Chamber of Commerce Names Interactive Intelligence among the “Best

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Chamber of Commerce Names Interactive Intelligence among the “Best Places to Work in Indiana” Interactive Intelligence ranked 12 in the “Large Companies” category INDIANAPOLIS, May 20, 2009 -- The Indiana Chamber of Commerce has named Interactive Intelligence (Nasdaq: ININ) among the 2009 “Best Places to Work in Indiana.” Interactive Intelligence, a global provider of unified IP business communications solutions, was ranked th 12 within the Indiana Chamber‟s “Large Companies” category. “Each company on our „Best Places to Work‟ list understands how important it is for the success of a business to have a culture that respects and values employees,” said Indiana Chamber president, Kevin Brinegar. “These businesses demonstrate that culture in a variety of ways, from fostering open communication and teamwork, to providing training opportunities and unique job benefits.” “Since inception we‟ve made innovation, integrity and flexibility the cornerstones of our company culture,” said Interactive Intelligence founder and CEO, Dr. Donald E. Brown. “We believe that our recent „best places to work‟ designation underscores these values, while also reflecting the importance of providing employees with long-term growth opportunities.” Founded in 1997 with less than a dozen software developers, today Interactive Intelligence employs approximately 600 people worldwide with about 400 employees based in Indiana. Currently it‟s the only publicly traded computer software company headquartered in the state. In 2008 Interactive Intelligence expanded its existing 120,000 square-foot, custom-designed Indianapolis headquarters facility to occupy an additional 80,000 square feet in a building adjacent to its current northwest-side office. The Interactive Intelligence headquarters facility features modern, award-winning interior design, a fitness center, and a game room. Interactive Intelligence employee benefits include a comprehensive health and vision insurance program, a wellness program, a 401(k) matching program, tuition reimbursement, a computer loan purchase plan, and casual dress code. Unique family benefits include paternity leave for new dads and adoption assistance. In addition to its 2009 “Best Places to Work in Indiana” award, Interactive Intelligence has been honored locally as one of the Indianapolis Business Journal‟s “Top 25 Fastest Growing Public Companies,” a United Way of Central Indiana “Company that Cares,” and the Indiana Chamber of Commerce's "Outstanding Employer of the Year." The 2009 “Best Places to Work in Indiana” program honors the top companies in the state, as determined through employer reports and comprehensive employee surveys. Winners were selected from two categories: small to medium-sized companies of between 25 and 249 employees, and large-sized companies consisting of 250 or more employees. More information about the “Best Places to Work” companies is available in a special section of the ® May/June issue of the Indiana Chamber‟s BizVoice magazine, accessible online at www.bizvoicemagazine.com. For more information about the Indiana Chamber‟s “Best Places to Work” program, visit www.bestplacestoworkIN.com. About Interactive Intelligence th Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and enterprise messaging. The company was founded in 1994 and has more than 3,000 customers worldwide. Interactive Intelligence is among Software Magazine‟s top 500 global software and services suppliers, is ranked among Network World‟s top 200 North American networking vendors, is a BusinessWeek “hot growth 50” company, and is among FORTUNE Small Business magazine‟s top 100 fastest growing companies. The company is also positioned in the leaders‟ quadrant of the Gartner 2008 Contact Center Infrastructure, Worldwide Magic Quadrant report. Interactive Intelligence employs approximately 600 people and is headquartered in Indianapolis, Indiana. It has six global corporate offices with additional sales offices throughout North America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com; on the Net: www.inin.com. This release may contain certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings. Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners. Contact: Christine Holley Director of Market Communications Interactive Intelligence Inc. +1 317.715.8220 christine.holley@inin.com ###

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