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1.0 PROJECT OVERVIEW
The following sections describe and outline the key aspects of the project to be addressed, including the objectives and deliverables, the
demographics of the team performing the work, assessments of their cumulative performance, and outlines of the literature that has
supported the development of the content in the following sections.
Section Description of Approach Description of Intended Outcomes
Team Listings of team members, contact information and Enable team members to become familiar
Demographics brief biographical outlines. with and communicate with one another.
Unify the team in the pursuit of several
Outline the project mission, background, and five
Project Description specific, tangible objectives to satisfy project
specific objectives.
and course goals.
Systematically review elements of the LSSQTT in Understand the theoretical basis for project
Review of the context of selections from the quality literature, fundings Understand empirical and anecdotal
Literature or other journals relevant to the study of evidence and lessons learned that will help us
technology assessment and innovation. solve our problems more efficiently.
Individually track assessments of each group
member to ensure consistent performance in the Identify weaknesses early; leverage strengths
Assessments
coordinated pursuit of course and project goals and early.
objectives.
Note: Click on blue links above to view worksheet.
Methodology
There are two overlying, inherent types of objectives with this project. The first, and most obvious, is the academi
LSSQTT methodologies occurs. The second type of goals are those which would relate to the actual data of the
which fall into both categories.
The first objective amont the student development goals is sourced from the course
results. The work and activities of the team should be based upon the instruction and
Student Development Goals developed based on the first, which is essentially to say that in order to accomplish t
illustrate mastery of the eight tools and completion of all assigned applications.
SDG 1: To generate a electronic project portfolio composed of all tools completed, improved based on instructor feedback, do
SDG 2: To learn all eight tools and all assigned applications, per the syllabus, with each team member gaining new knowledge
Students will be able to meet the objectives by first studying relevant course materia
course materials and the project as a whole, and finally by applying the skills gained
Considerations: The students will work in a collaborative environment, based on discussion board po
tasks. Leadership will also be cultivated by passing the responsibility of guiding the
These goals center around the development of a group project. Specifically, the stud
Project Development Goals molding manufacturer (Chilco), which has operations based in the United States and
PDG 1: To control existing variation in the Chilco organization's production system, while increasing production by 20 percent
PDG 2: Chilco's current defect/rejection rate is 164,487 PPM defective based on 2006 data. The goal is to improve the defect/re
PDG 2: To increase Chilco corporation revenue by 10%. This will occur by applying the LSSQTT to make improvements throug
The overarching goal is to help Chilco increase it's revenue by 10%. To accomplish a
Considerations: to assist with the increase of profitability, we will focus reducing company defects du
of productivity (simple philosophy - product more and make more money, or waste le
A review of the LSSQTT tools indicates we may have some success utilizing Product
What Tools Can Help Increase VDGRARS, and Cpk Calc. The concept is to review processes which may enable opti
Production? TRIZ study we can reach out and take a look at other industry processes to determin
recommend to Chilco for adoption.
A review of the LSSQTT tools indicates we may have some success utilizing Product
What Tools Can Help Decrease
detailed understanding of flawed systems), FMEA, TRIZ, PPP and Cap Calc. We can a
Waste? companies.
As we have already mentioned, decreasing waste and increasing production will help
potential new markets for Chilco. Solid benchmarking studies, while applicable to ot
How Can We Increase Profitability? goals and all of the processes utilized in them, combined with environmental scans,
integrated report which, when final, can be used as the basis for a Chilco strategic p
hodology
most obvious, is the academic development of a group of students as exploration of the
relate to the actual data of the project itself. Accordingly, the team has developed goals
to both categories.
goals is sourced from the course requirements. We are to conduct a LSSQTT study, and report our
be based upon the instruction and information provided by the instructor. The second goal set is
o say that in order to accomplish the task required by the instructor, the students must be able to
of all assigned applications.
based on instructor feedback, done in the context of the workbook applications provided.
member gaining new knowledge and experience.
studying relevant course materials, second conducting literature reviews applicable to both the
nally by applying the skills gained through an application of the tool based on Chilco company data.
nt, based on discussion board postings and bi-weekly chats, as well as a division of rudimentary
the responsibility of guiding the project development among the students as the tools progress.
oup project. Specifically, the students assume the roles of independent contractors for an injection
ns based in the United States and China.
reasing production by 20 percent based on application of lean six sigma principles and tools.
e goal is to improve the defect/rejection rate by 10% to 45,000 PPM defective within one year.
TT to make improvements throughout the organization to increase production and reduce scrap.
revenue by 10%. To accomplish a goal which is so broad, it helps to have sub-goals. Accordingly,
cus reducing company defects during the manufacturing process as well as increasing the levels
nd make more money, or waste less and produce more money).
e some success utilizing Productivity Analysis, FMEA, TRIZ, Lean Analysis, PPP, Cap Calc,
processes which may enable optimizing current processes to increase production. Throught the
er industry processes to determine if there are any potential benchmark processes we can
e some success utilizing Productivity Analysis, Pareto (to visualize the problem), 8D (to gain very
TRIZ, PPP and Cap Calc. We can also reach out with benchmarking studies to learn from other
nd increasing production will help. Good international marketing studies could also reveal
ng studies, while applicable to other areas, will be beneficial here as well. In short, the two other
bined with environmental scans, marketing research, benchmark studies, will provide an
the basis for a Chilco strategic plan.
1.2 TEAM DEMOGRAPHICS
Demographic worksheets are where basic team information is initiated. Each person completes the text box information below, and posts at
the demographic area in blackboard discussion board/communication area designated by the instructor. This information is posted as
General individual work, and then the compiler of demographics for the assignment, collects all, and places them in one worksheet for a final
Assistance 1 compilation of the total startup project portfolio document
Each team member supplies technical data, and biographical sketch information individually as they complete all worksheets in the
workbook, at startup, and this data remains as part of the project portfolio over time. This enables all on the team, and others, to always have
General access to the contact information for each other. This also enables all to get to know one another at the project startup, and to have a context
Assistance 2 for operations across the course.
1.2.1 Team Member Technical Data
Team Member Team Member Team Member Best Days/Times Team Member Past LSSQTT/QS/Course/Work
Name email Phone (s) For Chats Experience
M, T, Th 6pm EST or
later; weekends tend to
Carper, Michael mike@wa9pie.net (208) 699-7336 None
be committed to
coaching little league
This is my 4th course with Dr. Sinn. I have a Quality Specilization,
and I was a Quality Engineer and Tech. Transfer Engineer for 6
years with the Federal Highway Administration; for last 1 1/2
mark.chandler@fhwa. H: (608) 298-9466 & W: any evening; weekends years have been a field operations engineer, involved with
Chandler, Mark
dot.gov 608-829-7414 can work, too. highway projects. My Master's is in Manufacturing Systems
Engineering, w/ a Quality Concentration; I have been a Baldrige-
based examiner in the Wisconsin State Quality Award Program for
several years.
LSSQTT - None; QS - None; Course - No previous courses with Dr.
Sinn, major area of specialization is HRD and Industrial Training;
H: (219) 465-6311 C:
DeMik, Randy randydemik@aol.com Varies Work Experience - 27 years in Airline Industry, Boeing 737 Captain
(219) 743-6841
and LCA (Line Check Airmen - Trainer and evaluator of airline
flight crews)
LSSQTT - None; QS - SPC experience; No previous courses with
Dr. Sinn. My major area of specialization is MFG Systems; Work
michael.devore@cinci H: (513) 683-6987
DeVore, Mike any evening Experience - 8 years as mechanical engineer in industry, 18 years
nnatistate.edu W:(513) 569-1746
college instructor w/ 8 years as program chair of Mechanical
Engineering Technology program.
LSSQTT: Six Sigma Black Belt certification from PSC in Chicago;
Masters Certificate from EIU in Quality Systems; ASQ-CQA since
Work- 773-437-2412 Frequent travel dictates
travis.felton@ugnusa.c 1998; QS Lead Auditor certified, ISO 9000:000 Lead Auditor
Felton, Jason Home-815-464-6273 Cell- day by day
om certified, ISO 14001 Lead Auditor certified, ISO/TS 16949 Internal
773-490-0455 consideration for chats.
Auditor certified; Changed careers in 2004- prior to that- 10 years
in Quality Management
jared.phipps@iraq.cen Any day, 8PM central
Phipps, Jared Not Avail Did a lot of LSSQTT type work during my MBA, but that is it
tcom.mil or later
Cell-703-835-6336 This is my 5th or 6th course with Dr. Sinn, with only one remaining
Any day, 8PM central
Radziwill, Nicole nradziwi@nrao.edu Home 434-296-7829 LSSQTT class to take in the fall. CMQ/OE certified, 12 yrs
or later
Work 434-244-6829 experience (half consulting, half in sr/exec mgmt at a national lab).
LSSQTT: Six Sigma practitioner at two companies, Six Sigma Black
Work- 574-371-8679 Belt certifications from ASQ (American Society for Quality) and Six
Generally any day,
Stamm, Scott sastamm@comcast.net Home-574-269-6491 Cell- Sigma Qualtec; QS: Certification in Quality Mgmt. from Indiana
evenings best time
574-527-1769 University; Course: First Course w/ Dr. Sinn; Work Experience: 27
years in Manufacturing and Quality.
No experience with LSSQTT and QS. This is my first course with
Home: 610-873-3495
Mosts days of the week, Dr. Sinn. First course dealing with these topics. My work
Thomas, Mark W. mthomas@gvsd.org Work: 610-889-2125 x
evenings are best. experince includes 2 years of K-12 teaching (K and alt. ed.), 6 years
2301 Cell: 610-306-5580
as Network Administrator, 3 years as Database Specialist.
Very little experience with formal QS approaches and methods; I
do teach an undergraduate Production & Operations Management
Work- 360-744-8752
Generally any day, course that addresses various QS areas at a high-level, but I bring
Wood, Evan evwood@taylor.edu Home-260-492-0168 Cell-
evenings best time in outside experts: First Course w/ Dr. Sinn; Work Experience: 3
937-409-1217
years a corporate trainer, 4 years in IT Product Management and 3
years university teaching.
Return to 1.0 Return Home
1.2.2 Team Member Brief Biographical Sketch
Name Brief Biographical Sketch
I now work for Coldwater Creek as Vice President of Technology and I am based in Coeur d'Alene, ID. I joined the company as Divisional Vice
President of Technology Operations in May of 2004, and I'm responsible for the design, operations, and security of the technology infrastructure.
I have 19 years of experience in the engineering and support of information technologies in the retail, healthcare, financial services, wireless, and
Carper, Michael telecommunications industries. I've had articles realted to leadership in technology featured in Computerworld, CIO Decisions Magazine, and in
case studies by Dell, Cisco, and Intel. I am a member of the Strategic Advisory Board for the IT Infrastructure Management Association and for
the Advisory Board for CIO Decisions Magazine. My wife and I have three children - 19 (girl), 16 (boy), and 8 (girl). I enjoy being outdoors,
baseball, ham radio (33 yrs), and playing a loud electric guitar.
