Ticket Scalping Discussion Paper: Table of Discussion Questions Discussion Discussion Question Comments Question No. 1.2 – a) What are the reasons for a ticket be treated differently to other goods that can What is a be bought and sold freely? Ticket? The Conditions of Sale b) How can the industry work towards enforcing the conditions of sale? c) Would standardizing the conditions of sale cross the industry be of benefit? 1.4 – a) Loss of potential revenue to artists and promoters? Why is scalping a problem b) ‘True fans’ being priced out of the market? c) Bad publicity created by ‘true fans’ being priced out of the market? d) Erosion of consumer confidence by questions of ticket authenticity? e) Other problems? 2.1 – a) Is the Australian market and culture Solutions: A sufficiently different to that of the US to legislative conclude that a legislative approach approach would be successful here? b) Would legislation that prohibited tickets being sold in an auction format, and required listing to include ticket numbers and face values be more appropriate for our industry? 2.2 – a) What is the best way to protect Industry consumers from buying unauthorised Regulation and voidable tickets? & Codes of Practice b) Is it desirable for the industry to permit the on-sale of tickets, as long as this is not for profit? c) How feasible and desirable is it for our industry to develop standardized conditions of sale? 2.3 - a) Is the Industry doing enough to prevent scalping through its own ticket Solutions: distribution and monitoring practices? Dynamic Pricing, Ticket b) Do the benefits of capturing revenue Monitoring currently in the hands of scalpers and outweigh the potential costs of Distribution implementing more creative ticketing Practices processes? c) Are the costs of implementing technologically-advanced ticketing systems comparable to the costs of identifying and canceling scalped tickets? 2.4 – a) Is the Australian live entertainment industry open to a system of licensed Solutions: ticket brokers? Licensing of Authorised Resellers b) Would licensing brokers benefit the industry by creating consumer confidence and generating ticket sales? c) As the peak industry body, should LPA have a role in the licensing and monitoring of ticket brokers in Australia? 2.5 – a) Will greater consumer education prevent disappointment and Solutions: dissatisfaction by customers? Disclosure and Consumer b) As the peak industry body, should LPA Education have a role in increasing consumer awareness of ticketing practices, policies and distribution methods? If so, what might LPA do to achieve this awareness among consumers?