70 293 Mcse Guide to Planning a Microsoft Windows Server 2003 Network, Enhanced End of Solutions Templates by vxi16839

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AUTHORIZED SEREBRA LEARNING CORPORATION DISTRIBUTOR                                                                                                                   March 2006

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Index                                                                                                                                                           PAGE

         Certification ......................................................................................................................................... 3 – 11
                    A+ 2003
                    I-NET+
                    Network+
                    Security+
                    Server+
                    Linux+
                    CWNA
                    Microsoft
                    Oracle
                    Cisco
                    Java 2




         Desktop Skills.................................................................................................................................... 11 – 15
                    Consumer/Home Office
                    Lotus Notes
                    MS Works
                    MS Office 97
                    MS Office 2000
                    MS Office XP 2002
                    MS Office 2003
                    PC Operating Systems
                    SAP
                    WordPerfect
                    Novell
                    Growing with Technology



         Graphics and Publishing Tools ....................................................................................................... 15 – 16
                    Graphics and Page Layout
                    Instructional Design
                    Multimedia & Video
                    Web Design




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Information Technology ................................................................................................................... 16 – 27
          Networking
          Project Management
          Actuate
          Cisco Network Training
          Client/Server
          Project Management
          Data Communication and Telecommunications
          Intranet/Internet Technologies
          Lotus Notes
          Mainframe Computing
          Oracle
          Programming Concepts
          Programming Languages
          UNIX
          Linux
          IBM


Professional Development ................................................................................................................. 27 37
          Business Writing
          Contact Center Agent
          Call Center
          Communications
          Customer Service
          Human Resources
          Compliance
          Industrial Skills
          Management
          Team Management
          Operations
          Leadership
          Personal Development
          Problem Solving and Negotiation
          Project Management
          Sales
          Marketing
          Support Professionals
          Business Law and Policy
          Business Strategy
          Economics
          Government
          Accounting and Finance




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Courses by Curriculum
Enterprise Library
For Information on Training for Earlier Releases
of Applications, please call 1-888-466-1634

Web - Web-Based ONLY
CD/Web - CD ROM and Web Based delivery
CD - CD ROM ONLY
(COURSE LIST IS SUBJECT TO CHANGE)

                                                                        CD/Web      NGE87133       E-Commerce Storefronts and Web Server
 Certification                                                                                     Fundamentals
                                                                        CD/Web      NGE87134       E-Commerce Software Implementation and E-
                                                                                                   Learning
A+ 2003                                                                 CD/Web      NGE87135       E-Commerce Web site Development and
                                                                                                   Catalogs
CD/Web       NGE14940     CompTIA A+ 2003 Hardware Part 1 -             CD/Web      NGE87136       E-Commerce Inventory, Order and Payment
                          Devices and System Components                                            Processing
CD/Web       NGE14941     CompTIA A+ 2003 Hardware Part 2 -             CD/Web      NGE87137       E-Commerce Security and Web Site
                          Installation and Troubleshooting                                         Management
CD/Web       NGE14942     CompTIA A+ 2003 Hardware Part 3 -
                          Printers, Networks, and Protocols
CD/Web       NGE14943     CompTIA A+ 2003 OS Technologies Part 1        i-NET+
                          – Installing
CD/Web       NGE14944     CompTIA A+ 2003 OS Technologies Part 2        EXAM 1K0-002 COMPTIA I-NET+
                          – Configuring and Managing                    CD/Web     NGE14186 i-Net+ Part 1 - Internet Basics and
CD/Web       NGE14945     CompTIA A+ 2003 OS Technologies Part 3                                Infrastructure
                          – Troubleshooting                             CD/Web     NGE14187 i-Net+ Part 2 - Servers, Clients, and
CD/Web       NGE14946     CompTIA A+ 2003 OS Technologies Part 4                                Performance
                          – Network Fundamentals                        CD/Web     NGE14188 i-Net+ Part 3 - Web Site Development
CD/Web       IP8100       PC Basics (A+2003)                            CD/Web     NGE14189 i-Net+ Part 4 - Security and Business Concepts
CD/Web       IP8110       Installing and Configuring a PC (A+2003)
CD/Web       IP8120       Operating Systems (A+2003)                    COMPTIA I-NET+ AND CIW
CD/Web       IP8130       Preventative Maintenance of a PC (A+2003)     CD/Web      WN9501         Review of Network Fundamentals
CD/Web       IP8140       Troubleshooting PC Related Problems           CD/Web      WN9502         E-Commerce
                          (A+2003)                                      CD/Web      WN9503         Internet Connectivity Technologies
CD/Web       NGE16382     CompTIA Network + 2005: Osl Model and         CD/Web      WN9504         TCP/IP Protocols
                          Pro                                           CD/Web      WN9505         TCP/IP Applications and Services
CD/Web       NGE16383     CompTIA Network + 2005: Nework                CD/Web      WN9506         Internet Clients and Servers
                          Operating Systems                             CD/Web      WN9507         Building Web Pages
CD/Web       NGE16384     CompTIA Network + 2005: WAN                   CD/Web      WN9508         Dynamic Site Technologies
                          Technologies and Services                     CD/Web      WN9509         Troubleshooting
CD/Web       NGE16385     CompTIA Network + 2005: Network Security      CD/Web      WN9510         Security
CD/Web       NGE16386     CompTIA Network + 2005: Fault Tolerance
CD/Web       NGE16387     CompTIA Network + 2005: Back up and           Network+
                          Restore
CD/Web       NGE16388     CompTIA Network + 2005: Troubleshooting
                                                                        CD/Web        IP1720       Fundamentals of Networking
                          Network Problems
                                                                        CD/Web        IP1730       OSI Network Layers
                                                                        CD/Web        IP1740       TCP/IP Protocol
CIW                                                                     CD/Web        IP1750       Accessing Remote networks
CIW V5 SITE DESIGNER:                                                   CD/Web        IP1760       Implementing Networks
CD/Web     NGE87121       Design Methodology and Technology             CD/Web        NGE14181     Network+ Part 1 - Media and Topologies
CD/Web     NGE87122       Designing Web Sites                           CD/Web        NGE14182     Network+ Part 2 - Protocols and Standards
CD/Web     NGE87123       Web Development and Legal Issues              CD/Web        NGE14183     Network+ Part 3 - Network Implementation
CD/Web     NGE87124       Basic Web Technologies                        CD/Web        WN8801       The Network Infrastructure0
CD/Web     NGE87125       Web Site Development Using FrontPage          CD/Web        WN8802       Computer Protocols and the OSI Model
CD/Web     NGE87126       Advanced Site Development Using Front         CD/Web        WN8803       LANs
                          Page                                          CD/Web        WN8804       Network Components
CD/Web     NGE87129       Introducing Client-Side Scripting             CD/Web        WN8805       WANs
CD/Web     NGE87130       Introducing Server-Side Scripting             CD/Web        WN8806       LAN Software Architecture
                                                                        CD/Web        WN8807       Novell NetWare Client/Server System
CIW V5 SITE DESIGNER:                                                   CD/Web        WN8808       Windows NT Client/Server NOS
CD/Web     NGE87132       E-Commerce Design Concepts and                CD/Web        WN8809       UNIX, LINUX, and AppleTalk
                          Business Models                               CD/Web        WN8810       TCP/IP Protocols also WN9504 & WN9505
                                                                        CD/Web        WN8811       TCP/IP Applications and Services


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CD/Web      WN8812      Network Configuration                             CD/Web      WN9907       the 802.11 Network Architecture
CD/Web      WN8813      Troubleshooting                                   CD/Web      WN9908       Physical Layers
                                                                          CD/Web      WN9909       Troubleshooting Wireless LAN Installations
                                                                          CD/Web      WN9910       Wireless LAN Security
Security+                                                                 CD/Web      WN9911       Site Survey Fundamentals

CD/Web      NGE14804    CompTIA Security+ Part 1: Security
Concepts                                                                  Microsoft
CD/Web      NGE14805    CompTIA Security+ Part 2: Communication
                        Security                                          Exam 70-300 Analyzing Requirements and Defining Microsoft .NET
CD/Web      NGE14806    CompTIA Security+ Part 3: Infrastructure          Solution Architectures
                        Security                                          CD/Web      NGE75110 Defining MS .NET Solution Architectures Part 1
CD/Web      NGE14807    CompTIA Security+ Part 4: Cryptography            CD/Web      NGE75111 Defining MS .NET Solution Architectures Part 2
                        and Operational Security                          CD/Web      NGE75112 Defining MS .NET Solution Architectures Pt 3
                                                                          CD/Web      NGE75113 Defining Microsoft .NET Solution Architectures
                                                                                                  Part 4
Server+
                                                                          EXAM 70-305 DEVELOPING AND IMPLEMENTING WEB APPLICATIONS WITH
CD/Web      NGE14149    Server+ Certification Part 1 - Installation and   MICROSOFT VISUAL BASIC .NET AND MICROSOFT VISUAL STUDIO .NET
                        Configuration                                     CD/Web      NGE73231 Microsoft Visual Basic.NET - Web Based
CD/Web      NGE14150    Server+ Certification Part 2 - Upgrading                                   Development Part 1 - Web Forms and Server
CD/Web      NGE14151    Server+ Certification Part 3 -                                             Controls
                        Troubleshooting and Problem Determination         CD/Web      NGE73232 Microsoft Visual Basic.NET - Web Based
CD/Web      NGE14152    Server+ Certification Part 4 - Proactive                                   Development Part 2 - Error Handling,
                        Maintenance and Disaster Recovery                                          Debugging and Validation
                                                                          CD/Web      NGE73233 Microsoft Visual Basic.NET - Web Based
Server+ 2005                                                                                       Development Part 3 - Data Access in Visual
                                                                                                   Studio and ADO.NET
CD/Web      NGE16270    CompTIA Server+ 2005: Server                      CD/Web      NGE73234 Microsoft Visual Basic.NET - Web Based
                        Fundamentals                                                               Development Part 4 - XML Web Services and
CD/Web      NGE16271    CompTIA Server+ 2005: Storage Arrays and                                   State Management
                        Installation Planning                             CD/Web      NGE73235 Microsoft Visual Basic.NET - Web Based
CD/Web      NGE16272    CompTIA Server+ 2005: Hardware and                                         Development Part 5 - Web Applications
                        Operating System Installation
CD/Web      NGE16273    CompTIA Server+ 2005: Upgrading                   Exam 70-306 Developing and Implementing Windows-based
                        Processors and Storage Devices                    Applications with Microsoft Visual Basic .NET and Microsoft Visual
CD/Web      NGE16274    CompTIA Server+ 2005: Monitoring Server           Studio .NET
                        Performance                                       CD/Web       NGE73241 Microsoft Visual Basic.NET - Windows
CD/Web      NGE16275    CompTIA Server+ 2005: Server                                               Development Part 1
                        Maintenance and Security                          CD/Web       NGE73242 Microsoft Visual Basic.NET - Windows
CD/Web      NGE16276    CompTIA Server+ 2005: Troubleshooting                                      Development Part 2
                        and Disaster Recovery                             CD/Web       NGE73243 Microsoft Visual Basic.NET - Windows
Linux+                                                                                             Development Part 3
                                                                          CD/Web       NGE73244 Microsoft Visual Basic.NET - Windows
                                                                                                   Development Part 4
CD/Web      NGE16260    CompTIA Linux+ 2004: Installation
                                                                          CD/Web       NGE73245 Microsoft Visual Basic.NET - Windows
CD/Web      NGE16261    CompTIA Linux+ 2004: Management
                                                                                                   Development Part 5
CD/Web      NGE16262    CompTIA Linux+ 2004: Configuration
CD/Web      NGE16263    CompTIA Linux+ 2004: Security
CD/Web      NGE16264    CompTIA Linux+ 2004: Documentation &              Exam 70-310 Developing XML Web Services and Server Components
                        Hardware                                          with Microsoft Visual Basic .NET and the Microsoft .NET Framework
                                                                          CD/Web      NGE73246 Microsoft Visual Basic.NET - Distributed
                                                                                                    Applications Part 1 - Web Services
Network+                                                                  CD/Web      NGE73247 MS VB .NET: Distributed Applications Part 2:
                                                                                                    COM+ and Interop
CD/Web      NGE16381    CompTIA Network+ 2005: Introducing                CD/Web      NGE73248 MS VB .NET: Distributed Applications Part 3:
                        Network Technologies                                                        Data Access
                                                                          CD/Web      NGE73249 MS VB .NET: Distributed Applications Part 4:
                                                                                                    Debugging
                                                                          CD/Web      NGE73250 MS VB .NET: Distributed Applications Part 5:
CWNA - Certified Wireless Network                                                                   Security
Administrator                                                             Exam 70-224 Installing, Configuring, and Administering Microsoft
                                                                          Exchange 2000 Server
EXAM PW0-100 CERTIFIED WIRELESS NETWORK ADMINISTRATOR                     CD/Web     NGE73502 Microsoft Exchange 2000 Server - Part 1 -
CD/Web     WN9901       Introduction to Wireless LANs                                               Installing
CD/Web     WN9902       RF Fundamentals                                   CD/Web     NGE73503 Microsoft Exchange 2000 Server - Part 2 -
CD/Web     WN9903       Spread Spectrum Technology                                                  Configuring
CD/Web     WN9904       Wireless LAN Infrastructure Devices               CD/Web     NGE73504 Microsoft Exchange 2000 Server - Part 3 -
CD/Web     WN9905       Antennas and Accessories                                                    Administering
CD/Web     WN9906       Wireless LAN Organizations and Standards


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CD/Web       NGE73505     Microsoft Exchange 2000 Server - Part 4 -       CD/Web        NGE75212     Support Users and Troubleshoot Microsoft®
                          Connectivity                                                               Windows® XP Part 4
CD/Web       NGE73506 Microsoft Exchange 2000 Server - Part 5 -           CD/Web        NGE75213     Support and Troubleshoot Applications on
                          Growth                                                                     Microsoft® Windows® XP Pt 1
Exam 70-227 Installing, Configuring, and Administering Microsoft          CD/Web        NGE75214     Support and Troubleshoot Applications on
Internet Security and Acceleration (ISA) Server 2000, Enterprise                                     Microsoft® Windows® XP Pt 2
Edition
CD/Web       NGE74110 Microsoft ISA Server 2000 Part 1 - Setup            EXAM 70-284 IMPLEMENTING AND MANAGING EXCHANGE SERVER 2003
                          and Access Policies                             CD/Web       NGE74500 Implementing and Managing Exchange Server
CD/Web       NGE74111 Microsoft ISA Server 2000 Part 2 -                                           2003 Installing
                          Enterprise Deployment Considerations            CD/Web       NGE74501 Implementing and Managing Exchange Server
                                                                                                   2003 Administering
Exam 70-228 Installing, Configuring, and Administering Microsoft          CD/Web       NGE74502 Implementing and Managing Exchange Server
SQL Server 2000 Enterprise Edition                                                                 2003 Securing
CD/Web      NGE73475 Microsoft SQL Server 2000 Database                   CD/Web       NGE74503 Implementing and Managing Exchange Server
                          Administration Part 1 - Installing SQL Server                            2003 Maintaining
                          2000
CD/Web      NGE73476 Microsoft SQL Server 2000 Database                   EXAM 70-285 DESIGNING A MICROSOFT EXCHANGE SERVER 2003
                          Administration Part 2 - Managing Databases      ORGANIZATION
CD/Web      NGE73477 Microsoft SQL Server 2000 Database                   CD/Web      NGE74504 Designing an Exchange Server 2003
                          Administration Part 3 - Security and Data                                Organization - Infrastructure
                          Recovery                                        CD/Web      NGE74505 Designing an Exchange Server 2003
CD/Web      NGE73478 Microsoft SQL Server 2000 Database                                            Organization - Connectivity
                          Administration Part 4 - Managing Data
CD/Web      NGE73479 Microsoft SQL Server 2000 Database                   Exam 70-290 Managing and Maintaining a Microsoft Windows Server
                          Administration Part 5 - Maintaining SQL         2003 Environment
                          Server 2000                                     CD/Web      NGE73313 Microsoft Windows Server 2003 Managing a
                                                                                                 Server Environment Part 1
Exam 70-229 Designing and Implementing Databases with                     CD/Web      NGE73314 Microsoft Windows Server 2003 Managing a
Microsoft SQL Server 2000 Enterprise Edition                                                     Server Environment Part 2
CD/Web      NGE73480 Microsoft SQL Server 2000 Designing and              CD/Web      NGE73315 Microsoft Windows Server 2003 Managing a
                        Implementing Databases - Part 1 -                                        Server Environment Part 3
                        Introduction to SQL Server
CD/Web      NGE73481 Microsoft SQL Server 2000 Designing and              Exam 70-291 Implementing, Managing, and Maintaining a Microsoft
                        Implementing Databases - Part 2 - Managing        Windows Server 2003 Network Infrastructure
                        Data
CD/Web      NGE73482 Microsoft SQL Server 2000 Designing and              CD/Web        NGE73310     Microsoft Windows Server 2003 Managing
                        Implementing Databases - Part 3 - Managing                                   Network Infrastructure Part 1
                        Objects                                           CD/Web        NGE73311     Microsoft Windows Server 2003 Managing
CD/Web      NGE73483 Microsoft SQL Server 2000 Designing and                                         Network Infrastructure Part 2
                        Implementing Databases - Part 4 - Managing        CD/Web        NGE73312     Microsoft Windows Server 2003 Managing
                        Indexes                                                                      Network Infrastructure Part 3
CD/Web      NGE73484 Microsoft SQL Server 2000 Designing and
                        Implementing Databases - Part 5 -                 EXAM 70-292 MANAGING AND MAINTAINING A MICROSOFT WINDOWS SERVER
                        Distributed Data and Locks                        2003 ENVIRONMENT FOR AN MCSA CERTIFIED ON WINDOWS 2000
                                                                          CD/Web      NGE73326 Microsoft Windows Server 2003 Skills Update
Exam 70-270 Installing, Configuring, and Administering Microsoft                                  for MCSAs Part 1
Windows XP Professional                                                   CD/Web      NGE73327 Microsoft Windows Server 2003 Skills Update
CD/Web     NGE72510 Microsoft Windows XP Installation and                                         for MCSAs Part 2
                          Administration Part 1 - Installation and
                          Configuration                                   Exam 70-293 Planning and Maintaining a Microsoft Windows Server
CD/Web     NGE72511 Microsoft Windows XP Administration Part 2            2003 Network Infrastructure
                          - Networks and Desktops                         CD/Web      NGE73316 Microsoft Windows Server 2003 Planning
CD/Web     NGE72512 Microsoft Windows XP Administration Part 3                                     Network Infrastructure Part 1
                          - TCP/IP and Remote Support                     CD/Web      NGE73317 Microsoft Windows Server 2003 Planning
CD/Web     NGE72513 Microsoft Windows XP Administration Part 4                                     Network Infrastructure Part 2
                          - Remote and Mobile Computing                   CD/Web      NGE73318 Microsoft Windows Server 2003 Planning
CD/Web     NGE72514 Microsoft Windows XP Administration Part 5                                     Network Infrastructure Part 3
                          - Disk and File Management                      CD/Web      NGE73319 Microsoft Windows Server 2003 Planning
                                                                                                   Network Infrastructure Part 4
Exam 70-271 Supporting Users and Troubleshooting a Microsoft
Windows XP Operating System                                               EXAM 70-294 PLANNING ACTIVE DIRECTORY
CD/Web     NGE75209 Support Users and Troubleshoot Microsoft®             CD/Web      NGE73320 MS Win Server 2003 Planning Active Directory
                        Windows® XP Part 1                                                        Pt 1
CD/Web     NGE75210 Support Users and Troubleshoot Microsoft®             CD/Web      NGE73321 MS Win Server 2003 Planning Active Directory
                        Windows® XP Part 2                                                        Pt 2
CD/Web     NGE75211 Support Users and Troubleshoot Microsoft®             CD/Web      NGE73322 MS Win Server 2003 Planning Active Directory
                        Windows® XP Part 3                                                        Pt 3



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EXAM 70-298 DESIGNING SECURITY FOR A MICROSOFT WINDOWS SERVER             CD/Web       WT0700        Visual Basic 6.0 - ActiveX/COM Part II
2003 NETWORK
CD/Web      NGE73328 Microsoft Windows Server 2003 Designing
                        Security Part 1
CD/Web      NGE73329 Microsoft Windows Server 2003 Designing              MCSE EXAM 70-210 INSTALLING, CONFIGURING, ADMINISTERING MICROSOFT
                        Security Part 2                                   WINDOWS 2000 PROFESSIONAL
CD/Web      NGE73330 Microsoft Windows Server 2003 Designing              CD/Web     WT0010       Win2000 Professional - Installing and
                        Security Part 3                                                           Upgrading
                                                                          CD/Web     WT0020       Win2000 Professional - Deploying
EXAM 70-299 IMPLEMENTING AND ADMINISTERING SECURITY IN A                  CD/Web     WT0030       Win2000 Professional - Managing Hardware
MICROSOFT WINDOWS SERVER 2003 NETWORK                                                             Devices
CD/Web       NGE73446 Microsoft Windows Server 2003 Designing             CD/Web     WT0040       Win2000 Professional - Enhanced Support for
                         Security Part 1                                                          Hardware Devices
CD/Web       NGE73447 Microsoft Windows Server 2003 Designing             CD/Web     WT0050       Win2000 Professional - Administering Users
                         Security Part 2                                                          and Groups
CD/Web       NGE73448 Microsoft Windows Server 2003 Designing             CD/Web     WT0060       Win2000 Professional - Administering
                         Security Part 3                                                          Resources
CD/Web       NGE73449 Microsoft Windows Server 2003 Designing             CD/Web     WT0070       Win2000 Professional - Custom Desktop
                         Security Part 3                                                          Environment
                                                                          CD/Web     WT0080       Win2000 Professional - Optimizing System
Exam 70-234 Designing and Implementing Solutions with Microsoft                                   Performance
Commerce Server 2000                                                      CD/Web     WT0090       Win2000 Professional - Recovering Data &
CD/Web     NGE74116 Microsoft Commerce Server 2000 Design                                         Systems
                        and Implementation Part 1 - Introduction          CD/Web     WT0100       Win2000 Professional - Implementing and
CD/Web     NGE74117 Microsoft Commerce Server 2000 Design                                         Monitoring Security
                        and Implementation Part 2 - Users, Objects,       CD/Web     WT0110       Win2000 Professional - Connecting through
                        and Catalogs                                                              Networks
CD/Web     NGE74118 Microsoft Commerce Server 2000 - Design
                        and Implementation Part 3 - Pipelines             MCSE EXAM 70-214 IMPLEMENTING AND ADMINISTERING SECURITY IN A
CD/Web     NGE74119 Microsoft Commerce Server 2000 Design                 MICROSOFT WINDOWS 2000 NETWORK
                        and Implementation Part 4 - Ad Campaigns,         CD/Web     NGE72446 Microsoft Windows 2000 Implementing Security
                        Web Sites, and Shopping Baskets                                          Part 1: User Accounts
CD/Web     NGE74120 Microsoft Commerce Server 2000 Design                 CD/Web     NGE72447 Microsoft Windows 2000 Implementing Security
                        and Implementation Part 5 - Infrastructure,                              Part 2: Additional Security
                        Security, and Administration                      CD/Web     NGE72448 Microsoft Windows 2000 Implementing Security
                                                                                                 Part 3: PKI and Partners
MCSD EXAM 70-100 ANALYZING REQUIREMENTS AND DEFINING SOLUTION             CD/Web     NGE72449 Microsoft Windows 2000 Implementing Security
ARCHITECTURES                                                                                    Part 4: Mixed Clients
CD/Web      WT0790     MCSD Solutions Architecture - Part I               CD/Web     NGE72450 Microsoft Windows 2000 Implementing Security
CD/Web      WT0800     MCSD Solutions Architecture - Part II                                     Part 5: RAS and Wireless
CD/Web      WT0810     MCSD Solutions Architecture - Part III
CD/Web      WT0820     MCSD Solutions Architecture - Part IV              MCSE EXAM 70-215 - INSTALLING, CONFIGURING, ADMINISTERING MICROSOFT
                                                                          WINDOWS 2000 SERVER
VB 6 EXAM 70-175 DESIGNING AND IMPLEMENTING DISTRIBUTED                   CD/Web     WT0120        Win2000 Server - Installing
APPLICATIONS USING MICROSOFT VISUAL BASIC 6.0                             CD/Web     WT0130        Win2000 Server - Managing Hardware Devices
CD/Web       WT0710      Visual Basic 6.0 - Database Access                                        & Drivers
                         Part I                                           CD/Web     WT0140        Win2000 Server - Managing File and Print
CD/Web       WT0720      Visual Basic 6.0 - Database Access                                        Resources
                         Part II                                          CD/Web     WT0150        Win2000 Server - Configuring Storage Use
CD/Web       WT0730      Visual Basic 6.0 - Enterprise Client/Server      CD/Web     WT0160        Win2000 Server - Maintenance and
                         Development Part I                                                        Troubleshooting
CD/Web       WT0740      Visual Basic 6.0 - Enterprise Client/Server      CD/Web     WT0170        Win2000 Server - Implementing Local Security
                         Development Part II                                                       and Policies
CD/Web       WT0750      Visual Basic 6.0 - Advanced Enterprise           CD/Web     WT0180        Win2000 Server - Monitoring and Optimizing
                         Client/Server Development Part I                 CD/Web     WT0190        Win2000 Server - Configuring Network
CD/Web       WT0760      Visual Basic 6.0 - Advanced Enterprise                                    Services
                         Client/Server Development Part II                CD/Web     WT0200        Win2000 Server - Managing Terminal Services
CD/Web       WT0770      Visual Basic 6.0 - Using the Win32 API           CD/Web     WT0210        Win2000 Server - Setting Up Remote Access
                         Part I                                                                    Service
CD/Web       WT0780      Visual Basic 6.0 - Using the Win32 API           CD/Web     WT0220        Win2000 Server - Sharing Resources Over the
                         Part II                                                                   Internet
                                                                          CD/Web     WT0230        Win2000 Server - Implementing Interoperability
VB 6 EXAM 70-176 DESIGNING AND IMPLEMENTING DESKTOP APPLICATIONS          CD/Web     WT0240        Win2000 Server - Automated Methods of
USING MICROSOFT VISUAL BASIC 6.0                                                                   Installation
CD/Web      WT0650       Visual Basic 6.0 - Introduction Part I
CD/Web      WT0660       Visual Basic 6.0 - Introduction Part II          MCSE EXAM 70-216 IMPLEMENTING AND ADMINISTERING MICROSOFT
CD/Web      WT0670       Visual Basic 6.0 - Intermediate                  WINDOWS 2000 NETWORK INFRASTRUCTURE
CD/Web      WT0680       Visual Basic 6.0 - Advanced                      CD/Web     WT0250      Win2000 Network Infrastructure - Administering
CD/Web      WT0690       Visual Basic 6.0 - ActiveX/COM Part I                                   DNS


