Instructions: How to create a Ticket 1. Enter or click the following link. http://www.mytechdesk.org/req.php?cmd=log 2. Login Enter Groupname : SPESD Username: Enter your username when you registered, if you have not registered please register so that you may be able to create a service request. Password: Enter the password you created 3. Click “New” to create a new ticket 4. Enter the Ticket Information Subject: Enter Subject Category: Select Appropriate Concern. Importance: Please select Importance; please be courteous in selecting the importance. Description: Please enter School, and Room Number so that we can accommodate your request, while also putting a description of the issue Then Click Submit. 5. Your ticket is added, and you should receive and email. 6. You can login again and check the status of your ticket.