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PERFORMANCE WORK STATEMENT
FOR
TURKEY/SPAIN BASE MAINTENANCE
CONTRACT (TSBMC)
INCIRLIK AB, IZMIR AS, ANKARA ASF,
TURKEY & MORÓN & ZARAGOZA
AIR BASE, SPAIN
11Aug 2009
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
TABLE OF CONTENTS
Section Paragraph Title Page
I Description of Services/General Information
Chapter 1 – General Requirements
1.0. Description of Services 6
1.1. General Personnel Qualifications 6
1.2. Instructional Guidance 6
1.3. Organizational Conflicts of Interest 6
1.4. Records Management 7
1.5. Logistics Support 7
1.6. Conservation of Utilities 8
1.7. Travel 8
1.8. Exercise Support 8
1.9. Contingency Support 8
1.10. Material Acquisition/Equipment Purchase 8
1.11. Over and Above Services 9
1.12. Hours of Operations 9
1.13. Mission Essential Services 9
Chapter 2 – Program Management
2.0. Program Management 10
2.1. Key Personnel 10
2.2. Local Workforce Employee Information 10
2.3. Security 10
2.4. Performance Management 10
2.5. Interpretation/Translation Support 11
2.6. Requirements Specific to Turkey 11
2.7. Requirements Specific to Spain 11
2.8. Reports 11
2.9. Support Agreement 12
2.10. Cost Element Breakout 12
Chapter 3 – Civil Engineering
3.0. General 13
3.1. Director of Civil Engineering Role 13
3.2. Meetings 13
3.3. Administration 13
3.4. Resource Management 13
3.5. Financial Management 13
3.6. Real Estate 13
3.7. Real Estate Leases 14
3.8. Information Technology/ADPE 14
3.9. Trend Analysis 14
3.10. Engineering and Construction Management 14
3.11. Community Planning & Project Programming 14
3.12. Design 14
3.13. Technical Services 14
3.14. Contract Execution and Construction Management 15
3.15. Energy Management/Utility Contracts 15
3.16. Environmental Management 15
ATTACHMENT 1 – Performance Work Statement 2
Table of Contents
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
Section Paragraph Title Page
3.17. Compliance 15
3.18. Hazardous Material/Waste 16
3.19. Plans and Programs 16
3.20. Operations 16
3.21. Work and Resource Management 16
3.22. Safe Maintenance 17
3.23. Customer Services 18
3.24. Refuse Services 18
3.25. Airfield Maintenance 18
3.26. Heavy Repair 18
3.27. BASH 19
3.28. Infrastructure 19
3.29. Sewage Collection & Treatment 20
3.30. Storm Water Systems 21
3.31. Liquid Fuels 21
3.32. Housing Management 21
3.33. Military Family Housing Management 21
3.34. Off-base Housing Support 21
3.35. FMO Management 22
3.36. Fire and Emergency Services 22
3.37. Management & Plans 22
3.38. Fire Operations 22
3.39. Contingency & Exercise 23
3.40. Zaragoza Support 23
3.41. Contractor Personnel 24
3.42. Specific CE Personnel Positions 24
Chapter 4 – Postal Services and Communications
4.0. Postal Services 28
4.1. Custodian of Postal Effects (COPE) 28
4.2. Retail Services 28
4.3. Receipt and Dispatch 28
4.4. Postal Services Center 28
4.5. Director & Locator Operations 28
4.6. Claims 28
4.7. USPS Supply & Equipment 29
4.8. Registered Mail 29
4.9. Explosive Detection Equipment 29
4.10. Communications Support 29
4.11. Contractor Personnel 29
4.12. Hours of Operation- Postal 29
4.13. Communication Support 29
4.14. Contractor Personnel 29
Chapter 5 – Force Support
5.0. Force Support Services 32
5.1. Food Services Operations 32
5.2. Pastry Operation 32
5.3. Food Service Accounting 32
5.4. Sanitation Requirements 33
5.5. Maintenance and Repair 33
5.6. Contractor Personnel 33
ATTACHMENT 1 – Performance Work Statement 3
Table of Contents
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
Section Paragraph Title Page
5.7. Hours of Operation 33
5.8. Emergency or Special Events Services 33
5.9. Food Services Quality Control Program 34
5.10. Golf Course Maintenance 34
5.11. Bowling Center Equipment Maintenance 34
5.12. Lodging Services 35
5.13. Reservation Assistance Office (RAO) 35
5.14. Fitness and Sports (Moron Only) 36
5.15. Lifeguard/Pool Operations (Moron Only) 36
5.16. Library and Information Services (Moron Only) 36
5.17. Publicity/ Computer Data Support (Moron Only) 37
5.18. School Liaison (Moron Only) 37
5.19. Contractor Personnel (Moron Only) 37
5.20. Hours of Operation 38
Chapter 6 – Logistics Support Services
6.0. Fuels Management Services 40
6.1. Fuel Accounting System Resource Control Center (RCC) 40
6.2. Inspection Discrepancies 40
6.3. Data 40
6.4. Security Program and Technical Orders 40
6.5. Fuels Directive Library and Systems 40
6.6. Cryogenics 40
6.7. Fuels and Storage Systems 40
6.8. Compliance 41
6.9. In-Garrison Expeditionary Site Plan (IGESP) 41
6.10. Automatic Fuel Services Stations (AFSS) 41
6.11. Aircraft Support Services 41
6.12. Transient Alert 41
6.13. Tool Control Program 41
6.14. Aircraft Crash and Recovery Program 42
6.15. Aerospace Ground Equipment (AGE) 42
6.16. Air Terminal Services 43
6.17. Vehicle Management Services 43
6.18. Izmir AS & Ankara Support 45
6.19. Vehicle/Equipment Clearance Service 45
6.20. Ammunition/Weapons Clearance Service 46
6.21. Contingency/Exercise Support 46
6.22. Material Management Services 46
ATTACHMENT 1 – Performance Work Statement 4
Table of Contents
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
Section Paragraph Title Page
6.23. Management and Systems Services 47
6.24. Traffic Management Operations (TMO) Services 47
6.25. Customs Border Clearance Agents Program (CBCAP) 48
6.26. Contractor Personnel 50
6.27. Contractor Required Training 55
6.28. Hours of Operations 55
Chapter 7 – Safety, Occupational Health, Industrial Hygiene
& Ambulance Services
7.0. Safety, Occupational Health and Industrial Hygiene 57
7.1. Protection of AF Personnel 57
7.2. Industrial Hygiene Support to AF Personnel and Operations 58
7.3. Safety Program 58
7.4. Ambulance Services 59
7.5. Emergency Response and Patient Transport 60
7.6. Response to In-Flight Emergencies 60
II Services Summary
1. Services Summary (All Chapters) 7 pgs
III Government Furnished Property & Services 50 pgs
1.1. Government Furnished Facilities Chapters 1 & 2
1.2. Government Furnished Property
1.3. Government Furnished Material
1.4. Government Furnished Services
1.5. Government Furnished Training
3.1. Government Furnished Facilities Chapter 3
4.1. Government Furnished Facilities Chapter 4
5.1. Government Furnished Facilities Chapter 5
6.1. Government Furnished Facilities Chapter 6
7.1. Government Furnished Facilities Chapter 7
Appendices
1 Workload Estimates 30 pgs
2 Required Reports 3 pgs
3 Expected Operational Rates on Systems/Equipment/Metrics 1 pg
4 Custodial Standards 13 pgs
5 Grounds Maintenance Standards 3 pgs
6 Grass Cutting Maps Turkey & Spain 4 pgs
7 AF Integrated Solid Waste Management Standards 2 pgs
8 Instructions for Cost Element Breakout 3 pgs
9 GFP Lists Spain (Representative)
10 GFP Lists Turkey (Representative) 77 pgs
11 VAL List Turkey 78 pgs
12 VAL List Spain 8 pgs
ATTACHMENT 1 – Performance Work Statement 5
Table of Contents
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
SECTION I
DESCRIPTION OF SERVICES/GENERAL INFORMATION
Chapter 1 - General Requirements
1.0. DESCRIPTION OF SERVICES: The contractor shall provide all personnel, supervision, equipment, tools,
materials, transportation, and other items and services necessary to perform the requirements as defined in this PWS
at the locations listed in each annex, with the exception of the Government property and services identified in
Section III and Appendix 5. The requirements consist of day–to–day base operation and maintenance services at
Incirlik AB, Izmir AS and Ankara, Turkey, and Morón Air Base and Zaragoza, Spain, in the functional areas of:
Program Management; Postal Services (Moron AB Only) & Communications; Safety & Occupational
Health/Industrial Hygiene & Ambulance Service; Civil Engineering; Force Support; Logistics. The contractor shall
also perform necessary phase-in services (to include a joint property inventory IAW FAR 45 with the outgoing
contractor) during the contract phase-in period, as well as perform necessary activities to phase-out upon award of a
successor contract during the final year of contract performance, IAW FAR 52.237-3. The Performance Work
Statement (PWS) focuses on performance outcomes not methods. The contractor shall establish a partnering
relationship with Turkey and Spain communities applicable to this PWS to continuously improve the quality of
programs and services offered to its customers. Unless specifically stated, requirements apply to installations in
both countries.
1.1. GENERAL PERSONNEL QUALIFICATIONS: The contractor shall employ personnel who are qualified
and trained for their particular position. The contractor shall not employ personnel for work under this contract if
identified by the ACO as a potential threat to the health, safety, security, general well being or operational mission
of the installation and its population. All employees filling positions identified as Mandatory American National
(AN) shall have, or be capable of obtaining, a U.S. SECRET Security Clearance. The contractor shall be responsible
for obtaining any necessary licenses, clearances, permits, etc. to comply with any applicable U.S., Base, host nation
laws, codes, and regulations. The contractor maintains records of training and ensures availability for Government
review.
1.1.1. The contractor shall ensure employees maintain proper personal hygiene and a neat, professional appearance
while in the performance of their duties. The contractor‟s employees shall be easily recognizable by wearing
distinctive clothing bearing the name of the company or by wearing appropriate badges. For managers and
supervisors, job titles are included in addition to their name.
1.1.2. Personnel Language Proficiency. All contractor personnel shall be proficient in reading, writing,
understanding and speaking English and host-nation language at a level necessary to fully perform all required
duties and tasks of their position. The ACO may request demonstrations of ability to meet personnel language
proficiency requirements by any reasonable method.
1.2. INSTRUCTIONAL GUIDANCE: This document references AFIs, DoDIs, DoDDs and other guidance. It is
the government‟s intent and understanding that the contractor shall meet the intended outcome desired by the
referenced AFI or other instructions. The contractor is responsible and encouraged to determine the most effective
and efficient means by which these outcomes are met or exceeded. The contractor shall implement the latest
editions of applicable instructions. Advise the government of applicable policy or instructional changes. When
guidance updates affect the contract price the contractor shall immediately notify the ACO before implementing the
change.
1.3. ORGANIZATIONAL CONFLICT OF INTEREST (OCI): Except with the prior written consent of the
Contracting Officer, the contractor (including any subsidiary, affiliate, or successor entity) shall not compete (as a
prime contractor, subcontractor, main supplier or consultant) during the period of this contract (including any
extension thereof) and for one year thereafter, for the award of any contract for construction, supplies or services
principally applying to any or all of the contract work sites under this contract for which the contractor initially
served as the design agent or requirements developer. This prohibition does not extend to a competitive follow–on
to this contract.
ATTACHMENT 1 – Performance Work Statement 6
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
1.4. RECORDS MANAGEMENT: The contractor shall conduct a comprehensive records management program
to include creating, maintaining, and disposing of Government required records that are specifically cited in the
PWS or required by the provisions of mandatory directives. If requested by the Government, the contractor shall
provide the original record, or a reproducible copy of any such record, within 5 working days of receipt of the
request.
1.4.1 The contractor shall retain and keep current all official files, manuals, charts, and drawings, and technical
orders, including electronic documents, required for the performance of this contract in accordance with AFMAN
37–123, AFI 33–364 and DoDD 5015.2–STD. Transfer all official documentation and files created, managed, and
received by the contractor to the follow–on contractor or Government personnel. Dispose of operational records and
data as directed by the ACO if guidance is not provided within other directives.
1.4.2. Obtain, post and distribute Technical Orders (TO) to customers within twenty-four hours of receipt (or the
next business day).
1.4.3. The contractor shall refer requests for information from the public to the ACO.
1.5. LOGISTICS SUPPORT. The following are typical services available at the various installations. Use of
these facilities by contractor personnel shall be in accordance with the Status of Forces Agreement (SOFA). Lack of
availability of any of these services shall not serve as a basis for claims by the contractor against the Government for
increased cost of contract performance.
1.5.1. Commissary (includes rationed items).
1.5.2. AAFES facilities (includes military exchange, theater, food concessions, etc.).
1.5.3. Class Six (alcoholic beverages, includes rationed items).
1.5.4. Customs exemptions and duty–free importation of household goods in accordance with host nation country
custom clearance regulations covering personal property of US contractor personnel.
1.5.5. Local government transportation for official government business (non–tactical vehicle).
1.5.6. Community recreational facilities.
1.5.7. Military banking services, accounting and finance services, credit union.
1.5.8. Military Postal Service. DoD 4525.6–M, DoD Postal Manual, AP 1.3.17 Personal mail services are available
for U.S. citizen employees and sponsored dependents. Contract related mail authorized as official mail.
1.5.9. Mortuary Service. In the event of death of such employee or authorized dependents, the US government shall
provide such assistance as is necessary, including, but not limited to, embalming preparation of remains for
shipment, and furnishing of transfer care of the expeditious handling of such remains. The cost incurred through the
assist rendered by the US government in handling of such remains shall be reimbursed to the US government by the
contractor in accordance with applicable regulations and directives.
1.5.10. Officer and non–commissioned officer clubs.
1.5.11. Privately owned vehicle (POV) license.
1.5.12. POV registration.
1.5.13. Purchase of petroleum and oil (POL) products.
ATTACHMENT 1 – Performance Work Statement 7
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
1.5.14. Transient billets. NOTE: Transient billets may be authorized on a space–available basis after all other
eligible personnel have been billeted.
1.5.15. Messing facilities at remote sites (only on a reimbursable basis).
1.5.16. Continuing education services.
1.5.17. Chapel services.
1.5.18. Dependent schools (On a space-available, tuition–paying basis). NOTE: Dependent schools are not
authorized on a space-required basis for contractor personnel.
1.5.19. Emergency medical and dental services on a reimbursable basis.
1.5.20. Emergency transportation incidental to medical and dental treatment may be provided by the US Air Force
under the following conditions:
1.5.20.1. Transportation in US government ambulances may be furnished by the US government at no cost.
1.5.20.2. Transportation by air for medical reasons may be furnished by the US government. The cost of such
transportation to the contractor will be at the rate provided in the international rate book if the service is on a regular
(routine flight schedule). The contractor will not be reimbursed by this contract for this transportation. This
paragraph shall also apply in the event of the death of a US employee or dependent and where transport of remains
will be involved.
1.5.21. Immunization and physical examination required by the US government of the contractor American national
employees and dependents will be US government furnished in US government facilities, where and when available.
1.5.22. PET/Firearm registration and control.
1.5.23. Law enforcement (limited to accident investigation and on-scene interpreters, if required).
1.6. CONSERVATION OF UTILITIES: Contractor personnel shall make every effort to conserve utilities and
comply with established energy reduction policy. Contractor personnel shall make every effort to reduce waste and
recycle in accordance with mandated installation policy.
1.7. TRAVEL (CLIN 0009, 0010, 1007, 1008, 2007, 2008, 3007, 3008, 4007 and 4008): The contractor shall
conduct travel in support of mission requirements as defined in the PWS or as directed by the ACO.
1.8. EXERCISE SUPPORT: The contractor shall support military exercises in various functional areas. The type
and frequency of these exercises are identified in Appendix 1, Workload Estimates.
1.9. CONTINGENCY SUPPORT (CLIN 0005, 0006, 1003, 1004, 2003, 2004, 3003, 3004, 4003 and 4004): The
contractor shall provide contingency support as defined by the functional area chapters and directed by the ACO.
1.9.1. The contractor shall segregate incurred costs associated with the contingency for reimbursement. Submit
separate invoices and a separate cost performance report on a monthly basis covering funds expended and projected
expenditures for the course of the contingency. Within 10 calendar days of decision, contractor shall submit a cost
proposal for the contingency effort to the Contracting Officer.
1.10. MATERIAL ACQUISITION/EQUIPMENT PURCHASE (CLIN 0005, , 1004, , 2004, 3004, and 4004):
The contractor shall acquire all materials necessary to meet TSBMC requirements with the exception of Government
Furnished Property (GFP) as referenced in Section III of this PWS. These materials shall be obtained through
Government supply channels if available. Obtain written approval from the Functional Director/Functional
Commander (or other authorized Government representative) for any purchase in excess of $5,000.
ATTACHMENT 1 – Performance Work Statement 8
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
1.11. SERVICES OVER AND ABOVE (CLIN 0009, 0015, 1012, 1013, 2012, 2013, 3012, 3013, 4012 and
4013): The contractor shall, as directed by the ACO, provide services that are within the general scope of the
contract but not included in the contract baseline. Services acquired under this paragraph will be negotiated with the
contracting officer on a cost-reimbursable basis.
1.12. HOURS OF OPERATION: Hours for local national employees may differ in accordance with applicable
labor laws or labor agreements. In this case, use applicable local national employee work hours. Work hours listed
in this PWS do not include transportation time to and from work. Normal work hours are from 0730-1630 Monday
through Friday unless stated differently elsewhere within this PWS.
1.13 MISSION ESSENTIAL SERVICES: Mission essential services are minimum support required to sustain
flying operations and maintain key infrastructure. Provide the services designated as mission essential services in
accordance with the terms and conditions of the contract during period of crisis. The mission essential services are:
1.13.1 TURKEY (ALL LOCATIONS): CIVIL ENGINEERING - Base Power Plant, Water Production & Sewage
Treatment, Runway Sweepers, Fire Department, Liquid Fuels Maintenance, After Duty Emergency Services for
Electrical and Mechanical systems; LOGISTICS – MICAP Delivery (TMO), Vehicle Operations, Emergency
Vehicle Maintenance for Fire Trucks, MHE, Wreckers, Refuelers, and Command & Control Vehicles, Air Terminal
Operations Center; SERVICES – Dining Facility with all food service options.
1.13.2 SPAIN (MORON): CIVIL ENGINEERING - Base Power Plant, Water Production & Sewage Treatment,
Runway Sweepers, Fire Department, Liquid Fuels Maintenance, After Duty Emergency Services for Electrical,
Plumbing; LOGISTICS--Petroleum, Oil and Lubricants (POL), Demand Processing & MICAP Support (Supply &
TMO), Vehicle Operations, Emergency Vehicle Maintenance for Ambulances, Fire Trucks, MHE, Wreckers,
Refuelers, and Command & Control Vehicles, Air Terminal Operations Center, Aerospace Ground Equipment,
Transient Alert; MEDICAL--Emergency Ambulance/Technician Response; SERVICES--Dining Facility with
limited service options, Lodging (Hotel Frontera) with minimum Linen Exchange and Janitor Service, Lodging
(Contingency Dorms) with minimum Linen Exchange and no Janitor Service.
ATTACHMENT 1 – Performance Work Statement 9
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
Chapter 2 - Program Management
2.0. PROGRAM MANAGEMENT (PM): The contractor shall efficiently provide operation and maintenance
support services at the installations. The contractor shall appoint a Program Manager (Mandatory AN) and Alternate
(Mandatory AN, may be dual–hatted). The PM and alternate shall have full authority to act for the contractor on all
matters relating to daily operation of this contract. The PM shall not participate in strikes or other activities
resulting in absence from work caused by labor unrest.
2.1. KEY PERSONNEL: Key personnel shall be available to meet with Government representatives during
normal work hours. The contractor shall provide and maintain a list of key personnel and emergency contact
numbers.
2.2. LOCAL WORKFORCE EMPLOYEE INFORMATION: The contractor shall provide and maintain a list
of all local national employees by location and function with the following information: (1) Employee‟s Name; (2)
Date of Birth; (3) Location of Work; (4) Job/Position Title, e.g., plumber, electrician, lead man, carpenter, foreman,
etc.; (5) Labor Classification; (6) Nationality; (7) Date of Hire; (8) Labor cost (monthly), broken down into: Salary,
Bonus, Benefits, Social Security, Toxic/Hazardous Duty Pay and Night Shift Premiums, Longevity, Other (specify).
Such information, except the Employee‟s Name, will not be considered proprietary and may be released as part of
any future competitive solicitation of proposals.
2.3. SECURITY: The contractor shall implement a Security Training and Education program IAW installation
Security Forces policies. The contractor shall train personnel within 30 calendar days of employment and annually.
The contractor shall prevent unauthorized access to TSBMC-controlled facilities and equipment. Develop and
follow procedures for key control and lock combination control. Ensure Information Condition (INFOCON) and
Force Protection Condition (FPCON) are posted at the entrance to all contractor-operated or contractor-occupied
facilities. Comply with and provide input to the Installation Security Plan (ISP) and the Anti–Terrorism/Force
Protection (AT/FP) Plan.
2.3.1. PASS & REGISTRATION SPECIALIST FUNCTION (ANKARA). The contractor shall perform the
Pass and Registration services. Contractor shall issue DoD Identification cards IAW AFI 36–3062(1), AR 600–8–
14 and DoD Directive 1000.22 (DD Form 1172) to authorized personnel, ensuring personnel record verification and
correctness using DEERS RAPIDS IAW DoD directive 1341.1. Maintain system software. Maintain files in
accordance with AR 25–400–2 and attend any training and conferences related to DEERS/RAPIDS programs.
Properly receive, secure and account for monies and passports. Post monthly reports for the accountability of issued
Identification cards and update records. Process USAFE Form 181, Military Driver‟s License applications.
2.3.1.1. Process and issue all Turkish Identification Card (Blue Book) applications, for US military, submitted by
agencies throughout Turkey for TGS approval, maintaining accountability and distribution. Process and issue all
Residence Permits for ODC–T, TLO, OSI, DET 1, APO, DoDDS and DECA US military family members for TGS
coordination, maintaining accountability and distribution.
2.3.1.2. Process extension requests in reference to importation of household goods of US military members
stationed at Incirlik Air Base. Process and issue all POV tax exemptions and transfer requests, to include second
POV tax exemption and second POV transfer requests. Interpret, translate and complete forms required for vehicle
transactions and retain completed forms until the POV owner PCS from the Ankara area.
2.4. PERFORMANCE MANAGEMENT: Implement performance assessment and improvement processes
(Quality Management and Quality Control) that are documented in a Management Performance Assessment Plan
(MPAP). The final MPAP becomes a compliance document subsequent to acceptance by the ACO. The MPAP
shall contain a description of the contractor‟s industrial and labor relations interface with the Host Nation
Government and unions. It shall also describe general support services to be provided by the contractor‟s corporate
and/or regional offices and interfaces with key Government personnel (i.e., base/wing/group commanders,
contracting officers, Functional Commanders/Functional Directors (FC/FD), Quality Assurance Personnel (QAP)
and headquarters staff personnel). The MPAP shall be kept current and accurate. Deficiencies shall be corrected in
ATTACHMENT 1 – Performance Work Statement 10
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
a timely manner and analyze root causes to prevent reoccurrence. Report performance assessment data, to include
trend analysis, quarterly during a Performance Status Review Meeting.
2.5. INTERPRETATION/TRANSLATION SUPPORT: Contractor shall provide translation of operating
instruction, procedures and all other documents required for efficient performance of this contract. Translations
shall be placed or posted in close vicinity to each work area. Contractor shall provide a means of rapid
communication, translation, and interpretation between all levels of its organization. Interpreters/translators shall be
present during all exchanges of information requiring interpretation or translation.
2.6. REQUIREMENTS SPECIFIC TO TURKEY:
2.6.1. PAYROLL SERVICES: The contractor shall provide appropriated and nonappropriated funded local
national payroll services for government TN employees. Prepare TN Pay Slips/Pay Envelopes monthly on each
employee from data submitted on the individual time and attendance reports. Prepare all monthly employee taxes
and insurance reports as prescribed by applicable Turkish Directives, and a listing of employee‟s name and gross
pay for union dues purposes. Reimburse the U.S. Air Force or 39th Services Squadron for any penalty or charge
incurred which was the fault of the contractor or his employees. Process all end of year tax rebate claims from
employees. Submit a completed actual payroll adjusted based on corrected time sheets not later than 2 workdays
prior to the 5th day of the month in which the payroll is due. The 2 workdays must take into consideration all US
and Turkish holidays, weekends, and scheduled “down” days. Furnish the Financial Services Office monthly
accrual amounts in total by organization for annual bonuses, base pay, employer contributions, overtime by type
(Regular, Saturday Regular/Saturday Extended, Sunday Regular/Sunday Extended), and severance pay not later than
2 workdays prior to the 5th day of the month in which the payroll is due. The 2 workdays must take into
consideration all US and Turkish holidays, weekends, and scheduled “down” days. As a minimum the report will
show a breakout of the following:
(1) Documentation showing the gross pay for each employee, deductions for taxes, social insurance, union dues,
and other miscellaneous deductions.
