certificate programs

certificate programs ASTD Certificate Programs offer an in-depth concentration on topics important to you and your career. Facilitators are expert practitioners whose work enables them to relate their research and theory to your on-the-job situation. The program content is based on the ASTD Competency Study and helps you prepare to obtain the Certified Professional in Learning and Performance (CPLP) credential. aNaLYZiNg HUmaN performaNce certificate program Thursday – Saturday 8:30 a.m. – 4:30 p.m. Analyzing Human Performance Facilitator: Mason Holloway, Platinum Performance Group Before you can solve performance problems, you need a systematic approach to get at the real performance gaps and root causes. Using the Performance DNA Toolkit— a complete and flexible set of tools, guides, checklists, and templates—you’ll learn to conduct a comprehensive analysis of human performance for any position. This course will show you how to use these tools efficiently and let you practice implementing them in an organization. You’ll receive a copy of Performance DNA Desktop software. actioN LearNiNg certificate program Friday – Saturday 8:30 a.m. – 4:30 p.m. Facilitators: Mike Marquardt and Chuck Appleby, World Institute for Action Learning This two-day program will help you understand how your own actions and experiences can improve performance and will demonstrate why action learning is effective in solving problems, building teams, developing leaders, and creating learning organizations. Discover the six essential elements for successful action learning programs, explore the steps and processes of action learning, and practice coaching action learning groups. NeW! bLeNDeD LearNiNg certificate program Friday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Jennifer Hofmann, InSync Training Today’s learning professionals are under pressure to address everevolving skills needed in their organizations, and they are being asked to do so with limited resources and time. This new program provides the road map for creating high-impact solutions that address these needs by combining various learning platforms, methods, and formats to motivate learners, produce real results, and increase productivity. After this workshop, you’ll be able to take immediate steps necessary to begin building blended learning solutions using the tools and action plan provided. aDVaNceD DesigNiNg LearNiNg certificate program Friday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Barbara Greenstein, Human Resource Prescriptions This two-day program teaches you how to design and develop robust and fun learning activities. You’ll practice designing activities using real-time projects and through exercises including role play, case studies, collaborative learning, stories, and games. bUsiNess esseNtiaLs certificate program Thursday – Saturday 8:30 a.m. – 4:30 p.m. Facilitators: Michael Petty and Susan Detwiler, LFGSM Expand your comprehension of business core skills in this three-day program. By understanding the business concepts of strategy, finance, and marketing, training professionals can effectively align learning with organizational strategies and achieve a greater impact on results. The learning professional’s MBA. aDVaNceD e-LearNiNg iNstrUctioNaL DesigN certificate program Friday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Ethan Edwards, Allen Interactions This certificate program redirects and narrows the focus of instructional design to those things that matter most in creating successful e-learning: effective ways to design meaningful, memorable, and motivational experiences, while blending in successful behavioral change principles. Based on dozens of research studies, these principles help you design learning events that go far beyond the transmission of information to achieve behavioral change and targeted performance levels. Learn to counter change inhibitors, design pre-instructional events, blend formal and informal learning, use techniques for performance change, create performance aids, and space learning events. 49 certificate programs career pLaNNiNg aND taLeNt maNagemeNt certificate program Friday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Bruce Runnfeldt, InnerChange Career planning and talent management are key functions of the learning and performance professional. You’ll learn how to ensure that employees have the right skills to meet the strategic challenges of the organization; align individual career planning and organizational talent management processes to achieve an optimal match between individual and organizational needs; and promote individual growth and organizational renewal. certificate programs DeVeLopiNg HigH-performiNg saLes professioNaLs certificate program Friday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Thomas D. Phillips, Sales University. This workshop provides sales trainers and managers with a plan for developing and delivering effective professional sales training and coaching programs. While rooted in the proven principles of adult learning and five effective training formats