh water.
The first step in managing barking in our community is to find out the        •	   Provide noise insulation for the kennel, and toys to keep them
reason WHY your dog is barking in the first place. Then, and only                  occupied.
then, can we suggest strategies to assist you to manage your dog’s            •	   Leave food treats and interesting toys for your dog to play with
excessive nuisance barking.                                                        when you leave the house for the day (also consider leaving a
                                                                                   radio or television on so the dog can hear it).
Talk it out with your neighbour first!                                        •	   Never leave your dog unattended when you go on holidays.
                                                                                   Place your dog in a boarding kennel where professionals can
You may want to get your neighbours to help you document the                       properly care for your dog’s needs.
barking for a few days, given that your dog may be barking when you           •	   Use a bark control collar as a means of training your dog.
are away. Explain to your neighbours that you are trying to resolve
the problem and ask that they provide you with some help and give           Do not shout at your dog to stop barking as this may encourage
you some time to do so. If you are concerned about confronting              your dog to bark more. Shouting may appear to stop the barking
your neighbours you may wish to use the communication cards in              temporarily, however, your dog may learn that when they bark, you’re
this kit. The cards enable your neighbours to give you feedback             giving them the attention they want!
anonymously.
                                                                            Remember to talk to your local Council if the problem persists…
Secondly                                                                    Help is available!

Investigate and record when your dog barks (what time of day),
where it does the barking (e.g. inside or outside), what it barks at
(passers-by or animals?) and who is around at the time it barks
(e.g. children, postman, etc). With this information we will have
a better understanding as to what is motivating your dog to bark
excessively and how we may train your dog to reduce its barking to
an acceptable level.

Finally

Here are some strategies to help you manage your dogs excessive
barking:

  •	   Restrict the dog’s vision through fencing or gates (line of sight)
       between your dog and children, the postman, pedestrians, or
       other animals who may provoke barking.
  •	   Confine your dog to the back yard, away from ‘passing’ traffic.
  •	   Consider training or retraining. Talk to a reputable trainer, or a
       local dog obedience club to discourage bad habits and build
       social skills.
  •	   Keep your dog inside of a night (the garage, laundry or confined
       kennel).
  •	   Exercise your dog (dogs are less likely to bark through boredom
       if they have worked off excess energy) and spend plenty of time
       with your dog.
  •	   Take your dog to the vet for a thorough health check to rule
       out a possible health issue (maybe de-sexing would be a good
       option?).




                                                                                      www.logan.qld.gov.au
Managing
BARKING           in our community                                                               HOW THE COUNCIL
                                                                                           MIGHT BE ABLE TO ASSIST
Barking dog customer requests
                                                 Customer Service Officer receives complaint

                                          Are there previous complaints within the past six months?

                            YES                                                                                     NO

Have signed barking logs been received?                               Contact the complainant         Contact keeper of the dog
                                                                      to advise that Council          - phone/visit
                   YES              NO                                requires signed barking
                                                                      logs as evidence, prior         Contact complainant and advise
                                                                      to a full investigation         them that keeper of the dog has
Conduct neighbourhood survey - approx. 10 homes                       being conducted.                been contacted
bordering or across from subject property

                                                                                                      Issue voluntary compliance
Have additional complaints been identified?                                                           notice to the owner / keeper of
                                                                                                      the dog/s (1st complaint only)
                   YES              NO
                                                                                                      Update Pathway (internal
Provide dog owner / keeper with ‘Managing barking in                                                  Council system):
our community’ information kit and offer 14-day trial of a                                              •	 Note action taken
barking prevention collar                                                                               •	 “Actioned” the customer
                                                                                                            request
Allow for 14-day trial to expire                                                                      (first complaint only)


Is dog still excessively barking?                                                                     Inform customer of outcome
                                                                                                        •	 Send customer
                                                                                                           acknowledgement or result
                   YES              NO                                                                     of investigation letter

Complainant to complete second series of barking logs                                                 No further action

Issue 7-day compliance notice to owner / keeper

Allow 7 days to comply with formal notice

At expiry of notice, conduct monitoring

Is dog still excessively barking?

                   YES              NO

Issue penalty infringement notice (PIN)

Is dog still excessively barking?