Personal: I live in Fitchburg, WI (adjacent and south of Madison) with my charming wife Kathryn & no children, but two wire haired fox terriers;
Kathryn has home office, leaving employer of 15 yrs. to become partner in recruiting group.
Educational: BS Degree, Geo-Engineering, U. of Minnesota; Master in Manufacturing Systems Engineering, with a Quality Concentration,
University of St. Thomas, St. Paul, MN; Registered Professional Engineer (PE) in MN, WI; Society of Manufacturing Engineers Certified
Chandler, Mark
Manufacturing Engineer. This is my 2nd to last class in the PhD program before taking my prelims Jan/Feb 2008.
Professional: Field Operations Engineer for U.S. DOT Federal Highway Administration, Wisconsin Division Office,
Madison, WI. Relatively recent resume: http://www.markrchandler.com/resume.doc and work history:
http://www.markrchandler.com/EmployHist.doc
Personal: Living in Valparaiso Indiana, married with two children (wife Sherry is an assistant professor of education at Valparaiso University,
oldest daughter Tami is a KC-135 pilot in the Air National Guard, youngest daughter Robyn is a Senior at Purdue University).
Educational: B.S. Aerospace Technology/Professional Flight, Indiana State University 1979; M.S. Human
DeMik, Randy
Resource Development, Indiana State University 2002; PhD Technology Management (major area of specialization HRD and Industrial Training),
Indiana State University expected graduation 2008. Professional: Boeing 737 Captain
and Line Check Airman at United Airlines.
Personal: Live in Cincinnati, Ohio. Married with two children - 19 yr. old daughter is a freshman at the University of Notre Dame, 15 yr. old son
is a freshman in high school. Educational: B.S. Mechanical Engineering Technology -
DeVore, Mike University of Cincinnati, MBA - University of North Carolina at Greensboro, Registered Professional Engineer (PE) in Ohio. This is my last class
in the PhD program before taking my prelims this fall. Professional: MET Program
Chair at Cincinnati State Technical & Community College
Personal: Living in Chicago area with Fiance Michelle. Have 4 children (2 on her side and 2 on mine) ages 2yrs, 4yrs, 14yrs, 21yrs. Two
grandchildren. Education: BS in Career and ORganizational Studies; Eastern Illinois University, MS in Technology Management focusing on
Felton, Jason
Training and Development from Eastern Illinois University. Professional:
Director of a Corporate University. UGN U.
More details about me individually at www.phipps.cc (links to my linkedin profile, etc). My undergrad is in Pol Sci / Comp Sci / Spanish from
the University of Arizona. My MBA is from the University of Nebraska, Lincoln. I have served in the Air Force as a communications officer for
the past 6 years. Prior to the AF I worked as a research associate at the University of Arizona Artificial Intelligence center, as well as a Database
Specialist at the Selenium and Cancer Prevention Clinical Trials (Univ of AZ). I have also been a bit entrepreneurial as well. I started
Phipps, Jared
www.CarsOfTucson.com during my undergrad years, which was a spectacular failure (the one I am the most proud of!). Currently, I run Lassatt,
and am looking at establishing a market Branding company (utlizing the Adify backbone). Within the Air Force, I have worked various projects,
including my current assignment at Lackland AFB Texas, where I identify and integrate new technologies associated with Information
Operations for the USAF as well as the DoD.
Live in Charlottesville, VA with spouse Todd and 2 yr old son Alex. I am the Assistant Director for End to End Operations at the National Radio
Astronomy Observatory headquarters here, where I am responsible for overseeing software development and service delivery at all four of our
Radzwill, Nicole telescopes (one in NM, one in WV, one across the US and Caribbean, and one under construction in Chile). If you've ever seen the movie
"Contact", you've seen one of my offices. I have an undergraduate degree in meteorology, an MBA, and now in the PhD program with a
specialization in quality. I should be doing prelims late next spring or early in the summer, and finishing up at the end of 2008, yahoo!
Personal: Living in Warsaw, IN, married with three children. Wife, Robin is a tax professional and a Travel Agent. Daughter, Megan is a Sr. in
High School attending Purdue University next year. Twin sons Matt and Kyle are sophomores in high school.
Education: B.S., Indiana State University 1979, Printing Management; M.S., Rochester Institute of Technology 1980, Printing Technology;
Stamm, Scott
Certificate in Quality Mgmt, Indiana University, 1995, M.B.A., University of St. Francis, 1998. Indiana State University, PhD Technology
Management- Quality Systems Specialization- expected graduation 2011.
Professional: Quality Engineer for Zimmer, a medical device company.
Personal: Live in Downingtown, PA. My family consists of my wife, Eileen, and our two children. My daughter Avery, is 4 and my son Austin
is 20 months old. Education: B.S., Education, Lock Haven University, 1995; MBA, West Chester University, 2002; Indiana State University, PhD
Thomas, Mark W.
Technology Management - Digital Communications - expected graduation 2009. Professional: Database Specialist, Great Valley School District,
Malvern, PA
Personal: Living in Fort Wayne, IN, married with three children. Wife, Lisa works at home with our children. Son, Callan, is 4 years old. Twin
daughters, Reece and Emi, are 2 years old. Education: B.A., Cedarville University, 1997, Management and
Wood, Evan Marketing; M.B.A., Indiana University, 2004; Indiana State University, PhD Technology Management- HRD and Training Specialization-
expected graduation 2010. Professional: Associate Dean, Strategic Planning
and Assistant Professor of Business, Taylor University
Return to 1.0
1.3 PROJECT DESCRIPTION
Problem The problem for this project is to move Chilco towards achieving its mission and goals by conducting a lean six sigma improvement project
Statement focused on the Chilco organization's production and quality processes.
Project Objective 1 Project Objective 2 Project Objective 3 Project Objective 4 Project Objective 5
To generate a electronic project Chilco's current defect/rejection rate To increase Chilco corporation
To control existing variation in the To learn all eight tools and all
portfolio composed of all tools is 51,000 PPM defective based on revenue by 10%. This will occur by
Chilco organization's production assigned applications, per the
completed, improved based on 2006 data. The goal is to improve the applying the LSSQTT to make
system, while increasing production syllabus, with each team member
instructor feedback, done in the defect/rejection rate by 10% to improvements throughout the
by 20 percent based on application of gaining new knowledge and
context of the workbook 45,000 PPM defective within one organization to increase production
lean six sigma principles and tools. experience.
applications provided. year. and reduce scrap.
Chilco is a simulated company that was developed by Dr. Childress from NCAT State University to use in his graduate coursework in
Human Resource Development. The website for Chilco can be found at http://www.ncat.edu/%7Egillispc/chilcohomepage.html. The
site provides company's specifics regarding Production Analysis, Accounting and Finance, Training and Development, and Payroll.
Chilco strives to become a world leader in the production of injection molded products and related packaging services. The Chilco family
employs 170 people worldwide in three facilities, including:
Project * Chilco Production Plant in Greensboro, North Carolina (100 employees)
Background * Chilco Packaging Plant in Clinton, Mississippi (50 employees)
* Manchurian Machining in Bejing, China (20 employees)
The Chilco family has aggressive goals to become one of the most competitive polymer products manufacturers. Our team will assist this
goal by achieving the following through a series of projects:
* To increase production by 20 percent.
* To improve product quality through improved production processes.
Return to 1.0
1.4 REVIEW OF LITERATURE - Tool 14
ROL provides three types of content reviewed as literature sources for information to enhance the learning for pers
General First, LSSQTT long form content is reviewed and abstracted according to sub-sections of the tool. Second, one or tw
Assistance 1 the short form (power point) content and abstract this in a similar format. Third, all provide an article, chapter, web
source of external information which they research individually.
ROL applications should be done with each.tool, routinely and then cumulatively allowed to build and grow withi
General total packageto reflect all content and information which was learned and studied throughout the course. At the co
Assistance 2 and II it is intentionally designed to provide a collection of information focused on the topics studied and learned, s
bibliographic listing is managed.
LSSQTT Tool #14 Courseware Content
“Political Correctness And Ethical Issues: Core Values, Civility And Ch
1.4.1 LSSQTT Content Reviewed, Abstracted
Abstract #, Section of LSSQTT Reviewed (sub-title Abstract of Information Reviewed (250-300 words, capturing the essen
Abstractor of section in LSSQTT) or short form information reviewed in LSSQTT) in long and short form
There is an inherent moral and ethical dilemma associated with how te
used in society. Perhaps the technology will benefit some, but cause h
environment. This problem is realized when it is released to the public
capable of being directly controlled in its use. Technologists bear prim
for this problem, though educators must explain what technologies are
the proper uses of these technologies are. In the end, producers and us
technology must determine the control standards for technology. Dive
this area. People of all races, religions, and gender must share objectiv
of technologies. Many factors that impact these diverse areas will be c
Abstract 1, LSSQTT Tool #14, Section #1. Cultural “politically correct” approach would be to adapt the education and app
M. Carper Diversity Introduced technology to fit this broadly diverse population. Technology is introd
workplace by professionals, including technologists, who must use car
Full participation in technology will place strains on resources
safety, and cost. Additionally, diversity in faith and religion add dram
– particularly in the medical field where life and death are confronted
dilemma is to what extent access to technology is given equally to all p
participation in technology can only be obtained when there is a full un
technology. These factors also influence hiring, firing, and advanceme
business contracts is also impacted by diversity concerns.
The topic of Selected Significant Diverse Groups focuses on the more sp
cultural diversity, and looks at one of the most significant issues related
race and ethnicity. It is suggested that the expansion of racial and ethnic
will continue to sustain the historical and traditional „melting pot‟. Whi
characteristics are seen as being opportunities for cultural expansion, th
of the possibility of conflicts resulting from the perceived differences. A
issue related to technology and diversity is sexual, and related to “diffe
sexual orientation and sexual habits”. A third significant area for divers
relate to individuals with handicaps and diseases. Of consequence to te
has been the law “Americans With Disabilities Act”, the ramifications o
continuing to be felt as those with disabilities
equal accessibility. A final and fourth focus of diversity involves religio
Abstract interests‟.
LSSQTT Tool #14, Section #2. Selected
2, M.
Significant Diverse Groups The reviewer would also like to suggest that another general area needs
Chandler
LSSQTT Tool #14 "Political Correctness And Ethical Issues: Core Values
Change", and this is the impacts of technology related to crime and terr
have to look past any current newspaper or national news broadcast to
current compromise of technology by criminals or terrorists, from the u
destroy American skyscrapers to Purdue Pharma L.P., the maker of Oxy
being fined $634.5 for hiding the addictive aspects of the painkiller fro t
of 1) race and ethnicity, 2) sexual differences, 3) handicaps and diseases
special interests, and 5) crime and terrorism have both immediate and l
ramifications for technological organizations producing quality goods o
This section of the reading introduces eight possible obstacles to accessi
stuck in a rut; 2. time for existence only; 3. different priorities; 4.barely k
leadership role models; 6. separate but equal; 7. entitlements breed negle
institutional bias/predisposition. It is argued that technologists must re
LSSQTT Tool #14, Section #3. barriers in organizations, communities, and by individuals who remain
Abstract 3,
Technology, diversity, tradition and and mores of the day must be removed and opportunity afforded to per
R. Demik
obstacles to change to have access to facilitation and change. Full technological participation
through providing resources for all members of society. Diverse groups
require time, freedom, and ability for full participation. Full participatio
technology will allow for facilitation and change.