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CD/Web       WT0260       Win2000 Network Infrastructure -                CD/Web        WT0500   Win2000 Network Infrastructure Design -
                          Administering DHCP                                                     Internet Connection Infrastructure
CD/Web       WT0270       Win2000 Network Infrastructure -                CD/Web     WT0510      Win2000 Network Infrastructure Design - Wide
                          Administering WINS                                                     Area Network Infrastructure
CD/Web       WT0280       Win2000 Network Infrastructure -                CD/Web     WT0520      Win2000 Network Infrastructure Design -
                          Configuring Network Protocols                                          Internet Connectivity Strategies
CD/Web       WT0290       Win2000 Network Infrastructure -                MCSE EXAM 70-222 - UPGRADING TO WINDOWS 2000 FROM MS WINDOWS NT
                          Configuring IP Routing Protocols                4.0
CD/Web       WT0300       Win2000 Network Infrastructure -
                          Configuring Internet Connection Sharing &       CD/Web        NGE72451     Microsoft Windows 2000 - Upgrading from
                          Network Address Translation                                                Microsoft Windows NT 4.0 Part 1
CD/Web       WT0310       Win2000 Network Infrastructure -                CD/Web        NGE72452     Microsoft Windows 2000 - Upgrading from
                          Administering RAS                                                          Microsoft Windows NT 4.0 Part 2
CD/Web       WT0320       Win2000 Network Infrastructure - Using          CD/Web        NGE72453     Microsoft Windows 2000 - Upgrading from
                          Certificate Services                                                       Microsoft Windows NT 4.0 Part 3
                                                                          CD/Web        NGE72454     Microsoft Windows 2000 - Upgrading from
MCSE EXAM 70-217 IMPLEMENTING AND ADMINISTERING MICROSOFT                                            Microsoft Windows NT 4.0 Part 4
WINDOWS 2000 DIRECTORY SERVICES INFRASTRUCTURE
CD/Web     WT0330      Win2000 Directory Server - Installing,             MCSE EXAM 70-223 INSTALLING, CONFIGURING, AND ADMINISTERING
                       Configuring and Troubleshooting Active             MICROSOFT CLUSTERING SERVICES BY USING MICROSOFT WINDOWS 2000
                       Directory                                          ADVANCED SERVER
CD/Web     WT0340      Win2000 Directory Server - Monitoring and          CD/Web     NGE72457 Microsoft Windows 2000 Clustering Part 1 -
                       Optimizing                                                                 Installation
CD/Web     WT0350      Win2000 Directory Server - Implementing            CD/Web     NGE72458 Microsoft Windows 2000 Clustering Part 2 -
                       Change and Configuration Management                                        Configuration
CD/Web     WT0360      Win2000 Directory Server - Managing User           CD/Web     NGE72459 Microsoft Windows 2000 Clustering Part 3 –
                       Environments and Software Deployments                                      Maintenance
CD/Web     WT0370      Win2000 Directory Server - Remote
                       Installation of Windows 2000                       MCSE EXAM 70-028 - SYSTEM ADMINISTRATION FOR MS SQL
                                                                          SERVER 7.0
                                                                          CD/Web     WT2130       Database Administration - Part I
                                                                          CD/Web     WT2140       Database Administration - Part II
MCSE EXAM 70-219 - DESIGNING A MICROSOFT WINDOWS 2000
DIRECTORY SERVICES INFRASTRUCTURE                                         MCSE EXAM 70-029 - IMPLEMENTING A DATABASE DESIGN ON MS SQL
CD/Web      WT0380       Win2000 Active Directory Design - Intro          SERVER 7.0
                         Win2000 Active Directory Services                CD/Web     WT0830       SQL Server 7.0 - Introduction
CD/Web      WT0390       Win2000 Active Directory Design - Business       CD/Web     WT0840       SQL Server 7.0 - Installing and Upgrading
                         Requirements and Naming Conventions              CD/Web     WT0850       SQL Server 7.0 - Management Part I
CD/Web      WT0400       Win2000 Active Directory Design - Planning       CD/Web     WT0860       SQL Server 7.0 - Management Part II
                         a Domain Structure in Win2000                    CD/Web     WT0870       SQL Server 7.0 - Management Part III
CD/Web      WT0410       Win2000 Active Directory Design - Active         CD/Web     WT0880       SQL Server 7.0 - Data Warehousing Using
                         Directory Security and Replication Strategies                            SQL Part I
CD/Web      WT0420       Win2000 Active Directory Design -                CD/Web     WT0890       SQL Server 7.0 - Data Warehousing Using
                         Advanced Active Directory Concepts                                       SQL Part II
                                                                          CD/Web     WT0900       SQL Server 7.0 - Developing SQL Client/Server
MCSE EXAM 70-220 - DESIGNING SECURITY FOR A MICROSOFT WINDOWS                                     Part I
2000 NETWORK                                                              CD/Web     WT0910       SQL Server 7.0 - Developing SQL Client/Server
CD/Web     WT0430       Win2000 Network Security Design -                                         Part II
                        Analyzing an Organization’s Security              CD/Web     WT0920       SQL Server 7.0 - Advanced Features
                        Requirements                                                              Part I
CD/Web     WT0440       Win2000 Network Security Design -                 CD/Web     WT0930       SQL Server 7.0 - Advanced Features Part II
                        Providing Security Access in a LAN                CD/Web     WT0940       SQL Server 7.0 - Web Integration
CD/Web     WT0450       Win2000 Network Security Design -
                        Providing Secure Access in Remote
                        Networks
                                                                          Oracle
CD/Web     WT0460       Win2000 Network Security Design -
                        Providing Security Access on the Internet         ORACLE EXAM 1Z0-001 - INTRODUCTION TO ORACLE - SQL AND PL/SQL
                                                                          CD/Web     WT0950        Oracle8i PL/SQL - Introduction to RDBMS and
MCSE EXAM 70-221 - DESIGNING A MICROSOFT WINDOWS 2000 NETWORK                                      SQL*Plus
INFRASTRUCTURE                                                            CD/Web     WT0960        Oracle8i PL/SQL - Functions, Tables, and
CD/Web      WT0470      Win2000 Network Infrastructure Design -                                    Groups
                        Preparing for Windows 2000 Network                CD/Web     WT0970        Oracle8i PL/SQL - Advanced SQL, SQL*Plus &
                        Services Infrastructure                                                    Data Dictionary
CD/Web      WT0480      Win2000 Network Infrastructure Design -           CD/Web     WT0980        Oracle8i PL/SQL - DML and DDL Statements
                        Designing a Network Strategy                      CD/Web     WT0990        Oracle8i PL/SQL - Database Objects and
CD/Web      WT0490      Win2000 Network Infrastructure Design -                                    Security
                        Designing a WINS and DFS Network                  CD/Web     WT1000        Oracle8i PL/SQL - Oracle PL/SQL Basic
                        Strategy                                                                   Operations
                                                                          CD/Web     WT1010        Oracle8i DBA - Introducing Procedure Builder



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ORACLE EXAM 1Z0-131 ORACLE DEVELOPER: BUILD INTERNET                   CD/Web        NGE61223     Oracle Report Builder - Controlling Reports
APPLICATIONS I
CD/Web       NGE62211 Oracle Developer - Forms Fundamentals
CD/Web       NGE62212 Oracle Developer - Enhancing the User            ORACLE EXAM 1Z0-023 - ORACLE 8I - ARCHITECTURE AND ADMINISTRATION
                       Interface                                       CD/Web     WT1020       Oracle8i DBA - Oracle Server and Database
CD/Web       NGE62215 Oracle Developer - Controlling the User                                  Architecture
                       Interface Programmatically                      CD/Web     WT1030       Oracle8i DBA - Oracle Instance, the Start-up
                                                                                               and Shutdown Procedure
ORACLE EXAM 1Z0-132 ORACLE DEVELOPER: BUILD INTERNET                   CD/Web     WT1040       Oracle8i DBA - Data Dictionary and Database
APPLICATIONS II                                                                                Files
CD/Web       NGE62213 Oracle Developer - Writing and Debugging         CD/Web     WT1050       Oracle8i DBA - Oracle Storage Architecture
                       Code                                            CD/Web     WT1060       Oracle8i DBA - Understanding Storage
CD/Web       NGE62214 Oracle Developer - Project Builder and Menu                              Allocation
                       Modules                                         CD/Web     WT1070       Oracle8i DBA - Indexes and Constraints
CD/Web       NGE62216 Oracle Developer - Including Reusable            CD/Web     WT1080       Oracle8i DBA - Managing Oracle Database
                       Oracle Components                                                       Security
                                                                       CD/Web     WT2610       Oracle8i DBA - SQL*Loader, Oracle Export and
ORACLE EXAM 1Z0-013 - ORACLE 8 - DATABASE ADMINISTRATION                                       Import, and NLS
CD/Web     NGE61311 Oracle8 Database Administration - Manage
                        an Instance                                    ORACLE EXAM 1Z0-023 - ORACLE8I CERTIFIED DBA ARCHITECTURE AND
CD/Web     NGE61312 Oracle8 Database Administration - Create           ADMINISTRATION
                        Database                                       CD/Web       NGE63311 Oracle8i Database Administration: Manage an
CD/Web     NGE61313 Oracle8 Database Administration - Manage                                   Instance
                        Data Storage Structures                        CD/Web       NGE63312 Oracle8i Database Administration: Create a
CD/Web     NGE61314 Oracle8 Database Administration - Manage                                   Database
                        Data Storage                                   CD/Web       NGE63313 Oracle8i Database Administration: Manage
CD/Web     NGE61315 Oracle8 Database Administration - Manage                                   Storage Structures
                        Security                                       CD/Web       NGE63314 Oracle8i Database Administration: Manage
                                                                                               Data Storage
ORACLE EXAM 1Z0-014 - ORACLE 8 - PERFORMANCE TUNING                    CD/Web       NGE63315 Oracle8i Database Administration: Manage
CD/Web     NGE61331 Oracle8 Performance Tuning - Strategies                                    Security
                        and Techniques
CD/Web     NGE61332 Oracle8 Performance Tuning - Managing              ORACLE EXAM 1Z0-024 - ORACLE 8I - PERFORMANCE TUNING
                        Memory and Disk I/O                            CD/Web     NGE63331 Oracle8i Performance Tuning - Strategies and
CD/Web     NGE61333 Oracle8 Performance Tuning - Optimizing                                    Techniques
                        Sorts and Minimizing Contention                CD/Web     NGE63332 Oracle8i Performance Tuning - Managing
                                                                                               Memory and Disk I/O
ORACLE EXAM 1Z0-015 - ORACLE 8 - BACKUP AND RECOVERY                   CD/Web     NGE63333 Oracle8i Performance Tuning - Optimizing
CD/Web     NGE61321 Oracle8 Backup and Recovery - Strategies                                   Sorts and Minimizing Contention
                        and Backups
CD/Web     NGE61322 Oracle8 Backup and Recovery -                      ORACLE EXAM 1Z0-025 - ORACLE 8I - BACKUP AND RECOVERY
                        Troubleshooting and Recovery                   CD/Web     NGE63321 Oracle8i Backup and Recovery - Strategies and
                                                                                               Backups
ORACLE EXAM 1Z0-016 - ORACLE 8 - NETWORK ADMINISTRATION                CD/Web     NGE63322 Oracle8i Backup and Recovery -
CD/Web     NGE61326 Oracle8 Network Administration - Net8                                      Troubleshooting and Recovery
                        Architecture and Basic Configuration
CD/Web     NGE61327 Oracle8 Network Administration - Net8              ORACLE EXAM 1Z0-026 - ORACLE 8I - NETWORK ADMINISTRATION
                        Additional Configuration and                   CD/Web     NGE63326 Oracle8i Network Administration - Net8
                        Troubleshooting                                                        Architecture and Basic Configuration
                                                                       CD/Web     NGE63327 Oracle8i Network Administration - Net8
ORACLE EXAM 1Z0-121 - DEVELOPER/2000 - BUILD FORM 1                                            Additional Configuration and Troubleshooting
CD/Web     NGE61211 Oracle Form Builder - Forms Fundamentals
CD/Web     NGE61212 Oracle Form Builder - Enhancing the User           ORACLE EXAM 1Z0-007 - ORACLE 9I - INTRODUCTION TO ORACLE 9I - SQL
                        Interface                                      CD/Web     NGE61130 Oracle9i SQL - Basic SELECT Statements
CD/Web     NGE61213 Oracle Form Builder - Writing and                  CD/Web     NGE61131 Oracle9i SQL - Data Retrieval Techniques
                        Debugging Code                                 CD/Web     NGE61132 Oracle9i SQL - DML and DDL

ORACLE EXAM 1Z0-122 - DEVELOPER/2000 - BUILD FORMS 2                   ORACLE EXAM 1Z0-030 - ORACLE 9I DATABASE - NEW FEATURES
CD/Web     NGE61214 Oracle Form Builder - Managing Module              CD/Web     NGE64301 Oracle9i New Features - Database
                        Types                                                                  Administration
CD/Web     NGE61215 Oracle Form Builder - Handling Multiple            CD/Web     NGE64302 Oracle9i New Features - Backup, Recovery,
                        Object Relationships                                                   and Performance Tuning
CD/Web     NGE61216 Oracle Form Builder - Including Reusable
                        Oracle Components                              ORACLE EXAM 1Z0-031 - ORACLE 9I DATABASE - FUNDAMENTALS 1
                                                                       CD/Web     NGE64311 Oracle9i Database Administration - Manage an
ORACLE EXAM 1Z0-123 - DEVELOPER/2000 - BUILD REPORTS                                           Instance
CD/Web     NGE61221 Oracle Report Builder - Report                     CD/Web     NGE64312 Oracle9i Database Administration - Create a
                        Fundamentals                                                           Database
CD/Web     NGE61222 Oracle Report Builder - Enhancing Reports


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CD/Web      NGE64313     Oracle9i Database Administration - Manage     EXAM 642-871 ARCH: DESIGNING CISCO NETWORK SERVICE ARCHITECTURES
                         Storage Structures                            CD/Web      NGE20737 Designing Cisco Network Service Architectures
CD/Web      NGE64314     Oracle9i Database Administration - Manage                             Part 1
                         Data Storage                                  CD/Web      NGE20738 Designing Cisco Network Service Architectures
CD/Web      NGE64315     Oracle9i Database Administration - Manage                             Part 2
                         Security                                      CD/Web      NGE20739 Designing Cisco Network Service Architectures
                                                                                               Part 3
ORACLE EXAM 1Z0-032 - ORACLE 9I DATABASE - FUNDAMENTALS 2              CD/Web      NGE20740 Designing Cisco Network Service Architectures
CD/Web     NGE64321 Oracle9i Database Administration -                                         Part 4
                        Strategies and Backups                         CD/Web      NGE20741 Designing Cisco Network Service Architectures
CD/Web     NGE64322 Oracle9i Database Administration - Recover                                 Part 5
                        Databases                                      EXAM 640-861 DESGN: DESIGNING CISCO INTERNETWORK SERVICE
CD/Web     NGE64326 Oracle9i Database Administration - Set Up          SOLUTIONS
                        Oracle Net Services                            CD/Web      NGE20742 Designing for Cisco Internetwork Solutions Part
                                                                                               1
ORACLE EXAM 1Z0-033 - ORACLE 9I DATABASE - PERFORMANCE TUNING          CD/Web      NGE20743 Designing for Cisco Internetwork Solutions Part
CD/Web     NGE64331 Oracle9i Performance Tuning - Strategies                                   2
                        and Techniques                                 CD/Web      NGE20744 Designing for Cisco Internetwork Solutions Part
CD/Web     NGE64332 Oracle9i Performance Tuning - Managing                                     3
                        Memory and Disk I/O                            CD/Web      NGE20745 Designing for Cisco Internetwork Solutions Part
CD/Web     NGE64333 Oracle9i Performance Tuning - Optimizing                                   4
                        Sorts and Minimizing Contention                CD/Web      NGE20746 Designing for Cisco Internetwork Solutions Part
                                                                                               5
Cisco
                                                                       EXAM 640-811 INTERCONNECTING CISCO NETWORK DEVICES
                                                                       CD/Web      WN1301      Introduction to Networking
EXAM 640-801 CCNA: CISCO CERTIFIED NETWORK ASSOCIATION                 CD/Web      WN1302      Network Types
CD/Web      NGE20711 Interconnecting Cisco Networking Devices          CD/Web      WN1303      Network Media
                       Part 1                                          CD/Web      WN1304      Switching Fundamentals
CD/Web      NGE20712 Interconnecting Network Devices Part 2            CD/Web      WN1305      IP Protocol Suite
CD/Web      NGE20713 Interconnecting Network Devices Part 3            CD/Web      WN1306      IP Addressing, Subnetting, and Routing
CD/Web      NGE20811 Cisco Networking Technologies Introduction        CD/Web      WN1307      WAN Technologies
                       - Part 1                                        CD/Web      WN1308      Configuring and Operating Cisco ISO Devices
CD/Web      NGE20812 Cisco Networking Technologies Introduction        CD/Web      WN1309      Managing the Network Environment
                       - Part 2
CD/Web      NGE20813 Cisco Networking Technologies Introduction        EXAM 640-801 INTRODUCTION TO CISCO NETWORKING TECHNOLOGIES
                       - Part 3                                        CD/Web      WN1401      Switch Technology
CD/Web      NGE20814 Cisco Networking Technologies Intro-Pt.4          CD/Web      WN1402      VLANs in Switched Networks
                                                                       CD/Web      WN1403      IP Routing
EXAM 642-801 BSCI: BUILDING SCALABLE CISCO INTERNETWORKS               CD/Web      WN1404      Managing IP Traffic With Access Lists
CD/Web      NGE20721 Building Scalable Cisco Internetworks Part 1      CD/Web      WN1405      Point to Point Serial Connections
CD/Web      NGE20722 Building Scalable Cisco Internetworks Part 2      CD/Web      WN1406      Frame Relay Connections
CD/Web      NGE20723 Building Scalable Cisco Internetworks Part 3      CD/Web      WN1407      ISDN Communications
CD/Web      NGE20724 Building Scalable Cisco Internetworks Part 4

EXAM 642-811 BCMSN: BUILDING CISCO MULTILAYER SWITCHED                 CIW
NETWORKS
CD/Web      NGE20725 Building Cisco Multilayer Switched Networks       EXAM 1D0-450 CIW SERVER ADMINISTRATOR
                       Part 1                                          CD/Web     NGE87001 CIW Server Administrator Part 1 - Configuring
CD/Web      NGE20726 Building Cisco Multilayer Switched Networks       CD/Web     NGE87002 CIW Server Administrator Part 2 - User
                       Part 2                                                                 Management
CD/Web      NGE20727 Building Cisco Multilayer Switched Networks       CD/Web     NGE87003 CIW Server Administrator Part 3 - Services
                       Part 3                                          CD/Web     NGE87004 CIW Server Administrator Part 4 - Servers
CD/Web      NGE20728 Building Cisco Multilayer Switched Networks       CD/Web     NGE87005 CIW Server Administrator Part 5 - Server
                       Part 4                                                                 Integrity

EXAM 642-821 BCRAN: BUILDING CISCO REMOTE ACCESS NETWORKS              EXAM 1D0-460 CIW INTERNETWORKING PROFESSIONAL
CD/Web      NGE20730 Building Cisco Remote Access Networks             CD/Web     NGE87006 CIW Internetworking Professional Part 1     -
                       Part 1                                                                  TCP/IP Fundamentals
CD/Web      NGE20731 Building Cisco Remote Access Networks             CD/Web     NGE87007 CIW Internetworking Professional Part 2     -
                       Part 2                                                                  IP Model
CD/Web      NGE20732 Building Cisco Remote Access Pt 3                 CD/Web     NGE87008 CIW Internetworking Professional Part 3     -
CD/Web      NGE20733 Building Cisco Remote Access Networks                                     TCP/IP Functions and Services
                       Part 4                                          CD/Web     NGE87009 CIW Internetworking Professional Part 4     -
                                                                                               Network Management
EXAM 642-831 CIT: CISCO INTERNETWORK TROUBLESHOOTING                   CD/Web     NGE87010 CIW Internetworking Professional Part 5     - IPv6
CD/Web      NGE20734 Cisco Internetwork Troubleshooting Part 1
CD/Web      NGE20735 Cisco Internetwork Troubleshooting Part 2         EXAM 1D0-470 CIW SECURITY PROFESSIONAL
                                                                       CD/Web     NGE87011 CIW Security Professional Part 1 - Network
                                                                                               Security Introduction

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CD/Web      NGE87012    CIW Security Professional Part 2 - Network     CD/Web       NGE87062      CIW Enterprise Specialist Part 2 - CORBA
                        Security and Firewalls                                                    Servers, Advanced Features, and Security
CD/Web      NGE87013    CIW Security Professional Part 3 - Operating   CD/Web       NGE87063      CIW Enterprise Specialist Part 3 – EJB
                        System Security                                                           Framework and Session Beans
CD/Web      NGE87014    CIW Security Professional Part 4 - Security    CD/Web       NGE87064      CIW Enterprise Specialist Part 4 - EJB
                        Auditing and Attack Techniques                                            Deployment, EJB Clients, and Entity Beans
CD/Web      NGE87015    CIW Security Professional Part 5 - Intrusion   CD/Web       NGE87065      CIW Enterprise Specialist Part 5 - CMP, EJB
                        Detection and Threat Analysis                                             Transactions, and Security
EXAM 1D0-420 CIW SITE DESIGNER
CD/Web     NGE87021 CIW Site Designer Part 1 - Web Design              EXAM 1D0-510 CIW FOUNDATIONS
                        Concepts and Site Development                  CD/Web     NGE87070 CIW Foundations: Network Technology
CD/Web     NGE87022 CIW Site Designer Part 2 - Basic Web                                      Foundations
                        Technologies                                   CD/Web     NGE87071 CIW Foundations: Internet Business
CD/Web     NGE87023 CIW Site Designer Part 3 - Using FrontPage,                               Foundations – Part 1
                        DreamWeaver and HomeSite                       CD/Web     NGE87072 CIW Foundations: Internet Business
CD/Web     NGE87024 CIW Site Designer Part 4 - Using Paint Shop                               Foundations – Part 2
                        Pro, Flash, JavaScript and DHTML               CD/Web     NGE87073 CIW Foundations: Site Development
CD/Web     NGE87025 CIW Site Designer Part 5 - Advanced Web                                   Foundations – Part 1
                        Technologies and Web Site Publishing           CD/Web     NGE87074 CIW Foundations: Site Development
                                                                                              Foundations – Part 2
EXAM 1D0-425 E-COMMERCE DESIGNER
CD/Web     NGE87031 CIW e-Commerce Designer Part 1 -                   EXAM 1D0-470 CIW SECURITY PROFESSIONAL
                       Foundations                                     CD/Web     NGE87075 CIW Security Professional: Network Security
CD/Web     NGE87032 CIW e-Commerce Designer Part 2 - Product                                   Introduction
                       Marketing                                       CD/Web     NGE87076 CIW Security Professional: Network Security
CD/Web     NGE87033 CIW e-Commerce Designer Part 3 - Site                                      and Firewalls
                       Usability                                       CD/Web     NGE87077 CIW Security Professional: Operating System
CD/Web     NGE87034 CIW e-Commerce Designer Part 4 - Site                                      Security
                       Implementation                                  CD/Web     NGE87078 CIW Security Professional: Security Auditing
CD/Web     NGE87035 CIW e-Commerce Designer Part 5 -                                           and Attack Techniques
                       Transaction Management                          CD/Web     NGE87079 CIW Security Professional: Intrusion Detection
CIW: e-Commerce                                                                                and Threat Analysis
CD/Web     NGE87131 CIW e-Commerce Introductory Concepts               Novell
EXAM 1D0-437 CIW WEB LANGUAGES
                                                                       EXAM 50-648 ADVANCED NDS TOOLS AND DIAGNOSTICS
CD/Web     NGE87041 CIW Perl Fundamentals Part 1 - Basic
                                                                       CD/Web      NGE82731 Advanced NDS Tools and Diagnostics Part 1
                       Syntax
                                                                       CD/Web      NGE82732 Advanced NDS Tools and Diagnostics Part 2
CD/Web     NGE87042 CIW Perl Fundamentals Part 2 -
                                                                       CD/Web      NGE82733 Advanced NDS Tools and Diagnostics Part 3
                       Manipulating Scripts
CD/Web     NGE87043 CIW Perl Fundamentals Part 3 - Best
                                                                       EXAM 50-661 DIRECTORY SERVER TECHNOLOGIES
                       Practices
                                                                       CD/Web      NGE82711 Directory Technologies Part 1
                                                                       CD/Web      NGE82712 Directory Technologies Part 2
EXAM 1D0-435 CIW WEB LANGUAGES
                                                                       CD/Web      NGE82713 Directory Technologies Part 3
CD/Web     NGE87044 CIW JavaScript Fundamentals Part 1 -
                       Programming Principles
                                                                       EXAM 50-653 CNA - CERTIFIED NOVELL ADMINISTRATOR
CD/Web     NGE87045 CIW JavaScript Fundamentals Part 2 -
                       Program Development                             CD/Web      WN1701       NetWare Access
                                                                       CD/Web      WN1702       Administration Tasks
                                                                       CD/Web      WN1703       NDS Security
EXAM 1D0-430 CIW APPLICATION DEVELOPER
                                                                       CD/Web      WN1704       The File System
CD/Web     NGE87051 CIW Fundamentals of CGI Using Perl Part 1
                                                                       CD/Web      WN1705       File System Security
                        - CGI and Perl Basics
                                                                       CD/Web      WN1706       Drive Mappings and Login Scripts
CD/Web     NGE87052 CIW Fundamentals of CGI Using Perl Part 2
                                                                       CD/Web      WN1707       Novell Distributed Print Services
                        - Advanced Features
                                                                       CD/Web      WN1708       ZENworks
CD/Web     NGE87053 CIW Dynamic Server Pages Part 1
                                                                       CD/Web      WN1709       Server Installation
CD/Web     NGE87054 CIW Dynamic Server Pages Part 2
CD/Web     NGE87055 CIW Dynamic Server Pages Part 3
                                                                       CNE CERTIFIED NOVELL ENGINEER
EXAM 1D0-441 DATABASE SPECIALIST                                       EXAM 50-613 INTRANETWARE: NOVELL NETWARE 4.11 ADMINISTRATION
CD/Web     NGE87056 CIW Database Specialist Part 1 -                   CD/Web       NGE81301 IntranetWare - Novell NetWare 4.11
                       Introduction to Database Design                                         Administration - Part 1
CD/Web     NGE87057 CIW Database Specialist Part 2 - Logical           CD/Web       NGE81302 IntranetWare - Novell NetWare 4.11
                       and Physical Design                                                     Administration - Part 2
CD/Web     NGE87058 CIW Database Specialist Part 3 - Database          CD/Web       NGE81303 IntranetWare - Novell NetWare 4.11
                       Interaction and JDBC                                                    Administration - Part 3
CD/Web     NGE87059 CIW Database Specialist Part 4 - Advanced
                       JDBC                                            EXAM 50-633: GROUPWISE 5.5 SYSTEM ADMINISTRATION
                                                                       CD/Web      NGE81605 Novell GroupWise 5.5 Administration Part 1 -
EXAM 1D0-442 CIW ENTERPRISE SPECIALIST                                                         System Fundamentals
CD/Web     NGE87061 CIW Enterprise Specialist Part 1 - CORBA           CD/Web      NGE81606 Novell GroupWise 5.5 Administration Part 2 -
                       Introduction, IDL, and Clients                                          Clients and Post Offices


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CD/Web       NGE81607    Novell GroupWise 5.5 Administration Part 3 -    JAVA 2 COMPREHENSIVE
                         System Maintenance                              CD/Web      FC1001         Getting Started with Java
EXAM 50-644 INTEGRATING NETWARE AND WINDOWS NT                           CD/Web      FC1002         Java Nuts and Bolts
CD/Web       NGE82505 Novell - Integrating NetWare and Windows           CD/Web      FC1003         Object-Oriented Java
                         NT - Part 1                                     CD/Web      FC1004         Key Java Classes
CD/Web       NGE82506 Novell - Integrating NetWare and Windows           CD/Web      FC1005         AWT User Interface Programming
                         NT - Part 2                                     CD/Web      FC1006         Certification Preparation Guide
CD/Web       NGE82507 Novell - Integrating NetWare and Windows           CD/Web      FC1011         Enterprise JavaBeans
                         NT - Part 3                                     CD/Web      FC1012         Advanced Java Concepts
                                                                         CD/Web      FC1013         Networking in the Java Language
EXAM 50-656 DESKTOP MANAGEMENT WITH ZENWORKS 2.0                         CD/Web      FC1014         Using the Java Foundation Class
CD/Web      NGE81608 Novell ZENworks for Desktops 2.0 Part 1 -           CD/Web      FC1015         Programming JavaBeans
                       Application Management                            CD/Web      FC1016         JDBC and Databases
CD/Web      NGE81609 Novell ZENworks for Desktops 2.0 Part 2 -           CD/Web      FC1017         Java and CORBA
                       Desktop Management                                CD/Web      FC1020         Java for Managers
                                                                         CD/Web      FC1030         Overview of Java 2
EXAM 50-635 NETWARE SERVICE AND SUPPORT
CD/Web      NGE82211 Novell NetWare Service and Support - Part 1         JAVA 2 PROGRAMMING FOR SDK
CD/Web      NGE82212 Novell NetWare Service and Support - Part 2         CD/Web      NGE86100 Java 2 Programming for SDK 1.4 Part 1
CD/Web      NGE82213 Novell NetWare Service and Support - Part 3                                 Language Fundamentals 1
CD/Web      NGE82214 Novell NetWare Service and Support - Part 4         CD/Web      NGE86102 Java 2 Programming for SDK 1.4 Part 2
CD/Web      NGE82215 Novell NetWare Service and Support - Part 5                                 Language Fundamentals 2
                                                                         CD/Web      NGE86103 Java 2 Programming for SDK 1.4 Part 3
EXAM 50-640 NETWARE 5 ADVANCED ADMINISTRATION                                                    Object-Oriented Concepts
CD/Web      NGE82311 Novell NetWare 5 Advanced Administration -          CD/Web      NGE86104 Java 2 Programming for SDK 1.4 Part 4
                        Part 1                                                                   Language Features
CD/Web      NGE82312 Novell NetWare 5 Advanced Administration -          CD/Web      NGE86105 Java 2 Programming for SDK 1.4 Part 5
                        Part 2                                                                   Threads and Error Handling
CD/Web      NGE82313 Novell NetWare 5 Advanced Administration -          CD/Web      NGE86106 Java 2 Programming for SDK 1.4 Part 6 Utility
                        Part 3                                                                   Classes
CD/Web      NGE82314 Novell NetWare 5 Advanced Administration -          CD/Web      NGE86107 Java 2 Programming for SDK 1.4 Part 7 Input
                        Part 4                                                                   and Output
CD/Web      NGE82315 Novell NetWare 5 Advanced Administration -          CD/Web      NGE86108 Java 2 Programming for SDK 1.4 Part 8
                        Part 5                                                                   Collections