(2) Original social insurance and tax report documents.
(3) Listing showing gross wage charges in foreign currency units by organization broken out by:
(a) Overtime
(b) Basic Pay
(c) Bonus
(d) Other Bonus
(e) Benefits
(f) Severance Pay
(g) Employer Contributions
2.6.2. ADMINISTRATIVE SUPPORT SERVICE FUNCTION (ANKARA). The contractor shall provide full
range of typical administrative support services as required by the Chief, ALD. Services also include serving as
liaison with US/Turkish government agencies and assisting in planning/coordinating MWR events, development of
minor computer graphic functions, performing Command Sponsorship Coordinator duties, serve as the ODC-T
Customer Account Representative (CAR) Publications clerk, and order accountable materials and forms as needed.
2.7. REQUIREMENT SPECIFIC TO SPAIN: The contractor shall provide security liaison presence at
Zaragoza, Spain in support of NASA launches, projects and maintenance visits. Support NASA specific training for
Spanish Air Force (SAF) and USAF security teams, as required at Moron and Zaragoza. Provide local area, site
security procedures, and installation access briefings, as needed. Maintain all security support plans for Morón AB
and Zaragoza between Department of Defense Manned Space Flight Support Office (DDMS) and NASA. Attend all
training required by NASA or DDMS. Overall intelligence matters are the responsibility of the Resource Security
Officer (RSO, US Embassy Madrid) and Office of Special Investigations (OSI).
2.8. REPORTS: Contractor is responsible for providing reports listed in Appendix 2. Contractor shall
electronically post and update, as necessary or required, reports, automated data products, databases, etc, as
identified in Appendix 2 to a virtual, centralized point (for example, a website). Provide and control electronic
desktop access to this point to ensure only authorized government and contractor personnel are allowed to view,
ATTACHMENT 1 – Performance Work Statement 11
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
print, change, or edit data. This centralized point and all data contained therein are the property of the government.
This database/website shall be passed on to the successor contractor for continuity of service.
2.9. SUPPORT AGREEMENTS. Coordinate on any Host–Tenant Support Agreement (HTSA), Inter-Service
Support Agreement (ISSA), Memorandum of Understanding (MOU), leases and other local agreements. Maintain
reference copies as required.
2.10. COST ELEMENT BREAKOUT: Contractor shall electronically submit to the ACO within 15 calendar
days after the end of each month a Cost Performance Report (CPR) in accordance with the instructions provided in
Appendix 8. A separate CPR shall be submitted for Baseline and Contingency efforts.
ATTACHMENT 1 – Performance Work Statement 12
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
Chapter 3 – Civil Engineering
3.0. GENERAL. The contractor shall provide all Civil Engineering functions at facilities in Spain and Turkey.
3.1. DIRECTOR OF CIVIL ENGINEERING (DCE) ROLE. The Contractor shall provide a senior individual to
provide guidance, advice, consulting services and staff coordination in all Civil Engineering (CE) matters and be
responsive to inquiries concerning any aspect of the operation from Government personnel. Provide required
training to maintain a proficient work force. The contractor shall ensure compliance on all CE related inspection
items. Inspections may include, but are not limited to Unit Compliance Inspections (UCIs), Nuclear Surety
Inspections (NSIs), Environmental Safety Occupational Health Compliance Assessment Management Program
(ESOHCAMP), internal self-inspections, and Staff Assistance Visits (SAVs). The contractor shall assist in
preparation of annual USAFE Civil Engineering awards, Installation Excellence awards, and other award
submission packages.
3.2. MEETINGS. The contractor designates competent personnel to conduct meetings, councils, committees, etc.,
for which CE is the office of primary responsibility or for which CE attendance is required. Prepare and distribute
all agendas, notes, minutes, and visual aids within the time frames established by base leadership. Develop, update,
and maintain briefings for all CE facilitated meetings to include the Commander‟s Update Briefings and the
Commander‟s annual Base to Command (B2C) Briefing.
3.3. ADMINISTRATION. Maintain administrative correspondence files and suspense system including electronic
files (e-files). Meet all suspense date on data calls, correspondence and reports. Maintain current CE library of
reference documents, forms, manuals and other publications. Maintain any CE supported or required Host–Tenant
Support Agreement (HTSA), Inter-Service Support Agreement (ISSA), Memorandum of Understanding (MOU),
leases and other local agreements. The contractor shall prepare and submit documentation to Office of Defense
Cooperation (ODC), host-nation agency, or local authorities as required to accomplish design, construction or any
Civil Engineering work. The contractor shall also coordinate with the local/headquarter host nation authorities on
design and construction projects as required. Turkey only: The contractor shall support Defense and Economic
Cooperation Agreement (DECA) site visits/inspections and respond to inquiries. Maintain and update base
instructions and plans for which CE is the OPR. Coordinate on plans affecting the CE function.
3.4. RESOURCE MANAGEMENT. Provide effective financial management, real property, information
technology management, and trend analysis.
3.5. FINANCIAL MANAGEMENT (FM). Accomplish efficient and effective planning, reporting and
management of CE finances IAW AFI 65-601. Develop and maintain the financial plan as well as other reports as
listed in Appendix 2. Maintain ACES-FM database. Maintain current fiscal year budget and prepare reports as
required. Process applicable forms and allocate funds according to approved budget. Monitor expenditures and
determine if additional funds are required. Deobligate excess funds once they are determined unnecessary. Submit
additional justification or impact statements for unfunded requirements or additional funding needs. Track
reimbursable expenditures and submit documents to obtain reimbursements. Manage contract funding. Manage and
conduct audits. Provide data to base finance, Resource Advisors, and HQ USAFE as required. Participate in the
financial working group, the financial management board, and other meetings as required by base leadership.
3.6. REAL ESTATE (RP). Manage all USAF Real Property IAW AFI 32-9001, 32-9002, 32-9003, 32-9004, 32-
9005 and applicable USAFE Supplements. Exercise all CE responsibilities concerning real property acquisition,
accounting, reporting, facility use, and disposal as set forth in applicable directives, with consideration of the
NATO/SOFA, Defense and Economic Cooperation Agreement (DECA), and any other arrangements between
USAF and host nation. Maintain real property accountable records and the ACES-RP database. Accomplish annual
physical inventories. Establish, manage, and conduct an effective facility manager program. Control and issue keys
IAW AFI 32-1004, Vol. 3 and locally established procedures. Process and submit required Host Nation documents
for facility registration, de-registration, transfer, or other transactions upon completion of all new construction,
major alterations, and demolition. Establish and maintain documentation regarding residual value calculations of
US investments.
ATTACHMENT 1 – Performance Work Statement 13
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
3.7. REAL ESTATE LEASES. Manage leased facilities for USAF use. Prepare documents and participate in
negotiations necessary for the acquisition, administration, maintenance, termination and lease administration of real
property. Record and track alterations, improvements, and repair costs on leased facilities. Assist HQ USAFE in
lease/property use matters and all other real property actions. Perform lease surveillance regarding US and lessor
rights, investigate claims, control rental payments, and effect payments for claims, if authorized. Manage and
maintain copies of all leases.
3.8. INFORMATION TECHNOLOGY. Manage, operate and maintain information technology systems specific
to Civil Engineering. Operate and maintain the Automated Civil Engineering System (ACES) and In-House Work
Information Management System (IWIMS) programs, associated subsystems and their successor/future programs.
Ensure system has a 90% or higher operational-time. Perform regular system backups to ensure adequate protection
of data. Control and monitor computers and associated equipment provided to contractor personnel. Train
authorized users on the use of information technology systems and programs. Act as the computer system security
officer and assure compliance with USAF directives and instructions governing physical and operational security.
Provide USAF personnel with access and user-support for the IWIMS and ACES systems. Use industrial
engineering techniques to study work center operations and recommend information management systems to
improve processes.
3.9. TREND ANALYSIS. Provide trend analysis and studies of CE operations focusing on planned vs actual
manhours, materials, and costs in accomplishment of requirements. Evaluate overall effectiveness/efficiency of
operations.
3.10. ENGINEERING AND CONSTRUCTION MANAGEMENT. Provide planning, design, and construction
services necessary to conduct engineering design and construction. Manage and update the Automated Civil
Engineer System-Project Management (ACES-PM).
3.11. COMMUNITY PLANNING AND PROJECT PROGRAMMING. Plan and program new facility
construction, repair and maintenance projects in accordance with Facilities Board priorities and available funding.
Manage project development, planning and programming processes IAW applicable AFIs (e.g. AFI 32-1021, 32-
1022, 32-1032). Compile project requirements and determine and submit for appropriate funding programs. Obtain
approval for all projects from the appropriate approval authority as defined in the local project approval delegation
letters. Develop and manage all siting and waiver requirements. Manage and update the Base Comprehensive Plan
and all associated plans IAW AFI 32-7062 and HQ USAFE guidance. Provide Civil Engineering support for the Air
Traffic System Evaluation Program (ATSEP) inspection IAW AFI 13-218 and other airfield inspections IAW AFI
13-213 or as required. Maintain and update all information, conduct briefings, and draft meeting minutes required
for the Facilities Working Group and Facilities Board. Develop and manage all project funding programs and
ensure all data and documents are prepared for data calls. Develop and manage the NATO program IAW all
applicable directives and regulations. Plan and execute infrastructure-related studies.
3.12. DESIGN. Provide design services in support of all current and projected facility and infrastructure
construction and renovation projects. Manage a design program for in-house, Architectural and Engineering (A&E),
and/or third-party designs. Complete all project designs within the time period established by the USAF and HQ
USAFE. Design services may include writing statements of work, specifications, preparing cost estimates,
developing design drawings, analyzing field problems, identifying solutions, providing infrastructure plans, planning
for future facility needs, incorporating AT/FP requirements (IAW COMUSAFE AT/FP Plan 10-245) and project
review process. Ensure project designs and specifications are in both English and host nation language and certified
by a registered Professional Engineer. Facilitate A&E design process and assist Contracting with acquisition.
Update and maintain the Base Architectural Compatibility Guide (ACG) and ensure design efforts comply with the
requirements of the ACG. Provide engineering support for review and coordination to other agency projects
including, but not limited to, Army Corps of Engineers (USACE), Navy Field Engineering & Architecture
Department (FEAD) NATO, MILCON and Defense Logistics Agency (DLA). Coordinate engineering design
related activities with host nation agencies.
3.13. TECHNICAL SERVICES. Provide technical services to support design and construction projects. Manage
facility record drawings for all real property and real property installed equipment. Maintain drawings in automated
computer aided design (AutoCAD) IAW Spatial Data Standards for Facilities, Infrastructure, and Environmental
ATTACHMENT 1 – Performance Work Statement 14
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
(SDSFIE) format. Provide reconnaissance, geodetic, construction, and facility surveys as needed. Develop,
implement and manage the GeoBase program IAW USAFE GeoBase Strategic Plan, Concept of Operations
(CONOPS). Maintain and update the Common Installation Picture (CIP) and associated tabs using SDSFIE and
Federal Geographic Data Committee (FGDC) metadata standards. Maintain, update and administer the installation
GeoBase Website. Provide quarterly roll up of GeoBase data to HQ USAFE.
3.14. CONTRACT EXECUTION AND CONSTRUCTION MANAGEMENT. Manage and inspect
construction projects IAW AFI 32–1023 and contract specifications. Ensure proper coordination with users and
involved agencies. Conduct inspections, document contractor progress and deficiencies, and process contract
modifications. Evaluate contractor's submittals and coordinate all Government furnished property. Provide
contractor escorting for construction-related activities. Coordinate all construction utility outages and traffic
changes with base agencies and affected personnel at least 5 days in advance. Conduct project acceptance
inspections, complete contract closure documents, and ensure contractor provides manuals, as-builts and required
submittals. Implement and manage a warranty/guarantee program. Perform post acceptance inspections within 30
to 60 calendar days prior to the expiration of project warranties. Provide construction management liaison for all
projects handled by US Army Corps of Engineers, NATO, or other third-party agencies.
3.14.1. CONTRACTOR ESCORTS (Incirlik Only). Provide escorts for all delivery trucks that enter the base‟s
"contractor's gate,” at a ratio of one escort for every four vehicles. If there is a group on a bus, one individual escort
is sufficient, so long as they can maintain control of the vehicle occupants while on base. For non-construction
vehicles, escorts are to accompany TMO drivers, commissary drivers, AAFES delivery drivers, and the like if
contacted in advance by an individual base agency. Establish an escort office for individual base agencies to
coordinate requests for escorts. Provide gate management and escort capabilities during the contractors' gate hours
of M-F, 0730-1630, with special provisions on the weekends (TuAF approval required). If necessary, the
contractor‟s exit gate may close at 1800 if the escort office is notified by the TMO office that deliveries will not be
completed by 1630. When the escort office is notified of the contractor's intent to deliver during the weekend, the
office must make arrangements to schedule the number of escorts required.
3.15. ENERGY MANAGEMENT/UTILITY CONTRACTS. Develop and manage an effective energy program
IAW AFPD 23-3, Energy Management, and applicable US energy policies. Develop the Energy Contingency Plan.
Conduct a base-wide energy awareness program. Conduct Energy Steering Group. Develop and submit the
Defense Utility Energy Reporting System (DUERS) quarterly to USAFE. Conduct facility energy and water
conservation audits (10% of facilities per year). Maintain and manage utility contracts to include validation of
utilities invoices. Monitor the marketplace and investigate the most cost-effective utility agreements/contracts with
local utility companies. Verify utility bills to ensure payments reflect actual consumption and costs. Provide
analysis of utility records to include conservation and cost reduction recommendations to base leadership and HQ
USAFE.
3.16. ENVIRONMENTAL MANAGEMENT. Manage environmental compliance, pollution prevention, and
resources management programs IAW US and Host Nation Final Governing Standards (FGS), whichever is more
stringent. Prepare SOWs and cost estimates for environmental studies, designs, and projects. Develop and manage
environmental budget. Maintain and update Environmental Management Information System (EMIS). Participate in
environmental seminars and conferences.
3.17. COMPLIANCE. Continually assess all operations for compliance with the FGS and identify and investigate
non-compliant conditions. For each non-compliant condition, develop a Management Action Plan (MAP) and
validate with the responsible entity. Manage all non-compliant conditions and MAPs through the USAFE-approved
Environmental Management System (EMS) database. Close out non-compliant conditions by developing project
plans and submitting for funding IAW AFI 32–7001. Participate fully and serve as installation lead for
Environmental, Safety, and Occupational Health Compliance and Management Program (ESOHCAMP)
assessments. Provide pre-visit information and make all logistical arrangements as requested by external
ESOHCAMP team. Manage post-assessment actions. Schedule and facilitate Environmental, Safety, Occupational
Health Council (ESOHC) meetings IAW AFI 32-7005.
ATTACHMENT 1 – Performance Work Statement 15
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
3.18. HAZARDOUS MATERIAL/WASTE. Implement a hazardous material management program IAW AFI
32–7086. Manage and operate hazardous waste storage and disposal program. Report hazardous substance spills
IAW USAFE policy directives. Ensure hazardous waste is collected and transported to hazardous waste
accumulation points (HWAP) and the Hazardous Waste Storage Area (HWSA). Train all personnel within 30
calendar days of arrival, who manage, handle and store hazardous waste in environmental policies and procedures.
Ensure building occupants and housing residents of facilities that contain asbestos are notified of the location and
condition of the asbestos-containing material. Maintain the Facility Asbestos Register and Asbestos Abatement
Project List. Develop a base map that shows the buildings with lead containing materials/inventory and locations of
suspected and confirmed contaminated sites. Remediate contaminated soil. Be responsible for clean–up at
installations on the Real Property Accountable Office (RPAO) accounts, identify and validate suspected
contaminated sites, build action plans for cleanup of suspected contaminated sites IAW all applicable laws and host
nation FGS. Pollution prevention. Manage a pollution prevention program and ensure pollution is minimized.
Establish a qualified recycling program IAW AF policies and host nation environmental regulations. Collect and
transport all recyclable materials off base. Ensure waste reduction efforts meet USAF/USAFE goals.
3.19. PLANS AND PROGRAMS. Implement and manage environmental programs to include, but not limited to:
natural and cultural resources conservation program, asbestos management program, hazardous waste management
program, spill response program, lead-based paint management program, solid waste management program, storm
water pollution prevention program, drinking water program, wastewater sampling program, air emissions program,
storage tank program, pollution prevention program, and the environmental management system. Implement the
Environmental Impact Analysis Process (EIAP) program IAW DOD Directive 6050.7. Perform and document an
environmental impact analysis for all actions conducted at the base that could potentially impact the environment.
Establish a Green Procurement Program IAW AF & USAFE policies.
3.20. OPERATIONS. Provide quality and cost-effective facility and infrastructure maintenance, heavy repair,
material acquisition, and provide assistance to all CE customers. Effectively manage manpower and resources to
operate, maintain, inspect, repair, overhaul, install, construct, demolish, and logistically support all real property,
infrastructure systems, real property installed equipment (RPIE), Equipment Authorization Inventory
Data/Document (EAID), Non-Real Property Equipment/System. Operate and maintain systems to meet the required
operational rates as shown in Appendix 2, Section IV. Ensure each shop maintains updated as-built drawings of
their respective systems. Coordinate scheduled system outages with affected base agencies and CE at least 5
calendar days prior to the outage. Support base special activities with needed services and equipment.
3.21. WORK AND RESOURCE MANAGEMENT.
3.21.1 Service Call. Provide a 24/7 emergency service call, staffed with a bilingual person to receive, log, and
control work requests. Respond to emergency calls within thirty minutes. Eliminate emergency conditions within
24 hours of notification. Work shall continue until the emergency has been alleviated or the service has been
restored. Respond to urgent work requests within 8 hours during normal duty hours and within 24 hours during non-
duty hours. Urgent work requests include work required to correct a condition which could become an emergency,
work that could seriously affect morale, work that has command emphasis, or work required to accomplish its
mission. Eliminate urgent conditions within seven calendar days of notification. Perform all routine work within 30
calendar days of receipt of funding/materials.
3.21.2. Production Control. Process all work requests IAW AFI 32-1001 and maintain the IWIMS/ACES work
control system or approved equivalent. Ensure work orders are coordinated on and approved prior to
accomplishment. Provide assistance to customers on preparing work requests as required. Issue Base Civil
Engineering Work Clearance Requests (AF Form 103) when required. Develop and manage a warranty/guarantee
program for warranty items costing over $1,000. Manage facility folders. Upon completion of work, provide record
drawings and documentation to engineering and real property sections to allow for recapitalization and close out.
Serve as the equipment custodian for radios, pagers and other required equipment. Establish and maintain a
complete cost collection work order system and coordinate with Financial Management and Real Property.
3.21.3. Planned and Scheduled Work. Perform planned work for maintenance, repair and service contract work.
Determine the scope, method, and type and quantity of materials and provide reliable labor and cost estimates for all
planned type work. Develop cost estimates and bills of material within plus or minus 5% for the total cost
ATTACHMENT 1 – Performance Work Statement 16
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
(manpower and materials). Develop an In-Service Work Plan and complete all in-house work within six months of
approval. Any work which is beyond the scope of the in-house workforce will be handled as a service contract.
Perform all actions necessary to prepare, plan, logistically support, and ensure quality accomplishment of service
contracts. Establish and maintain a Top Priority Work Order Program, whereby the contractor can focus their
efforts on priorities established by Commanders. Manage a Recurring Work Program (RWP) on infrastructure and
facility systems IAW AFI 32-1001, and all applicable manuals, regulations and technical orders. Develop the RPIE
listing and maintenance schedule.
3.21.3.1. The facility maintenance manger should attempt to schedule facility visits based on 30 to 90 cycles, or as
required, and accomplish all recurring work, minor maintenance and repair, and selected work orders.
3.21.4. Material Control. Procure, manage and store CE material, supplies, tools, equipment, and vehicles in
support of CE work or approved for other base activities such as self-help. Ensure materials and appliances are
readily available to meet work requirements. Determine special level parts and equipment required to support
critical systems and ensure their availability. Account for all material in CEMAS (or approved equivalent). Store
all hazardous and flammable material IAW USAF, base, and host nation regulations. Ensure operators are properly
trained on equipment specific instructions.
3.21.5. Self-Help. Provide quality self-help service to all customers. Establish and maintain a Self-Help Store
capability, providing common repair parts and tools for use by Facility Managers and MFH occupants. Recommend
work request approval depending on the requester‟s ability to successfully complete the job. Provide and maintain
technical how-to-do-it books and videos. Conduct and document training on various types of portable power
equipment for use on self-help work orders. Inspect and document progress of self-help work orders after various
stages to ensure all work is within the requirements of building codes.
3.21.6. Facilities Management. Provide quality and cost-effective facility and equipment repair and maintenance.
Establish, manage and conduct effective facility manager education program. Manage the maintenance and repair of
RPIE. Establish and maintain a maintenance schedule for RPIE IAW Technical Orders/commercial manuals.
Accomplish initial inspection of new equipment added to the contract for maintenance within five workdays of the
installation date. Provide on an annual basis, an updated listing of all RPIE items on contract.
3.21.7. Mechanical. Operate, inspect, maintain, and repair all heating and cooling components, distribution
systems and Energy Monitor Control Systems (EMCS) IAW USAF directives, manufacturers' manuals, and host
nation FGS. Accomplish seasonal maintenance to ensure heating and cooling systems are operational by timeline set
by installation leadership. Minimize the release of Ozone Depleting Substances (ODS) and keep the required
records. Develop and maintain a Base Refrigerant Management Plan (BRMP). Maintain, clean, and treat with
applicable fire retarding coating grease extraction systems, ducts, and hoods in all cooking facilities IAW the
applicable NFPA standard.
3.21.8. Structures. Provide structural repair and maintenance, which includes: lead-based paint abatement,
asbestos abatement, masonry, carpentry, sheet metal, fencing, roofing, and interior and exterior finishes. Conduct
periodic facility assessment visits and record minor maintenance and repair requirements. Program and accomplish
all interior and exterior painting IAW AFI 32-1042. Exterior painting includes airfield markings, traffic markings,
water and fuel storage facilities, signs, facilities, and similar items. Maintain signage. Requirements include signs
for facilities, traffic control, reserved parking, and visitor directions. Ensure all signs are created and maintained to
the standards in the Command Guide to Installation Excellence and traffic regulations. Perform housing
maintenance and repair for MFH and unaccompanied personnel quarters as identified in the housing inspections.
Maintain a lock shop capability to include the management of a master key system for all base facilities.
3.22. SAFE MAINTENANCE AND REPAIR (TURKEY ONLY). Manage a Safe Maintenance and repair
program. Provide a comprehensive in-house training program and ensure technicians maintain all equipment
according to the recommended manufacturer‟s standards. Maintain current maintenance manuals and repair parts
catalogues for each type of locking mechanism serviced. Be responsible for the pick-up and delivery of safes and
associated equipment and shall coordinate such with the responsible equipment custodian.
ATTACHMENT 1 – Performance Work Statement 17
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
3.23. CUSTODIAL SERVICES. Provide custodial services to ensure facilities are clean, presentable, safe, and
sanitary IAW Appendix 4. Provide all cleaning supplies required to accomplish requirements. Provide all
consumable custodial supplies such as trash bags, hand soap, paper towels and toilet paper for all facilities.
Coordinate custodial services with affected agencies to prevent disruption of mission. Perform emergency or special
event cleaning upon request from the Government.
3.23.1. Provide custodial services at the schools before or after scheduled classes. Provide custodial services for the
school Monday through Friday, including host nation holidays, during the school year. During school breaks,
provide custodial services once a week in offices and administration areas only. Accomplish major cleaning efforts
and window (interior and exterior) cleaning during the following periods: 1 to 16 August, Christmas school holiday,
Easter school holiday. Ensure custodial personnel secure the facility(s) upon departure and while working in the
facility after normal daily activities have ended.
3.23.2. Maintain medical facilities in sanitary conditions IAW US medical commercial standards. Contaminated
waste and potentially contaminated equipment is not handled by custodial service personnel.
