Catering Service Application Form by emj68678

VIEWS: 15 PAGES: 25

More Info
									School Improvement Service in Partnership with Lincolnshire County Council



                                Diplomas

             Round 2 Gateway Support

                 Hospitality and Catering

                          people1st.co.uk
                          www.qca.org.uk
School Improvement Service in Partnership with Lincolnshire County Council




                       Session Outline
  • Introduction, expectations re gateway
    process
  • Overview of diploma requirements / QCA
    criteria / self assessment form
  • Partnership / individual activity
School Improvement Service in Partnership with Lincolnshire County Council

                           Key messages:

•    Success will be dependent on partnerships
     demonstrating they have rigorous and compelling plans
     to prepare for delivery of the diplomas
•    DCSF expect providers to deliver diplomas as part of a
     collaborative local partnership, rather than acting in
     isolation
•    Each partnership submits proposal to LA
•    LA likely to have to make judgment on bid prior to
     forwarding to DCSF (ie determine strengths and
     rationale)
•    Submission to Eileen Chapman (email
     echapman@cfbt.com) BY 21st NOVEMBER 2007
School Improvement Service in Partnership with Lincolnshire County Council


                         Essential features:
• Need to demonstrate clear understanding of each
  diploma line to be offered
• Asked to provide a lead contact for the gateway
  process for single channel of communication (this
  does not mean a lead institution)
• Can concentrate on particular diplomas – do not
  have to deliver all 5 new lines (or all 5 from round 1)
• Keen to see partnerships offer all 3 levels at the same
  time, but not ‘absolute’ requirement. Expect
  progression routes to be in place by the time young
  people complete their diplomas
School Improvement Service in Partnership with Lincolnshire County Council


   What will you need to provide?
 The bids will have 3 parts:
 1. Partnership information form
 2. Generic summary – your partnerships 14-19 strategy;
    how your partnership is planning to meet the entitlement
    by 2013; partnership strategies for workforce
    development, employer engagement, IAG, facilities
 3. Details for delivery of each specific diploma

 We are surmising that they will still require
 A full self assessment for each area for each diploma line,
     rating green, amber/green, amber/red or red and
     explaining:
      – Where you are now
      – What you need to do by September 2009
      – How you are going to bridge the gap
    School Improvement Service in Partnership with Lincolnshire County Council
                          What do you have to do?
•      Remember that the bid is being prepared on behalf of the whole
       partnership – the bid does not belong exclusively to the lead contacts or
       their institution
•      Clarity of roles and responsibilities - ensure that roles of FE / WBL/ Schools
       / employers are appropriately identified
•      Check you understand what the diploma requirements are – use
       statements of content and QCA criteria
•      Carry out an internal self assessment against the 5 criteria – identify what is
       happening now – an honest appraisal of where you are now – grade each
       criteria
•      Identify where the gaps are between what you have in place / are doing
       now, and what is needed
•      State what you intend to do to in order to address those areas – ie a
       development plan
•      Clear statements with factual examples
•      Ensure that all gateway criteria are addressed
•      Assume no knowledge by reader!
•      Essential that each bid is ‘signed off’ by strategy group
•      Get someone to proof read
•      Continue with your planning once bid submitted – don’t wait for results
School Improvement Service in Partnership with Lincolnshire County Council
                   Components of Diploma
Principal Learning                       Generic learning
Specific to each diploma – approx        Functional skills En / MA / ICT assessed
50% of time should be ‘applied           as discrete units
learning’ (application in work or
                                         Personal, learning and thinking skills –
work related contexts)
                                         embedded in principal learning
                                         Project – assessed discretely
                                         Work experience
                                         Planning and Review
                  Additional / specialist Learning
                  Additional GCSE / A level /other
                  academic qualifications                         In 2009 – these
                                                                  will be drawn
                  Sector specific qualifications –                from existing
                  specialism / complementary                      qualifications
                  Optional units
School Improvement Service in Partnership with Lincolnshire County Council

