Certificate of Wage

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					  The Creation and Use
    of a State-Issued
  Certificate Program,
 Recognized and Driven
by Business and Industry
  The Creation and Use
    of a State-Issued
  Certificate Program,
 Recognized and Driven
by Business and Industry

 Presenter: Patricia Bates
 WAGE Coordinator at South
 Arkansas Community College
 Adult Education Section &
 Chair of State WAGE Advisory
    PRESENTATION HIGHLIGHTS


History of the AR WAGE Certificate Program
     Formation of a Certificate Program
    Certificate Types and Requirements
       Forming a Community Alliance
          Standard Competencies,
            Customized Instruction
            Return on Investment
           Marketing the Program
         Question & Answer Period
History of the Arkansas
   WAGE Certificate
       Program
History of the AR WAGE Certificate Program

WAGE stands for Workforce Alliance
 for   Growth in the EconomyTM
WAGE is a work-based certificate
 program in Arkansas
WAGE was not always WAGE, it
 evolved
Not surprisingly, WAGE grew out of the
 SCANS era in the late 1980’s when
 industry strongly noticed the skills
 shortage for competing in the new
 technological, global economy
 History of the AR WAGE Certificate Program

                 WAGE’s Logo

Employers who value and
 reward competent
 employees
Educators who respond to
 employers’ needs
Employees who understand
 the connection between
 employment and education
History of the AR WAGE Certificate Program

              WAGE’s Motto




                       “Linking today’s
                        workforce with
                      tomorrow’s jobs.”
Formation of a Certificate
       Program
     Formation of a Certificate Program

$ WAGE in Arkansas has formalized start-up
   manual for adult education programs
$ Adult education programs in Arkansas
   voluntarily choose to become a certified
   WAGE program
$ WAGE is supported out of a program’s
   regular budget
       Formation of a Certificate Program
              The Start-up Steps
 To become a WAGE Certified Center, a program must:
 Form an alliance that includes no less than six (6)
  businesses from their community
 Visit other WAGE centers
 Take Literacy Task Analysis (LTA) / functional 1
  hooks training                                        2
                                                 3
 Perform six (6) LTAs on local businesses
                                                            4
 Acquire signed agreements from alliance         5         6
  members
 Present start-up documentation for approval
  before the state committee
        Formation of a Certificate Program
               Employers’ Roles

Local employers agree to:
 Give added consideration to job and promotion
  candidates with WAGE certificates
 Allow adult educators to perform literacy task
  analyses on critical entry level jobs within their
  company
 Assist with providing classroom space and
  materials when needed
 Formation of a Certificate Program
  AR State WAGE Advisory Committee


Once certified, the center holds a
voting position on the state WAGE
       advisory committee
        KEY PLAYERS

• Business & Community Support
• Institutional Support
• Client/Employee Participation
          What Will it Take To Start

            -Necessary Components-

 Collaboration
 Spirit of Volunteerism
 Resourcefulness
 Fearless Innovation
 Local Customization
 Cheerleading
Certificate Types and
   Requirements
Certificate Types and Requirements


            Competencies



      WAGE students complete standard
competencies determined by businesses
  statewide, but taught locally within the
             context of local businesses
   Certificate Types and Requirements

                 Certificates


There are three certificates: Industrial, Clerical,
and Employability
The Industrial and Clerical require all of the
 WAGE Competencies, along with some
 additional requirements
The Employability allows for flexibility in
 competency selection and additional
 requirements
Certificate Types and Requirements
         Industrial Certificate
Certificate Types and Requirements
           Clerical Certificate
Certificate Types and Requirements
       Employability Certificate
Certificate Types and Requirements
       Employability Certificate




          A la carte
         Competencies
      Certificate Types and Requirements



Who are the students?
WAGE serves those students whose reading,
language, and mathematics skill levels measure
less than 12.9 by the Test of Adult
Basic Education (TABE).
      Certificate Types and Requirements
                The WAGE Test
Educators have devised an Arkansas-
specific WAGE test that tests all competencies
using work-related scenarios and documents
that came out of Arkansas businesses
Most questions on the WAGE test require an
observable, constructive answer
This test ensures consistency in
competency achievement since competency
lessons are customized to local businesses but
must be verified for a state certificate.
Forming a Community
      Alliance
         Forming a Community Alliance