3.24. REFUSE SERVICES (SPAIN ONLY). Collect and dispose refuse in an environmentally compliant manner
and IAW Appendix 7. Empty dumpsters to ensure refuse does not overflow and ensure trash and other items are not
visible outside containers. Clean dumpsters as needed to ensure sanitary and presentable conditions. Dispose of
non-hazardous, non-recyclable waste off-base IAW host nation FGS. Clean and dispose of wastes from grease
traps, oil separators, septic tanks, and holding tanks, as required. Dispose of medical waste, condemned food, dead
animals, and other special wastes, as required, within 24 hours of notification by the government. Provide additional
refuse receptacles and pick-up for special events, as required. Comply with the base-recycling plan.
3.25. AIRFIELD MAINTENANCE (INCIRLIK AND MORON ONLY). Provide airfield maintenance,
inspection, and repair IAW AFIs including 32-1041, 32-1042, 32-1043, USAFE Sup Para I 32-1044, Engineering
Technical Letter (ETL) 94-1, and other pertinent guidance and policies. Airfields include runways, taxiways,
parking aprons, helipads, shoulders, and overrun pavement structures, pavement markings, land and vegetation
within the utilization zone, airfield lighting and vaults, Visual Aid Slope Indicator (VASI), beacons, strobe lights,
vehicle barriers, and aircraft arresting systems. Coordinate and schedule all work on and near airfields with Airfield
Management.
3.25.1. Airfield Pavements. Sweep all airfield pavements per schedule developed by Airfield Management.
Respond to all calls from Airfield Management for sweeping within installation‟s required response times; Incirlik:
15 minutes on a 24/7 basis; Moron: 30 minutes during duty hours, 60 minutes during non-duty hours. Maintain and
repair airfield surfaces including joint/crack sealing/resealing, patches, depression repair, blow–up repairs, accident
damage areas, and any other potential Foreign Object Debris (FOD) producing areas. Ensure airfield pavement is
properly painted and marked; repair painting/marking if necessary. Clean airfield drainage lines and culverts of
vegetation, soil, and debris.
3.25.2. Aircraft Arresting Barriers. Maintain, repair, inspect, and certify all aircraft arresting systems IAW AFI
32-1043, USAFE Supplements and applicable Technical Orders (TOs). Ensure systems are operational on a 24/7
basis. Provide arresting system setup and certification within 20 minutes after being notified by Airfield
Management. Ensure any work on arresting systems is performed under the direct supervision of arresting system
task certified personnel. Schedule annual arresting systems re-certification test engagement a minimum of one
month prior to certification expiration date. Prepare and submit an engagement report according to the approved
process.
3.25.3. Airfield Lighting. Maintain, repair, and inspect airfield lighting systems and components IAW AFI 32-
1044, AFI 32-1076, STANAG 3316 and applicable Technical Orders (TOs) and FAA Circulars. Ensure systems are
operational on a 24/7 basis. Respond to calls to maintain/repair the airfield lighting system within 20 minutes after
being notified. Conduct annually an Airfield Lighting Cable insulation resistance test.
3.26. HEAVY REPAIR
ATTACHMENT 1 – Performance Work Statement 18
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
3.26.1. Base Pavements. Maintain, inspect and repair pavement surfaces to include: roads, driveways, parking lots,
curbs and gutters, sidewalks, bike/jogging paths, equipment pads and dedicated drainage systems. Sweep base
pavements within the USAF area of responsibility as required to maintain a neat appearance. Priorities for sweeping
are the main vehicular traffic areas, followed by secondary areas and parking lots, or when required for special
events and Distinguished Visitors (DV‟s) as determined by base leadership. Clean drainage lines and culverts of
vegetation, soil, and debris. Maintain guardrails, anchors, post rails, and cables along roads established as USAF
Real Property.
3.26.2. Grounds Maintenance. Provide comprehensive grounds maintenance service that is responsive to seasonal
weather and growing conditions and presents a clean and professional appearance throughout the year. Ensure
grounds maintenance standards are met IAW Appendix 5 within the USAF area of responsibility. Unimproved
grounds are all grounds not classified as improved, semi-improved or airfield. Damaged and unhealthy plants and
trees shall be replaced. In MFH, the grounds around all vacant units and common areas shall be maintained to
housing brochure standards. Vegetation within 10 meters (33 feet) of either side of the perimeter fence line shall not
exceed 45 cm (18 inches) in height. Trees within 10 meters (33 feet) of either side of the perimeter fence line shall
be cut/trimmed so that limbs or branches do not cross from one side of the fence line to the other. Coordination with
the host nation must be accomplished if the action significantly alters the landscape. Exception: grounds areas within
10 meters (33 feet) of PAS‟s (Incirlik‟s Golf, Hotel and India Loops) will be maintained between 10-20 cm (4-8
inches). Grounds areas within 10 meters (33 feet) on either side of all security fences and restricted area lines (clear
zones) on the airfield will be maintained between 18-30 cm (7-12 inches) in height. Maintain, inspect and repair all
athletic fields, courts, playgrounds, running track, and associated structures and equipment to ensure they remain
safe and playable. All athletic field repairs and seasonal maintenance shall be scheduled and completed 15 calendar
days prior to opening day of the playing season. Ensure all playground equipment, fall zones and complete play
areas operate correctly and safely and are in compliance with the U.S. Consumer Product Safety Commission
Playground Handbook, ASTM F1292 for Playground Surfacing and ASTM F1487 Playground Equipment. Ensure
playground inspections are performed by Certified Playground Safety Inspectors (CPSI) and that appropriate actions
to eliminate correctable hazards are completed within a timely manner. Provide a snow and ice control program for
continuous base mission capability.
3.26.3 Pest Management. Provide pest management services to ensure effective pest control so that pests do not
damage resources, health or morale. Develop, implement, manage and submit reports on a preventative pest control
program that complies with host nation FGS, AFI 32-1053 and DoDI 4150.7. Utilize integrated pest management
(IPM) techniques to reduce pesticide usage and environmental impacts. Maintain adequate pesticide storage and
mixing facilities. Ensure personnel are properly trained, wear protective equipment and receive required medical
surveillance. Ensure pest control personnel conduct recurring maintenance by surveillance and respond to service
calls for all household pests. Eliminate pests found. Provide animal control services and relocate or dispose of the
trapped animals in a humane manner. Transport all dead animals found on the installation and dispose of them off-
base. Establish and implement a program to deal with stray cats and dogs. Incirlik only: follow procedures
established between the veterinarian, SFS, Pets Are Worth Saving (PAWS), and CE concerning how stray cats and
dogs will be handled.
3.27. BIRD AND AIRCRAFT STRIKE HAZARD (BASH). Provide services to support base BASH program.
For Incirlik AB only: Provide bird control and monitoring in the Bird Exclusion Zone (BEZ), Bird Reduction
Zones and Munitions Storage areas as specified in 39 ABW OPlan 91-212. Contractor shall perform twice a week
inspections and bird nest knock downs as needed in all aircraft shelters and facilities located in Golf, Hotel, India
and Victor Loops and on the following buildings: 281, 282, 412, 310, 318, 326, 332, 334, 338 344, 345, 346, 350,
354, 360, 370, 500, 510, 515, 518, 520, 525, 526, 564, 626, 627, 628, 630, 2000 – 2018, 2382, 2384, 2386, 2388,
2390, 2392, 2394, 2396, 2398, and 2400. Respond within 24 hours when notified of bird nests and potential
problems.
3.28. INFRASTRUCTURE: Operate, maintain, inspect, repair, overhaul, install, and logistically support in the
most economical manner the installations‟ infrastructure systems to include: power production/distribution,
electrical systems, fire alarm/detection systems, fire suppression systems, water production and distribution, storm
drainage, sewage, and liquid fuels. Manage an effective corrosion control program.
ATTACHMENT 1 – Performance Work Statement 19
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
3.28.1. Power Production. IAW AFIs 32-1062, 32-1063, AFMAN 32-1080, applicable T.O.s, and manufacturer‟s
manuals, operate, maintain, inspect, repair, overhaul and logistically support all electrical power production
equipment and associated systems. Provide continuous regulated power to meet base and mission requirements.
Maintain a single line-wiring diagram of the coordinated power production systems. Operate and maintain the base
power plant in an efficient and cost-effective manner. If a commercial power failure occurs ensure power is restored
within 90 minutes. Operate and maintain stand-by power units and /or emergency generators for all facilities in
accordance with the installation facility priority list. Provide for temporary power to support lighting, essential
utilities, and critical communication equipment. Train users designated as “Emergency Generator Operators” and
provide written operating instructions. Maintain all appropriate records and bench stock supplies and parts as
required.
3.28.2. Electrical Distribution. Operate, maintain, inspect, repair, overhaul and logistically support all electrical
distribution equipment and associated systems IAW AFIs, National Electric Code and local electric code, applicable
NFPA standards, and USAFE Supplements, US national safety codes and local safety standards. Electrical systems
include: Primary and secondary distribution lines, substations, transformers, bus structures, distribution panels,
circuit breakers, fuses, grounds and grounding systems, lightning protection, motor control centers, transfer
switches, switching devices, capacitor banks, fire alarm systems, street/exterior lighting, interior lighting, and
emergency and exit lighting. Calibrate, maintain, and test all large appliances and deep fat fryers installed as RPIE
or (Real Property Similar Equipment) RPSE IAW applicable manufacturer‟s manuals and NFPA standards. Inspect,
test, install, and maintain all fire detection systems IAW AFI 32-2001 and procedures manuals. Work includes fire
detection head cleaning as required to maintain reliability. Maintain a single line-wiring diagram of the electrical
system and conduct system studies and analyses as needed. Maintain traffic control devices including traffic
signals, electrical wiring, automatic timers, and sensors, as required.
3.28.3. Water Production. Manage potable water production system. Operate, maintain, inspect, repair, overhaul
and logistically support all water production and treatment systems and associated support equipment IAW AFI 32–
1066, AFI 32–1067, AFI 48–119 and the Operations Maintenance Training Assistance Program (OMTAP) produced
O&M manuals for the installation water treatment plant. Ensure quality of water complies with the host nation FGS
and IAW AFI 48–119. Maintain and operate all active wells supplying water to the base and associated gas/liquid
chlorination systems. Perform certified testing and analyses of water samples required by the governing AFI‟s and
the host nation FGS. Maintain all water quality records and coordinate with the installation‟s bioenvironmental
engineering (BEE) and CE environmental authority. Report suspected unsafe potable water-containing elements
outside of established standards to the BEE immediately. Maintain water treatment log for steam and hot water
boilers.
3.28.4. Water Distribution. Manage potable water distribution system. Operate, maintain, inspect, repair, overhaul
and logistically support all water distribution and all plumbing systems including fixtures IAW AFI 32-1066, AFI
32-1067, host nation FGS, other applicable USAF directives, manufacturers' manuals, the Uniform Plumbing Code
(UPC). Maintain, inspect, repair, and test all fire suppression systems and hydrants as required by USAF and NFPA
standards. Implement and maintain a cross-connection and backflow prevention program IAW AFI 32-1066,
USAFE policies, and all other applicable directives. At Incirlik, Izmir, and Moron only: Maintain, repair, and
operate the base swimming pools, all equipment, and system components. Accomplish seasonal maintenance and
repair to ensure that the pools are fully operational at Incirlik and Izmir: from 15 April - 30 October, at Moron:
Memorial Day weekend to 30 September. Perform pool cleaning and chemical application during the operating
season.
3.29. SEWAGE COLLECTION AND TREATMENT. Manage sewage collection and treatment systems.
Operate, maintain, inspect, repair, overhaul and logistically support all sewage collection, distribution, and treatment
plant systems and associated support equipment IAW AFIs 48-119, 32-1054, and 32-1067, and AFM 91-32 and host
nation FGS. Perform and document all laboratory tests to ensure quality of discharge water is IAW host nation laws
and FGS. Maintain corrosion free system components. Dispose of waste and debris IAW host nation FGS and
environmental regulations. Maintain accurate records to include sewage flow, strengths, plant efficiency, re-
circulation, disinfections, bypasses, and FGS effluent requirements. Maintain and operate all base sewage lift
stations. Monitor wastewater systems and sanitary sewage collection from buildings not connected to wastewater
collection system. Maintain and service all oil/water separators, grease traps and septic tanks IAW manufacturer‟s
recommendations.
ATTACHMENT 1 – Performance Work Statement 20
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
3.30. STORM WATER SYSTEM. Maintain storm water system. System consists of storm sewer lines, risers,
inlets, catch basins, sump pumps, surge tank, perforated sub-drains, oil/water separators, and piping. Keep inlets
and lines clear at all times to allow adequate drainage. Keep all open water drainage systems protected from
erosion.
3.31. LIQUID FUELS. Manage liquid fuels storage and distribution systems. Operate, maintain, inspect, repair,
overhaul and logistically support all liquid fuel storage and dispensing systems including tanks, pumps, piping,
hydrant outlets, pantographs, fuel oil separators, and electrical and mechanical hardware, including calibration
schedules IAW UFC 3-460-03, manufacturers' manuals and applicable host nation regulations. Immediately notify
base leadership of all fuel spills, pipeline taps, or any situation, which threatens life, property, the environment, or
the mission. Logistically support government contract to clean and internally inspect all petroleum storage and
distribution tanks. Dispose of all fuel and sediments IAW host nation laws and FGS. Coordinate system and facility
inspections and repair work. Accurately pressure set all automatic fuel control valves. Ensure proper flushing of the
fuel system IAW T.O. 37-1-1 and in close coordination with fuels operator personnel. Maintain all security devices
such as fences and locks for the fuel system. Maintain all markings, signs, and other visual warnings associated
with these systems in English and host nation language.
3.32. HOUSING MANAGEMENT. Provide Military Family Housing (MFH), off-base Housing support, and
furnishings management to all permanent party personnel. Brief personnel on housing policies and procedures.
Assist personnel who are in the process of being permanently reassigned with relocation. Prepare entitlements
documentation such as overseas housing allowance, temporary lodging allowance, move in housing allowance and
living quarters allowance for civilians as required. Develop and manage the housing budget to include furnishings
support. Maintain the Automated Civil Engineer System-Housing Management (ACES-HM and ACES-FMO)
databases. Provide housing technical data and ensure accuracy for reports required by the government. (Note: At
Incirlik only, all military and USAF civilian employees must live on base.)
3.33. MILITARY FAMILY HOUSING (MFH) MANAGEMENT. Ensure accompanied permanent party
personnel are assigned suitable military family housing IAW AFI 32-6001. Manage MFH occupancy, assignments,
terminations, and housing assets. Perform all required change-of-occupancy inspections and maintenance within
nine duty days (average, computed monthly) from the termination of quarters by the departing occupant to prepare
the unit for future occupancy. Assist with preparation and process housing applications. Manage housing inspection
program and ensure the occupants are performing homeowner maintenance. Develop and implement local housing
policies. Prepare and disseminate official housing information to housing occupants. Prepare housing brochures.
Conduct or attend meetings as required by AFI or base leadership. Meetings may include: Quarters Improvement
Committee (QIC), Newcomer‟s Orientation, and Base Town Hall Meetings. Participate in the development of the
Housing Requirements Market Analysis (HRMA), Housing Community Profiles (HCP), Family Housing Master
Plan (FHMP), and GOQ Master Plan (GOQMP). Collect rental charges from non-military housing occupants when
required. Manage and answer action line complaints and other forms of feedback. Mediate disputes and resolve
complaints between military family housing occupants. Sites with General Officer Quarters (GOQ) (leased or
government-owned) shall manage these units IAW AFI 32-6003. Provide GOQ residents timely and accurate
information and advice on plans, programs, management and cost expenditures for their residence, and provide
resident cost accounting information on AF Form 3826, Quarterly Cost Report for General Officer Quarters. For
bases supporting Special Command Positions (SCP), budget for and monitor the two separate $1,000 allowance
accounts (Tableware and Linens Allowance and Miscellaneous Supplemental Allowance).
3.34. OFF-BASE HOUSING SUPPORT (IZMIR, ANKARA, AND MORON ONLY). Manage and implement
an off-base housing program IAW AFI 32-6001. Maintain a list of available adequate housing and provide housing
referral, equal opportunity services, and personalized assistance and counseling in all off-base housing matters.
Where the Automated Housing Referral Network (AHRN) is deployed, monitor the website on a daily basis.
Provide regular visits and transportation to available housing rentals for prospective tenants. Assist customers in
locating off-base housing and in finalizing housing agreements. Prepare Housing Referral Office Rental Agreement
forms and the rental condition checklist, provide utilities information assistance, and provide translation and/or an
interpreter as required. Act as liaison between housing customers and landlords during lease negotiations and lease
terminations. Assist members in settling disputes with landlords. Provide community information brochures.
Perform inspection of local community housing to ensure adequacy. Assist customer in locating acceptable
ATTACHMENT 1 – Performance Work Statement 21
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
contractors and validate expenditures for installation of security related items for Move-In Housing Allowance
(MIHA)/Security, as required.
3.35. Furnishing Management Office (FMO). Manage, administer, and operate all FMO functions IAW AFI 32-
6004 and applicable USAFE Supplement. Budget for requirements, request, procure, receive, issue, store, deliver
and pick up all furnishings and appliances authorized for temporary and for tour duration use in Government owned
or leased facilities and applicable private rental quarters to satisfy authorized customers‟ needs. Maintain
accountability over all existing furnishings and appliances in inventory, process repairs as needed and initiate
disposition actions when required. Follow manufacturer‟s recommendations for storing and maintaining items. For
General officer furnishings and appliance support adhere to guidance provided in AFI 32-6003.
3.36. FIRE AND EMERGENCY SERVICES. Provide all fire and emergency services and prevention
capabilities IAW DoDI 6055.06, DoDI 6055.06–M, AFI 32–2001, USAFE Supplements, and all applicable NFPA
standards, Air Force Civil Engineering Support Agency (AFCESA) NFPA Technical Implementation Guides and
Moron Instruction 13-204. Inform the BCE of any fire emergency real-world responses and any changes in the fire
department‟s capability. Plan fire and rescue operations to ensure efficient and effective emergency response.
Dispatch emergency vehicles within one minute from notice of emergency IAW SFPA 1221.. Ensure fire fighting
vehicles, extinguishers, and equipment are operational. Conduct all radio transmissions in English and meet the
response times specified in DoD and USAF instructions. Firefighters shall be able to converse in English.
3.37. MANAGEMENT AND PLANS. Effectively manage fire department manpower and resources. Manage
installation fire protection and prevention programs to include maintaining operating instructions, equipment and
supplies. Respond to and implement plans during Government exercises. Implement and maintain mutual aid
agreements with local community and host nation agencies. Ensure fire incidents are investigated and reported IAW
DoDI 6055.7 and AFI 32-2001. Maintain fire department staffing IAW AFI 32-2001 and USAF Fire CONOPS.
Ensure personnel physical and medical abilities meet the pre-employment criteria for fire protection personnel and
ensure that each firefighter receives an annual physical examination. Develop, implement and update response and
capabilities plans indicated in Appendix 2. Plans should address staffing, response, safety of personnel, pollution
prevention, operational risk management concerns, etc.
3.38. FIRE OPERATIONS. Provide 24/7 fire and emergency services to installation. Maintain an operations
function with capabilities to fight aircraft and structural fires, perform rescues, and respond to hazardous materials
incidents, medical emergencies, and confined space rescue. Senior fire officer assumes command and control of
emergency situations until properly relieved. Provide stand-by fire protection during critical or hazardous
operations. Operate and maintain fire alarm communications center (FACC) to monitor fire alarms and dispatch fire
department resources to emergencies. Relocate FACC personnel to the Alternate Fire Alarm Communication Center
(AFACC) within 15 minutes of any power or communication outage affecting the primary FACC. Redundant
communications, alarm monitoring, checklists, and publications shall be pre-positioned and readily available 24/7.
Retain voice-recordings of emergency calls for 30 calendar days. In the event of an incident, retain recordings until
all reports, investigations and legal actions are completed. Track and report all fire department responses via ACES-
FD and National Fire Incident Reporting system (NFIRS). Inspect, certify, and perform operator maintenance on
vehicles IAW manufacturer‟s recommendations and applicable TO‟s. Document vehicle inspections and annual
certification testing. Complete and document testing of equipment and property IAW applicable TO‟s and NFPA
standards. Maintain the minimum quantity of combined base Airfield Rescue and Fire Fighting (BARFF) vehicles
IAW airfield category. Ensure availability 24/7. Schedule all vehicle maintenance 72 hours in advance, coordinate
with airfield management, and complete within the scheduled time. Ensure fire suppression is available 24/7 to
handle contingencies IAW AFI 32-2001. Ensure a quantity of Aqueous Film Forming Foam (AFFF) equal to the
total capacity of the assigned fire fighting vehicles is available 24/7. Ensure a quantity of AFFF equal to two of the
largest vehicle capacities is immediately transportable for emergency responses. Maintain and test hand–held and
flightline fire extinguishers and ensure that they are operational IAW TO and manufacturer‟s recommendations.
Maintain records documenting inspections, maintenance, and repairs. Track Halon and report to Environmental and
USAFE as required IAW AFI 32–7086, USAFEI 32–7086 and host nation FGS. Use only Government–furnished
MIL–SPEC Halon 1211 for all flightline fire extinguisher refill operations. Pump all recovered Halon 1211 into
Government–furnished cylinders.
ATTACHMENT 1 – Performance Work Statement 22
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
3.38.1. Fire Prevention. Inspect and document all facilities for fire safety annually or after renovation or alteration
IAW AFI 32–2001. Inspect public assembly buildings semiannually. Coordinate all inspections with the applicable
facility manager and advise them of any fire safety deficiencies or hazards. Hazards and deficiency resolutions shall
be tracked and documented. Inspect cooking appliances, exhaust hoods, and kitchen fire extinguishing systems
IAW NEC Code 96 and NFPA 96 as supplemented by manufacturer‟s recommendations. Review and sign work
requests that modify, renovate, or change the function of a facility ensuring fire safety standards are met. Issue
permits for welding, cutting, and brazing operations and inspect operations to ensure fire safe practices are being
observed. Train permanently assigned personnel in fire prevention upon initial arrival on station and on an annual
basis. Schedule and conduct fire drills in coordination with the responsible commander and each respective facility
manager at least annually.
3.38.2. Training. Manage a documented, recurring proficiency training program and a firefighter certification
program for all functional areas of the fire department IAW government regulations, the Certification Test (CerTest)
Computer-Based Training Procedural Guide and NFPA 1500. Ensure 100% of personnel are trained and certified as
HAZMAT Operations. Ensure personnel are proficient in aircraft egress procedures and aircraft barrier recovery
and rewind operations.
3.38.3. Spain Only: American personnel must be medically cleared prior to arriving in Spain (contractor
responsibility). NASA support: Use fire protection resources to support all NASA operations as required by the
Space Shuttle Launch Schedule. Maintain no less than 5 personnel per shift that are interior rescue qualified for the
Space Shuttle Orbiter. Maintain appropriate presence at Moron AB necessary to support NASA Transoceanic Abort
Landing (TAL) site and Emergency Landing Site (ELS) operations as defined within the 496th ABS/NASA Support
Agreement. Support the Department of Defense Manned Space (DDMS) Flight Office TAL sites and contingency
landing operations of the orbiter vehicle IAW DDMS Space Shuttle support operations plan.
3.38.4. Staffing Levels:
3.38.4.1 Moron AB, Spain: Follow AFI 32-2001 Figure A4.2 for staffing levels. Ensure coverage for Optimum
Level of Service (OLS) for CAT 8 airfield vehicle set 4, which can be adjusted during non-peak daily hours to a
Reduced Level of Service (RLS) in accordance with the Air Force CONCEPT OF OPERATIONS FOR FIRE
PREVENTION AND CONSEQUENCE MANAGEMENT. Any changes to the level of service provided will be
reported to the established Government point of contact. Staffing will also be adequate to cover Optimum Level of
Service structural firefighting requirements during all periods. Any changes to airfield category will be reviewed for
applicable fire protection coverage.
3.38.4.2. Incirlik AB, Turkey: Follow AFI 32-2001 Figure A4.2 for staffing levels. Ensure coverage for Optimum
Level of Service (OLS) for CAT 9 airfield vehicle set 5, which can be adjusted during non-peak daily hours to a
Reduced Level of Service (RLS) in accordance with the Air Force CONCEPT OF OPERATIONS FOR FIRE
PREVENTION AND CONSEQUENCE MANAGEMENT. Any changes to the level of service provided will be
reported to the established Government point of contact. Staffing will also be adequate to cover Optimum Level of
Service structural firefighting requirements during all periods. Any changes to airfield category will be reviewed for
applicable fire protection coverage.