Composite Diploma Structure
                        Level 1                Level 2               Level 3
                           240                    420                   540
                        4 hrs / wk             7 hrs / wk          8 hrs / wk (at
Principal                                                          least 270 hrs
                    (at least 120 hrs      (at least 210 hrs
                         applied)               applied)              applied)
                           240                    200                   180
Generic                 4 hrs /wk             3.3 hrs / wk           3 hrs / wk

Additional /               120                    180                   360
specialist              2 hrs / wk             3 hrs / wk            6 hrs / wk

Total                   600 glh                800 glh              1080 glh

                  60 GLH = 1 hr/week for 2 years
School Improvement Service in Partnership with Lincolnshire County Council


        What is the Hospitality and Catering
                  Diploma about?
The Diploma in Hospitality and Catering is for all
learners. However, it has particular relevance to those 14-
19 year olds who seek to acquire knowledge and
understanding and develop broad skills in the broad context
of the hospitality and catering industry to enable them to
progress into employment, training, or further or higher
education. Learners studying for the Diploma should find it
exciting and innovative, through its delivery in an applied
context. It will therefore be a vehicle for developing their ‘life
skills’ as well as introducing them to the world of hospitality
and catering.
 School Improvement Service in Partnership with Lincolnshire County Council


Structure
Principal learning
There are four themes which permeate the Diploma in
Hospitality and Catering. These are:
 The Hospitality Industry
 People in the Hospitality Industry
 Business and Finance in the Hospitality Industry
 Hospitality Operations
The development of the themes through the three levels
reflect the increasing demands on learners’ acquisition of the
relevant knowledge, understanding and skills.
School Improvement Service in Partnership with Lincolnshire County Council



      Principal learning                            The number varies
                                                    according to the level




                        Compulsory
                          Topics


                                                Applied
                                                / work
            PLTS                                related
                             Planning /
                  Project    reviewing          learning
                             learning
School Improvement Service in Partnership with Lincolnshire County Council


 Level 1 - Principal Learning
Statement of Content
3 Themes: 4 Topics (all can be
   considered for other diplomas)           QCA Criteria
                                            4 Topics
A: The Hospitality Industry
1 Introducing the Hospitality Industry      1     Introducing the Hospitality Industry
2 Working in the Hospitality Industry       2     Working in the Hospitality Industry


B: People
3 Developing skills to work in the          3     Developing skills to work in the
   Hospitality Industry                           Hospitality Industry


C: Hospitality Operations
4 Preparing and serving food and            4     Preparing and serving food and
  beverages                                       beverages
School Improvement Service in Partnership with Lincolnshire County Council

                    Structure of diploma L1
Principal Learning                            Generic learning
                                    240                                       240
             Topics                                       Modules
                                    GLH                                       GLH
1   Introducing the Hospitality      60       1 Functional English            60?
    Industry                                  2 Functional Maths              60?
2   Working in the Hospitality       60       3 Functional ICT                60?
    Industry
                                              4 Project                       60?
3   Developing skills to work in     60
    the Hospitality Industry                  5 Work Experience (10 days?)

4   Food and Beverages               60       6 PLTS                          INT
                                              7 Planning and review

                                             Additional / specialist Learning
                                             Additional GCSE / other academic
                                             qualifications
                                             Sector specific qualifications
School Improvement Service in Partnership with Lincolnshire County Council

 Level 2
Specification                               QCA criteria
4 Themes: 8 Topics                          7 Compulsory Topics
A.  The Hospitality Industry                1.  Exploring the Hospitality Industry
1 Exploring the Hospitality Industry        2.  Customer Service Standards in
2 Customer Service Standards in Hospitality     Hospitality
3 Working safely in Hospitality             3.  Working safely in Hospitality
B    People
4 Working in a Hospitality Team             4.    Working in a hospitality team
5 Communication skills in Hospitality
C     Business and Finance
                                            5.    Dealing with costs and income in
6 Dealing with costs and Income in                hospitality
    Hospitality
D    Hospitality Operations
7 Providing a Hospitality Service
                                            6.    Providing a Hospitality Service
8 Food Preparation and Cooking              7.    Food Preparation and Cooking
School Improvement Service in Partnership with Lincolnshire County Council