                   YES              NO

Proceed with court action to seize the offending dog from
the property (this process may take up to 28 days)




                                                                                www.logan.qld.gov.au
Managing
BARKING             in our community
                                                                              BARK CONTROL COLLARS (e-collars)
DogMaster - bark control FAQs
1.   What are the different types of bark control products                          of the correction. In this case the collar is switched on and
     available?                                                                     placed on the dog; the dog barks and is corrected. Most dogs
     We have a variety of bark control products available to suit                   then conclude that the new collar means no barking. Other
     all types of breeds. Please see the enclosed bark control                      people prefer that their dog not associate the collar with the
     flyer and ‘Ready Reckoner’. There are sonic and ultrasonic                     sensation received by placing the collar on the dog but leaving
     collars, citronella collars, static correction collars, and collarless         it switched off. This must be done for several days. The dog
     devices. Remote training systems can also be used to help curb                 then considers the new collar of no importance, and then only
     nuisance barking in certain situations.                                        after 5 to 7 days of occasional wearing of the collar should it be
                                                                                    switched on. The dog will not necessarily assume that the collar
2.   How effective are static correction collars?                                   is to blame for the correction. In both cases the dog will develop
     When used according to our instructions and/or that of the                     a tendency to not to bark in time, leading to a quieter dog while
     manufacturer, static correction collars (e-collars) are 98%                    not wearing the collar.
     effective. In fact, anecdotal evidence from industry professionals
     suggests dogs learn quicker and achieve longer term learning              8.   How long will a static correction collar take to stop my dog
     when using bark control products. The benefits of e-collars                    barking?
     (electronic training devices) versus stand-alone traditional                   Some dogs learn to stop barking immediately while others
     training methods include greater consistency, speed and timing                 can take a few days. It does, however, depend on the dog’s
     of correction (no time delay), and cost effectiveness. In addition,            temperament, whether it is desexed or not, its age and breed
     little time is required from the owner. Sonic/ultrasonic bark                  etc. Like humans, every dog is different and some may take
     collars and citronella bark collars are also effective but to a                longer than others to change their behavior. Eventually the dog
     much lesser degree.                                                            can wear the collar inactivated once it learns that nuisance
                                                                                    barking is unacceptable, and you can re-introduce it every few
3.   How does a static correction collar actually stop my dog                       weeks or so, just to reinforce the training once in a while, or only
     from barking?                                                                  when you leave the house, just to make sure.
     When the dog barks, a mild static correction is delivered
     through the e-collar’s contact probes (similar sensation to a             9.   Will using a static correction collar stop dog barking
     TENS machine or abdominal exerciser except nowhere near                        altogether?
     as strong), designed to simply get the dog’s attention. The dog                Usually, yes, that is the case. However, if the dog is strongly
     learns very quickly through association that their barking triggers            motivated to bark, it will – particularly if the dog is protective
     the unfamiliar sensation and, in order to avoid the sensation,                 barking. Our products are not designed to stop protective
     they need to reduce their barking.                                             barking, only nuisance barking. Our collars are also fitted
                                                                                    with a safety device so that they will shut-down after about 15
4.   Do static correction collars cause harm to the dog?                            consecutive barks, so if your dog is protective barking to protect
     When used in conjunction with the instructions, e-collars do                   you or your property, it won’t be put under any duress and you
     not harm your pet. An independent study on e-collars was                       too, will be protected!
     conducted at a leading veterinary university in the USA. The
     study found the use of an e-collar to curb barking was no more            10.       Are bark collars legal in my state?
     cruel than taking your dog to your vet for a check-up.                         The law in Australia relating to the use of static pulse or
                                                                                    electronic collars varies from state to state; all other types of
5.   Can you use bark collars on puppies?                                           bark collars are legal in all states. The success rate for these
     Generally, we do not recommend bark collars for puppies under                  training devices is extremely high; however, you must be
     the age of 6 months. Contact us on Freecall 1800 300 364 for                   aware of the regulations as they relate to your state and where
     further advice.                                                                applicable, obtain permission to use these devices. Contact us
                                                                                    on Freecall 1800 300 364 to find out more.
6.   Will my dog have to wear a bark collar all the time?
     No, definitely not. We ask that you DO NOT leave the collar on
     your dog for more than 8 to 10 hours per day. Pressure necrosis
     (pressure sores) may occur if you leave the collar on the dog
     indefinitely. Contact us on Freecall 1800 300 364 if you have            INFORMATION PROVIDED BY and EXCLUSIVE TO DOGMASTER
     any issues.                                                              TRAINERS RANGE OF PRODUCTS and SERVICES