3.39. CONTINGENCY AND EXERCISES. Provide 24/7 base recovery response capability, participate fully in
base exercises and assist exercise planning as required by the Air Force Incident Management System (AFIMs), AFI
10-2501, Installation Emergency Operation Plan 10-2, CE Contingency Response Plan 10-211, and installation
exercise operating instructions. Provide all necessary manpower, material and logistics to ensure proper support of
base recovery responses and exercises. Support contingency deployments and bed-downs as required. Support
increased cleaning and maintenance needs due to contingency traffic flow.
3.40. ZARAGOZA SUPPORT. Maintain all equipment and perform necessary functions for NASA support at
Zaragoza. Control, monitor, issue and retain full responsibility for all fuels and fuel requirements and ensure all
equipment and facilities are clean and operational. Provide for receipt, shipping and security of NASA and Air
Force materials. Process shall include loading, unloading, securing for transport and preparing documents.
Receiving, shipping, and security shall be IAW AFI 24-201, Cargo Movement and AFI 24-202, chapter 4,
Preservation and Packaging. Provide on-site personnel for all shuttle launches. Pre-launch mission shall include,
ATTACHMENT 1 – Performance Work Statement 23
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
but not be limited to: Primary generators are pre-positioned at the Microwave Scanning Beam Landing Sites
(MSBLS) and grass and weeds are trimmed around the Precision Approach Indicator (PAPI) lights platforms four
days prior to scheduled launch. Maintain a small bench stock of common use items to support operator and facility
maintenance for NASA support. Provide quarterly inspection of the Hazardous Materials/Waste, Air Quality,
Asbestos, Pesticides, Lead-based paint and one underground and three above ground storage tanks on the site at
Zaragoza along with Morón data calls. Conduct 90 day air sample and forward to authorized testing lab. Complete
all self-contained breathing apparatus (SCBA) compressor maintenance actions in accordance with manufacturer‟s
testing specifications. Maintain air sample and compressor maintenance records.
3.41. CE CONTRACTOR PERSONNEL. Hire fully qualified, trained and physically fit personnel to ensure
successful performance of Civil Engineering services. All supervisors and section chiefs shall have knowledge of
applicable host nation and USAF environmental regulations, OSHA regulations, and USAF safety directives. All
U.S. citizen engineers under this contract shall possess a BS degree in an Engineering discipline from an ABET
accredited institution, or a bachelors degree in Architecture, or a current Professional Engineer (PE) license or
Registered Architect (RA) license in one of the states or territories of United States. All host nation engineers shall
possess the equivalent of an engineering degree and have 5 years design experience to meet the technical
requirements of their positions.
3.41.1. Pesticide applicators shall have or be able to obtain DOD certification and host nation certification within
six months of contract start date for EPA restricted and USAF controlled pesticides.
3.41.2. Waste Water Foreman shall have current license for wastewater treatment equivalent to a state‟s license in
the United States to treat wastewater for a population of 10,000 people.
3.41.3. Lead water treatment plant operator shall have a current license for water treatment equivalent to a state‟s
license in the United States to treat water for a population of 10,000 people. All other operators shall be qualified to
operate the water treatment facility.
3.41.4. As a minimum, two utilities technicians shall have or be able to obtain backflow certification within six
months of contract start date.
3.41.5. Fire protection personnel meet NFPA 1500 and AFI 32–2001, recurring proficiency training. Fire chief,
operations chiefs, and other senior fire fighters whose duties include incident command will be trained in the
AFIMS. HAZMAT responders are IFSAC Technician–level certified. Fire fighters shall be trained to meet First
Aid/First Response capabilities. A minimum of one EMT is National Registry certified and on duty at all times.
Establish a dedicated rescue team for each shift. Train all rescue team personnel in search and rescue, aircrew and
passenger egress, aircraft emergency shutdown, confined space rescue, high angle rescue, and vehicle extraction.
3.41.6. Fire protection personnel maintain physical fitness IAW USAF 3E7X1 standards. Physical standards of fire
protection personnel shall equal or exceed physical profile of Federal Personnel Management X-118 standards as
defined in AFI 48-123. The contractor shall require participation in the DoD Fire fighter Wellness Program. Annual
physicals shall meet the requirements of NFPA 1582. All entry-level personnel shall meet DoD certification
requirements prior to being assigned to shift work within 1 year of their employment.
3.41.7. The contractor is responsible for providing uniforms to fire protection personnel. All uniforms meet NFPA
1500 safety standards. Senior Fire Officers wear black pants and jackets and firefighters wear black pants and
jackets with light blue shirts. In addition to the company identification badge, only the Air Force fire protection
badge is authorized for wear. Rank and position insignia is of civilian fire fighter style and coordinated with the
ACO.
3.42. SPECIFIC CIVIL ENGINEERING PERSONNEL POSITIONS. In addition to the above listed general
requirements, listed below are the qualification and experience requirements for specific Civil Engineering
personnel positions.
3.42.1. Director of Civil Engineering (Mandatory AN): Experience: Has a minimum of ten years (5 of the 10
years in supervision) experience in management of engineering design, construction, maintenance, repair, and
ATTACHMENT 1 – Performance Work Statement 24
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
operation of major real property facilities, in facilities programming and planning, and in formulation, coordination,
and administration of civil engineering plans and programs. Shall have USAF installation-level working experience.
Education: Has a BS or higher degree from an Engineering ABET accredited college or university in the study of
Engineering or Architecture or approved equivalent and registered as a PE or RA.
3.42.2. Financial Manager: Experience: Shall have a minimum of five years specialized experience in cost
accounting, funds management, electrical data processing equipment, management principles, fiscal methods, and
basic records used in logistics, operations, maintenance, accounting and personnel. Education: Shall have a
Bachelors or higher degree in Accounting from an accredited college, university or equivalent.
3.42.3. Information Technology Manager: Experience: Shall have at least four years experience in
administration of mini-computer system and in local area network (LAN). Shall be capable of connecting system
hardware, personal computer hardware and loading software on the mini-computer system and personal computer.
Shall be familiar with IWIMS and ACES programs. Education: Shall have an associates or higher degree in
Computer Science from an accredited college, university or equivalent.
3.42.4. Chief, Engineering (Mandatory, AN): Experience: Shall have at least eight years experience (4 of the 8
years in supervision) in design, construction, inspection, and preparation of plans and specifications for major real
property facilities. Of these eight years, at least three years shall be in the managing of engineering activities. Shall
have USAF installation-level working experience. Education: Shall have a BS or higher degree in Engineering or
Architecture from an ABET accredited college or university, or approved equivalent and registered as a PE or RA.
3.42.5. Community Planner: Experience: Shall have a minimum of 5 years experience in community and master
planning at an USAF or DOD installation or local government agency. Shall have experience in the formulation of
plans, strategies and procedures necessary to conduct the installation comprehensive planning process. Shall have
experience in noise management, DOD AICUZ program, airfield and airspace quality distance criteria, and aircraft
accident potential zones. Shall have operational experience with AutoCAD or equivalent software. Education:
Shall have a degree from a college or university, or approved equivalent.
3.42.6. Programmer: Experience: Shall have a minimum of 5 years experience in project planning and
programming at an USAF installation. Shall have extensive knowledge of all applicable USAF and DoD planning
and programming instructions and policies. Shall be proficient in ACES-PM. Education: Shall have a degree from
a college or university, or approved equivalent.
3.42.7. Structural Engineer: Experience: Shall have at least 5 years experience in structural engineering. Shall
have or be able to obtain a secret security clearance. Shall be trained in security engineering. Education: Shall have
a BS or higher degree in Engineering or Architecture from an ABET accredited college or university, or approved
equivalent.
3.42.8. Corrosion Control Engineer (May be dual-hatted with the Mechanical or Electrical Engineer):
Experience: Shall have five years experience as a Corrosion Control Engineer. Must be knowledgeable in corrosion
control functions to include corrosion control by design and material selection, cathodic protection, industrial waste
water treatment to reduce corrosion, scale-forming deposits and biological growths in heating and cooling systems.
Individual must be knowledgeable of protective coatings to reduce atmospheric corrosion or cathodic protection
current requirements when required. The Corrosion Engineer shall be familiar with all USAF safety directives
pertaining to corrosion and the National Electric Code (NEC). In addition to above, must have a working
knowledge of Cathodic Protection (CP) systems and be certified by the National Association of Corrosion Engineers
(NACE) or equal as a CP 3 or 4. Education: Shall have a BS or higher degree in Electrical or Mechanical
engineering, or approved equivalent.
3.42.9. Chief Construction Management: Experience: Shall have a minimum of six years experience (2 of the 6
years in supervision) in construction inspection and project management. Shall be capable to appraise construction
and service contract methods, to evaluate contract schedules and to prepare construction reports. Shall be
knowledgeable in engineering principles, materials, specification writing, USAF contracting procedures,
engineering equipment, and surveying. Shall be familiar with construction practices in host nation. Education:
ATTACHMENT 1 – Performance Work Statement 25
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
Shall posses the equivalent of an associate‟s degree from an accredited college or university in construction/project
management.
3.42.10. Energy Program Manager (may be dual-hatted): Experience: Shall have a minimum of three years
experience in energy conservation and management. Shall have extensive knowledge of USAF, DoD and US
Government energy policies and goals. Shall have experience in utility contract management. Education: Shall
posses the equivalent of an associate‟s degree from an accredited college or university.
3.42.11. Chief of Environmental Programs (Mandatory, AN): Experience: Shall have a minimum of eight
years experience (4 of the 8 years in supervision) with USAF and DoD environmental operations and programs.
Shall have working knowledge of and experience with host nation FGS and environmental regulations. Shall have
experience with Environmental Safety Occupational Health Compliance Assessment and Management Program
(ESOCAMP). Shall be proficient in ACES-ES system. Education: Shall possess Bachelor‟s degree in
environmental sciences or engineering. from an accredited college or university.
3.42.12. Chief of Operations (Mandatory, AN): Experience: Shall have at least fifteen years experience (8 of the
15 years in supervision/management) in real property operation, maintenance and repair of facilities, infrastructure
systems, pavements and grounds. Shall have USAF installation-level working experience. Education: Shall
possess an associate degree in a related field.
3.42.13. Electrical Systems Manager: Experience: Shall have ten years experience (5 of those 10 in supervision)
in operation, maintenance, repair of power production, electrical distribution, and aircraft arresting system. Three of
the ten years experience shall be in the management operation and maintenance of prime power plants. Must have
an extensive working knowledge of the National Electric Code (NEC). Must be certified by National Association of
Corrosion Engineers (NACE) or equal as a Cathodic Protection Technician. Education: Shall possess an associate
degree in a related field.
3.42.14. Water Treatment Plant Supervisor: Experience: Shall have a minimum of 5 years experience as a
water plant operator working with automated controls. Shall have working knowledge and experience in the
operation, maintenance, inspection, and repair of water wells, gas chlorination systems, and equipment for water
supply, treatment, and distribution systems. Shall have knowledge and experience in organic solvent removal
(Trichloreothylene/TCE, Nitrates, Reverse Osmosis (RO), Granular Activated Carbon (GAC)) treatment and water
softening. Education: Must be a high school graduate, or equivalent. Certification: Shall be a minimum of a Class
B water treatment plant operator (Level 3) but Class A (Level 4) is preferable. Shall have US certification or
certification that is equivalent to a nationally recognized Class B or A certification such as that provided by the
association of Boards of Certification (ABC).
3.42.15. Liquid Fuel Maintenance Foreman (Mandatory, AN): Experience: Shall have a minimum of ten years
experience (5 of those 10 in supervision) as a qualified liquid fuels systems maintenance technician. Shall have a
working knowledge of host nation requirements and NFPA standards as applicable to maintaining fuel systems.
Understand the physiological effects, characteristics and hazards of liquid fuel products. Education: Shall be a high
school graduate or equivalent. Shall have completed USAF courses J3ABR3E432–003, Liquid Fuels Maintenance
Apprentice and J3AZR3E472–000 Liquid Fuels Storage Tank Entry Supervisor or commercial equivalent and shall
have confined space training IAW AFOSHSTD 91–25 or commercial equivalents.
3.42.16. Housing Manager (Mandatory, AN): Experience: Shall have a minimum of five years experience in
managing housing functions and five years experience in customer service. Shall have 3 years experience in
supervision. Shall have working knowledge of USAF housing instructions and policies. Education: Shall possess
an associate degree in Business Administration or Management or related field.
3.42.17. Chief of Fire Protection (Mandatory AN): Experience: Shall have a minimum of fifteen years fire
protection experience, five of them as a Fire or Deputy Chief. Shall have experience directing firefighting
operations to include fighting aircraft and structural fires, performing rescue services, and responding to hazardous
materials incidents, medical emergencies, and confined space rescues. Shall have a working knowledge of the
chemistry of fire, preventive maintenance and operations of fire fighting and rescue equipment, physical and
chemical properties of combustible materials, building structures and their component systems. Shall have
ATTACHMENT 1 – Performance Work Statement 26
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
experience in management of fire prevention and protection plans and programs. Education: Shall have an
associate or higher degree in fire technology. Certification: Shall meet position certifications IAW DOD
6055.06M.
3.42.18. Deputy Fire Chief (Mandatory, AN): Experience: Shall have a minimum of ten years fire protection
experience, three of them as the Assistant Chief for Operations. Shall have experience directing firefighting
operations to include fighting aircraft and structural fires, performing rescue services, and responding to hazardous
materials incidents, medical emergencies, and confined space rescues. Shall have a working knowledge of the
chemistry of fire, preventive maintenance and operations of fire fighting and rescue equipment, physical and
chemical properties of combustible materials, building structures and their component systems. Shall have
experience in management of fire prevention and protection plans and programs. Shall be able to act for the Fire
Chief during his absence. Education: Shall have an associate or higher degree in fire technology. Certification:
Shall meet position certifications IAW DOD 6055.06M.
3.42.19. Assistant Fire Chief for Training (Mandatory, AN): Experience: Shall have ten years experience in
fire protection involving aircraft crash and structural fire fighting operations. A minimum of two years of
supervision in direct fire fighting operations is required. Shall have experience developing training programs and
conducting classroom and practical training sessions. Shall have a working knowledge of fire protection technical
publications and fire codes. Shall have experience preparing operating instructions, fire reports and general
correspondence. Education: Shall be a high school graduate, or equivalent. Certification: Shall meet position
certifications IAW DOD 6055.06M.
3.42.20. Assistant Fire Chief for Fire Prevention (Mandatory, may be dual–hated, AN): Experience: Shall
have a minimum of ten years experience in fire protection, of which 3 years as a fire inspector. Shall have
experience in Technical Services and in directing and performing duties on a Hazardous Materials Response Team
within the limits of NFPA Standard 472. Shall have a thorough knowledge of the chemistry of fire and experience
with inspection and testing of installed fire detection and suppression systems. Shall have knowledge of physical
and chemical properties of combustible materials, building structures and their component systems, identification
and correction of fire hazards and deficiencies, inspections, maintenance, testing and distribution of flight line and
portable fire extinguishers. Shall have the ability to interpret national building and life safety codes. Education:
Shall be a high school graduate, or equivalent. Certification: Shall meet position certifications IAW DOD
6055.06M.
3.42.21. Assistant Fire Chief for Operations (Mandatory AN). Experience: Shall have a minimum of 10 years
fire fighting experience in an organized fire protection function that provides fire suppression services. At least
three of the 10 years shall have been in an organization that provides aircraft crash, fire and rescue services. A
minimum of one year of supervision of direct fire fighting operations shall be required. Shall have a thorough
knowledge of fire suppression, rescue and emergency incident techniques, operation of fire equipment, water
distribution and supply requirements. Shall have a knowledge of the characteristics of aircraft fuel propellants,
oxidizers and weapons. Education: Shall be a high school graduate, or equivalent. Certification: Shall meet
position certifications IAW DOD 6055.06M.
3.42.22. Station Chief (Mandatory AN, may be dual–hatted). Experience: Shall have a minimum of 6 years fire
fighting experience in an organized fire protection function that provides fire suppression services. At least three of
the 6 years shall have been in an organization that provides aircraft crash, fire and rescue services. A minimum of
two years shall have been at the Company Officer/Crew Chief level. Shall have a working knowledge of fire
suppression, rescue and emergency incident techniques, operation of fire equipment, water distribution and supply
requirements. Shall have a working knowledge of the characteristics of aircraft fuel propellants, oxidizers and
weapons. Education: Shall be a high school graduate, or equivalent. Certification: Shall meet position
certifications IAW DOD 6055.06M. Shall be DoD certified as a HazMat Technician.
3.42.23. General Maintenance Mechanic (Mandatory, AN (Zaragoza Only): Employee shall have a minimum
of two years experience in a facilities maintenance management field of work and at least two years experience in
establishing, inventorying, stocking, and maintaining a working bench stock. Shall be knowledgeable of the
requirements in AFR 67-1, Supply Manual, for the requisition and control of parts. Possess a Government Motor
Vehicle Operator‟s Identification Card before beginning duties. Education: Shall have High School diploma)
ATTACHMENT 1 – Performance Work Statement 27
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
Chapter 4 - Postal Services & Communications Support
4.0. POSTAL SERVICES (Moron only). Provide non-governmental personal and official mail postal services on Moron Air
Force Base to authorized customers (See Technical Exhibit 1,DoD 4525.6-M, Appendix 1). Duties include the handling of
registered mail that could contain CONFIDENTIAL or SECRET material which will require a U.S. owned company which has
a facility security clearance issued by the Defense Security Service hiring a U.S. citizen employee with a SECRET security
clearance. Duties additionally involve management of United States Postal Service (USPS) funds and equipment which will
require the contractor to immediately reimburse USPS for all financial and equipment losses or damages. Provide all services
in accordance with USPS, DoD, USAFE and Moron AB standards and procedures. The post office is subject to annual
MAJCOM inspection based on requirement outlined in DoD 4525.6, C12.4.3. USAFE postal/IG inspectors will use
USAFECL 33-8, Unit Compliance Inspection Checklist – Postal Operations to measure compliance with USPS, DoD and
USAFE standards.
The military postmaster will perform inherently governmental functions (obligate official mail funds expenditures, conduct
audits, approve locally paid USPS claims and obligate DoD funds in the event commercial air carriers are required to move
mail. Contractor will resolve service problems identified by the military postmaster, and implement new policy or
procedures directed by USPS, DoD, HQ USAFE or Moron leadership.
4.1. CUSTODIAN OF POSTAL EFFECTS (COPE) . Maintain a USPS provided flexible COPE credit within required
tolerance limits. Perform all duties as outlined in Air Force Training Guide 2, Custodian of Postal Effects (COPE). Perform
profile changes in AMPS, prepare funds for bank deposit, and process financial adjustment memorandum. Process money
order transactions and issue flexible clerk credit accounts on PS Form 17. Maintain control of capital equipment on PS Form
1590, Supplies and Equipment Receipts. Issue blank money order forms, and identify money order shortages. Consolidate
unit disk upload via AMPS. Set up passwords and prepare terminal close-out reports on TRANZ 380.
4.2. RETAIL SERVICES . Validate eligibility for service and parcel security statement portion of customs forms; maintain
unit copy on file for required time frame. Maintain flexible clerk credit within established tolerance limits, and provide all
available USPS services to include money orders, personal checks and credit/debit card acceptance. Prepare daily reports and
close-out accounts with the COPE at the end of each business day.
4.3. RECEIPT AND DISPATCH. Transport U.S. personal and official mail to and from U.S. mail delivery point and
international mail to and from the Morón de La Frontera Post Office every day the post office is open for business. Vehicles
used to move mail must meet standards outlined in DoD 4525.6-M. Ensure only authorized postal employees handle U.S.
mail. Mail shall be securely locked inside the vehicle and secured with numbered metal tin band seals. Proper dispatch
documentation is accomplished using appropriate forms. Only U.S. citizens with a SECRET security clearance and hired by a
U.S. owned company which has a facility security clearance issued by the Defense Security Service are authorized to transport
registered mail. Drivers shall have a copy of DD Form 285, Appointment of Military Postal Clerk, Unit Mail Room Clerk, or
Mail Orderly, filed with the PSC and a copy on hand prior to loading and releasing mail. Ensure Rota Naval Air Station (NAS)
postal operations have a copy of the key to the vehicle lock. Ensure seal number is annotated on DD Form 1372 mail manifest
and matches on the form provided to mail delivery point. Maintain a Post Office Box at the Morón de La Frontera Post Office
to be used for incoming and outgoing international mail. Adhere to DoD 4525.6, USAFE Supplement 1, Chapter 16 Postal
Anti-Terrorism/Force Protection (AT-FP) procedures.
4.4. POSTAL SERVICE CENTER . Mail shall be made available for delivery the same day of receipt. Identify and report
postal offenses and other mail irregularities according to USAFE procedures. Control accountable mail in accordance with
DoD 4525.6-M. Ensure proper receipt and delivery of all accountable mail. Scan accountable mail upon receipt at the post
office and upon delivery to the customer using USPS Postal Tracking System (PTS) scanner. Upload PTS data in AMPS daily
according to instructions available in AMPS. Maintain all accountable mail delivery documentation IAW AFI 33-322, Air
Force Records Management Program, and AFM 37-139, Disposition of Air Force Records. Implement a weekly quality
control process to identify and resolve old or mispitched mail situations.
4.5. DIRECTORY AND LOCATOR OPERATIONS. Maintain AF Form 624 or equivalent automated database that
includes record of each customer served. Redirect and forward mail according to USPS standards and procedures.
4.6. CLAIMS . Process USPS customer claims following procedures outlined in Air Force Guide 6, Receptacles, Director,
Calims and Inquires. In circumstances where USPS allows local payment, present those requests to the military postmaster for
approval.
ATTACHMENT 1 – Performance Work Statement 28
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
4.7. USPS SUPPLY AND EQUIPMENT. Order USPS supply and equipment items needed to sustain daily operations
following Air Force Guide 9, Postal Supply and Equipment Management procedures. Any item the contractor desires to use
that is not available through USPS channels must be provided at contractor expense.
4.8. REGISTERED MAIL. Employ a US citizen cleared to SECRET level to process and transport registered mail according
to DoD 4525.6-M. Receipt for and dispatch registered mail through the Fleet Post Office at Rota NAS, Spain. Protect mail
from loss or compromise.
4.9. EXPLOSIVE DETECTION EQUIPMENT (Moron only). USAFE postal activities will use an explosive detection
device (IONSCAN SABRE 2000) to randomly screen mail for explosive residue in order to detect potential mail bombs. The
post office will screen pouched packages, letters and flats. The existing force protection condition (FPCON) will dictate the
volume of mail facilities will scan:
FPCON NORMAL: Screen suspicious mail.
FPCON ALPHA: Randomly scan 10% of incoming mail pieces.
FPCON BRAVO: Randomly scan 20% of incoming mail pieces.
FPCON CHARLIE/DELTA: Randomly scan 30% of incoming mail pieces.
4.9.1 FORCE PROTECTION (FP) BINDER. The post office will maintain an FP binder according to their supporting
squadron‟s FP office. Include a Standard Operating Procedure (SOP) coordinated with the 496 ABS Force Protection Working
Group that provides postal clerks step-by-step procedures to isolate potentially hazardous material (HAZMAT), shutdown
ventilation systems, call emergency response teams, evacuate facilities and submit postal offenses to report events.
4.10. MAIL DISTRIBUTION (ANKARA). The contractor shall pick up mail, to include registered, insured, and certified.
Process for internal distribution in accordance with DOD4525.6M VOL I, II & Supplement 1. Process all referral mail of
incoming and departed personnel, and maintain and update the referral forwarding or retaining, as applicable in accordance
with DOD4525.6M VOL I, II & Supplement I, (DD Form 2258). Make U.S. Embassy distribution runs to deliver and pickup
unclassified material and forward it to the appropriate Government office upon receipt.
4.11. HOURS OF OPERATION - POSTAL
4.11.1. The Morón Unit Mail Room will be open for customers to send and receive packages as well as perform other post
office-type duties during the hours of 1000-1800L Monday-Friday, U.S. Federal holidays excluded.
4.11.2. During special and emergency situations (for example, accident and rescue operations, civil disturbances, weather
warnings, base alerts, etc.), the ACO may request the Unit Mail Room be open on an extended basis and the contractor may be
asked to transport U.S. mail to and from mail delivery points outside of normal Unit Mail Room duty hours.
4.12. COMMUNICATIONS SUPPORT (Ankara Only). The contractor shall provide system administration and computer
services and functions to ensure that the LAN system is continuously running at peak ability. Comply with all applicable
guidelines to ensure efficient LAN services are provided for all ODC–T supported users (including tenant activities).
