Advertising Project Execution by bpl19909

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									Consulting Workflow
25.2.2006
                                Workflow Overview


 ]project-open[ supports a range of processes
  that connect companies across their value
  chains. Example include:
   –   Sales and Presales
   –   Project execution
   –   Recruiting
   –   Invoicing
 Workflows are currently implemented via a
  number "States"
 A fully configurable workflow is under
  development (http://www.project-
  open.org/product/modules/workflow/)
                                    Conceptual Model:
                                   Extended Company

                                       Technologies
Providers     Manufacturer   Clients    Collaboration
                                         & Project
                                         Rooms
                                        Web Services
                                        Extranet/VPN
                                        Sales Support
                                        CRM/SCM/…
                                        Collaborative
Sub-                                     Forecasting
contractors
                                        ...
                                   Example: Project "Translation Workflow"
           20. The managing director                                              1. The customer shows
           evaluates the profitability of                                         interest in a project
           his projects and customers
                                                                                             2. The key account creates
                                                                                              a new (potential) project
      19. Providers confirm
      a payment reception                                                                          3. The key account logs
                                                 Data          Sales                               customer interaction
     18. Providers track
     their invoices                             Ware-                                                 4. The project manager
                                                House                                                 receives files from the
17. Providers post their
invoices into the system
                                                                              File                    customer

                                                                            Storage                       5. The project manager
16. The accountant logs                                                                                   imports the Trados
a customer payment                   Invoicing           Projects                                         word counts
and retires the invoice                                     Clients
                                                                                                          6. The project manager
   15. The accountant
                                                         Users                                            assigns translators and
   tracks the invoice                                       Costs             Provider                    editors to the project

                                                                               Mgmt.
     14. The accountant                     Quality                                                     The project manager
     creates an invoice                                                                                 creates a purchase order
                                                               Trans.
                                                      Project                                        7. The project manager
                                                              Workflow
        13. The key account                           Forum                                          assigns individual files
        evaluates the quality                                                                        (tasks) to translators
        delivered to his customers
                                                                                                 8. The workflow
              12. The language leads                                                              process starts
              evaluate the participating
              language staff                                                              9. The key account and
                                                                                          the project manager track
                                      11. The project staff                               the project progress
                                                              10. The translated
                                      collaborates online
                                                              files are being delivered
                                      and resolves issues
                                                              to the customer
          Source: ]project-open[, own elaboration, http://www.project-open.com/whitepapers/
                                                           Value Chain Model:
                                                                The Company

          Customer Facing Internal Provider Facing
             Processes    Processes   Processes



             Marketing                                  Qualific.




             Sales                                      Staffing




             Production                              Production




             Invoicing                                 Invoicing



Source: ]project-open[, own elaboration, http://www.project-open.com/whitepapers/
                                                             Value Chain Model:
                                                    Workflows in the Value Chain

   Customers                                  The Company                                Providers



                                                                                      Marketing      Qualific.
Marketing           Qualific.

                                    Marketing                   Qualific.
                                                                                      Sales          Staffing
Sales               Staffing



                                                                                      Production   Production
Production        Production

                                    Sales                        Staffing
                                                                                      Invoicing     Invoicing
Invoicing          Invoicing



Marketing           Qualific.                                                         Marketing      Qualific.


                                    Production                Production
Sales               Staffing                                                          Sales          Staffing




Production        Production                                                          Production   Production


                                    Invoicing                  Invoicing
Invoicing          Invoicing                                                          Invoicing     Invoicing




            Source: ]project-open[, own elaboration, http://www.project-open.com/whitepapers/
                                                              The Internal Model:
                                                              Company Processes
                   Customer Facing             Provider Facing
                      Processes                   Processes




       Marketing                                Provider          Qualific.
                           Brochures
                                                   DB
                                          PR

                            Advertising

       Sales                                     Project           Staffing
                                                 Staffing
                               Sales
                              Tracking

                                                   Incident
       Production            Project                Mgmt.       Production
                            Reporting           File
                                               Mgmt

                                                Accounts
                            Accounts
       Invoicing                                 Payable         Invoicing
                           Receivable




Source: ]project-open[, own elaboration, http://www.project-open.com/whitepapers/
                                                                                 The Internal Model:
                                             Internal
                            Customer Facing Processes Processes & Workflows
                               Processes              Provider Facing Processes


                       Brochures      PR                                           Recruiting
 Marketing                                                       HR                 Workflow          Qualific.
                             Conferences
                                                   Business                        Provider
                       Advertizing                Intelligence          IT          Mgmt.
                               Sales
                            Workflow
                                                                                       Project
                            Sales                                                     Staffing
 Sales                     Tracking                                                                   Staffing
                                                   Project/                               Task
                                                                                      Assignments
   Source
   Material                                        Workflow
    Quote               Quoting         TM

                                                   TM Analysis


 Production                  Project                   Query                          QC            Production
                            Reporting                  Mgmt.
                                                                                    Cleaning

Deliverable
                            Invoice                                                         Bills
                           Workflow           Project                  Quality          Workflow
                                                                      Tracking
                           Accounts          Controlling                          Accounts
 Invoicing                                                                                           Invoicing
                          Receivable                                               Payable
              Source: ]project-open[, own elaboration, http://www.project-open.com/whitepapers/

								
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