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                  Travel            S e r v i c e s         N e w s l e t t e r
                      Travel Services is a division of Purchasing Services
                                                                                                 Recipient: Route to U of M Staff and Faculty in
                                                                Summer 2001                      your unit. Photocopy if necessary.

                                                  Big Ten United Airlines Contract Offers 21%
                                                           Discount Off All Airfares!
                                            E    ffective September 1, 2001, University
                                                 employees can take advantage of a
                                                                                              negotiated separately with the airlines or
                                                                                              travel agencies.
                                            21% discount off all domestic (and most
                                            international) United Airlines published          Carriers participating in the agreement
       Travel Services                      fares.                                            include United Airlines, United Express,
        Home Page:
                                                                          United AirlinesUnited Shuttle, Lufthansa, SAS, Air
                                            In an unprecedented move for universities
                                                                                              Canada, and British Midland.                                       discount on hold until further
                                            and colleges, the Big Ten Travel Managers
   travelstuff/travelmap.html               Group, through the competitive bid process,notice.To obtain the 21% discount, all
                                            successfully negotiated a volume                  reservations must be booked through the
                                            agreement that extends a business and             University's contract travel agencies – AAA
                                                                              Kathleen Minnesota/Iowa Travel, Carlson Wagonlit
                                            leisure airfare discount to all the Big Ten Stoner
In This Issue:                              schools.                      University of Minnesota
                                                                                              Travel, Corporate Travel, or University
Big Ten United Airlines                                              Travel domestic Travel.
                                            The 21% discount applies to allProgram Coordinator
                                                                                                               See web site http://
                                                                                     for contract
  Contract Discount .......... 1
Major Change in Paying Air                                                     (612) 626-1696
                                            markets within the 48 contiguous states,          information.
  Travel .............................. 1   Alaska, Hawaii, and Canada and to all
New HHH Terminal Opens 2                    international transatlantic, transpacific, Latin  To realize the full benefit of this new
Get to Electronic Sources                   America, Puerto Rico, and intra-Asia flights.     discount, whenever you are making air
  While Traveling .............. 3                                                            reservations we encourage you to always
Go to ISTC to Prepare for                   The discount does not apply to group travel       ask if there are any United Airlines flights
  International Travel ........ 3           that requires blocking a large number of          that fit your trip schedule should the travel
American Express                            seats together on one flight. Group travel        agent not offer a United flight as an option.
  Corporate Card .............. 3           should be bid out (over $10,000) or
GE Capital MasterCard for
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  Business Travel ............. 4
GE Capital MasterCard
  Insurance Benefits ......... 4                Major Change In Paying For Air Travel – Use of
National Car Rental News . 4
Regal Hotel Changes                                  CUFS Numbers to be Discontinued
  Name ............................... 5
Ramada Inn Roseville Now
  a Radisson Hotel ............ 6           E    ffective July 15, 2001, University employees may use either their purchasing or
                                                 corporate travel cards to charge authorized business airfares.
Amtrak Offers Express
  Service for DC/New York                   The use of CUFS numbers as a payment option through the University's contract travel
  Travelers ......................... 6     agencies will be discontinued effective September 1, 2001.
American Airlines Charges
  Fee for Paper Ticket ....... 6            A transition period from July 15 through August 31, 2001 will allow departments to phase
Browse The Web – Travel-                    out the use of CUFS numbers for charging airfares and decide on how they will implement
  Related Sites .................. 7        the new options into their financial processes.
Northwest Offers Self-
  Service Check-in ............ 7                                                                                     continued on next page
                                                                                                                                                   Page 1
                                            Contains 50% Recycled Paper, 10% Post Consumer Waste
                           Major Change In Paying For Air Travel                  continued from page 1

                           The focus of the University travel programs remains the same, cost effective yet meeting
                           the scheduling needs of our business travelers. It is recommended that airline reservations
                           be booked at the contract travel agencies (see for list) using
                           either the University Purchasing Card (Wells Fargo MasterCard) or the University Corporate
                           Travel Card (GE Capital MasterCard).

