BFSI Industry in Europe and Leading Companies - IT Sales Opportunities

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BFSI Industry in Europe and Leading Companies - IT Sales Opportunities Powered By Docstoc
					BFSI Industry in Europe and Leading Companies
               IT Sales Opportunities
                                           BF SI Ind us tr y in E ur o p e & L ead ing C o mpa n ies – IT
                                                               Sal es o pp or tu nit ies




                                 Table of Contents

BFSI Industry in Europe
1.0 BFSI In du stry in Eu rope ............................................................. 6
  1.1 Market Size and Forecast ........................................................ 6
  1.2 Market Tren ds ...................................................................... 8
2.0 Growth Drivers & Restraints ....................................................... 9
  2.1 Growth Drivers ..................................................................... 9
  2.2 Growth Restraints ................................................................ 10
3.0 IT Spen ding – BFSI Indu stry in Eu rope ....................................... 12
  3.1 IT Spen ding & Forecast ......................................................... 12
  3.2 IT Sales Drivers .................................................................. 13
4.0 Regulati on s Affecting IT Spending .............................................. 15


HSBC Holdings
1. Company Overvi ew ................................................................... 18
  1.1 Bu sin ess Overview ............................................................... 18
  1.2 K ey Figu res ........................................................................ 18
  1.3 Corporate Headqu arters ........................................................ 18
2. IT Spending and Depl oymen ts .................................................... 19
3. IT Sal es Opportuniti es .............................................................. 21
  3.1 IT Sales Opportuniti es - Software ........................................... 22
  3.2 IT Sales Opportuniti es - Hardware ........................................... 24
  3.3 IT Sales Opportuniti es - Services ............................................ 26
4. Sal es Driver s .......................................................................... 28
  4.1 Being Envi ron men tal Friendly ................................................. 28
  4.2 Bran ch Ren ewal .................................................................. 28
  4.3 Bu sin ess Portfolio Man agemen t ............................................... 28
  4.4 Bu sin ess Risk M anagement .................................................... 29
  4.5 Coverage of Un -ban ked & Under -banked Cu stomers .................... 29
  4.6 Cu rren cy & Forex Man agemen t ............................................... 30
  4.7 Customer Engagement Management ......................................... 30
  4.8 Customer Segmen tati on & Targeting ........................................ 31
  4.9 Delivering An ytime - An ywh ere Ban kin g ..................................... 31
  4.10 En hancin g Payment Services ................................................ 32
  4.11 Facilities Expansi on ............................................................ 32
  4.12 Improving Cu stomer Service ................................................. 33




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                                           BF SI Ind us tr y in E ur o p e & L ead ing C o mpa n ies – IT
                                                               Sal es o pp or tu nit ies




  4.13 In creasin g Emplo yee Produ ctivity .......................................... 34
  4.14 Mergers & Acquisition s ........................................................ 34
  4.15 Partn erships & Alliances ...................................................... 35
  4.16 Produ ct Mi x Expan si on ........................................................ 35
  4.17 Wealth Management & Pr ivate Ban king ................................... 36
5. Con clu sion ............................................................................. 37
6.0 K ey IT Spen ding Deci sion Makers ............................................... 38
  6.1 Brazil ................................................................................ 38
  6.2 Fran ce .............................................................................. 38
  6.3 Hong K ong ......................................................................... 38
  6.4 Mexi co .............................................................................. 39
  6.5 Spain ................................................................................ 39
  6.6 UK ................................................................................... 39
  6.7 USA .................................................................................. 40


ING Groep N.V.
1. Company Overvi ew ................................................................... 43
  1.1 Bu sin ess Overview ............................................................... 43
  1.2 K ey Figu res ........................................................................ 43
  1.3 Corporate Headqu arters ........................................................ 43
2. IT Spending and Depl oymen ts .................................................... 44
3. IT Sal es Opportunities .............................................................. 45
  3.1 IT Sales Opportuniti es - Software ........................................... 46
  3.2 IT Sales Opportuniti es - Hardware ........................................... 48
  3.3 IT Sales Opportuniti es - Services ............................................ 50
4. Sal es Drivers .......................................................................... 52
  4.1 Being Envi ron men tal Friendly ................................................. 52
  4.2 Bran ch Ren ewal .................................................................. 52
  4.3 Bu sin ess Portfolio Man agemen t ............................................... 52
  4.4 Bu sin ess Risk Management .................................................... 53
  4.5 Catastroph e Managemen t & Respon se ...................................... 53
  4.6 Compl ying with Mi FID ........................................................... 54
  4.7 Cutting Costs & Gaining Effici en cy ........................................... 55
  4.8 Devel oping Self Servi ce ........................................................ 55
  4.9 Facilities Expan sion .............................................................. 56
  4.10 Improving Cu stomer Service .....
				
DOCUMENT INFO
Description: The regulatory framework across the EU has a strong influence on the competitiveness and structure of the industry. Banks prefer cross-border mergers in regions with similar regulatory framework, which in turn affects the market integration. This is the primary reason for the adoption of deregulation, resulting in restructuring across the European BFSI sector. The report forecasts the IT spending of the BFSI Industry in Europe over the period 2007-2010. It is meant for IT vendors and intends to help them identify selling opportunities in the BFSI Industry in Europe. The report identifies key business issues being faced by the BFSI Industry in Europe. Further, the identified sales drivers can be used to penetrate these accounts or increase current share of the customer's wallet. Also, the report lists leading IT buyers and provides their brief company profile, along with their IT spending. Industry trends and drivers have a direct or indirect affect on IT spending of all companies operating within an industry. For example – increased threat perception and incidence of fraud would result in increase in demand for security software and hardware. Thus, we can conclude that industry spending on any particular IT product or service is an important indicator of the criticality of that product or service for the industry. Based on the IT spend information available in ‘TechNavio’, we have computed a ‘criticality score’ for various IT products and services for HSBC Holdings, ING Groep N.V and Royal Bank of Scotland. Through an in-depth analysis of industry trends and drivers and company level developments and events, we have made the ‘IT Selling Opportunities Map’ for hardware, software and IT services for HSBC Holdings, ING Groep N.V and Royal Bank of Scotland. These maps have been divided into four zones representing Level I, Level II and Level III opportunity areas. Level I opportunity areas have the highest scores and hence, there is a high probability that HSBC Hol
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