A Sample Feasibility Study of Internet Cafe by qwa14430

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									State of Internet access in South-Lebanon

               Prepared & presented by
            Ms. Therese Khairallah


                   April 2003
                       PRESENTATION PLAN

                Part 1                   (3 slides)

Introduction, Objectives & Methodology

                Part 2                    (6 slides)

         The Covered Region

                Part 3                    (9 slides)

    Present State of Internet Access

                Part 4                    (7 slides)

Suggested Solutions & Recommendations
                     Presentation Plan - Part 1

Introduction, Objectives & Methodology



              (Total slides = 3)




                                           Part 2
                                                           INTRODUCTION

  This study is part of:                                       The Eight Tracks

 ESCWA initiative to help in the socio-economic
   development of the region
 ESCWA Eight tracks for assistance to the south.
       Two of the eight tracks are presently being
       implemented.
       Donor agencies and countries will respond to
       the needs of South Lebanon, which suffered             Info. & Com. Track
       from 22 years of occupation, so that a              On-site training courses
                                                           Mobile ICT training
       substantial number of these projects will see the
                                                           ICT capacity building for schools
       light.
                                                           Internet access
                               OBJECTIVES OF THE STUDY

 Review present state of Internet Access in South Lebanon

      Defining types of internet access

      Identifying Data and Internet providers, potential users and internet
      related projects

      Identifying obstacles to Internet services’ deployment

 Suggest short and mid-term solutions

      Commercial & Technical conditions

      Potential sources of funding
                                                         METHODOLOGY

 The covered area as a representative sample:
       Marjeyoun & Kafarkila: 2 different cases of I&C situation  Representative of
       the unequal Internet state in South-Lebanon

 Data collection based on public and private reports, surveys and interviews
   communicated by national and regional providers and local key persons

 Qualitative Survey conducted with local key persons to avoid any bias in our
   approach and remain close to region expectations

 Seminars
       First seminar held in Marja’youn on march 18, 2003
       Second seminar held in Kfarkila on march 21, 2003

 Study analysis & synthesis
                      Presentation Plan - Part 2

          The Covered Region

- Geographic location, history and economy (2)

              - Infrastructure (2)

  - Detailed Map of villages & population (1)

           - Zones of influence (1)
                 (Total slides = 6)




                                                 Part 3
                                       GEOGRAPHIC SITUATION

 Location: In the liberated area of South
   Lebanon representing around 27% of total
   Lebanese territory (=10,452 km2)

      The region covered by the study
      represents around 5% of the south
      area (= 141 km2)

 Population
      South-Lebanon’ residents represent
      around 29% of Lebanese population
      (= 3,678,000, July 02 estimation)

      Residents of covered region represent
      around 3% of South-Lebanon                     South Lebanon
      population                                     Covered Region
                                            HISTORY & ECONOMY

 Recent History
      22 years under Israeli occupation
      (from 1978 & 1982 dates of 1st and
      2nd invasion till May 2001date of
      liberation)

 Economy
      Decent economical growth during
      occupation mainly due to:
        Important & of local population
         working in occupied Palestine.
        Businesses depending on the
         UNIFIL presence
      Significant drop of region revenues
      following territories liberation.
                                                      INFRASTRUCTURE
                            Local population had to find
               alternatives to the lack of basic infrastructure

 Electricity: available but not poor level of services => Installation of local private
   electricity network to guarantee continuous power supply

 Public Switch Telephone Network (PSTN):
        Not operational yet except some analog phone lines installed in selected public
        organizations (mainly in some municipalities and schools)

        Installation of a private switch telephone network not interconnected with the
        public one and covering major villages of the covered region.

 GSM coverage: Both national companies (LibanCell and Cellis) have decent
   coverage of the region. However, LibanCell is the only GSM provider to offer GPRS
   services. No service enhancement is planned due to ongoing privatization process.
                                                      INFRASTRUCTURE
  Internet services are usually directly related to the availability of public
 phone lines, which is not the case in the region till date despite repeated
          promises to install and operate PSTN within few months

 Wireless Data coverage: 2 licensed providers (CableOne & GDS) over 3
   operational in Lebanon (+ Pesco). However, in GDS network, the covered area

   needs repeaters to be reached.


