Case Study of Burger King Operation Management by bnz18811


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									                                                                              Industry      Hospitality/Restaurant
                                                                              Client        TAB Gida
                                                                              Application   Employee Time Attendance
                                                                              Solution      Fingerprint Timeclock

              case study
                                                                              Year          2007
                                                                              Country       Turkey
                                                                              Release       Nov 2008

   Time Attendance & Payroll Solution for Burger King in Turkey

The Client                           company’s fast-growing business        At the headquarter level, it used to
                                     operation, the management              take few days in the HR
TAB Gida is the national brand       intended to implement precise and      department to process payroll
owner of Burger King in Turkey.      robust work hour control to            based on the spreadsheet records
The company recently increased       enhance its payroll system.            from over 200 locations nationwide.
its overall share by introducing                                            Neither the HR department had
two new brands: Sbarro under         The Challenge                          ability to measure or control front
pizza fast food in 2007 and                                                 line employees.
Popeye’s under chicken fast food     The basic objective of the project
in 2008. With the inclusion of       is to improve TAB Gida’s human         The project was managed by Meyer
these outlet numbers the company     resources management practice by       Inc, a leading system integrator in
increased its total outlet numbers   improving its capability to measure,   Turkey with in-depth industry
in Turkey from 156 in 2006 to 217    monitor and control its employees.     expertise in biometrics.
in 2007.
                                     Before the project, many part of       TAB Gida’s initial requirements to
By 2007, the company operates 3      TAB Gida’s staffing & payroll tasks    Meyer were to implement a clear
brands across 27 cities in Turkey    were processed in conventional         solution that can records ‘real’
and its employee exceeded 10,000     ways. The staff rosters and            work hours from all employees at
persons. As with other hospitality   bookings were created in               every location. and enable
businesses, the company employs      spreadsheets, and due to the           restaurant managers to view, edit
large portion of part-time staffs    industry’s dynamic nature, the         or create rosters of his/her
and moreover their work shifts       restaurant managers did not have       employees from remote location.
varies in time and locations.        precise control over monitoring and    Also from the HQ level, the
                                     recording of individual employee’s     customer wanted to monitor and
To get sufficient control over the   work hours.                            evaluate all employees’
                                                                                             About Suprema

                                                                                             Suprema Inc. is a leading global
                                                                                             provider of fingerprint recognition
                                                                                             and identity management solutions
                                                                                             and systems. The company’s range
                                                                                             of products includes fingerprint
                                                                                             modules, fingerprint systems, e-
                                                                                             passport readers and live-scanners.
                                                                                             Suprema has worldwide sales
                                                                                             network over 100 countries and Its
                                                                                             customers include worldwide
                                                                                             companies like Samsung, Hitachi,
 performance in real time, and                        employees can easily adopt the         Siemens, and Assa Abloy.
 integration of payroll process with                  device as their timesheet with
 the work hour records.                               simple instruction only. Then the      Suprema's fingerprint algorithm
                                                      work hour records from the             was proven to be world's most
 The Solution                                         BioStation™ can be directly            reliable solution by ranking No. 1
                                                      transferred over IP connection to      in the international Fingerprint
 The major components of the                          the payroll system at headquarter.     Verification Competition(FVC) in a
 solution provided to TAB Gida was                    The solution also allows each          row in 2004 and 2006 with the
 Suprema’s IP based fingerprint                       restaurant manager to view, edit       unrivalled outstanding
 terminals and Meyer’s integrated                     and report his/her own staffs’         performance. The company’s
 HR & payroll software. Fingerprint-                  work hour record from any              fingerprint matching and
 based time records of staffs are                     location at real-time basis, and all   extracting algorithms also ranked
 fully integrated with customer’s                     the updates and changes are to be      top in the Minutiae
 payroll database hence restaurant                    saved in the main server.              Interoperability Exchange (MINEX)
 managers can monitor real-time                                                              test by the NIST (National Institute
 staffing status from remote                          TAB Gida’s benefit were not only       of Standards & Technology) in 2008.
 locations.                                           limited to its operational
                                                      efficiency in staffing. The solution   Suprema is the first biometrics
 Suprema’s BioStation™ fingerprint                    also benefitted customer by            company listed on Korea's stock
 time attendance terminal can                         reducing its labor cost and            market (KOSDAQ) with its market
 verify, record and transfer the                      internal processes. The Turkey         capital exceeding US$100 millions.
 sign-in/out records simultaneously                   Burger King project shows how
 over the Internet. The device also                   biometric technology can improve
 features user-friendly GUI hence                     HR & payroll practice for labor-       For more information, please visit
 all restaurant managers and                          intensive hospitality industry.

CPU                      Dual CPU (32bit RISC + 400MHz DSP)
 Memory                  72MB flash + 34MB RAM
 Display                 2.5" QVGA 16M Color LCD
 PC Interface            USB, RS232
 USB Memory Slot         USB Host
 Log Capacity            500,000 events
 Operation Modes         Fingerprint, PIN, PIN + Fingerprint
 Door Phone              Microphone and speaker for door phone
 External I/O            Wiegand I/O, 4 TTL I/O
 Navigation Key          Navigation key for the menu movement
 Fingerprint Capacity    50,000 templates (25,000 fingerprints)
 Output Relay            Deadbolt, EM lock, door strike, automatic door
 Network Interface       Wireless LAN (optional), TCP/IP, RS485                              Suprema Inc.
                                                                                             16F Parkview Office Tower
Identification Speed     1 to 3,000 identification in 1 sec (max 9,700 templates)            Jeongja, Seongnam, Gyeonggi
 Function Key            4 Function Keys to user-defined functions                           South Korea 463-863
 Size                    135 x 128 x 50mm (W x H x D)                                        Tel +82 31 783 4592

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