The term political correctness implies doing what is most appropriate fo
people. This is tied to the idea that politicians must try to keep enough
their performance that they can get re
what is right – just what is popular with most of their constituents. The
is good for the majority many not be what is best for everyone in society
Arguably the U.S. government plays an important role in dealing with i
but unfortunately if we are always trying to “shoot for the middle of the
nothing for those outside the mainstream of society. If nothing else, th
function is to “bring diverse views together into a cohesive voice for un
Our national leaders can help this country to allow different cultures to
Abstract 4 LSSQTT Tool #14, Section #4. Political marketplace that exists today.
M. DeVore correctness The way that our government manages issues and the way that the priv
decisions have both changed in recent years. More and more organizati
„consensus‟ approach to manage their organizations. This shift from dic
to a more democratic system continues to evolve and challenge compan
the strengths of a team based organization is its diversity. The collectiv
group can tackle many challenges if everyone is allowed to participate.
a responsibility to be good corporate citizens. Even though this present
most U.S. companies have made sincere efforts to develop policies that
ethically correct for everyone.
“Moral and ethical issues formulate some of the most important and dif
thought for technologists, and for the technological culture as a whole”.
responsible and effective relative to moral and ethical expectations with
the organization must clearly formulate policy statements around impo
consideration. Additionally, organizations must have provisions for pr
to values and virtues embodied in moral and ethical policies in order to
application of these policies and/or interpretation in cases where they a
effective technological organization should provide these policies and p
and ethical considerations such as discipline, compassion, responsibiliti
friendships, work expectations, courage, honesty, perseverance, loyalty
Additionally, the technological organization must address implications
and ethical relationships to technological aspects of its services/produc
Abtract 5, J. LSSQTT Tool #14, Section #5. Moral and are the issues surrounding technology and religion wherein at least one
Travis Felton Ethical Issues stake no matter the decision made by the organization. This is especiall
we consider:
1. Traditionally, lives were oriented around the church.
2. Today, life revolves around work, catching up, and control.
3. Newer generations focus more on technological advancements that sp
4. Health is nearly fully dependant on technology.
5. Values stem from individuality relative to how plugged in one may b
6. Today, individuals typically watch out for themselves.
With all of these considerations, it is critical that codes of conduct and c
addressed because there are as many moral and ethical possibilities as t
technological organization of today.
Ultimately, the products developed and manufactured though the tech
utilized by consumers, or by companies which serve the consumers. Th
the same individuals who vote for and support the government. The te
the same process which provides for free government also affects how o
producers of technology; consumers demand quality, affordable produ
is not a bystander in the economic process
enforce appropriate use of technology as well as consumer rights) do af
Individuals can replace their elected representatives if they do not feel t
represented correctly, thus large public outrage over corporate acts (suc
scandal) can directly impact government leaders. Additionally, consum
economically – select which product they will purchase
provides an economic control, based upon the tenants of trade and regu
government. Both government and economic controls are effective en
Abstract 6, J. LSSQTT Tool #14, Section #6. Political are generally considered to be a slow, plodding process. A third alterna
Phipps Issues and Control Of Technology individual control. How individuals use technology; demonstrating eff
taking the time to educate themselves properly regarding safe and effec
accepting their commitments through the use of technology, can in man
the fate of technology itself. The text raises the ethical question of what
good “technical” citizens – again, an issue revolving around the approp
technology. Many new technical advents are very much controversial
being a prime example – and are evaluated and debated by technical cit
before government intervention begins. In all, a comprehensive review
impact it has on society and how government will respond to it, all com
companies who develop the technology. Mature, responsible companie
impact and ethical implications of technology above profits.
The role of the technologist is explained as one that focuses on people, e
resources, and bridges the gaps between humans and their interaction w
designed environments. It is stated that "it is only a matter of time befor
accountable for not being good stewards of our resources." This is consi
Abstract 7 LSSQTT Tool #14, Section #7. The analysis today that claims the next limiting factor for corporate product
N. Radziwill technologist's responsibility will be in the natural resources that are employed. The purpose of man
decisions at the interface of humans and technology is to achieve lasting
competitiveness.
All technology has a fundamental moral and ethical dilemma, that bein
will be used and to what end. This dilemma is oftentimes the single gre
against believing we will ever be in total control of the technology we c
the production floor and is turned over to the owner it is out of our imm
rely on educators to explain technology and the potential impacts and c
use. Still it is incumbent on the producers and users of technology to co
the use of technology. Choices and decisions we make must resolve and
general relates to diversity in people and technologies. If we are to arriv
persons must share a similar vision for the future of the technological c
politically correct approach is to "level the playing field" with education
Abstract sense and gain a shared vision for the technological future, regardless o
LSSQTT Tool #14, Section #1. Cultural
1, S. may be. Worldwide people are beginning to demand the fruits of techn
Diversity Introduced
Stamm participation in its use. It will be difficult to allow full participation in te
at a reasonable cost. Part of the dilemma is also how to provide the tech
associated training across the traditions of different cultures and still en
participation. In some cultures females and persons of differing races an
not allowed full participation in education. Coupled with this is bringin
experienced persons. Persons with technological knowledge in leadersh
called upon to manage situations and evolve a balance to ensure techno
are fairly administered.
Ideally, every person would be treated equal within an organization. In
is different in their own way. Diversity issues related to race, gender, a
orientation, or culture impact the organization.
One of the primary issues within diversity is the differences between ra
groups. Racial and ethnic differences have historically been the focus o
within the American society. It is important to keep in mind that the di
race, ethnicity, and culture create opportunities for organizations to gro
distinct perspectives.
Diversity in terms of gender, sexual orientation, and personal sexual co
Abstract 2, LSSQTT Tool #14, Section #2. Selected into organization culture. Gender relates to differences between male a
M. Thomas Significant Diverse Groups orientation refers to heterosexual and homosexual, while sexual conduc
behavior. Each of these differences affects treatment within the workpl
Diversity issues also include differences in religious beliefs, handicaps,
personal beliefs. Organizations must be prepared to manage diversity i
problems. Organizations must make decisions to attempt to assure equ
acceptance. Above all, organizations must keep in mind that diversity c
and productivity. Organizations prepared to manage diversity will be b
seizing opportunities and eliminating threats related to diverse groups.
In order to get the full benefits of diversity in organizations and society,
In order to get the full benefits of diversity in organizations and society,
understand the factors related to diversity in the technological culture. M
barriers to accessing technological tools must be removed. Obstacles to
tools may be:
1. Stuck in a rut.
2. Time for existence only.
3. Different priorities.
4. Barely know tools exist.
5. Leadership role models.
LSSQTT Tool #14, Section #3. 6. Separate but equal.
Abstract 3,
Technology, diversity, tradition and 7. Entitlements breed neglect.
E. Wood
obstacles to change 8. Institutional bias/predisposition.
All individuals from all backgrounds and people groups need to gain ac
experience that can lead to facilitation and change. Failure to help perso
backgrounds conform to the technological functions in a productive ma
many of those persons to conform to less productive mores and values.
groups are the same in that they require time, freedom and the ability fo
It is important that we begin planning to assist all people, especially min
proactively.
1.4.2 LSSQTT Articles Abstracted
Abstract #, Bibliographic Information (author, title, Abstract of Information Reviewed (250-300 words, capturing the ess
Abstractor source, year of publication) chapter, website, or other source of information review
This article looks at economic development of cities through cultural ind
effectively, urban regeneration through culture. Culture plays a key rol
Such cities have become known as “creative cities”. Industries such as
and related festivals transform the cities and encourage innovation in s
the creative field. The “Huddersfield Creative Town Initiative” in Englan
In this case, a city that was devastated by the Great Britain’s restructur
Creative Cities - promoting social and industries was able to move these unemployed and unskilled workers t
economic development through cultural technology and media. Public and private participation is necessary fo
industries leaders are taking inventory of their cultural assets
Abstract 1, to be successful, the city must attract the diversity of culture that can g
M. Carper http://portal.unesco.org/culture/en/ev. innovation, and generate economic growth. These cities base their ap
T’s” – technology, talent, and tolerance. Diversity plays a role in each
php-
Though there are some exceptions
URL_ID=23947&URL_DO=DO_TOPIC& significant opportunity. This creativity will be, in large part, fueled by di
URL_SECTION=201.html these cities focus so directly on diversity. Creative industries contribute
city’s fundamental culture. This brings cultural diversity, local charm, a
overall quality of live. Many tourism industries have begun moving awa
marketing to travel customized to fit the unique cultural heritage of the
The author points to a very contemporary issue with diversity, suggest
title implies, when there is a conflict involving ethics, technology and d
to both promote - and find – the creation of an illusion of diversity. Thi
be a minor topic in the overall presentation found in LSSQTT Tool #14
And Ethical Issues: Core Values, Civility And Change”. However, it is
technologist would be interested in, particularly as the illusion of diver
information and communication deceptions, which once uncovered are
about news. I was aware of one example which occurred in the town I w
Conklin, W. (2001). The illusion of University of Wisconsin (Madison) altered a photograph in the underg
diversity: When ethics, technology and to include a black student in what was an all
Abstract 2, a list of similar bad decisions by a wide range of organizations attempti
diversity clash. Diversity Factor, 9(2), 5-
M. Chandler
10. Retrieved July 22, 2007, from convince others outside the organization
ProQuest database. suggests that in the late 1990s attracting and retaining a diverse workfo
many leading organizations, leading to organizational pressure to dem
Consequently “this struggle between genuine diversity objectives and p
cause decision makers to stretch the truth, even to lie”. Businesses that
photo stock houses – can actually have a category called diversity, and
for purchase and reuse. This leads to a supply chain of images, with ide
authenticity associated with manufactured images.
In this article, the author identifies the need to actively involve people o
and cultural backgrounds in computer technology in order to sustain A
competitiveness. One of the problems identified in this article relating
technology for all diverse groups of society are the absence of compute
minority school districts throughout the U.S. The article introduces a s
widespread inequities and the uneven distribution of computer and tec
This study revealed that computers are available to 25% of the poorest
ratio of 1 per 8 students...in contrast, 25% of the most affluent school di
Stevenson, J., Moll, J. K.. (1992). The 1 computer per 4 students. The author argues that the computing field
Abstract 3, challenge of the 21st century: Linking culturally diverse teaching faculty to mentor and teach our culturally d
R. Demik computer technology and cultural our computer-dependent society. In order for this to occur, technologic
literacy. Transformations, 3(1), 9. must be examined to integrate courseware with a multicultural focus ac
The author concludes that technological competencies amplify the need
teach in classrooms as a microcosm of the new diverse workplace. Any
application skills learned in classrooms can undoubtedly be transforme
workplace. To achieve these competencies, educational leaders and em
develop a clear vision of the future and strategically pursue this vision
perseverance, integrity and commitment.