for sales professionals (web conferencing, half-day workshops, coaching/mentoring, multiday training sessions, and sales meetings), the program addresses the specific challenges of training and coaching high-performing sales professionals. creatiNg LeaDersHip DeVeLopmeNt programs certificate program Friday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Elaine Biech, ebb associates Creating an effective leadership program is essential for today’s competitive economy. Using ASTD’s exclusive model for creating leadership development programs, you can immediately apply your learning to organizational leadership development initiatives. Most important, the ASTD leadership development model includes a process to demonstrate the business value of leadership development programs. HUmaN performaNce improVemeNt iN tHe WorKpLace certificate program Thursday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Tom LaBonte, Workplace Learning and Performance In this foundation course in the series, you’ll be introduced to the world of human performance improvement (HPI) and prepared for the shift from a training mindset to an HPI mindset. Learn how to use the HPI process to help your clients articulate their business goals, link these goals to human performance, understand the current state of performance in the organization, find the root causes for performance deficiencies, implement solutions, and evaluate the results. You’ll also glimpse what it feels like to do performance consulting and what it takes to manage the change that accompanies interventions. coacHiNg certificate program Friday – Saturday 8:30 a.m. – 4:30 p.m. Facilitators: Virginia Bianco-Mathis, Strategic Performance Group Improve your clients’ ability to set goals and achieve satisfying results by helping them identify and take advantage of their natural strengths. Learn a model that outlines a coaching process you can use with individuals, teams, or an entire organization; and practice coaching competencies through role play, group exercises, and case studies. NeW! creatiNg NeW sUperVisor traiNiNg programs certificate program Friday – Saturday 8:30 am. – 4:30 p.m. Facilitator: Nanette Miner, InSync Training New supervisors have unique needs. They are making a critical transition into management, and this change requires developing a number of competencies quickly. This two-day program, also offered online, will show you how to build a new supervisor training program that facilitates development and addresses the realities of training new supervisors, including how to prepare individuals to make the transition from a contributor to a leader; prevent them from creating new liabilities for your organization; and increase their effectiveness, while reducing their learning curve. e-LearNiNg iNstrUctioNaL DesigN certificate program Friday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Carla Torgerson, Allen Interactions The workshop helps you develop e-learning experiences for users that are meaningful and memorable, and motivate learners to actually change their behavior. This two-day class reinvents instructional design common wisdom with fresh e-learning examples from real clients using real budgets, focusing on making your instructional design approach better. This is not a tools class. The focus is on skillfully meeting instructional design challenges in any industry. This original course of study was developed by Michael Allen, creator of Authorware and founder of Allen Interactions, in conjunction with ASTD. NeW! LearNiNg for mULtipLe geNeratioNs certificate program Friday – Saturday 8:30 am. – 4:30 p.m. Facilitator: Bob Johnson, Leadersearch Leverage the capacity of all generations in your workplace so you can positively impact the bottom line. A generation can be defined more by what it values, thinks, feels, and experiences than by the dates its members were born. Today’s successful organization must enhance learning so that it engages all generations. You’ll leave this program with techniques and methods regarding communication, motivation, feedback, and values that work best for the four generations represented in today’s dynamic workforce. Learning for Multiple Generations CERTIFICATE coNsULtiNg sKiLLs for traiNers certificate program Friday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Mitch Kotula, Development Plus Consulting Skills for Trainers Learning and performance professionals must demonstrate strong consulting skills to achieve success as business partners to the organizations they serve. This new two-day program demonstrates the behaviors and processes for effective internal consulting and allows you to practice key consulting competencies with tools, templates, and checklists that can be put to use immediately in the professional setting. DesigNiNg LearNiNg certificate program Thursday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Lorimer Fauntleroy, Pinnacel Performance Partners Developed for participants new to instructional design, this is the complete foundation workshop for designing outcome-based training, giving participants a