 Internet Providers: all major Lebanese ISP’s are connected to the clouds of
   above Wireless data providers, and thus can offer their Internet services, including

   Internet download Via-Satellite. However, Wireless networks are their only way to

   reach the covered area in the absence of Public STN.
                                                   DETAILED MAP
 Capital of the casa: Marjeyoun
 Biggest agglomeration:                                Marjeyoun
  Kfarkila followed by Khiam
                                   Klayaa
 Significant seasonal variation                        Khiam
  in number of residents
   Villages        # Residents
   Marjeyoun             1,500
   Debbeen               1,000
   Blatt                   206
   Ibl E Saki            1,300
   Wazzani                 500
   El Khyam              8,000
   Klayaa                5,000
   Burj El Muluk           200
                                            KafarKila
   KfarKila              9,000
   Deir Meemas             200
   Oudaiseh                800
   Taybeh                3,000
   Total Residents     30,706
                                        ZONES OF INFLUENCE

 2 different zones of influence
  based on significant
  dissimilarities in:
      Level of urban development
      Average Income
      Educational & Health level

 Zone 1: Marjeyoun is the
  educational and health sector
  of the whole casa

 Zone 2: KafarKila is the capital of the south sub-region as the most
  densely populated area
                      Presentation Plan - Part 3

  Present State of Internet Access
   - The Lebanese Internet market (1)
    - Available type of connection (1)
- PC’s & Internet in schools and homes(2)
      - Internet Cafes & Visitors (1)
     - Cable Operators Coverage (2)
   - Other Internet Related Projects (1)
- Obstacles   for Internet Development (1)
               (Total slides = 9)



                                             Part 4
                              South-Lebanon Internet Market
                            Nb of                     Average
            Area          consuming         %        Consumed          %
                          customers                    Hours
            Beirut           8,387         40%          15            15%
            Norht-Metn       3,473         17%           10          10%
            Mont-Liban       2,130         10%           13          13%
            North            1,735         8%            14          15%
            South            1,231         6%            12           13%
            Bekaa             647          3%            14          15%
            Kesrouwane       3,310         16%           12          13%
            Other             60           0%             5           5%
            TOTAL           20,971        100%           94          100%
             Source: IDM representative sample during first quarter of 2003

South-Lebanon represents:

 6% of total number of consuming customers (Beirut 01 code
  represents 40%)

 Average consumed hours lower by -20% compared to Beirut
                                         Available types of connection

    DIAL-UP ACESS                                                          DEDICATED ACCESS


  PSTN line            GSM line                           Copper leased line          Wireless link
    33.3 - 56 k     Up to 128 k                                 Up to 2 Mbps           Up to 8 Mbps

  Beyond local means


                                                                                         Internet
Cable operators using
wireless technology & private     Cabling
STN to redistribute Internet to
villages, internet cafes &
home users represented the        Access Point


only remaining solution
                                                 Outdoor mall          Outdoor mall
                                                                                          ISP
                                                      PC’s & Internet in Schools
          Name of school                Location   NB PCs   Internet connection   ISP       Students        Teachers
Marjeyoun Secondary School        Marjeyoun          26             YES         Terranet   20.30%      40   13.80%      4
Marjeyoun Middle School           Marjeyoun          10              NO             -       5.10%       4   44.00%     11
Blatt Middle School               Blatt              1               NO             -      10.50%      20   80.80%     21
Kafar Kila Middle School          Kafar Kila         8               NO             -       0.40%       1   13.80%      4
Khiam 1st Mixed Middle School     Khiam              10              NO             -       1.70%       3   11.50%      3
Khiam Secondary School            Khiam              12              NO             -      16.50%      17   21.70%      5
Teebeh Middle School              Teebeh             11              NO             -       0.20%       1    2.80%      1
Mayss Al Jabal Secondary School   Mayss Al Jabal     8               NO             -       5.90%      16    8.80%      3
Mayss Al Jabal Mixed Elementary   Mayss Al Jabal     1               NO             -          0%       0    3.70%      1
Houla Middle School               Houla              9               NO             -          0%       0       0%      0
Debbeen Mixed Middle School       Debbeen            1               NO             -          0%       0   21.40%      3



       Most of the local schools have been equipped by PC’s trough public and

        private funding projects (see annex). However, they suffer from:

              Lack of training resources

              Low computer literacy of the educational body

              No Internet access (except in Marjeyoun secondary school through dialup access)
                                                        PC’s & Internet at homes
          Name of school                Location   NB PCs   Internet connection   ISP       Students        Teachers
Marjeyoun Secondary School        Marjeyoun          26             YES         Terranet   20.30%      40   13.80%      4
Marjeyoun Middle School           Marjeyoun          10              NO             -       5.10%       4   44.00%     11
Blatt Middle School               Blatt              1               NO             -      10.50%      20   80.80%     21
Kafar Kila Middle School          Kafar Kila         8               NO             -       0.40%       1   13.80%      4
Khiam 1st Mixed Middle School     Khiam              10              NO             -       1.70%       3   11.50%      3
Khiam Secondary School            Khiam              12              NO             -      16.50%      17   21.70%      5
Teebeh Middle School              Teebeh             11              NO             -       0.20%       1    2.80%      1
Mayss Al Jabal Secondary School   Mayss Al Jabal     8               NO             -       5.90%      16    8.80%      3
Mayss Al Jabal Mixed Elementary   Mayss Al Jabal     1               NO             -          0%       0    3.70%      1
Houla Middle School               Houla              9               NO             -          0%       0       0%      0
Debbeen Mixed Middle School       Debbeen            1               NO             -          0%       0   21.40%      3