Starting from scratch can take 12-24 months
Use connections already in place
Ensure each stakeholder has a interest that relates to
  the intended outcomes of the program; choose a
  focused chairperson
Meeting times should be most conducive to the
  consensus of the group, centering it around a
  normal meal time (breakfast, lunch, or dinner) tends
  to free up most people and has an added lure of food
  to ensure attendance
        Forming a Community Alliance

WHO MAKES UP THE ALLIANCE?
WAGE works with all community agencies:
service providers (family, human, and employment
services)
local and state government (Workforce Investment
Boards, mayors, city councils)
economic development (Chambers of Commerce,
development boards)
job training programs and job placement agencies
other educational entities
             “No Wrong-Door Policy”

            Civic       ?
    PT & FT Clubs
   Employment                   DHS
    Agencies

Chamber of                         JTPA
 Commerce
                 W.A.G.E.
Business &       Student          ESD
  Industry
                              Adult
                  City, Green Education
         ?       CountyThumb
                 and                      Industrial
                State                     Coordinator
             Government
Business & Industry
     Support

Advisory Board - 51%
Business Chair from Business/Industry

Business Must Identify Needs

Business Must Communicate
  Standard
Competencies;
 Customized
 Instruction
  Standard Competencies; Customized Instruction

Standard Competencies (handout)
Customized, prioritized, and proportionately
  emphasized based on business and industry
  findings from the Literacy Task Analysis
Taught within an actual workplace context,
 using “functional hooks” to help students
 “learn to learn”
   Standard Competencies; Customized Instruction

            The Literacy Task Analysis
 Educators work with the participating employers to
determine the community’s workforce educational needs
Educators go to the workplace and analyze the basic
skills needed to perform the job
Educators keep frequency charts for each
competency
Educators make note of which skills impact
production, profit, and safety the most
  Standard Competencies; Customized Instruction

 Contextual Lessons and Functional Hooks
 Educators build contextual, customized lessons
  for skills considered most important and
  occurring most frequently
 Educators develop “Functional Hooks” within the
  lessons to help students see the basic skills
  application with a real work scenario
 Educators have correlated appropriate
  supplemental materials to the competencies
What does WAGE Training look like?

Assessment
Intervention/Education
Post Assessment
Referral for Job Placement
        ASSESSMENT
 TABE - 7A or 8A, full battery or Survey
 Careerscope Assessment - interest and
  aptitude
 WAGE Post Test - test of 112 WAGE
  Competencies
 Spatial Relations Test
 Dexterity Test
 Computer Literacy Test
          EDUCATION
•GED Instruction &/or Basic Skills   •
Certified Adult Ed. Instructors
•Quality Textbooks
•Computer Tutorial Programs-
    PLATO, Passkey, SkillsBank
•Computer Literacy Software
•Employability Training
Return on Investment
          Return on Investment
THE BUSINESS TAKE ON RETURN ON INVESTMENT
$ Production improves.
$ Quality goes up.
$ Waste is reduced.
$ Profits increase.
$ Safety incidents are reduced.
$ Customer satisfaction improves.
$ Employee retention improves.
$ Recruitment costs are reduced.
$ Employee attitudes improves.
$ Employees show more interest and success at
  next level of technical training.
$ Employer competes better in a global
  economy; likelihood of longevity improves.
             Return on Investment

COMMUNITY RETURN ON INVESTMENT
$ Companies increase profits.
$ Increase profits improve wages.
$ Better wages retain better employees.
$ Better wages increases an individual’s
   spending power.
$ Better employees provides increased
   likelihood employer will stay in the area.
$ Increased spending power comes back
   to improve the community through improved
   tax base, tourism, economic growth.
$ Improved communities attract good
   business and good employees.
 Marketing
the Program
            Marketing the Program

On a shoestring with no assigned marketing
dollars:
 Using available web site
 Using PowerPoint and speaking to groups
 Making local Workforce Investment Boards
  aware that we already exist and invented the
  cooperative, collaborative approach
 Do-it-yourself brochures (handout)
 Newspaper articles on successful completers
 Special project newspaper advertisement
 Volunteer multimedia project
      Marketing the Program


       Best Cheerleader:
Business and industry themselves
Questions and
     Answers
Questions and Answers




       Questions


              Suggestions
Answers
Contact Information
         Patricia Bates
   pbates@southark.cc.ar.us
      870-862-8131 ext.182
www.aalrc.org/html/we/wage.html

				
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