EXAM 50-634 NDS DESIGN AND IMPLEMENTATION                                JAVA 2 ENTERPRISE CONNECTIVITY
CD/Web      NGE82501 Novell NDS Design and Implementation -              CD/Web      NGE86115 Enterprise Connectivity with J2EE V1.4
                        Part 1                                                                   Overview
CD/Web      NGE82502 Novell NDS Design and Implementation -              CD/Web      NGE86116 Enterprise Connectivity with J2EE V1.4 Java
                        Part 2                                                                   Server Pages
                                                                         CD/Web      NGE86117 Enterprise Connectivity with J2EE V1.4
EXAM 50-639 NETWARE 5 ADMINISTRATION                                                             Servlets
CD/Web      NGE82301 Novell NetWare 5 Administration - Part 1            CD/Web      NGE86118 Enterprise Connectivity with J2EE V1.4 JAXP
CD/Web      NGE82302 Novell NetWare 5 Administration - Part 2                                    and JDBC
CD/Web      NGE82303 Novell NetWare 5 Administration - Part 3            CD/Web      NGE86119 Enterprise Connectivity with J2EE V1.4 RMI,
CD/Web      NGE82304 Novell NetWare 5 Administration - Part 4                                    JMS, and JCA
CD/Web      NGE82305 Novell NetWare 5 Administration - Part 5            CD/Web      NGE86120 Enterprise Connectivity with J2EE V1.4 EJB
                                                                                                 Session Beans
                                                                         CD/Web      NGE86121 Enterprise Connectivity with J2EE V1.4 EJB
Java 2                                                                                           Entity Beans
                                                                         CD/Web      NGE86122 Enterprise Connectivity with J2EE V1.4
SUN CERTIFIED PROGRAMMER FOR THE JAVA 2 PLATFORM                                                 Advanced EJB Topics
(310-025)                                                                CD/Web      NGE86123 Enterprise Connectivity with J2EE V1.4 Web
CD/Web       WT1090    Introduction to Java 2                                                    Services and Patterns
CD/Web       WT1100    Language and Semantics
CD/Web       WT1110    Classes and Inheritance
CD/Web       WT1120    Handling Exceptions & Implementing
                       Threads
                                                                          Desktop Skills
CD/Web       WT1130    Java 2 - java.lang Package
CD/Web       WT1140    Java 2 - java.util Package                        Consumer/Home Office
CD/Web       WT1150    Building a Graphical User Interface
CD/Web       WT1160    Applets and Imaging                               Digital Music
CD/Web       WT1170    File I/O                                          CD/Web       NGE15061     Roxio Easy Media Creator 7
CD/Web       WT1180    Advanced Java                                     CD/Web       NGE15109     Sonic RecordNow! Deluxe
CD/Web       WT1190    Enterprise Java                                   CD/Web       NGE15019     Digital Music
CD/Web       WT2530    Java 2 Advanced Features of java.lang and         CD/Web       NGE15113     Ripping and Burning Digital Music
                       java.util Packages
CD/Web       WT2540    Java 2 Extending the GUI                          MusicMatch Jukebox
CD/Web       WT2550    Java 2 Networking                                 CD/Web     NGE15114       MusicMatch Jukebox 8.2
CD/Web       WT2560    Java 2 Advanced Enterprise Java


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DIGITAL VIDEO                                                            TURBOTAXES 2003
CD/Web       NGE15086    Capture Digital Video                           CD/Web     NGE15045        Managing Your Taxes Using TurboTax 2003
CD/Web       NGE15087    Store Digital Video
CD/Web       NGE15088    Transfer Digital Video                          PERSONAL FINANCE
CD/Web       NGE15090    Display of Digital Video                        CD/Web      NGE15437      Simplify Your Tax Preparation
CD/Web        NGE15001   Digital Video Editing                           CD/Web      NGE15474      Microsoft Money Standard 2005 – Managing
                                                                                                   Your Money
DIGITAL PHOTOGRAPHY                                                      HOME NETWORKING
CD/Web      NGE15000     Digital Photography                             CD/Web    NGE15122        Building a Wired Network
                                                                         CD/Web    NGE15123        Building a Wireless Network
DIGITAL IMAGES                                                           CD/Web    NGE15002        Home Networking with Windows XP
CD/Web       NGE15050    Capture Digital Images
CD/Web       NGE15051    Transfer Digital Images                         PICTURE IT
CD/Web       NGE15052    Manage, Edit, and Share Digital Images:         CD/Web       NGE15085     More with Microsoft Picture It! Photo Premium
                         Adobe Photoshop Album 2.0                                                 9.0
CD/Web        NGE15461   Paint Shop Photo Album 5                        CD/Web       NGE15105     Microsoft Picture It! Photo Premium 9.0
CD/Web        NGE15053   Organize, Edit, and Share Digital Images:       Web          IP8000       Enhancing Images using Picture It! Photo 2002
                         Pinnacle Instant PhotoAlbum
CD/Web        NGE15054   Manage and Store Digital Images                 PDA AND POCKET PC
CD/Web        NGE15055   Display Digital Images Electronically Display   CD/Web     NGE15020        PDA and Pocket PC Fundamentals
                         Digital Images Electronically Display Digital   CD/Web     NGE15131        Using Your Dell Axim
                         Images Electronically                           CD/Web     NGE15456        Using Your Dell Axim (x50)

DIGITAL MOVIES                                                           TABLET PC
CD/Web       NGE15056    Protect and Share Digital Movies:               CD/Web       NGE15072      Discover Your Tablet PC
                         Pinnacle Instant VideoAlbum

DIGITAL PRINTING                                                         Palm Pilot Training
CD/Web       NGE16186    Understanding Digital Printing                  CD/Web       CC1900        Palm Essentials
                                                                         CD/Web       CC2100        Visor Essentials
Encyclopedia Britannica
CD/Web      NGE15082 Encyclopedia Britannica 2003                        INTERNET FUNDAMENTALS
                                                                         Web         IP0720        Internet Basics
PC Security                                                              Web         IP0730        E-Mail and Browsing
CD/Web        NGE15062   McAfee Personal Firewall                        Web         IP1140        Searching The Internet
CD/Web        NGE15438   McAfee Personal Firewall Plus                   CD/Web      NGE85101      Introduction to the Internet and World Wide
CD/Web        NGE15063   McAfee VirusScan                                                          Web
CD/Web        NGE15439   McAfee VirusScan (V9.0/2005)                    CD/Web       NGE15046     America Online Service 9.0 Optimized
CD/Web        NGE15064   McAfee SpamKiller                               CD/Web       NGE15119     Internet Fundamentals
CD/Web        NGE15440   McAfee SpamKiller (V6.0/2005)                   CD/Web       NGE15124     Surf and Communicate with the Internet
CD/Web        NGE15441   McAfee Privacy Service                          CD/Web       NGE13196     Netscape Communicator 4.6 User
CD/Web        NGE15125   Secure E-mail                                                             Fundamentals
CD/Web        NGE15466   Norton Personal Firewall 2005                   CD/Web       NGE71016     Microsoft Internet Explorer 3.0 Fundamentals
CD/Web        NGE15057   Norton Personal Firewall 2004                   CD/Web       NGE72016     Microsoft Internet Explorer 4.0 Fundamentals
CD/Web        NGE15467   Norton Antivirus 2005                           CD/Web       NGE73016     Microsoft Internet Explorer 5.0 User
CD/Web        NGE15058   Norton Antivirus 2004                                                     Fundamentals
CD/Web        NGE15468   Norton AntiSpam 2005                            CD/Web       NGE71061     Microsoft Exchange 5.0 User Fundamentals
CD/Web        NGE15059   Norton AntiSpam 2004                            CD/Web       NGE74016     Microsoft Internet Explorer 6 - User
CD/Web        NGE15469   Norton Privacy Control 2005                                               Fundamentals
CD/Web        NGE15473   Norton Parental Control 2005
CD/Web        NGE15793   Securing Your PC                                Lotus Notes
ONENOTE 2003
CD/Web     NGE15084      MS Office OneNote 2003                          LOTUS NOTES R4.5
                                                                         CD/Web      NGE12785       Lotus Notes R4.5 - Calendaring, Scheduling &
                                                                                                    Internet Access
QUICKBOOKS 2005
                                                                         CD/Web      NGE12993       Lotus Notes R4.5 Fundamentals
CD/Web     NGE15471      QuickBooks Pro 2005 – Setting Up
CD/Web     NGE15472      QuickBooks Pro 2005 – Basic Accounting          LOTUS NOTES R5
CD/Web     NGE15470      Quicken 2005 Deluxe – Managing Your             CD/Web      WT2440         Migrating to Lotus Notes R5
                         Personal Finances                               CD/Web      WT2450         Lotus Notes R5 for End-Users - Basic
                                                                         CD/Web      WT2460         Lotus Notes R5 for End-Users – Advanced
                                                                         CD/Web      NGE13190       Lotus Notes R5: Collecting and Organizing
QUICKBOOKS 2003
                                                                                                    Information
CD/Web     NGE15022      QuickBooks 2003 – Getting Started
                                                                         CD/Web       NGE13191      Lotus Notes R5: Messaging and Working
CD/Web     NGE15023      QuickBooks 2003 - Up and Running
                                                                                                    Remotely
                                                                         CD/Web       NGE13192      Lotus Notes R5: Calendaring and Scheduling
QUICKBOOKS 2002
                                                                         CD/Web       NGE13193      Lotus Notes R5: Managing and Sharing
Web        IP7010        QuickBooks Pro 2002 - Part 1
                                                                                                    Information
Web        IP7030        QuickBooks Pro 2002 - Part 2



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LOTUS NOTES R6                                                         CD/Web       NGE71102      MS FrontPage 97 Advanced
CD/Web      NGE14403   Lotus Notes 6 - Moving to IBM Lotus Notes 6
CD/Web      NGE14404   Lotus Notes 6 - New Features of IBM Lotus       MS Outlook 98
                       Notes                                           CD/Web      WT1500         MS Outlook 98 - Basic
LOTUS APPROACH 97                                                      CD/Web      WT1510         MS Outlook 98 – Advanced
CD/Web     NGE12889    Lotus Approach 97 Fundamentals                  MS PROJECT 98
                                                                       CD/Web      WT2470         MS Project 98 - Basic
                                                                       CD/Web      WT2480         MS Project 98 - Intermediate
MS Works                                                               CD/Web      WT2490         MS Project 98 – Advanced
MICROSOFT WORKS 2002
                                                                       MS FrontPage 98
Web        IP7080       Managing Data using Works 6.0
                                                                       CD/Web     NGE72101        MS FrontPage 98 Proficient User
Web        IP8010       Other Works Tools
                                                                       CD/Web     NGE72102        MS FrontPage 98 Expert User
MICROSOFT WORKS 2003
CD/Web     NGE15006     Microsoft Works 2003 - Introduction            MS Office 2000
CD/Web     NGE15007     Microsoft Works 2003 - Creating Documents
CD/Web     NGE15008     Microsoft Works 2003 - Creating                MS WORD 2000
                        Spreadsheets                                   CD/Web     WT1210          Microsoft Word 2000 - Basic
CD/Web      NGE15009    Microsoft Works 2003 - Creating Databases      CD/Web     WT1220          Microsoft Word 2000 - Intermediate
                                                                       CD/Web     WT1230          Microsoft Word 2000 – Advanced
MICROSOFT WORKS 2004                                                   CD/Web     NGE72020        Micosoft Word 2000 Fundamentals
CD/Web     NGE15801    Microsoft Works Suite 2004 - Introduction       CD/Web     NGE72021        Micosoft Word 2000 Proficient User
CD/Web     NGE15802    Microsoft Works Suite 2004 - Creating           CD/Web     NGE72022        Micosoft Word 2000 Expert User
                       Documents
CD/Web      NGE15803   Microsoft Works Suite 2004 - Creating           MS EXCEL 2000
                       Spreadsheets                                    CD/Web      WT1240         MS Excel 2000 - Basic
CD/Web      NGE15804   Microsoft Works Suite 2004 - Creating           CD/Web      WT1250         MS Excel 2000 - Intermediate
                       Databases                                       CD/Web      WT1260         MS Excel 2000 – Advanced

MICROSOFT WORKS 2005                                                   MS ACCESS 2000
CD/Web     NGE15457    Introduction to Microsoft Works Suite 2005      CD/Web     WT1270          MS Access 2000 - Basic
CD/Web     NGE15458    Microsoft Works Suite 2005 - Creating           CD/Web     WT1280          MS Access 2000 - Intermediate
                       Documents                                       CD/Web     WT1290          MS Access 2000 – Advanced
CD/Web      NGE15459   Microsoft Works Suite 2005 - Creating
                       Spreadsheets                                    MS POWERPOINT 2000
CD/Web      NGE15460   Microsoft Works Suite 2005 - Creating           CD/Web    WT1300           MS PowerPoint 2000 - Basic
                       Databases                                       CD/Web    WT1310           MS PowerPoint 2000 – Advanced

MS Office 97                                                           MS OUTLOOK 2000
                                                                       CD/Web     WT1320          MS Outlook 2000 - Basic
MS OFFICE 97 INTEGRATION                                               CD/Web     WT1330          MS Outlook 2000 - Intermediate
CD/Web      NGE71091 MS Office 97 Integration
                                                                       MS PROJECT 2000
                                                                       CD/Web      IP1100         Fundamentals of MS Project 2000
MS ACCESS 97
                                                                       CD/Web      IP1110         Advanced Features of MS Project 2000
CD/Web     WT1450       MS Access 97 - Basic
                                                                       CD/Web      NGE72080       MS Project 2000 Fundamentals
CD/Web     WT1460       MS Access 97 - Intermediate
                                                                       CD/Web      NGE72081       MS Project 2000 Proficient User
CD/Web     WT1470       MS Access 97 - Advanced

MS EXCEL 97                                                            MS FRONTPAGE 2000
CD/Web      WT1420      MS Excel 97 - Basic                            CD/Web     IP1190         Basics of FrontPage 2000
CD/Web      WT1430      MS Excel 97 - Intermediate                     Web        IP1200         Advanced Features of FrontPage 2000
CD/Web      WT1440      MS Excel 97 – Advanced                         CD/Web     NGE73101       Microsoft FrontPage 2000 Proficient User
                                                                       CD/Web     NGE73102       Microsoft FrontPage 2000 Expert User
MS POWERPOINT 97
CD/Web    WT1480        MS PowerPoint 97 - Basic                       MS VISIO 2000
CD/Web    WT1490        MS PowerPoint 97 – Advanced                    CD/Web      NGE72060       Microsoft Visio 2000

MS WORD 97                                                             PUBLISHER 2000
CD/Web     WT1390       MS Word 97 - Basic                             Web         IP2050         Basics of Publisher 2000
CD/Web     WT1400       MS Word 97 - Intermediate
CD/Web     WT1410       MS Word 97 – Advanced                          MS Office XP 2002
MS Outlook 97                                                          MS OFFICE XP 2002
CD/Web      NGE71071    MS Outlook 97 - Part 1                         CD/Web      IP5090         Introducing Office XP 2002
CD/Web      NGE71072    MS Outlook 97 - Part 2                         CD/Web      NGE74010       Microsoft Office XP - New Features Part 1 -
                                                                                                  Overview, Word, Excel and PowerPoint
MS FrontPage 97                                                        CD/Web       NGE74011      Microsoft Office XP - New Features Part 2 -
CD/Web     NGE71101     MS FrontPage 97 Fundamentals                                              Access, Outlook and FrontPage

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                                                          Toll Free 888-466-1634
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CD/Web     NGE74101    Microsoft Office XP - Planning Collaborative    PUBLISHER 2002
                       Solutions Part 1 - SharePoint Team              Web         IP6020         Using Publisher 2002
                       Services, Smart Tags                            CD/Web      NGE15003       MS Publisher 2002
CD/Web     NGE74102    Microsoft Office XP - Planning Collaborative
                       Solutions Part 2 - SharePoint Portal Server
                       and Collaborative Applications
                                                                       MS Office 2003
MS WORD 2002
CD/Web     CC2240      MS Word 2002                                    MS OFFICE 2003
Web        IP6030      Getting Started with Word 2002                  CD/Web      NGE75001      MS Office 2003 - Intro. to Office 2003
Web        IP6040      Advanced Features of Word 2002                  CD/Web      NGE75010      MS Office 2003 - New Features for Office
Web        IP6050      Designing Documents and Presenting Data                                   Users
Web        IP6060      Managing Large and Collaborative                MS WORD 2003
                       Documents                                       CD/Web     NGE75022        Microsoft Word 2003 Fundamentals
CD/Web     NGE74020    Microsoft Word 2002 Fundamentals                CD/Web     NGE75023        MS Word 2003 Proficient User
CD/Web     NGE74021    Microsoft Word 2002 Proficient User             CD/Web     NGE75024        Microsoft Word 2003 Expert Part 1
CD/Web     NGE74022    Microsoft Word 2002 Expert User                 CD/Web     NGE75025        Microsoft Word 2003 Expert Part 2
                                                                       Web        IP7040          Getting Started w/Word 2003
MS EXCEL 2002                                                          Web        IP7050          Advanced Features of Word 2003
CD/Web     CC2260      MS Excel 2002
Web        IP5030      Getting Started with Excel 2002                 MS EXCEL 2003
Web         IP5040     Data Management & Analysis with Excel           CD/Web      NGE75032      MS Excel 2003 Fundamentals
                       2002                                            CD/Web      NGE75033      MS Excel 2003 Proficient User
Web        IP5050      Using Advanced Data Management                  CD/Web      NGE75034      MS Excel 2003 Expert Part 1
                       Techniques                                      CD/Web     NGE75035       MS Excel 2003 Expert Pt 2
Web        IP5060      Enhancing & Securing Data                       Web         IP7060        Getting Started w/Excel 2003
CD/Web     NGE74030    Microsoft Excel 2002 Fundamentals               Web         IP7070        Managing Worksheets and Customizing Excel
CD/Web     NGE74031    Microsoft Excel 2002 Proficient User                                      2003
CD/Web     NGE74032    Microsoft Excel 2002 Expert User
                                                                       MS PROJECT 2003
MS OUTLOOK 2002                                                        CD/Web     NGE75081       Microsoft Project 2003 Fundamentals
CD/Web     CC2280      MS Outlook 2002                                 CD/Web     NGE75082       Microsoft Project 2003 Proficient User
Web        IP5070      Getting Started with Outlook 2002
Web        IP5080      Advanced Features of Outlook 2002               MS POWERPOINT 2003
CD/Web     NGE74070    Microsoft Outlook 2002 Fundamentals             Web       IP8020          Getting Started w/ PowerPoint 2003
CD/Web     NGE74071    Microsoft Outlook 2002 Proficient User          CD/Web    NGE75041        MS PowerPoint 2003 Fundamentals
CD/Web     NGE74072    Microsoft Outlook 2002 Expert User              CD/Web    NGE75042        MS PowerPoint 2003 Proficient User

MS POWERPOINT 2002                                                     MS ACCESS 2003
CD/Web    CC2290       MS PowerPoint 2002                              CD/Web     NGE75050       MS Access 2003 Fundamentals
Web       IP6000       Starting with PowerPoint 2002                   CD/Web     NGE75051       Microsoft Access 2003 Proficient User
Web       IP6010       Starting with PowerPoint 2002                   Web        IP8030         Getting Started with Access 2003
CD/Web    NGE74041     Microsoft PowerPoint 2002 Proficient User
CD/Web    NGE74042     Microsoft PowerPoint 2002 Expert User           MS OUTLOOK 2003
                                                                       CD/Web     NGE75070       Microsoft Outlook 2003 Fundamentals
MS ACCESS 2002                                                         CD/Web     NGE75071       Microsoft Outlook 2003 Proficient User
Web        IP5000      Getting Started with Access 2002                CD/Web     IP7100         Introduction to Outlook 2003
Web        IP5010      Creating Queries & Forms with Access 2002       CD/Web     IP7110         Outlook 2003 Proficient User
Web        IP5020      Creating Reports, Charts & Macros with
                       Access 2002                                     MS FRONTPAGE 2003
CD/Web     NGE74050    Microsoft Access 2002 Fundamentals              CD/Web     NGE75091       Microsoft FrontPage 2003 Proficient User
CD/Web     NGE74051    Microsoft Access 2002 Proficient User           CD/Web     NGE75092       Microsoft FrontPage 2003 Expert User
CD/Web     NGE74052    Microsoft Access 2002 Expert User
                                                                       MS VISIO 2003
MS PROJECT 2002                                                        CD/Web      NGE75060      Microsoft Visio 2003 Proficient User
CD/Web      NGE74080   Microsoft Project 2002 Fundamentals             CD/Web      NGE75061      Microsoft Visio 2003 Expert User
CD/Web      NGE74081   Microsoft Project 2002 Expert User
                                                                       PUBLISHER 2003
MS FRONTPAGE 2002                                                      CD/Web      NGE15044      Microsoft Publisher 2003
CD/Web     NGE74091    MS FrontPage 2002 Fundamentals                  CD/Web      IP7120        Microsoft Publisher 2003
CD/Web     NGE74092    MS FrontPage 2002 Expert User
Web        IP6070      Getting Started w/ FrontPage 2002
Web        IP6080      Formatting & Adding Interactivity to Web        PC Operating Systems
                       Sites
Web        IP6090      Advanced Features of FrontPage 2002             COMPUTER BASICS AND OPERATING SYSTEMS
                                                                       Web        IP1610      Introduction to Operating Systems
MS VISIO 2002                                                          Web        IP1620      PC Configuration and Troubleshooting
Web         IP7000     Diagramming with MS Visio 2002                  Web        IP0700      Computer Basics
                                                                       Web        IP0710      Troubleshooting PC Problems
                                                                       CD/Web     IP8100      PC Basics (A+2003)

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CD/Web       IP8110      Installing and Configuring a PC (A+2003)       CD/Web       NGE13174      SAP R/3 MM Purchasing - Organization and
CD/Web       IP8120      Operating Systems (A+2003)                                                Master Data
CD/Web       IP8130      Preventative Maintenance of a PC (A+2003)      CD/Web       NGE13175      SAP R/3 MM Purchasing - Purchase Order
CD/Web       IP8140      Troubleshooting PC Related Problems                                       Processing and Information System
                         (A+2003)                                       CD/Web       NGE13176      SAP R/3 FI Accounts Receivable/Accounts
CD/Web       CC0100      Welcome to your PC                                                        Payable - Organization, Master Records and
CD/Web       NGE14318    Introduction to PCs and Software                                          Posting
CD/Web       NGE15100    Basic Troubleshooting                          CD/Web       NGE13177      SAP R/3 FI Accounts Receivable/Accounts
CD/Web       NGE15104    Preventative Maintenance                                                  Payable - Account/Document Posting and
CD/Web       NGE15794    Growing with Technology – Level K                                         Periodic Processing
CD/Web       NGE15795    Growing with Technology – Level 1              CD/Web       NGE13178      SAP R/3 MM Inventory Management - Rel 4.x
CD/Web       NGE15796    Growing with Technology – Level 2              CD/Web       NGE13179      SAP R/3 MM Invoice Verification - Rel 4.x
CD/Web       NGE15797    Growing with Technology – Level 3              CD/Web       NGE13180      SAP R/3 FI Payments - Rel 4.x
CD/Web       NGE15798    Growing with Technology – Level 4              CD/Web       NGE13181      Working with SAP R/3 - Rel 4.x
CD/Web       NGE15799    Growing with Technology – Level 5              CD/Web       NGE13480      SAP R/3 QM - Master Data and Analysis
CD/Web       NGE16389    Workplace Security Principles and Policies     CD/Web       NGE13481      SAP R/3 CO - Cost Center Accounting
CD/Web       NGE16390    Network Security Fundamentals                                             Organization and Basic Settings
CD/Web       NGE16391    Information Access Best Practices              CD/Web       NGE13482      SAP R/3 CO - Cost Center Accounting Master
                                                                                                   Data
Windows 98                                                              CD/Web       NGE13483      SAP R/3 CO - Cost Center Accounting Settings
CD/Web       WT2370      Windows 98 for End-Users - Brief                                          for Periodical Processing
CD/Web       WT2380      Windows 98 for End-Users - Basic               CD/Web       NGE13484      SAP R/3 CO - Cost Center Accounting
CD/Web       WT2390      Windows 98 for End-Users - Intermediate                                   Periodical Allocation and Reports
CD/Web       WT2400      Windows 98 for End-Users - Advanced            CD/Web       NGE13485      SAP R/3 Structure and Operation
                                                                        CD/Web       NGE13486      SAP R/3 Application, Industry Solutions and
                                                                                                   Case Study
                                                                        CD/Web       NGE13487      SAP R/3 FI - General Ledger Organization and
WINDOWS 2000 PROFESSIONAL FOR END-USERS                                                            G/L Account
CD/Web     WT1340      Win2000 Professional for End-Users Basic -       CD/Web       NGE13488      SAP R/3 FI - General Ledger Posting and
                       Getting Started                                                             Periodical Processing
CD/Web     WT1350      Win2000 Professional for End-Users Basic -       CD/Web       NGE13489      SAP R/3 PP - Production Planning and SOP
                       Managing Files & Folders                         CD/Web       NGE13490      SAP R/3 PP - Program Planning MP and MRP
CD/Web     WT1360      Win2000 Professional for End-Users               CD/Web       NGE13491      SAP R/3 PP - Production Order
                       Intermediate - Networking                        CD/Web       NGE13492      SAP R/3 PP - Production Order Processing and
CD/Web     WT1370      Win2000 Professional for End-Users                                          Capacity Planning
                       Intermediate - Customization                     CD/Web       NGE14000      SAP Advanced Planner & Optimizer (APO)
CD/Web     WT1380      Win2000 Professional for End Users -                                        Overview
                       Advanced Features                                CD/Web       NGE14340      mySAP CRM 3.0 Overview

WINDOWS 2002                                                            SAP R/3 VER. 4.0
CD/Web     CC2310        MS Windows 2002                                CD/Web      NGE13052       SAP R/3 WM Warehouse Management
CD/Web     NGE74001      Microsoft Windows XP Professional User         CD/Web      NGE13053       SAP R/3 Retail Organizational Structures &
                         Fundamentals                                                              Master Data
CD/Web       NGE74002    Microsoft Windows XP Professional              CD/Web       NGE13054      SAP Retail Order Management in the
                         Advanced User                                                             Wholesale Sector
CD/Web       NGE15098    Microsoft Windows XP Fundamentals              CD/Web       NGE13058      SAP R/3 EC Profit Center Accounting
CD/Web       NGE15808    Microsoft Windows XP – Tablet PC Edition       CD/Web       NGE13059      SAP R/3 Information Systems with FI
                         2005                                           CD/Web       NGE13060      SAP R/3 CO Cost Object Controlling
                                                                        CD/Web       NGE13061      SAP R/3 IM Investment Management
ABAP                                                                    CD/Web       NGE13062      SAP R/3 CO Profitability Analysis
CD/Web       NGE14336    ABAP 6.10 Overview                             CD/Web       NGE13089      The EURO and SAP R/3
CD/Web       NGE14337    ABAP 6.10 Reporting
CD/Web       NGE14338    ABAP Web Application Server Development        SAP R/3 VER. 4.X
                                                                        CD/Web      NGE13166       SAP R/3 System Management System
                                                                                                   Administration
SAP                                                                     CD/Web       NGE13167      SAP R/3 System Management - Advanced
                                                                                                   Administration & CCMS
SAP R/3                                                                 CD/Web       NGE13168      SAP R/3 SD Order Processing - Rel 4.x
CD/Web       NGE13740    mySAP.com - Overview                           CD/Web       NGE13169      Supply Chain Management
CD/Web       NGE14001    mySAP.com Workplace Overview                   CD/Web       NGE13170      Introduction to PDM and SAP R/3 PDM
SAP R/3 VER. 3.0                                                        SAP R/3 VER. 4.5
CD/Web      NGE12272     SAP R/3 - Working with R/3 3.0                 CD/Web      NGE13471       Enjoy SAP Features and Functions
CD/Web      NGE12749     SAP R/3 3.0 Fundamentals                       CD/Web      NGE13472       Enjoy SAP What's New in Release 4.6
CD/Web      NGE13033     Working with SAP R/3 3.0                       CD/Web      NGE13473       SAP R/3 Variant Configuration - Master Data
CD/Web      NGE13135     SAP R/3 SD Overview and Master Data            CD/Web      NGE13474       SAP R/3 Variant Configuration - Configuration
CD/Web      NGE13136     SAP R/3 SD Sales and Shipment                                             Scenario
CD/Web      NGE13171     SAP R/3 CO Activity Based Costing              CD/Web       NGE13475      SAP R/3 Workflow Architecture
CD/Web      NGE13172     Business Intelligence                          CD/Web       NGE13476      SAP R/3 Workflow Scenario
CD/Web      NGE13173     Product Development with SAP R/3 PDM           CD/Web       NGE13477      SAP R/3 Service Management Master Data