       Marjeyoun Zone: The PC penetration ratio is comparable to ---

       KafarKila Zone: Very low computer literacy and penetration (almost absent)

       Home Internet usage was limited to some privileged individuals having

        through cable providers:

              dialup access based on local telephony network

              dedicated connection based on wi-fi solution or hybrid (wi-fi + wired cable)
                                                             Internet Cafes & Visitors
                               Low Season     High Season
    Towns and Nb of Internet                                    Average number of
                                                                                     Cafes connected Cafes Using
     Villages     Cafes        Nb of PCs in   Nb of PCs in    internet users per day
                                                                                        with Cable     Dial-up
                                  Cafes          Cafes                                   Provider    connection
    Marjeyoun        2             16             20                 20-30                 1              1
    Klayaa           1              4              6                  3-5                  1              0
    Ibl Essaki       2             10             14                  5-10                 2              0
    Khiam            2             26             30                 25-35                 2              0

    Total            7             56             70                 53-80                 6              1



      Internet cafes represented the most important access means in the whole region

      Currently only one internet café is still offering its services in Marjeyoun trough

       dialup access. All other cafes connected through Cable operators have been

       stopped by Ministry of Telecom in January 2003

      The average number of Internet users frequenting all Internet cafes in the region

       do not exceed 53 during low season & 80 during high season
                                  First Cable Operator Coverage
 From April 01 till June 02 Mr. Fadi
                                                          Internet & Data
  Harakeh implemented the first internet                       Cloud
  cabling network                              Downlink                            Wi-Fi link
                                                V-sat              Uplink
      8 villages out of 12
                                                                  Terranet
      Reaching mainly Internet cafes                  Ain Kinia
      Data link provided by CableOne                                              Klaya’a

      Internet by Terranet 64:2 kbps uplink Hasbaya               Khiam
      & 512 kbps V-Sat downlink                                                   Debbine

 Despite an acceptable economical
  feasibility, operation stopped due to:              Marjeyoun

      Collection problems due to low
                                           Ibl-El-Saki            Hibbarieh
      purchase power
      Tribal and religious divisions                                     Managed by the
                                                                      Second Cable Operator
                              Second Cable Operator Coverage
 From June 02 till Feb 03, Mr. Abou Antoun                 Internet & Data
  purchased the operation and:                                   Cloud
      Limited his coverage to 4 villages         Downlink                            Wi-Fi link
      Upgraded the link capacity to 128 kbps      V-sat            Uplink             Dialup
                                                                  Terranet
      uplink & 1.5 Mbps V-Sat downlink
                                                      Marjeyoun
      Selling Price: 35$/ user and 50$/ PC
 Competitive advantage: already installed        Wi-Fi            Local Telephony Network

  private telephony network offering
  Internet dialup connectivity to individuals    Marjeyoun                   Marjeyoun

  users
                                                 Ibl-El-Saki                  Debbine
 Operation stopped by the Ministry of
                                                   Khiam                     Individuals
  Telecom for illegality of cabling
  operations even if the region has no other      Debbine                    Dialup users

  alternative in absence of telephony network.
                           INTERNET DEVELOPMENT OBSTACLES

 Non availability of developed infrastructure : No PSTN = Higher
   basic necessary investments = High subscription price = Lower Service
   Standard

 Unclear legalization:
       Illegality of cabling when it is the only available solution?
       Unclear legal aspect of new Wi-Fi technology?

 Limited number of computer installations in Educational, Corporate
   and Domicile sectors

 Low Computer and Internet literacy especially in Kafarkila Zone

 Low Purchase Power ( bad economical conditions after the liberation)
                        Presentation Plan - Part 4

Suggested Solutions & Recommendations
          - Local Solutions (2)
                Priority Definition
        Short, Mid, and long term solutions

       - Regional Action Plan (5)
                  Plan overview
                   First Phase
                  Second Phase
                   Third Phase
                (Total slides = 7)




                                      Back to Presentation Plan
                                                   Major Priorities per Village
                                           Priorities for Internet Access Provision Plans
                                            PC Penetration
                                 Village                      Priority 1            Priority 2           Priority 3
Defined priorities:                           & Literacy
                                                                              Amelioration of Access
                          Marjeyoun              High        Infrastructure                              ************
                                                                                     Quality
 Infrastructure           Debbeen                Low         ICT Training         Infrastructure
                                                                                                       Amelioration of
                                                                                                       Access Quality

