A Guide Manage

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					                                REGINALD L. BROWN, MBA
                                       lamarbrown_99@hotmail.com
                               1626 Rime Village Road, Birmingham, AL 35216
                                             Cell: 205-246-1694


                                      Summary of Professional Qualifications

       Over five years of experience in the field of sales and marketing.
       Strong ability to conceptualize, analyze and evaluate situations in order to make sound business decisions.
       Devoted and hard-working professional with excellent organizational and managerial skills.
       Demonstrated competency to guide, manage and encourage staff and offer outstanding customer services.

                                                 Relevant Training

       Hertz Lean Project Management                                   Workforce Diversity
       Diversity Leadership Program                                    Sales Excellence
       Revenue Management                                              Supervisor Series (Role of a manager)
       Intro to Six Sigma                                              Hertz Improvement Process


                                                      Education

Bachelor of Science                                                                      May 2004
Stillman College                                                                         Tuscaloosa, AL
Degree: Business Administration (Marketing)

Master of Business Administration                                                        April 2007
Virginia College                                                                         Birmingham, AL

                                              Professional Experience

Manager                                                                                  May 2009-present
Hertz Metro Airport                                                                      Columbus, GA
     Supports Branch Manager with day-to-day office management and the resolution of customer service issues.
     Trains new employees and ensures all policies and procedures are being followed.
     Assists in store operations by accurately accounting for sales receipts, payables, deposits and payroll.

Location Manager                                                                      May 2007-February 2009
Associate Manager                                                                     July 2005-May 2007
Hertz Local Edition                                                                   Anniston, AL
     Secured and maintained a fleet of 165 vehicles with the average cost of $30,000 per unit.
     Established relationships with body shops, insurance agents, business owners and other potential customers to
        gain revenue growth and profit.
     Implemented cost saving measures to obtain monthly financial savings.
     Hired and trained employees and ensured they were knowledgeable about the company vision and goals.

P-Case Operator                                                                           August 2002-May 2004
J.V.C of America                                                                          Tuscaloosa, AL
     Ensured expected shipping goals of all merchandise was met and delivered with excellence.
     Managed all aspects of supervision for staff, including job satisfaction and training.
     Facilitated timely completion of all required job functions.

                                                 Special Recognition

       Hertz’s Highest Revenue Management Per Opportunity Day Award, 2007-2008
       Hertz Highest Service Revenue Per Day Award for the Southeast Region, 2005-2007
       Hertz’s President Letter of Recognition for Exceeding Revenue Goals, 2005 and 2009
for Exceed ing Revenue Goals , 2005 and 2009

				
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