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CD/Web     NGE13478     SAP R/3 Service Management Scenarios           CD/Web       NGE82061      Novell GroupWise 5.5 User Fundamentals
CD/Web     NGE13479     SAP R/3 QM in Procurement
                                                                       NOVELL GROUPWISE 6.5
SAP R/3 VER. 4.6                                                       CD/Web     NGE81613        Novell GroupWise 6.5 User Fundamentals
CD/Web      NGE13829    SAP R/3 4.6 Purchaser                          CD/Web     NGE81614        Novell GroupWise 6.5 Advanced User
CD/Web      NGE13830    SAP R/3 4.6 Shipping Employee
CD/Web      NGE13831    SAP R/3 4.6 AR Accountant
CD/Web      NGE13832    SAP R/3 4.6 AP Accountant                       GRAPHICS AND PUBLISHING
CD/Web      NGE13833    SAP R/3 4.6 Financial Accountant
CD/Web      NGE13834    SAP R/3 4.6 Cost Center Accountant              TOOLS
CD/Web      NGE13835    SAP R/3 4.6 SD Customer Service
                        Representative
CD/Web     NGE14342     SAP R/3 FI AR / AP - Organization, Master      Graphics and Page Layout
                        Records and Posting
CD/Web     NGE14343     SAP R/3 4.6 FI AR / AP - Account/Document      WEB STRATEGIES FOR BUSINESS
                        Posting and Periodic Processing                CD/Web     WN1031       Web Strategies for Business
CD/Web     NGE14344     SAP R/3 4.6 FI Payments                        CD/Web     WN1032       E-Commerce
CD/Web     NGE14345     SAP R/3 4.6 FI - General Ledger                CD/Web     WN1033       Web Development Process
                        Organization and G/L Account                   CD/Web     WN1034       Web Design, Authoring and Graphics
CD/Web     NGE14346     SAP R/3 4.6 FI - General Ledger Posting        CD/Web     WN1035       Web Technologies
                        and Periodical Processing                      CD/Web     WN1036       Legal, Ethical, Social, Global and Taxation
CD/Web     NGE14347     SAP R/3 4.6 CO - Cost Center Accounting                                Issues
                        Organization and Basic Settings                CD/Web     WN1037       Web Security
CD/Web     NGE14348     SAP R/3 4.6 CO - Cost Center Accounting
                        Master Data                                    Adobe Photoshop 4.0
CD/Web     NGE14349     SAP R/3 4.6 CO - Cost Center Accounting        CD/Web     NGE15812        Adobe Photoshop Elements 4.0
                        Settings for Periodical Processing
CD/Web     NGE14350     SAP R/3 4.6 CO Cost Center Accounting          ADOBE PHOTOSHOP 5.5
                        Periodical Allocation and Reports              Web        IP1020          Fundamentals of Adobe Photoshop 5.5
CD/Web     NGE14351     SAP R/3 4.6 CO Cost Object Controlling         Web        IP1030          Advanced Features of Adobe Photoshop 5.5
CD/Web     NGE14352     SAP R/3 4.6 CO Profitability Analysis          ADOBE PHOTOSHOP 6.0
CD/Web     NGE13996     SAP Customer Relationship Management           Web        IP3020          Fundamentals of Photoshop 6.0
                        (CRM)                                          Web        IP3030          Advanced Features of Adobe Photoshop 6.0
CD/Web     NGE13997     SAP Business Information Warehouse (BW)        Web        IP3040          Photoshop 6.0 for the Web
                        - Configuration Overview
CD/Web     NGE13998     SAP Business Information Warehouse (BW)        ADOBE PHOTOSHOP 7
                        - Configuration Advanced                       CD/Web     NGE14362        Adobe PhotoShop 7 - Fundamentals
CD/Web     NGE13999     SAP Strategic Enterprise Management            CD/Web     NGE14363        Adobe PhotoShop 7 - Advanced
                        (SEM)
                                                                       ADOBE ILLUSTRATOR 9
SAP R/3 VER. 4.7                                                       Web         IP1480         Working with Adobe Illustrator 9
CD/Web      NGE14339    ABAP Objects 6.10 Overview                     Web         IP1490         Advanced Features of Illustrator 9

SAP R/3 VER. 4.9                                                       ADOBE ILLUSTRATOR 10
CD/Web      NGE14341    mySAP EBP 3.0 Overview                         CD/Web      NGE15015       Adobe Illustrator 10 - Part 1
                                                                       CD/Web      NGE15016       Adobe Illustrator 10 - Part 2
WordPerfect                                                            FIREWORKS 4.0
                                                                       Web         IP3050         Working With Fireworks 4.0
WORDPERFECT OFFICE 11
                                                                       Web         IP3060         Creating Web Graphics With Fireworks 4.0
CD/Web    NGE15030      WordPerfect Office 11 - WordPerfect 11
CD/Web    NGE15031      WordPerfect Office 11 - QuattroPro 11
                                                                       FIREWORKS MX
CD/Web    NGE15032      WordPerfect Office 11 - Presentations 11
                                                                       CD/Web     NGE15034        Macromedia Fireworks MX Part 1
                                                                       CD/Web     NGE15035        Macromedia Fireworks MX Part 2
WORDPERFECT OFFICE 12
CD/Web    NGE15806      WordPerfect Office 12 - QuattroPro 12
                                                                       FREEHAND MX
CD/Web    NGE15807      WordPerfect Office 12 – Presentations
                                                                       CD/Web     NGE15036       Macromedia FreeHand MX Part 1
                                                                       CD/Web     NGE15037       Macromedia FreeHand MX Part 2
Novell                                                                 CD/Web     NGE15038       Macromedia FreeHand MX Part 3
                                                                       CD/Web     NGE15039       Macromedia FreeHand MX Part 4
NOVELL NETWARE 5.0                                                     CD/Web     NGE15040       Macromedia FreeHand MX Part 5
CD/Web     NGE81011     Novell NetWare 5.0 User Fundamentals           CD/Web     NGE15041       Macromedia FreeHand MX Part 6

NOVELL GROUPWISE 5                                                     ADOBE ACROBAT 4.0
CD/Web     NGE81061     Novell GroupWise 5 User Fundamentals           Web        IP1660          Basics of Acrobat 4.0
                                                                       Web        IP1670          Advanced Features of Acrobat 4.0 -
                                                                                                  Part I
NOVELL GROUPWISE 5.5                                                   Web          IP1675        Advanced Features of Acrobat 4.0 -
                                                                                                  Part II


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ADOBE ACROBAT 6.0                                                        Web          IP0820        Dynamic HTML
CD/Web     NGE15010      Adobe Acrobat 6.0 Fundamentals
CD/Web     NGE15011      Adobe Acrobat 6.0 Intermediate                  HTML PROGRAMMING 4
                                                                         Web       IP1700           HTML 4 and Cascading Style Sheets
ADOBE GOLIVE 6
CD/Web     NGE15012      Adobe GOLive 6 Fundamentals                     HTML PROGRAMMING 4.01
CD/Web     NGE15013      Adobe GOLive 6 Intermediate                     CD/Web    NGE86041 HTML 4.01 Part 1 - Fundamentals
CD/Web     NGE15014      Adobe GOLive 6 Advanced                         CD/Web    NGE86042 HTML 4.01 Part 2 - Advanced Topics

PAINT SHOP PRO 7                                                         XHTML PROGRAMMING
Web         IP7020       Fundamentals of Paint Shop Pro 7                CD/Web    NGE86044         XHTML Programming Part 1 - Fundamentals
                                                                         CD/Web    NGE86045         XHTML Programming Part 2 - Advanced
PAINT SHOP PRO 8                                                                                    Topics
CD/Web      NGE15017     Paint Shop Pro 8 Part 1 - Getting Started
CD/Web      NGE15018     Paint Shop Pro 8 Part 2 - Working with          XHTML Programming 1.1
                         Images                                          CD/Web    NGE86046 XHTML Programming 1.1: Basic Concepts
                                                                         CD/Web    NGE86047 XHTML Programming 1.1: Embedded Objects
PAINT SHOP PRO 9                                                                               and Hyperlinks
CD/Web      NGE15462     Paint Shop Pro 9 - Introduction                 CD/Web    NGE86048 XHTML Programming 1.1: Advanced Tags
CD/Web      NGE15018     Paint Shop Pro 9 – Enhancing Your Images        CD/Web    NGE86049 XHTML Programming 1.1: CSS, Metadata,
CD/Web      NGE15475     Paint Shop Pro Studio                                                 RDF & Namespaces
                                                                         CD/Web    NGE86050 XHTML Programming 1.1: Dom and Dynamic
CRYSTAL REPORTS V10                                                                            XHTML
CD/Web     NGE16280      Crystal Reports v10 – Introduction to Report    CD/Web    NGE86051 XHTML Programming 1.1: Advanced Concepts
                         Design Part 1
CD/Web       NGE16281    Crystal Reports v10 – Introduction Report       WEBSITE DESIGN AND ARCHITECTURE
                         Design Part 2                                   CD/Web      WN9301      Graphic Design Primer
CD/Web       NGE16282    Crystal Reports v10 – Introduction Report       CD/Web      WN9302      Web Graphics Concepts
                         Design Part 3                                   CD/Web      WN9303      Advanced Site Architecture
CRYSTAL REPORTS 8.5                                                      CD/Web      WN9304      GUI Design
CD/Web     NGE13889      Crystal Reports 8.5 - Introductory Report       CD/Web      WN9305      Usability Engineering
                         Design Part 1
CD/Web       NGE13890    Crystal Reports 8.5 - Introductory Report
                         Design Part 2                                   INTERNET TECHNOLOGIES
                                                                         CD/Web      WN5801         Overview of Internet Technologies
                                                                         CD/Web      WN5802         Using the Internet
                                                                         CD/Web      WN5803         Web Servers
Adobe Photoshop CS2                                                      CD/Web      WN5804         Building Web Pages
                                                                         CD/Web      WN5805         Internet Features
CD/Web       NGE15809    Adobe Photoshop CS2: Fundamentals
CD/Web       NGE15810    Adobe Photoshop CS2: Intermediate               DREAMWEAVER 3.0
CD/Web       NGE15811    Adobe Photoshop CS2: Advanced                   Web       IP0760           Fundamentals of DreamWeaver 3.0
                                                                         Web       IP0770           Adding Functionality to Web Pages Using
                                                                                                    DreamWeaver 3.0

Instructional Design                                                     DREAMWEAVER 4.0
                                                                         Web       IP3070           Fundamentals of DreamWeaver 4.0
                                                                         Web       IP3075           Enhancing Websites Using DreamWeaver 4.0
INSTRUCTIONAL DESIGN CONCEPTS                                            Web       IP3080           Advanced Features of DreamWeaver 4.0
Web         IP1710      Instructional Design Concepts

                                                                         DREAMWEAVER 4
Multimedia and Video                                                     CD/Web    NGE13887         Macromedia DreamWeaver 4
DIRECTOR 8.0                                                             DREAMWEAVER ULTRADEV 4
Web          IP1300      Using Director 8.0                              CD/Web    NGE13888 Macromedia DreamWeaver UltraDev 4
Web          IP1310      Advanced Features of Director 8.0
                                                                         DREAMWEAVER MX
Web Design                                                               CD/Web    NGE15025         Macromedia DreamWeaver MX Part 1
                                                                         CD/Web    NGE15026         Macromedia DreamWeaver MX Part 2
WEB DESIGN
Web          IP1650      Web Writing Concepts                            DREAMWEAVER MX 2004
CD/Web       FC780       Webmaster Essentials                            CD/Web    NGE15824         Macromedia DreamWeaver MX 2004 –
Web          IP0750      Web Server Concepts                                                        Learning Dreamweaver Basics
Web          IP1290      Web Design Basics                               CD/Web       NGE15825      Macromedia DreamWeaver MX 2004 –
                                                                                                    Learning Styles and Navigation
HTML PROGRAMMING                                                         CD/Web       NGE15826      Macromedia DreamWeaver MX 2004 –
Web       IP0010         Fundamentals of HTML Programming                                           Learning Design and Uploading
Web       IP0020         Advanced HTML Programming                       Captivate


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CD/Web      NGE15828     Macromedia Captivate 1.0: Getting Started      CD/Web       NGE72515      Microsoft Windows 2000 Network Management
CD/Web      NGE15829     Macromedia Captivate 1.0: Developing                                      Pt 1 - Windows 2000 Network
                         Movies                                         CD/Web       NGE72516      Microsoft Windows 2000 Network Management
CD/Web      NGE15830     Macromedia Captivate 1.0: Movies, Quizzes                                 Pt 2 - Resources and Web Services
                         and MenuBuilder                                CD/Web       NGE72517      Microsoft Windows 2000 Network Management
                                                                                                   Pt 3 - Name Resolution
FLASH 4.0                                                               CD/Web       NGE72518      Microsoft Windows 2000 Network Management
Web         IP0790       Fundamentals of Flash 4.0                                                 Pt 4 - Access and Administration
Web         IP0800       Advanced Features of Flash 4.0                 CD/Web       NGE72519      Microsoft Windows 2000 Network Management
                                                                                                   Pt 5 - Group Policy
FLASH 5.0
Web         IP3090       Fundamentals of Flash 5.0                      MICROSOFT WINDOWS 2000 ADMINISTRATION
Web         IP4000       Media Elements of Authoring Applications       CD/Web     NGE72410 Microsoft Windows 2000: Administration Part 1:
Web         IP4010       Creating Animations in Flash 5.0                                      User Accounts
Web         IP4020       Working with Action Script and Generator       CD/Web     NGE72411 Microsoft Windows 2000: Administration Part 2:
                                                                                               Groups and Resource Management
FLASH 5                                                                 CD/Web     NGE72412 Microsoft Windows 2000: Administration Part 3:
CD/Web      NGE13886     Macromedia Flash 5                                                    Computer Management

FLASH MX 2004                                                           MICROSOFT WINDOWS 2000 INSTALLATION, CONFIGURATION AND
CD/Web      NGE15820     Macromedia Flash MX 2004 – Getting             ADMINISTRATION
                         Started                                        CD/Web       NGE72413 Microsoft Windows 2000 Installation,
CD/Web      NGE15821     Macromedia Flash MX 2004 – Fundamentals                                Configuration, and Administration Part 1:
                         of ActionScript                                                        Installation
CD/Web      NGE15822     Macromedia Flash MX 2004 – Developing          CD/Web       NGE72414 Microsoft Windows 2000 Installation,
                         Flash Applications                                                     Configuration, and Administration Part 2: File
                                                                                                System and Hard
FLASH MX                                                                CD/Web       NGE72415 Microsoft Windows 2000 Installation,
CD/Web      NGE15027     Macromedia Flash MX Part 1 - Flash MX                                  Configuration, and Administration Part 3 -
                         Fundamentals                                                           Resource Optimization
CD/Web      NGE15028     Macromedia Flash MX Part 2 - Animation         CD/Web       NGE72416 Microsoft Windows 2000 Installation,
                         Basics                                                                 Configuration, and Administration Part 4 -
                                                                                                Enterprise Administration
                                                                        CD/Web       NGE72417 Microsoft Windows 2000 Installation,
 Information Technology                                                                         Configuration, and Administration Part 5 -
                                                                                                Network Implementation
                                                                        CD/Web       NGE72418 Microsoft Windows 2000 Installation,
Networking                                                                                      Configuration, and Administration Part 6 -
                                                                                                Server Optimization
SUPPORTING MICROSOFT WINDOWS 98                                         CD/Web       NGE72419 Microsoft Windows 2000 Installation,
CD/Web      NGE72310 Supporting Microsoft Windows 98 - Installing                               Configuration, and Administration Part 7 -
                       and Configuring                                                          Enterprise Networking
CD/Web      NGE72311 Supporting Microsoft Windows 98 -                  CD/Web       NGE72420 Microsoft Windows 2000 Installation,
                       Configuring Hardware and Troubleshooting                                 Configuration, and Admin Part 8: Security
CD/Web      NGE72312 Supporting Microsoft Windows 98 -                                          Consideration
                       Networking
CD/Web      NGE72313 Supporting Microsoft Windows 98 -
                       Interoperating with Network Operating            MICROSOFT WINDOWS SERVER MIGRATION
                       Systems                                          CD/Web     WT2500      Win2000 Server Migration - Part I
CD/Web      NGE72314 Supporting Microsoft Windows 98 -                  CD/Web     WT2510      Win2000 Server Migration - Part II
                       Advanced Networking
                                                                        MICROSOFT WINDOWS 2000 ADVANCED SERVER
MICROSOFT WINDOWS 2000                                                  CD/Web     NGE72455 Microsoft Windows 2000 Advanced Server
CD/Web     NGE72400 Microsoft Windows 2000 - Technical                                         Part 1 - Scalability
                       Overview                                         CD/Web     NGE72456 Microsoft Windows 2000 Advanced Server
CD/Web     NGE72401 Microsoft Windows 2000 - New Features                                      Part 2 - Network Load Balancing

MICROSOFT WINDOWS 2000 PLANNING AND IMPLEMENTING ACTIVE                 MS EXCHANGE 2000
DIRECTORY                                                               CD/Web     NGE73500        Microsoft Exchange 2000 - Technical Overview
CD/Web     NGE72402 Microsoft Windows 2000 - Planning and               CD/Web     NGE73501        Microsoft Exchange 2000 - New Features
                       Implementing Active Directory - Part 1
CD/Web     NGE72403 Microsoft Windows 2000 - Planning and               MS EXCHANGE 2000 INFRASTRUCTURE DESIGN
                       Implementing Active Directory - Part 2           CD/Web     NGE73507 Microsoft Exchange 2000 Infrastructure Design
CD/Web     NGE72404 Microsoft Windows 2000 - Planning and                                      Part 1
                       Implementing Active Directory - Part 3           CD/Web     NGE73508 Microsoft Exchange 2000 Infrastructure Design
CD/Web     NGE72405 Microsoft Windows 2000 - Planning and                                      Part 2
                       Implementing Active Directory - Part 4           CD/Web     NGE73509 Microsoft Exchange 2000 Infrastructure Design
                                                                                               Part 3
MICROSOFT WINDOWS 2000 NETWORK MANAGEMENT


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CD/Web      NGE73510    Microsoft Exchange 2000 Infrastructure          Microsoft ISA Server 2004:
                        Design Part 4                                   CD/Web       NGE75231 Microsoft ISA Server 2004: Planning and
                                                                                                 Installing
BIZTALK SERVER 2000                                                     CD/Web       NGE75232 Microsoft ISA Server 2004: Enabling and
CD/Web      NGE74310    Microsoft BizTalk Server 2000 - Part 1 -                                 Securing Access to Internet
                        Introduction to BizTalk Server 2000             CD/Web       NGE75233 Microsoft ISA Server 2004: Enabling Secure
CD/Web      NGE74311    Microsoft BizTalk Server 2000 - Part 2 -                                 Internet Access
                        Documents - Mapping, Managing,                  CD/Web       NGE75234 Microsoft ISA Server 2004: Security and
                        Submitting                                                               Integration
CD/Web      NGE74312    Microsoft BizTalk Server 2000 - Part 3 -        CD/Web       NGE75235 Microsoft ISA Server 2004: Implementing ISA
                        Monitoring and Orchestration                                             Server Publishing
CD/Web      NGE74313    Microsoft BizTalk Server 2000 - Part 4 -        CD/Web       NGE75236 Microsoft ISA Server 2004: Configuring VPNs
                        Components, Solutions, and                      CD/Web       NGE75237 Microsoft ISA Server 2004: Implementation
                        Troubleshooting
CD/Web      NGE74314    Microsoft BizTalk Server 2000 - Part 5 -        Microsoft BizTalk Server 2004 Solution Development: Basics
                        Security and Optimization                       CD/Web       NGE75241 Microsoft BizTalk Server 2004 Solution
                                                                                                  Development: Basics
IMPLEMENTING MICROSOFT SITE SERVER 3.0                                  CD/Web       NGE75242 Microsoft BizTalk Server 2004 Solution
CD/Web      NGE72505 Implementing Microsoft Site Server 3.0 -                                     Development: Messaging
                        Part 1                                          CD/Web       NGE75243 Microsoft BizTalk Server 2004 Solution
CD/Web      NGE72506 Implementing Microsoft Site Server 3.0 -                                     Development: Orchestration
                        Part 2                                          CD/Web       NGE75244 Microsoft BizTalk Server 2004 Solution
CD/Web      NGE72507 Implementing Microsoft Site Server 3.0 -                                     Development: HWS
                        Part 3                                          CD/Web       NGE75245 Microsoft BizTalk Server 2004 Solution
                                                                                                  Development: BAS and BAM
COMMERCE SOLUTIONS WITH MICROSOFT SITE SERVER 3.0
CD/Web     NGE72508 Commerce Solutions with Microsoft Site              SOFTWARE PROJECT MANAGEMENT
                       Server 3.0 - Part 1                              Web        IP3010     Software Project Management
CD/Web     NGE72509 Commerce Solutions with Microsoft Site
                       Server 3.0 - Part 2
                                                                        Actuate
SYSTEMS MANAGEMENT SERVER 2.0                                           DEVELOPER WORKBENCH
CD/Web     NGE72461 Microsoft Systems Management Server 2.0             Web        IP2060          Actuate Developer Workbench Fundamentals
                      Part 1 - Inventory
CD/Web     NGE72462 Microsoft Systems Management Server 2.0             CISCO Network Training
                      Part 2 - Administration
CD/Web     NGE72463 Microsoft Systems Management Server 2.0             CISCO NETWORK TRAINING
                      Part 3 - Software Metering                        CD/Web    WT0530       Cisco - Internetworking Technologies -
                                                                                               Part 1
SYSTEMS MANAGEMENT SERVER 2003                                          CD/Web    WT0540       Cisco - Internetworking Technologies -
CD/Web     NGE73461 Managing Microsoft Systems Management                                      Part 2
                      Server 2003 Part 1                                CD/Web    WT0550       Cisco - Router Configuration Basics
CD/Web     NGE73462 Managing Microsoft Systems Management               CD/Web    WT0560       Cisco - TCP/IP Addressing and Cisco Routers
                      Server 2003 Part 2                                CD/Web    WT0570       Cisco - IP Routing Concepts
CD/Web     NGE73463 Managing Microsoft Systems Management               CD/Web    WT0580       Cisco - IP Routing Configuration
                      Server 2003 Part 3                                CD/Web    WT0590       Cisco - IPX Routing
CD/Web     NGE73464 Managing Microsoft Systems Management               CD/Web    WT0600       Cisco - Monitoring and Security
                      Server 2003 Part 4                                CD/Web    WT0610       Cisco - WAN Protocols - HDLC, PPP
CD/Web     NGE73465 Managing Microsoft Systems Management               CD/Web    WT0620       Cisco - Configuring X.25
                      Server 2003 Part 5                                CD/Web    WT0630       Cisco - Configuring Frame Relay and ISDN
                                                                        CD/Web    WT0640       Cisco - LAN Switching
CREATING AND CONFIGURING A WEB SERVER USING MICROSOFT IIS 4.0           CD/Web    WT2520       Cisco - Advanced Networking and Routing
CD/Web      NGE72480 Creating and Configuring a Web Server
                        Using Microsoft IIS 4.0 - Part 1
CD/Web      NGE72481 Creating and Configuring a Web Server
                                                                        Client/Server
                        Using Microsoft IIS 4.0 - Part 2
CD/Web      NGE72482 Creating and Configuring a Web Server              DATABASE CONCEPTS
                        Using Microsoft IIS 4.0 - Part 3                CD         FC170           Designing Multi-Tasked Win32 Applications
CD/Web      NGE72483 Creating and Configuring a Web Server              CD         FC441           Relational Database Concepts
                        Using Microsoft IIS 4.0 - Part 4                CD         FC480           SQL Data Management
                                                                        CD         FC490           SQL Queries
                                                                        Web        IP0740          Data Modeling
Project Management                                                      Web        IP0780          RDBMS Concepts
                                                                        Web        IP0810          Client/Server Concepts
Web         FC421       Project Management                              CD/Web     WT2190          Relational Database Concepts and Overview
Web         IP0680      Project Management Fundamentals                 CD/Web     WT2200          Relational Database Concepts - The Structured
Web         IP0690      Project Management Techniques                                              Query Language
                                                                        CD/Web       WT2210        Relational Database Design and Administration




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MS SQL SERVER 7.0                                                       Web          IP0430        LAN Fundamentals
CD/Web     WT0830        SQL Server 7.0 - Introduction                  Web          IP0440        WAN Fundamentals
CD/Web     WT0840        SQL Server 7.0 - Installing and Upgrading      Web          IP0660        Introducing TCP/IP
CD/Web     WT0850        SQL Server 7.0 - Management Part I             Web          IP0670        TCP/IP Protocols & Network Management
CD/Web     WT0860        SQL Server 7.0 - Management Part II            Web          IP0830        Fundamentals of Network Security
CD/Web     WT0870        SQL Server 7.0 - Management Part III           Web          IP1320        Maintaining Network Security
CD/Web     WT0880        SQL Server 7.0 - Data Warehousing Using        Web          IP1330        Implementing Network Security using Firewalls
                         SQL Part I
CD/Web      WT0890       SQL Server 7.0 - Data Warehousing Using        INTRODUCTION TO TCP/IP
                         SQL Part II                                    CD/Web      WN5401         TCP/IP Addressing and Subnetting
CD/Web      WT0900       SQL Server 7.0 - Developing SQL                CD/Web      WN5402         TCP/IP Applications
                         Client/Server Part I                           CD/Web      WN5403         TCP/IP Protocols
CD/Web      WT0910       SQL Server 7.0 - Developing SQL                CD/Web      WN5404         TCP/IP Structuring and Addressing
                         Client/Server Part II                          CD/Web      WN5405         TCP/IP Services
CD/Web      WT0920       SQL Server 7.0 - Advanced Features             CD/Web      WN5406         Routing TCP/IP
                         Part I                                         CD/Web      WN5407         How TCP/IP Applications Work
CD/Web      WT0930       SQL Server 7.0 - Advanced Features             CD/Web      WN5408         Troubleshooting a TCP/IP Network
                         Part II
CD/Web      WT0940       SQL Server 7.0 - Web Integration               PROTOCOL ANALYSIS
CD/Web      WT2130       Database Administration - Part I               CD/Web     WN5201          Network Protocol
CD/Web      WT2140       Database Administration - Part II              CD/Web     WN5202          LAN and WAN Protocols
                                                                        CD/Web     WN5203          Network Layer Protocols
MS SQL SERVER 2000 QUERYING WITH TRANSACT-SQL                           CD/Web     WN5204          Transport Layer Protocols
CD/Web     NGE73470 Microsoft SQL Server 2000 Querying with             CD/Web     WN5205          Upper Layer Protocols
                       Transact-SQL Part 1 - Manipulating Data          CD/Web     WN5206          Client/Server Information Transfer
CD/Web     NGE73471 Microsoft SQL Server 2000 Querying with
                       Transact-SQL Part 2 - Working with Queries       INTRODUCTION TO NETWORKING
                                                                        CD/Web      WN0101      The OSI Model
OBJECT-ORIENTED TECHNOLOGY                                              CD/Web      WN0102      Network Signals, Cables & Topologies
CD/Web      FC390      Object-Oriented Analysis                         CD/Web      WN0103      Computers & Software in Networks
CD/Web      FC570      Introduction to Objects                          CD/Web      WN0104      How Computer Protocols Work
Web         IP0520     Object-Oriented Analysis & Design - Part I       CD/Web      WN0105      How Local Area Networks Work
Web         IP0530     Object Oriented Analysis & Design -              CD/Web      WN0106      Components Used to Build Networks
                       Part II                                          CD/Web      WN0107      How Wide Area Networks Work
Web         IP0990     Object-Oriented Programming and Com              CD/Web      WN0108      How to Build a Computer Network
CD/Web      NGE86026 Object-Oriented Analysis and Design with
                       UML Part 1: Introduction and Planning            INTRODUCTION TO LOCAL AREA NETWORKS
CD/Web      NGE86027 Object-Oriented Analysis and Design with           CD/Web      WN0201      How Ethernet Works
                       UML Part 2: Analysis, State Diagrams and         CD/Web      WN0202      How Token Ring and FDDI Work
                       Activity Diagrams                                CD/Web      WN0203      How ATM LANs Work
CD/Web      NGE86028 Object-Oriented Analysis and Design with           CD/Web      WN0204      LAN Software
                       UML Part 3: Interaction Diagrams, Class          CD/Web      WN0205      The Basics of Novell NetWare
                       Diagrams and Pkgs                                CD/Web      WN0206      The Basics of Windows NT
CD/Web      NGE86029 Object-Oriented Analysis and Design with           CD/Web      WN0207      Review of LAN
                       UML Part 4: Patterns, Implementation and         CD/Web      WN0208      Connecting Computers
                       Construction                                     CD/Web      WN5507      Analysis of LANs
CD/Web      NGE86125 Object-Oriented Analysis and Design:
                       Introduction to Object-Oriented Concepts         INTRODUCTION TO WIDE AREA NETWORKS
CD/Web      NGE86126 Object-Oriented Analysis and Design:               CD/Web      WN5601      Higher-Layer WAN Protocols
                       Introduction to Object-Oriented Concepts         CD/Web      WN5602      WAN Solutions
CD/Web      NGE86127 Object-Oriented Analysis and Design:               CD/Web      WN5603      Convergence of Communications
                       Unified Modeling Language (UML) 2.0              CD/Web      WN0301      Foundations of Wide Area Networks
CD/Web      NGE86128 Object-Oriented Analysis and Design: Static        CD/Web      WN0302      WAN Components
                       Modeling with UML 2.0                            CD/Web      WN0303      WAN Physical Layer Protocols
CD/Web      NGE86129 Object-Oriented Analysis and Design:               CD/Web      WN0304      WAN Data Link Layer Protocols
                       Dynamic Modeling with UML 2.0
CD/Web      NGE86130 Object-Oriented Analysis and Design: OO            IMPLEMENTATION OF DATA NETWORKS
                       Design Patterns                                  CD/Web      WN5901 Overview of the Implementation Process
                                                                        CD/Web      WN5902 Physical Layer Implementation
CLIENT/SERVER SOFTWARE ENGINEERING                                      CD/Web      WN5903 LAN Implementation
CD          FC420       Project Management for Software                 CD/Web      WN5904 LAN Software Implementation
                        Development                                     CD/Web      WN5905 Implementing a Small Network
CD          FC470       Software Maintenance                            CD/Web      WN5906 Large Network Implementation Case Studies
CD          FC660       Software Engineering Concepts
CD          FC670       Software Quality Assurance                      INTERNETWORKING DEVICES
CD          FC680       Software Requirements Specification &           CD/Web     WN6101          Overview of Layers and Layers 1 Devices
                        Analysis                                        CD/Web     WN6102          Layer 2 Devices
CD          FC690       Software Configuration Management               CD/Web     WN6103          Layer 3 Devices
Web         IP3000      Software Engineering Concepts                   CD/Web     WN6104          Routing Table Protocols
Web         IP0420      Networking Basics                               CD/Web     WN6105          Virtual Local Area Networks

