Analysis of Facilities Management Market in Middle East - PowerPoint

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							Facilities Management Seminar
Iain Brodie MRICS, General Manager - FM, NHS
Liz Mackenzie, Key Account Manager, RICS

27 May 2010




                                               Gain the advantage
Agenda
• Introduction to RICS
• Associates
   –   What is it?
   –   Who‟s it for
   –   The Facilities Management competencies
   –   What‟s involved
   –   How you will benefit
   –   Next steps




                                                Gain the advantage
A few facts about us...
• Governed by Royal Charter since 1868
  - 142 years depth of knowledge &
  experience
• 159,000+ members, 146 countries
• Expanding rapidly worldwide – new offices
  in India, Turkey, Sweden/Norway/Denmark
   – Considering further offices in Middle East, Latin America
• Provides impartial advice on public affairs, economic analysis and
  policy research
• Sets international standards, oversees self-regulated profession,
  independent of government




                                                          Gain the advantage
RICS’ worldwide membership                                               159,068
                                                                         (+5.4% on Dec 2008)




                                     3       1
                 8                       2
                                                     5
                                                             6       4

                                                 5
                         8
                                                                           7




  1 - UK 116,200      2 - Europe (ex UK) 9,036           3 - Ireland 2,385
  4 - Asia 12,847     5 - Middle East/Africa 9,000       6 – India 444
  7 - Oceania 5,713   8 - Americas 3,473                 9 - Unknown 6
                                                                          December 2009

                                                                         Gain the advantage
RICS as a professional body
Our mission:
  “To establish RICS as the most respected and highest profile global
   organisation for professionals involved in land, property and
   construction.”
                         The mark of property professionalism worldwide
Our key objectives:
• Defining an internationally recognised qualification
• Global ethical standards: setting, monitoring, enforcing
• Promoting international technical standards
• Public policy advice: shaping legislation, leading debate
• Research and analysis: leading edge thinking
• Promoting the profession: raising profile and status


                                                         Gain the advantage
Facilities Management trends

To remain competitive the FM industry needs to:

• Operate effectively & efficiently within a highly competitive &
  price sensitive market
• Operate in challenging economic conditions
• Ensure compliance with ever increasing legislation & regulation
• Increasing formalisation & professionalisation of the
  procurement process
• Address issues around sustainability
• Develop & promote career pathways for FM
                                              Source: Asset Skills, May 2010




                                                     Gain the advantage
Emerging skills needed in FM
Trends showing staff need to upgrade their:

•   People management skills
•   Management and leadership skills
•   Project management skills
•   Knowledge of outsourcing strategies
•   Ability to manage services portfolio holistically
•   „Best in class‟ customer service
•   Sustainability
•   Commercial awareness, financial skills, budget management

                                                 Source: Asset Skills, May 2010




                                                         Gain the advantage
FM Professional Group - Introduction
Facilities Management
- FM enjoyed exponential growth in focus, direction & relevance
  to the economy over past 30 years
- Increasing global expansion of FM, esp. in UAE
- To date the FM market hasn‟t had a set of professional
  standards

RICS
- RICS is the only professional body which has chartered
  designation relevant to facilities managers
- 12 000 FM members
- RICS members specialise in strategic rather than operational
  FM


                                                    Gain the advantage
FM Professional Group – activity &
projects
•   The Carbon Management of Real Estate Guidance Note
•   Workplace Design & Productivity report & articles
•   Agile Working –www.rics.org/propertyintheeconomy
•   Facilities Management: Standards Manual (The RICS White Book)
    publ. July ‟09
    – to provide a framework for the FM sector
    – to contain best practice standards
    – Working Group producing content includes: MoD, Johnson Controls,
      PWC, Salford University, European Commission, NHS
    – New Security chapter underway
• Further Property Management Guidance Note being developed



                                                         Gain the advantage
Associate membership
 Why launch?
 Aim is to raise standards of professionalism across the sector,
 beyond just chartered status

 What does it look like?
  • A non-chartered grade of membership for technical and
    support staff in the land, property and construction sectors
  • Gives recognition and status to individuals who have proven
    experience and knowledge
  • An opportunity for those without a degree to join the profession
  • It provides a stepping stone to Chartered status



                                                      Gain the advantage
Pathways
Each pathway encapsulates:

•   8 mandatory competencies
•   6 technical competencies on which candidates must compile a total
    24 pieces of evidence comprising:
    – Existing documents plus 300 word summary drawing out
      competencies
•   Competent to RICS Level 2 - show application of knowledge and
    understanding




                                                         Gain the advantage
Typical candidate – Facilities Management
• Property consultancies, contractors and FM service providers
• Public sector, NHS, schools and universities
• In-house FM employees

Typically working in:
        • Business operations        •   Performance measurement
        • Business re-location       •   Property management
        • Business support           •   Procurement
        • Health and Safety          •   Strategic planning and advice
        • Outsourcing                •   Utilities and services




                                                         Gain the advantage
Facilities Management competencies


1.   Analysis of client requirements
2.   Contract practice
3.   Procurement and tendering
4.   Project financial control and reporting
5.   Property management
6.   Supplier management




                                               Gain the advantage
Who can become an Associate?

