Create Ticket Instructions How to create a Ticket

							Instructions: How to create a Ticket

1. Enter or click the following link.

http://www.mytechdesk.org/req.php?cmd=log
2. Login

Enter Groupname : SPESD

Username: Enter your username when you registered, if you have not registered please
register so that you may be able to create a service request.

Password: Enter the password you created
3. Click “New” to create a new ticket




4. Enter the Ticket Information

Subject:     Enter Subject
Category:    Select Appropriate Concern.
Importance: Please select Importance; please be courteous in selecting the
             importance.
Description: Please enter School, and Room Number so that we can
             accommodate your request, while also putting a description of the
             issue

Then Click Submit.
5. Your ticket is added, and you should receive and email.
6. You can login again and check the status of your ticket.