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CD/Web       WN6106       Network Management                              INTRODUCTION TO TELECOMMUNICATIONS
CD/Web       WN6107       Using Internetworking Devices to Design         CD/Web      WN1001 Overview of the Telecommunications Industry
                          Networks                                        CD/Web      WN1002 How a Local Exchange Works
                                                                          CD/Web      WN1003 Types of Telephone Systems
NETWORK DESIGN                                                            CD/Web      WN1004 Overview of Telephony Services
CD/Web     WN1021         Gathering Requirements
CD/Web     WN1022         Analyze the Network                             IP TELEPHONY PRINCIPLES AND APPLICATIONS
CD/Web     WN1023         Logical Network Design                          CD/Web       WN9401 VoIP Services
CD/Web     WN1024         Physical Network Design                         CD/Web       WN9402 Enterprise Class IP Solutions
CD/Web     WN1025         Designing a Small Network                       CD/Web       WN9403 VoIP Network Quality of Service Techniques
CD/Web     WN1026         Large Network Case Studies                      CD/Web       WN9404 VoIP Network Integration with Legacy Services
                                                                          CD/Web       WN9405 VoIP Network Engineering, Management, and
DATA WAREHOUSING                                                                                 Support
Web        IP1680         Fundamentals of Data Warehousing                CD/Web       WN9406 Future Technologies Supporting Convergence
Web        IP1690         Building a Data Warehouse                       DESIGN AND IMPLEMENTATION OF VOICE NETWORKS
CD/Web     FC160          Data Warehousing                                CD/Web       WN6001 Telecommunications Concepts and Components
                                                                          CD/Web       WN6002 PBX and ACD Systems
CLIENT/SERVER NETWORKING                                                  CD/Web       WN6003 Point-to-Point Telecommunications Protocols
CD/Web      NGE14903 Web Services Development using                       CD/Web       WN6004 Switched Telecommunications Protocols
                       WebSphere Studio 5 Part 4: UDDI and                CD/Web       WN6005 Traffic Engineering
                       Application Server 5
CD/Web      NGE14904 IBM Technical Overview of WebSphere                  CONVERGENCE OF TECHNOLOGIES
                       Development Version 5                              CD/Web    WN6201      LAN Protocols
CD/Web      NGE14905 IBM Implementing Wireless LANs Part 1 -              CD/Web    WN6202      WAN Protocols
                       Concepts and Technologies                          CD/Web    WN6203      TCP/IP Protocols
CD/Web      NGE14906 IBM Implementing Wireless LANs Part 2 -              CD/Web    WN6204      Standards for Convergence
                       Components and Configuration                       CD/Web    WN6205      Computer Telephony Integration
CD/Web      NGE14907 IBM Implementing Wireless LANs Part 3 -              CD/Web    WN6206      Call Center Components
                       Security                                            CD/Web   WN6207      Computer Telephony Integration
CD/Web      NGE14908 IBM Implementing Wireless LANs Part 4 -                                    Implementation
                       Site Design and Installation                       CD/Web    WN6208      Emerging Internet Technologies
CD/Web      NGE14909 IBM Wireless LAN Security Part 1 –
                       Specifications and Standards                       CCNT BASIC TELECOMMUNICATIONS
CD/Web      NGE14910 IBM Wireless LAN Security Part 2 –                   CD/Web      NGE87601 CCNT Basic Telecommunications v6.0
                       Deployment and Auditing                                                   Part 1
                                                                          CD/Web      NGE87602 CCNT Basic Telecommunications v6.0
ETHERNET                                                                                         Part 2
CD/Web       NGE13927     Ethernet Part 1 - Ethernet Fundamentals
CD/Web       NGE13928     Ethernet Part 2 - Ethernet Bridging and         CCNT BASIC DATA COMMUNICATIONS
                          Switching                                       CD/Web     NGE87603 CCNT Basic Data Communications v6.0
CD/Web       NGE13929     Ethernet Part 3 - Fast Ethernet, Gigabit and                           Part 1
                          10-Gigabit Ethernet
                                                                          CD/Web       NGE87604     CCNT Basic Data Communications v6.0
SYSTEM ANALYSIS USING THE CLIENT SERVER MODEL                                                       Part 2
CD/Web     NGE14011 Systems Analysis Using the Client Server              CD/Web       NGE87605     CCNT Basic Data Communications v6.0
                         Model Part 1 - Client Server Environment                                   Part 3
CD/Web     NGE14012 Systems Analysis Using the Client Server
                         Model Part 2 - Object Technology                 CCNT LOCAL AREA NETWORKS
CD/Web     NGE14013 Systems Analysis Using the Client Server              CD/Web     NGE87606 CCNT Local Area Networks v6 Part 1
                         Model Part 3 - Client Server Design              CD/Web     NGE87607 CCNT Local Area Networks v6 Part 2
                                                                          CD/Web     NGE87608 CCNT Local Area Networks v6 Part 3
WORKFLOW MANAGEMENT
CD/Web    NGE14014 Workflow Management Part 1 - Process                   CCNT COMPUTER-TELEPHONY INTEGRATION (CTI) ESSENTIALS
                    Mapping and Automation                                CD/Web    NGE87609 CCNT Computer-Telephony Integration
CD/Web    NGE14015 Workflow Management Part 2 - Workflow                                        Essentials v6.0
                    Products
                                                                          CCNT VOICE OVER IP (VOIP) ESSENTIALS
DATABASE TECHNOLOGIES                                                     CD/Web      NGE87610 CCNT Voice Over IP Essentials v6.0
CD/Web      NGE13494      Database Technologies Part 1 - Relational
                          Database Fundamentals                           CCNT BROADBAND TECHNOLOGIES
CD/Web       NGE13495     Database Technologies Part 2 - Introduction     CD/Web    NGE87611 CCNT Broadband Technologies v6.0 Part 1
                          to SQL                                          CD/Web    NGE87612 CCNT Broadband Technologies v6.0 Part 2
Data Communication and                                                    CD/Web    NGE87613 CCNT Broadband Technologies v6.0 Part 3

Telecommunications                                                        CTP DATA NETWORKING
                                                                          CD/Web     NGE87517       CTP Data Networking Part 1
BASICS TELECOMMUNICATIONS                                                 CD/Web     NGE87518       CTP Data Networking Part 2
Web         IP1990      Basics of Telecommunications                      CD/Web     NGE87550       CTP: Data Networking Essentials
                                                                          CD/Web     NGE87551       CTP: Data Networking Protocol Suites


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CD/Web      NGE87552     CTP: Data Networking Administration and         CD/Web       NGE73210      Microsoft Visual Studio.NET Technology
                         Troubleshooting                                                            Overview - Part 1 - .NET Framework and Visual
CD/Web      NGE87553     CTP: Telecommunications Essentials                                         Studio.NET
CD/Web      NGE87554     CTP: Telecommunications Standards and           CD/Web       NGE73211      Microsoft Visual Studio.NET Technology
                         Switches                                                                   Overview - Part 2 - Visual Studio.NET
CD/Web      NGE87555     CTP: Troubleshooting Telephone Networks                                    Components
CD/Web      NGE87556     CTP: Overview of Convergence Standards
                         and Applications                                INTRODUCTION TO ASP.NET
CD/Web      NGE87557     CTP: Fundamental Considerations for             CD/Web      NGE73227 Introduction to ASP.NET Part 1 - Introduction
                         Building Converged Networks                                             and Web Controls
                                                                         CD/Web      NGE73228 Introduction to ASP.NET Part 2 - ADO.NET,
CTP TELEPHONY NETWORKING                                                                         Partitioning, and Tracing
CD/Web     NGE87519 CTP Telephony Networking Part 1                      CD/Web      NGE73229 Introduction to ASP.NET Part 3 - Web Services
CD/Web     NGE87520 CTP Telephony Networking Part 2                                              and Web Applications

CTP CONVERGENT TECHNOLOGIES IMPLEMENTATION                               ACTIVEX
CD/Web     NGE87521 CTP Convergent Technologies                          Web          IP0950        ActiveX Programming with VBScript
                      Implementation                                     Web          IP1000        ActiveX Components
                                                                         Web          IP1010        ActiveX Code Components
NETWORKING TECHNOLOGIES
CD/Web     NGE12771 Networking Technologies Series - TCP/IP              ASP PROGRAMMING
                       Concepts and Architecture                         Web       IP0630           Fundamentals of Active Server Pages
CD/Web     NGE12772 Networking Technologies Series - TCP/IP              Web       IP0640           Using ASP Components
                       Protocols                                         Web       IP0650           Integrating Databases with ASP
CD/Web     NGE12773 Networking Technologies Series - TCP/IP
                       Internetwork Management                           CGI/PERL PROGRAMMING
                                                                         Web         IP1150         Programming in PERL 5
HIGH SPEED TECHNOLOGIES                                                  Web         IP1160         Implementing CGI using PERL 5
CD/Web      NGE12901 High Speed Technologies Part 1 - Overview
CD/Web      NGE12902 High Speed Technologies Part 2 - B-ISDN             XML PROGRAMMING
CD/Web      NGE12903 High Speed Technologies Part 3 - ATM and            Web       IP4030           XML: Basic Concepts and Techniques
                        SMDS                                             Web       IP4040           XML: Implementation in Enterprise
CD/Web      NGE12904 High Speed Technologies Part 4 - Frame              CD/Web    NGE73221         Building XML-Based Web Applications Part 1 -
                        Relay                                                                       XML Introduction and Technologies
CD/Web      NGE12905 High Speed Technologies Part 5 -                    CD/Web       NGE73222      Building XML-Based Web Applications Part 2 -
                        SONET/SDH                                                                   Validation and Dynamic Data Retrieval
                                                                         CD/Web       NGE73223      Building XML-Based Web Applications Part 3 -
TELECOMMUNICATIONS TECHNOLOGY                                                                       XSL and Data Islands
CD/Web     NGE13690 Telecommunications Technology Overview               CD/Web       NGE73224      Building XML-Based Web Applications Part 4 -
                                                                                                    Document Object Model
LAN/WAN INTEGRATION                                                      CD/Web       NGE73225      Building XML-Based Web Applications Part 5 -
CD/Web     NGE14016      LAN/WAN Integration                                                        XDR Schemas and Commercial Applications
                                                                         CD/Web       NGE86031      XML Programming Part 1 - Components and
Internet/Intranet Technologies                                                                      Style Sheets
                                                                         CD/Web       NGE86032      XML Programming Part 2 - DOM, SAX, and
                                                                                                    XSLT
C# PROGRAMMING FOR THE MICROSOFT .NET PLATFORM
CD/Web     NGE72711 C# Programming for the Microsoft .NET
                                                                         ESSENTIALS OF E-COMMERCE
                        Platform - Part 1 - Introduction to C#
                                                                         CD/Web      WT2620      Introduction to Electronic Commerce
CD/Web     NGE72712 C# Programming for the Microsoft .NET
                                                                         CD/Web      WT2630      Electronic Commerce Strategies
                        Platform - Part 2 - Fundamental Constructs
                                                                         CD/Web      WT2640      Electronic Commerce Security Issues
CD/Web     NGE72713 C# Programming for the Microsoft .NET
                                                                         CD/Web      NGE13183 Introduction to e-Commerce
                        Platform - Part 3 - Object Orientation
                                                                         CD/Web      NGE13184 Evaluating e-Commerce Options
CD/Web     NGE72714 C# Programming for the Microsoft .NET
                                                                         CD/Web      NGE13185 e-Commerce Security
                        Platform - Part 4 - Inheritance and
                                                                         CD/Web      NGE13186 e-Commerce Implementation Issues
                        Aggregation
                                                                         CD/Web      NGE13187 Building an e-Commerce Business Case
CD/Web     NGE72715 C# Programming for the Microsoft .NET
                        Platform - Part 5 - Operators, Properties,
                        and Attributes                                   ESSENTIALS OF E-BUSINESS
                                                                         CD/Web      NGE13782 e-Business Part 1 - Facing the e-Business
                                                                                                  Challenge
MICROSOFT .NET TECHNOLOGY OVERVIEW
                                                                         CD/Web      NGE13783 e-Business Part 2 - Building the Infrastructure
CD/Web      NGE73110 Microsoft .NET Technology Overview - Part
                                                                         CD/Web      NGE13784 e-Business Part 3 - Choosing Tools and
                       1 - .NET Platform and Framework
                                                                                                  Technologies
CD/Web      NGE73111 Microsoft .NET Technology Overview - Part
                                                                         CD/Web      NGE13785 e-Business Part 4 - Securing Your
                       2 - .NET Server Infrastructure and Services
                                                                                                  Infrastructure
                                                                         CD/Web      NGE13786 e-Business Part 5 - Understanding the
                                                                                                  Applications
                                                                         CD/Web      NGE13787 e-Business Part 6 - Working with Employees
                                                                         CD/Web      NGE13788 e-Business Part 7 - Satisfying the Customer
MICROSOFT VISUAL STUDIO .NET TECHNOLOGY

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CD/Web       NGE13789     e-Business Part 8 - Supply Chain               CD/Web       NGE13423      Lotus Domino R5 System Administration Part 4
                          Management and e-Procurement                                              - User Setup and Configuration
                                                                         CD/Web       NGE13424      Lotus Domino R5 System Administration Part 5
MICROSOFT SHAREPOINT PORTAL SERVER                                                                  - Advanced Notes Mail Routing
CD/Web     NGE74113 Microsoft SharePoint Portal Server Part 1 -          CD/Web       NGE13425      Lotus Domino R5 System Administration Part 6
                       Installing                                                                   - Advanced Internet Mail Routing
CD/Web     NGE74114 Microsoft SharePoint Portal Server Part 2 -          CD/Web       NGE13426      Lotus Domino R5 System Administration Part 7
                       Configuring                                                                  - Security Planning and Implementation
CD/Web     NGE74115 Microsoft SharePoint Portal Server Part 3 –          CD/Web       NGE13427      Lotus Domino R5 System Administration Part 8
                       Administering                                                                - Internet Connectivity & Security
                                                                         CD/Web       NGE13428      Lotus Domino R5 System Administration Part 9
MICROSOFT SHAREPOINT PORTAL SERVER 2003                                                             - Managing a Notes/Domino Environment
CD/Web     NGE74213 Microsoft® SharePoint™ Portal Server 2003            CD/Web       NGE13429      Lotus Domino R5 System Administration Part
                       Introduction For Users                                                       10 - Monitoring a Notes/Domino Environment
CD/Web     NGE74214 Microsoft® SharePoint™ Portal Server 2003
                       Introduction For Admins                           IBM LOTUS DOMINO DESIGNER 6
                                                                         CD/Web      NGE14390 IBM® Lotus® Domino 6: Preparing Domino R4
MICROSOFT PROJECT SERVER 2003                                                                    Administrators
CD/Web     NGE75181 Microsoft® Project Server 2003 Part 1                CD/Web      NGE14393 IBM® Lotus® Domino Designer 6: Preparing
                       Introduction                                                              Domino R4 Developers
CD/Web     NGE75182 Microsoft® Project Server 2003 Part 2                CD/Web      NGE14391 IBM Lotus Domino 6 for Release 5
                       Introduction                                                              Administrators Part 1: Preparing
                                                                         CD/Web      NGE14392 IBM Lotus Domino 6 for Release 5
NETSCAPE 6                                                                                       Administrators Part 2: New Features
CD/Web     NGE85102       Netscape 6 User Fundamentals                   CD/Web      NGE14394 IBM Lotus Domino Designer 6 for Release 5
                                                                                                 Developers Part 1: New Features
                                                                         CD/Web      NGE14395 IBM Lotus Domino Designer 6 for Release 5
WEB SITE SECURITY                                                                                Developers Part 2: Enhancements
CD/Web      NGE85105      Web Site Security - Internet and Intranet      CD/Web      NGE14396 IBM Lotus Domino Designer 6 for Release 5
                          Management and Policies                                                Developers Part 3: Tools
CD/Web       NGE85106     Web Site Security - Messaging, Servers, and
                          Viruses

Lotus Notes                                                              Mainframe Computing
LOTUS DOMINO R5                                                          LARGE SYSTEMS OVERVIEW
CD/Web     NGE13400       Lotus Domino R5 - Migrating from R4.x          CD         FC342       Large Systems Overview - Part I
CD/Web     NGE13401       Lotus Domino R5 - Configuring and              CD         FC343       Large Systems Overview - Part II
                          Optimizing the Environment
                                                                         PCS TO SUPERCOMPUTERS
LOTUS DOMINO R5 DEVELOPMENT                                              CD          FC412     PCs to Supercomputers - Part I
CD/Web     NGE13403 Lotus Domino R5 Development Part 1 -                 CD          FC413     PCs to Supercomputers - Part II
                       Basic Concepts
CD/Web     NGE13404 Lotus Domino R5 Development Part 2 -                 TUXEDO
                       Application Development Fundamentals              CD           FC510         Introduction to Tuxedo Transaction Processing
CD/Web     NGE13405 Lotus Domino R5 Development Part 3 -                 ADABAS 5
                       Creating User Interfaces                          CD           FC020         ADABAS 5 Essentials
CD/Web     NGE13406 Lotus Domino R5 Development Part 4 -
                       Making Your Application Run                       NATURAL 2 PROGRAMMING
CD/Web     NGE13407 Lotus Domino R5 Development Part 5 -                 CD          FC370     Natural 2 Programming - Level I
                       Advanced Application Development                                        (Rel 2.2)
CD/Web     NGE13408 Lotus Domino R5 Development Part 6 -                 CD          FC380     Natural 2 Programming - Level II
                       Developing Applications for Web Clients                                 (Rel 2.2)
CD/Web     NGE13409 Lotus Domino R5 Development Part 7 -
                       Developing Applications for the Notes R5          CICS APPLICATION DEVELOPMENT
CD/Web     NGE13410 Lotus Domino R5 Development Part 8 -                 CD/Web      FC072       CICS Application Programming - Part I
                       Application Architecture                          CD/Web      FC073       CICS Application Programming - Part II
CD/Web     NGE13411 Lotus Domino R5 Development Part 9 - Web             CD/Web      FC082       CICS Application Programming -
                       Site Design                                                               Part III
                                                                         CD/Web      FC083       CICS Application Programming -
LOTUS DOMINO R5 SYSTEM ADMINISTRATION                                                            Part IV
CD/Web     NGE13420 Lotus Domino R5 System Administration
                        Part 1 - Planning a Notes/Domino                 CICS/ESA
                        Infrastructure                                   CD           FC400         Online Systems Design for CICS Programmers
CD/Web     NGE13421 Lotus Domino R5 System Administration                CD/Web       WT2310        CICS/ESA Concepts
                        Part 2 - Replication and Mail Routing Basics     CD/Web       WT2320        CICS/ESA Definition and Program Design
                        and Strategies                                   CD/Web       WT2330        CICS/ESA File Processing and Program
CD/Web     NGE13422 Lotus Domino R5 System Administration                                           Execution
                        Part 3 - Server Setup and Configuration


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DB2 DATABASE SYSTEM                                                    CD/Web       WT2280        JES2 Advanced Operations - Part I
CD/Web     FC185        DB2 Application Programming - Part I           CD/Web       WT2290        JES2 Advanced Operations - Part II
                        (Rel 4.x)                                      CD/Web       WT2300        JES2 Job Controls - Part I
CD/Web       FC186      DB2 Application Programming - Part II (Rel     CD/Web       WT1600        JES2 Job Controls - Part II.
                        4.x)
CD/Web       FC194      DB2 Design & Administration - Part I           RELATIONAL DATABASES
                        (Rel 4.x)                                      CD/Web      WT2190         Relational Database Concepts and Overview
CD/Web       FC195      DB2 Design & Administration - Part II          CD/Web      WT2200         Relational Database Concepts - The Structured
                        (Rel 4.x)                                                                 Query Language
CD/Web       FC202      DB2 Essentials (Rel 4.x)                       CD/Web       WT2210        Relational Database Design and Administration

CROSS SYSTEM PRODUCT V.3 APPLICATION PROGRAMMING                       COBOL
CD         FC150       Cross System Product V.3 Application            CD/Web       FC870         COBOL Basic Applications
                       Programming                                     CD/Web       FC880         COBOL Calculation Applications
                                                                       CD/Web       FC890         COBOL Basic File Processing
QMF ESSENTIALS                                                         CD/Web       FC900         COBOL Complex File Processing
CD         FC430        QMF Essentials (Rel 4.x)                       CD/Web       FC910         COBOL Interactive Applications
                                                                       CD/Web       FC920         COBOL Report Generation
SQL/DS ESSENTIALS                                                      CD/Web       WT2220        COBOL Basic
CD         FC500        SQL/DS Essentials                              CD/Web       WT2230        COBOL Intermediate
                                                                       CD/Web       WT1590        COBOL Advanced
ADS/ONLINE                                                             CD/Web       WT1970        OS/390 COBOL
CD/Web     FC032        ADS/Online (Rel 12)
                                                                       OS/390
                                                                       CD/Web       WT1690        OS/390 Introduction
                                                                       CD/Web       WT1780        OS/390 and the Internet
CA-IDMS/R APPLICATION PROGRAMMING                                      CD/Web       WT1790        OS/390 Security
CD/Web     FC062        CA-IDMS/R Application Programming - Part       CD/Web       WT1800        OS/390 WebSphere Application Server
                        I (Rel 12)                                     CD/Web       WT1810        OS/390 e-business
CD/Web     FC063        CA-IDMS/R Application Programming - Part       CD/Web       WT1820        OS/390 eNetwork Server
                        II (Rel 12)                                    CD/Web       WT1830        OS/390 and Java
                                                                       CD/Web       WT1890        OS/390 Intro to CICS Transaction Server
IDMS                                                                   CD/Web       WT2000        OS/390 and Networking
CD           FC240      IDMS                                           CD/Web       WT2030        OS/390 Intro to Parallel Sysplex

IMS DATABASE SYSTEM                                                    MVS
CD/Web     FC253        IMS/DB Programming - Part I (Rel 5)            CD/Web       WT1700        OS/390 MVS Concepts and Facilities
CD/Web     FC254        IMS/DB Programming - Part II (Rel 5)           CD/Web       WT1710        OS/390 MVS JCL Introduction
CD/Web     FC263        IMS/DC Programming - Part I                    CD/Web       WT1720        OS/390 MVS JCL Intermediate
CD/Web     FC264        IMS/DC Programming - Part II                   CD/Web       WT1730        OS/390 MVS JCL Advanced
                                                                       CD/Web       FC362         MVS Essentials - Part I
ISPF                                                                   CD           FC363         MVS Essentials - Part II
CD/Web       FC291      ISPF with TSO/E - Part I
CD/Web       FC292      ISPF with TSO/E - Part II                      OS/390 AND SMP/E
CD/Web       WT2010     OS/390 ISPF Programming Dialogs                CD/Web      WT1740         OS/390 and SMP/E Fundamentals
CD/Web       WT2020     OS/390 ISPF Dialog Management Services         CD/Web      WT1750         OS/390 and SMP/E - Maintaining System
CD/Web       WT2060     OS/390 Introduction to ISPF                                               Software

JCL CODING                                                             OS/390 MVS/ESA
CD/Web       FC302      JCL Coding Fundamentals - Part I               CD/Web     WT1760          OS/390 MVS/ESA Fundamentals of VSAM -
CD/Web       FC303      JCL Coding Fundamentals - Part II                                         Part I
CD/Web       FC312      JCL Advanced Coding - Part I                   CD/Web       WT1770        OS/390 MVS/ESA Fundamentals of VSAM -
CD/Web       FC313      JCL Advanced Coding - Part II                                             Part II

CMS                                                                    OS/390 UNIX SYSTEM SERVICES
CD           FC110      CMS Essentials                                 CD/Web      WT1840      OS/390 UNIX System Services - Concepts&
                                                                                               Facilities
REXX PROGRAMMING                                                       CD/Web      WT1850      OS/390 UNIX System Services - Intermediate
CD        FC450         REXX/TSO Programming                           CD/Web      WT1860      OS/390 UNIX System Services – Advanced
CD        FC460         REXX/VM Programming
CD/Web    WT1910        OS/390 REXX Programming Fundamentals           OS/390 DB2 DATA WAREHOUSE
CD/Web    WT1920        OS/390 REXX Program Development                CD/Web      WT1870    OS/390 Designing DB2 Data Warehouse
CD/Web    WT1930        OS/390 TSO/E REXX Programming                  CD/Web      WT1880    OS/390 Managing DB2 Data Warehouse

JES2
CD/Web       WT2240     JES2 Job and Device Control - Part I
CD/Web       WT2250     JES2 Job and Device Control - Part II          OS/390 ASSEMBLER LANGUAGE PROGRAMMING
CD/Web       WT2260     JES2 System Control - Part I                   CD/Web     WT1940      OS/390 Assembler Language Programming -
CD/Web       WT2270     JES2 System Control - Part II                                         Intro


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CD/Web       WT1950       OS/390 Assembler Language Programming           CD/Web       NGE65310     Oracle Application Server 10g Administration II
                          - Intermediate                                                            Part 1
CD/Web       WT1960       OS/390 Assembler Language Programming           CD/Web       NGE65311     Oracle Application Server 10g Administration II
                          – Advanced                                                                Part 2
                                                                          CD/Web       NGE65312     Oracle Application Server 10g Administration II
OS/390 C/C++ PROGRAMMING                                                                            Part 3
CD/Web     WT1980      OS/390 C Programming                               CD/Web       NGE65313     Oracle Application Server 10g Administration II
CD/Web     WT1990      OS/390 C++ Programming                                                       Part 4