There are two different types of candidate:

1. Enrolment ready – need to complete the required
   amount of relevant work experience
2. Assessment ready – already gained the required
   amount of work experience
   – 4+ years experience
   – 2+ years experience plus an approved NVQ3, HND
     or HNC
   – 1 year experience plus a non-accredited surveying
     related degree
                                              Gain the advantage
How to qualify

                                     You register and pay online, through the Associate website
Step one - Registration              www.rics.org/associate


                                     Once the registration is complete you will be shown your assessment plan.
Step two – Assessment plan           This plan will set out your requirements for the Associate Assessment.


                                     Evidence of work-based experience and structured development is recorded
Step three – Portfolio of evidence   on the Managed Learning Environment (MLE)



                                     Once you have met all the requirements outlined in your assessment plan
Step four – Associate Assessment
                                     you will be ready to come forward for Associate Assessment


                                     20 multiple choice questions, you must get 15 correct to pass. The
Step five – Ethics module
                                     questions are based around the RICS‟ 12 ethical standards




                                                                                     Gain the advantage
Pathway to MRICS

To reach Level 3 - the ability to offer reasoned advice and greater
depth of technical knowledge
Current path:
   – Accredited conversion course plus APC final assessment
New path:
   – Likely to take 4 years and 900 study hours after AssocRICS
   – Study modules provided by accredited universities, third party
      training providers and employer training schemes (up to 300
      hours)




                                                      Gain the advantage
The RICS family

                                                      FRICS


                                             Fellowship by achievement


                                                      MRICS


                                Assessment of
                                                                                        CV review &
                           Professional Competence                       Adaptation
                                                                                      Final Assessment
                                    (APC)

                                                                                      Senior Professional
                             Cognate Graduates
                                                                                            Route

     Associate Members



   Competency Assessment



       Non cognates



    College leavers
    Work experience




                                                                                         Gain the advantage
5 good reasons to become AssocRICS

• Give your confidence a boost by achieving a world class professional
  qualification
• Earn the respect of your colleagues, clients and professional peers
• Open up a career development opportunity with the potential to become
  chartered
• Work to the highest standards in the world
• Increase your earning power
  - Gaining a professional qualification adds an extra £150,000 to lifetime
  earnings *CIPD December 2008
  - Average UK Associate salary is £42,000 **RICS Salary Survey 2010


                                                           Gain the advantage
Benefits of joining RICS
•   AssocRICS designation
•   RICS Business magazine, monthly
•   Professional Group Journals, bi-monthly
•   E-briefs and e-newletters
•   Access to online RICS Communities
•   Membership of 2 discipline-specific Professional Groups
•   Local, national and international events at a discount
•   Use of the world‟s largest property-related library, online
•   Access to valuable market and technical info on Member Zone
    website
•   Valuable discounts on RICS products/venue hire
•   Confidential helpline, assistance with regulation, compliance and
    conduct issues


                                                        Gain the advantage
Pathway launches
                                                          Scheduled for 2010                        Scheduled for 2011


                                    Launched          Summer 2010        Autumn 2010                   Spring 2011



QS & Construction                          UK, Hong
                                                                               USA, Middle East,
                                                                               Africa, Australia,
                                           Kong
                                                                               India


Residential Surveying & Valuation          UK
Residential Estate Agency

Facilities Management                      UK                                  USA, Middle East,
Project Management                                                             Africa, Australia,
                                                                               India


Valuation                                                    UK, India         USA, Middle East,
                                                                               Africa, Australia



Building Surveying                                                             UK                             USA, Middle East,
Building Control                                                                                              Africa, Australia (All
Commercial                                                                                                    pathways except
Geomatics (Land & Marine)                                                                                     Residential Block
Residential Block Management                                                                                  Management)



                                                                                             Gain the advantage
Gain the advantage - website
                    www.rics.org/associate
                    Enrol here!
                    Website also includes:
                    • Information about Associates
                    • Who its for
                    • Key benefits
                    • How to apply
                    • FAQ‟s




                                             Gain the advantage
Interested?