Administer all new and current LAN user accounts. Delete users when notified officially by the QAP that the user has
departed from ODC–T. Systems services shall ensure full operation, security, and updating of the LAN. Software and
hardware shall be properly managed, updated, and inventoried. Train users with computer familiarization and refresher
training before access is granted. Respond to customer trouble tickets within 1 hour and determine completion times. Serve as
the ODC-T point of contact and assist in developing future information system requirements. Ensure systems, facility and
equipment are secured each day. Contractor shall submit request for upgrades and funding to ensure system is kept current on
new technology.
4.13. COMMUNICATIONS SUPPORT (Morón Only). The contractor shall operate, maintain, administer and manage
computer and information technology systems (IT) that are specifically required to perform functional duties. Ensure all
hardware and software meet DoD and AF configuration guidance. Provide trained personnel to operate and maintain IT
systems.
4.13.1. Hardware Management (Morón Only). The contractor shall appoint Equipment Custodians to manage IT hardware
used by contract personnel. The contractor shall track IT equipment through the Government Asset Inventory Management
(AIM) database. ECs will perform a full hands-on inventory check at the time of appointment and annually thereafter, or as
ATTACHMENT 1 – Performance Work Statement 29
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
directed by the Base Equipment Control Officer. When discrepancies are identified during account reconciliation, provide
written status of the equipment discrepancy and resolution within 30 calendar days to the 496 ABS/SC and QAP.
4.13.1.1. Coordinate procurement of IT equipment through designated Equipment Custodians (EC) that have been appointed in
writing by the contractor to the 496 ABS/SC and QAP. If change in contractor designated EC occurs, perform a full inventory
accounting of all IT equipment assigned prior to its transfer to the new EC.
4.13.1.2. Return all IT assets to the Government in serviceable condition upon completion of this contract or upon
replacement/upgrade. Turn in unserviceable IT assets to the Defense Reutilization and Marketing Office (DRMO) when
directed by the Base Equipment Control Officer (BECO).
4.13.2. Software Management (Morón Only). The contractor shall ensure all end user IT software meets the minimum
standards required for network connectivity by loading only authorized software which has a Certificate to Operate from the
USAFE Network Operations Systems Center. Coordinate with the base software manager in the NCC prior to loading any new
software to an IT system on the Morón network.
4.13.3. Network Users (Morón Only). Contractor personnel accessing IT systems shall meet the minimum-security
requirements as stated in AFI 33-202, applicable DoD, AF, and USAFE instructions, to include the host wing Systems Security
Policy and the 496 ABS System Security Policy. Users will complete mandatory training prior to being granted access to the
network and will request access by using a USAFE IMT 115. The Designated Approval Authority (DAA) is the approval
authority for contractor personnel use of government information systems.
4.13.4. Privileged Users (Morón Only). The contractor shall provide qualified Functional System Administrators (FSAs) for
each system and qualified Client Support Administrators (CSAs) for each functional area to perform management of IT assets
as outlined in AFI 33-115. FSAs and CSAs provide support to users and ensure that applicable computer anti-virus programs
and the latest AF approved signature files are properly loaded and configured to protect the enterprise network. FSAs and
CSAs ensure that all applicable IT systems have been properly loaded and configured for Air Force Computer Emergency
Response Team (AFCERT) patches. Patches will be channeled to the contractor from either the 496 ABS or servicing NCC.
Provide the servicing NCC the names of all system FSAs and contact numbers for both on and off-duty timeframes. Appoint
CSAs in writing and coordinate through the 496 ABS to the servicing NCC. The contractor shall establish an electrostatic
discharge protection program for FSA and CSA functions as outlined technical order 00-25-234, section VII.
4.13.4.1. Functional System Administrators (FSAs). FSAs ensure functional communities of interest systems, servers,
workstations, peripherals, communications devices and software are on-line and supported. They must thoroughly understand
the customer's mission and be completely knowledgeable of hardware and software capabilities and limitations supporting that
functional system. Their responsibilities extend from the user's terminal to the server, but do not normally include the network
backbone infrastructure unless established by separate SLA, MOA, or MOU. FSAs are not assigned to the 496 ABS/SC, but
are a logical extension of its network operations functionality. FSAs are responsible for all activities as outlined in AFI 33-
115v1, para. 4.6.
4.13.4.2. Client Support Administrators (CSAs). CSAs serve as the first line of help to resolve customers‟ administrative and
technical problems. They perform initial client workstation diagnostics and troubleshooting of client workstations assigned to
them. CSAs take direction from the Det 4 Network Operation Security Center, 496 ABS/SC and local FSAs. CSAs install,
configure, and operate voice, data and video client/server devices. CSAs are responsible for all activities as outlined in AFI 33-
115v1, para. 4.7.
4.14. CONTRACTOR PERSONNEL: Provide contact information to 496 ABS/SC for Communications personnel.
4.14.1. Postal Craftsman/Supervisor (Mandatory AN), Alternate(s) (Mandatory AN). The Postal Craftsman/Supervisor or
alternate Postal Craftsman possess or has the ability to obtain the qualifications of a Special Duty Identifier 8M000 Postal
Specialist, as described in AFM 36-2108 and DOD 4525.6-M, Postal Manual or equivalent. Experience: Minimum of five
years experience with extensive knowledge in the general and financial postal services area.
4.14.2. Postal Craftsman (Mandatory AN) and Alternate (Mandatory AN). The Postal Craftsman and/or Alternate
possesses or has the ability to obtain the qualifications of a Special Duty Identifier 8M000 Postal Specialist, as described in
AFM 36-2108 and DOD 4525.6-M, Postal Manual or equivalent. Experience: Minimum of five years experience in the
general and financial postal services area.
ATTACHMENT 1 – Performance Work Statement 30
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
4.14.3. Postal Driver. The Postal Driver possesses a Spanish Class C (Professional) Driver‟s License and meets the
qualifications listed in DOD 4525.6-M, para. C5.3. The contractor ensures that postal drivers have no access to registered mail.
Postal Drivers will unload outgoing mail and load incoming mail (non-registered) at the mail delivery point.
4.14.4. Functional System Administrator (FSA) (Mandatory AN). The FSA is responsible for the maintenance and
administration of functional IT systems for contract functional areas. FSAs will meet the requirements for DoD 8570.01-M
IAT Level I and DoD 5200.2-R ADP Level II certifications. Experience: At least 4 years computer software and networking
experience within the last 10 years. Education: High School Diploma or equivalent. Possess a certification in CompTIA A+
(Hardware and Software) and either a Microsoft Certified Professional based upon Managing and Maintaining a Microsoft
Windows 2003 Server Environment or a Microsoft Certified System Administrator on Windows 2003. Possesses a National
Background Security Check or equivalent.
4.14.5. Client Support Administrator (CSA) (Mandatory AN) is responsible for the customer support to all desktop
computer systems and software for each functional area. Foreign nationals can be assigned CSA duties if trained and certified.
CSAs will meet the requirements for DoD 8570.01-M IAT Level I, DoD 5200.2-R ADP Level II certifications. Experience: At
least 3 years Microsoft Desktop software and personal computer experience within the last 4 years. Education: High School
Diploma or equivalent. Possess a certification in CompTIA A+ (Hardware and Software) and Microsoft Certified Desktop
Support Technician (MCDST). Possesses a National Background Security Check or equivalent.
ATTACHMENT 1 – Performance Work Statement 31
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
Chapter 5 - Force Support Services
5.0. FORCE SUPPORT SERVICES. Provide quality of life programs to eligible users as defined in AFI 34-262, Services
Programs and Use Eligibility. All employees shall wear contractor provided name tags. Force support requirement are as
follows:
Food Service Operations (Morón and Incirlik)
Golf Course Maintenance (Incirlik Only)
Bowling Center Equipment Maintenance (Izmir Only)
Lodging (Morón Only)
Fitness and Sports (Morón Only)
Pool Operations (Morón Only)
Library (Morón Only)
Publicity Support (Morón Only)
School Liaison (Morón Only)
Reservation Assistance Services (Izmir Only)
5.1. FOOD SERVICE OPERATIONS. The contractor shall, except as specified in this contract as government furnished
property or services, provide all personnel, supervision, and any items and services necessary to perform full food services as
defined. AFI 34-239, AFMAN 34-240 and AFI 48-116 and AFOSH 91-300.
5.1.1 Operational Requirements
5.1.1.1. Menu Boards. Post and maintain all menu boards.
5.1.2. Subsistence and Material Handling. The Contractor shall comply with Air Force Golden Eagle Receiving and
Storage Standards and receipt for all Prime Vendor delivered items. Items not available with PV shall be purchased from
approved government sources in coordination with government.
5.1.3. Food Preparation. The contractor shall obtain foods for each meal and accomplish the food preparation tasks listed on
Food Service Production Log in accordance with (IAW) the Air Force Automated Recipe Service. Progressively prepare food
items to ensure optimum freshness, flavor, color, texture, and nutritional value.
5.1.4. Service of Food. The contractor shall comply with AFI 34-239, and FDA Food Code, using the standard recipes on the
Air Force Food Service Automated Recipe Service software program. The contractor will use the Air Force Worldwide Menu
and will serve food in standard portions, IAW Air Force Golden Eagle Line Serving standards unless the patron request smaller
portions.
5.1.5. Table Service. Clear, clean, and sanitize dining room tables, chairs, or benches at a rate sufficient to ensure availability
to customers. Replenish dining table items (napkins, salt, pepper, condiments, etc.) so that they are available to all patrons
without waiting.
5.1.6. Meals Served Away from the Dining Facilities. Meals may be required during base alerts, operational exercises, or
during natural or simulated emergencies.
5.1.7. Flight Meals. The contractor shall provide flight meals, snack meals, and bulk foods to authorized guests, in
accordance with Air Force Golden Eagle Standards., Flight Feeding Standards and the local menu. The Government furnishes
all subsistence, including operational rations. Contractor shall update all costed menus for flight meals and snack meals no
later than the 27th day of the preceding month. Provide meals ordered at least 2 hours in advance of the time requested. No
notice meals shall be available within 30 minutes of notification; bulk food within 1 hour of notification.
5.2. Pastry Operation. The contractor shall maintain accountability for the pastry operation.
5.3. Food Service Accounting. Contractor will use and maintain the government Food Service Accounting procedures.
ATTACHMENT 1 – Performance Work Statement 32
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
5.3.1. Cashier Services. Perform cashier duties for each meal to maintain a flow rate of guests to correspond with serving line
flow. Submit Cash Collection Record (Storage Safeguard Form, AF Form 79) to the QAP for deposit verification the first
workday following deposit.
5.4. Sanitation Requirements. The contractor shall comply with all federal and Air Force mandated sanitation requirements.
AFI 48-116 Food Safety Program all chapters.
5. 4.1. Housekeeping Services.
5.4.1.1. The contractor shall cleanup those areas that immediately affect customer service to include appearance of all areas
within 25 feet of the dining facility.
5.4.1.2. Clean and sanitize dishes, pots, pans, kitchen, and dining areas in accordance with the FDA Food Code.
5.4.2. Other Housekeeping Tasks. Replace all burned out light bulbs and fluorescent tubes unless the lights are above 10
feet high inside and outside the assigned facilities, with contractor-supplied bulbs and tubes, within 24 hours.5.5. Major
5.5. Maintenance And Repair. Provide major maintenance on equipment to include repair of all government furnished
equipment and replacement of component parts, hood filters, and water faucets.
5.5.1. The contractor shall arrange for the repair or replacement of equipment and parts, which are covered by a warranty.
5.5.2. The contractor shall furnish a written cost estimate to the QAP or designated representative on any equipment repair or
replacement items exceeding $500.00 to include material and labor costs. Submit 5-year plan for capital improvements and
replacements to QAP. (Technical Exhibit 2, CDRL K004) Coordinate procurement upon approval of funds. Upon approval of
the repair estimate, the contractor shall ensure that the repair is completed satisfactorily
5.5.3. If the contractor and government point of contact determine equipment is beyond economical repair the contractor, in
coordination with the government inspector, shall recommend to the contracting officer, in writing, that such equipment be
replaced.
5.5.4. The contractor shall furnish all replacement parts. Parts purchased for repairs and maintenance shall be of equal or
greater quality to the parts replaced.
5.6. Contractor Personnel. The contractor shall provide a full-time Food Service Manager on site who shall be responsible
for the performance of the work. The name of this person, and an alternate or alternates, who shall act for the contractor when
the manager is absent, shall be designated in writing to the contracting officer
5.6.1. Conduct. Contractor employees shall not loiter in any working or patron area. Contractor shall provide name tags to all
personnel and appropriate food service uniforms to food service personnel.
5.7. Hours of Operation
5.7.1. Normal. The contractor shall maintain operating hours at the Dining Facility as authorized by the installation
commander. During the required serving hours for the dining facility, any authorized patron may select foods from a complete
menu. The contractor shall not remove foods from the serving area until 15 minutes after the end of the posted meal hours. This
allows for all patrons to be served an additional time for second servings.
5.7.2. Holidays. The dining facility is open on all holidays. The contractor shall plan a traditional Thanksgiving and
Christmas meal and revise service hours if requested by Government.
5.8. Emergency or Special Event Services. Special and emergency situations (for example, accident and rescue operations,
civil disturbances, weather warnings, base alerts) may necessitate a dining facility to operate on an extended basis of up to 24
hours per day. The contractor shall provide these services when required by the contracting officer.
ATTACHMENT 1 – Performance Work Statement 33
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
5.8.1. Visits By VIPs And Inspection Teams: VIPs, Management Assistance Teams, Commander‟s Annual Facility
Inspection Teams, and other operational commitments will require additional contractor support in such areas as sanitation and
general appearance.
5.8.1. Civic Groups: Civic groups are authorized to use the dining facility upon permission from the installation commander.
5.8.2. Contingency Services. Operations which may increase workload, to include Performance of Services during Crisis
Declared by the National Command Authority or Overseas Combatant Commander:
5.8.2.1. Provide service during military exercises, emergencies, natural disasters and other contingency operations. The
numbers of operations vary, but can be reasonably predicted from history. Serving hours under this provision may be
increased to twenty-four hours per day and may be implemented as directed by the contracting office at any time as required
to meet military mission requirements.
5.9. Food Service Quality Control Program. The Contractor shall establish, through an independent function, a quality
program, which shall encompass all aspects of the contract. The Contractor shall implement the quality program in accordance
with Quality Program Plan (QPP). The QPP shall include the following:
5.9.1. Quality Control (QC). The Contractor shall develop and maintain a QC inspection system that encompasses all
functions of the contract of deficiencies found, and the nature of corrective action taken as appropriate. Use a Quality Control
Reports (QCR) to document discrepancies and corrective actions.
5.9.2. Quality Assurance (QA). The Contractor shall develop and maintain a QA program ensuring the Governments
interests are protected. Through a clearly separate entity this function shall assure all aspects of the contract to include the QC
inspection system.
5.9.2.1. The Contractor shall maintain adequate records of all audits and inspections. Quality Status Reports (QSR) shall be
generated on a monthly basis. The QA function shall ensure that timely and effective corrective action is obtained for all
deficiencies identified by the Government. The QA function shall develop and maintain a training program designed to ensure
all Contractor personnel are clearly aware of the contractual requirements and are current with any changes throughout the life
of the contract. The QA function shall conduct special inspections at the contracting officer's or site commander's written
request. Results of the inspection or audit will be provided, in writing within 10 business days.
5.9.2.2. Inspection Instructions. Inspection, auditing, and testing shall be prescribed by clear, complete, and current
instructions. The inspection instructions shall include the specific criteria for approval and rejection of services that will be
used in each inspection or audit; checklists may be used for this purpose.
5.9.3. Morón Only: Contractor shall provide school lunches as per daily order from school administration. Lunches shall be
delivered and cash collected at school daily.
5.9.4. Morón Only: Contractor shall requisition for government funding of new or replacement APF items over $500.
Coordinate for procurement upon government approval of funding.
5.9.5. Morón Only: Copy QAP on all correspondence to HQ AFSVA regarding mission changes, policy, and capital funding
issues
5.9.6. Moron Only: Annual COPA event - Evening meal at base location to be determined, catered by Dining staff.
Appetizers and menu, serving theme, tableware, serving times to be determined by commander. Service expected 2000 –
2400. Prep and clean up must be included beyond these times.
5.10. GOLF COURSE MAINTENANCE (INCIRLIK ONLY). The contractor shall maintain a safe, clean and well
manicured 9-hole golf course and driving range IAW AFI 34-116 Golf Program Management, AFI 32-1053 Pest Management
Program and DoD Pesticide List.
5.10.1. Maintenance shall include grass cutting, irrigation, application of approved pesticides, fertilizers.
5.10.2. Coordinate and provide schedule for course and equipment maintenance plan.
ATTACHMENT 1 – Performance Work Statement 34
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
5.11. BOWLING CENTER EQUIPMENT MAINTENANCE (IZMIR ONLY). The contractor shall maintain bowling
center equipment IAW manufacture‟s recommended preventive maintenance schedule and provide unscheduled maintenance
as required. Ref: AFMAN 34-238. Bowling lanes shall be cleaned and oiled. Approach areas shall not be oiled. Coordinate
preventative maintenance schedule with Bowling Center Manager to minimize downtimes during peak operational periods.
Respond to unscheduled equipment breakdowns during peak operational periods. Prepare and submit ORCA report and
equipment long range replace plan IAW AFMAN 34-238.
5.12. LODGING SERVICES
5.12.1. Lodging (Morón only). The contractor shall operate clean, safe, temporary lodging rooms and services to meet AF
standards for eligible guests IAW AFI 34-246 AF Lodging Program and Atch 1, list of references - includes AFI 34-252
Laundry, Dry Cleaning and Linen Exchange, AFI 65-106 APF Support of MWR, AFI 34-201 Use of NAFs, AFI 34-202
Protecting NAF Assets, AFI 34-219 Alcoholic Beverage Program, AFMAN 34-253 Laundry, Dry Cleaning and Linen
Exchange, USAFEI 34-601 USAFE Contingency Quarters Program, USAFEI 34-201 Protecting NAF Assets, Morón OI 34-6,
Morón Bed Down Plan and the AF systems and standards for lodging found at https://afkm.wpafb.af.mil/AFPs/CoP. All
personnel shall wear professional Lodging business attire/uniforms.
5.12.2. Furnish, clean and maintain lodging rooms and associated facilities following all standards noted in directives above.
Provide administration and protection of all appropriated and non-appropriated funds assets and property. Conduct internal
review of annual AF Standard Checklist to maintain accreditation.
5.12.3. Prepare and provide non-appropriated fund budgets to government personnel for all transient lodging. Develop and
coordinate a five-year plan for all service and facilities improvement. Requisition for government funding of new or
replacement APF items over $500 through the QAP. Manage laundry contract for all linen and towels. Coordinate for
procurement upon government approval of funding.
5.12.4. Provide 24/7 reservations, check-in, checkout, sundry sales and wake-up services at Hotel desk. Operate and maintain
the database for the Lodging Touch System (LTS). Submit monthly data to QAP regarding occupancy rates.
5.12.5. Negotiate reduced rates annually for commercial lodging accommodations in order to provide eligible guests
alternative lodging when adequate on-base lodging is not available. Prepare and provide the contracting office a Performance
Work Statement (PWS) or a Memorandum of Understanding (MOU) detailing the specific services and conditions required by
the commercial lodging establishment or apartment complex based on local needs. Maintain a list of all currently approved
commercial lodging facilities with prices and capacities.
5.12.6. Manage Nonappropriated Fund employees for housekeeping. Route all local national HRO actions to Rota Naval Base
through government QAP.
5.13. RESERVATIONS ASSISTANCE OFFICE (RAO) (IZMIR ONLY) Manage full service Reservations Assistance
Office to assist TDY and recently-arrived permanent party personnel to locate suitable temporary quarters and transportation in
Izmir. Meet within 24 hours, new arrivals, and conduct initial policy briefings to include hotel policies and local area briefings
as required. Issue and control non-expendable items as required. Secure reservations in the following priority: (1) PCS
(in/out) (2) TDY personnel to Izmir. (3) all others IAW AFI 32-6005 and 425ABS Memorandum 34-04. Compile a complete
set of standard operating instructions (SOIs) to explain in detail the manner in which the Lodging and Reservations Assistance
Office activity is to operate. SPIs must be coordinated/approved by the QAP, FC/FD and the ACO. Review and update
annually as required. Maintain Reservations capability 24/7 IAW 32-6005 and 425 ABS Memorandum 34-04.
5.13.1. Maintain applicable regulations, manuals, and other directive documents to insure currency. Submit recommended
changes to QAP and Contracting Officer for review and approval. Collect and maintain data for any reports required for this
area. This includes payment records and listing of unpaid accounts.
5.13.2. Maintain current listing of all hotels and applicable government pricing in the Izmir Area. Ensure only suitable
quarters are used to house government personnel. Investigate any irregularities concerning government contracted quarters and
take appropriate actions to resolve.
5.13.3. Maintain a listing of all personnel in government contracted quarters. Update and coordinate occupancy requirements
with hotel management on a daily basis. Develop registration policies for check in/out for guests in government
leased/commercial rooms to insure payments are made as required
ATTACHMENT 1 – Performance Work Statement 35
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
5.13.4. Manage inventory of base/contract quarters and insure they are used prior to issuing non-availability statements. Issue
and control statements of non-availability (DD Form 1351-5) IAW AFI 32-605.
5.13.5. Manage applicable supply and property accounts for RAO. This responsibility includes budgeting, requisitions and
safeguarding, disposition and inventory for all required areas. Verify and maintain records of damages and missing property.
Report to hotel and/or Security Forces for investigation as required. Notify QAP when applicable.
5.13.6. Maintain a Customer Comment Program.
5.14. FITNESS AND SPORTS (MORON ONLY). Manage and maintain fitness and sports center and all equipment in a
clean and safe environment following the Golden Eagle Standards of equipment specifications and standards, specifically for
GSUs, (deletion), 5- Star Fitness Program items 2.3, 2.4, 3.3, 3.4, 4.2, 4.3- 4.7, 4 12, 4.21, 5.3, 5.6, 5.9, 5.10 and AFI 34-
266, AF Fitness and Sports Programs. Support unit commander fitness program and provide on-site interactive customer
service with equipment and facility orientations. Provide core fitness and sports only as outlined in this document. Personnel
shall wear required civilian fitness uniform (AFI 34-266 Para.1.6)
5.14.1. Plan and schedule annual program of monthly self-incentive fitness event and special events as identified in 5 Star
checklist and provide for equipment orientations. (AFI 34-266 Para 2.2, Table 2.1 # 2, 5 (monthly), and 6(quarterly)).
Conduct annual needs assessment of eligible DOD personnel to be used for planning. Coordinate events, self incentive
programs, etc with assigned military and publicist.(AFI 34-266 A2.7.3.4) Participant incentives shall be coordinated for
funding with government personnel (AFI 34-266 2.12). Coordinate with Physical Training (PT) Leaders for use of facility,
equipment and equipment orientations.
5.14.2. Schedule, coordinate and promote sports clinics, events or competitions to coincide with AF and command season
sports tournaments. Provide at least 4 of the 5 core sports throughout the year as identified in 5-Star checklist, with events or
teams opportunities at least once per month. Off base games with other local or DoD teams may be part of this schedule.
Facilitate base teams to enter local or USAFE competitions. Use of the swimming pool, racquetball and tennis courts, bowling,
track, and sports fields may also be considered. Coordinate with First Sergeant for military sports Commander Cup Challenges
and volunteers. Identify fields/courts and preparation required for usage and coordinate these requirements with assigned
military or volunteers.
5.14.3. Maintain equipment and supplies in good working order and correct placement (AFI 34-266 Para 5.4 & 1.13). Identify
inoperative equipment. Plan preventive maintenance and track unscheduled repairs (AFI 34-266 Para 5.4). Keep current all
fitness equipment manuals. Maintain a detailed cleaning and maintenance schedule. Coordinate with laundry contractor for
pick up and delivery of towels used in weight rooms and cardio room.
5.14.4. Maintain equipment inventory to include fitness, first aid, sports and check out items. Maintain adequate spare parts
for fitness machines. Use original equipment manufacturers standard parts or equal for repairs. Prepare and submit 5 year plan
for equipment and supply replacements to be included in annual Recapitalization Tool. (AFI 34-266 2.10.2 & A2.7.6)
Requisition for government funding of new or replacement APF items over $500. Coordinate for procurement upon
government approval of funding.