competitive advantage when creating programs. The workshop follows a human performance improvement approach to designing learning and includes practice in needs assessment, job/task analysis, and course design using templates exclusive to ASTD. You’ll learn how to apply a structured step-by-step process for instructional systems design and will have the opportunity to apply what you learn to your own work. faciLitatiNg orgaNiZatioNaL cHaNge certificate program Friday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Carol Susan DeVaney, CPLP, DeVaney Wong International Facilitating change is more critical now than ever as organizations are affected by economic conditions and driven to improve efficiency, productivity, and service quality. This two-day program establishes a comprehensive change model that can be immediately applied to your current situations. maNagiNg orgaNiZatioNaL KNoWLeDge certificate program Friday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Marc Rosenberg, Marc Rosenberg and Associates Effective knowledge sharing throughout an organization enhances employee performance, fosters innovation, and facilitates the exchange of an organization’s most important commodity—the knowledge of the people who make the difference between success and failure. Managing knowledge combines organizational culture, strategic goals, individual needs, and expertise of people to create an atmosphere of learning and growth. Philosophically, knowledge management must be a vital part of corporate principles and individual jobs for knowledge sharing to succeed. So how do organizations transform their current structure and processes to become learning organizations that leverage knowledge management? This workshop covers the essential components of knowledge efforts. cpLp prep WorKsHop Friday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Lynne Lewis, CPLP, Consultant This two-day workshop is the perfect starting point for preparing for both the knowledge-based CPLP exam and the work-product submission. Through exclusive samples of successful work products and 250 assessment questions, you’ll bolster exam-day and work-product preparation. 50 51 certificate programs maNagiNg tHe LearNiNg fUNctioN certificate program Thursday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Rita Bailey, QVF Partners Providing leadership in developing human capital to execute an organization’s strategy is key to organizational achievement. Successful managers of the learning function: • understand the current and evolving role of the learning manager rapiD LearNiNg tecHNiqUes certificate program Friday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Gail Heidenhain, International Alliance for Learning This two-day program for experienced trainers provides an active environment to stimulate your senses by using a combination of learning techniques including teach-backs, break-out groups, and practice recall. You’ll apply adult learning theory and new research describing how people transfer learning to create fuller learning experiences that stimulate the mind and body and result in a faster learning rate. in challenging environments • establish a vision by creating a compelling picture of how the learning function improves business performance and enables execution of organizational strategy • partner with business leaders to advocate improving performance roi sKiLL-bUiLDiNg certificate program Friday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Patti Phillips, CPLP, ROI Institute. Learn to show return on investment! In this workshop, you’ll develop the skills to create and deliver effective return-on-investment (ROI) evaluations for learning and performance, organizational development, human resources, technology, change, and quality solutions. The program emphasizes the Phillips ROI methodology; you’ll learn to apply ROI techniques to learning and performance solutions, link training program objectives to business results, and develop an evaluation plan for one of your own programs. through learning • establish strategies; develop long-range learning, development, and human performance initiatives to implement the vision; and understand what drives business and how the learning function can best add value • run the learning function like a business by converting strategies into action plans reconciled with real-life constraints • develop and monitor budgets, and understand staffing and resource deployment. measUriNg aND eVaLUatiNg LearNiNg certificate program Thursday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Lizette Zuniga, LCZ Integrated Solutions. This comprehensive three-day certificate program provides a solid foundation in all aspects of the measurement and evaluation of learning and performance solutions. Through small group interaction, application exercises, and a running case study, you’ll learn how to determine the impact of learning programs, and develop and implement an evaluation strategy for your organization. test DesigN aND DeLiVerY certificate program Friday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Cindy