•   Speak to one us tonight
•   Visit www.rics.org/associate
•   Read the candidate guide
•   Register
•   Got a question, contact us:
    – Email: associate@rics.org
    – Phone: 02476 868 433




                                   Gain the advantage
What do our candidates think?
“The Associate qualification provides an opportunity to interact with other members worldwide sharing
valuable knowledge and work experience.”
Percy Hwenje, Interserve



"Gaining AssocRICS widens my career and opens many doors; allowing my progression within the
property profession."
Gary S Street, Pearson Ferrier



"...the Managed Learning Environment (MLE) is well planned and user friendly. The Associate
qualification benefits those with experience/knowledge within a chosen field, as opposed to being solely
based on academic requirements."
Ben Waites, Walker Singleton




                                                                                  Gain the advantage
  Any questions?


              Liz Mackenzie
Key Account Manager, Strategic Relationships
                   RICS
          12 Great George Street
             London SW1 3AD

          T +44 (0)20 7695 1717
          M +44 (0)77 9178 7844
          E lmackenzie@rics.org




                                               Gain the advantage
Appendix




           Gain the advantage
    12 months experience required
•    NVQ level 4 in
•    Construction Contracting Operations   Construction Site Management
•    Construction Site Supervision         Quantity Surveying Practice
•    Built Environment, Devel. & Control   Site Inspection
•    Project Management                    Project Control
•    Degree level subject areas            Building Control
•    Building Surveying                    Building Studies
•    Building Project Management           Building Technology
•    Civil Engineering                     Construction Contracting Operations
•    Construction Management               Construction Project Management
•    Facilities Management                 Project & Construction Management
•    Project Management                    Property Management
•    Project Management (Construction)     Quantity Surveying




                                                              Gain the advantage
2 years experience required

• College of Estate Management‟s Diploma in Surveying Practice
• NVQ level 3 in:
   –   Facilities Management
   –   Property and Caretaking Supervision
   –   Surveying, Property Maintenance
   –   Building Services Engineering Technology and Project Management
   –   Built Environment, Development and Control
   –   Project Control
   –   Occupational Work Supervision
   –   Site Inspection




                                                         Gain the advantage
2 years experience required                   cont’d


•   HNC/HND/FD subject areas
    –   Building Control
    –   Building Surveying
    –   Building Studies
    –   Building Project Management
    –   Building Technology
    –   Civil Engineering
    –   Construction Contracting Operations
    –   Construction Management
    –   Construction Project Management
    –   Facilities Management
    –   Project and Construction Management
    –   Project Management
    –   Property Management
    –   Project Management (Construction)
    –   Quantity Surveying



                                                       Gain the advantage
Joining RICS: for graduates

    Route         Previous       Previous experience                APC training
                 qualification


Graduate 1   RICS‟ accredited    0-5 years work        24 months‟ structured training (can be
             degree course       experience            concurrent with postgraduate course),
                                                       leading to Final Assessment




Graduate 2   RICS‟ accredited    5-10 years‟ work      12 months‟ structured training (can be
             degree course       experience            concurrent with postgraduate course),
                                                       leading to Final Assessment



Graduate 3   RICS‟ accredited    10 years‟ work        Straight to Final Assessment
             degree course       experience




                                                                                 Gain the advantage
Joining RICS: for professionals
     Route          Previous              Previous                       APC training
                   qualification         experience


Adaptation 1   Non-accredited degree   450 study hrs of   Straight to Final Assessment
               course, approved        final degree
               professional            year, 10 years‟
               qualification           work
                                       experience




                                                                                         Gain the advantage
Senior Professional Characteristics
>5 of these characteristics & 10 yrs+ surveying experience
(+ surveying related degree or relevant professional membership).

 Managing resources                                                           Managing a team
 • I have significant responsibility for managing organisational              • I manage the organisation, or a department or team that makes
 resources
 • I manage budgets of £1m+                                                   a major contribution, including appointing or dismissing staff
 • I decide the budget for my organisation/a large department/a large         • Some people I manage are professionally qualified
 project                                                                      • 20+ people report directly or indirectly to me
 • I am in the top 5 resource allocators in my organisation

 Decision making                                                              Contribution & responsibility
 • I have significant influence on strategic decisions, for my organisation   • I have acted as an expert witness/government
 as a whole or for major projects                                             adviser/independent arbitrator or similar role
 • I decide which projects my organisation takes on                           • I contribute to industry journals/university courses/ conferences
                                                                              or similar

 International dimension                                                      Client base
 • My role has a significant international dimension                          • My clients include major industry figures

 Peer recognition                                                             Seniority
 • I have a role with my current professional body as a committee             • I am part of the senior management team/Board of Directors of
 member/ambassador or similar                                                 my organisation
 • My career has shown progression well beyond the majority of the            • I am largely responsible for the ethos of my organisation (or for
 peers who started out at the same time as me                                 a large department or team)
                                                                              • My reward structure reflects my seniority



                                                                                                                     Gain the advantage

						
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