5.14.5. Maintain and post the Fitness Data Tracker and Recapitalization Tool as required.
5.15. LIFEGUARD/POOL OPERATIONS (Morón Only). Contractor shall provide life guard and pool operation services
in a professional manner, ensuring the highest standards of safety and public health. AFI 34-110, Para. 8, 13 and 23.9, AF
Outdoor Recreation Pools. Contractor shall ensure facilities and equipment are clean. PH and disinfectant residual shall be
measured at all four corners of the pool as required by AFOSH standards. Average values shall be entered on a Swimming
Pool Operational Log (AF Form 708). If results are outside of acceptable range AFOSH standard 48-14, appropriate correction
action shall be taken, to include closing the pool to swimmers. Immediate notification shall be provided to QAP anytime the
pool needs to be closed during operational hours. Personnel shall wear acceptable lifeguard attire.
5.15.1. Contractor shall accomplish daily requirements: check locker room, take group reservations during operating hours,
check guest ID cards, tally daily users, issue pool recreation equipment to users, wipe off deck chairs, post notices, and monitor
pool rules established by government. Equipment inventory shall be maintained.
ATTACHMENT 1 – Performance Work Statement 36
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
5.16. LIBRARY AND INFORMATION SERVICES (Morón Only). Maintain and operate the Branch Library IAW AFI-
34-270, USAFEI 34-202, Library Service Center Branch Library Guidebook, and standard American library service practices.
Maintain inventory of books and other media formats to satisfy educational, informational, cultural and leisure needs of
authorized customers of the Moron AB community.
5.16.1. Conduct annual inventory, prepare and forward all reports relating to Library services. Review and purge book
collection. Return worn books to the USAFE Library Service Center and forward excess books, CDs and cassettes in good
conditions to HQ USAFE/A1KELS. Maintain current USAFE Form 245, Application for Library Service.
5.16.2. Conduct AF Library programs for adults and youth, as participation allows. Submit after action report on AF Summer
Reading program when requested. Coordinate with Publicist for information to reach base personnel.
5.16.3. Maintain educational and leisure internet laptop use for patrons within the facility. Coordinate with agencies
administrating AF educational programs such as DANTES in order to assist patrons.
5.16.4. Provide information such as brochures or printouts relative to local day trips, trails, cultural activities, and
performances in local areas. Provide used magazines/paperback books to community center, flight line waiting room and
dorms for reading.
5.17. PUBLICITY/COMPUTER DATA SUPPORT (Morón Only). Provide computer and data soft/hardware support to
all Force Support activities. Develop and assure accurate and timely publicity and presentations for all Force Support
functions/programs. Maintain and update official public web page as needed and marquee daily. Provide on-site support as
needed to government approximately 20 hours per week.
5.17.1. Provide creative, accurate publicity material assembled from the information provided by activity managers using
appropriate software programs. Monthly power point slide of all activities events shall be one of the products. Submit publicity
through all available mediums to reach eligible customers. Provide photography support for events and incorporate photos into
publicity media. Post flyers at appropriate bulletin boards on base. All publicity will be posted at least 7 days before the event.
Major events identified by the government, such as Tops in Blue performance or Extreme Summer information shall be posted
by date requested by government, often in advance of 10 days. Occasional request for publicity of events/programs occurring
in less than 10 days shall be posted within 1 day of receipt of information.
5.17.2. Provide guidance/instruction to government personnel on computer related concerns, including software upgrades into
current and any required systems supported by either APF or NAF.
5.18. SCHOOL LIAISON (Morón Only). Provide liaison support between installation commander, school, and community
for school issues IAW USAFEI 36-401, Installation Commanders and School Liaison Officers. Attend meetings, interface
with schools, groups and individuals, coordinate and assist in matters affecting student education and school operations.
Interact with all partners in the education of children whether on base, home schooled, boarding schools or bused. Partners
include parents, teachers, children, private organizations, and government entities. Perform school liaison during the school
year and one week before and after school year. Services not required during school Christmas season break. Duties
encompass approximately 20 hours a week to be scheduled around meetings and requirements 5 days a week, Monday –
Friday. Contractor may take either American or Spanish holidays.
5.18.1. Coordinate logistical services provided to DODDS and base school, provide administrative support on school advisory
boards, play an active part in all school discipline matters, and coordinate school meals. Reports shall be submitted as
required. Copy QAP on all correspondence to HQ AFSVA or command regarding mission changes, policy, and capital
funding issues
5.19. CONTRACTOR PERSONNEL (MORON ONLY).
5.19.1. Dining Facility Manager (Mandatory, AN)/Asst Manager. Whenever work is being performed, the Dining Facility
Manager or alternate(s) shall be on duty and available to meet on the installation with Government personnel (designated by
the contracting officer) to discuss problem areas. The Dining Facility Manager will provide food preparation and serving
oversight in all Services Division Departments that provide food service. This oversight will be IAW applicable FDA and AFI
requirements, and Services Golden Eagle Standards. Education/Experience: The Dining Facility Manager or alternate(s) shall
have at least five years management experience with a minimum of 4 years as a supervisor of a food service facility serving
ATTACHMENT 1 – Performance Work Statement 37
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
full service meals. A BS or BA degree in food or hospitality management may be substituted for 5 years of management
experience.
5.19.2. Corporate Food Service (CFS) Administrator (Mandatory AN at Moron only). The CFS Administrator has a
minimum of 4 years experience with multi–user computer systems and operations. Individual should have experience in
conducting training sessions. Knowledge of the UNIX operating system, personal computers, networking, and Windows NT,
Services Operations, CFS, STORES, and the Aloha point–of sales (POS) system, is required. The CFS Administrator shall
comply with AFCSM 34–331, CFS Food Service Software User‟s Manual and current Food Service instructions and manuals.
Knowledge and experience with storeroom functions is desirable.
5.19.3. Food Service Bookkeeper/Accounting (Mandatory AN at Moron only). Has a minimum of 2 years accounting or
bookkeeping experience and the ability to operate office equipment.
5.19.4. Lodging Manager (Mandatory, AN). Requires a minimum of five years management experience in overall base
lodging operations with a minimum or 4 years as a supervisor and a college degree. Preference in hospitality or business
management.
5.19.5. Library Administrator (Mandatory, AN). Requires three years general administrative experience including standard
office software such as MS Office and two years of college. Prefer a minimum of one-year full time experience in library
operations.
5.19.6. Fitness and Sports Administrator. Requires a minimum of three years professional experience in fitness equipment
systems and sports program operations and a high school degree. Personnel shall be current in certification of AED, CPR and
First Aid. Preference with certification in fitness equipment.
5.19.7. Lifeguards require certification of Lifesaving, AED, CPR and First Aid.
5.19.8. Publicity/Computer Data Support requires proficiency in website maintenance and updates, computer graphic design,
Power point, knowledge of resources for clip art and marketing, knowledge of Air Force Aloha system for cash registers.
5.20. HOURS OF OPERATION.
5.20.1 FOOD SERVICES:
Main Dining Facility, Bldg 408 (Incirlik AB, Turkey)
WEEKDAY NUMBER OF NUMBER OF SERVING LINES
HOURS SERVING *SAT/SUN
MEAL LINES
Breakfast 0500 – 0800 2 0500 – 0800 2
Lunch 1030 – 1330 2 1030 – 1300 2
Dinner 1700 – 2000 2 1700 – 2000 2
Midnight 2300 – 0400 1 2300 – 0400 1
Main Dining Facility, Bldg 115 (Moron AB, Spain)
WEEKDAY NUMBER OF NUMBER OF SERVING LINES
HOURS SERVING *SAT/SUN
MEAL LINES
Breakfast 0630 - 0830 1 0630 - 0830 1
Lunch 1100 – 1300 2 1100 - 1300 2
ATTACHMENT 1 – Performance Work Statement 38
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
Dinner* 1700 – 1900 1 1700 - 1900 1
School Lunch** 1130 - 1230 delivery none Delivery
Midnight* 2230 - 2330 1 2230 - 2330 1
NOTE: The main dining facility will provide takeout service during normal meal serving hours. The Facility will provide
flight meals upon reservation by phone for pick up during any hours of operation.
* For current state CLIN with ECS personnel assigned on base
** School lunches are not served during weekends or on US holidays or days of no school. Schedule will be provided by
government annually. Estimate 10-13 lunches daily.
*Main Dining Facility, (Thanksgiving and Christmas Day)
NUMBER OF SERVING LINES
MEAL HOURS
Lunch 1130 – 1430 2
* NOTE: Contractor shall serve the “Holiday” meals at normal Lunch time frame unless otherwise notified. Other meals
during the day will be served at normal hours.
5.20.2. LODGING SERVICES BASELINE: Reception Services at main desk 24 hours a day, seven days a week.
Extended Service Hours. To meet special operational requirements, the Government may require the contractor to operate the
Contingency Dorms Reception Desk.
5.20.3. FITNESS AND SPORTS FACILITY BASELINE: Monday – Friday 0600 – 1800. Thanksgiving and Christmas
days determined by base commander.
Extended Service Hours. To meet special operational requirements, the Government may require the contractor to operate the
Fitness Center additional hours.
5.20.4. LIBRARY SERVICES BASELINE: 1200-1800 Monday - Friday
Extended Service Hours. To meet special operational requirements, the Government may require the contractor to operate the
Library additional hours.
5.20.5. SWIMMING POOL LIFEGUARDS BASELINE: 2 lifeguards on site required while pool in operation. During
designated summer season generally Memorial weekend (4 th weekend in May) through last weekend in September) Tuesday –
Sunday 1300 – 2000. During school days the opening time shall be 1500.
The pool is closed for maintenance on Mondays, unless it falls on a US Holiday, then it will be closed on Tuesday of that
week.
Additional Hours of Operation. Extended pool hours to accommodate special functions may be necessary.
5.20.6. PUBLICITY/COMPUTER DATA SUPPORT BASELINE: Mon-Fri 0900-1300. Contractor may take either
American or Spanish holidays.
5.20.7. SCHOOL LIAISON BASELINE: During school year and one week before and after school year. Not required
during school Christmas season break. 20 hours a week, scheduled around meetings and requirements 5 days a week, Mon –
Fri Contractor may take either American or Spanish holidays.
ATTACHMENT 1 – Performance Work Statement 39
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
CHAPTER 6 - Logistics Support Services
6.0. FUELS MANAGEMENT SERVICES. Maintain command and control to prevent the use of unsatisfactory
fuel products or equipment IAW AFI 23-201 chapter 5. Manage the receipt, storage, issue, quality control and
accounting of petroleum and cryogenic (cryo) products. Maintain fuel and cryogenics servicing equipment to ensure
mission completion. Establish and maintain minimum facility and equipment levels with refueling maintenance
(RFM) and liquid fuels maintenance (LFM). Establish and maintain fuels administrative workgroup function,
Lockout/Tagout program. Review war and mobility plans to ensure supportability. Provide fuels facility plans,
maintain emergency power capability, operate fuels radio net, develop and review facility requirements and compute
refueler equipment authorizations. Provide personnel with appropriate clothing for petroleum and cryogenic
operations IAW AFOSH 91-501.
6.1. FUEL ACCOUNTING/SYSTEM/RESOURCE CONTROL CENTER (RCC) (MORON ONLY). Ensure
Defense Energy Support Center (DESC) bulk petroleum product inventories are capable of meeting mission
requirements. Develop support plans which include procedures for providing emergency power that is responsive to
mission requirements, to include guidelines detailing where emergency generators will be pre-positioned. Order,
receive, store, transfer and issue petroleum products IAW DESC operating policy and procedures. Contractor shall
track and report status of fuel consumption and equipment. Enter all fuel transactions in Fuel Accounting System
(FAS) immediately upon completion of transaction. Complete a physical fuel inventory of all products stored on a
daily basis and enter in FAS. Transmit all entries during daily closeout procedures (Monday through Friday).
Backup FAS database as required by Defense Energy Supply Center Publication DESC-P-3 and install all hardware
and software upgrades. Enter fuel distribution vehicles and equipment status into FAS. Encode Vehicle
Identification Links (VIL) for vehicles and equipment to support customer billing. VIL request letter will be
required to obtain VIL keys and must be signed by the requesting Vehicle Control Noncommissioned Officer
(VCNOC). Request letters will be kept on file for validation IAW DESC-P-5 and Air Force Fuels Policy Document
(AFFPD) 07-002.
6.2. INSPECTION DISCREPANCIES. Manage inspection discrepancies. Review all uncorrected vehicle and
facility discrepancies monthly. Correct all deficiencies and notify appropriate Civil Engineering (CE) agency and
Resource Control Center (RCC) when efforts to eliminate a deficiency have been exhausted.
6.3. DATA. Complete and submit all reports, tests and inspections according to guidelines described in AFI 23-
201, USAFE FPD‟s and DESC PD‟s IAW AFPD 37-1 and AFMAN 37-123. Ensure periodic tests performed by
third party companies are budgeted for, scheduled, and completed within timeframe IAW applicable directives.
6.4. SECURITY PROGRAM AND TECHNICAL ORDERS. Brief and accomplish security programs IAW AFI
23-201 chapter 4. Establish an independent T.O. account with the base T.O. distribution office. Ensure all T.O‟s
are current and maintained IAW T.O. 00-5-1.
6.5. FUELS DIRECTIVE LIBRARY AND SYSTEMS. Maintain fuels directive library and manage all fuels
automated systems and software. Load all software updates on computers as directed by DESC. Open work order
numbers with appropriate agencies as directed by DESC when equipment fails. Follow up to ensure prompt
resolution.
6.6. CRYOGENICS (MORON ONLY). Develop and implement cryogenics (cryo) support plan to ensure
product is ordered, received and sampled to meet mission requirements and ensure fuels laboratory is operated to
meet mission requirements. Operate laboratory IAW AFOSH 91-38, TO 42B-1-1 and AFI 23-201. Process receipts
of cryo products IAW DESC procedures for capitalization of ABO/LIN contracts. Annotate AFTO forms 244/95
IAW AFI 23-201 and TO 00-20-7. Perform cryo tank maintenance IAW AFI 23-201, TO 37C2-8-116WC_1_ and
TO 35-1-3. Record cryo samples in FAS IAW TO 42B6-1-1 and AFI 23-201. Perform all cryo operations safely
and IAW AFOSH 91-67. Analyze product samples and record results in FAS IAW AFI 23-201 and 42 series
technical orders.
6.7. FUEL AND STORAGE SYSTEMS. Operate and maintain fuel systems to meet mission and customer
requirements. Inspect and maintain fixed and mobile fuels dispensing and storage systems and equipment IAW AFI
23-201, TO 00-25-172, TO 00-25-235, TO 36A9-3-25-1, TO 37A-1-101, TO 37- 1-1, TO 42B-1-1, TO 42B-1-1S-2,
ATTACHMENT 1 – Performance Work Statement 40
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
TO 42B1-1-14, TO 42B-1-23, and UFC 3-460-03. Ensure personnel service aircraft IAW TO 00-25-172, TO 00-25-
172 CL 1 thru CL 4 and applicable U.S. military aircraft technical orders. Store and dispense fuel IAW TO 37-1-1
and TO 42B-1-1 fuel quality requirements.
6.8. COMPLIANCE. Operate compliance section to meet mission requirements. Initiate a safety program; ensure
compliance individual provides and performs safety briefings IAW AFI 90-301 and AFI 23-201. Inspect each
section of fuels semi annually IAW AFI 23-201, perform spot checks on all sections on all shifts IAW AFI 23-201.
Enforce two man policy IAW AFI 23-201 and AFOSH 91-38. Establish and maintain an environmental and
hazardous material program IAW AFI 23-201. Ensure Fuel quality meets requirements IAW TO 42B-1-1, and
sample results are entered into FAS. Ensure issue of only fuel that meets quality requirements. Ensure fuel sample
due dates are recorded in FAS IAW AFI 23-201.
6.9. IN-GARRISON EXPEDITIONARY SITE PLAN (IGESP) (MORON AND INCIRLIK ONLY). Ensure
IGESP is current and up-to-date. Ensure compliance IAW AFI 10-404, AFPAM 23-221and AFI 23-201.
6.10. AUTOMATED FUEL SERVICE STATIONS (AFSS). Operate and maintain AFSS to support mission and
customer requirements by ensuring automated fuel dispensing is available for all customers at least 8 hours per day,
five days per week (IAW AFI 23-201 Fuels Management). Use alternate fuel dispensing option (manual) for at least
four hours a day if automated dispensing equipment is out of service. Maintain summary workload data regarding
the frequency of manual fuel dispensing operations. Perform maintenance of AFSS systems IAW TO 00-25-172,
TO 00-25-235,TO 36A9-3-25-1, TO 37A-1-101, TO 37A1-101S-1, TO 37-1-1, TO 42B-1-1, TO 42B-1-1S-2, TO
42B1- 1-14, TO 42B-1-23, and UFC 3-460-03. Ensure system and equipment logs document equipment status,
inspections, maintenance activities, and repairs.
6.11. AIRCRAFT SUPPORT SERVICES. Provide aircraft support (transient alert and aerospace ground
equipment services) for US military/commercial and USAFE-approved foreign military aircraft for Morón AB.
Contractor shall provide shuttle launch support at Zaragoza (NASA) IAW AFI 21-101; T.O. 00-20-1.
6.12. TRANSIENT ALERT. Account for current and projected fiscal year expenditures of Government resources
in support of transient aircraft IAW TO 00-20-1 Transient Alert Procedures. Provide data during Government
requested budget calls. Identify and capture costs IAW USAFE‟s ACSA approval process to reimburse the
Government by the foreign military service. Obtain USAFE approval through the Acquisition and Cross-Servicing
Agreement (ACSA) order process prior to executing services. (Reference STANAG 3113 Annex A to determine
applicability before taking action if necessary).
6.12.1. Provide services to support flight operations IAW international standards and Government property
limitations as specified within the ACSA Implementing Arrangement. Provide services to U.S. commercial
passenger and cargo aircraft under the guidance of Civil Air Reserve Fleet (CRAF) instructions, AMCI 24-201,
paragraph 4.5. Escort aircraft between the runway and the parking ramp during arrival and departure. Provide
services to park, static ground, tow, provide ground power, facilitate air start, and heat aircraft, Servicing does not
include providing potable water and toilet servicing. Marshall aircraft into the parking location using International
Aircraft Marshaling Signals without mishap. Perform fireguard duties during aircraft fuel servicing operations IAW
TO 00-25-172. Perform aircraft towing and mooring procedures IAW with applicable aircraft technical orders. If
no technical order is applicable, use manufacturer‟s recommendations or international standards.
6.12.2. Personnel and equipment will be in-place 30 minutes prior to aircraft arrival and departure. Assist aircrews
in obtaining maintenance and supply support for their aircraft. Perform 100% foreign object damage (FOD) checks
around aircraft taxi routes and parking area 30 minutes prior to aircraft recovery and launch.
6.13. TOOL CONTROL PROGRAM. Establish and maintain a tool program IAW AFI 21-101. Mark and etch
all official tools and Testing Measurement and Diagnostic Equipment (TMDE) equipment, physically inventory all
tools and TMDE equipment in the Tool Accountability System (TAS) prior to starting and upon completion of all
tasks, IAW AFI 21-101, chapter 10, paragraph 10.4. Sign-off the inventory at the end of each shift. Ensure
personnel are familiar with lost tool procedures. If an item or tool is discovered missing follow procedures IAW 21-
101 chapter 10 paragraph 10.8.
ATTACHMENT 1 – Performance Work Statement 41
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
6.14. AIRCRAFT CRASH AND RECOVERY PROGRAM. Establish and maintain the installation‟s Crash
Damaged Disabled Aircraft Recovery (CDDAR) program to minimize damage to aircraft and runway is reopened in
a safe and expeditious manner IAW 21-101.
6.14.1. Respond to disabled aircraft in a safe and efficient manner that minimizes further damage. Coordinate
approval through the on-site commander to remove disabled aircraft from active runways with a minimum of
additional damage. Operate and maintain crash recovery equipment. Perform organizational and intermediate levels
of maintenance IAW manufacturer‟s technical manuals and warranties. Document all maintenance actions on Air
Force Form 244, System/Equipment Status Record and Air Force Form 245, System/Equipment Status Record
Continuation Sheet. If depot-level maintenance is required, notify the QAP and comply with disposition
instructions.
6.14.2. Establish and maintain the installation‟s tailored non-destructive inspection (NDI) program to protect
Government resources within technical limits. Perform joint oil analysis and ensure joint oil analysis machine is
certified and remains up to date and current at all times. Recertify the joint oil analysis process through the Joint Oil
Analysis Program Manager.
6.15. AEROSPACE GROUND EQUIPMENT (AGE). Maintain and provide serviceable aerospace ground
equipment (AGE) to support U.S. government aircraft missions. Provide required minor and major maintenance,
scheduled and unscheduled maintenance and inspections, servicing, pick-up and delivery, modification, corrosion
control, operational checks, welding and painting of all Government-Furnished Equipment (GFE). Maintain all
assigned shop equipment, special tools, test equipment, and composite tool kits (CTK). Perform acceptance
inspections and shipment preparation requirements on all assigned AGE equipment.
6.15.1. Perform material control function on all items pertaining to AGE eliminating possibility of any fraud, waste
or abuse of GFE or Government-furnished Facility (GFF). Establish procedures to control and approve
cannibalizing on AGE. Comply with the USAF uniform repair and replacement criteria for AGE support
equipment, documented on AFTO Form 375 IAW T.O‟s 00-25-240, 35-1-24, 35-1-25 and 35-1-26. Deliver
aerospace ground equipment to aircraft or other base locations supporting the mission.
6.15.2. Operate aerospace ground equipment IAW each type equipment technical orders. Perform organizational
and intermediate levels maintenance on AGE IAW Air Force Technical Orders, or manufacturer‟s technical manuals
and warranties. Document all maintenance actions on Air Force Form 244, System/Equipment Status Record and
Air Force Form 245, System/Equipment Status Record Continuation Sheet. If depot-level maintenance is required,
notify the QAP and comply with disposition instructions. Perform 100% monthly scheduled equipment inspections.
Document and update completion status in the Integrated Maintenance Documentation System (IMDS). Provide a
monthly plan and schedule of all AGE inspections and maintenance. Provide a weekly in-commission report to the
Functional Director (FD) and Quality Assurance Personnel (QAP).
6.15.3. Aerospace ground equipment shall be maintain to a minimum 86% operational availability rate. WRM
AGE shall be maintained to a minimum 90% availability rate. Manage WRM AGE IAW AFI 25-101, chapter 1 and
chapter 2. Document and update AGE allowances in the Air Force Equipment Management System whenever
equipment requirements. Manage and maintain the TMDE program under Aviano Air Base, Italy‟s process.
Schedule and track TMDE for calibration with documented follow-up action on overdue TMDE calibration
requirements. Schedule, document, and complete all Time-Compliance Technical Orders (TCTOs) and One-time
Inspections (OTIs) actions IAW TO 00-20 series technical orders.
6.15.4. Maintain status on Due-In-From-Maintenance (DIFM) assets daily. Maintain maintenance delayed, action
awaiting maintenance, and parts delayed, action awaiting supply, files on all AGE assets. Maintain an automated
supply control log for all demands on supply. Perform daily follow-up with supply on reportable AGE out of
commission for parts. Provide information on shipment, acceptance, or AGE accountability changes to Base Supply
for updating of master identification listing on all assigned AGE equipment. Maintain and control parts awaiting
installation in holding bins and ensure equipment is secured and accountable at all times. Maintain supply
discipline, to include Bench Stock and Reusable Container Program. Prepare and manage asset budgets and custody
account/custodian receipt list (CA/CRL) through the resource management system program office.
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Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
6.15.5. Manage and dispose of all hazardous material in accordance with applicable host nation laws, Final
Governing Standards (FGS) and Moron‟s hazardous waste and spill plans. Perform checks, removal and
replacement of the lead acid and nickel cadmium battery shop. Use starved electrolyte, maintenance free batteries to
the fullest extent possible. Contractor shall use IMDS and any future automated maintenance system dictated by a
higher headquarters functional representatives. Maintain publications, forms and Technical Orders IAW T.O 00-5-
1, Air Force Technical Order System, regarding currency and condition. Zaragoza-Moron AB: Provide continuous
AGE support during all shuttle launches-including nights, weekends, and holidays as identified by the ACO. Ensure
assigned AGE is completely serviceable and ready for use prior to actual operation.
