CTIA Enterprise & Applications 2010 Topics for CFS M-health Devices – Abstracts to this topic should provide an in-depth update on the challenges of bringing new medically-oriented mobile devices to market, including regulatory requirements, physician/patient adoption and other issues. Chronic Disease Management & Compliance – We are seeking case studies detailing the unique capabilities of mobile-enabled medical devices to manage chronic disease and ensure patient compliance with doctor recommendations. Remote Monitoring & Diagnostics – Applications to this topic should offer an explanation of how mobile and wireless technologies are enhancing the ability of physicians to monitor and diagnose patient ailments, with emphasis on the specific technologies and user interfaces required to achieve optimal results. Mobile Barcode Scanning – We are seeking abstracts that offer a fresh look at the latest and greatest uses of 2D barcodes, from extended packaging on consumer goods to mobile financial services. Mobile in Retail Environments – Applications to this topic should outline innovative ways in which brands, retailers and advertisers are using the mobile channel to engage consumers while they are within brick and mortar stores and in the purchase/decision process. Mobile Money: Commerce – Submissions for this topic should cover the latest technology and enabling companies that are testing and rolling out solutions to utilize the mobile phone at the check-out, replacing cash, check or charge. We are seeking examples of campaigns that merge promotions with ”customer relations and loyalty” to stimulate purchases. Mobile Payments –Application providers, credit providers and enablers of payments through the multiple channels should discuss in the application how they are best addressing the unique U.S. environment to allow consumer to transact over their mobile phone. Mobile Banking- Abstracts for this topic should address the current trends of offerings from U.S. Banks. Mobile Money: NFC – Near Field Communication. We expect a roundtable view of a full ecosystem of providers in this space. We seek abstracts that present a futuristic view of what U.S. payments can look like when NFC becomes ubiquitous. Abstracts that discuss the various stages of NFC adoption in the U.S. are welcomed. Mobile Money: Mobile Internet Solutions – Abstracts submitted for this topic should present an overview of the major issues on migrating on-line/ internet experiences to the mobile; the consumer viewpoint of what is gained and what is lost in the migration. Smart Energy – We are seeking case studies that overview smart grid solutions and offer insights into how wireless technology is being used to improve efficiencies in delivering and managing energy services. Location Based Services: Fleet management – Abstract submissions should include case studies of how Enterprises are using LBS to improve efficiencies of their field workers fleet management. Location Based Services: We seek examples of applications that utilize LBS as part of providing a richer consumer experience that may not be perceived by the customer as solely LBS-related. We expect a close look of how embedded mapping and navigation tools are enhancing utility of the application, and its value to the end user. Smart Car –Abstracts for this topic should cover “bumper to bumper” applications surrounding the vehicle experience. We expect wireless monitoring and machine to machine information to turn vehicles into productive and interactive tools for enterprises, and hope that abstracts submitted will speak to this experience. Smart House – Abstracts for this topic should cover “door to door” applications which enable wireless monitoring of household activities. We expect a series of cases of specific applications to be highlighted that show how efficient, effective and reassuring wireless applications can be in a household. Applications: Entertainment and Social Networking –Providers of entertainment and social network apps should submit abstracts that summarize their consumer experience and the value of fun over the mobile. Consumer Electronics – Applications to this topic should offer an in-depth look at the latest and greatest mobile- enabled consumer electronics on the market and in development with explanations of the distinct services they will bring to their users. The trends in mobile-enabled tablets and navigation devices should also be addressed. Mobile Content Issues – We are seeking abstracts that provide an update on the state of mobile content with a hard look at the trend toward app store distribution and the distinct challenges and opportunities this new paradigm presents for the industry’s various players as a whole. Mobility ROI – Abstracts for this topic should examine how the enterprise is realizing greater ROI by enhancing customer relationship management through mobile devices and applications. Special emphasis should be placed on how companies are reaping the benefits of mobile CRM, field service and sales force automation processes with the latest offerings that control management, security, and compliance. New Devices – Abstracts should highlight the capabilities of new devices or hardware being issued by leading equipment manufacturers and include their potential to revolutionize the efficiency of the enterprise. Specific attention could be paid to the functionality, access speeds, and bandwidth requirements necessary for devices to work properly and meet the needs of the enterprise client. Enterprise Field Service Management – A session on this topic would focus on field service management and its attempts to optimize processes and information needed by companies who send technicians or staff into the field. Abstracts should involve intelligent scheduling and solutions that seek to dispatch multiple technicians to different locations daily, while minimizing cost and maintaining good customer service. Cloud Related Topics – We are seeking submissions focused on Internet-based computing, whereby shared resources, software, and information are provided to mobile devices on demand. Abstracts should focus on software as a service solutions for users who no longer have need for expertise in, or control over, the technology infrastructure in the cloud that supports them. Mobile VPN – Abstracts to this topic should include solutions that incorporate mobile virtual private networks (m-VPN) and provide mobile devices with access to network resources and software applications on their home network, when they connect via wireless networks. Advantages of m-VPN could also be discussed including situations where workers need to keep application sessions open at all times, throughout the working day, as they connect via various wireless networks, encounter gaps in coverage, or suspend-and-resume their devices to preserve battery life. Billing Solutions – A session on enterprise billing options would highlight the solutions that enable businesses to charge services to their monthly carrier statements. We are seeking abstracts that