Diversity in the workplace has gradually improved in terms of compos
and the today‟s workplace is more diverse than ever. This appears to b
continue into the future. There are many reasons for organizations to d
their employees but the authors claims the primary motivation is profit
that organizations are diversifying because it is beneficial for the organ
because it is the right thing to do. Most business‟s “bottom line mental
need to do what it takes to make a profit and not necessarily what is so
just. The authors suggest that organizations should concentrate more e
just workplace for all employees regardless of the costs.
O‟Leary, B.J., Weathington, B. L. (2006). The reality of the business world today is that the workforce around th
Beyond the Business Case for Diversity more diverse. In the U.S. alone the changes have been dramatic in the la
Abtract 4,
in Organizations. Employee 52% of the workforce was made up of white males, by 1998 this had dro
M. DeVore
Responsibilities and Rights Journal, 1988 to 1998, 68% of new workers were women and minorities. Compa
Volume 18, issue 4. p. 1-10. occurring in many European and South American countries.
There is an increase in team work in industry today and diversity has b
an affect on team performance. The advantages to a diverse team inclu
greater creativity and increased innovation. Unfortunately, studies sho
increase interpersonal conflicts, reduce commitment, and reduce interp
communication among work teams. Most organizations attempt to no
diverse work force, but also to manage diversity within their company
and fair.
Ethical issues related to technology and for all intents and purposes, sci
on the following: Medicine, Military, and Economics (McGinn, 143). W
primary categories of ethical debate, there are several fundamental argu
against technological advance. When discussing medicine, the primary
about Biotechnology or more specifically; cloning, gene therapy, and th
species for enhanced production. Then again, the medical field has to d
its own ethical antagonists where confronted with transplants, life exten
(technology), and the very popular fertility opportunities. In the militar
debates focus on weapons of mass destruction, nuclear testing, and the
controversial utilization of human subjects in military experimentation.
category yields considerable debate in the area of pollution for profit, te
monopolies, advanced advertising, and buying influence. All of these d
driven by the advancement of the technological society of today. When
McGinn, Robert E., Science, Technology,
Abtract 5, J. fundamental impact of any given controversial subject with regard to te
and Society. Englewood Cliffs: Prentice
Travis Felton advancement in today‟s society, “A more comprehensive and sensitive
Hall, 1991 analysis is now required, one more adequate to the complexity and con
contemporary scientific and technological processes and products” (Mc
So then how do we perform an informed, comprehensive, and sensit
analysis of the continuing advancement in technology? McGinn submit
considerations that must be made in order to provide clarification of eth
conflicts (144). The first is determining all the facts and their underlying
second deals with defining all of the affected parties or entities. The thi
stating and understanding the foundation on which the ethical conflict
concepts, criteria, and principles in question. And the last focuses on th
making theories and arguments that have been used for many, many ye
During the past decades (in fact, the past several centuries), there has b
advancement of technology. Among the most crucial is the relatively ne
information technology, “which include electronic messaging systems,
information systems, collaborative systems, group decision support sys
technologies that use sophisticated information management to enable
participation in organization activities”. Utilization of these technologie
in which society functions (to the class I will point out YouTube as the m
Gerardine DeSanctis, Marshall Scott
authors of this article “propose adaptive structuration theory (AST) as a
Poole. “Capturing the Complexity in
studying the role of advanced information technologies in organization
Abstract 6, J. Advanced Technology Use: Adaptive AST examines the change process from two angles: “(1) the types of stru
Phipps Structuration Theory”. Organization provided by advanced technologies, and (2) the structures that actually
Science, Vol. 5, No. 2 (May, 1994), pp. action as people interact with these technologies”. The goal is that by ca
121-147 processes which are developed by the implementation of new technolo
impacts these process have, society can better understand the complexi
organization relationships”. With a better understanding of such relatio
better be able to understand how to implement technology (especially i
technology initiatives which can be culturally revolutionary) in an appr
Schon originally conceptualized the design process as "reflection in acti
Reflective Practitioner in 1983. This address describes teaching and trai
design, that benefit from the practice of reflection in action: "It involves
response to surprise by thought turning back on itself, thinking what w
Schon, D.A. (1987). Educating the it, setting the problem of the situation anew, conducting an action expe
reflective practitioner. Address to the which we seek to solve the new problems we‟ve set, an experiment in w
1987 meeting of the American our new way of seeing the situation, and also try to change that situatio
Abstract 7 Educational Research Association, likens jazz improvisation and good conversations to the same dynamic
N. Radziwill Washington DC. Retrieved on July 20, in action to scientific practice as a complement: you have to be able to s
2007 from artistic or creative activity) to be able to apply rules and theory (scientif
http://educ.queensu.ca/~russellt/howte lesson in this is that the two practices, scientific discourse and reasonin
ach/schon87.htm. reflection in action, provide a basis for effective communication particu
domains. This cross-disciplinary integration, particularly as it relates to
technology in specific contexts of use, is the domain of the technologist.
According to recent projections by the US Census Bureau by 2050 there
racial or ethnic group in the United States. America stands on the thresh
technological change and changes in cultural diversity. The classrooms
the future will be filled with more women, ethic minorities, immigrants
As the US migrates to service economy there will be a greater need to u
appreciate the interactions of these various groups
Educators need to help prepare students to understand these various cu
has also accelerated the interactions of various subcultures and groups
mail, text messaging, the internet, cell phones and the like. Advancing t
"Diversity, Technology and Change: almost instantaneous communication between people and between gro
Challenges for the 21 Century" scattered throughout the world. It even serves to bring live broadcasts o
Abstract 8,
events right into our own living rooms. Complicating the process is the
S. Stamm http://hr.unlv.edu/Diversity/technolog
technological advancement. All of these factors will combine to create a
y.html
and stress in the classroom and the workplace. A tight labor market ma
more inevitable that all of America will be studying and working beside
been traditionally left out of the labor force. In order to understand the
diversity we need to be aware that the world economies are interconnec
accelerated advances in technology. Diversity is one of the pivotal issue
of racism and sexism do not affect just one group. They affect everyone.
growth and everybody wins.
As organizations have become more diverse, there has been increasing
opportunity and the reality of diversity with respect to team process an
optimistic view explains that diversity will lead to an increase in the va
and approaches. It can lead to opportunities for knowledge sharing an
collaborative creativity and quality. The existing evidence points to a m
view. The pessimistic viewpoint explains that diversity creates divisio
divisions turn into negative performance outcomes for the group. To f
Mannix, E., Neale, M. (2005). What impact of diversity, one must understand a variety of factors, including
Abtract 9, Differences Make a Difference?. defined and categorized. It is also necessary to explore the linkage betw
M. Thomas Psychological Science in the Public processes, and performance.
Interest. Oxford: Oct 2005. Vol. 6, 2. Various categorization schemes based on diverse factors have been us
definition of diversity in teams. Using factors to shape the definition o
researchers to examine multiple types of diversity and the interactions
ignores the sizes of subgroups. Another method is to use a proportion
Proportional approaches allow the consideration of group size, but ten
one type of diversity. Therefore, proportional approaches can overesti
relative to other types.
Education and cross-cultural training helps foster an understanding of
a necessity to build diversity. For instance, the translation of one langu
requires that one understand the concept and implication of the words
and not just the words. Organizations that actively build diversity can
shortages. Diversity will also improve customer service.
Simpson, R. (2004, August). Measuring Continuous refinement of recruiting and retention strategies is require
Abstract 10, change: How technology increases truly committed to diversity. Metrics are a key component of refining r
E. Wood nursing's diversity. Nursing retention. Many large employers use diversity scorecards to analyze di
Management, 35(8), 12-13. recruiting and retention performance. Tracking diversity data well requ
However, only a few “out-of-box” solutions exist. Specific areas of mea
initiatives include:
Identifying candidates.
Reducing turnover.
Evaluating inclusiveness.
ources for information to enhance the learning for person's on the team.
according to sub-sections of the tool. Second, one or two on the team review
milar format. Third, all provide an article, chapter, website or other related
ally.
nd then cumulatively allowed to build and grow within the portfolio as a
s learned and studied throughout the course. At the conclusion of phases I
nformation focused on the topics studied and learned, similar to how any
Courseware Content
sues: Core Values, Civility And Change"
rmation Reviewed (250-300 words, capturing the essence of the section of
formation reviewed in LSSQTT) in long and short form tools
ent moral and ethical dilemma associated with how technology will be
Perhaps the technology will benefit some, but cause harm to others or the
his problem is realized when it is released to the public and is no longer
directly controlled in its use. Technologists bear primary responsibility
though educators must explain what technologies are available and what
of these technologies are. In the end, producers and users of the
determine the control standards for technology. Diversity plays a role in
e of all races, religions, and gender must share objectives about the control
Many factors that impact these diverse areas will be considered. A
ect” approach would be to adapt the education and application of
this broadly diverse population. Technology is introduced into the
ofessionals, including technologists, who must use care and sensitivity.
n in technology will place strains on resources – a balance of technology,
Additionally, diversity in faith and religion add dramatic considerations
the medical field where life and death are confronted regularly. Another
hat extent access to technology is given equally to all people. Full
echnology can only be obtained when there is a full understanding of
se factors also influence hiring, firing, and advancement. Awarding
ts is also impacted by diversity concerns.
ted Significant Diverse Groups focuses on the more specific aspects of
, and looks at one of the most significant issues related to diversity, that of
y. It is suggested that the expansion of racial and ethnic groups in America
ustain the historical and traditional „melting pot‟. While the different
e seen as being opportunities for cultural expansion, there is the awareness
of conflicts resulting from the perceived differences. Another significant
chnology and diversity is sexual, and related to “differences in gender,
n and sexual habits”. A third significant area for diversity considerations
als with handicaps and diseases. Of consequence to technology in America
“Americans With Disabilities Act”, the ramifications of which are
elt as those with disabilities – and their advocates – push for a range of
y. A final and fourth focus of diversity involves religious and other „special
uld also like to suggest that another general area needs to be examined the
"Political Correctness And Ethical Issues: Core Values, Civility And
s is the impacts of technology related to crime and terrorism. One does not
any current newspaper or national news broadcast to learn of the most
ise of technology by criminals or terrorists, from the use of jet planes to
n skyscrapers to Purdue Pharma L.P., the maker of OxyContain, executives
5 for hiding the addictive aspects of the painkiller fro the public. The issues
nicity, 2) sexual differences, 3) handicaps and diseases, 4) religious and
and 5) crime and terrorism have both immediate and long-term
technological organizations producing quality goods or services.
e reading introduces eight possible obstacles to accessing technology as: 1.
me for existence only; 3. different priorities; 4.barely know tools exist; 5.
odels; 6. separate but equal; 7. entitlements breed neglect; and 8.
predisposition. It is argued that technologists must recognize traditional
zations, communities, and by individuals who remain locked in to norms
day must be removed and opportunity afforded to persons from all groups
acilitation and change. Full technological participation will only come
g resources for all members of society. Diverse groups within our culture
dom, and ability for full participation. Full participation and access to
low for facilitation and change.
correctness implies doing what is most appropriate for the majority of the
ed to the idea that politicians must try to keep enough people satisfied with
e that they can get re-elected. This does not necessarily mean that they do
t what is popular with most of their constituents. The reality is that what
ajority many not be what is best for everyone in society.