7.   If my dog isn’t wearing a bark collar 24/7 then won’t they
     bark when the collar is off them?
     This really depends on how the collar is introduced to the dog.
     Some owners want the dog to know that the collar is the source




                                                                                       www.logan.qld.gov.au
Managing
BARKING             in our community
                                                                            BARK CONTROL COLLARS (e-collars)
DogMaster Trainers – bark control collar instruction/training card
Please consider the following points when using either the SBC-6              4. The SBC-6 collar will automatically set to the desired ‘correction’
or YS 200/500 bark collar from DogMaster Trainers. Once all other                level. The YS 200/500 will have to be manually set by you on
training methods have been exhausted, then try our GUARANTEED                    the desired level. Refer to training guidelines to determine the
Solution.                                                                        right level for your dog.
                                                                              5. Training guidelines are located in the instruction manual.
Breed of dog
                                                                            If you experience any difficulties with the bark control collar:
  1. Know the breed of dog to determine the correct product.
     Generally, the SBC-6 is for small to medium-size dogs and the            1. Check the collar’s adjustment is correct; ensure the collar is
     YS200/500 for large stubborn and/or working dogs.                           sitting firmly around your dog’s neck.
  2. Know your dog’s age (must be over 6 months old to use a bark             2. Ensure contact probes are touching the dog’s voice box. Trim
     control collar).                                                            hair if necessary.
  3. Know your dog’s temperament and ensure your dog is in good               3. Replace battery if you have the SBC-6, recharge the battery if
     general health. A dog that displays certain anxieties may not be            you have the YS200/500 model.
     a good candidate for a bark control collar. If uncertain, speak to       4. Ensure that you have the right level of ‘correction’ for the collar;
     your vet or contact us on Freecall 1800 300 364.                            manually increase the level of correction if necessary, as your
                                                                                 dog may be unable to feel the correction if set too low.
How the bark control collar works                                             5. Test for correction, outlined above in ‘how to fit the bark control
                                                                                 collar on your dog’.
  1. Bark control collars will not harm your dog.                             6. Read the included instruction manual for the collar that you have
  2. REMOVE all other collars – remember to affix your dog’s REGO                chosen, and note it has a 3 year warranty.
     TAG to your new collar.                                                  7. Call DogMaster Trainers on FREE CALL 1800 300 364, 7 days,
  3. The collar emits a mild static/pulse correction when your dog               to discuss further. We are happy to assist you!
     barks (similar to what you may feel when you get a ‘shock’ from
     your car door on a windy day).                                         Responsible pet ownership with bark control collars
  4. As your dog will be immediately ‘corrected’ by the collar when it
     barks, it will quickly learn that there is a direct consequence to       1. DO NOT leave your bark control collar on your dog for more
     its nuisance barking and will cease doing it.                               than 8-10 hours per day.
  5. The collar simply gets your dog’s attention more effectively and         2. Pressure necrosis may occur if you leave the collar on the dog
     consistently, so the nuisance barking will cease as your dog                indefinitely.
     learns that there is a direct association between the mild static        3. Initially, give your dog a treat and compliment him or her when
     correction pulse and its barking.                                           you place the collar on and take it off.
  6. Our collars are fitted with a safety device so that they will            4. Remember our 7 day a week and after hours helpline if you
     shut down after about 15 consecutive barks, so if your dog is               have any issues
     protective barking, it won’t be put under any distress.
  7. When used as instructed, our collars are 98% effective.                Information provided by, and exclusive to, DogMaster Trainer’s
                                                                            range of products and services.
How to fit the bark control collar on your dog

  1. Fit the training collar firmly against your dog’s voice-box while
     your dog is standing, not sitting.
  2. Ensure the silver contact probes are touching the dog’s skin. If
     necessary, trim your dog’s hair, particularly if it is long, so that
     your dog will actually feel the correction when it is emitted from
     the collar.
  3. Ensure that the unit is working properly before fitting to your dog.
     To check that the SBC-6 is working fine and the battery has been
     installed correctly, run the sensor probe over a rough surface
     and listen for the tone. For the YS 200/500, run a pencil along
     the corrugated surface provided on the collar and look for a light
     to illuminate. Then your collar is ready to be fitted to your dog.




