HSBC Holdings - IT Sales Opportunities - 2008

Document Sample
HSBC Holdings - IT Sales Opportunities - 2008 Powered By Docstoc
					HSBC Holdings
IT Sales Opportunities - 2008
                                                                            H SB C H ol din gs - 2 0 0 8




                                   Table of Contents

1. Company Overvi ew ........................................................................ 4
  1.1 Bu sin ess Overview .................................................................... 4
  1.2 K ey Figu res ............................................................................. 4
  1.3 Corp orat e Headqu art ers ............................................................. 4
2. IT Sp ending and Depl oymen ts ......................................................... 5
3. IT Sal es Op p ortuni ties ................................................................... 6
  3.1 IT Sales Opp ortuni ti es - Software................................................. 7
  3.2 IT Sales Opp ortuni ti es - Hardware ................................................ 9
  3.3 IT Sales Opp ortuni ti es - Services ................................................ 11
4. Sal es Dri vers .............................................................................. 13
  4.1 Being Envi ron men tal F riendly ..................................................... 13
  4.2 Bran ch R en ewal ...................................................................... 13
  4.3 Bu sin ess Port folio Man agemen t ................................................... 13
  4.4 Bu sin ess Risk Management ........................................................ 14
  4.5 Coverag e of U n-b an ked & Under-banked Cu stomers ........................ 14
  4.6 Cu rren cy & F orex Man ag emen t ................................................... 15
  4.7 Cust omer Eng agement Management ............................................. 15
  4.8 Cust omer Seg m en tati on & Targeting ............................................ 16
  4.9 Deli veri ng An ytim e- An ywh ere Ban kin g.......................................... 16
  4.10 En hanci ng Paym ent Services .................................................... 17
  4.11 Faci li ties Exp ansi on ................................................................ 17
  4.12 Im p rovi ng Cu stom er Service ..................................................... 18
  4.13 In creasin g Employee Produ ctivity .............................................. 18
  4.14 Merg ers & Acqui si tion s ............................................................ 19
  4.15 Partn ership s & All iances .......................................................... 19
  4.16 Prod u ct Mi x Exp an si on ............................................................ 20
  4.17 Weal th Management & Private Ban king ....................................... 21
5. Con clu sion ................................................................................. 22
App endix A: K ey IT S pen ding Deci sion Makers ....................................... 23
  Brazil ......................................................................................... 23
  Fran ce ........................................................................................ 23
  Hon g K on g .................................................................................. 23
  Mexi co ....................................................................................... 24
  Spain ......................................................................................... 24
  UK ............................................................................................. 24
  USA ........................................................................................... 25
App endix B: Defi nition s .................................................................... 27
  B.1 Soft ware ............................................................................... 27
  B.2 Hard ware ............................................................................... 29
  B.3 Servi ces ................................................................................ 30



                                                                                                        2
                                                                                      H SB C H ol din gs - 2 0 0 8




App endix C: Meth odol og y .................................................................. 32
  C.1 Eval u ati ng Cri tical ity Score ........................................................ 32
  C.2 Eval u ati ng Demand Score .......................................................... 35
Oth er Rep ort s in This S eri es .............................................................. 36




                                           List of Exhibits
Exhibit 2.1: IT Deployment Details ...............................................................................5
Exhibit 3.1: Software Sales Opportunities Map ...............................................................7
Exhibit 3.2: Opportunities and Related Sales Drivers for Software ....................................8
Exhibit 3.3: Hardware Sales Opportunities Map ..............................................................9
Exhibit 3.4: Opportunities and Related Sales Drivers for Hardware ................................. 10
Exhibit 3.5: IT Services Sales Opportunities Map.......................................................... 11
Exhibit 3.6: Opportunities and Related Sales Drivers for IT Services ............................... 12
Exhibit 4.1: Key Facility Expansion Plans ..................................................................... 17
Exhibit C1: Calculations for Estimating Criticality Score ................................................. 32
Exhibit C2: Criticality Scores for Various Software Applications ...................................... 33
Exhibit C3: Criticality Scores for Various Hardware Products .......................................... 33
Exhibit C4: Criticality Scores for Various IT Services ..................................................... 34
Exhibit C5: Calculations for Estimating Demand Score .................................................. 35




                                                                                                                      3
                                                                      H SB C H ol din gs - 2 0 0 8




1. Company Overview

1.1 Business Overview
HSBC Holdings PLC (HSBC Holdings) is a United Kin
				
DOCUMENT INFO
Description: HSBC Holdings PLC (HSBC Holdings) is a United Kingdom based banking and financial services organization. Its international network comprises over 10,000 properties in 83 countries and territories in Europe; Hong Kong; rest of Asia-Pacific, including the Middle East and Africa; North America and Latin America. HSBC Holdings together with its subsidiaries (HSBC) provides a range of financial services to more than 128 million customers. HSBC manages its business through two customer Groups: Personal Financial Services and Commercial Banking, and two global businesses: Global Banking and Markets, and Private Banking. Personal Financial Services incorporates the Company’s consumer finance businesses. The largest of these is HSBC Finance Corporation (HSBC Finance), a consumer finance company in the United States. Industry trends and drivers have a direct or indirect affect on IT spending of all companies operating within an industry. For example – increased threat perception and incidence of fraud would result in increase in demand for security software and hardware. Thus, we can conclude that industry spending on any particular IT product or service is an important indicator of the criticality of that product or service for the industry. Based on the IT spend information available in ‘TechNavio’, we have computed a ‘criticality score’ for various IT products and services, for HSBC Holdings. Various company level developments and events are important indicators of selling opportunities and drive the sales of IT products and services. For example – an acquisition by HSBC Holdings might result in opportunities for IT migration and integration services. By tracking these sales drivers (using ‘TechNavio’), we have arrived at a demand score for each product and service. Through an in-depth analysis of industry trends and drivers and company level developments and events, we have made the ‘IT Selling Opportunities Map’ for hardware, software and IT services for HSB
BUY THIS DOCUMENT NOW PRICE: $600 100% MONEY BACK GUARANTEED
PARTNER Infiniti Research
Infiniti Research provides actionable market intelligence, strategic intelligence, competitive intelligence and customer intelligence to leading companies worldwide. We have extensive access to market information and established contacts with decision makers in the corporate world that we bring to all our projects. Our clients range from rapidly growing start-up's to blue-chip Fortune 500 companies. Our research services cover 50+ countries and we deliver 200+ market research projects every year. TechNavio is the market intelligence platform of Infiniti Research and is built on a foundation of fact-based information and insights drawn from the leaders, doers and influencers of the corporate world.