OS/390 MQ SERIES                                                          ORACLE DATABASE 10G: NEW FEATURES FOR ADMINISTRATORS
CD/Web     WT2040         OS/390 MQ Series                                CD/Web     NGE67010 Oracle Database 10g: New Features for
                                                                                                 Administrators Part 1
OS/390 VM CONCEPTS AND FACILITIES                                         CD/Web     NGE67011 Oracle Database 10g: New Features for
CD/Web     WT2050      OS/390 VM Concepts and Facilities                                         Administrators Part 2
                                                                          CD/Web     NGE67012 Oracle Database 10g: New Features for
DIRECTORY AND DATABASE INTEGRATION USING DIRXML                                                  Administrators Part 3
CD/Web      NGE82721 Directory and Database Integration Using             CD/Web     NGE67013 Oracle Database 10g: New Features for
                         DirXML - Part 1 - DirXML Deployment                                     Administrators Part 4
CD/Web      NGE82722 Directory and Database Integration Using             CD/Web     NGE67014 Oracle Database 10g: New Features for
                         DirXML - Part 2 - Microsoft Exchange                                    Administrators Part 5
                         Synchronization
CD/Web      NGE82723 Directory and Database Integration Using             ORACLE DATABASE 10G: ADMINISTRATION WORKSHOP I
                         DirXML - Part 3 - Netscape Directory Server      CD/Web     NGE67110 Oracle Database 10g: Administration Workshop
                         and eDirectory                                                          I Part 1
CD/Web      NGE82724 Directory and Database Integration Using             CD/Web     NGE67111 Oracle Database 10g: Administration Workshop
                         DirXML - Part 4 - XDS Documents and XSLT                                I Part 2
                         Stylesheets                                      CD/Web     NGE67112 Oracle Database 10g: Administration Workshop
                                                                                                 I Part 3
Oracle                                                                    CD/Web     NGE67113 Oracle Database 10g: Administration Workshop
                                                                                                 I Part 4
ORACLE REPORTS
CD/Web     NGE62221       Oracle Reports - Report Fundamentals            ORACLE DATABASE 10G: ADMINISTRATION WORKSHOP II
CD/Web     NGE62222       Oracle Reports - Enhancing Reports              CD/Web     NGE67210 Oracle Database 10g: Administration Workshop
CD/Web     NGE62223       Oracle Reports - Controlling Reports                                   II Part 1
                                                                          CD/Web     NGE67211 Oracle Database 10g: Administration Workshop
ORACLE WEB SERVER                                                                                II Part 2
CD/Web     NGE62311       Oracle Application Server - Getting Started     CD/Web     NGE67212 Oracle Database 10g: Administration Workshop
                          with PL/SQL Web Applications                                           II Part 3
                                                                          CD/Web     NGE67213 Oracle Database 10g: Administration Workshop
ORACLE BUSINESS INTELLIGENCE                                                                     II Part 4
CD/Web      NGE60051 Introduction to Data Warehousing
CD/Web      NGE60052 Data Warehousing Fundamentals Part 1 -               ORACLE DATABASE 10G: SQL FUNDAMENTALS
                         Designing and Planning                           CD/Web     NGE67310 Oracle Database 10g: SQL Fundamentals I
CD/Web      NGE60053 Data Warehousing Fundamentals Part 2 -                                      Part 1
                         Building and Deploying                           CD/Web     NGE67311 Oracle Database 10g: SQL Fundamentals I
CD/Web      NGE61405 Oracle Discoverer 3.1 - Data Exploration                                    Part 2
CD/Web      NGE61406 Oracle Financial Analyzer for End-Users
CD/Web      NGE61407 Oracle 9iAS - Discoverer Plus for End Users          ORACLE DATABASE 10G: PL/SQL FUNDAMENTALS
CD/Web      NGE61408 Oracle Financial Analyzer 11i for End-Users          CD/Web     NGE67410 Oracle Database 10g: PL/SQL Fundamentals
                                                                                                  Part 1
NAVIGATING ORACLE APPLICATIONS                                            CD/Web     NGE67411 Oracle Database 10g: PL/SQL Fundamentals
CD/Web      NGE66410 Navigating Oracle Applications 11i                                           Part 2
                                                                          CD/Web     NGE67412 Oracle Database 10g: PL/SQL Fundamentals
11I-2.6 IMPLEMENT ORACLE WORKFLOW                                                                 Part 3
CD/Web        NGE66010 11i-2.6 Implement Oracle Workflow Part 1
CD/Web        NGE66011 11i-2.6 Implement Oracle Workflow Part 2           Oracle Database 10g: Migrating
CD/Web        NGE66012 11i-2.6 Implement Oracle Workflow Part 3
CD/Web        NGE66013 11i-2.6 Implement Oracle Workflow Part 4           CD/Web       NGE67421     Migrating to Oracle DB 10g: Oracle Database
                                                                                                    Architectural Framework
ORACLE APPLICATION SERVER 10G ADMINISTRATION                              CD/Web       NGE67423     Migrating to Oracle DB 10g: Performing
CD/Web      NGE65210 Oracle Application Server 10g Administration                                   Migrations with OMWB
                        Part 1
CD/Web      NGE65211 Oracle Application Server 10g Administration         CD/Web       NGE67422     Migrating to Oracle DB 10g: Schema Objects
                        Part 2                                                                      and Planning Migration
CD/Web      NGE65212 Oracle Application Server 10g Administration         CD/Web       NGE67424     Migrating to Oracle DB 10g: Migrating and
                        Part 3                                                                      Testing Database
CD/Web      NGE65213 Oracle Application Server 10g Administration         CD/Web       NGE67425     Migrating to Oracle DB 10g: Securing and
                        Part 4                                                                      Managing Oracle Database
                                                                          CD/Web       NGE67426     Migrating to Oracle DB 10g: Oracle Database
ORACLE APPLICATION SERVER 10G ADMINISTRATION II                                                     Backup and Recovery

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                                                                         CD/Web       NGE65013     Oracle e-Business 11i System Administration
Oracle BI Discoverer Plus 10g:                                                                     Fundamentals Part 4
CD/Web       NGE67430 OracleBI Discoverer Plus 10g: Queries              CD/Web       NGE65014     Oracle e-Business 11i System Administration
CD/Web       NGE67431 OracleBI Discoverer Plus 10g: Reports                                        Fundamentals Part 5
CD/Web       NGE67432 OracleBI Discoverer Plus 10g: Calculations,
                         Graphs and Drills                               ORACLE 11I: PROCURE TO PAY
CD/Web       NGE67433 OracleBI Discoverer Plus 10g: OLAP                 CD/Web       NGE66310 Oracle 11i: Procure to Pay Fundamentals Part
CD/Web       NGE67434 OracleBI Discoverer Plus 10g: Viewer and                                    1
                         Portlets                                        CD/Web       NGE66311 Oracle 11i: Procure to Pay Fundamentals Part
                                                                                                  2
Oracle BI Discoverer Admin 10g:                                          CD/Web       NGE66312 Oracle 11i: Procure to Pay Fundamentals Part
CD/Web       NGE67435 OracleBI Discoverer Admin 10g: Create                                       3
                        EULs & Business Areas                            CD/Web       NGE66313 Oracle 11i: Procure to Fundamentals Pay Part
CD/Web       NGE67436 OracleBI Discoverer Admin 10g: Work with                                    4
                        LOVs, Items & Folders                            CD/Web       NGE66314 Oracle 11i: Procure to Pay Fundamentals Part
CD/Web       NGE67437 OracleBI Discoverer Admin 10g: Manage                                       5
                        Items, Drills & Summaries
CD/Web       NGE67438 OracleBI Discoverer Admin 10g: Manage &            ORACLE APPLICATIONS 11I GENERAL LEDGER
                        Maintain EULs                                    CD/Web      NGE66110 Oracle Applications 11i General Ledger
CD/Web       NGE67439 OracleBI Discoverer Admin 10g: Advanced                                     Fundamentals Part 1
                        Administration                                   CD/Web      NGE66111 Oracle Applications 11i General Ledger
                                                                                                  Fundamentals Part 2
Oracle Forms Developer 10g:                                              CD/Web      NGE66112 Oracle Applications 11i General Ledger
CD/Web     NGE67441 Oracle Forms Developer 10g: Architectural                                     Fundamentals Part 3
                        environment and Services
CD/Web     NGE67442 Oracle Forms Developer 10g: Building                 ORACLE11I (11I10) SYSTEM ADMINISTRATOR
                        Internet Applications                            CD/Web      NGE68001 Oracle 11i10 Sys Admin: Application, Function
CD/Web     NGE67443 Oracle Forms Developer 10g: Creating and                                      and Data Security
                        Working with Form Elements                       CD/Web      NGE68002 Oracle 11i10 Sys Admin: User Management
CD/Web     NGE67444 Oracle Forms Developer 10g: Working with                                      and Resource Auditing
                        Canvases and Triggers                            CD/Web      NGE68003 Oracle 11i10 Sys Admin: Concurrent
CD/Web     NGE67445 Oracle Forms Developer 10g: Interacting                                       Management and Profile Options
                        with Form Components                             CD/Web      NGE68004 Oracle 11i10 Sys Admin: Printer Management
CD/Web     NGE67448 Oracle Forms Developer 10g: Query Builder                                     and Form Personalization
                        Features                                         CD/Web      NGE68005 Oracle 11i10 Sys Admin: Personalization and
                                                                                                  Workflow Components
Oracle Reports Developer 10g:                                            CD/Web      NGE68006 Oracle 11i10 Sys Admin: Workflow and
CD/Web      NGE67451 Oracle Reports Developer 10g: Working with                                   Applications Manager
                        Oracle Reports Developer                         CD/Web      NGE68007 Oracle 11i10 Sys Admin: DBA Activities
CD/Web      NGE67452 Oracle Reports Developer 10g: Paper, Web
                        Reports and Templates
CD/Web      NGE67453 Oracle Reports Developer 10g: Working with          Oracle11i (11i10) Workflow
                        the Data Model                                   CD/Web       NGE68011 Oracle Workflow 11i10: Component and
                                                                                                  Planning Workflow Processes
                                                                         CD/Web       NGE68012 Oracle Workflow 11i10: Developing Processes
                                                                         CD/Web       NGE68013 Oracle Workflow 11i10: Interacting with
CD/Web      NGE67454     Oracle Reports Developer 10g: Working with                               Processes and Notifications
                         Layout Objects                                  CD/Web       NGE68014 Oracle Workflow 11i10: Business Event
CD/Web      NGE67455     Oracle Reports Developer 10g: Web and                                    System and Subscriptions
                         XML Report, Report Parameters                   CD/Web       NGE65015 Oracle Workflow 11i10: Communications and
CD/Web      NGE67456     Oracle Reports Developer 10g: Matrix                                     Function Activites
                         Reports, Triggers, SRW Package                  CD/Web       NGE65016 Oracle Workflow 11i10: Workflow API’s,
CD/Web      NGE67457     Oracle Reports Developer 10g: OracleAS                                   Procedures and Error Handling
                         Reports Services, Guidelines                    CD/Web       NGE65017 Oracle Workflow 11i10: Managing and
CD/Web      NGE68005     Oracle Reports Developer 10g:                                            Customizing Workflow Processes
                                                                         CD/Web       NGE65018 Oracle Workflow 11i10: Configuring Oracle
                                                                                                  Workflow Components
ORACLE 11I E-BUSINESS
CD/Web       NGE66510    Oracle 11i e-Business Suite Essentials for      Oracle11i (11i10) Project Foundation Fundamentals
                         Implementers Part 1                             CD/Web       NGE68031 Oracle 11i10 Project Foundation Fundamentals
CD/Web      NGE66511     Oracle 11i e-Business Suite Essentials for                                 Part 1
                         Implementers Part 2                             CD/Web       NGE68032 Oracle 11i10 Project Foundation Fundamentals
                                                                                                    Part 2
ORACLE E-BUSINESS 11I SYSTEM ADMINISTRATION FUNDAMENTALS                 CD/Web       NGE68033 Oracle 11i10 Project Foundation Fundamentals
CD/Web     NGE65010 Oracle e-Business 11i System                                                    Part 3
                         Administration Fundamentals Part 1              CD/Web       NGE68034 Oracle 11i10 Project Foundation Fundamentals
CD/Web     NGE65011 Oracle e-Business 11i System                                                    Part 4
                         Administration Fundamentals Part 2              CD/Web       NGE68035 Oracle 11i10 Project Foundation Fundamentals
CD/Web     NGE65012 Oracle e-Business 11i System                                                    Part 5
                         Administration Fundamentals Part 3

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CD/Web      NGE68036     Oracle 11i10 Project Foundation                 CD/Web       NGE60122      Oracle SQL and SQL*Plus - SQL*Plus and
                         Fundamentals Part 6                                                        Reporting

Oracle11i (11i10) Order to Cash                                          ORACLE SQL TUNING
CD/Web       NGE68041 Oracle 11i10 Order to Cash:      Lifecycle and     CD/Web     NGE60141        Oracle SQL Tuning - Diagnostics and Tuning
                           Key Components                                                           the Schema
CD/Web       NGE68042 Oracle 11i10 Order to Cash:      Customer and      CD/Web       NGE60142      Oracle SQL Tuning - Tuning SQL and the
                           Credit Management Setup                                                  Optimizer
CD/Web       NGE68043 Oracle 11i10 Order to Cash:      Order Entry
                           Overview                                      ORACLE SQL FOR END USERS
CD/Web       NGE68044 Oracle 11i10 Order to Cash:      Order Creation    CD/Web     NGE61100 Oracle SQL for End Users Part 1
                           and Setup                                     CD/Web     NGE61101 Oracle SQL for End Users Part 2
CD/Web       NGE68045 Oracle 11i10 Order to Cash:      Manage Order
                           Updates and Order Inquiry                     ADVANCED ORACLE PL/SQL
CD/Web       NGE68046 Oracle 11i10 Order to Cash:      Basic Pricing     CD/Web     NGE61121 Advanced Oracle PL/SQL - Design
                           Overview and Setup                                                   Considerations and Object Types
CD/Web       NGE68047 Oracle 11i10 Order to Cash:      Shipping          CD/Web     NGE61122 Advanced Oracle PL/SQL - Implementation and
                           Overview and Setups                                                  Advanced Features
CD/Web       NGE68048 Oracle 11i10 Order to Cash:      Shipping
                           Execution                                     ORACLE9I PL/SQL
CD/Web       NGE68049 Oracle 11i10 Order to Cash:      Invoicing         CD/Web      NGE61133       Oracle9i PL/SQL - Basics
                           Overview                                      CD/Web      NGE61134       Oracle9i PL/SQL - Oracle9i PL/SQL:
CD/Web       NGE68050 Oracle 11i10 Order to Cash:      Processing                                   Procedures Functions and Packages
                           Invoices                                      CD/Web       NGE61135      Oracle9i PL/SQL: Database Programming
CD/Web       NGE68051 Oracle 11i10 Order to Cash:      Setting Up and
                           Processing Receipts
CD/Web       NGE68052 Oracle 11i10 Order to Cash:      Tax Accounting
                                                                         Programming Concepts
                           and Period Closing
                                                                         PROGRAMMING CONCEPTS
OBJECT ORIENTED ANALYSIS AND DESIGN                                      Web        IP0850          Programming Logic and Techniques
CD/Web      NGE60027 Object Oriented Analysis and Design -               Web        IP0920          System Analysis and Design
                        Requirements Analysis
CD/Web      NGE60028 Object Oriented Analysis and Design –               Programming Languages
                        Design
                                                                         ADA
DATA MODELING                                                            CD           FC010         ADA Advanced Topics
CD/Web      NGE60021     Data Modeling: Create Basic Models
CD/Web      NGE60022     Data Modeling: Develop Depth to Your            C PROGRAMMING
                         Models                                          CD/Web     FC130           C Programming - Level I
CD/Web      NGE60025     Process and Function Modeling                   CD/Web     FC140           C Programming - Level II
                                                                         CD         FC040           Advanced C Programming in Windows
ORACLE DESIGNER                                                          CD/Web     WT2150          Introduction to C Programming
CD/Web      NGE60421     Designer/2000 R2: Modeling Object Types         CD/Web     WT2160          Basic C Programming
CD/Web      NGE61411     Oracle Designer First Class: Analysis           CD/Web     WT2170          Intermediate C Programming
CD/Web      NGE61412     Oracle Designer First Class: Design and         CD/Web     WT2180          Advanced C Programming
                         Generation
CD/Web      NGE61414     Oracle Designer 6i First Class: Analysis        C++ PROGRAMMING
CD/Web      NGE61415     Oracle Designer 6i First Class: Design and      Web        IP0350          Fundamentals of C++ Programming
                         Generate                                        Web        IP0360          Programming Constructs of C++
                                                                         Web        IP0370          Object-Oriented Programming using C++
ORACLE SQL SPECIFICS                                                     Web        IP0380          Data Manipulation in C++
CD/Web     NGE60116      Oracle SQL Specifics - Retrieving and           CD/Web     NGE13205        C++ Programming - Part 1
                         Formatting Data                                 CD/Web     NGE13206        C++ Programming - Part 2
CD/Web      NGE60117     Oracle SQL Specifics - Creating and             CD/Web     NGE13207        C++ Programming - Part 3
                         Managing Database Objects                       CD/Web     NGE13208        C++ Programming - Part 4
                                                                         CD/Web     NGE13209        C++ Foundation for Non-C Programmers -
ORACLE PL/SQL                                                                                       Part 1
CD/Web     NGE61114      Oracle PL/SQL - Procedures, Functions and       CD/Web       NGE13210      C++ Foundation for Non-C Programmers -
                         Packages                                                                   Part 2
CD/Web      NGE61115     Oracle PL/SQL - Database Programming

ORACLE SQL                                                               MS Visual Basic 5.0
CD/Web     NGE61110      Oracle SQL - Basic SELECT Statements            CD/Web      NGE71591       MS Visual Basic 5.0: Programming
CD/Web     NGE61111      Oracle SQL - Data Retrieval Techniques                                     Fundamentals - Part 1
CD/Web     NGE61112      Oracle SQL - DML and DDL                        CD/Web       NGE71592      MS Visual Basic 5.0: Programming
                                                                                                    Fundamentals - Part 2
ORACLE SQL AND SQL*PLUS                                                  CD/Web       NGE71593      MS Visual Basic 5.0: Working with Databases -
CD/Web     NGE60121 Oracle SQL and SQL*Plus - Advanced                                              Part 1
                      SELECT Statements


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CD/Web       NGE71594      MS Visual Basic 5.0: Working with               CD/Web       NGE71551      Application Development with Microsoft Access
                           Databases - Part 2                                                         97 - Part 1
CD/Web       NGE71595      MS Visual Basic 5.0: Crystal Reports, DLLs,     CD/Web       NGE71552      Application Development with Microsoft Access
                           Add-Ins and MAPI                                                           97 - Part 2
CD/Web       NGE71596      MS Visual Basic 5.0: Working with ActiveX       CD/Web       NGE71553      Application Development with Microsoft Access
CD/Web       NGE71597      MS Visual Basic 5.0: Error Handling, Testing                               97 - Part 3
                           & Distribution Issues
                                                                           JAVASCRIPT
MS VISUAL BASIC 6.0                                                        Web          IP0450        JavaScript Fundamentals
CD/Web      WT0650         Visual Basic 6.0 - Introduction Part I          Web          IP0460        JavaScript Programming
CD/Web      WT0660         Visual Basic 6.0 - Introduction Part II         Web          IP0470        JavaScript Browser Objects
CD/Web      WT0670         Visual Basic 6.0 - Intermediate                 Web          IP0480        Advanced JavaScript
CD/Web      WT0680         Visual Basic 6.0 – Advanced                     CD/Web       NGE86201      Java Operations and Flow Control
                                                                           CD/Web       NGE86202      Introduction to Object Oriented Programming
VISUAL BASIC 6.0 - ACTIVEX/COM                                                          with Java
CD/Web       WT0690        Visual Basic 6.0 - ActiveX/COM Part II          CD/Web       NGE86203      Advanced OOP and Java Concepts
CD/Web       WT0700        Visual Basic 6.0 - ActiveX/COM Part II          CD/Web       NGE86204      Java Exceptions and Assertions
                                                                           CD/Web       NGE86205      Java Key Packages and Collections
MS VISUAL BASIC 6.0 - DATABASE ACCESS                                      CD/Web       NGE86206      Java threads
CD/Web      WT0710        Visual Basic 6.0 - Database Access Part I        CD/Web       NGE86201      Java Operations and Flow Control
CD/Web      WT0720        Visual Basic 6.0 - Database Access Part II
                                                                           JAVA2 SWING
                                                                           Web         IP1970         GUI Programming with Swing
MS VISUAL BASIC 6.0 - ENTERPRISE CLIENT/SERVER DEV                         Web         IP1980         Using Swing Components
CD/Web      WT0730        Visual Basic 6.0 - Enterprise Client/Server
                          Dev Part I                                       UNIX
CD/Web      WT0740        Visual Basic 6.0 - Enterprise Client/Server
                          Dev Part II
                                                                           UNIX
MS VISUAL BASIC 6.0 - ADVANCED ENTERPRISE CLIENT/SERVER DEV                CD/Web       WT2070        Introduction to UNIX
CD/Web      WT0750        Visual Basic 6.0 - Advanced Enterprise           CD/Web       WT2080        UNIX Files and Directories
                          Client/Server Dev Part I                         CD/Web       WT2090        UNIX Editing, Printing and Text Formatting
CD/Web      WT0760        Visual Basic 6.0 - Advanced Enterprise           CD/Web       WT2100        UNIX System Administration
                          Client/Server Dev Part II                        CD/Web       WT2110        UNIX Shell Programming
MS VISUAL BASIC 6.0 - USING THE WIN32 API                                  CD/Web       WT2120        UNIX Programming Tools
CD/Web      WT0770        Visual Basic 6.0 - Using the Win32 API           CD/Web       NGE13630      UNIX Part 1: User Fundamentals
                          Part I                                           CD/Web       NGE13631      UNIX Part 2: Advanced Topics for Users
CD/Web      WT0780        Visual Basic 6.0 - Using the Win32 API
                          Part II                                          UNIX SHELL PROGRAMMING
                                                                           CD/Web      NGE13891 UNIX Shell Programming Part 1: Bourne Shell
MS VBScript                                                                                       (Bash)
CD/Web      NGE71571       MS VBScript Programming                         CD/Web      NGE13892 UNIX Shell Programming Part 2: C Shell
                                                                           CD/Web      NGE13893 UNIX Shell Programming Part 3: Korn Shell
MS VISUAL INTERDEV 6.0
Web          IP0080        Fundamentals of Microsoft Visual InterDev       SUN SOLARIS
                           6.0                                             CD/Web      WT2580         The Sun Solaris Operating System
Web          IP0090        Scripting with MS Visual InterDev 6.0           CD/Web      NGE13634       Sun Solaris Part 1: Basic Administration
Web          IP0100        Developing Applications using MS Visual         CD/Web      NGE13635       Sun Solaris Part 2: Network Administration
                           Interdev 6.0
                                                                           HP-UX
MS ACCESS 2000 DESIGNING AND IMPLEMENTING DATABASE APPLICATIONS            CD/Web       WT2590        HP-UX Operating System
CD/Web     NGE72551 Microsoft Access 2000 Designing and                    CD/Web       NGE13638      HP-UX Part 1: Basic Administration
                        Implementing Database Applications Part 1 -        CD/Web       NGE13639      HP-UX Part 2: Network Administration
                        Database Design
CD/Web     NGE72552 Microsoft Access 2000 Designing and                    SCO/SVR 5
                        Implementing Database Applications Part 2 -        CD/Web    NGE13632         SCO/SVR 5 Part 1: Basic Administration
                        Handling Data                                      CD/Web    NGE13633         SCO/SVR 5 Part 2: Network Administration
CD/Web     NGE72553 Microsoft Access 2000 Designing and
                        Implementing Database Applications Part 3 -
                        Creating Application
CD/Web     NGE72554 Microsoft Access 2000 Designing and
                        Implementing Database Applications Part 4 -        Linux
                        Debugging Application
CD/Web     NGE72555 Microsoft Access 2000 Designing and
                                                                           LINUX FUNDAMENTALS
                        Implementing Database Applications Part 5 -
                                                                           Web         IP0860         Installing and Configuring Linux
                        Completing Application
                                                                           Web         IP0870         Using X Windows with GNOME
                                                                           Web         IP0880         Linux Commands and Shell Scripting
APPLICATION DEVELOPMENT WITH MICROSOFT ACCESS 97                           CD/Web      WT2570         The Linux Operating System



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CD/Web       NGE13611     Linux Technology Overview Part 1:              CD/Web       NGE14912     IBM Java Development for Procedural
                          Technical and Business Considerations                                    Programmers - Software Life Cycle and
CD/Web       NGE13612     Linux Technology Overview Part 2: Features                               Methodology
                          for Users                                      CD/Web       NGE14913     IBM Java Development for Procedural
CD/Web       NGE13613     Linux Part 1: User Fundamentals                                          Programmers - Java Concepts
CD/Web       NGE13614     Linux Part 2: Advanced Topics for Users        CD/Web       NGE14914     IBM Java Development for Procedural
                                                                                                   Programmers - Beyond Basic Java
LINUX CONFIGURING SERVICES
Web         IP1210       Configuring Communication Services              IBM PROGRAMMING XML
Web         IP1220       Configuring Network Services                    CD/Web     NGE14915       IBM Programming XML and Related
Web         IP1230       Administering Linux systems                                               Technologies Part 1: XML Parsing
                                                                         CD/Web       NGE14916     IBM Programming XML and Related
                                                                                                   Technologies Part 2: Using XML
IT Management
                                                                         IBM WEBSPHERE STUDIO 5
ITIL
                                                                         CD/Web    NGE14900 Web Services Development using WebSphere
CD/Web       NGE82001     ITIL – Overview of ITIL for Service Managers
                                                                                                Studio 5 Part 1: WebSphere Studio Introduction
CD/Web       NGE82002     ITIL- Managing Service Levels, Availably,
                                                                         CD/Web    NGE14901 Web Services Development using WebSphere
                          and IT Financing
                                                                                                Studio 5 Part 2: SOAP, JavaBeans, WSDL
CD/Web       NGE82003     ITIL- Capacity and Continuity Management
                                                                         CD/Web    NGE14902 Web Services Development using WebSphere
CD/Web       NGE82004     ITIL – Service Desk, Incident and
                                                                                                Studio 5 Part 3: Web Services Clients and
                          Configuration Management
                                                                                                J2EE
CD/Web       NGE82005     ITIL – Problem, Change, and Release
                                                                         CD/Web    NGE14903 Web Services Development using WebSphere
                          Management
                                                                                                Studio 5 Part 4: UDDI and Application Server 5
IBM
                                                                         IBM WEBSPHERE MQ
IBM DB2 UNIVERSAL DATABASE V6.1                                          CD/Web    NGE14917        IBM WebSphere MQ Essentials Introduction
CD/Web      NGE13431 IBM DB2 Universal Database V6.1                     CD/Web    NGE14918        IBM WebSphere Business Integration Message
                       Fundamentals                                                                Broker Fundamentals
CD/Web      NGE13432 IBM DB2 Universal Database V6.1                     CD/Web       NGE14919     IBM WebSphere MQ Essentials System
                       Administration                                                              Administration I
CD/Web      NGE13433 IBM DB2 Universal Database V6.1                     CD/Web       NGE14920     IBM WebSphere MQ Essentials System
                       Application Development                                                     Administration II
                                                                         CD/Web       NGE14921     IBM WebSphere MQ Programming I
IBM DB2 UNIVERSAL DATABASE V7.1                                          CD/Web       NGE14922     IBM WebSphere MQ Programming II
CD/Web      NGE13434 IBM DB2 Universal Database V7.1
                       Transition Part 1 - Core Components               IBM WIRELESS SOLUTIONS
CD/Web      NGE13435 IBM DB2 Universal Database V7.1                     CD/Web     NGE14400 IBM Understanding Wireless Solutions Part 1:
                       Transition Part 2 - Business Intelligence and                            Wireless Fundamentals and WPANs
                       DB2 Enhancements                                  CD/Web     NGE14401 IBM Understanding Wireless Solutions Part 2:
                                                                                                IEEE 802.11 Standards and WLANs
IBM/AIX                                                                  CD/Web     NGE14402 IBM Understanding Wireless Solutions Part 3:
CD/Web       NGE13636     IBM/AIX Part 1 - Basic Administration                                 WWANs and Wireless Security
CD/Web       NGE13637     IBM/AIX Part 2 - Network Administration
                                                                         IBM WIRELESS LANS
IBM DB2 UDB ESSENTIALS                                                   CD/Web     NGE14906        IBM Implementing Wireless LANs Part 2 -
CD/Web     NGE14955 IBM DB2 UDB Essentials Pt 1 -                                                   Components and Configuration
                       Fundamentals of DB2 UDB Programming               CD/Web       NGE14907      IBM Implementing Wireless LANs Part 3 -
CD/Web     NGE14956 IBM DB2 UDB Essentials Part 2 - System                                          Security
                       and Database Administration                       CD/Web       NGE14908      IBM Implementing Wireless LANs Part 4 - Site
CD/Web     NGE14957 IBM DB2 UDB Essentials Part 3 - SQL                                             Design and Installation
                       Fundamentals                                      CD/Web       NGE14909      IBM Wireless LAN Security Part 1 –
CD/Web     NGE14958 IBM DB2 UDB Essentials Part 4 - Advanced                                        Specifications and Standards
                       SQL
                                                                         IBM E-BUSINESS TECHNOLOGY
IBM IMS                                                                  CD/Web      NGE14405 IBM e-business Technology Fundamentals Part
CD/Web       NGE14397     IBM IMS Essentials Part 1: IMS Database                                1: Architecture and Building Blocks
                          Manager                                        CD/Web      NGE14406 IBM e-business Technology Fundamentals Part
                                                                                                 2: e-business Applications and Technologies
CD/Web       NGE14398     IBM IMS Essentials Part 2: IMS Transaction     CD/Web      NGE14407 IBM e-business Technology Fundamentals Part
                          Manager                                                                3: Java, Security, Web Services, and IBM
CD/Web       NGE14399     IBM IMS Essentials Part 3: DEDBs,                                      Framework
                          Advanced IMS Systems, and DB2

IBM JAVA DEVELOPMENT                                                      PROFESSIONAL
CD/Web      NGE14911      IBM Java Development for Procedural
                          Programmers - Introduction to Object            DEVELOPMENT
                          Technology



