…it’s all about Results! ….it’s all about Results! The World of Telephone Service will never be the same… -Break-up of Ma Bell -Telecom Act of 1996 -Telecom Industry Failures -Mergers & Acquisitions ….it’s all about Results! Telecom Industry Status TURMOIL Multiple Rates, Tariffs, Contracts (Total Confusion) Constant Technology Changes Mergers and Bankruptcies Constant Change among providers (WorldCom, Qwest, Global Crossing, etc.) Thousands of disparate billing platforms resulting in extensive billing errors. ….it’s all about Results! Major Service Provider Bankruptcies 360networks Neon Communications Aleron Pangea Carrier 1 Sigma Networks Digital Teleport Sphera Ebone/GTS Storm Telecommunications Enron Broadband Teleglobe FLAG Telecom Telergy Global Crossing Velocita GST Viatel Iaxis Williams Communications Impsat WINfirst KPNQwest WorldCom ….it’s all about Results! Industry Headlines!! WorldCom CEO Corporate Corruption Could Cost Convicted of over $11B $35 Billion Over Next Year, fraud claim…80 years in jail Researchers Say - Dow Jones Business News - Financial Times SEC Files Charges Against Qwest's debt cut to Adelphia Insiders, junk status by Moody's Founders Arrested - Financial Times -The Securities & Exchange Commission WorldCom's Former Financial Chief Pleads Guilty to Fraud Global Crossing Extends - Dow Jones Business News Auction Date by a Week -Global Crossing ….it’s all about Results! Industry Headlines!! NorVergence announces AT&T announces 27,000 layoff massive layoff prior to - Feb 04 – Forbes Magazine bankruptcy filing. AT&T announces 7,000 layoff July 04 WSJ Oct 04 SPRINT announces 16,000 MCI shuts down US call layoff center in Sioux City -March 04 – Wallstreet Journal - June 04 - Financial Times Verizon to acquire MCI AT&T and BellSouth WSJ Apr ‘05 walk away from Merger Verizon announces 6700 forced -Jun ’04v Wallstreet Journal reduction in workforce - July 04 - Dow Jones Business News SBC To Lay Off 25,000 in 2005 Aug ’05 Wall Street Journal SBC Announce Acquisition of AT&T Oct ‘05 Wall Street Journal ….it’s all about Results! Industry Trends $13 Billion in Overcharges , annually Less than 2% of billing errors are found and reported to their carriers by customers - Telcore Holdings USA National Research 2002 ….it’s all about Results! Why Are Billing Systems So Complex? Local Network Local Loop CLEC Bypass providers IntraLata Networks Local Toll Networks InterLata Networks Long-Distance Networks International Long-Distance Networks Wireless Networks ….it’s all about Results! Over 1 Billion Lines Programming Code Support Telecom Tariffs This sets the stage for thousands of Service Order and Billing Errors, Daily ….it’s all about Results! Telecom Confusion Basic Communicators Data Network Accessories Connectivity Twisted Pair Fiber Co Axial Cat V Business Communications Requirements ….it’s all about Results! Telecom Confusion Basic Communicators Data Network Accessories Connectivity Twisted Pair Fiber Co Axial Cat V Business Communications Requirements ….it’s all about Results! About RMH Telecom Consultants We optimize our Client’s businesses by delivering objective, professional Independent services LargestconsultingTelecom Consulting Organization in Southeast U.S. We are an Independent Telecommunications Consulting Firm. We have no affiliation with any Vendor WE LOOK OUT FOR YOU! Telecommunications Expenses under RMH Telecom Management $50.7 Million + RMHTC is Scalable to handle accounts with multiple sites including, MS, TN, SC & OK Trial Lawyers Associations, First National Bankers’ Bank, Singing River Hospitals, GA Baptist Childrens’ Homes among many others ….it’s all about Results! About RMH Telecom Consultants RMH Telecom Consultants has a high probability of reducing its Clients’ Telecom Expenses. 90% of the time we reduce Telecom Expenses by 20-50% RMHTC is affiliated with a national network of 190 Independent Consultants across North America. Collectively we have over 5,200 years of Telecom Experience and currently we are supporting over 10,800 Clients. ….it’s all about Results! What RMH Offers CORE SERVICES Expense Optimization Objective, Expert Analysis and Recommendations to Reduce Telecom Expenses: Wireless (Cellular / Pagers) Long Distance Local Line Services Data Network Internet Connectivity Yellow-pages Advertising Recovery of Billing Errors Natl. Studies found 80% of telecom bills have errors (Source: Gartner Group Feb 2002 Implementation of Recommendations ….it’s all about Results! Service Providers LOCAL RMH Telecom Optimum Business Decisions & Expense Reduction Critical Telecommunications Information Consultants LONG DISTANCE Rates & Tariffs Analysis WIRELESS Optimum Configuration & Least Cost Solutions DATA INTERNET Clients Unbiased Service Analysis Results! ….it’s all about RMTC Expense Optimization Process Client makes GO/NO GO Decision …. Grants Permission Phase 1 Phase 2 Phase 3 Implement Look for Reconcile Records & Recommendations Recover Billing Errors Additional Savings Optimize Expenses Prepare Least Cost Optimum Solution Prepare Monthly Telecom Validation Reports Infrastructure $$$ 90% of our Clients Projects on Reduce Expenses 70% of our Clients T&M Basis 90% of our Clients Average Telecom Expense Savings of 20 - 50% Best Service and Best Value RETURN ON INVESTMENT Even after shared-savings, 10 -25% of your annual telecom expenses should fall to your bottom line as PURE PROFIT! Guarantee If we don’t deliver savings, you owe us nothing! ….it’s all about Results! 70%+ of U.S. Private and Public Sector have 35%+ Surplus Telecom Capacity Source: USA Today March 2003 RMH Telecom Consultants also provide Traditional Telecom Project-Based Services Including: Needs Analysis RFP Bid Review and Proposal Analysis Vendor, Equipment & Applications Recommendations Voice, Data, ISP, Wireless/Cellular Systems Implementation Services Project Management Services Disaster Prevention & Recovery Expertise Security ….it’s all about Results! RMH Telecom Consultants Optimization Services PRICING Our fees are based upon sharing the savings we generate for you. You incur no expense. Contingency Agreement 50/50 Share in Savings Agreement is for 24 months 70% of our clients never change vendors 90% of our clients reduce their telecom expenses 20-50% ….it’s all about Results! RMH Telecom Consultants Optimization Services RMH Telecom Consultants Performs Expense Analysis Billing and Inventory Reconciliation Presents Findings & Recommendations Client Makes a Business Decision Grants Permission to Implement RMH Telecom Consultants Implements the Recommendations and Manages the Project using proven Quality Assurance Model Validates Savings each Quarter over life of the contract ….it’s all about Results! Getting Started It’s Easy! 1. Sign the authorization letter 2. Sign the service agreement 3. Provide 3 months of telecom bills 4. Provide copies of contracts, if available ….it’s all about Results! …it’s all about Results! ….it’s all about Results!