 ICT training             Blat                   Null        ICT Training             CIAC              Infrastructure

                          Ibl E Saki             Low         ICT Training         Infrastructure           CIAC
 CIAC: Communal
                          Wazzani                Null          SPECIAL PROGRAM FOR HIGHLY ISOLATED AREAS
 Internet Access Center
                          El Khyam             Medium        Infrastructure       ICT Training             CIAC

 Amelioration of          Klayaa               Medium        Infrastructure
                                                                              Amelioration of Access
                                                                                     Quality
                                                                                                         ************

                          Burj El Muluk        Medium        ICT Training         Infrastructure           CIAC
 access quality
                          KfarKila               Low         ICT Training             CIAC              Infrastructure

                          Deir Meemas            Null        ICT Training             CIAC              Infrastructure

                          Oudaiseh               Null        ICT Training             CIAC              Infrastructure

                          Taybeh                 Null        ICT Training             CIAC              Infrastructure



 ICT Training & CIAC are sponsored during a short term period, but should become
 financially independent and self sustained afterwards
                                                                        Local Solutions
The twelve villages have been sorted to 5 solution tracks shown in the figure below. Each
    track is made from three solutions of which:

   the first one would constitute the short-term solution

   the first and the second together make the mid-term solution

   and the three combined represent the long-term solution.


                     Definitions and Details of proposed solution tracks
                                                                                 Number of
          Solution Track
                                               Track                             concerned
             number
                                                                                  villages

         Solution track 1    ICT Training         CIAC          Infrastructure      5

         Solution track 2    ICT Training     Infrastructure        CIAC            2

         Solution track 3   Infrastructure    ICT Training          CIAC            1
                                                               Amelioration of
         Solution track 4    ICT Training     Infrastructure
                                                               Access Quality
                                                                                    1
                                             Amelioration of
         Solution track 5   Infrastructure
                                             Access Quality
                                                                 ************       2
                    Overview Of Regional Action Plan

      The Conceived action plan is divided into three phases:

 First Phase: The elevation of the ICT literacy rate
        The establishment of the Computer labs in public schools, and the
        launch of the Internet Caravan

 Second Phase: Providing Internet Connectivity
      The establishment of the Communal Internet Access Centers

 Third Phase: Amelioration of Internet Quality
       Encouraging ISPs and public institutions to invest in the
       improvement of the Internet Quality (Base Station, Leased lines…)
                                                              The First Phase –1-
                  Phase 1: The Elevation of the ICT literacy rate
 The currently ICT literacy rate is 3%
 The Required ICT rate is 10%
 The number of residents targeted by the ICT training is more than 2,400
                                # of students                               # of trainees # of trainees
                                               Current # of Required # of
        village   # residents     in public                                   ìn public      in ICT
                                              internet users internet users
                                   schools                                     schools      caravan
Marjeyoun            1500            294           300             300            225            0
Debbeen              1000            26             30            100             0            104
Blatt                200            180             0             20             225           104
Ebl Essaki           1300            65             50            130             0            104
El Khyam             8000           600            250            800            450            0
Klaya'a              5000            60            250            500             0            104
Burj El Muluk        200             0              5             20              0            104
Kfar Kila            9000           233             5             900            225           104
Deir Meemas          200             27             0             20              0            104
Oudaiseh              800            25             0              80             0            104
Taybeh               3000           650             0             300            450            0
Total               30200          2160            890           3170           1575          832
                                                 The First Phase -2-
                 Phase 1: The Elevation of the ICT literacy rate


    Villages chosen for Public School
        Computer Labs (blue circle):

Marjeyoun         Blat      Khiam(2)
 Kfar Kila       Taybeh (2)



    Villages chosen for Caravan ICT
          training (yellow square):

-     Blat             Debbeen
      Ibl Essaki       Klayaa
      Burj El Muluk   Deir Mimass
-     Kfar Kila       Oudaisseh
                                                       The Second Phase
                          Phase 2: Providing Internet Connectivity

Phase 2 includes the establishment of three CIAC in the following villages:   -
  Taybeh                                  - KfarKila   - Khiam



Yellow Circle: Internet Café.

Red Circle: Intended
Communal Access center.



* The connection between villages
symbolizes proximity or the ability of
the residents of one village to use the
services present in the other village.
                                                  The Third Phase
           Phase 3: Amelioration of Internet Access Quality




Suggestions for:

The establishment of a local base station to provide adequate Internet
 access quality (project addressed to Lebanese ISPs)

The provision of Digital and Analogue Leased Lines by the MPT to the
 local corporate sector

								
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