. government plays an important role in dealing with issues of diversity,
if we are always trying to “shoot for the middle of the road” this does
outside the mainstream of society. If nothing else, the government‟s
ng diverse views together into a cohesive voice for unity and strength”.
ers can help this country to allow different cultures to unite in the global
exists today.
government manages issues and the way that the private sector makes
th changed in recent years. More and more organizations use the
oach to manage their organizations. This shift from dictatorial leadership
atic system continues to evolve and challenge company leaders. One of
team based organization is its diversity. The collective energy of a diverse
many challenges if everyone is allowed to participate. Organizations have
o be good corporate citizens. Even though this presents quite a challenge,
nies have made sincere efforts to develop policies that are morally and
or everyone.
al issues formulate some of the most important and difficult areas of
ologists, and for the technological culture as a whole”. In order to be
ffective relative to moral and ethical expectations within an organization
must clearly formulate policy statements around important areas of
dditionally, organizations must have provisions for providing orientation
ues embodied in moral and ethical policies in order to ensure successful
se policies and/or interpretation in cases where they are not followed. The
gical organization should provide these policies and procedures for moral
derations such as discipline, compassion, responsibilities and authorities,
k expectations, courage, honesty, perseverance, loyalty, and faith.
technological organization must address implications surrounding moral
onships to technological aspects of its services/products. In this same realm
rounding technology and religion wherein at least one point of interest is at
he decision made by the organization. This is especially important when
ives were oriented around the church.
olves around work, catching up, and control.
ions focus more on technological advancements that spiritual health.
y fully dependant on technology.
om individuality relative to how plugged in one may be.
uals typically watch out for themselves.
considerations, it is critical that codes of conduct and conflicts of interest
e there are as many moral and ethical possibilities as there are people in the
anization of today.
roducts developed and manufactured though the technical process are
mers, or by companies which serve the consumers. These consumers are
uals who vote for and support the government. The text here argues that
which provides for free government also affects how our society regulates
nology; consumers demand quality, affordable products. The government
r in the economic process – governmental controls (generally aimed to
ate use of technology as well as consumer rights) do affect industry.
eplace their elected representatives if they do not feel they have been
ectly, thus large public outrage over corporate acts (such as the Enron
ctly impact government leaders. Additionally, consumers can “vote”
elect which product they will purchase – in our free-market society. This
omic control, based upon the tenants of trade and regulated by the
h government and economic controls are effective en-masse, however they
sidered to be a slow, plodding process. A third alternative for change is the
l. How individuals use technology; demonstrating effective ethical use,
o educate themselves properly regarding safe and effective use, and
ommitments through the use of technology, can in many ways determine
logy itself. The text raises the ethical question of what comprises being a
again, an issue revolving around the appropriate use of
y new technical advents are very much controversial – stem cell research
and are evaluated and debated by technical citizens at many levels
nt intervention begins. In all, a comprehensive review of technology, the
ociety and how government will respond to it, all comes full-circle to the
develop the technology. Mature, responsible companies will consider the
al implications of technology above profits.
chnologist is explained as one that focuses on people, environment and
idges the gaps between humans and their interaction with the natural and
ments. It is stated that "it is only a matter of time before we will be held
ot being good stewards of our resources." This is consistent with new
at claims the next limiting factor for corporate productivity improvement
ural resources that are employed. The purpose of managing and making
nterface of humans and technology is to achieve lasting, sustainable
as a fundamental moral and ethical dilemma, that being the issue of how it
to what end. This dilemma is oftentimes the single greatest argument
we will ever be in total control of the technology we create. Once it is left
oor and is turned over to the owner it is out of our immediate control. We
to explain technology and the potential impacts and circumstances of its
mbent on the producers and users of technology to control as best we can
logy. Choices and decisions we make must resolve and how we act and in
diversity in people and technologies. If we are to arrive at shared goals, all
re a similar vision for the future of the technological culture. The only
approach is to "level the playing field" with education in the broadest
shared vision for the technological future, regardless of how diverse we
de people are beginning to demand the fruits of technology and full
s use. It will be difficult to allow full participation in technology safely and
ost. Part of the dilemma is also how to provide the technology and
ng across the traditions of different cultures and still encourage full
some cultures females and persons of differing races and ethnic groups are
participation in education. Coupled with this is bringing technology to non
ons. Persons with technological knowledge in leadership positions will be
anage situations and evolve a balance to ensure technology and education
son would be treated equal within an organization. In reality, each person
ir own way. Diversity issues related to race, gender, age, religion, sexual
lture impact the organization.
ry issues within diversity is the differences between race and ethnic
nd ethnic differences have historically been the focus of diversity issues
can society. It is important to keep in mind that the differences between
d culture create opportunities for organizations to grow through multiple
s of gender, sexual orientation, and personal sexual conduct also factor
culture. Gender relates to differences between male and female. Sexual
to heterosexual and homosexual, while sexual conduct refers to habits and
f these differences affects treatment within the workplace.
also include differences in religious beliefs, handicaps, diseases, and
Organizations must be prepared to manage diversity issues and related
izations must make decisions to attempt to assure equality and promote
ve all, organizations must keep in mind that diversity can impact quality
Organizations prepared to manage diversity will be better skilled at
ities and eliminating threats related to diverse groups.
e full benefits of diversity in organizations and society, we must better
e full benefits of diversity in organizations and society, we must better
ctors related to diversity in the technological culture. Most importantly,
ng technological tools must be removed. Obstacles to access technological
eed neglect.
as/predisposition.
om all backgrounds and people groups need to gain access in order to get
an lead to facilitation and change. Failure to help persons from diverse
form to the technological functions in a productive manner will result in
rsons to conform to less productive mores and values. Diverse people
me in that they require time, freedom and the ability for full participation.
at we begin planning to assist all people, especially minority groups,
formation Reviewed (250-300 words, capturing the essence of the article,
chapter, website, or other source of information reviewed)
s at economic development of cities through cultural industries –
n regeneration through culture. Culture plays a key role in urban renewal.
become known as “creative cities”. Industries such as television, theater,
vals transform the cities and encourage innovation in small businesses in
. The “Huddersfield Creative Town Initiative” in England is and example.
ty that was devastated by the Great Britain’s restructuring of heavy
ble to move these unemployed and unskilled workers to positions in
media. Public and private participation is necessary for success. Town
g inventory of their cultural assets – both tangible and intangible. In order
, the city must attract the diversity of culture that can generate creativity,
generate economic growth. These cities base their approach on the “three
y, talent, and tolerance. Diversity plays a role in each of these areas.
e some exceptions – such as Silicon Valley – creativity remains as a
tunity. This creativity will be, in large part, fueled by diversity. This is why
s so directly on diversity. Creative industries contribute to and support the
al culture. This brings cultural diversity, local charm, and improves the
live. Many tourism industries have begun moving away from mass
vel customized to fit the unique cultural heritage of the traveler.
s to a very contemporary issue with diversity, suggesting that as the article
n there is a conflict involving ethics, technology and diversity, it is possible
– the creation of an illusion of diversity. This would potentially
in the overall presentation found in LSSQTT Tool #14 "Political Correctness
es: Core Values, Civility And Change”. However, it is one that a
ld be interested in, particularly as the illusion of diversity referred to are
communication deceptions, which once uncovered are repackaged as news
s aware of one example which occurred in the town I work in, where the
sconsin (Madison) altered a photograph in the undergrad admissions book,
k student in what was an all-white group of students. The author provides
ad decisions by a wide range of organizations attempting to look – and
outside the organization – that diversity has been achieved. The author
he late 1990s attracting and retaining a diverse workforce was adopted by
ganizations, leading to organizational pressure to demonstrate diversity.
his struggle between genuine diversity objectives and public image can
akers to stretch the truth, even to lie”. Businesses that provide graphics –
can actually have a category called diversity, and images are available
reuse. This leads to a supply chain of images, with identified issues of
ciated with manufactured images.
author identifies the need to actively involve people of all racial, ethnic,
kgrounds in computer technology in order to sustain America's global
One of the problems identified in this article relating to access to
l diverse groups of society are the absence of computers in predominately
districts throughout the U.S. The article introduces a study that refers to
uities and the uneven distribution of computer and technological resources.
ed that computers are available to 25% of the poorest school districts on a
udents...in contrast, 25% of the most affluent school districts have a ratio of
students. The author argues that the computing field clearly needs a more
e teaching faculty to mentor and teach our culturally diverse workforce in
pendent society. In order for this to occur, technological ways and means
d to integrate courseware with a multicultural focus across the curriculum.
udes that technological competencies amplify the need for educators to
ms as a microcosm of the new diverse workplace. Any computer
learned in classrooms can undoubtedly be transformed to tomorrow's
hieve these competencies, educational leaders and employers must
ision of the future and strategically pursue this vision with persistence,
egrity and commitment.
workplace has gradually improved in terms of composition and numbers
workplace is more diverse than ever. This appears to be a trend that will
future. There are many reasons for organizations to diversify the ranks of
but the authors claims the primary motivation is profit. Their concern is
s are diversifying because it is beneficial for the organization and not
ight thing to do. Most business‟s “bottom line mentality” is driven by their
it takes to make a profit and not necessarily what is socially responsible or
suggest that organizations should concentrate more efforts on creating a
r all employees regardless of the costs.
business world today is that the workforce around the world is becoming
the U.S. alone the changes have been dramatic in the last 30 years. In 1978
orce was made up of white males, by 1998 this had dropped to 40%. From
% of new workers were women and minorities. Comparable movements are
y European and South American countries.
ase in team work in industry today and diversity has been shown to have
performance. The advantages to a diverse team include the potential for
and increased innovation. Unfortunately, studies show that diversity can
sonal conflicts, reduce commitment, and reduce interpersonal
among work teams. Most organizations attempt to not only create a
ce, but also to manage diversity within their company so that it is affective
ated to technology and for all intents and purposes, science, usually focus
Medicine, Military, and Economics (McGinn, 143). Within each of these
es of ethical debate, there are several fundamental arguments for and
ical advance. When discussing medicine, the primary debate might be
ogy or more specifically; cloning, gene therapy, and the altering of a
ced production. Then again, the medical field has to deal specifically with
tagonists where confronted with transplants, life extending machinery
the very popular fertility opportunities. In the military category the
weapons of mass destruction, nuclear testing, and the extremely
ization of human subjects in military experimentation. The economic
onsiderable debate in the area of pollution for profit, technological
anced advertising, and buying influence. All of these debates are partially
vancement of the technological society of today. When confronted with the
act of any given controversial subject with regard to technological
oday‟s society, “A more comprehensive and sensitive kind of ethical
equired, one more adequate to the complexity and consequences of
entific and technological processes and products” (McGinn, 143-144).
o we perform an informed, comprehensive, and sensitive kind of ethical
ntinuing advancement in technology? McGinn submits that there are four
at must be made in order to provide clarification of ethical issues and
he first is determining all the facts and their underlying validity. The
h defining all of the affected parties or entities. The third has to do with
rstanding the foundation on which the ethical conflict exists based on
and principles in question. And the last focuses on the distinct decision-
and arguments that have been used for many, many years.
