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Jules van Dam

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					    Jules van Dam
      Director NGO
  The Tussenvoorziening
 Utrecht / the Netherlands

Working for homeless and
other marginalised groups

    “all kind of birds”
          Activities

Day and night facilities (500 clients daily)
 Night shelters (also for psychiatric patients)
 Outreaching work and support for prostitutes
 Food projects and walk in centres

24-hours and supported living (350 clients)
 Supported living, halfway houses, short stay centre
 Ambulatory support
 Activation and buddy projects

Debt management & income control (900 clients)
Key figures

 250 employees
 250 volunteers


    Turnover
 € 12.000.000,--
                                  Four city strategy
                              Randstad & four big cities


Inhabitants
16 million in the Netherlands
7 million in the Randstad
More than 2 million in 4 big cities



Target groups
10.000 homeless in the Big 4 (2005)
12.000 people in very vulnerable circumstances
                Plan of action
                 4 cities / February 2006

Agreement
Between Dutch government and 4 major cities

Commitment
From housing companies, health insurance companies,
health care, homeless organisations and addiction care

Mission
In 2013 nobody lives in the street anymore against his will

Goals 2013
• Better living conditions for homeless.
• Homeless should be able to fully participate in society
• Less criminal behaviour and street nuisance
• Less people in vulnerable conditions
• Hardly any new inflow of homeless
      Financial means
A lot of money
Extra structural money grows yearly
from 61 million euro in 2006 to 175
million euro in 2009

The right to an indication and care,
paid by health insurance

Individual financing possibilities if
necessary and a personal plan for
each individual homeless
                    Other means
Chain approach
Close working relations between all the parties involved

Directing
The city government is director

Broadening
Extension to 39 other big cities
      Instruments (1)
        Client based
•   Registration and diagnose form
•   Exchange of clients data and
    information
•   Individual client track plan
•   More strict use of obliged intake of
    psychiatric patients
•   Enlarged possibilities for work on
    day to day basis
•   New facility for problematic
    homeless
     Instruments (2)
    Model procedures

•   For individual care with field
    directors and casemanagers
•   Specific city plan on housing for
    homeless
•   To minimise house evictions
•   For help with debt problems and
    debt restructuring
•   For 100% connection between
    detention and care
    Does it work in 2008 ?



•    All instruments are more or less functioning
•    Collection of data is still problematic
•    At least 7.000 homeless of the 10.000 have an individual action plan
•    Health insurance money is not totally used
•    Central government money is coming to slow
•    Stable mix of housing and care for 3700 clients
•    A lot of extra bureaucracy
                                                              Last but not least:
                                               Less people living on the streets
                                             Less people living in night shelters
                            Does it work in Utrecht?

•   32% less house evictions in 2007 compared to 2005
•   Yearly 250 extra houses for homeless in 2007 - 2010
•   More than 1700 places and programs extra in 2007 - 2008




                    Outreaching      Ambulatory
                      teams          supported
                        550           living 550



                                      Supported
                        Activation
                                      living 210
                           410
                   Does it work for The Tussenvoorziening?


Activity                             2005   2007


Night shelter                         85     85    Beds


Supported living                     175    350    Houses and rooms


Debt management and income control   400    800    Clients


Outreaching street work               0     110    Successful contacts
         Does it work for an individual homeless?
•   Career from street to roof
•   Income secure & debts under control
•   Right to (health) care
•   Health care organized & teeth restructured
•   Psychiatric help & drug support
•   More types of daily activities
•   More stability in life

Challenges:
• Start and maintain social relations
• Give life a meaning
Stichting De Tussenvoorziening
     Wittevrouwenkade 6
        3512 CR Utrecht
        The Netherlands
        + 31 30 2340819
   www.tussenvoorziening.nl

				
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posted:12/13/2010
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