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                                                                         Web          PL1139        Call Center Operations - Performance
Business Writing                                                                                    Measurement
                                                                         Web          PL1140        Call Center Operations - Workforce
A PROCESS FOR BUSINESS WRITING                                                                      Management
Web         PL1131      A Process for Business Writing - The             Web          PL1141        Call Center Operations - Call Center
                        POWER Writing Process                                                       Technologies

PLAN AND ORGANIZE YOUR DOCUMENTS
Web         PL1132      Plan and Organize Your Documents - Plan          Communications
                        Before Writing
Web         PL1133      Plan and Organize Your Documents -               GRAMMAR SKILLS
                        Brainstorm Before Writing                        CD/Web     NGE45104        Grammar Skills - An Introduction to Basic
Web         PL1135      Plan and Organize Your Documents -                                          Grammar
                        Structure Texts for Clarity                      CD/Web       NGE45105      Grammar Skills - Writing Effectively
                                                                         CD/Web       NGE45106      Grammar Skills - Punctuation, Mechanics, and
WRITE FOR BUSINESS SUCCESS                                                                          Spelling
Web         PL1134      Write for Business Success - Break Writing
                        Barriers                                         COMMUNICATING CLEARLY
                                                                         Web        PL1051         Communicating Clearly: Write to be
EVALUATE AND REVISE FOR IMPACT                                                                     Understood
Web         PL1136       Evaluate and Revise for Impact - Check          Web          PL1052       Communicating Clearly: Speak to be Heard
                         Your Writing Style
Web         PL1137       Evaluate and Revise for Impact - Review         COMMUNICATING WITH DIFFICULT PEOPLE
                         Texts Systematically                            CD/Web     NGE45201 Communicating with Difficult People - Working
                                                                                                  with Difficult Employees
BUSINESS WRITING                                                         CD/Web     NGE45202 Communicating with Difficult People - Handling
CD/Web      NGE45107     Business Writing - The Fundamentals                                      Difficult Co-Workers
CD/Web      NGE45108     Business Writing - Writing Effective            CD/Web     NGE45203 Communicating with Difficult People -
                         Proposals                                                                Communicating with Your Manager

Contact Center Agent                                                     CROSS-CULTURAL BUSINESS COMMUNICATION
                                                                         CD/Web     NGE45221 Cross-Cultural Business Communication -
INTRODUCING CONTACT CENTERS                                                                     Understanding Cultural Differences
Web         PL1158      Introducing Contact Centers - Contact            CD/Web     NGE45222 Cross-Cultural Business Communication -
                        Center Essentials                                                       Developing Cross-Cultural Communication
Web         PL1159      Introducing Contact Centers - CSR Success                               Skills
                        Criteria                                         CD/Web     NGE45223 Cross-Cultural Business Communication -
Web         PL1160      Introducing Contact Centers - Customer                                  Addressing Cross-Cultural Business Situations
                        Response Etiquette
                                                                         E-MAIL ETIQUETTE
COMMUNICATING EFFECTIVELY                                                CD/Web       NGE45231      E-mail Etiquette - E-mail in the Workplace
Web        PL1161       Communicating Effectively - Build Customer       CD/Web       NGE45232      E-mail Etiquette - Using E-mail to
                        Rapport 1                                                                   Communicate Successfully
Web        PL1162       Communicating Effectively - Build Customer       CD/Web       NGE45233      E-mail Etiquette - Writing Effective E-mail
                        Rapport 2                                                                   Messages
HANDLING CONTACTS PROFESSIONALLY                                         ORGANIZATIONAL COMMUNICATION
Web        PL1163      Handling Contacts Professionally - Maximize       CD/Web      NGE45241 Organizational Communication - The
                       Call Performance 1                                                       Fundamentals
Web        PL1164      Handling Contacts Professionally - Maximize       CD/Web      NGE45242 Organizational Communication -
                       Call Performance 2                                                       Communicating in the Workplace
                                                                         CD/Web      NGE45243 Organizational Communication - Managing
PREPARING FOR MUTUAL SUCCESS                                                                    Communication
Web         PL1165     Preparing for Mutual Success - Reduce CSR
                       Stress                                            BUSINESS ETIQUETTE
Web         PL1166     Preparing for Mutual Success - Satisfy            CD/Web       NGE45251      Business Etiquette - Office Protocol
                       Customer Needs                                    CD/Web       NGE45252      Business Etiquette - Communicating in Today's
                                                                                                    Workplace
Call Center                                                              CD/Web       NGE45253      Business Etiquette - Business Functions and
                                                                                                    Travel
CALL CENTER STRUCTURE                                                    PRESENTING YOUR IDEAS
Web         PL1138       Call Center Structures - The Call Center        Web         PL1053        Presenting Your Ideas: Plan for High Impact
                         Profession                                      Web         PL1054        Presenting Your Ideas: Captivate Your
                                                                                                   Audience
Web          PL1142      Call Center Structures - Customer
                         Relationships                                   LISTENING SKILLS
                                                                         CD/Web       NGE45291      Listening Skills - The Fundamentals of
CALL CENTER OPERATIONS                                                                              Listening
                                                                         CD/Web       NGE45292      Listening Skills - Listening Challenges

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                                                                       Web          PL1046       Communicating with Customers: Service via
360-DEGREE FEEDBACK                                                                              the Telephone
CD/Web      NGE47201    360-Degree Feedback - Experiencing 360-        Web          PL1047       Communicating with Customers: Service via
                        Degree Feedback                                                          the Internet
CD/Web      NGE47202    360-Degree Feedback - Implementing a 360-
                        Degree Program                                 EXCELLENCE IN SERVICE
CD/Web      NGE47203    360-Degree Feedback - Maximizing the           CD/Web      NGE44104       Excellence in Service - Fundamentals for
                        Benefits of 360-Degree Feedback                                           Employees
                                                                       CD/Web       NGE44105      Excellence in Service: Solving Customer
ADVANCED BUSINESS COMMUNICATION                                                                   Problems
CD/Web     NGE45271 Advanced Business Communication -                  CD/Web       NGE44106      Excellence in Service: Working With Upset
                       Guidelines for Effective Communication                                     Customers
CD/Web     NGE45272 Advanced Business Communication -                  CD/Web       NGE44107      Excellence in Service: Communicating with
                       Business Writing for Results                                               Customers Virtually
CD/Web     NGE45273 Advanced Business Communication -                  CD/Web       NGE44108      Excellence in Service: Creating an Exceptional
                       Enhancing the Communication Message                                        Service Environment
                                                                       CD/Web       NGE44109      Excellence in Service - Establishing Service
INTERPERSONAL COMMUNICATION                                                                       Standards
CD/Web      NGE44003 Interpersonal Communication - Telephone           CD/Web       NGE44110      Excellence in Service - Building a Customer
                       Skills                                                                     Service Team
CD/Web      NGE45002 Interpersonal Communication - Effective           CD/Web       NGE44111      Excellence in Service: Building Lasting
                       Communication                                                              Customer Relationships
CD/Web      NGE45003 Interpersonal Communication - Listening
                       Skills                                          CREATING CUSTOMER CARE
                                                                       Web         PL1039     Customer Care: The Value of Customer Care
COMMUNICATING SUCCESSFULLY                                             Web         PL1040     Customer Care: You Make the Difference
Web         PL1057      Communicating Successfully: Speak Without      Web         PL1041     Customer Care: Who is the Customer?
                        Talking
Web         PL1058      Communicating Successfully: Manage Better
                        by Listening                                   EXCELLING AT CUSTOMER CARE
Web         PL1059      Communicating Successfully: Assert to          Web          PL1042     Excelling at Customer Care: Customers Define
                        Achieve                                                                Success
EFFECTIVE PRESENTATIONS                                                Web          PL1043     Excelling at Customer Care: Recognize Critical
CD/Web      NGE45015 Effective Presentations - Planning a                                      Moments
                        Presentation                                   Web          PL1044     Excelling at Customer Care: Increase Sales via
CD/Web      NGE45016 Effective Presentations - The Presentation                                Service
                        Process
CD/Web      NGE45017 Effective Presentations - Essentials of           RISING TO THE CUSTOMER CHALLENGE
                        Persuasion                                     Web          PL1048      Rising to the Customer Challenge: Turn
                                                                                                Complaints into Delight
ADVANCED INTERPERSONAL COMMUNICATION                                   Web          PL1049      Rising to the Customer Challenge: Engage
CD/Web      NGE45101 Advanced Interpersonal Communication -                                     Difficult Customers
                       Building Relationships
CD/Web      NGE45102 Advanced Interpersonal Communication -            TELEPHONE SKILLS
                       Communication with Co-Workers                   CD/Web     NGE45281        Telephone Skills - Understanding Basic
CD/Web      NGE45103 Advanced Interpersonal Communication -                                       Professionalism on the Phone
                       Communicating to Build a Positive Culture       CD/Web       NGE45282      Telephone Skills - Handling Difficult Calls
EMOTIONAL INTELLIGENCE                                                 CD/Web       NGE45283      Telephone Skills - Effectively Managing
CD/Web      NGE45211 Emotional Intelligence - Developing                                          Inbound and Outbound Calls
                       Emotional Intelligence Skills
CD/Web      NGE45212 Emotional Intelligence - Applying Emotional       Human Resources
                       Intelligence in the Workplace
CD/Web      NGE45213 Emotional Intelligence - Emotional
                                                                       DIVERSITY AWARENESS
                       Intelligence for Executives
                                                                       Web         PL1107         Prime Diversity Awareness - The Evolving
                                                                                                  Labor Force
                                                                       Web          PL1108        Prime Diversity Awareness - Diversity Defined
Customer Service                                                       Web          PL1109        Prime Diversity Awareness - Begin your
                                                                                                  Diversity Journey
CUSTOMER RELATIONSHIP MANAGEMENT
CD/Web     NGE44031 Customer Relationship Management -                 DIVERSITY
                       Fundamentals of CRM                             Web          PL1110        Prime Diversity Management - Corporate
CD/Web     NGE44032 Customer Relationship Management -                                            Diversity Drivers
                       Implementing CRM                                Web          PL1111        Prime Diversity Management - Be a Diversity
CD/Web     NGE44033 Customer Relationship Management –                                            Ambassador
                       eCRM                                            CD/Web       NGE47108      Diversity - What Managers Should Know
                                                                       CD/Web       NGE47109      Diversity - What Employees Should Know
COMMUNICATING WITH CUSTOMER CARE
Web        PL1045       Communicating with Customers: Service          CODE OF CONDUCT
                        Face to Face                                   Web        PL1173          Code of Conduct - The Work Place


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Web         PL1174       Code of Conduct - Doing Business               CD/Web       NGE47308      Sexual Harassment – California Edition:
CD/Web      NGE46610     Business Code of Conduct: Ethical                                         Preventing Harassment
                         Responsibility                                 INTERVIEWING
CD/Web      NGE46611     Business Code of Conduct - Bribery and         CD/Web       NGE47010      Interviewing Skills - Preparing for an Interview
                         Kickbacks                                      CD/Web       NGE47011      Interviewing Skills - Conducting an Interview
CD/Web      NGE46612     Business Code of Conduct - Insider Trading     CD/Web       NGE47012      Interviewing Skills - Laws Governing the
CD/Web      NGE46614     Business Code of Conduct - Sarbanes Oxley                                 Interview Process
                         Act                                            CD/Web       NGE47013      Interviewing Skills: Behavioral Interviewing
CD/Web      NGE46615     Business Code of Conduct - Confidentiality
                         and Company Assets                             RECRUITING AND RETENTION
CD/Web      NGE46616     Business Code of Conduct - Conflicts of        CD/Web      NGE47111 Recruiting and Retention - Staffing Your
                         Interest                                                                Organization
                                                                        CD/Web      NGE47112 Recruiting and Retention - Internet Recruiting
E-LEARNING ESSENTIALS                                                   CD/Web      NGE47113 Recruiting and Retention - Keeping Your Good
CD/Web      NGE48301     E-Learning Essentials Pt. 1: E-Learning and                             Employees
                         Successful Strategy
CD/Web      NGE48302     E-Learning Essentials Pt. 2: Marketing Your    EXIT INTERVIEWING SKILLS
                         Solution                                       CD/Web       NGE47014      Exit Interviewing Skills - Preparing for an Exit
CD/Web      NGE48303     E-Learning Essentials Pt. 3: Deploying and                                Interview
                         Measuring Your Solution                        CD/Web       NGE47015      Exit Interviewing Skills - Conducting an Exit
                                                                                                   Interview
BUSINESS ETHICS                                                         CD/Web       NGE47016      Exit Interviewing Skills - The Termination
Web         PL1175       Business Ethics - How We Do Business                                      Process
Web         PL1176       Business Ethics - Foreign Trade                HUMAN RESOURCE LAW
                                                                        CD/Web     NGE47311        Human Resource Law - Management's Role
WORKPLACE (E)                                                           CD/Web     NGE47312        Human Resource Law - Americans with
Web        PL1177        Workplace (E) - Workplace Attitudes                                       Disabilities Act
Web        PL1178        Workplace (E) - Political Activities           CD/Web       NGE47313      Human Resource Law - Equal Employment
Web        PL1179        Workplace (E) - Quality Communication                                     Opportunity Law
WORKPLACE (MANAGER)                                                     CD/Web       NGE47314      Human Resource Law - Family and Medical
Web        PL1180        Workplace (Manager) - Workplace Attitudes                                 Leave Act
Web        PL1181        Workplace (Manager) - Political Activities     CD/Web       NGE47315      Human Resource Law - Fair Labour Standards
Web        PL1182        Workplace (Manager) - Quality                                             Act
                         Communication                                  CD/Web       NGE47316      Human Resource Law - Understanding Privacy
                                                                                                   Rights
ORGANIZATIONAL LEARNING                                                 Compliance
CD/Web      NGE44601 Organizational Learning - Developing a
                        Knowledge Management System
                                                                        BUSINESS TRAVEL SAFETY
CD/Web      NGE44602 Organizational Learning - Transferring
                                                                        CD/Web      NGE43061       Business Travel Safety - Domestic Travel
                        Knowledge within an Organization
                                                                        CD/Web      NGE43062       Business Travel Safety - International Travel
CD/Web      NGE44603 Organizational Learning - Deploying a
                                                                        CD/Web      NGE43063       Business Travel Safety - Forming a Corporate
                        Knowledge Management System
                                                                                                   Travel Safety Program
                                                                        CD/Web       NGE43064      Business Travel Safety - Safety Measures for
ORGANIZATIONAL BEHAVIOR
                                                                                                   Travelers
CD/Web      NGE41101 Organizational Behavior - Organizational
                                                                        SAFETY
                        Dynamics for Individuals
                                                                        CD/Web       NGE14983      Safety - Electrical Safety
CD/Web      NGE41102 Organizational Behavior - Organizational
                                                                        CD/Web       NGE14984      Safety - Driver Safety
                        Group Dynamics
CD/Web      NGE41103 Organizational Behavior - The Organizational
                                                                        INDUSTRIAL SAFETY
                        System
                                                                        CD/Web       NGE14985      Industrial Safety - Lockout/Tagout
                                                                        CD/Web       NGE14986      Industrial Safety - Forklift Safety
ORGANIZATIONAL CRISIS MANAGEMENT
                                                                        CD/Web       NGE14987      Industrial Safety - Hazard Communication
CD/Web      NGE41261 Organizational Crisis Management -
                                                                        CD/Web       NGE14988      Industrial Safety - Personal Protective
                         Planning for Crises
                                                                                                   Equipment
CD/Web      NGE41262 Organizational Crisis Management -
                                                                        CD/Web       NGE14989      Industrial Safety - Applied Ergonomics
                         Managing a Crisis
                                                                        CD/Web       NGE14990      Industrial Safety - HazMat
CD/Web      NGE41263 Organizational Crisis Management -
                                                                        CD/Web       NGE14991      Industrial Safety - Respirator Use
                         Resolving Crises in Organizations
                                                                        CD/Web       NGE14992      Industrial Safety - Confined Space Entry
                                                                        CD/Web       NGE14995      Industrial Safety: Hearing Conservation
SEXUAL HARASSMENT
                                                                        CD/Web       NGE14996      Industrial Safety: Back Safety
CD/Web     NGE47301 Sexual Harassment - What Employees
                                                                        CD/Web       NGE14997      Industrial Safety: Ladder and Stairway Safety
           Should   Know
                                                                        CD/Web       NGE14998      Industrial Safety: Slips, Trips, and Falls
CD/Web     NGE47302 Sexual Harassment - Preventing Sexual
                                                                        CD/Web       NGE14999      Industrial Safety: Fall Protection
                     Harassment Claims
                                                                        CD/Web       NGE16212      Industrial Safety: Eye and Face Protection
CD/Web     NGE47303 Sexual Harassment - Resolving Sexual
                                                                        CD/Web       NGE16213      Industrial Safety: Scaffold Safety
                     Harassment Claims
CD/Web     NGE47307 Sexual Harassment – California Edition:
                                                                        SAFETY AND HEALTH
                     Recognizing Harassment
                                                                        CD/Web      NGE14993       Safety and Health - Office Ergonomics
                                                                        CD/Web      NGE14994       Safety and Health - Bloodborne Pathogens


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CD/Web      NGE15436     Safety - Fire Safety in the Workplace           CD/Web       NGE41062      Correcting Performance Problems - Addressing
Web         PL1183       Safety: Heath and Safety                                                   Performance Problems
Web         PL1184       Safety: Handling Hazardous Waste                CD/Web       NGE41063      Correcting Performance Problems - Disciplining
                                                                                                    Employees
HIPAA PRIVACY TRAINING
CD/Web      NGE49940     HIPAA Privacy and Healthcare Employees          BALANCED SCORECARD
CD/Web      NGE49941     HIPAA Privacy and Insurers                      CD/Web     NGE41401        Balanced Scorecard: Corporate Strategy
CD/Web      NGE49942     HIPAA Privacy and Affiliated Agents             CD/Web     NGE41402        Balanced Scorecard: Implementing
                                                                         CD/Web     NGE41403        Balanced Scorecard: Measuring Business
ISO 9001 - 2000                                                                                     Objectives
CD/Web       NGE44731    ISO 9001: 2000: Overview of Standards
CD/Web       NGE44732    ISO 9001: 2000: Implementing Standards          TALENT MANAGEMENT
CD/Web       NGE44733    ISO 9001: 2000: The Auditing Process            CD/Web     NGE41411        Talent Management: Knowing Talent
                                                                         CD/Web     NGE41412        Talent Management: Selecting Talent
DATA SECURITY                                                            CD/Web     NGE41413        Talent Management: Developing Talent
Web         PL1185       Data Security - Company Information
Web         PL1186       Data Security - Record Keeping                  ESSENTIALS OF MANAGEMENT
                                                                         CD/Web      NGE41006 Essentials of Management - Expert Negotiating
                                                                         CD/Web      NGE41020 Essentials of Management - Succeeding as a
Industrial Skills                                                                               New Manager
                                                                         CD/Web      NGE41021 Essentials of Management - Creating a Positive
ELECTRICAL/ELECTRONICS                                                                          Workplace
CD/Web      NGE15732 Electrical/Electronics: Introduction to             CD/Web      NGE41022 Essentials of Management - Maintaining a
                       Electricity                                                              Productive Workforce
CD/Web      NGE15733 Electrical/Electronics: Basic Electricity           CD/Web      NGE44563 Territory Management: Managing Success
CD/Web      NGE15734 Electrical/Electronics: AC Circuits                 CD/Web      NGE44565 Relationship Management: Preparing the Client
CD/Web      NGE15735 Electrical/Electronics: DC Circuits                                        Relationship
CD/Web      NGE15736 Electrical/Electronics: Motors and                  CD/Web      NGE44567 Relationship Management: Maintaining the
                       Transformers                                                             Client Relationship
CD/Web      NGE15737 Electrical/Electronics: Introduction to
                       Electronics                                       CONDUCTING MEETINGS
CD/Web      NGE15738 Electrical/Electronics: Fundamentals of             CD/Web     NGE41009        Conducting Meetings - The Meeting Process
                       Digital Electronics                               CD/Web     NGE41010        Conducting Meetings - Managing a Meeting
CD/Web      NGE15739 Electrical/Electronics: Applied Digital             CD/Web     NGE41011        Conducting Meetings - Effective Meeting
                       Electronics                                                                  Communication
CD/Web      NGE15740 Electrical/Electronics: Solid State Theory
                                                                         CHANGING MANAGEMENT
                                                                         CD/Web     NGE41003        Change Management - Managing Change
BLUEPRINT READING
                                                                         CD/Web     NGE41012        Change Management - Adapting to Change
CD/Web      NGE15727     Blueprint Reading: General Print Reading
CD/Web      NGE15728     Blueprint Reading: Process and
                                                                         MANAGING CHANGE
                         Instrumentation Drawings (R)
                                                                         CD/Web     NGE41231        Managing Change - The Change Process
CD/Web      NGE15729     Blueprint Reading: Electrical Print Reading
                                                                         CD/Web     NGE41232        Managing Change - Overcoming Change
CD/Web      NGE15730     Blueprint Reading: Geometric Dimensioning
                                                                                                    Obstacles
                         and Tolerancing (R)
                                                                         CD/Web       NGE41233      Managing Change - Managing Yourself
CD/Web      NGE15731     Blueprint Reading: Mechanical Print Reading
                                                                                                    Through Change
GENERAL SKILLS
                                                                         CREATING SUCCESSFUL MANAGER SOLUTIONS
CD/Web      NGE15742     General Skills: General Troubleshooting         Web         PL1060     Creating Successful Solutions: Identify the
                         Skills                                                                 Core Issues
CD/Web      NGE15743     General Skills: Total Quality Management        Web         PL1061     Creating Successful Solutions: Solve Problems
CD/Web      NGE15744     General Skills: ISO 9000 (R)                                           Creatively
CD/Web      NGE15745     General Skills: Measuring and Gauging)          Web         PL1062     Creating Successful Solutions: Implement
                                                                                                Solutions Decisively
Management
                                                                         FACILITATION
MANAGING PERFORMANCE                                                     CD/Web       NGE41031      Facilitation - The Effective Facilitator
CD/Web     NGE41051      Managing Performance - Establishing a           CD/Web       NGE41032      Facilitation - The Facilitation Process
                         Performance Plan                                CD/Web       NGE41033      Facilitation - Facilitating Challenging Situations
CD/Web      NGE41052     Managing Performance - The Performance
                         Appraisal Process                               MOVING FROM TECHNICAL PROFESSIONAL TO MANAGER
CD/Web      NGE41053     Managing Performance - Overcoming               CD/Web      NGE43490 Moving from Technical Professional to
                         Performance Appraisal Challenges                                        Manager - Getting Started
                                                                         CD/Web      NGE43491 Moving from Technical Professional to
                                                                                                 Manager - Managing Personnel
                                                                         CD/Web      NGE43492 Moving from Technical Professional to
CORRECTING PERFORMANCE PROBLEMS                                                                  Manager - Managing the IT Department
CD/Web      NGE41061 Correcting Performance Problems -
                       Identifying Performance Problems                  DEVELOPING AS A MANAGER



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CD/Web       PL1056      Developing as a Manager: The Many Roles         Web          PL1115       Making Team Decisions: Organize Team
                         of a Manager                                                              Consensus
                                                                         Web          PL1116       Making Team Decisions: Choose Between
EMPLOYEE PERFORMANCE                                                                               Alternatives
CD/Web     NGE41015      Employee Performance: Managing Difficult        Web          PL1117       Making Team Decisions: Rank Choices by
                         People                                                                    Criteria
CD/Web      NGE41016     Employee Performance: Providing Feedback
CD/Web      NGE41017     Employee Performance: Resolving Conflict        MEASURING TEAM PERFORMANCE
                                                                         Web        PL1118     Measuring Team        Performance: Measure for
EMPOWERING YOUR WORKGROUP                                                                      Success
Web        PL1063    Empowering your Workgroup: Delegate for             Web        PL1119     Measuring Team        Performance: Select the Right
                     Results                                                                   Metrics
Web        PL1064    Empowering your Workgroup: Coach for                Web        PL1120     Measuring Team        Performance: Survey for
                     Achievement                                                               Accurate Data
Web        PL1065    Empowering your Workgroup: Evaluate Staff           Web        PL1121     Measuring Team        Performance: Focus on
                     Performance                                                               Perceptions
                                                                         Web        PL1122     Measuring Team        Performance: Learn from
BUSINESS ETHICS                                                                                Results
CD/Web      NGE41071     Business Ethics - Ethical Decision Making
CD/Web      NGE41072     Business Ethics - Managerial Business           SUCCEEDING THROUGH TEAMWORK
                         Ethics                                          Web         PL1076     Succeeding Through Teamwork: Tune Into
CD/Web       NGE41073    Business Ethics - Organizational Ethics                                Team Communication
                                                                         Web         PL1077     Succeeding Through Teamwork: Resolve Team
MANAGING GENERATIONS                                                                            Conflict
CD/Web     NGE41210      Managing Generations in the Workplace -         Web         PL1078     Succeeding Through Teamwork: Differences
                         Understanding the Generations                                          Make Great Teams
CD/Web       NGE41211    Managing Generations in the Workplace -         Web         PL1079     Succeeding Through Teamwork: Motivate
                         Generations Working Together                                           Teams to Excel
CD/Web       NGE41212    Managing Generations in the Workplace -
                         Recruitment and Retention                       TEAM LEADERSHIP
                                                                         CD/Web     NGE42201        Team Leadership - Developing A High-
MANAGING HIGH PERFORMANCE                                                                           Performance Team
CD/Web      NGE41221 Managing High Performers - Talent                   CD/Web       NGE42202      Team Leadership - Conducting Productive
                       Retention Strategy                                                           Team Meetings
CD/Web      NGE41222 Managing High Performers - Identifying,             CD/Web       NGE42203      Team Leadership - Promoting Your Team's
                       Competencies and Interviewing                                                Effectiveness
CD/Web      NGE41223 Managing High Performers - Training,                TEAM CONFLICT
                       Career and Rewards                                CD/Web      NGE42211       Team Conflict - Resolving Team Conflict
                                                                         CD/Web      NGE42212       Team Conflict - Working in Diversified Teams
Team Management                                                          CD/Web      NGE42213       Team Conflict - Overcoming Conflict with
                                                                                                    Communication
CULTIVATING GREAT TEAMS
Web          PL1066     Cultivating Great Teams: Create an               TEAM PARTICIPATION
                        Invincible Team                                  CD/Web       NGE42001      Team Management - High Performance Teams
Web          PL1067     Cultivating Great Teams: Inspire Team            CD/Web       NGE42002      Team Participation - Teamwork Fundamentals
                        Success                                          CD/Web       NGE42003      Team Participation - Team Communication
Web          PL1068     Cultivating Great Teams: Team Briefings for      CD/Web       NGE42004      Team Participation - Resolving Conflict in
                        Success                                                                     Teams
Web          PL1069     Cultivating Great Teams: Resolve Conflicts       CD/Web       NGE42005      Team Participation - Decision Making in Teams
                        Positively
                                                                         VIRTUAL TEAMS
BUILDING DYNAMIC TEAMS
                                                                         CD/Web      NGE42101       Virtual Teams - The Fundamentals
Web         PL1071       Building Dynamic Teams: Build Dynamic           CD/Web      NGE42102       Virtual Teams - Communicating Effectively
                         Teams                                           CD/Web      NGE42103       Virtual Teams - Participating in Virtual Meetings
Web         PL1072       Building Dynamic Teams: Drive to a Mission
Web         PL1073       Building Dynamic Teams: Strive for
                                                                         VIRTUAL TEAM MANAGEMENT
                         Effectiveness
                                                                         CD/Web      NGE42301 Virtual Team Management - Developing Virtual
Web         PL1074       Building Dynamic Teams: Thrive on
                                                                                                Teams
                         Teamwork
                                                                         CD/Web      NGE42302 Virtual Team Management - Managing Virtual
Web         PL1075       Building Dynamic Teams: Arrive at Peak
                                                                                                Team Relationships
                         Performance
                                                                         CD/Web      NGE42303 Virtual Team Management - Coaching Virtual
                                                                                                Team Members
MAKING TEAM DECISIONS
Web         PL1112       Making Team Decisions: Brainstorm as a
                                                                         PROJECT TEAMS
                         Team
                                                                         CD/Web      NGE42221       Project Team Management - Participating in a
Web         PL1113       Making Team Decisions: Decide Through
                                                                                                    Project Team
                         Silent Voting
                                                                         CD/Web       NGE42222      Project Team Management - Team Building
Web         PL1114       Making Team Decisions: Merge Team
                                                                                                    Techniques
                         Opinions
                                                                         CD/Web       NGE42223      Project Teams - Building a Project Team