                                                                                    www.logan.qld.gov.au
Managing
BARKING            in our community
                                                                          BARK CONTROL COLLARS (e-collars)
Ready reckoner

 DogMaster bark control collar      Type of dog / breed best suited to product
 Small dogs                                                 Freecall 1800 300 364
 SBC6                                                         chihuahua, Shih tzu                              Low to medium output collar
 small collar                            Bichon frise, fox terrier*, papillion, Pekingese, Pomeranian,
 Small to medium dogs                                               toy poodle
                                        basenji, basset, corgi, dachshund, King Charles spaniel, pug,
 SBC6                                                                                                          Low to medium output collar
                                                              Shiba inu, whippet
 large collar                            border collie, boxer, German short hair pointer, greyhound,
 Medium to large dogs                  Jack Russell*, kelpie, labrador, retriever, spaniels, terriers* (all)
                                    Australian shepherd, beagle, bearded collie, Chow Chow, Dalmatian,
                                      huntaway, Irish setter, Japanese akita, Keeshond, labradoodle,
 YS300                                                                                                 Medium to high output collar
                                      Rhodesian ridgeback, rough collie, Samoyed, Shar Pei, Sheltie
                                       sheepdog, Shetland Sheepdog, standard poodle, Weimaraner

                                            Doberman, Old English Sheepdog, Red & Blue Heeler
 Large dogs
                                    Afghan, Alaskan malamute, American bulldog, Belgian shepherd, bull
                                         Arab, catahoula, Dogue de Bordeaux, German shepherd,
 YS500                                                                                                 Highest output collar
                                        Great Dane, husky, maremma, mastiffs (all), Newfoundland,
                                               Rottweiler, staghound, St Bernard, wolfhound
                                      Citronella and sonic/ultrasonic bark control collars and devices are
                                                        also available - 1800 300 364.


*TERRIERS                                                                  DOG SIZE

Terriers come in all shapes and sizes, and tend to be stubborn. Jack       The size of individual dogs within some breeds varies greatly. This
Russell’s are popular terriers and deserve a special mention, as           will influence how you choose the correct bark control collar for your
stubborn barkers often need higher correction levels.                      dog. If your dog is large for its breed, choose an appropriate collar
                                                                           to suit. If you are unsure, please call DogMaster Trainers on Freecall
SHORT OR LONG HAIR DOGS                                                    1800 300 364.

Long hair insulates correction and sometimes means a higher level          TEMPERAMENT
of correction is required. Trim back hair around voice box area if
required. The YS200 bark control collar comes with long contact            Individual stubborn dogs may need a collar capable of providing a
probes for longer haired dogs.                                             higher level of correction. Territorial or aggressive dogs may bark
                                                                           more in response to local conditions.

                                                                           Information provided by and is exclusive to DogMaster Trainers
                                                                           range of products and services.




                                                                                    www.logan.qld.gov.au
Managing
BARKING             in our community
                                                                                                  BUSINESS DIRECTORY
Business directory
Dog behaviourists / obedience                                           Veterinary surgeries

 •	   All Dogs Security            •	   Logan All Breeds Dog             •	   Argonaut Veterinary Surgery     •	   Mooney Street Veterinary
      271 Gilmore Road Berrinba         Obedience                             250 Kingston Road                    Surgery
      www.alldogssecurity.com           Jocelyn King                          Slacks Creek                         Mooney Street
      info@alldogssecurity.com          RJJL@quicknet.com.au                  3208 8838                            Woodridge
      3808 2677                         3290 2718                                                                  3290 4888
                                        0417 803 419                     •	   Daisy Hill Veterinary Clinic
 •	   Bark Busters                                                            5 Allamanda Drive               •	   Rochedale Veterinary
      Barking reduction collars    •	   Scott Donald                          Daisy Hill                           Surgery
      1800 067 410                      Professional Dog Training             3808 1085                            475 Underwood Road
                                        (Brisbane)                                                                 Rochedale South
 •	   Dog Master Trainers               www.dogs4sale.biz                •	   Logan West Veterinary Surgery        rochedalevet@bigpond.com
      Barking reduction collars         5546 6306                             16 Central Court                     3841 4969
      1800 300 364                      0412 755 805                          Browns Plains
                                                                              3800 2178
 •	   K9 Collars
      Barking reduction collars
      1300 130 910

Boarding catteries / kennels                                            Pet shops