                       Structure of diploma L2
Principal Learning                            Generic learning
                                     420                                       200
             Topics                                       Modules
                                     glh                                       GLH
1 Exploring the Hospitality           60      1 Functional English             50?
Industry                                      2 Functional Maths               50?
2 Customer service standards in       60      3 Functional ICT                 50?
Hospitality and Catering
                                              4 Project                        50?
3 Working safely in Hospitality       60
                                              5 Work Experience (10
4 Working in a Hospitality Team       60      days?)
5 Dealing with Costs and Income       60      6 PLTS                           INT
in Hospitality
                                              7 Planning and review
6 Providing a Hospitality Service     60
                                             Additional / Specialist Learning
7 Food Preparation and Cooking        60
                                             Additional GCSE / other academic
                                             qualifications
                                              Sector specific qualifications
    School Improvement Service in Partnership with Lincolnshire County Council
Level 3                                            QCA criteria
4 Themes : 10 Topics                               10 Topics
 A The Hospitality Industry                        1. Investigating the Hospitality Industry
1 Investigating the Hospitality Industry           2. Legislation and Procedures in the
2 Legislation and Procedures in Hospitality           Hospitality Industry

B People                                           3. Customer Service in the Hospitality
3 Customer Service in Hospitality                     Industry
4 Building and developing effective teams in       4. Building and developing effective
  Hospitality                                         hospitality teams
5 Managing People in Hospitality                   5. Managing People in the Hospitality
                                                      Industry
C    Business and Finance
6   Finance and Budgetary Control in Hospitality   6. Finance and Budgetary control
7   Running a Hospitality Business                 7. Running a Hospitality Business
8   Sales and Marketing in Hospitality             8. Sales and Marketing

D Hospitality Operations                           9. Managing a Food Operation in
9 Managing a Food Operation in Hospitality            Hospitality
10 Hospitality Services                            10. Hospitality Services
School Improvement Service in Partnership with Lincolnshire County Council
                            Structure of diploma L3
Principal Learning                                   Generic learning
                  Topics                   540 glh
                                                                                      180
                                                                Modules
1 Investigating the Hospitality Industry     60                                       glh
2 Legislation and Procedures in the          30       1 Project – ½ A level           180
Hospitality Industry                                  equivalent
3 Customer Service in the Hospitality        60       2 Work Experience
Industry
4 Building and developing effective          60       3 PLTS                          INT
Hospitality Teams
                                                      4 Planning and review
5 Managing People in the Hospitality         30
Industry
                                                      Opportunity to study Functional
6 Finance and Budgetary control              60
                                                      skills until L2 obtained
7 Running a Hospitality Business             60
8 Sales and Marketing                        60      Additional / specialist Learning
9 Managing a Food Operation in               60      Additional GCSE / A level /other
Hospitality                                          academic qualifications.
              10 Hospitality Services        60      Sector specific qualifications
School Improvement Service in Partnership with Lincolnshire County Council
                       Specialist Learning Topics

Level 1:   Food Preparation and Cooking – to develop the basic principal learning
           Food and Drink Service – the criticality of the service function
           Guest Services – to provide further understanding of front of house elements

Level 2: Food Preparation and Cooking – more in-depth knowledge and skills
         Food and Drink Services – introduces learning about social behaviour,
         responsibility and life skills and the Licensed Trade
         Guest Services – customer involvement and the wider implications of working
         with a range of people and cultures
         Business and Administration (including IT)–business and cost/profit-based
         calculations

Level 3: Food Preparation and Cooking – business operations
         Food and Drink Service – more in-depth understanding of the relationship
         between technical skills and the business considerations of combining selling
         and service, and profit and cost.
         Guest Services – customer focus, principles of good customer service
         Business and Administration (including IT) – business/commercial and
         resourcing aspects of the Hospitality sector
School Improvement Service in Partnership with Lincolnshire County Council