Hill, ACT Customized tests can help you determine who should participate in a training program and whether the participants mastered the material presented. This workshop will provide you with a comprehensive understanding of how to design and deliver tests that will meet organizational needs and follow professional standards. proJect maNagemeNt for traiNers certificate program Friday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Lou Russell, Russell Martin Associates This workshop features concrete steps to improve your project management skills. You’ll learn to manage your critical projectmanagement role, helping to deliver learning and performance solutions that better support business goals; and to be more effective in planning, organizing, and controlling your projects. traiNiNg certificate program Thursday – Saturday 8:30 a.m. – 4:30 p.m. Facilitator: Sharon Wingron, CPLP, Wings of Success This is the trainer’s training program. It’s a practical, how-to overview of the entire training function. It prepares new trainers with critical training skills and introduces seasoned practitioners to the latest techniques for delivering powerful training. The workshop is based on the ASTD Competency Model and covers the key actions and knowledge necessary to deliver world-class training. The content of this workshop provides preparation for obtaining the CPLP credential. 52 satUrDaY, maY 30 precoNfereNce WorKsHops Preconference Workshops require an additional fee and are offered on Saturday only. These interactive programs typically are more hands-on than the concurrent education sessions and are an ideal way to develop new skills or gain new perspectives, while focusing on a topic in depth. To view full descriptions, visit the conference website at www.astd2009.org. satUrDaY, maY 30 Workshop 5 Assessing Your Learning Organization: A Diagnostic Tool Kit for Strategy Development Room 146 A Track: Learning as a Business Strategy Learning Approach: Experiential/Interactive Learning Target Audience: Learning Executive Room 103 A Speakers: Judy Albers, Sam Herring, Intrepid Learning Solutions Learning Objectives: Using diagnostic tools, identify opportunities to increase efficiency and reduce costs in your learning organization Apply a jargon-free assessment model that will enable you to clearly communicate your learning organization’s strengths and weaknesses at the executive level Identify organizations facing similar challenges, share benchmark data, and use this information as you prioritize changes and efficiencies. 9:00 a.m. – 5:00 p.m. fULL-DaY WorKsHops 9:00 a.m. – 5:00 p.m. Workshop 3 Design for Real Business Results Track: Learning as a Business Strategy Learning Approach: Best Practice/Award Winner Target Audience: Director/Manager Speaker: Bill Wilson, Inner Harbor Partners for Improved Performance Learning Objectives: Practice designing a performance improvement strategy that produces real business results Identify successful behaviors that drive business results Develop strategies that address each element (knowledge, skill, and attitude) necessary to support the identified behaviors. Workshop 8 The Art of Engagement Room 146 C Track: Career Planning and Talent Management Learning Approach: Experiential/Interactive Learning Target Audience: Director/Manager Speaker: Jim Haudan, Root Learning Learning Objectives: Measure and assess your company’s engagement at the leader, manager, and individual contributor levels Apply the Six Keys to Engagement to create compelling ways to engage your people to motivate them and get them involved in the success of your business Employ the Four Roots of Engagement to design new and creative processes for engaging your employees. 8:30 a.m. – 4:30 p.m. HaLf-DaY WorKsHops 8:30 a.m. – 12:00 p.m. Workshop 1 Authentic Conversations: Creating Whole System Engagement and Accountablility Room 101 Track: Personal & Professional Development Learning Approach: Experiential/Interactive Learning Target Audience: Organizational Change Manager/Facilitator Speakers: Jamie Showkeir, Maren Showkeir, henning-showkeir & associates Learning Objectives: Apply a business case that supports organizational change based on new conversations that focus on personal accountability and choice Apply concepts demonstrating the power of ordinary conversations in creating culture and engaging change Confront individual intentions that expose the use of conversations for manipulation and effect and apply strategies for changing these intentions Conduct a new, culture-changing conversation that confronts cynicism, helplessness, and lack of commitment in others. Workshop 6 Developing Interactive Learning Objects, Simulations, and Games Room 146 B Track: E-Learning Learning Approach: Core Topic Target Audience: E-Learning Developer Speaker: Jon Aleckson, Madison Productions and Web Courseworks Learning Objectives: Apply a design process that includes tools that allow for discussion on learning theory, client sign-offs, and stakeholder involvement Design learning objects that incorporate game theory and principles Create an activity