 •	   Animal World Pet Motel       •	   Greenbank Boarding               •	   K & B Petshop                   •	   Pets International PTY
      337 California Creek Road         Kennels                               309 Kingston Road                    LTD
      Cornubia                          694 Middle Road                       Kingston                             130 Kingston Road
      3287 6606                         Greenbank                             3808 9869                            Underwood
                                        3200 0498                                                                  3290 2902
 •	   Cats Country Club                                                  •	   Pet Perfection
      12 Nottingham Court Browns   •	   Pinelands Pet Motel                   34/55 Chambers Flat Road
      Plains                            189 Compton Road                      Marsden
      3809 3661                         Underwood                             Cjl223@hotmail.com
      0412 944 306                      3808 1146                             3200 8069

 •	   Champagne Park               •	   Redgum Kennels & Cattery         •	   Pets Galore
      176 Granger Road Park             79 Rosia Road Park Ridge              Grand Plaza Drive
      Ridge                             www.redgumkennels.com                 Browns Plains
      3802 0666                         redgumkennels@optusnet.com.au         3806 8566
                                        3297 0579

Animal hospitals                                                        Clipping & grooming

 •	   Albert Animal Hospital       •	   Park Ridge Animal Hospital       •	   Paws & Whiskers                 •	   Suzette’s Grooming
      3331 Pacific Highway              3626 Mt Lindesay Highway              98 Gilmore Road                      1/37 Barklya Place
      Springwood                        Park Ridge                            Berrinba                             Marsden
      3208 9233                         3800 1378                             3208 5222                            swood@overflow.net.au
                                                                                                                   3805 5110
 •	   Middle Road Veterinary
      Hospital                                                            Please note: Businesses and products appearing in this
      414 Middle Road Greenbank                                           and other business listings contained in the Managing
      3802 1155                                                           Barking Information Kit are not endorsed by Council but
                                                                          merely provided as options for dog owners and residents.
                                                                          Additionally, should your dog have any health concerns
                                                                          you should seek advice and discuss your options with
                                                                          your dog’s Veterinarian.




                                                                                 www.logan.qld.gov.au
Managing
BARKING            in our community
                                                                                               BUSINESS DIRECTORY
Directory – CONTACTS / REFERRALS
Dog bark control collars                                               Boarding kennels

DogMaster Trainers                                                     All Cats & Canines - Kismet
Various dog training products, bark control collars, remote trainers   ‘Your pet’s home away from home’, providing a little piece of country
and FREE training advice/tips with all products.                       nestled in the heart of Brisbane. Whether you are holidaying or
Phone: 1800 300 364                                                    renovating, or your pet just needs pampering, we offer a full range of
Web: www.dogmaster.com.au                                              boarding and grooming services. Breeding services also available.
                                                                       Address: 96 Formosa Road Gumdale
Dog obedience                                                          Phone: 3390 4801
                                                                       Fax: 3890 3022
Alldogs Security                                                       Email: kismet@kismet.com.au
Providing dog training and dog supply services to the security         Web: http://www.kismet.com.au
industry.
Address: 271 Gilmore Road Berrinba                                     Animal World Pet Motel
Phone: 3808 2677                                                       ‘Your pet’s favourite holiday resort’. Whether you’re holidaying,
Email: info@alldogssecurity.com                                        moving or building, or whenever you just can’t look after them, your
Web: http://www.alldogssecurity.com                                    pets can enjoy comfortable home-like surroundings with lots of love
                                                                       and care, genuine affection.
Coltrandi Dog Training                                                 Address: 337 California Creek Road Cornubia
Coltrandi Pet Boarding and Dog Training Centre, dog and cat            Phone: 3287 6606
boarding, K9 education and behaviour modification, group classes,      Open: Seven days
live-in training, private lessons, companion and protection dogs for
sale. Free advice and assessment.                                      Cats Country Club
Address: 694 Grassdale Road Gumdale                                    Address: 12 Nottingham Court, Browns Plains
Phone: 3245 3411                                                       Phone: 3809 3661
Email col@coltrandi.com                                                Mobile: 0412 944 306
Web: http://www.coltrandi.com
                                                                       Champagne Park
Logan All Breeds Dog Obedience                                         Address: 176 Granger Road Park Ridge
Jocelyn King                                                           Phone: 3802 0666
Phone: 3290 2718                                                       Fax: 3802 0666
Mobile: 0417 803 419                                                   Greenbank Boarding Kennels
Email: RJJL@quicknet.com.au                                            Address: 694 Middle Road Greenbank
                                                                       Phone: 3200 0498
Redgum Kennels & Cattery
Boarding, obedience, problem solving, puppies. Nationally              Pinelands Pet Motel
recognised security dog handling courses. Protective large breeds      Address: 189 Compton Road Underwood
sold/brought. Custom made dog equipment.                               Phone: 3808 1146
Address: 79 Rosia Road Park Ridge
Phone: 3297 0579                                                       Animal hospitals
Fax: 3297 0579
Email redgumkennels@optusnet.com.au                                    Albert Animal Hospital
Web http://redgumkennels.com                                           Address: 3331 Pacific Highway Springwood
Open seven days (except public holidays)                               Phone: 3208 9233