focus on the solutions that offer business customers the ability to accept and process credit and debit card payments from their mobile phones. Mobile Supply Chain – Abstracts should address mobile supply chain management (m-SCM) as a potential source of cost reduction and tool to increase supply chain performance in the enterprise. Submissions could include the implications of mobile or wireless technology for successful implementation of m-SCM and their competitive advantage along the supply chain and strategic partnerships. Mobile Resource Management – Abstracts to this topic should address solutions which enable enterprises to optimize mobile work-force operations through mobile GPS tracking and navigation, job dispatching, and wireless time sheets and forms. Submissions can also address how Mobile Resource Management enterprise applications help the enterprise increase profits, work-force productivity and customer satisfaction levels. Is There Room For Cable? – Landmark deals between wireless carriers and cable operators are gaining traction. While none of these deals has been finalized, the prospects of cable joining the wireless community cannot be ignored. We are seeking abstracts that explain the enterprise impacts of cable joining the wireless party and the ensuing consequences for the enterprise. Mobile Marketing Analytics – Abstracts should focus on the role of analytics and metrics in driving mobile promotion. Submissions could address a number of important topics that include mobile analytics from which metrics are most compelling or essential to accelerate mobile spend to the lag time between the emergence of critical metrics and the increase in spend that should follow. Strategic Thinking in Mobile Promotion – Abstracts should include current innovative thinking related to mobile promotion and the most compelling approaches currently employed to accelerate and deepen consumer interaction at each step of the process. Those interested in speaking should outline innovative techniques used to build brand awareness, interest, awareness and recognition through the mobile device. Mobile Merchandising versus Advertising – A promising twist to mobile marketing campaigns is the emergence of mobile merchandising. Marketers are maximizing merchandise sales by using product selection, product design, product packaging, product pricing, and product display within mobile applications to stimulate consumers to spend more. Abstracts should provide commentary regarding the effectiveness of merchandising to provide the call to action that is so essential to mobile campaigns and expound on the overall comparison of merchandising versus advertising. Impediments in Mobile Marketing – Mobile marketing is becoming a more important piece of the overall advertising budget for many companies. Yet significant impediments remain as marketers, brands, and wireless service providers continue to struggle with a number of issues that are preventing or inhibiting growth. Applications for a session on this topic should explain the current impediments that are limiting brands, marketers, or wireless service providers from engaging the other in mobile campaigns. They should also discuss the related solutions or actions that are needed to engage reluctant parties. Enablers in Mobile Marketing – A significant portion of the mobile marketing process is the underlying services delivered by third-party providers. Often, these services make the difference between a campaign that succeeds and one that fails. We are seeking applications that describe not only the companies providing these support services, but also other essential services that are coming into play as more complex applications are made available for more advanced mobile marketing campaigns. mCommerce Issues in Mobile Marketing – Getting consumers to spend using their mobile is an overarching objective of many mobile marketing campaigns. Non premium messaging certainly has its place, but greater effort is expended for programs that seek to create purchasing opportunities for consumers through their mobile devices. Abstracts should expound on current mCommerce issues related to mobile initiatives and the related challenges and successes. The Mobile Advertising Value Chain – A session on this topic would seek to establish a comprehensive understanding of the mobile advertising (m-Advertising) value chain from both the industry's point of view and from the consumer's standpoint. Abstracts should identify 1) the key players in the space, 2) what is needed to bring both advertiser and wireless carrier to the table to accelerate this opportunity, and 3) the key differences between mobile marketing and mobile advertising. Utilization of Key Advertising Delivery Channels – There exist a number of compelling alternatives to engage consumers through the mobile device including SMS, on portal, or through the mobile Internet to name just a few. A session on this topic would feature an in-depth look at the potential utilization of all key advertising delivery channels including MMS, in-content download, idle screen and mobile TV. Abstracts should analyze the opportunities for each channel and explore the strategies that have thus far been adopted by many members of the mobile advertising ecosystem. Aligning Brand Interest with Mobile Opportunity By adding mobile to the overall marketing mix along with its unique, personal, and cost-effective methods for connecting businesses and consumers and one might think this is the ideal setting for all stakeholders. Abstracts for this session should articulate how brands, marketers and advertisers perceive mobile and its ability to connect with individual consumers and what impediments are preventing more widespread adoption. Mobile Advertising Potential – Various forecasts have place the revenue potential for mobile advertising at anywhere from around $100 million now to numbers exceeding several billion in just a few short years. Abstracts for this topic should focus on the expected growth of mobile advertising in both the short and long term. What are the key drivers behind this extraordinary potential? What factors will determine the viability and promise of mobile advertising? How will usage, revenue and application development influence this growth? How will subscriber growth via 4G and other advanced networks further impact the offer? Mobile Marketing – There are nearly 300 million wireless subscribers in the U.S. As consumers continue to discover the connected nature of wireless, advertisers are also drawn to the personal, interactive, and effective options that mobile affords. Research shows that leading Internet sites that have a presence on the mobile Internet can extend their reach by 13%. Abstracts for this topic should examine the various types of mobile marketing including mobile web (text and banner) and mobile video, taking into account the types of advertising, campaigns, and the related forecasts for these major areas of mobile marketing.
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