decades (in fact, the past several centuries), there has been dramatic
echnology. Among the most crucial is the relatively new field of
nology, “which include electronic messaging systems, executive
ms, collaborative systems, group decision support systems, and other
use sophisticated information management to enable multiparty
rganization activities”. Utilization of these technologies change the manner
functions (to the class I will point out YouTube as the most recent). The
ticle “propose adaptive structuration theory (AST) as a viable approach for
of advanced information technologies in organization change”. In short,
e change process from two angles: “(1) the types of structures that are
anced technologies, and (2) the structures that actually emerge in human
nteract with these technologies”. The goal is that by capturing the
are developed by the implementation of new technology, and tracing the
ocess have, society can better understand the complexity of “technology-
tionships”. With a better understanding of such relationships, we will
understand how to implement technology (especially information
tives which can be culturally revolutionary) in an appropriate manner.
conceptualized the design process as "reflection in action" in his book The
ioner in 1983. This address describes teaching and training as activities, like
fit from the practice of reflection in action: "It involves a surprise, a
rise by thought turning back on itself, thinking what we‟re doing as we do
blem of the situation anew, conducting an action experiment on the spot by
solve the new problems we‟ve set, an experiment in which we test both
eeing the situation, and also try to change that situation for the better." He
visation and good conversations to the same dynamic. He relates reflection
tific practice as a complement: you have to be able to set up a problem (an
e activity) to be able to apply rules and theory (scientific thinking). The
hat the two practices, scientific discourse and reasoning, along with
n, provide a basis for effective communication particularly between
disciplinary integration, particularly as it relates to people and their
ecific contexts of use, is the domain of the technologist.
ent projections by the US Census Bureau by 2050 there will be no majority
oup in the United States. America stands on the threshold of change, rapid
nge and changes in cultural diversity. The classrooms and workplaces of
filled with more women, ethic minorities, immigrants and older workers.
es to service economy there will be a greater need to understand and
eractions of these various groups- if not, all of society will be losers.
o help prepare students to understand these various cultures. Technology
ed the interactions of various subcultures and groups through the use if e-
ing, the internet, cell phones and the like. Advancing technology allows
ous communication between people and between groups of people
out the world. It even serves to bring live broadcasts of often chilling news
our own living rooms. Complicating the process is the rapid pace of
vancement. All of these factors will combine to create a future of conflict
classroom and the workplace. A tight labor market makes in more and
hat all of America will be studying and working beside people who have
y left out of the labor force. In order to understand the importance of
d to be aware that the world economies are interconnected- largely due to
nces in technology. Diversity is one of the pivotal issues of our time. Issues
ism do not affect just one group. They affect everyone. Inclusion leads to
ybody wins.
have become more diverse, there has been increasing tension between the
the reality of diversity with respect to team process and performance. The
explains that diversity will lead to an increase in the variety of perspectives
It can lead to opportunities for knowledge sharing and lead to increases in
ativity and quality. The existing evidence points to a more pessimistic
mistic viewpoint explains that diversity creates division. The social
to negative performance outcomes for the group. To fully comprehend the
ty, one must understand a variety of factors, including how diversity is
gorized. It is also necessary to explore the linkage between diversity, the
erformance.
ization schemes based on diverse factors have been used to refine the
ersity in teams. Using factors to shape the definition of diversity allows
amine multiple types of diversity and the interactions among them but
of subgroups. Another method is to use a proportional approach.
proaches allow the consideration of group size, but tends to focus on only
rsity. Therefore, proportional approaches can overestimate relevance
cultural training helps foster an understanding of cultural differences,
ild diversity. For instance, the translation of one language to another
understand the concept and implication of the words in the given culture
words. Organizations that actively build diversity can expect fewer staff
sity will also improve customer service.
nement of recruiting and retention strategies is required if an organization is
to diversity. Metrics are a key component of refining recruiting and
large employers use diversity scorecards to analyze diversity-related
tention performance. Tracking diversity data well requires technology.
of-box” solutions exist. Specific areas of measurable diversity
1.5.0 Team Assessments
General Thread
Internal Team Comm-unic- Comm-unic- Chat Partici- Applic-ation General Analy-sis Ref- Format And Data Analysis Did More-Less
Assessment ation ation pation Comp-letion Writing Quality lective Writing Details Accura-cy Than Asked
WORK/RATING (1-10): 1 = low/bad; 10 = high/good; 0 = no contribution
MEMBER: Carper
M. Carper 10 10 10 10 10 10 10 10 10
M. Chandler 10 10 10 10 10 10 10 10 10
R. DeMik 10 10 10 10 10 10 10 10 10
M. DeVore 10 10 10 10 10 10 10 10 10
T. Felton 10 10 10 10 10 10 10 10 10
J. Phipps 10 10 10 10 10 10 10 10 10
N. Radziwill 10 10 10 10 10 10 10 10 10
S. Stamm 10 10 10 10 10 10 10 10 10
M. Thomas 10 10 10 10 10 10 10 10 10
E. Wood 10 10 10 10 10 10 10 10 10
TOTAL TEAM AVERAGE =
General Thread
Internal Team Comm-unic- Comm-unic- Chat Partici- Applic-ation General Analy-sis Ref- Format And Data Analysis Did More-Less
Assessment ation ation pation Comp-letion Writing Quality lective Writing Details Accura-cy Than Asked
WORK/RATING (1-10): 1 = low/bad; 10 = high/good; 0 = no contribution
MEMBER: Chandler
M. Carper 8 8 9 9 9 9 9 9 9
M. Chandler 9 9 9 9 9 9 9 8 9
R. DeMik 9 9 9 9 9 9 9 9 9
M. DeVore 9 9 10 10 9 9 9 9 9
T. Felton 9 9 9 9 9 9 9 9 9
J. Phipps 9 9 9 10 9 10 9 9 10
N. Radziwill 9 9 9 10 9 9 9 9 10
S. Stamm 9 9 9 10 9 10 9 9 9
M. Thomas 9 8 9 9 9 9 9 9 9
E. Wood 10 10 9 9 9 10 9 9 10
TOTAL TEAM AVERAGE =
General Thread
Internal Team Comm-unic- Comm-unic- Chat Partici- Applic-ation General Analy-sis Ref- Format And Data Analysis Did More-Less
Assessment ation ation pation Comp-letion Writing Quality lective Writing Details Accura-cy Than Asked
WORK/RATING (1-10): 1 = low/bad; 10 = high/good; 0 = no contribution
MEMBER: Demik
M. Carper 10 10 10 10 10 10 10 10 10
M. Chandler 10 10 10 10 10 10 10 10 10
R. DeMik 10 10 10 10 10 10 10 10 10
M. DeVore 10 10 10 10 10 10 10 10 10
T. Felton 10 10 10 10 10 10 10 10 10
J. Phipps 10 10 10 10 10 10 10 10 10
N. Radziwill 10 10 10 10 10 10 10 10 10
S. Stamm 10 10 10 10 10 10 10 10 10
M. Thomas 10 10 10 10 10 10 10 10 10
E. Wood 10 10 10 10 10 10 10 10 10
TOTAL TEAM AVERAGE =
General Thread
Internal Team Comm-unic- Comm-unic- Chat Partici- Applic-ation General Analy-sis Ref- Format And Data Analysis Did More-Less
Assessment ation ation pation Comp-letion Writing Quality lective Writing Details Accura-cy Than Asked
WORK/RATING (1-10): 1 = low/bad; 10 = high/good; 0 = no contribution
MEMBER: DeVore
M. Carper 8 8 8 9 9 9 9 9 9
M. Chandler 10 10 10 10 10 10 10 10 10
R. DeMik 10 10 9 10 10 10 10 10 10
M. DeVore 9 9 10 10 10 10 10 9 9
J. Felton 10 10 9 10 10 10 9 9 10
J. Phipps 10 10 9 10 10 10 10 9 10
N. Radziwill 10 9 10 10 10 10 10 9 10
S. Stamm 10 10 10 10 10 10 10 10 10
M. Thomas 9 8 10 9 10 10 9 9 9
E. Wood 10 10 10 10 10 10 10 10 10
TOTAL TEAM AVERAGE =
General Thread
Internal Team Comm-unic- Comm-unic- Chat Partici- Applic-ation General Analy-sis Ref- Format And Data Analysis Did More-Less
Assessment ation ation pation Comp-letion Writing Quality lective Writing Details Accura-cy Than Asked
WORK/RATING (1-10): 1 = low/bad; 10 = high/good; 0 = no contribution
MEMBER: Felton
M. Carper 10 10 10 10 10 10 10 10 10
M. Chandler 10 10 10 10 10 10 10 10 10
R. DeMik 10 10 10 10 10 10 10 10 10
M. DeVore 10 10 10 10 10 10 10 10 10
T. Felton 10 10 10 10 10 10 10 10 10
J. Phipps 10 10 10 10 10 10 10 10 10
N. Radziwill 10 10 10 10 10 10 10 10 10
S. Stamm 10 10 10 10 10 10 10 10 10
M. Thomas 10 10 10 10 10 10 10 10 10
E. Wood 10 10 10 10 10 10 10 10 10
TOTAL TEAM AVERAGE =
Internal Team General Thread Chat Partici- Applic-ation General Analy-sis Ref- Format And Data Analysis Did More-Less
Assessment Comm-unic- Comm-unic- pation Comp-letion Writing Quality lective Writing Details Accura-cy Than Asked
WORK/RATING (1-10): 1 = low/bad; 10 = high/good; 0 = no contribution
MEMBER: Phipps
M. Carper 10 10 10 10 10 10 10 10 10
M. Chandler 10 10 10 10 10 10 10 10 10
R. DeMik 10 10 10 10 10 10 10 10 10
M. DeVore 10 10 10 10 10 10 10 10 10
T. Felton 10 10 10 10 10 10 10 10 10
J. Phipps 10 10 10 10 10 10 10 10 10
N. Radziwill 10 10 10 10 10 10 10 10 10
S. Stamm 10 10 10 10 10 10 10 10 10
M. Thomas 10 10 10 10 10 10 10 10 10
E. Wood 10 10 10 10 10 10 10 10 10
TOTAL TEAM AVERAGE =
General Thread
Internal Team Communicatio Communicatio Chat Application General Analy-sis Ref- Format And Data Analysis Did More-Less
Assessment n n Participation Comp-letion Writing Quality lective Writing Details Accura-cy Than Asked
WORK/RATING (1-10): 1 = low/bad; 10 = high/good; 0 = no contribution
MEMBER: Radziwill
M. Carper 9 9 9 9 9 9 9 9 9
M. Chandler 10 10 10 10 10 10 10 10 10
R. DeMik 9 10 9 10 10 10 10 10 10
M. DeVore 10 10 10 10 10 10 10 10 10
T. Felton 9 9 10 10 10 10 10 10 10
J. Phipps 10 10 9 10 10 10 10 10 10
N. Radziwill 10 10 10 10 10 10 10 10 10
S. Stamm 10 10 10 10 10 10 10 10 10
M. Thomas 10 10 10 10 10 10 10 10 10
E. Wood 10 10 10 10 10 10 10 10 10
TOTAL TEAM AVERAGE =
General Thread
Internal Team Communicatio Communicatio Chat Application General Analy-sis Ref- Format And Data Analysis Did More-Less
Assessment n n Participation Comp-letion Writing Quality lective Writing Details Accura-cy Than Asked
WORK/RATING (1-10): 1 = low/bad; 10 = high/good; 0 = no contribution
MEMBER: Stamm
M. Carper 10 10 10 10 10 10 10 10 10
M. Chandler 10 10 10 10 10 10 10 10 10
R. DeMik 10 10 10 10 10 10 10 10 10
M. DeVore 10 10 10 10 10 10 10 10 10
T. Felton 10 10 10 10 10 10 10 10 10