Generic Learning
Functional skills assessed as discrete units or as part of GCSE
Personal learning and Thinking Skills contextualised and embedded in principal
learning
Evidence related to planning and reviewing learning
Minimum 10 days work experience level 1, level 2 and level 3
Project Assessment Objectives           L1       L2        L3
                  Manage                20%      20%     15-25%
               Use resources            40%      40%     15-25%
            Develop and Realise         20%      20%     35-40%

                   Review               20%      20%     15-25%

                    Between a quarter and a third of the diploma at each level
Additional /
                    Eg L1/2 up to 2 GCSE. L3 – 1 A level
Specialist
                    Hospitality and Catering related qualifications
Learning
                    Other content – eg units from other diplomas or other
                    qualifications
    School Improvement Service in Partnership with Lincolnshire County Council



    Resources and Facilities

•     Must provide a Realistic Learning Environment (RLE) reflecting that found
      in a commercial workplace

•     Conform to H&S legislation and commercial practice

•     Range of services, equipment and products up to date and available for use

•     Learners need to dress appropriately for a professional environment
School Improvement Service in Partnership with Lincolnshire County Council



Workforce
• Audit current workforce experience and qualifications against each
  principal learning topic – identify strengths and shortfall
• What additional training will be needed – plans for doing this eg
  updating with regard to current practice by time in professional
  establishment
• What new recruits needed? – plans for this
 School Improvement Service in Partnership with Lincolnshire County Council

                 Local Employer engagement
EBP:
• Raising awareness amongst employers
• Running diploma ready campaign 100 employers
  across the county – encouraging them to provide
  support for schools
• Will broker placements for teachers in business – eg for
  resource development
• Will broker placements for students
• Will ensure that H&S and CRB checks carried out
• Develop curriculum projects / resources
           Check what is already happening through
           your WRL / Enterprise co-ordinator
    School Improvement Service in Partnership with Lincolnshire County Council

                        Potential Employer Activity
•     Encouraging young people to choose a specific diploma – at all levels there will
      be parent/student nights; taster sessions; marketing materials to support the
      young person’s selection
•     Offering work experience placements
•     Providing professional development opportunities for teachers and other
      deliverers.
•     Engaging in work related learning opportunities (e.g. employability workshops;
      workplace simulation/role play; work shadowing; debating sessions; industry
      days; survey investigation/case studies; job application and interview simulation;
      careers investigation; and school ambassadors)
•     Contributing to the development of learning materials to support the diploma.
•     Sponsorship of or involvement in the project element of the diploma
•     Becoming a mentor to learners (either face to face or virtually)
•     Fielding employees to Summer Schools run at local universities for level 3
      learners
•     Fielding employees to attend regional awards ceremonies for project groups
•     Donating tools and equipment to give learners as realistic an experience as
      possible
School Improvement Service in Partnership with Lincolnshire County Council


          Information, Advice and Guidance `
• Use the overview provided by Connexions as a starting point - this
  focuses on generic current activity. BUT, you will also need to:
• Show how you are keeping IAG current and up to date
• Demonstrate that you are providing current and relevant IAG on
  range of careers and opportunities available including employment
  across the diploma sector
• Demonstrate how you will ensure equality of access for all learners –
  see page 5 of the QCA criteria. How will you tackle stereotyping eg
  use of role models?
• Demonstrate effective links with the relevant sectors to ensure that
  IAG reflects local provision and opportunities
• All staff delivering the diploma, even if only a single unit will need to
  understand the diploma and the potential progression routes
School Improvement Service in Partnership with Lincolnshire County Council

                      Contact Details
                       www.cfbt.com/sislincs


 echapman@cfbt.com
 randerson@cfbt.com



14-19 Partnership Co-ordinators
sczabaniuk@cfbt.com - Lincoln, Grantham and Gainsborough
shutson@cfbt.com - Boston and Lincs East
whamilton@cfbt.com - S Holland and Wolds
sbettle@cfbt.com - Sleaford and Bourne, Stamford and Deepings

								
To top