Sample Calculation
FedEx Corporation
IT Sales Opportunities - 2009
Co mpa ny - 2 0 0 8
Fe dE x C or p or a ti on - 2 0 0 9
Table of Contents
1. Company Overvi ew ........................................................................ 4
1.1 Bu sin ess Overview ................................................................... 4
1.2 K ey Figu res ............................................................................ 4
1.3 Corporate Headqu arters ............................................................ 4
2. IT Spending and Depl oymen ts ......................................................... 5
3. IT Sal es Opportunities ................................................................... 6
3.1 IT Sales Opportuniti es - Software ............................................... 7
3.2 IT Sales Opportuniti es - Hardware ............................................. 10
3.3 IT Sales Opportuniti es - Services ............................................... 12
4. Sal es Drivers .............................................................................. 14
4.1 Bu sin ess Risk Management ....................................................... 14
4.2 Catering to In creasin g E- commerce Bu sin ess ................................ 14
4.3 Complian c e with th e U.S. Cu st oms an d Border Protecti on Cu stoms
and Trade Partn ership again st Terrorism (C - TPAT) Program .................. 15
4.4 Cu rren cy & Forex Man agemen t .................................................. 15
4.5 Cutting Costs & Gaining Effici en cy from th e Back - Office .................. 16
4.6 Facilities, Capacity & Coverage expan si on .................................... 16
4.7 Gaining Effi cienci es in Tran sportati on Asset Management ................ 17
4.8 Helping Clien ts with En viron men t Fri endly Practices ....................... 17
4.9 In crease Empl oyee Produ ctivity ................................................. 18
4.10 Wirel ess Fl eet Management ..................................................... 18
5. Con clu sion ................................................................................. 20
Appendix A: K ey IT Spen ding Deci sion Makers ....................................... 21
U.S.A. ....................................................................................... 21
Bel gium .................................................................................... 22
Appendix B: Definition s .................................................................... 23
B.1 Software .............................................................................. 23
B.2 Hardware ............................................................................. 25
B.3 Servi ces ............................................................................... 26
Appendix C: Meth odol ogy .................................................................. 28
C.1 Evalu ating Criticality Score ...................................................... 28
C.2 Evalu ating Demand Score ........................................................ 31
Oth er Reports in This Seri es .............................................................. 32
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List of Exhibits
Exhibit 2.1: IT Deployment Details ....................................................... 5
Exhibit 3.1: Software Sales Opportunities Map ........................................ 7
Exhibit 3.2: Opp ortunities and Related Sal es Dri vers for Software ............... 8
Exhibit 3.3: Hardware Sales Opportunities Map ...................................... 10
Exhibit 3.4: Opportunities and Related Sal es Dri vers for Hardware ............. 11
Exhibit 3.5: IT Services Sales Opportuniti es Map .................................... 12
Exhibit 3.6: Opportunities and Rel ated Sal es Dri vers for IT Servi ces ........... 13
Exhibit C1: Calculation s for Estimating Cri ticality Score ........................... 28
Exhibit C2: Criticality Score s for Various Software Application s ................. 29
Exhibit C3: Criticality Scores for Various Hardware Produ cts ..................... 29
Exhibit C4: Criticality S cores for Various IT Servi ces ............................... 30
Exhibit C5: Calculation s for Estimating Deman d Score ............................. 31
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1. Company Overview
1.1 Business Overview
FedEx Corporation (FedEx) is Tennessee (US) based logistics service company engaged in
providing transportation, supply chain, business services, and e-commerce services
worldwide. The company's operations are divided into four principal business segments.
'FedEx Express' provides global shipping services for delivery of parcels and freight. 'FedEx
Ground' provides small package shipping service to residential and business customers in
US, Canada, and Puerto Rico. 'FedEx Freight' is involved in providing Long Haul Less Than
Truckload (LTL) freight services nationally and internationally. 'FedEx Services' provides
information technology, sales & marketing, and customer support services for its
transportation business worldwide. The company's other business units are FedEx Office,
FedEx Trade Networks, and FedEx Custom Critical.
1.2 Key Figures
FedEx recorded revenues of $37,953 million during the fiscal year ended 31st May 2008 up
from $35,214 million during the fiscal year ended 31st May 2007. In terms of US dollars,
this translated to an increase of 7.7 percent, which was mainly attributed to exchange rate
fluctuations.
The net income was $1,125 million in fiscal year 2008 down from $2,016 million in fiscal
year 2007, a decrease of 44.1 percent in terms of US dollars.
The company’s total assets increased to $25,633 million in fiscal year 2008 from $24,000
million in fiscal year 2007.
FedEx employed 290,000 people in fiscal year 2008.
1.3 Corporate Headquarters
942 S. Shady Grove Rd.,
Memphis, TN 38120
United States
Tel: 01-901-818-7500
Fax: 01-901-395-2000
www.fedex.com
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