J. Phipps 10 10 10 10 10 10 10 10 10
N. Radziwill 10 10 10 10 10 10 10 10 10
S. Stamm 10 10 10 10 10 10 10 10 10
M. Thomas 10 10 10 10 10 10 10 10 10
E. Wood 10 10 10 10 10 10 10 10 10
TOTAL TEAM AVERAGE =
General Thread
Internal Team Comm-unic- Comm-unic- Chat Partici- Applic-ation General Analy-sis Ref- Format And Data Analysis Did More-Less
Assessment ation ation pation Comp-letion Writing Quality lective Writing Details Accura-cy Than Asked
WORK/RATING (1-10): 1 = low/bad; 10 = high/good; 0 = no contribution
MEMBER: Thomas
M. Carper 10 10 10 10 10 10 10 10 10
M. Chandler 10 10 10 10 10 10 10 10 10
R. DeMik 10 10 10 10 10 10 10 10 10
M. DeVore 10 10 10 10 10 10 10 10 10
T. Felton 10 10 10 10 10 10 10 10 10
J. Phipps 10 10 10 10 10 10 10 10 10
N. Radziwill 10 10 10 10 10 10 10 10 10
S. Stamm 10 10 10 10 10 10 10 10 10
M. Thomas 10 10 10 10 10 10 10 10 10
E. Wood 10 10 10 10 10 10 10 10 10
TOTAL TEAM AVERAGE =
General Thread
Internal Team Comm-unic- Comm-unic- Chat Partici- Applic-ation General Analy-sis Ref- Format And Data Analysis Did More-Less
Assessment ation ation pation Comp-letion Writing Quality lective Writing Details Accura-cy Than Asked
WORK/RATING (1-10): 1 = low/bad; 10 = high/good; 0 = no contribution
MEMBER: Wood
M. Carper 10 10 9 10 10 10 10 10 9
M. Chandler 10 10 10 10 10 10 10 10 10
R. DeMik 10 10 10 10 10 10 10 10 10
M. DeVore 10 10 10 10 10 10 10 10 10
T. Felton 9 9 9 10 10 10 10 10 9
J. Phipps 10 10 10 10 10 10 10 10 10
N. Radziwill 10 10 10 10 10 10 10 10 10
S. Stamm 10 10 10 10 10 10 10 10 10
M. Thomas 10 10 10 10 10 10 10 10 9
E. Wood 10 10 10 10 10 10 10 10 10
TOTAL TEAM AVERAGE =
1.5.1 Team Assessments - Combined
General Thread
Internal Team Comm-unic- Comm-unic- Chat Partici- Applic-ation General Analy-sis Ref- Format And Data Analysis Did More-Less
Assessment ation ation pation Comp-letion Writing Quality lective Writing Details Accura-cy Than Asked
WORK/RATING (1-10): 1 = low/bad; 10 = high/good; 0 = no contribution
MEMBER
M. Carper 9.50 9.50 9.50 9.70 9.70 9.70 9.70 9.70 9.60
M. Chandler 9.90 9.90 9.90 9.90 9.90 9.90 9.90 9.80 9.90
R. DeMik 9.80 9.90 9.70 9.90 9.90 9.90 9.90 9.90 9.90
M. DeVore 9.80 9.80 10.00 10.00 9.90 9.90 9.90 9.80 9.80
T. Felton 9.70 9.70 9.70 9.90 9.90 9.90 9.80 9.80 9.80
J. Phipps 9.90 9.90 9.70 10.00 9.90 10.00 9.90 9.80 10.00
N. Radziwill 9.90 9.80 9.90 10.00 9.90 9.90 9.90 9.80 10.00
S. Stamm 9.90 9.90 9.90 10.00 9.90 10.00 9.90 9.90 9.90
M. Thomas 9.80 9.60 9.90 9.80 9.90 9.90 9.80 9.80 9.70
E. Wood 10.00 10.00 9.90 9.90 9.90 10.00 9.90 9.90 10.00
TOTAL TEAM AVERAGE =
1.5.1 Team General Comments for Improvement
Team Member Comments, Observations Related To Team, Overall Project
TOOL 7
I think this has gotten off to a bit of a slow start - primarily due to communications challenges up front. Folks s
pretty quickly, once everyone was contacted. Most team-oriented projects I see in industry begin with a vision
is. Through sharing this vision, team members get excited about their opportunity to achieve an outcome. To
Carper, Michael example, I'm not sure we've gotten that yet.
Chandler, Mark This first assignment was as usual, difficult. I think that for some reason, the e-mail-centric launch of this partic
DeMik, Randy Overall comments are positive considering the difficulty of starting a new project with little experience or guid
DeMik, Randy I agree with Evan that comments and grading would be more accurate if assessed later (approx. 1 week after d
DeVore, Mike The team is coming together nicely. Everyone appears to be very motivated and eager to get started on the pro
DeVore, Mike We have found a company to study for our project but we still need to decide our specific focus for the project.
DeVore, Mike We should continue to work on determining reasonable due dates for each component of the assignments.
Thank you E. Wood for the protocol documentation submitted for consideration in our Monday night Chat. T
Felton, Jason adopted and a method for updating revising included in order to continually improve value-added contributio
Guinot, Jeff
I believe the team should make an effort to create a baseline of how this scoring will work. A standardized app
team member will have an understanding of what others feel are the expectations. This will also make the valu
more consistent between team members. Also, do we make this a module-by-module running evaluation, and
based on performance as we progress? The only way which seems logical to me at this point is to establish a ba
Phipps, Jared team members, and then decrease / increase from that as the modeuls progress.
We need to get an earlier jump on the weekly assignments and do a better job of communicating with Dr. Sinn
Stamm, Scott concerns and questions.
The initial assessment was difficult to complete without a rubric defining each of the valuies between 1 and 10
made an effort. The amount and quality of contribution has been acceptable. Although sufficient, there is alw
improvement. For example, I would like to increase my communication and collaboration. I think this task wi
Thomas, Mark W. weeks.
This first assessment was tough to complete accurately and fairly. I have no complaints or problems with anyo
first assignment was tough as we were all figuring out what to do and what was expected. After Monday nigh
Wood, Evan on the right page, and clearer expectations should be set. This will help all of us to perform at a high level.
It seems that it would be more appropriate to do the General Assessment piece with a 1 week lag. Writing the
Wood, Evan deadline does not allow for a complete picture of the team's performance prior to conducting the assessment.
TOOL 8
Wood, Evan The 1.5 assessments still remain tough to complete prior to the deadline. These need to occur later in the cycle.
We need to consider how we divide work. It seems that having everyone take a pass at each tool and then com
Wood, Evan redundant.
The team has done a much better job with Tool #8 than we did with Tool #7. We are beginning to work better
S. Stamm keep up the good work
The development of an agenda is a good thing. However, we're still improving in our ability to stick to the age
the team's development, I think the key area for us to improve is communications. It's a real challenge to get th
Mike Carper postings to determine what actionable items are there for any given team member. We need to be clearer abou
Significant improvement in Tool 8 by team. More work, too. Some of team have more skills at the type of analy
Mark Chandler this six sigma project with the Chilco data.
M. DeVore We have found a company to study and have decided on our specific focus for the project.
M. DeVore We should continue to work on determining reasonable due dates for each component of the assignments.
TOOL 9
Carper, Mike If I could give Evan extra-credit, I sure would. His work has been outstanding in this phase.
I agree with the approach of using specialists to complete particular sections of work. This helps spread the lo
Carper, Mike
skills and experience to the team's advantage.
Continued significant improvement in Tool 9 by team. Better division of work by team lead. Moving from sele
Mark Chandler
of tools to developing Chilco processes sufficiently to allow use of tools to generate results.
DeMik, Randy The team tended to post earlier in the cycle which produced higher quality work and a timely delivery of final
The use of specialist and breaking down assignments seems to work much better and should continue through
DeMik, Randy
course.
The team is coming together nicely. Everyone appears to be very motivated and eager to get started on the pro
M. DeVore
work has been good.
M. DeVore We have found a company to study and have decided on our specific focus for the project.
M. DeVore We should continue to work on determining reasonable due dates for each component of the assignments.
With excellent work from our team leaders we have divided up the project work to be completed. The results
M. DeVore
successful.
We accelerated the due dates for individual portions of the assignment and hope this allows "compilers" more
M. DeVore
work
The team continues to improve and work together well. Members are beginning to assist others to get the assig
S. Stamm
unfortunate we lost Jeff Guinot as we will all have to share the work he would have been doing.
Wood, Evan The 1.5 assessments still remain tough to complete prior to the deadline. These need to occur later in the cycle.
The division of the work was great. I liked using the "specialists". The next step is to have the team review mor
Wood, Evan
work. It might even be good to have a secondary "specialist" take the work next to make updates.
TOOL 10
Things feel much smoother now. The flow is better within the team. I can't think of anything to ask anyone to
Carper, M. point.
I think we made progress on identifying Chilco processes this week, through Pareto and Pie Chart tool. The te
start aligning other tools, and selecting processes identified in the Pie Chart as being most significant in terms o
improvement effort. Other resources are being used to suggest modifications of current tools, such as a variatio
Chandler, M. which may be implemented on a possible Chilco product.
The project team is working very well together and offering solutions to Chilco objectives in a timely manner.
Demik, R. good team organization and communication have offered opportunities for peer review and continuity of appl
The team is coming together nicely. Everyone appears to be very motivated and eager to get started on the pro
M. DeVore work has been good.
M. DeVore We have found a company to study and have decided on our specific focus for the project.
M. DeVore We should continue to work on determining reasonable due dates for each component of the assignments.
With excellent work from our team leaders we have divided up the project work to be completed. The results
M. DeVore successful.
We accelerated the due dates for individual portions of the assignment and hope this allows "compilers" more
M. DeVore work
Work is progressing on tools right on schedule. Thanks to feedback from Dr. Sinn, we are updating and revisi
M. DeVore clarify improve our worksheets.
It may be time to refine goals of the project - we have a better understanding on the company as well as the pu
Phipps, J and it seems this is a natural progression at this time.
Wood, E. The project team is working well now. Early posts and specialists have really advanced the team.
Wood, E. I think we need to begin looking at tieing this tighter together into an overall portfolio that"hangs" together we
TOOL 11
As best we can, continue to build on earlier tools; for example, the FMEA, benchmarking, others, have been car
Mark Chandler assignments.
