Citibank Job Description
Account Manager & Market Specialist Securities and Fund Services, Citibank Vietnam
Reporting to: Securities Country Manager, Citi Vietnam Location: Ho Chi Minh City, Vietnam
Major Job Responsibilities Account Management Manage a portfolio of mainly foreign clients, including inflow broker dealers, insurance companies, fund managers, and a growing client base from Vietnam Responsible for excellent product delivery, including implementing product enhancements and new deals, performance of service reviews, and prompt resolution of client issues Work closely with internal partners, including operations, treasury, legal, compliance, and tax, to deliver first-in-class customer service Assist the relationship management and sales teams on incremental revenue opportunities, including sales calls and preparation of Request for Proposals (RFPs)
Market Information Responsible for the managing the communication of key local market developments to clients by capturing relevant information through local news sources, translating and/or editing draft publications, and releasing them to regional partners in a timely fashion, in accordance with global policies and guidelines Promptly update clients of key market changes through standard market information products, as well as follow-up emails/calls to discuss any relevant impact Manage regular updates of the market and service profiles, marketing presentations, market-entry guide, and other sales publications
Requirements Degree in Finance, Economics, or Social Sciences Securities-related experience strongly preferred Native English speaker; Vietnamese skills are a plus Demonstrated leadership and client management skills Ability to work independently Strong organizational skills Experience interacting with senior management is an advantage
Please send resume and cover letter to: vietnamhr@citi.com