                           For your convenience, comparisons of the payment processes and the card programs for
                           both cards are listed below.
"Live out of your
imagination, not your      Airline Payment Process Comparison:
                             Purchasing Card                             Travel Card
    – Stephen R. Covey –
                             Reserve airfare prior to trip.              Reserve airfare prior to trip.
                                                                         Charge appears on monthly corporate card
                                                                         statement sent to individual.
                             Charge appears on weekly ECAR or            Submit a Payment Voucher, PV document for
                             monthly CAR document.                       reimbursement before trip occurs or wait until
                                                                         trip completion and include on the Employee
                                                                         Travel Reimbursement, ETR form.
                             Transaction appears in CUFS.                Transaction appears in CUFS.

                                                                         Cardholder submits payment to GE Capital
                                                                         by due date.

                           Charge Card Program Comparisons:
                                              Purchasing Card                          Travel Card

                             Issued To        Individual University employe            Individual University employee

                             How Billed       Centrally billed                         Individual billed

                             How Paid         Centrally paid                           Individual pays

                             How Used         Use for business airfare or              Use for any and all business
                                              conference registration fees.            travel expenses

                           For questions regarding the change, contact:

                               Leslie Koidahl                                  Kathleen Stoner
                               Purchasing Card Program Administrator           Travel Card Program Administrator
                               (612) 626-8673                                  (612) 624-1696

                                    New Hubert H. Humphrey Terminal Opens
                            T    he new $73 million dollar Hubert H. Humphrey terminal opened May 2, 2001.

                             The two-story terminal, designated as the home for Twin-Cities-based Sun Country Airlines has
                             an expanded number of airline gates, several eating facilities, and retail shops. The old HHH
                             terminal will be torn down to make way for a parking ramp that will serve HHH travelers and
                             employees and be used as remote parking for the main terminal customers.

                                                                                                                        Page 2
          Get to Electronic Sources While Traveling
                                                      and/or usage fees can be applied directly to your
M      embers of the University community
       frequently need electronic access to
people, resources, and services when they're not
                                                      University Travel Card for travel reimbursement
on campus. The Office of Information
Technology (OIT) now offers you a variety of          For those traveling in the United States, OIT's
alternatives to access these electronic resources     800 Remote Access Service to the
when you travel.                                      University's modem pool is available. This
                                                      is the preferred and recommended method
OIT partnered with AOL, iPass, and Unet to offer      because hotel 800 calls are generally lower;
global network access solutions for those of you      per minute rates are only $0.9 per minute and
who may travel internationally and have a need        billing is automated through OIT's Networking
to use University electronic resources. The           and Telecommunications Services monthly
above service providers can offer dial-up access      billing process.
services through local telephone numbers in
international cities and countries. This eliminates   For more information about these and other
expensive and cumbersome international calls          remote network access services, visit web site:
to the University's modem pool service. Monthly

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       Go to ISTC to Prepare for International Travel
A   re you traveling in Europe this summer? The International Study & Travel Center (ISTC)
    offers the best deals available for rail passes; ISTC staff can advise you on the most convenient
and most economical options for your travel plans; and, there are no service or agency fees.               "It is good to be
                                                                                                           spontaneous, it is good
ISTC offers a wide range of travel books for sale, as well as money belts, pouches, and travel goods       to be thorough, it is
that will help you prepare for travel. Other services include inexpensive passport photos, International
                                                                                                           good to have something
Student and Teacher Cards, Hosteling International Cards and guides, travel insurance information,
and group flight arrangements. ISTC is not a travel agency and cannot issue airline tickets, but their     that inspires you."
experienced staff have traveled the world and can offer general travel advice that will save you
money and make your trip easier.                                                                                – Paul McCartney –

ISTC has a history at the University of Minnesota dating back to 1967. The Center will be relaunched
in the Fall of 2001 as the International Service and Travel Center and will be undergoing a
face-lift this summer to improve their location in Blegen Hall. The Center currently maintains a
resource library of over 700 travel and general resource books and guides to assist everyone in the
University community in the appropriate preparation for international travel. ISTC also manages a
nationally recognized web site at that is linked to over 600 other sites and
receives over 3 million hits a year.

