Consonus Adds New Hardware Platforms to Its Technical Support Offerings by onlineprnews

VIEWS: 5 PAGES: 2

									Consonus Adds New Hardware Platforms to Its Technical Support
Offerings
 Leading IT consulting firm, Consonus, expanded its technical support offerings to include
 new hardware platforms. Along with the new platforms, the IT maintenance services firm
 continues to provide award-winning customer care.
Online PR News – 09-December-2010 CARY, NC -- Leading provider of IT Consulting and
                                        –
Infrastructure, Consonus, recently announced the firm will now offer extended technical support for
additional hardware platforms, including Dell, IBM, and Sun platforms running Linux, Windows, and
Solaris. Named 'Consonus MultiCare Support Services,' this new comprehensive technical support
program covers storage systems and servers regardless of their age or manufacturer.

"Our customers spoke, and we listened. They told us they wanted an increase in the scope of our
support offerings -- more vendors, more platforms, more operations…essentially, more choices. With
the launch of our new MultiCare program, we are now providing more technical support choices
than ever before," said Lee Whitaker, director of customer care for Consonus (
http://www.consonus.com ).

 Our customers spoke, and we listened. They told us they wanted an increase in the scope
  of our support offerings -- more vendors, more platforms, more operations…essentially,
 more choices. With the launch of our new MultiCare program, we are now providing more
                        technical support choices than ever before,

Although hardware support coverage has now expanded, the firm continues to offer the same
exceptional customer care it is well-known for in the IT industry: single-source accountability for
software, hardware and third-party peripherals, as well as consolidated contract management and
quick resolution times.

"This new addition to Consonus' technical support offers the same excellent benefits, but now
provides even greater coverage for the entire IT environment," said Bob McCarthy, president of
Consonus. "Now customers can easily consolidate their multivendor IT maintenance services into a
single-source solution for technical support."

Along with providing IT maintenance services for Sun, Dell and IBM, Consonus also supports
NetApp, Hewlett Packard (HP), Symantec/Veritas and Oracle. Additionally, by specializing in
resolving complex technical support issues quickly and correctly, Consonus Customer Care is
proud to report a 96% case resolution rate from its most current Symantec audit.

About Consonus Technologies, Inc.
Consonus Technologies is a leading national provider of IT Consulting and Infrastructure, as well as
Managed Services. Based in Cary, NC, Consonus offers a comprehensive suite of technical
support services, including hardware support, while providing customers with solutions that address
data center efficiency, disaster recovery, data protection, and virtualization. Visit Consonus on the
Web at http://www.consonus.com .

Image Gallery



 Leading IT consulting firm, Consonus, expanded its technical support offerings to include new
 hardware platforms. Along with the new platforms, the IT maintenance services firm continues to
 provide award-winning customer care.

Media Information
Name      : Jonna Murnick
Email     : jonna.murnick@consonus.com
Url       : http://www.consonus.com
PO Box : ...
City      : ...
State     : ...
Zip Code : ...
Country : United States

								
To top