Mark Chandler Need to continue to evolve the benchmarking tool, as well as use it in this project.
I'm glad to see we've cut down on the postings in the tools; going from Tool 7 and 140 posts; Tool 8 and 219 po
Mark Chandler posts; Tool 10/Phase 1 and 132 posts. Tool 8 was pretty hectic.
We all need to make sure our individual submissions use text boxes (easier to cut and paste across sheets witho
Radziwill standard fonts throughout.
S. Stamm We are doing better at pulling together the loose ends of the project and looking at the big picture. We need to
Discussion Board seemed to be infrequently used this week. While it is good that we have people specializing
Wood, E. keep up with coordinated efforts to ensure consistency across the board, including all tools and into the FACR
Wood, E. I think we need to finalize the direction we are heading including: Global, innovation, quality and productivity
DeVore, M. The team has made some great progress in identifying global issues to be addressed.
DeVore, M. We continue to build on our success from phase 1. We have identified some new techniques to apply in phase
DeMik, R. Timely posting of 1.4 ROL has been greatly improved over previous cycles.
Global decision making is coming along, just need to find correct format/tool/application for analysis and pre
Format/tools/applications provided in coursework are fine for prouctivity/defect analysis and presentation b
DeMik, R. initiatives.
Carper Welcome Nicole.
TOOL 12
I was unable to attend chat and wasn't able to give advance notice. The team gathered things up well and I wa
Carper to the assignments made.
I think we have managed to get our focus during Tool 12 in terms of what we need for the many aspects of this
complements to all who have stayed the course, and when we finally reached a critical level of clarity were ab
Mark Chandler and produce relevant and linked products.
I think the yahoo group Mike Carper set up has proved to be a useful tool for getting some types of communic
filling up the discussion board with more mundane - but necessary - 'operational' communication. I think the a
Mark Chandler thread for just 'class relate' postings.
DeMik, R. Timely posting of 1.4 ROL/1.5 eval. has been greatly improved over previous cycles.
We have made some good decisions on topics to concentrate on and the project is progressing nicely. The team
DeVore, M. independently and together.
Phipps We now have the data necessary to "merge" and interweave the earlier parts, as Dr. Sinn has pointed out we ne
We need to focus more on our FACR generation, and weaving together how all the different applications help
Radziwill and project objectives. We should all make it a point to contribute to the Grand FACR form by the end of this t
It is interesting to note that we seemed to have trrned the corner having moved from a reactive approach to a p
S. Stamm
the aspects of our portfolio development.
We need to begin developing our FACRs more, tieing them to the finding our data. We have a lot of great wor
Wood, Evan they don't show up anywhere.
TOOL 13
Carper, Mike Everyone is making such great efforts and the quality of work is impressive.
I think we have focused the FACR during Tool 13 in terms of what we need for the many aspects of this cours
Mark Chandler have developed a strong portfolio that will be ready for the Phase II Long and Short forms.
R. DeMik Team portfolio is near completion and just needs final touches.
R. DeMik Team synthesis is excellent.
DeVore, M. We continue to make good progress on each new tool.
DeVore, M. Our completed final project should be a good example of the successful efforts of a well functioning team.
S. Stamm We need to determine what is necessary to complete the Project Portfolio as we complete this class.
S. Stamm This group has been an excellent example of teamwork to complete a task.
This team has done great work. Everyone has contributed at least 1 significant item during the overall project.
Wood, Evan developed portfolio.
TOOL 14
Everyone has done a great job - many, in spite of extreme conflicts outside the classroom. I commend the team
Carper, Mike of sticking together.
Mark Chandler I think we have just about finished up the course, have done some excellent work, and learned from the assign
R. DeMik Team portfolio is near completion and ready for submission on time. Excellent work by all!
DeVore, M. The end product of our efforts is excellent. We have completed a significant project this semester.
By this phase, we live or die as a team. I think this project came together very well… and I think this team deal
Phipps, Jared circumstances that no other teams in the past have likely faced. I am very pleased with our final effort.
Radziwill This has been the most pleasant and productive team I've ever worked with in a course. Thanks to all of you.
S. Stamm This group has been an excellent example of teamwork to complete a task.
This team has dne great work. Everyone has contributed at least 1 significant item during the overall project. T
Wood, Evan developed portfolio.
Return to 1.0
Leader-ship, Grand Total
General Timeli- Cooper-ation Prof. Demean- Per Individual
ness, Delivery And Attitude or And team
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
TOTAL TEAM AVERAGE = 10.00
Leader-ship, Grand Total
General Timeli- Cooper-ation Prof. Demean- Per Individual
ness, Delivery And Attitude or And team
8 9 8 8.67
9 9 9 8.92
9 9 9 9.00
9 9 9 9.17
9 9 9 9.00
9 10 9 9.33
9 9 10 9.25
9 9 10 9.25
8 9 8 8.75
9 10 10 9.50
TOTAL TEAM AVERAGE = 9.08
Leader-ship, Grand Total
General Timeli- Cooper-ation Prof. Demean- Per Individual
ness, Delivery And Attitude or And team
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
TOTAL TEAM AVERAGE = 10.00
Leader-ship, Grand Total
General Timeli- Cooper-ation Prof. Demean- Per Individual
ness, Delivery And Attitude or And team
8 9 8 8.58
10 10 10 10.00
10 10 10 9.92
10 10 9 9.58
9 10 9 9.58
9 10 10 9.75
10 10 10 9.83
10 10 10 10.00
8 9 9 9.08
10 10 10 10.00
TOTAL TEAM AVERAGE = 9.63
Leader-ship, Grand Total
General Timeli- Cooper-ation Prof. Demean- Per Individual
ness, Delivery And Attitude or And team
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
TOTAL TEAM AVERAGE = 10.00
General Timeli- Cooper-ation Leader-ship, Grand Total
ness, Delivery And Attitude Prof. Demean- Per Individual
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
TOTAL TEAM AVERAGE = 10.00
Leader-ship, Grand Total
General Timeli- Cooper-ation Prof. Demean- Per Individual
ness, Delivery And Attitude or And team
9 9 9 9.00
10 10 10 10.00
10 10 10 9.83
10 10 10 10.00
10 10 10 9.83
10 10 10 9.92
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
TOTAL TEAM AVERAGE = 9.86
Leader-ship, Grand Total
General Timeli- Cooper-ation Prof. Demean- Per Individual
ness, Delivery And Attitude or And team
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
TOTAL TEAM AVERAGE = 10.00
Leader-ship, Grand Total
General Timeli- Cooper-ation Prof. Demean- Per Individual
ness, Delivery And Attitude or And team
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
TOTAL TEAM AVERAGE = 10.00
Leader-ship, Grand Total
General Timeli- Cooper-ation Prof. Demean- Per Individual
ness, Delivery And Attitude or And team
10 10 10 9.83
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 9.67
10 10 10 10.00
10 10 10 10.00
10 10 10 10.00
10 10 10 9.92
10 10 10 10.00
TOTAL TEAM AVERAGE = 9.94
Leader-ship, Grand Total
General Timeli- Cooper-ation Prof. Demean- Per Individual
ness, Delivery And Attitude or And team
9.50 9.70 9.50 9.61
9.90 9.90 9.90 9.89
9.90 9.90 9.90 9.88
9.90 9.90 9.80 9.88
9.80 9.90 9.80 9.81
9.80 10.00 9.90 9.90
9.90 9.90 10.00 9.91
9.90 9.90 10.00 9.93
9.60 9.80 9.70 9.78
9.90 10.00 10.00 9.95
TOTAL TEAM AVERAGE = 9.85
eam, Overall Project
ations challenges up front. Folks seemed to gather up
see in industry begin with a vision of what the outcome
tunity to achieve an outcome. To a certain degree in this
e-mail-centric launch of this particular class lead to
oject with little experience or guidance.
essed later (approx. 1 week after due date).
and eager to get started on the project. The quality of
e our specific focus for the project.
omponent of the assignments.
ion in our Monday night Chat. This material has been
y improve value-added contribution.
ng will work. A standardized approach means each
tions. This will also make the value of the scores a bit
-module running evaluation, and increase / decrease
me at this point is to establish a baseline score of 7 for all
ess.
b of communicating with Dr. Sinn when we have issues,
h of the valuies between 1 and 10. I think everyone has
Although sufficient, there is always room for
collaboration. I think this task will be easier in future
omplaints or problems with anyone's performance. This
was expected. After Monday night's chat, we should be
us to perform at a high level.
ce with a 1 week lag. Writing the assessment prior to the
or to conducting the assessment.
se need to occur later in the cycle.
e a pass at each tool and then combining is a little
We are beginning to work better as a team.. We need to
ng in our ability to stick to the agenda. At this stage of
tions. It's a real challenge to get through so many
mber. We need to be clearer about assignments.
ave more skills at the type of analysis we will be doing in
or the project.
omponent of the assignments.
ng in this phase.
of work. This helps spread the load and leverage key
k by team lead. Moving from selection and how to use
nerate results.
work and a timely delivery of final product.
etter and should continue throughout the rest of the
and eager to get started on the project. The quality of
or the project.
omponent of the assignments.
work to be completed. The results so far have been very
hope this allows "compilers" more time to complete their
ing to assist others to get the assignments done. It is
d have been doing.
se need to occur later in the cycle.
ep is to have the team review more closely each other's
ext to make updates.
hink of anything to ask anyone to improve on at this
Pareto and Pie Chart tool. The team has been able to
s being most significant in terms of payback for an
of current tools, such as a variation on the FMEA tool,
co objectives in a timely manner. Early posts along with
peer review and continuity of applications.
and eager to get started on the project. The quality of
or the project.
omponent of the assignments.
work to be completed. The results so far have been very
hope this allows "compilers" more time to complete their
Sinn, we are updating and revising previous work to
on the company as well as the purpose of the project,
advanced the team.
portfolio that"hangs" together well.
nchmarking, others, have been carried through several
oject.
7 and 140 posts; Tool 8 and 219 posts; Tool 9 and 109
o cut and paste across sheets without data loss) and
ing at the big picture. We need to continue to do this.
that we have people specializing on areas, we need to
uding all tools and into the FACRs.
novation, quality and productivity.
dressed.
new techniques to apply in phase 2.
l/application for analysis and presentation.
defect analysis and presentation but not for global
gathered things up well and I was able to quickly adapt
e need for the many aspects of this course project. My
d a critical level of clarity were able to swing into action
r getting some types of communication handled, without
onal' communication. I think the alternative is a specific
s cycles.
ect is progressing nicely. The team is working well both
as Dr. Sinn has pointed out we need to do.
all the different applications help us reach our course
nd FACR form by the end of this tool.
ed from a reactive approach to a proactive approach to
r data. We have a lot of great work and great ideas, but
or the many aspects of this course project. I think we
d Short forms.
ts of a well functioning team.
we complete this class.
nt item during the overall project. This has led to a well-
e classroom. I commend the team on doing a great job
work, and learned from the assignments and each other.
nt work by all!
project this semester.
y well… and I think this team dealt with some unique
ased with our final effort.
n a course. Thanks to all of you.
item during the overall project. This has led to a well-
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