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                                                                        CD/Web       NGE46113      Managerial Leadership - Motivating Employees
CROSS FUNCTIONAL TEAMS
CD/Web      NGE42231 Cross-Functional Teams - Goal Setting in a         FRONTLINE LEADERSHIP
                       Cross-Functional Team                            CD/Web      NGE46101       Frontline Leadership - Preparing to Lead
CD/Web      NGE42232 Cross-Functional Teams - Selecting Cross-          CD/Web      NGE46102       Frontline Leadership - Knowledge in the
                       Functional Team Members                                                     Workplace
CD/Web      NGE42233 Cross-Functional Teams - Cross-Functional          CD/Web       NGE46103      Frontline Leadership - Positively Influencing
                       Team Development                                                            Workplace Culture

Operations                                                              MOTIVATION
                                                                        CD/Web       NGE46121      Motivation - Fostering Employee Motivation
                                                                        CD/Web       NGE46122      Motivation - Motivating Through Rewards and
QUALITY MANAGEMENT
                                                                                                   Recognition
CD/Web      NGE44711     Quality Management - The Quality
                                                                        CD/Web       NGE46123      Motivation - Empowering to Increase Motivation
                         Management Process
CD/Web      NGE44712     Quality Management - Quality Management
                         Tools                                          EXECUTIVE LEVEL LEADERSHIP
CD/Web      NGE44713     Quality Management - Business Process          CD/Web      NGE46201 Executive Level Leadership - Becoming an
                         Improvement                                                            Executive Leader
                                                                        CD/Web      NGE46202 Executive Level Leadership - Change and the
TOTAL QUALITY MANAGEMENT                                                                        Executive Leader
CD/Web      NGE44851 Total Quality Management - Fundamentals            CD/Web      NGE46203 Executive Level Leadership - Leadership and
CD/Web      NGE44852 Total Quality Management - Principles                                      Communication
CD/Web      NGE44853 Total Quality Management - Implementation
                       and Tools                                        SUCCESSION PLANNING
                                                                        CD/Web      NGE46301       Succession Planning - Elements and
OPERATIONS MANAGEMENT                                                                              Approaches
CD/Web      NGE44721 Operations Management - Fundamentals of            CD/Web       NGE46302      Succession Planning - Setting up a Succession
                      Operations Management                                                        Planning Program
CD/Web      NGE44722 Operations Management - Operations                 CD/Web       NGE46303      Succession Planning - Successors, Plan
                      Components                                                                   Evaluations, and Planning Tools
CD/Web      NGE44723 Operations Management - Operations
                      Management Tools                                  STRATEGIC DECISION MAKING
                                                                        CD/Web      NGE46011 Strategic Decision Making - Preparing to Make
VALUE CHAIN MANAGEMENT                                                                           Decisions
CD/Web      NGE44741 Value Chain Management - Elements of the           CD/Web      NGE46012 Strategic Decision Making - Making the Right
                       Value Chain                                                               Decision
CD/Web      NGE44742 Value Chain Management - Managing a                CD/Web      NGE46013 Strategic Decision Making - Advanced Decision
                       Value Chain                                                               Making
CD/Web      NGE44743 Value Chain Management - Managing the
                       Transition to a Value Chain                      BUSINESS PROBLEM SOLVING
                                                                        CD/Web      NGE46021 Business Problem Solving - Problem Solving
                                                                                                Fundamentals
Leadership                                                              CD/Web      NGE46022 Business Problem Solving - The Problem-
                                                                                                Solving Process
DECISION MAKING AND PROBLEM SOLVING                                     CD/Web      NGE46023 Business Problem Solving - Critical Thinking
CD/Web      NGE46001 Decision Making & Problem Solving -                                        and Information Analysis
                        Decision Making Fundamentals                    CD/Web      NGE46024 Business Problem Solving - Problem Solving
CD/Web      NGE46006 Decision Making & Problem Solving -                                        Teams
                        Problem Solving Fundamentals
                                                                        COACHING
DELEGATION                                                              CD/Web       NGE41041      Coaching - Building Relationships
CD/Web     NGE46041      Delegation: Understanding Delegation           CD/Web       NGE41042      Coaching - Applying the Coaching Process
CD/Web     NGE46042      Delegation: The Delegation Process             CD/Web       NGE41043      Coaching - Communicating with Employees
CD/Web     NGE46043      Delegation: Monitoring and Evaluating
                         Results                                        MENTORING
                                                                        CD/Web       NGE41091      Mentoring - Implementing a Formal Mentoring
LEADERSHIP DEVELOPMENT                                                                             Program
CD/Web      NGE46002     Leadership Development - Delegation            CD/Web       NGE41092      Mentoring - Developing Your Mentoring Skills
CD/Web      NGE46003     Leadership Development - Goal Setting          CD/Web       NGE41093      Mentoring - Using a Mentor to Your Advantage
CD/Web      NGE46004     Leadership Development - Leading the Way
CD/Web      NGE46005     Leadership Development – Motivation            GOAL SETTING
                                                                        CD/Web      NGE46031       Goal Setting - Reaching Individual Goals
LEARNING TO LEAD                                                        CD/Web      NGE46032       Goal Setting - Goal Setting Tools for Managers
CD/Web       NGE46010    Leading the Way: Learning to Lead              CD/Web      NGE46033       Goal Setting - Organizational Goal Setting

MANAGERIAL LEADERSHIP                                                   MANAGING THE EXPERT
CD/Web      NGE46111     Managerial Leadership - Creating a Vision      CD/Web      NGE41201       Managing the Expert - Understanding Experts
CD/Web      NGE46112     Managerial Leadership - Leading Through        CD/Web      NGE41202       Managing the Expert - Developing a Successful
                         Change                                                                    Environment


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CD/Web      NGE41203    Managing the Expert - Managing the Unique       Web          PL1088        Working Collaboratively - Assert Your Influence
                        Needs of Experts                                Web          PL1089        Working Collaboratively - Build Rapport, Gain
                                                                                                   Trust
WOMEN IN LEADERSHIP                                                     Web          PL1090        Working Collaboratively - Communicate Your
CD/Web      NGE46350    Women in Leadership - Leadership Roles                                     Goals
                        and Styles                                      Web          PL1091        Working Collaboratively - Extend Your
CD/Web      NGE46351    Women in Leadership - Becoming A Leader                                    Influence
CD/Web      NGE46352    Women in Leadership - Developing a
                        Leadership Path                                 WORKING WITH DIFFICULT PEOPLE
                                                                        Web         PL1092       Working with Difficult People - Recognize Work
                                                                                                 Styles
Personal Development                                                    Web         PL1093       Working with Difficult People - Respond to
                                                                                                 Challenges
BALANCING STRESS                                                        Web         PL1094       Working with Difficult People - Cope with
CD/Web      NGE43001    Organizational Skills - Managing Information                             Continued Conflict
ORGANIZATIONAL SKILLS                                                   CAREER DEVELOPMENT
CD/Web      NGE43004    Organizational Skills - Time Management         CD/Web     NGE43041        Career Development - Developing a Career
                                                                                                   Strategy
STRESS MANAGEMENT                                                       CD/Web       NGE43042      Career Development - Excelling in Your Career
CD/Web     NGE43008     Stress Management - Fundamentals for            CD/Web       NGE43043      Career Development - Professional Networking
                        Managers
CD/Web      NGE43007    Stress Management - Fundamentals for            ACHIEVING SUCCESS WITHOUT AUTHORITY
                        Employees                                       CD/Web      NGE43051 Achieving Success Without Authority -
                                                                                                Focusing on Results
WORKPLACE AGGRESSION                                                    CD/Web      NGE43052 Achieving Success Without Authority -
CD/Web     NGE47101     Workplace Aggression - Recognizing                                      Personal Accountability
                        Aggressive Behavior
CD/Web      NGE47102    Workplace Aggression - Defusing                 BALANCING STRESS
                        Aggressive Situations                           Web         PL1081         Balancing Stress   - Measuring Stress
CD/Web      NGE47103    Workplace Aggression - Taking a Proactive       Web         PL1082         Balancing Stress   - Simple Solutions for Stress
                        Approach                                        Web         PL1083         Balancing Stress   - Stress Relieving Habits
                                                                        Web         PL1084         Balancing Stress   - Devise a Stress Control
CREATIVITY AND INNOVATION                                                                          Plan
CD/Web       NGE43003 Creativity and Innovation - Thinking
                          Creatively
CD/Web       NGE43031 Creativity and Innovation - Increasing            Problem Solving and Negotiation
                          Personal Creativity
CD/Web       NGE43032 Creativity and Innovation - Fostering a           ACCEPTING THE DECISION
                          Creative Environment                          Web         PL1153         Accepting the Decision - Sell Your Solution
CD/Web       NGE43033 Creativity and Innovation - Promoting Team        Web         PL1154         Accepting the Decision - Implement
                          Creativity                                                               Decisions

EXPANDING TIME                                                          MAKING GROUP DECISIONS
Web         PL1085      Expanding Time - Develop “SMART” Goals          Web        PL1155      Making Group Decisions - Working Together
Web         PL1086      Expanding Time - Remove Your Barriers           Web        PL1156      Making Group Decisions - The Nature of
Web         PL1087      Expanding Time - Focus on What is                                      Groups
                        Important                                       Web        PL1157      Making Group Decisions - Ensure Group
                                                                                               Success
SELF DEVELOPMENT
CD/Web      NGE43010    Self Development - Balancing Your Personal      DEFINING THE ISSUE
                        and Professional Life                           Web           PL1145       Defining the Issue - Analyze Problems
CD/Web      NGE43011    Self Development - Motivating Yourself to                                  Creatively
                        Perform                                         Web          PL1146        Defining the Issue - Determine the Real
CD/Web      NGE43012    Self Development - Increasing Your                                         Problem
                        Assertiveness
CD/Web      NGE43013    Self Development - Developing Rapport           INVESTIGATING THE PROBLEM
                        Through Communication                           Web          PL1147      Investigating the Problem - Use Investigative
CD/Web      NGE43014    Self Development - Improving Your Memory                                 Tools
CD/Web      NGE43015    Self Development - Positively Influencing       Web          PL1148      Investigating the Problem - Gather Evidence
                        Others                                          Web          PL1149      Investigating the Problem - Interpret Data

TIME MANAGEMENT                                                         MOVING PAST CONFLICT
CD/Web     NGE43021     Time Management - Developing a Plan             Web         PL1096         Moving Past Conflict - Handle Conflict
CD/Web     NGE43022     Time Management - Planning Your Day                                        Rationally
CD/Web     NGE43023     Time Management - Overcoming Challenges         Web          PL1097        Moving Past Conflict - Negotiate for Resolution

                                                                        NEGOTIATING
WORKING COLLABORATIVELY                                                 CD/Web      NGE41081       Negotiating - Preparing for a Negotiation
                                                                        CD/Web      NGE41082       Negotiating - The Negotiation Process


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CD/Web       NGE41083     Negotiating - Advanced Negotiation Tactics      CD/Web       NGE42568      Project Management: Human Resource
                                                                                                     Management
PREPARING TO NEGOTIATE                                                    CD/Web       NGE42569      Project Management: Project Communications
Web         PL1098        Preparing to Negotiate - Know Your Game                                    Management
                          Position                                        CD/Web       NGE42570      Project Management: Project Risk
Web          PL1099       Preparing to Negotiate - Know the Opposing                                 Management
                          Position                                        CD/Web       NGE42571      Project Management: Project Procurement
Web          PL1100       Preparing to Negotiate - Size Up the Playing                               Management
                          Field
                                                                          PROJECT MANAGEMENT PROFESSIONAL (PMBOK ALIGNED)
SOLVING PROBLEMS LOGICALLY                                                Web        PL1027     Project Management Professional: Integration
Web         PL1143     Solving Problems Logically - Solve Problems                              Management
                       Together                                           Web        PL1028     Project Management Professional: Scope
Web         PL1144     Solving Problems Logically - The Problem                                 Management
                       Solving Process                                    Web        PL1029     Project Management Professional: Time
                                                                                                Management I
SELECTING THE SOLUTION                                                    Web        PL1030     Project Management Professional: Time
Web         PL1150        Selecting the Solution - Solve Problems                               Management II
                          Methodically                                    Web        PL1031     Project Management Professional: Cost
Web          PL1151       Selecting the Solution - Group-Based                                  Management
                          Solutions                                       Web        PL1032     Project Management Professional: Quality
Web          PL1152       Selecting the Solution - Cost-Benefit                                 Management
                          Solutions                                       Web        PL1033     Project Management Professional: Human
                                                                                                Resource Management
SELECTING YOUR STRATEGY                                                   Web        PL1034     Project Management Professional:
Web         PL1101      Selecting Your Strategy - Choose Your                                   Communications Management
                        Game Plan                                         Web        PL1035     Project Management Professional: Risk
Web         PL1102      Selecting Your Strategy - Compete to Win                                Management
Web         PL1103      Selecting Your Strategy - Collaborate for         Web        PL1036     Project Management Professional:
                        Solutions                                                               Procurement Management
Web         PL1104      Selecting Your Strategy - Compromise to           Web        PL1037     Project Management Professional: Certification
                        Move Forward                                                            Review
Web         PL1105      Selecting Your Strategy - Choosing Not to         Web        PL1038     Project Management Professional: Professional
                        Negotiate                                                               Responsibility
Web         PL1106      Selecting Your Strategy - Legal and Ethical
                        Concerns                                          PROJECT MANAGEMENT ESSENTIALS
                                                                          CD/Web     NGE41551 Project Management Essentials - Planning a
                                                                                                Project
Project Management                                                        CD/Web     NGE41552 Project Management Essentials - Project
                                                                                                Scheduling and Budgeting
PROJECT MANAGEMENT FUNDAMENTALS                                           CD/Web     NGE41553 Project Management Essentials - Controlling
Web        PL1018     Project Management Overview                                               and Closing a Project
Web        PL1019     Project Management: Initiating a Project
Web        PL1020     Project Management: Planning Project                ADVANCED PROJECT MANAGEMENT
                      Scope                                               CD/Web     NGE41512 Advanced Project Management - Building
Web        PL1021     Project Management: Planning Project                                      Productive Stakeholder Relationships
                      Activities                                          CD/Web     NGE41513 Advanced Project Management - Project
Web        PL1022     Project Management: Project Cost                                          Estimating Techniques
Web        PL1023     Project Management: Executing a Project             CD/Web     NGE41514 Advanced Project Management - Managing
Web        PL1024     Project Management: Controlling a Project                                 Accelerated Projects
Web        PL1025     Project Management: Closing a Project               CD/Web     NGE41515 Advanced Project Management - Setting Up a
CD/Web     NGE41601 Project Management: Government                                              Project Office
CD/Web     NGE41602 Project Management: Pharmaceutical                    CD/Web     NGE41516 Advanced Project Management - Portfolio
                                                                                                Management
PROJECT MANAGEMENT (PMBOK ALIGNED)                                        CD/Web     NGE41517 Advanced Project Management - Project
CD/Web     NGE42561 Project Management: Project Management                                      Management Maturity
                      Framework
CD/Web     NGE42562 Project Management: Project Management                PROJECT LEADERSHIP
                      Processes                                           CD/Web      NGE41521       Project Leadership - Leading the Project Team
CD/Web     NGE42563 Project Management: Project Intergration              CD/Web      NGE41522       Project Leadership - Communicating Within a
                      Management                                                                     Project Team
CD/Web     NGE42564 Project Management: Project Scope                     CD/Web       NGE41523      Project Leadership - Overcoming Obstacles
                      Management
CD/Web     NGE42565 Project Management: Project Time                      ADVANCED PROJECT LEADERSHIP
                      Management                                          CD/Web     NGE41524 Advanced Project Leadership: Organization,
CD/Web     NGE42566 Project Management: Project Cost                                             Strategy and Business Needs
                      Management                                          CD/Web     NGE41525 Advanced Project Leadership: Navigating
CD/Web     NGE42567 Project Management: Project Quality                                          Corporate Structures
                      Management                                          CD/Web     NGE41526 Advanced Project Leadership: Bringing Home
                                                                                                 the Value

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CD/Web      NGE41527    Advanced Project Leadership: Selling            CD/Web       NGE44513      Professional Selling Over the Phone - Closing a
                        Project Management to the Organization                                     Sale

MANAGING IT PROJECTS                                                    Marketing
CD/Web      NGE41531    Managing IT Projects - Project
                        Fundamentals and Initiation
                                                                        PRINCIPLES OF MARKETING
CD/Web      NGE41532    Managing IT Projects - Project Planning and
                        Execution                                       CD/Web       NGE42401 Principles of Marketing - Fundamentals of
CD/Web      NGE41533    Managing IT Projects - Project Control and                              Marketing
                        Closure                                         CD/Web       NGE42402 Principles of Marketing - Product Strategy
                                                                        CD/Web       NGE42403 Principles of Marketing - Distribution Strategy
                                                                        CD/Web       NGE42404 Principles of Marketing – Promotion Strategy
Sales                                                                   CD/Web       NGE42405 Principles of Marketing - Pricing Strategy
                                                                        CD/Web       NGE42406 Principles of Marketing - Writing a Marketing
SALES                                                                                           Plan
Web         PL1001      Sales: Seller Behaviors
Web         PL1002      Sales: Buyer Behaviors                          BRAND MANAGEMENT
Web         PL1003      Sales: Buyer-Focused Selling                    CD/Web     NGE42411        Brand Management - Fundamentals of Brand
Web         PL1004      Sales: The Selling Cycle                                                   Management
Web         PL1005      Sales: Telephone Communications                 CD/Web       NGE42412      Brand Management - Building Brand Equity
Web         PL1006      Sales: Communication Skills                     CD/Web       NGE42413      Brand Management - Managing Brand Equity
Web         PL1007      Sales: Written Communications                   CD/Web       NGE42414      Brand Management - Developing a Brand
Web         PL1008      Sales: Managing a Territory                                                Strategy
Web         PL1009      Sales: Gathering Information                    CD/Web       NGE42415      Brand Management - Integrated Marketing
Web         PL1010      Sales: Planning a Sales Call                    CD/Web       NGE42416      Brand Management - Branding on the Web
Web         PL1011      Sales: The Sales Call
Web         PL1012      Sales: Probing and Questioning                  BRANDING YOUR INTERNET IDENTITY
Web         PL1013      Sales: Presenting Solutions                     Web        PL1123        Branding Your Internet Identity - eMarketing
Web         PL1014      Sales: Closing the Sale                         Web        PL1124        Branding Your Internet Identity - Define Your
Web         PL1015      Sales: Buyer Reactions                                                   Core Business
Web         PL1016      Sales: Concluding a Call                        Web        PL1125        Branding Your Internet Identity - Develop an
                                                                                                 Online Identity
SALES SKILLS                                                            Web        PL1126        Branding Your Internet Identity - Form Strategic
CD/Web       NGE44501   Sales Skills - The Fundamentals                                          Alliances
CD/Web       NGE44502   Sales Skills - Prospecting and Addressing
                        Needs                                           ONLINE MARKETING
CD/Web      NGE44503    Sales Skills - Overcoming Obstacles             CD/Web     IP8090          Marketing Your Business on the Web
CD/Web      NGE44504    Sales Skills - Gaining Customer
                        Commitment                                      SCOPING YOUR INTERNET PROJECT
CD/Web      NGE44505    Sales Skills - Developing a Winning Strategy    Web        PL1127       Scoping Your Internet Project - Evaluate
CD/Web      NGE44506    Sales Skills - Effectively Closing a Sale                               Statistics
                                                                        Web        PL1128       Scoping Your Internet Project - Research
SALES MANAGEMENT                                                                                Accurate Data
CD/Web     NGE44520     Sales Management - Building a                   Web        PL1129       Scoping Your Internet Project - Select Your
                        Championship Sales Team                                                 Web Team
CD/Web      NGE44521    Sales Management - Leading a Sales Team         Web        PL1130       Scoping Your Internet Project - Create an
CD/Web      NGE44522    Sales Management - Motivating Sales                                     eMarketing Budget
                        Teams to Win
                                                                        SIX SIGMA
STRATEGIC SALES                                                         CD/Web       NGE44751      Six Sigma Part 1: Six Sigma Essentials
CD/Web      NGE44531    Strategic Sales: Gaining Access to the          CD/Web       NGE44752      Six Sigma Part 2: Deploying Six Sigma
                        Executives                                      CD/Web       NGE44753      Six Sigma Part 3: Managing Six Sigma Projects
CD/Web      NGE44532    Strategic Sales: Building the Executive
                        Relationship                                    ADVANCED SIX SIGMA
CD/Web      NGE44533    Strategic Sales: Developing Executive           CD/Web      NGE44754       Advanced Six Sigma: The Define Phase of
                        Proposals                                                                  DMAIC
                                                                        CD/Web       NGE44755      Advanced Six Sigma: The Measure and
CONSULTING SKILLS                                                                                  Analysis Phases of DMAIC
CD/Web      NGE44551    Consulting Skills - Building Consulting         CD/Web       NGE44756      Advanced Six Sigma: The Improve and Control
                        Relationships                                                              Phases of DMAIC
CD/Web      NGE44552    Consulting Skills - The Consulting Process
CD/Web      NGE44553    Consulting Skills - Serving as an Internal
                        Consultant                                      SUPPLY CHAIN MANAGEMENT
                                                                        CD/Web      NGE44761 Supply Chain Management: Principles and
PROFESSIONAL SELLING OVER THE PHONE                                                            Concepts
CD/Web     NGE44511 Professional Selling Over the Phone -               CD/Web      NGE44762 Supply Chain Management: Building a
                        Preparation and Strategies                                             Sustained Competitive Advantage
CD/Web     NGE44512 Professional Selling Over the Phone -               CD/Web      NGE44763 Supply Chain Management: Using Models
                        Prospecting
                                                                        LEAN MANUFACTURING

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CD/Web       NGE44771     Lean Manufacturing: Lean Manufacturing
                          Fundamentals
                                                                         Economics
CD/Web       NGE44772     Lean Manufacturing: Lean Manufacturing
                                                                         ECONOMICS
                          Processes
CD/Web       NGE44773     Lean Manufacturing: Application of Lean        CD/Web       NGE48811      Economics Part 1 - The Principles of
                          Manufacturing                                                             Economics
                                                                         CD/Web       NGE48812      Introduction to Economics - Basic Concepts in
                                                                                                    Microeconomics
Support Professionals                                                    CD/Web       NGE48813      Introduction to Economics - Products and
                                                                                                    Markets
ADMINISTRATIVE ASSISTANT SKILLS                                          CD/Web       NGE48814      Introduction to Economics - Foundations of
CD/Web       NGE43301 Administrative Assistant Skills -                                             Macroeconomics
                          Understanding Basic Skills                     Government
CD/Web       NGE43302 Administrative Assistant Skills - Enhancing
                          Your Skills.                                   FEDERAL GOVERNMENT
CD/Web       NGE43303 Administrative Assistant Skills: Excelling as      CD/Web     NGE49901        Federal Government: Gifts and Conflicts of
                          an Administrative Assistant                                               Interest
                                                                         CD/Web       NGE49902      Federal Government: Travel and Political
Business Law and Policy                                                                             Activities

ESSENTIALS OF BUSINESS LAW                                               GOVERNMENT CONTRACTING
CD/Web      NGE46601 Essentials of Business Law - The Legal              CD/Web     NGE49921 Government Contracting: Overview of
                         Environment                                                            Government Contract
CD/Web      NGE46602 Essentials of Business Law - Contract Law           CD/Web     NGE49922 Government Contracting: Working with
CD/Web      NGE46603 Essentials of Business Law - Employment                                    Government Contracts
                         Law                                             Accounting and Finance
CD/Web      NGE46604 Essentials of Business Law – Cyber Law
                                                                         MICROSOFT MONEY
                                                                         Web        IP7090          Managing Finances using Money 2002
                                                                         CD/Web     NGE15004        Money 2003 – Manage Your Finances
                                                                         CD/Web     NGE15094        Microsoft Money 2004 Standard
Business Strategy
                                                                         QUICKEN
STRATEGIC MANAGEMENT                                                     CD/Web       NGE15005      Quicken 2003 Deluxe: Personal Finance
CD/Web      NGE42501      Strategic Management - Establishing                                       Management
                          Strategic Focus                                CD/Web       NGE15047      Quicken 2004 Deluxe: Managing Your Personal
CD/Web       NGE42502     Strategic Management - Analyzing Strategic                                Finances
                          Options
CD/Web       NGE42503     Strategic Management - Developing a            FINANCIAL MANAGEMENT
                          Successful Plan                                CD/Web      NGE48601       Financial Management: Accounting
                                                                                                    Fundamentals
COMPETITIVE INTELLIGENCE                                                 CD/Web       NGE48602      Financial Management: Understanding
CD/Web       NGE42511 Competitive Intelligence - Implementing a                                     Financial Statements
                         Competitive Intelligence System                 CD/Web       NGE48603      Financial Management: Financial Planning and
CD/Web       NGE42512 Competitive Intelligence - Analysis and                                       Forecasting
                         Dissemination                                   CD/Web       NGE48604      Financial Management: Cash Analysis and
CD/Web       NGE42513 Competitive Intelligence - Researching                                        Management
                         Online                                          CD/Web       NGE48605      Financial Management: Analyzing Financial
                                                                                                    Statements
INTERNATIONAL BUSINESS ESSENTIALS                                        CD/Web       NGE48606      Financial Management: Inventory Costing and
CD/Web      NGE46501 International Business Essentials - The                                        Depreciation
                         Global Business Environment
CD/Web      NGE46502 International Business Essentials -                 BUSINESS PERSONAL FINANCE
                         Succeeding as a Global Manager                  CD/Web      NGE15043 Basic Personal Finance
CD/Web      NGE46503 International Business Essentials -
                         Conducting Business in Europe                   BUSINESS FINANCE
                                                                         CD/Web       NGE48511      Business Finance - Risk Analysis
MANAGING BUSINESS RISK                                                   CD/Web       NGE48512      Business Finance - Time Value of Money
CD/Web     NGE42521 Managing Business Risk - Developing a Risk           CD/Web       NGE48513      Business Finance - Valuation of Stocks and
                       Management Plan                                                              Bonds
CD/Web     NGE42522 Managing Business Risk - Risk Assessment             BUSINESS ACCOUNTING
                       and Control                                       CD/Web      NGE48521       Business Accounting - Accounting for Assets
CD/Web     NGE42523 Managing Business Risk Part 3                        CD/Web      NGE48522       Business Accounting - Accounting for Liabilities
                                                                         CD/Web      NGE48523       Business Accounting - Accounting for
NETWORKING/NETMEETING                                                                               Stockholders' Equity
CD/Web     NGE15029         Wireless Networking for Small Businesses
CD/Web     NGE15042         NetMeeting
                                                                         FINANCIAL STATEMENTS



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CD/Web      NGE48531    Financial Statements - Financial Statements
                        Analysis
CD/Web      NGE48532    Financial Statements - Reading and
                        Analyzing an Annual Report
CD/Web      NGE48533    Financial Statements - Analyzing Cash
                        Flows

BUDGETING
CD/Web      NGE48541    Budgeting - Creating and Analyzing a
                        Budget
CD/Web      NGE48542    Budgeting - Operating and Manufacturing
                        Budgets
CD/Web      NGE48543    Budgeting - Capital Budgeting

PRIMEFINANCE
Web         PL1167      PrimeFinance: The Ground Rules
Web         PL1168      PrimeFinance: The Financial Statements
Web         PL1169      PrimeFinance: Evaluating Performance
Web         PL1170      PrimeFinance: Budgeting Matters
Web         PL1171      PrimeFinance: How to Budget
Web         PL1172      PrimeFinance: Making Investment Decisions

SHESHUNOFF BASIC TRAINING FOR TELLERS
CD/Web     NGE14859 Sheshunoff Basic Training for Tellers: The
                        Professional Teller
CD/Web     NGE14860 Sheshunoff Basic Training for Tellers: Cash
                        Handling and Balancing
CD/Web     NGE14861 Sheshunoff Basic Training for Tellers: Check
                        Handling and Account Transactions
CD/Web     NGE14862 Sheshunoff Teller Regulatory Compliance:
                        Regulation CC (EFAA)
CD/Web     NGE14863 Sheshunoff Teller Regulatory Compliance:
                        Regulation DD (Truth in Savings)
CD/Web     NGE14864 Sheshunoff Teller Regulatory Compliance:
                        Bank Secrecy Act and USA Patriot Act
CD/Web     NGE14865 Sheshunoff Teller Regulatory Compliance:
                        Regulation E (EFTA)
CD/Web     NGE14866 Sheshunoff Teller Regulatory Compliance:
                        Regulation P (Privacy)
CD/Web     NGE14867 Sheshunoff Quality Customer Service

SHESHUNOFF EXPEDITED FUNDS AVAILABILITY ACT
CD/Web     NGE16090 Sheshunoff Expedited Funds Availability Act
                        (Regulation CC)
REGULATORY COMPLIANCE
CD/Web     NGE16091 Regulatory Compliance Series - Electronic
                        Fund Transfer Act (Reg E)
CD/Web     NGE16092 Regulatory Compliance Series - Flood
                        Disaster Act, Nat’l Flood Insurance Act
CD/Web     NGE16093 Regulatory Compliance Series - Demand
                        Deposits and Reserve Requirements
                        (Regulations Q and D)




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