Apartment Rentals Contract

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					Positano Dreams Apartment Rentals Terms & Conditions

Please read these terms and conditions carefully as they form the contract for the rental.

Agents
Bookings are made through the Positano Dreams website (positanodreams@alice.it) who acts as
agents for the owners.

Confirmation/Bookings
A confirmed booking is when a deposit or full payment is received. An email will be sent on receipt
of the confirmed booking with a booking reference. Full payment is due as per the terms of clause 3.
Once full payment has been received you will be sent the full address of the property, the owners’
name and telephone number, directions to the property and access arrangements.

Payment
When the property is booked a deposit is to be paid of 30% of the rental price. Eight weeks before
the arrival date the balance must be made in full. An email reminder will be sent to you 9 weeks
before the arrival date.

Cancellations
If you cancel your booking up to 56 days prior to the arrival date the deposit of 30% will be kept as a
penalty. Cancellation charges after this are on a sliding scale as follows:
         Between 56-42 days     50% of rental
         Between 41-28 days     75% of rental
         Between 27-0 days      100% of rental

If Positano Dreams has to cancel the apartment rental a full refund will be given unless alternative
suitable accommodation can be offered.

Arrival & Departure Times
The property will be available after 3pm on the day of arrival and must be vacated by 11am on the
day of departure.

Security Deposit
On arrival at the property you will be met by the owner who will show you around the apartment.
You agree to pay to the owners the sum of €100.00 cash to be held as a security/breakage deposit.
This will be returned to you on the day of your departure less the cost of any damages or breakages
howsoever caused during your rental period.

Additional Charges
The property will be clean and prepared especially for your arrival. The rental includes all towels,
bedding and general lighting and power. However, if you wish to use the air conditioning (cold or
hot) an additional charge will be made for the electricity consumed. There is a separate electricity
meter at the property and this will be read on your arrival and consumption charged at €1.00 per
kilowatt. This will be payable on your departure when the meter will be read again. If you wish for a
mid-week clean of the apartment, to include change of towels and bed linen, this will be charged at
€40.00 and will be payable locally. Please advise the owners upon your arrival.
Rental Period
The property is rented for periods of one week, Saturday to Saturday, and is not split into days.

Website Information
All information and photographs contained within this website are accurate at the present time and
all photographs are actual photographs of the property as of April 2008. Some details may change
but all services or items offered will be of a similar nature.

Responsibilities
Positano Dreams acts as an agent and can accept no responsibility for any injuries, damages or
losses during your rental. The owners insure the property and any claim must be made to them
directly. We have visited and inspected each property and do so on a regular basis to ensure, as best
as possible, the accuracy of the information. Should you have any problems whilst renting the
property the owners will try and resolve these locally as quickly as possible.

Authentic Properties
The properties offered are part of the owners own home and, as such, reflect local values and ways
of life. We hope you will appreciate the chance to sample the true Italian lifestyle.

Travel Insurance
We recommend you take out full travel insurance to cover any medical or other unforeseen
problems you may incur, although we hope this will not be used. We can accept no responsibility for
any uninsured losses.

Care of Property
You are expected to care for the property during your rental period and leave it in the same good
condition as when you arrived.

Animals
Animals may be accepted at the owners’ discretion, depending on the size. Animals must be
properly trained and will be charged at €70.00 per animal per week. Confirmation will be made at
the time of booking.

Number of People per Property
Each property has a maximum number of people allowed to stay and this must not be exceeded.
Any additional people staying at the property will be evicted.

Complaints
We are sure you will enjoy the property and have a wonderful stay. However, if you encounter any
problems you should first contract the owners who will do his/her best to resolve them for you. If
you wish to make a complaint in writing you can do so to the owners direct or to us at Positano
Dreams and we will forward on for you. Any complaints in writing must be made within 28 days of
your departure.

Data Protection Policy
In order to make your booking we have collected information from you. We will ensure this
information remains secure at all times and protect your information as detailed in the Data
Protection Act. We will only pass on necessary information to the owners to ensure they can fulfil
their responsibilities.

Passports/Identity Cards
It is your responsibility to ensure you have a full Passport/Identity Card with at least six months
validity from date of arrival. It is also your responsibility to check for any visa or health requirements
for Italy before you arrive.
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