ISTC is located in the basement of Blegen Hall, just down the hall from the West Bank bus stop.
Summer business hours are from 8:30 a.m. to 4:30 p.m. and during the school year, the Center is
open until 6:00 p.m. on Mondays. The telephone number is (612) 626-4782 and rail passes can be
ordered over the phone.

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Still Holding an American Express Corporate Card?
                   – Cut it up –
    re you still holding onto a University of         new GE Capital MasterCard as its travel card.
A   Minnesota American Express Corporate
Travel Card?                                          Most of the University's American Express
                                                      Cardholders were automatically issued a new
If so, please cut up and throw away immediately.      GE Capital MasterCard last summer.
They are no longer valid and will be rejected at
time of use.                                          For details on the new GE Capital MasterCard,
                                                      check Purchasing Services U-Wide contract
The University's American Express Corporate           site at Click
Travel Cards were all cancelled on September          on the Travel option, then the letter C or scroll
30, 2000 when the University switched to the          to Corporate Card.
                                                                                                                                 Page 3
                                                      GE Capital MasterCard
                                                  for Business Travel Use Only
                            T    he GE Capital MasterCard, the
                                 University's Corporate Travel Card,
                                                                              Please keep in mind that the Travel Card is a charge
                                                                              card, not a credit card. Full payment of the balance
                            offers travelers an option for paying for         is required each month. The University will not
                            business travel expenses rather then using        reimburse or pay for late fees or financial charges
                            their own credit cards or cash.                   accrued due to late payment of an account. That is
                                                                              the individual cardholder's responsibility.
                            Under the University's contract with GE
"What lies behind us        Capital, only business travel and travel-
and what lies before us     related expenses should be charged to an
are tiny matters            account.
compared to what lies
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within us."

– Oliver Wendell Holmes –
                                  GE Capital MasterCard Insurance Benefits for
                              Insurance Type        Who Manages/Provides It? Who To Call With A Claim        For Other Questions

                              Car Rental Insurance MasterCard/Master Assist      MasterAssist                Master Assist
                              Full Primary                                       (1-800-MC-Assist)
                              Collision Damage
                              Waiver               Visa Travel Insurance

                              Lost Luggage          Hartford Life Insurance      GE Customer Service (we GE Customer Service
                              Insurance                                          will provide w/address to send 1-800-464-3603

                              Travel Accident       MasterCard                   GE Customer Service (we GE Customer Service
                              Insurance                                          will provide w/address to send 1-800-464-3603

                              MasterCoverage                                     GE – Amy Lyon (we will GE – Amy Lyon
                              Insurance                                          provide w/address to send (801) 517-5858

                                                       National Car Rental News
                            N    ational Car Rental's current U-Wide Contract runs through June 30, 2002. The new fiscal year
                                 brings a few changes to the contract in the areas of rates, international discounts, and on-line

                            Rates Increase for FY 2001-02

                            Effective July 1, 2001, the daily contract car rental rates increased by $1 in each car class category.
                            New daily rates are:

                            Sub-compact                  $40
                            Compact and Midsize          $41
                            Full-size, 2 & 4-door        $43
                            Premium                      $50
                            Luxury                       $57
                            Minivan                      $67
                            15-passenger van             $77
                                                                                                           continued on next page

                                                                                                                               Page 4
National Car Rental News                             continued from page 4

Weekly and monthly rental rates also increased. Check the U-Wide contract web site at http:// for details.

International Discounts Extended to Additional Countries

In international markets, National expanded the list of countries offering a discount. In Europe the     "We are what we
20% discount now applies to Norway, Portugal, and Spain as well as Austria, Belgium, Denmark,            repeatedly do.
France, Germany, Holland, Ireland, Italy, Sweden, and Switzerland. South Africa has been added           Excellency then, is not
with a 20% discount, but Africa and the Middle East remain at 10%; Japan at 25%, and the Caribbean,      an act, but a habit."
Latin America, Australia, Pacific Basin, and Puerto Rico at 15%.
                                                                                                                      – Aristotle –
Emerald Club Instant On-line Enrollment Available

University employees can now instantly enroll on-line in National Car Rental's Emerald Club. Emerald
Club membership, normally $50 per year, is free to University travelers. Emerald Club benefits
include express service at major airports (proceed directly to vehicles by-passing the counter) and
car choice to automatic upgrades.