6.15.6. Foreign Object Damage Prevention Program (FODPP). Contractor shall develop, maintain, and brief
the installation‟s Foreign Object Damage Prevention Program (FODPP) The FODPP shall be designed to eliminate
potential damage to aircraft, aircraft support equipment and injury to personnel. Brief the Deputy Installation
Commander on program status as required. All personnel and vehicles shall comply with the Foreign Object
Damage Prevention Program (FODPP). Earrings, cell phones, and beepers/pagers are not worn on the flight line.
Personal tools (i.e. flashlights, leathermen, buck knives, scissors, etc,) not controlled through CTK procedures are
NOT authorized on the flight line or in any maintenance area. Contractor shall identify areas of responsibility and
ensure FOD walks are performed daily. Work centers shall have primary and alternate FODPP monitor identified in
writing. Establish a FODPP Training program and ensure assigned and hired personnel receive initial and periodic
refresher training.
6.15.7. Actively participate, analyze and provide inputs to installation‟s Emergency and Contingency Support
(ECS) plans; periodically review/update aircraft support services‟ specific inputs immediately and effectively to
ensure support is provided in emergency or wartime situations.
6.16. AIR TERMINAL SERVICES (MORON ONLY). Perform and manage NON-AMC air transportation
activities. Plan, schedule and process eligible air cargo passengers and mail. Load and unload aircraft. Prepare and
maintain air movement records and reports. Perform fleet services on aircraft. Be able to service simultaneously a
maximum of one (1) cargo/passenger aircraft. In the event of multiple aircraft handling, give priority IAW Joint
Chiefs of Staff (JCS) priority system and the mission requirements as determined by the Installation Commander or
designated representative within the required turnaround time on the ground.
6.16.1. Brief and deplane all passengers IAW AMCI 24-101 Volume 14, A8.10, A23.1.2. Passengers shall also be
brief on customs and immigration for Spain. Deliver passenger baggage to the terminal IAW AMCI 24-101 Volume
14, A8.2. Handle missing baggage IAW AMCI 24-101 Volume 15,
6.16.2. Reserved.
6.16.3. Reserved.
6.16.4. Perform latrine servicing, trash pick-up, and expendable delivery. Monitor Aerial Port information
systems and establish communications with originating or en-route stations necessary to effect planning processes to
ensure maximum aircraft utilization.
6.16.5. Reserved.
6.17. VEHICLE MANAGEMENT SERVICES. Ensure government motor vehicles (GMV) and equipment are
managed and maintained in safe, serviceable, efficient and reliable condition IAW AFI‟s 23–302, 24-301 and TO
36–1–191. Manage vehicle fleet data products and submit all reports to meet the requirements of applicable
directives. Provide qualified, licensed and trained employees to accomplish all mission requirements. Ensure all
contractor employees are thoroughly familiar with host nation laws and local base policies and regulations
applicable to their area of responsibility. Contractor shall serve as the base technical advisor and point of contact for
all Vehicle Management and Operations matters and attend all applicable scheduled and unscheduled meetings.
Prepare and submit the Vehicle Management & Operations input for the annual transportation budget, comply with
the Base Financial Plan and monitor fund expenditures in a manner to prevent established limits from being
exceeded. Maintain current, required publications. Provide and maintain written operating procedures and
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Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
equipment instructions in English and host nation language for personnel working in the Vehicle Management
Flight.
6.17.1. ZARAGOZA SUPPORT. Provide vehicle management support for vehicles located at Zaragoza.
Maintain accountability for the vehicles on Moron's VAL and Custodial Authorization and Custody Receipt Listing
(CA/CRL) accounts. Determine the need for and replace vehicles as they reach their life expectancy as part of
Moron‟s Vehicle Buy Program. Forward all completed AF Form 1823-1 to Moron AB for input into OLVIMS
within 2 duty days of closeout. Forward all AF Forms 1827 to Moron for input into OLVIMS weekly. Provide
continuous vehicle maintenance support during all shuttle launches including nights, weekends, and holidays.
Prepare vehicles for storage in accordance with T.O. 36-1-191 when not in use. Store these vehicles in Hanger 686.
In the event that hanger 686 is no longer suitable, store these vehicles in a facility agreed upon in writing by ACO.
Order and document all required vehicle parts and bench stock items from Moron AB.
6.17.2. VEHICLE MANAGEMENT & ANALYSIS. Manage Vehicle Management & Analysis IAW AFI 23–
302 chapter 4, and maintain OLVIMS, IAW AFCSM 24–1. Develop the base vehicle abuse program, IAW AFI 23-
302. Manage depot maintenance as specified in TO 36–1–191, chapter 9. Develop and manage the base scheduled
maintenance program, IAW AFI 23-302, chapter 4. Perform scheduled inspections IAW TO 36–1–191, chapter 3.
Document all scheduled inspections on AF Form 4354 & 4355 and filed with the closed work order. Develop and
maintain a Time Compliance Technical Order (TCTO) program in accordance with AFI 23–302, chapter 4
(ZARAGOZA, ANKARA & IAS WILL E-COPY COMPLETED TCTO PAPERWORK TO HOST BASES).
Develop the base vehicle priority listing for maintenance and ensure data is entered into the On–Line Vehicle
Interactive Management System (OLVIMS). Develop the base priority recall list annually according to the mission
requirements. Complete an annual Vehicle Utilization/Rotation Analysis and Annual Vehicle Priority Buy IAW HQ
USAFE/A4RVM instructions. Develop and administer the vehicle control program IAW 23–302, chapter 4.
Manage the physical inventory, audit, and record adjustment of Registered Equipment Management Systems
(REMS), vehicles and related equipment. Establish and use the AFIS program in accordance with the AFIS user's
manual. Validate and update the Vehicle Authorization Listing (VAL) as required.
6.17.3. VEHICLE MAINTENANCE. Perform an annual tire recapping analysis, and administer the tire program
as specified in TO 36–1–191, chapter 4, 36Y32–1–142, AFI 23–302, chapter 5 and IAW manufacturer‟s
specifications. Inspect all vehicles processed into the shop to identify and validate all reported and unreported
discrepancies. Provide a comprehensive training and proficiency program to qualify employees for proper use and
maintenance of all shop machinery/equipment. Manage all TMDE, monitor and schedule equipment for calibration
and certification to laboratory when due calibration or other local government approved source AFI 23–302, chapter
5. Manage shop equipment and tool accountability program, IAW AFI 23-302, chapter 5. Perform shop
housekeeping, immediately correct all deficiencies IAW host nation laws and DoD standards. Provide corrosion
control treatment to all assigned vehicles and equipment IAW TO 36–1–191, chapter 6. Maintain monthly vehicle
mission capable rates as listed in AFI 23-302 USAFESUP1. Perform outgoing quality control inspections on all
emergency vehicles and vehicles which receive annual inspections, accident repairs, and repairs that involve safety
items, i.e., brakes, steering and front end alignment. Document all minor maintenance repairs which require two
hours or less to complete on an AF Form 1827. Provide mobile maintenance for vehicles unable to operate to the
shop. Ensure vehicles dead lined for parts receive storage protection at the level required in TO 36–1–191. Perform
Limited Technical Inspections on 100% of newly assigned vehicles and those processed for shipment as specified in
TO 36–1–191, chapter 1. Annotate the applicable section of the Operator Inspection Guide and Trouble Report, and
brief operator or vehicle control representative when maintenance action taken is waived or deferred. Provide inputs
for mobility and contingency plans that require vehicle maintenance support. Manage Materiel Control as specified
in AFI 23–302 chapter 5. Use procedures in TO 36–1–191, chapter 7 to accomplish repairs on vehicles under
warranty. Use cannibalization only when within the guidelines of AFI 23–302, paragraph 3.25. Provide on–call,
emergency maintenance service 24/7 for all priority fire fighting, law enforcement, ambulance, aircraft towing, and
MHE/463L and any other vehicles that fall below the minimum essential listing. Ensure that a mechanic responds
within two hours after being notified when maintenance assistance is required.
6.17.4. VEHICLE OPERATIONS. Manage vehicle official use/misuse and permissible operating distance
programs IAW AFI 24-301. Develop a public awareness program to highlight proper use of government vehicles.
Have an approved emergency response forces policy for use of government vehicles to and from on–base activities
signed by the installation commander IAW AFI 24–301. Manage the capability of recalling vehicle operators and
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mechanics for all verified emergencies during non-duty hours within two hours after notification. Provide timely,
efficient, economical transportation and scheduled dispatch services, including DoDDs Bus Support to Incirlik and
Ankara only. as specified in AFI 24–301, chapter 1. Maintain availability for crew, distinguished visitor, and other
transportation support after duty hours. Ensure the Dispatch Automated Fleet Information System (DAFIS) is used
in accordance with the DAFIS user‟s manual. Establish and manage a vehicle operator records and license section
IAW AFI 24–301, chapter 4, CAFIS user‟s manual. Ensure vehicles are clean and afforded the proper paint
oxidation protection. Perform organizational maintenance and operator care inspections and report deficiencies to
Vehicle Maintenance. Perform operator care and cleaning inspections on the Wing/Group Commanders‟ staff
vehicles IAW AFI 24–301. Establish and manage a base GMV cleaning facility. Ensure facility if functional and
appropriate supplies (i.e., sponges, brushes, soap, hoses, etc.) are available. Provide Priority & Time Definite
Delivery services IAW AFI 24–301. Furnish timely wrecker or tractor-trailer services to retrieve disabled U.S.
government vehicles IAW host nation laws. Establish a base Permissible Operating Distance for all assigned
GMV‟s, approved by the FC, IAW AFI 24-301. Provide timely inter-base vehicle support of emergency
transportation of personnel, air crew, and other unscheduled mission requirements. Procure, inventory and maintain
sufficient quantities of road kits and spare tires for assigned Vehicle Operations fleet. Ensure that USAF owned or
leased vehicles are not used for contract worker bus shuttles.
6.18. IZMIR AS & ANKARA SUPPORT. Provide vehicle management support for vehicles located at Izmir AS
and Ankara. Maintain accountability for the vehicles on the Izmir AS and Ankara VALs and Custodial
Authorization/Custody Receipt Listing (CA/CRL). Document all maintenance actions and direct/indirect labor on
the AF Form 1823–1, AF Form 1827 and Operator‟s Inspection Guide and Trouble Report, AF Form 1800,
applicable to vehicle assigned. Forward all completed AF Form 1823–1 to Incirlik for input into OLVIMS within 2
duty days of closeout. Forward all AF Forms 1827 to IAB for input into OLVIMS weekly. Accomplish all
scheduled maintenance on time as advised by VM&A. Order and document all required vehicle parts and bench
stock items from IAB.
6.18.1. SUPPLY SPECIALIST FUNCTION (ANKARA). The contractor shall perform supply specialist
services as requested by the ALD. Contractor shall comply with DA regulations and pamphlets 710–2–1 and 710–
2–2, CTA manuals 50–900 and 50–970, DoD Regulations, Technical and Field Manuals, AF Manuals (67–1, Vol 1–
4), Army regulation AR 700–84, and other local directives. Request supplies IAW AR 710–2, Supply Policy Below
the Wholesales Level, chapter 2 and AR 725–50 Requisition, Receipt and Issue System (2–10c). Receive and verify
billings from 39 CBTS–ACFM and forward to the Comptroller‟s office for proper payment.
6.18.1.1. Prepare and maintain a Durable and Expendable Document Register for Supply Actions IAW AR 710–2
(2–6h). Maintain due–in status file to support those actions not completed IAW AR 710–2(2). Receive supplies
IAW AR 710–2, chapter 2. Ensure customers pick up supplies in a timely manner.
6.18.1.2. Property Responsibility. Issue out property for personal use, unit and section use, IAW AR 710–2 (2–10)
and AR 735–5 (2). Prepare storage facilities in accordance with AR 710–2 (3–28C), FM 10–14 and DOD 4145.19–
R–1. Review supply files, become familiar with their contents and file IAW AR 25–400–2, The Modern Army
Record Keeping system (MARKS). Dispose excess property, unserviceable property and associated components
IAW AR 710–2 (2–13
6.19. VEHICLE/EQUIPMENT CLEARANCE SERVICE (ANKARA). The contractor shall prepare, maintain,
update, and submit the semi–annual Verification Status Report for the Major Items of Equipment (MIE), Vehicle,
Generator, and Computer lists to the Turkish General Staff (TGS). Process requests from US units to
import/export/move vehicles/generators and other equipment within Turkey in accordance with the Defense and
Economic Cooperation Agreement (DECA) of 1980. Prepare requests for Turkish Defense Approval (TDA) to TGS
J–6 in accordance with the United States Defense Representative in Turkey (USDRT) Memorandum 60–1 Cargo
Clearance Procedures and Vehicle Painting and Marking. Notify the requesting unit of the TGS approval or
disapproval. Communicate with the TGS and process emergency requests for support in the absence of the
ammunition and weapons coordinator.
6.19.1. Maintain adequate electronic and paper files for vehicle/generator and other equipment country clearance
actions in accordance with AFI 37–122 and AFI 37–138. Maintain all TDA files and records of correspondence
ATTACHMENT 1 – Performance Work Statement 45
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with TGS for a period of time to be determined by QAP. Establish the necessary computer–based formats and post
the data and reports on a daily basis IAW AFI 33–114, paragraph 8, AFI 33–119 and AFI 33–129.
6.19.2. Perform Temporary Duty Vehicle and DECA Inspections, and conduct personnel training, as required.
Accompany U.S. personnel to TGS to discuss vehicle and equipment issues. Translate from Turkish to English and
from English to Turkish interoffice verbal communication and all written correspondence from Turkish sources.
6.20. AMMUNITION/WEAPONS CLEARANCE SERVICE (ANKARA). The contractor shall prepare,
maintain, update, and submit the quarterly Ammunition/Weapons Verification Report for the USDRT Memo 60–2
to the TGS. Process requests from U.S. units to import, export, move ammunition and weapons within Turkey in
accordance with the DECA of 1980. Prepare requests for TDA to TGS in accordance with the USDRT Memo 60–2
Weapons/Munitions Status Report and Movement Requirements. Notify the requesting unit of the TGS approval or
disapproval. Communicate with the TGS and immediately resolve any problems arising with respect to ammunition
and weapons. Process emergency requests for support in the absence of the vehicle and equipment coordinator.
Prepare requests to TGS for U.S. units to change or obtain new TGS authorizations for ammunition, weapons and
other items of equipment designated by TGS and in accordance with the DECA.
6.20.1. Maintain adequate electronic and paper files for ammunition/weapons country clearance actions in
accordance with AFI 37–122 and AFI 37–138. Maintain all TDA files and records of correspondence with TGS for
a period of time to be determined by QAP. Establish the necessary computer–based formats and post the data and
reports on a daily basis IAW AFI 33–114, paragraph 8, AFI 33–119 and AFI 33–129.
6.20.2. Perform Temporary Duty DECA Inspections of ammunition, weapons and equipment. Conduct personnel
training, as required. Accompany US personnel to all meetings, e.g., the TAGS for Joint Munitions Working Group
meeting, the Master Authorization List meeting, etc. at which ammunition and weapons issues will be discussed.
Translate from Turkish to English and from English to Turkish interoffice verbal communication and all written
correspondence from Turkish sources. Update USDRT Memorandum 60–2, as determined by QAP or changes in
leadership/policy, and distribute to U.S. units.
6.21. CONTINGENCY/EXERCISE SUPPORT: Provide increased Vehicle Management support in the event of
an exercise or contingency. Assist in developing base contingency plans as they relate to vehicle operations and
vehicle maintenance requirements. This includes identifying and maintaining a list of specific vehicles to support
emergency and contingency plans and implementing those plans when notified by ACO or his or her designated
representatives. Ensure scheduled maintenance is accomplished prior to any exercise or contingency if scheduled
maintenance is due within 3000 miles, 4800 kilometers, or 200 hours to the start of the contingency or exercise. In
the event of a contingency or exercise, provide special vehicle operations and maintenance support to deploying
forces when notified by the ACO or designated representatives. This support includes transporting deploying forces
to and from their quarters on or off base; assigning and controlling vehicles for temporary use; and providing driver
training, and certification for unique, foreign vehicles or specialized equipment.
6.22. MATERIAL MANAGEMENT SERVICES. Perform Material Management Services for receipt of DoD
supplies and equipment. Provide the training, resources, and systems required to ensure the efficient operation of
processes. Perform stocking, storing, issuing, and decentralized inventory management of DoD supplies and
equipment. Future goal is to reduce warehouse line items required to support current mission. Operate a
Hazardous Material (HAZMAT) Pharmacy and an Individual Equipment Element. Identify all hazardous material
(HAZMAT) issued and received through HAZMAT Tracking System. Perform warehouse inspection functions
(i.e. shelf life, functional checks) and manage the staging area for delivery of items. Maintain Storage Control of
DoD supplies and equipment.
6.22.1. Account for and dispose of government property issued through SBSS IAW Air Force Manual (AFMAN)
23-110 Volume 2, Part 13 excluding references to AFI 23-111. Recycle and dispose of excess property IAW Air
Force and Defense Reutilization & Marketing Service (DRMS) rules at http://wex.drms.dla.mil/. Ensure property is
collected and transported to storage facility within five working days of notification. Advertise serviceable items to
promote reuse and recycle to the maximum extent practicable. Allow base organizations to screen material at the
storage facility during contractor-established hours of operation. Issue authorized expendable and non-expendable
items to individuals appointed by authorized representative (commander), Store HAZMAT materials according to
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Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
their identity and condition in an adequate secure storage area with secondary containment using the Final
Governing Standard-Spain Chapter 5-6 and the Base Spill Prevention Plan Chapter 2. Supply and equipment items
shall be stored in accordance to their identity, condition, and storage class in an adequate, secured storage area.
Perform warehouse inspection functions (i.e. shelf life, functional checks) and manage the staging area for delivery
of items. Store and stock CWDE (C-bags) as per support agreement requirements of the user and periodically
review requirements for validity.
6.23. MANAGEMENT & SYSTEMS SERVICES. The Contractor shall provide effective resource management,
training, resources, and systems required to ensure support to customers, Logistics Support Center (LSC) and
finance office. Interface with internal and external customers, and monitor performance to ensure quality service
and accountability.
6.23.1. Procedures and Accountability. Account for and track government property and monitor reject listings to
ensure rejects generated from a contractor controlled terminal are corrected or forced and cleared. Provide 24/7
MICAP call-in support (standby person is acceptable). Review and track MICAP requisitions from order to
delivery. Report status to customer. Maintain summary workload data regarding the number of MICAP
requisitions. Order requested supplies depending upon the requested priority at identification of the requirement or
receipt of funding, whichever is later.
6.23.2. Maintain summary workload data regarding the items and cost of supplies ordered. Order and ship supplies
to meet customer and mission needs. Process lateral support request, in support of other government installations,
for shipping according to shipment priority urgency of need request and required delivery date. Account for and
track non-appropriated fund (NAF) and Government SBSS property items separately.
6.23.3. Systems Management. Manage computer operations and maintain 100% accountability for Automated
Data Processing Equipment (ADPE) auditable accounting records, system integrity, system security program, Base
Supply small computers and LAN operating environment.
6.23.4. Customer Service. Provide a one-stop customer service section. Perform equipment Accountability
Officer duties IAW AFMAN 23-110. Purchase Government furnished supplies and supplies for all 496 ABS
organizations. Tenant units and temporarily assigned units shall use cost reimbursement supply line items of the
contract. Ensure availability of Government Standard Base Supply System (SBSS) property to other Government
installations. Utilize SBSS or Integrated Logistics System-Supply (ILS-S) to obtain and manage spare parts and
materiel installed in Standard Reporting Designator (SRD) coded systems such as bench stock, equipment accounts
and supply points. If SBSS cannot provide an item in a timely manner to meet mission need item may be purchased
through alternate source after written approval of depot item manager. Process transactions through SBSS to
accumulate demand data and maintain summary workload data regarding the items ordered through SBSS.
Implement purchasing techniques to maximize best value in terms of quality, delivery, and cost to meet customer
requirements.
6.24. TRAFFIC MANAGEMENT OPERATIONS (TMO) SERVICES (MORON, IZMIR & ANKARA
ONLY). Manage TMO adhering to applicable directives. Arrange movement and storage of personal property.
Provide ticketing for official travel of DoD passengers and perform all requirements for the receipt and shipment of
DoD supplies and equipment.
6.24.1. Cargo Movement. Manage all property shipping procedures. Prepare Transportation Discrepancy reports,
annotate shipping costs properly, and provide after hours capability. Reuse containers and pallets. Process all
Mission Capability (MICAP) shipments within one duty day from receipt of property. Administer, operate, and
maintain the Cargo Movement Operations System (CMOS) IAW AFI 24–201. Certify hazardous cargo for air
shipment as required by applicable directives. (Reference AFI 24–201, paragraph 10.8.1.3. and AFJMAN 24–204,
paragraph 1.2.8.) Report on over, short and damaged (OS&D) shipments to the applicable activity. Adhere to the
DOD mandated Wood Packaging Material (WPM) requirements per AFI 24-203. Inbound and outbound cargo is
properly annotated IAW AFI 24–201 Chapter 2, paragraph 2.9., Chapter 3, Chapter 5, paragraph 5.9, Attachments 3
and 4, Department of Defense Regulation (DoD) 4500.9–R Defense Transport Regulation (DTR) Part II Appendix
V (Transportation Account Code). Provide response within 2 hours, on–call service 999/NMCS/MICAP cargo 24
hours a day, 7 days a week. Maintain reusable containers IAW AFI 24–202, paragraphs 6.1. – 6.20.
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6.24.1.1. Provide cargo preparation, transportation and delivery of supplies to DDMS/NASA (Zaragoza Only) to
include inbound, outbound and customs clearances of cargo from U.S. or other government agency to or from
DDMS/NASA.
6.24.2. Passenger Movement. Manage safe and cost efficient official passenger travel service for Moron AB and
Izmir AS in support of DoD mission requirements. Determine official travel entitlements; provide official travel
reservations and ticketing services. Provide after duty hours capability to travelers requiring emergency leave and
TDY travel arrangements. Respond within 2 hours to initiate travel arrangements. Perform all passenger
reservations functions. Prepare, submit, and control AMC passenger reservation requests (port calls) and coordinate
with the responsible AMC passenger reservation center. Provide cost charge transportation service as specified in
AFI 24–101, chapter 4. Implement Defense Travel System (DTS) changes as required by DOD. Use SATO
servicing office for non–BMC commercial travel. Charge payment for DoD personnel travel expenses to the
traveler‟s Government issued credit card. If DoD traveler‟s Government credit card has been revoked, use Standard
Form (SF) 1169.
6.24.3. Outbound Personal Property. Determine members‟ personal property shipment entitlements authorized in
conjunction with PCS, TDY and local moves. Counsel military and DoD civilians on their entitlements.
Performing cost comparisons to determine mode of shipment such as Direct Procurement Method (DPM), or
International and Through Government Bill of Lading (ITGBL/TGBL) shipments. Process boats, mobile homes,
and personally procured reimbursement requests. Select carriers in accordance with quality and tonnage distribution
criteria, consolidate shipments and process one–time–only (OTO) shipments. Schedule shipments, process shipment
documentation, establish and maintain tonnage distribution rosters (TDR), and monitor/identify shipments for
excess costs. Entitlement counseling includes weapons, claims/insurance options, non–temporary storage, self–
procured moving, boats, early return of dependents, deceased member‟s property, and Privately Owned Vehicle
movements. Schedule personnel for entitlement briefings and enter information on their move on the appropriate
forms as defined in the Joint Federal Travel Regulation (JFTR) and Joint Travel Regulation (JTR). Implement the
Defense Personal Property System (DPS) as required by USTRANSCOM. Provide entitlement briefings to
personnel IAW JFTR and JTR that accurately describe all member entitlements. Present all paperwork related to the
permanent change of station to the member to be verified. Contact personnel to schedule household goods pick up
and ensure household goods are prepared for shipment.
6.24.4. Inbound Personal Property. Manage all aspects of Inbound Personal Property IAW JFTR/JTR. Perform
cost estimates for personally procured transportation, assisting members with processing of inconvenience claims,
tracing late shipments, and counseling personnel on inbound claim and delivery procedures. Establish and maintain
case files, prepare/update suspense records to include Required Delivery Dates, Storage In–Transit authorizations,
reweigh suspense, and Direct Procurement Method (DPM) control information. Certify accessorial services
payments and reweigh requirements. For authorized military personnel and DoD civilian employees, coordinate
with the traffic bureau and the traffic inspection station for the purpose of registering (including the purchase of
license plates), reregistering, deregistering and transferring newly purchased/sold POVs. Answer customer inquiries
and perform customer liaison duties with the appropriate host nation officials. Manage and track household goods
shipments from origin to destination, and document in member file. If household goods exceed member‟s
authorized weight, shipment is reweighed prior to delivery, and shipment packaging is weighed after delivery.