Scott Donald                                                           Middle Road Veterinary Hospital
Professional Dog Training (Brisbane)                                   Address: 414 Middle Road Greenbank
Home training, basic obedience, advanced obedience, full boarding      Phone: (07) 3802 1155
and training facilities. Phone: 5546 6306                              Park Ridge Animal Hospital
Mobile:0412 755 805                                                    Address: 3626 Beaudesert Road, Park Ridge
Web: www.dogs4sale.biz                                                 Phone: 3800 1378




                                                                               www.logan.qld.gov.au
Managing
BARKING           in our community

Veterinary surgeries                              Similar listings

A Woo                                             Aquariums & Supplies
Address: Mooney Street Woodridge                  Pets International Pty Ltd
Phone: 3290 4888                                  Address: 130 Kingston Road Underwood
                                                  Phone: 3290 2902
Argonaut Veterinary Surgery                       Fax: 3290 2904\
Address: 250 Kingston Road, Slacks Creek
Phone: (07) 3208 8838                             Clipping and grooming

Daisy Hill Veterinary Clinic                      Paws & Whiskers
Address: 5 Allamanda Drive, Daisy Hill            Address: 98 Gilmore Road, Berrinba
Phone: 3808 1085                                  Phone: 3208 5222
                                                  Fax: 3208 9822
Logan West Veterinary Surgery
Address: 16 Central Court, Browns Plains          Suzette’s Grooming
Phone: 3800 2178                                  High quality pet and show styling by certified vet nurse; groomers
                                                  with 28 years experience. Clean, air-conditioned salon. One hour
Mooney Street Veterinary Surgery                  turn-around offered, no drugs.
Address: Mooney Street Woodridge                  Address: Shop 1 37 Barklya Place Marsden
Phone: 3290 4888                                  Phone: 3805 5110 or 0419 778 239
                                                  Fax: 5546 9642
Rochedale Veterinary Surgery                      Email swood@overflow.net.au
Address: Center Place Arcade (Beside Cut Price)   Open: Monday-Saturday (except public holidays)
475 Underwood Road Rochedale
Phone: 3341 3399                                  Please note: Businesses and products appearing in this and
Fax: 3841 4969                                    other business listings contained in the Managing Barking
Email: rochedalevet@bigpond.com                   Information Kit are not endorsed by Council but merely provided
                                                  as options for dog owners and residents. Additionally, should
Pet shops                                         your dog have any health concerns you should seek advice and
                                                  discuss your options with your dog’s Veterinarian.
K & B Pet Shop
Address: 390 Kingston Road, Kingston
Phone: 808 9869

Pet Perfection
Address: Shop 34 55 Chambers Flat Road, Marsden
Phone: 3200 8069 or 3200 8069
Email cjl223@hotmail.com
Open: seven days (except public holidays)

Pets Galore
Address: Grand Plaza Drive, Browns Plains
Phone: 3806 8566




                                                          www.logan.qld.gov.au
Managing
BARKING            in our community
                                                                                                                                 OTHER
Feedback form
Thank you for taking the time to provide us with feedback on our ‘Managing barking in our community’ information kit. We truly appreciate it.

  1. How would you rate the information contained in this kit? (please circle)
         Not very good           satisfactory            good            very good

  2. How could we improve it?    (I.e. what, if anything, is missing?)




  3. What section of the kit was most helpful or beneficial to you?




  4. Did you follow through with any of our suggestions? (please circle)
         YES           NO

  5. Was the information easy to find? (please circle)
         YES           NO

  6. How did you find the layout/presentation of the kit? (please circle)
         Not very good           satisfactory            good            very good

  7. Would you like to share a successful outcome with us?




                                                PLEASE POST IN THE ATTACHED ENVELOPE




                                                                                     www.logan.qld.gov.au

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:20
posted:12/20/2010
language:English
pages:24