To enroll, simply fill out and submit the on-line application form found at web site http://

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                            Regal Hotel Changes Name
T   he Regal Minneapolis Hotel, a U-Wide
    Contract Local Hotel vendor, officially
                                                     cocktail lounge wired with T1 high speed internet
                                                     access, and nine new VIP suites.
changed its name to the "Millennium Hotel
Minneapolis" and is now a member of the              The centerpiece of the renovation program has
Millennium Hotels and Resorts group.                 been the conversion of many guest rooms into
                                                     Millennium Classic rooms that have the feel and
Millennium Hotels acquired 12 Regal Hotels in        look of a contemporary upscale residential
the United States earlier this year. The holding     apartment. Special functional touches include
company, Millennium and Copthorne PLC is an          Knoll Soho ergonomic chairs, large desks, and
international hotel company with 120 hotels in       telecommunications technology and lighting.
13 countries including the United States, United
Kingdom, Singapore, Australia, France,               The Millennium Hotel Minneapolis has 321 guest
Germany, Indonesia, Malaysia, New Zealand,           rooms and suites and is located at 1313 Nicollet
and the Philippines.                                 Mall with skyway access to the Minneapolis
                                                     Convention center. In addition, the hotel offers
An ambitious system-wide renovation and              over 2,000 square feet of flexible meeting area,
rebranding program throughout the Millennium         including the sought after 14th floor meeting
system will ensure; that guests, whether traveling   room with a breathtaking view of the Minneapolis
for business or pleasure, will enjoy the finest      skyline.
facilities, amenities and services. The
Minneapolis property renovation plan includes        For reservations, call (612) 332-6000. Refer to
120 millennium guest rooms, a whole new lobby,       University of Minnesota/Big Ten rate.
front desk, and club business lounge, a high tech

                                                                                                                                   Page 5
                                  Ramada Inn Roseville Becomes a Radisson Hotel
                                             — Offer Special Rate —
                                T   his spring, the Ramada Inn Roseville converted to a Radisson Hotel. Currently, a $4.2 million
                                    dollar renovation is underway with completion expected by late summer 2001.
Underground Tram
  Now Open at                   The renovation includes the addition of an on-site dining facility, Axel's Restaurant & Lounge, which
     Airport                    will be open for breakfast, lunch, and dinner.

                                As the Radisson Hotel Roseville, for the remainder of 2001, the hotel is offering a special introductory
Getting from your gate to a
                                discounted rate of $78 per night plus taxes to the University of Minnesota.
car rental facility at the
Minneapolis-St. Paul Airport
                                When making reservations, simply identify yourself as an employee or visitor to the University to
is now a lot easier with the
                                get the special rate.
opening this spring of a new
underground tram system.
                                The Radisson Hotel Roseville is located at 2540 West Cleveland Ave., Roseville, MN. For reservations,
                                call (651) 636-4567.
The shuttle holds 60
passengers and connects the
blue/red parking ramps and
the car rental facility via a                         ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○
tunnel in 90 seconds. Prior
to this new tram service, the
trip took eight minutes via         Amtrak Offers Express Service for DC/New York
shuttle bus.
The tunnel now houses two
trams, but two more will be
added by the end of 2001.
                                E   ffective March, 2001, Amtrak added a
                                    new non-stop Acela Express Train from
                                                                                 Amtrak's Metroliner has hourly service from 6:00 a.m.
                                                                                 to 7:00 p.m., Monday through Friday, between New
                                Washington D.C. to New York. In addition,        York and D.C.
                                there is an early morning departure from
                                Boston to New York with an early evening         Reservations for Amtrak can be made through the
                                return to Boston.                                University's contract travel agencies (http://
                                                                        or call the Amtrak Service
                                The trip between New York and D.C. takes         Center at 1-800-525-2500.
                                approximately two and one-half hours.