blueprint to coordinate communication among team members and stakeholders. Workshop 9 How to Design and Conduct Training Games and Activities Room 102 B Track: Designing and Delivering Learning Learning Approach: Experiential/Interactive Learning Target Audience: Trainer/Learning Facilitator Speakers: Sivasailam Thiagarajan, Workshops by Thiagi; Tracy Tagliati, Mercury Insurance Learning Objectives: Design effective games and activities using the faster-cheaper-better design approach to meet objectives and use local resources Conduct and debrief training activities effectively by balancing the seven critical dimensions Use regular newsletters and online resources to continue development and delivery of training games and activities. Workshop 4 Guarantee Performance and Business Impact Room 103 B Track: Learning as a Business Strategy Learning Approach: Experiential/Interactive Learning Target Audience: Learning Executive Speakers: Robert Brinkerhoff, Western Michigan University; Timothy Mooney, Advantage Performance Group Learning Objectives: Apply the HIL methods and tools to expand critical workplace learning initiatives to include critical impact-enhancing before and after actions for managers of trainees and other key stakeholders Use an impact-mapping tool to help stakeholders clarify, commit to, and link learning needs and performance objectives to measurable business goals Apply the principles of the Success Case Method to practically, strategically, and credibly evaluate the business impact of a learning intervention. 1:00 – 4:30 p.m. Workshop 2 Neurobics Room 101 Track: Personal & Professional Development Learning Approach: Experiential/Interactive Learning Target Audience: Trainer/Learning Facilitator Speaker: André Vermeulen, Neuro-Link Learning Objectives: Apply three sequences of brain integration techniques to your learning design and delivery Use Neurobic exercises to increase brain fitness levels and learning retention with your learners. 54 Workshop 7 The Learning Technology Strategy Workshop Room 102 A Track: E-Learning Learning Approach: Experiential/Interactive Learning Target Audience: Learning Executive Speaker: Clark Quinn, Quinnovation Learning Objectives: Determine your organization’s learning technology gaps and opportunities Map organizational learning goals to specific technologies Prioritize technology steps into a learning strategy. Workshop 10 Leader as Coach: High Performance Coaching in the Workplace Room 201 Track: Career Planning and Talent Management Learning Approach: Experiential/Interactive Learning Target Audience: Learning Executive Speakers: Jim Boneau, Susanne Biro, Bluepoint Leadership Development Learning Objectives: Apply the three elements of the Great Expectations Coaching Model in your own leadership, as well as within your organization Develop your ability to foster greater accountability in others and accelerate the achievement of business goals. 55 satUrDaY, maY 30 9:00 a.m. – 5:00 p.m. coNtiNUeD Workshop 11 Leaders as Teachers: Unlock the Teaching Potential of Your Company’s Best and Brightest Room 202 A Track: Leadership and Management Development Learning Approach: Best Practice/Award Winner Target Audience: Learning Executive Speaker: Ed Betof, University of Pennsylvania Learning Objectives: Align the leaders as teachers approach with your organization’s strategic goals, business objectives, and results Begin, strengthen, renew, or increase the use of leaders as teachers in your organization Implement at least two specific actions that involve leaders serving as teachers. 6:30 p.m. meet-to-eat Join other ASTD 2009 conference participants for a dutch-treat dinner at one of the selected restaurants. Restaurant descriptions and prices are at the Meet-to-Eat counter located in the East Registration area. If you have signed up for tonight’s dinner, please meet at the Meet-to-Eat counter in East Registration by 6:30 p.m. to share cabs or walk together to selected restaurants. Workshop 12 Building Leaders Within Islamic and Multicultural Environments Room 202 B Target Audience: Arabic Speakers Speaker: Meshal Abdullah Al-Meshan, Public Authority for Applied Education and Training Description: This workshop is conducted in Arabic for a Kuwaiti audience. 5:00 – 6:15 p.m. Newcomers Orientation Ballroom A Target Audience: New conference attendees Speaker(s): Johari Mahasin Rashad, U.S. Environmental Protection Agency, and members of the 2009 Planning Advisory Committee Orientation is particularly important for first-time attendees; however, even the most experienced Conference & Exposition attendees can benefit. Learn how to make the most of your ASTD 2009 experience. Join other first-time attendees for informal networking. Learning Objective: Navigate the conference effectively. Session Repeated Sunday, 9:45 – 11:00 a.m. 56 This book is accurate as of press time and replaces preconference publicity. Please check the Addendum to the Program Guide for program updates, announcements, and additional exhibitor listings. Addendums can be found at the Registration and Badge Holder PickUp Counters.