                                                American Airlines Charges $10 Fee
                                                        for Paper Ticket
News from Carlson
 Wagonlit Travel                  I  n April 2001, American Airlines began charging travelers a $10 fee for paper tickets. The fee
                                     applies to customers who purchase tickets directly from American Airlines reservation centers,
                                  airport locations, or their web site.
According to Carlson
Wagonlit, a U-Wide Contract       According to American Airlines, the fee was implemented to help recover the cost of producing
travel agency, 88% of             a paper ticket when a passenger's itinerary qualifies for an e-ticket.
University airfares purchased
in 2000 were e-tickets vs.        The fill will not apply to paper tickets issued by travel agencies to travelers who pay full fare or
paper tickets.                    to American's Executive Platinum members.

                                  Also, the fee will be waived, if for involuntary reasons, a traveler must convert an e-ticket to a
                                  paper ticket for re-accommodation on another carrier.

                                                                                                                                    Page 6
                Browse The Web – Travel-Related Sites
     Reservation site for airfares, lodging, car rental.
     Site to bid for airline seats and hotel rooms. Priceline picks the hotel and airline.
     You give up a lot of freedom and planning.
     Site lists accommodations and amenities for your dog including camps, day care,
     parks, and pet sitters.
     Reservation site for airline tickets, lodging and car rental.
     Site of the National Park Service with information about fees, making reservations, and maps. and
     Sites list last minute hotel deals/rooms (in many chains) that would otherwise go unused.
     Site for the Best Western Chain hotels. Provides locations, room availability, and rates.                Delta Extends
                                                                                                            Group Discounts to                                                                                 Regional Carrier
     Site that tracks fuel costs across the country to help find the lowest price gas stations in a given
                                                                                                            Delta Airlines expanded its
                                                                                                            group airfare discounts to its
                                                                                                            regional airline, Delta
     Time converter site helpful for international business.
                                                                                                            Express.       Groups are
                                                                                                            considered to be 10 or more
                                                                                                            persons traveling on the same
     Airline reservation site founded by United, Delta, Continental, American, and Northwest Airlines.
                                                                                                            flight. Group travelers are
                                                                                                            entitled to discounts of 5
                                                                                                            percent to 10 percent off
     Site provides information on embassies and consulates worldwide.
                                                                                                            published fares and an
                                                                                                            additional 5 percent discount
                        ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○                               when the flights are booked
                                                                                                            at least 60 days in advance.

                                                                                                            Group airfares on Delta can
             Northwest Offers Self-Service Check-In                                                         be booked through the
                                                                                                            University's contract travel
A    t Mpls/St. Paul International Airport
     (MSP), Northwest Airlines domestic
                                                   Passengers establish identity with a credit card and
                                                   answer the security questions; then hand the luggage
                                                                                                            agencies or directly with the
travelers can now check their own luggage          to a Northwest attendant who puts the bar-coded
with their e-ticket and a valid identification.    destination tag onto each bag. The
Even during the recent test stage, Steven          whole procedure should take no
Smith, director of customer service for            longer than a few minutes
passenger operations, said that the new            compared to the usual longer
system accounted for 40% of the luggage            wait at the regular ticket
checked by passengers with e-tickets at MSP.       counter.

Fifteen luggage-checking machines are
located at the south end of Northwest's
terminal ticketing area, near the replica of
the Spirit of St. Louis airplane.

                                                                                                                                        Page 7
Changes & Deletions For Mailing Address                                              TRAVEL UPDATE is published
                                                                                 periodically by University of Minnesota
                                                                                       Purchasing/Travel Services
          Change    Add   Delete        E-Mail Only                                     1300 S 2nd St Suite 560
                                                                                      Minneapolis, MN 55454-1082
                                                                                          Kathleen Stoner, Editor
 Department:                                                                            E-Mail:

 Bldg.:                                Mail Code:                               Bonny Fleming, Production and Layout
                                                                                       Phone: (612) 624-2828
                                                                                         Fax: (612) 626-0366



 E-Mail Address:                                                               The University of Minnesota is an equal
                                                                               opportunity educator and employer.
 Person making request:



                                             D e t a c h a n d Ma i l

University of Minnesota
Purchasing Services
1300 S 2nd St Suite 560
Minneapolis, MN 55454-1082

                                This publication is available in alternative formats upon request.
                               Please call Bonny Fleming, Purchasing Services, (612) 624-5255                              Page 8

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