Calculate net shipment weight IAW DoD 4500.9R Part 4, Section B and report to Excess Cost and Adjudication
Function (ECAF) Joint Personal Property Office (JPPSO), San Antonio. Contact member promptly when household
goods arrive in host nation to arrange for delivery date. Brief each member on JFTR/JTR regarding claims prior to
signing DD Form 1840. Maintain summary workload data regarding inbound household goods shipments. Pack
non–hazardous cargo to prevent damage during shipping IAW AFI 24–202, chapters 3, 4 and 5. Hazardous cargo is
certified, packed, documented and briefed IAW AFMAN 24–204(I), International Air Transport Association
(IATA), International Maritime Dangerous Goods (IMDG) and European International Hazardous Cargo regulation
for highway and rail. Personnel handling and certifying HAZMAT cargo are certified through AF provided training
IAW AFMAN 24–204(I), Attachment 25.
6.25. CUSTOMS BORDER CLEARANCE AGENTS PROGRAM (CBCAP) (Incirlik, Ankara, Izmir, and
Moron). Manage US Customs Inspection Program IAW DoD 4500.9R, Part 5, DoD Customs and Border
Clearance, ED 30–3, CBCAP, and USEUCOM Directive 30-3.
ATTACHMENT 1 – Performance Work Statement 48
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Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
6.25.1. Ensure personnel shipping property to the Customs Territory of the United States (CTUS) receive complete,
in-depth departure briefings for agriculture and CBCAP concerns IAW the latest bulletins, guidelines, regulations,
directives, laws, and acts. Thoroughly brief military personnel and DoD civilian employees about the border
crossing entitlements, exemptions, prohibitions, and restrictions using USEUCOM Form 30-3B ®, Shipper‟s
Personal property Certificate and give the individual a copy of the form.
6.25.2. Ensure the CBCAP manager assigns risk assessments to shipments based on the completed USEUCOM
Form 30-3B. Classify those without any outdoor household articles (OHA) as low risk and those with OHA as high-
risk. Using USEUCOM Directive 30-3, paragraph 5-2 as guidance. Maintain a pack out logbook for all pack-outs
process. For low-risk shippers, certify portion of the form. Provide the certified form to the Traffic Management
Office. For all high-risk shipments, the form is stamped after the OHA articles have been inspected within 5
working days prior to pack-out. Provide the original copy of the form to the Transportation Office. Inspect all high-
risk shipments and those low-risk shipments selected by the Program Manager for verification. Ensure shipments
comply with requirements in DOD 4500.9R Part V and USEUCOM Directive 30-3. Following inspection of high-
risk shipments, certify the Form 30 with impression of the CBCAP stamp on the bottom left portion of the form.
Provide certified form to the Traffic Management Office. For those low risk shipments selected, accurately record
any findings and tier location in the shipment. Annotate in pack out logbook completion of all pack outs processed.
Maintain a logbook IAW USEUCOM directive.
6.25.3. Ensure personnel shipping motorcycle/mopeds properly complete HQ Form 7. Declaration – Importation of
Motor Vehicles and Motor Vehicle Equipment Subject to Federal motor Vehicle Safety, bumper and Theft
Prevention Standard and either DD Form 788-2, private Vehicle Shipping Document for Motorcycles or EPA Form
3520-1.
6.25.4. Carrier facilities shall be inspected at least once a month on an unscheduled basis.
6.25.5. Train and provide refresher training and supervise all assigned CBCAs IAW the CBCAP, USEUCOM and
39th ABW policies and directives to ensure they meet the specified qualifications. Provide each CBCA with a
customs inspector kit or briefcase that contains DIOD 4500.9R Part V. USEUCOM Directive 30-3, and proper
documentation.
6.25.6. Perform and oversee all general administrative functions, i.e., record keeping, document preparation,
maintenance of suspense files, and preparation and submission of required reports as identified and described in the
directives.
6.25.7. Ensure all customs stamps are stored in a lockable safe or cabinet when not in use. Maintain a stamp control
log, which provides a clear audit trail each time a stamp is removed from or returned to storage. Immediately
investigate losses or misuse of stamps and submit a report of findings to all applicable organizations. Conduct a
formal inventory of customs stamps and submit a written report.
6.25.8. Redline shipments only in rare cases when cleaning and/or other action is not possible at the point of origin
with approval from FC/FD. Investigate all violations uncovered by U.S. Customs Service and provide written
responses to higher headquarters explaining cause and corrective actions taken.
6.25.9. Inform the base populace about the Customs border Clearance Agents Program requirements through the
Smooth Move Information Fair presentations and radio, television, and base newspaper releases.
6.25.10. Beyanname Customs Support (Turkey only).
6.25.10.1. Assist all authorized personnel/organizations in the preparation of all customs documents in a courteous
and professional manner (to include NATO personnel). Establish and maintain a host nation customs clearance
program for processing and shipping DOD cargo and personal property in accordance with AFI 24-201, Chapter 5,
Paragraph 5.3.
ATTACHMENT 1 – Performance Work Statement 49
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
6.25.10.2. Provide liaison service with the local Turkish Customs official as well as with the Army Air Force
Exchange Service (AAFES) for the purpose of preparing exit beyanname for AAFES procured items.
6.25.10.3. Maintain individual beyanname files for each member. Prepare and process documentation for such
transactions as sales, transfers, POV FOB letters, POVs arrival certificates, customs turn-ins, POV border
clearances, and waivers to customs law.
6.25.10.4. Render assistance to the Turkish Ministry of Customs as required in researching and/or closing “Open
Beyanname”.
6.25.10.5. Prepare all required documentation for processing cargo shipments by all modes (commercial air,
Turkish rail, ferry, and commercial truck). Actively clear all personal property, cargo and POVs held in Turkish
Customs Bond. Advise the FC/FD and 39 WG/LGT via telephone/priority message of any problems in customs
clearing procedures and any shipments (personal property, cargo, and POV) in Customs Bond more than 30 days.
6.25.10.6. Beyanname Transactions: Transactions include but are not limited to additions,
adding/deleting/transferring items, POV transfers, opening/closing beyanname files, processing transit beyannames
for shipments to Incirlik or Ankara and clearing in-bound cargo shipments at the airport.
6.25.10.7. Special Requirements. The contractor shall:
6.25.10.7.1. Provide airport liaison at Cigli Airport for the processing of beyanname and/or other documentation
necessary for clearing customs on inbound/outbound government cargo. Provide passenger assistance to DOD
personnel arriving/ departing via military aircraft
6.25.10.7.2. Military Flights (Cigli): Meet the military flights arriving at/departing from Cigli AB and assist the
customers, as necessary, processing through Turkish customs.
6.26. CONTRACTOR PERSONNEL.
6.26.1. FUELS. Contractor personnel requiring access to restricted areas, access to sensitive information and
equipment, or performing fuels and LSS contract requirements are required to pass U.S. National Security Checks
and must be American Nationals. LLS employees shall have minimum of six years experience. Employ personnel
in Fuels Management and three personnel in LSS with sufficient bilingual capabilities to ensure a smooth and
acceptable working relationship with fuels and supply customers and employees. Employ a minimum of one fuels
accountant with the capability of attaining Special Experience Indicator (SEI) 040 requirements and one employee
with the capability of attaining SEI 036, Cryotainer Maintenance requirements IAW AFI 23-201. Establish the
Fuels Information Service Center (FISC) & table A 7.1 of attachment 7, Fuels Special Experience Identifier (SEI)
Matrix.
6.26.1.1. Fuels Manager (Mandatory, AN). The Fuels Manager shall have working knowledge of DESC
computer systems to order, receive and manage inventory. The Fuels Manager will have experience with FAS
databases to manage equipment and facilities and correctly maintain laboratory samples. The Fuels Manager shall
also have experience supervising compliance and laboratory functions; have working knowledge of fuel and
cryogenics sampling requirements; and be able to understand and interpret results of laboratory analysis of fuel and
cryogenics. The Fuels Manager shall have understanding of RCC/FISC daily closeout, transaction processing and
clearing rejects in DESC computer systems. The Fuels Manager shall have experience in fuels operations,
distribution, and preventative maintenance and flight line operations. Recent experience with type III, IV or V
constant pressure hydrant systems are highly desirable. Fuels Manager shall ensure all fuels and cryogenics
operations are completed safely IAW with all governing directives and have experience and knowledge of the
properties and characteristics of cryogenics, liquid propellants and gases. The Fuels Manager shall have
documented training in accumulation, control, storage and disposal of environmental and hazardous material.
Attendance in the Petroleum Logistics Management Course (J3AZR2F091 00AA) is desired. The Fuels Manager
shall possess or have the ability to obtain an AF Form 2293, Government Vehicle Operator‟s Identification Card.
Education: The Fuel Manager shall have High School diploma and be familiar with fuels financial operations.
ATTACHMENT 1 – Performance Work Statement 50
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
Experience: The individual shall have minimum of eight years experience supervising fuels operations, and two
years accounting and administration experience.
6.26.1.2. Quality Control & Compliance Laboratory Supervisor (QCC) (Mandatory, AN). The QCC will
manage the hazardous material (HAZMAT) programs for fuels and act as environmental coordinator. The QCC will
perform a minimum of 10 spot checks throughout the fuels flight weekly to include all shifts. The QCC will be
responsible for performing semi-annual inspections of all elements of the fuels flight except the QCC/lab. The QCC
shall possess or have the ability to obtain an AF Form 2293, Government Vehicle Operator‟s Identification Card.
Experience: The Quality Control & Compliance (QCC)/Laboratory Supervisor shall have four years experience in
supervising fuels functions, two years experience in fuels laboratory, and capable of attaining special education
identifier 039 IAW 23.201. The QCC shall be familiar with assigned equipment, facilities, directives and mission
support requirements. Education: High School diploma.
6.26.1.3. Operations Supervisor (Mandatory, AN). The Operations Supervisor shall have knowledge of
composition, characteristics, and properties of petroleum products, including toxicity, explosives, burn
characteristics, pollution control and disposal of contaminated products, hazards and control methods, use and
benefits of protective clothing, methods of delivery, operation of dispensing equipment, methods of receiving,
storing, transferring, and issuing from the permanently installed hydrant system, and quality control. The
Operations Supervisor shall possess or have the ability to obtain an AF Form 2293, Government Vehicle Operator‟s
Identification Card. Experience: The Operations Supervisor shall have a minimum of six years experience in
supervising fuels functions. Education: High School diploma.
6.26.1.4. Fuels Dispatch Specialist – RCC Supervisor (Mandatory, AN). The Fuels Dispatch Specialist & RCC
Supervisor shall be responsible for ensuring all fuels and cryogenic transactions are being logged into the FAS
program. Employee shall be responsible for training additional contract employees and deployed military in all
operational aspects of Moron AB fuels operations. Responsible for dispatch of only qualified personnel, required
equipment, and documentation of all fuel and cryogenic receipts, issues and inventories. Ensure PWRMS levels are
maintained or justification is provided for shortages. Employee shall possess or have the ability to obtain AF Form
2293, Government Vehicle Operator‟s Identification Card.
6.26.1.5. Hydrant Technician (Mandatory AN). The Hydrants Technician shall have a minimum of two years
experience supervising fuels functions. The hydrant technician is responsible for operating, maintaining, inspecting
and ensuring quality control testing of a constant pressure type III hydrant fueling system IAW TO 00-25-172, TO
00-25-235, TO 37A-1-101, TO 37- 1-1, TO 42B-1-1, TO 42B-1-1S-2, TO 42B1-1-14, TO 42B-1-23, and UFC 3-
460-03. The hydrant technician will have minimum one-year experience operating the Type III system to include
filter and control room activities. The hydrant technician will be responsible for operator‟s maintenance, inspection,
reporting discrepancies, receipt, issue, transfer, storage and inventory of jet fuel. The hydrant technician should
have knowledge of automated tank gauging procedures and knowledge of inventory reporting is desired. The
hydrant technician ensures all maintenance is accomplished within specified time frames according to applicable
guidance. The hydrant technician ensures all maintenance above and beyond the scope of local functions is
scheduled, budgeted and accomplished in specified guidelines. The hydrant technician possesses or have the ability
to obtain an AF Form 2293, Government Vehicle Operator‟s Identification Card. Education: High School diploma.
6.26.2. AIRCRAFT SUPPORT:
6.26.2.1. Aircraft Support Services Supervisor (Mandatory AN). Requires a minimum of eight years experience
in the aerospace maintenance career field with technical experience in AGE repair and transient alert services.
Knowledgeable in logistics planning, organizational and procedural analysis methods, maintenance control, material
accounting procedures, and budget preparation. The supervisor shall know how to use technical publications,
blueprints, charts and diagrams to isolate and solve problems. The supervisor possesses or have the ability to obtain
an AF Form 2293, Government Vehicle Operator‟s Identification Card.
6.26.2.2. Transient Alert Team Leader (Mandatory AN). Must have a minimum of six years experience in the
tactical aircraft field and at least two years experience in transient alert/crash recovery. The team leader meets the
qualifications of a Tactical Aircraft Maintenance Technician and understands the requirements for crash
damage/disable aircraft recovery (CDDAR) and transient alert aircraft ground handling for tactical, as well as, large
ATTACHMENT 1 – Performance Work Statement 51
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
frame aircraft. The team leader possesses technical expertise and knowledge to handle and service all transient
aircraft and has the ability to tow tactical and heavy aircraft as applied to crash recovery/transient alert duties and
respond to accidents pertaining to Moron AB, Spain. The team leader possesses or has the ability to obtain an AF
Form 2293, Government Vehicle Operator‟s Identification Card.
6.26.2.3. Transient Alert Team Member (Mandatory AN). Must have a minimum of two years experience in the
tactical or cargo aircraft maintenance, back-shop or specialist fields and possess technical expertise and knowledge
to handle and service all transient aircraft. The team member meets the qualifications of the tactical/cargo aircraft
maintenance field or specialist/back-shop fields or the civilian equivalent. Understands the requirements for aircraft
crash damage/disable aircraft recovery (CDDAR) and transient alert aircraft ground handling for tactical and large
frame aircraft. The team member has the expertise to tow tactical and cargo aircraft as applied to crash
recovery/transient alert, respond to accidents pertaining to Moron AB, Spain as a crash recovery team member and
possesses or has the ability to obtain an AF Form 2293, Government Vehicle Operator‟s Identification Card.
6.26.2.4. AGE Repair Technician (Mandatory AN). Must have a minimum of four years experience in the AGE
repair, is EPA refrigerant recovery certified and meets the qualifications of an AGE Technician. The technician
shall use automated systems to update maintenance status. The technician understands the principles of electricity,
electronics, heating, refrigeration, pneumatics, hydraulics and internal combustion engines such as small gas
turbines and diesels, as applied to AGE and knows how to use technical publications, blueprints and diagrams and
knows applicable supply procedures. The technician possesses or has the ability to obtain an AF Form 2293,
Government Vehicle Operator‟s Identification Card.
6.26.2.5. AGE Repair Mechanic (Mandatory AN). Must have a minimum of three years experience in the AGE
repair field, is EPA refrigerant recovery certified and meets the qualifications of an Aerospace Ground Equipment
Repairman or civilian equivalent. The repair mechanic understands the principles of electricity, electronics, heating,
refrigeration, pneumatics, hydraulics and internal combustion engines, such as small gas turbines and diesels, as
applied to AGE and knows how to use technical publications, blueprints and diagrams. The repair mechanic
possesses or has the ability to obtain an AF Form 2293, Government Vehicle Operator‟s Identification Card.
6.26.2.6. Non-Destructive Inspection (NDI) Technician (Mandatory AN). Must have a minimum of six years
experience in the NDI career field and two years experience in flaw detection process controls, equipment
calibration and maintenance, safety directives and hazardous waste programs. The NDI Technician shall meet the
qualifications of a Nondestructive Inspection Technician and have completed the basic NDI course. The NDI
technician understands the characteristics of metals identification; wear metals identification and content; metal
discontinuity and flaw detection; operation and maintenance of nondestructive test oil analysis equipment; safety
codes and practices; technical orders and directives; and proper handling, use, and disposal of hazardous waste and
materials. The NDI technician possesses or has the ability to obtain an AF Form 2293, Government Vehicle
Operator‟s Identification Card.
6.26.2.7. Foreign Object Damage Prevention Program Manager (Mandatory, May be dual-hatted, AN). Must
have a minimum of eight years experience in the aerospace maintenance career field. The manager is familiar with
Microsoft Office programs and presentations. The manager will be able to brief and communicate written and
verbally at proficient levels of English and Spanish languages. The manager possesses or has the ability to obtain an
AF Form 2293, Government Vehicle Operator‟s Identification Card.
6.26.3. AIR TERMINAL.
6.26.3.1. Air Transportation Supervisor (Mandatory, AN). The Air Transportation Supervisor meets the
qualifications of AFSC 2T271 as outlined in AFM 36-2108, or equivalent, be knowledgeable of all USAF airlift
aircraft including the technical aspects of fleet servicing to include supervision, be proficient in servicing latrines
and trash removal from the aircraft. Has current certification in handling, downloading/loading aircraft and over the
road movement of hazardous cargo, including munitions. Shall have a minimum of one year experience in servicing
airlift aircraft with the LST (Lavatory Servicing Truck) and one year supervising the function. Shall have minimum
of three years experience in handling hazardous material, munitions and special handling cargo on and off aircraft as
well as over the road movement and possesses a driver‟s license IAW Host Nation laws, applicable AFI‟s, or
requirements stipulated in the SOFA.
ATTACHMENT 1 – Performance Work Statement 52
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
6.26.4. VEHICLE MANAGEMENT.
6.26.4.1. Chief of Transportation (Mandatory AN). The Chief of Transportation is knowledgeable of all
transportation operations to include Vehicle Management and Maintenance, and Traffic Management. Has the
ability to communicate effectively both verbally and in written form with base level personnel and numbered Air
Force or headquarters counterparts, meet the qualifications of AFSC 21T3, Transportation Officer as defined in
AFM 36-2105, Officer Classification, or equivalent. Shall have a minimum of five years experience managing
Vehicle Management and Maintenance and Traffic Management. Education: High School diploma.
6.26.4.2. Vehicle Maintenance Superintendent (Mandatory AN). The Vehicle Maintenance Superintendent
meets qualifications of AFSC 2T390, Vehicle Maintenance Superintendent, as defined in AFM 36-2108, Airman
Classification, or equivalent. Shall have a minimum of four years experience supervising vehicle maintenance
functions and a minimum of five years general experience in vehicle maintenance related duties. Education: High
School diploma. Has a driver‟s license IAW Host Nation laws, applicable AFI‟s, or requirements stipulated in the
SOFA.
6.26.4.3. Environmental/Technical Order/Safety Technician (Mandatory AN). The Environmental/Technical
Order/Safety Technician has experience working with environmental issues that pertain to Transportation. Has
knowledge of Hazardous Material and Waste Management, including application and disposal procedures. Has
knowledge of managing and maintaining Air Force Technical Orders and publications library. Has experience in
Industrial Shop Safety Programs, Occupational Safety and Health Standards. Shall have a miminum of two years
experience (total) as a Hazardous Waste, Technical Order and Shop Safety Monitor. Education: High school
diploma.
6.26.4.4. Vehicle Operations Superintendent (Mandatory AN). The Vehicle Operations Superintendent must
meet qualifications of AFSC 2T191, Vehicle Operations Superintendent, as defined in AFM 36-2108, Airman
Classification, or equivalent. Experience: Has a minimum of two years experience in vehicle dispatch and operator
records and licensing and a minimum of five years experience working in Vehicle Operations work centers.
Education: High School diploma. Has a driver‟s license IAW Host Nation laws, applicable AFI‟s, or requirements
stipulated in the SOFA.
6.26.4.5. Pickup & Delivery / Vehicle Operator (Mandatory AN). Qualifications: Shall meet equivalent
qualifications of AFSC 2T151 Vehicle Operator/Fleet Specialist, as defined in AFM 36-2108, Airman
Classification. Experience: Shall have a minimum of three years experience in vehicle management. Shall have a
driver‟s license IAW Host Nation laws, applicable AFIs, or requirements stipulated in the SOFA. Shall have or be
capable of obtaining a „U.S. Secret‟ Security Clearance.
6.26.4.6. Fleet Manager (Mandatory, May be dual-hatted, AN). The Fleet Manager meets qualifications of
AFSC 2T377, Vehicle Management & Analysis supervisor, as defined in AFM 36-2108 Airman Classification, or
equivalent. Shall have a minimum of two years specialized experience in fleet management and three years general
experience in Vehicle Management. Education: High school diploma.
6.26.4.7. Vehicle Control Function (Mandatory, AN). The VCF meets qualifications of AFSC 2T357, Vehicle
Management & Analysis Journeyman, as defined in AFM 36-2108 Airman Classification, or equivalent.
Experience: Shall have a minimum of two years specialized experience in fleet management and three years general
experience in Vehicle Management. Education: High School diploma.
6.26.4.8. Material Control Supervisor (Mandatory AN). Qualifications: Shall meet the qualifications of AFSC
2S071, Inventory Management Supervisor, as defined in AFM 36-2108, Airman Classification, or equivalent.
Experience: Shall have a minimum of two years experience supervising a Material Control work center and a
minimum of five years experience working with the USAF supply system. Shall have or be capable of obtaining a
„U.S. Secret‟ Security Clearance.
6.26.5. MATERIAL MANAGEMENT/MANAGEMENT & SYSTEMS SERVICES:
ATTACHMENT 1 – Performance Work Statement 53
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
6.26.5.1. Chief of Supply (Mandatory, AN). The Chief of supply has knowledge of logistics planning, methods of
organizational and procedural analysis, principles of accounting, material accounting procedures, budget preparation
and knowledge of USAF SBSS, including capabilities, limitations, and technical characteristics of supply data
systems and meet the qualifications of a USAF Supply Officer. Experience: Shall have a minimum of eight years of
experience supervising USAF logistics or commercial equivalent support operations. Education: High School
diploma.
6.26.5.2. Material Management Superintendent (Mandatory, AN) Has knowledge of stocking, storing, issuing,
and decentralized inventory management of DoD supplies and equipment. Shall have a minimum of four years of
experience supervising USAF logistics or commercial equivalent support operations. Education: High School
diploma.
6.26.5.3. Hazmat Supervisor (Mandatory, AN). The Hazmat Supervisor has knowledge of storing and tracking
of hazardous materials. Shall have a minimum of four years of experience supervising USAF logistics or
commercial equivalent support operations. Education: High School diploma.
6.26.5.4. Management and Systems Superintendent (Mandatory, AN). The Management and Systems
Superintendent has knowledge of logistics planning, methods of organizational and procedural analysis, principles
of accounting, material accounting procedures, budget preparation and knowledge of USAF SBSS, including
capabilities, limitations, and technical characteristics of supply data systems. Shall have a minimum of eight years
of experience supervising USAF logistics commercial equivalent support operations. Education: High School
diploma.
6.26.5.5. Customer Service Supervisor (Mandatory, AN). The Customer Service Supervisor meets qualifications
of AFSC (2S071), Supply Management Craftsman, as defined in AFM 36-2108, Airman Classification, or
equivalent, be knowledgeable in ordering equipment, parts, and supplies to guarantee mission performance,
regardless of source of funding. Act as primary liaison between the base customers and Regional Supply Squadron.
Shall have a minimum of two years experience in base supply customer service. Education: High School diploma.
6.26.6. TRAFFIC MANAGEMENT.
6. 26.6.1. Traffic Management Superintendent (Mandatory, AN). The Traffic Management Superintendent
meets equivalent qualifications of AFSC 2T091, Traffic Management Superintendent. Possess the knowledge and
ability to apply the principles of sound DOD and USAF Traffic Management. Has knowledge of all federal and
military transportation regulations, instructions, and directives including: rail and motor vehicle loading safety,
industrial and ground safety requirements, passenger and personal property entitlements, military passenger, freight,
and personal property rate computations, packaging methods, specifications and orders, hazardous cargo
requirements, blocking, bracing and tie-down principals, carrier capabilities and procedures for movement of
passengers, cargo, and personal property in the military or commercial air, rail, truck and water systems. Shall have
a minimum of six years experience in Traffic Management, at least three of which involve the management and
supervision of a traffic management office.
6.26.6.2. Freight Traffic Supervisor (Mandatory, AN). The Freight Traffic Supervisor meets equivalent
qualifications of AFSC 2T071, Freight Traffic Supervisor or commercial equivalent, must be qualified in the special
handling of hazardous cargo. Is capable of supervising the freight function, possess the ability to read, interpret and
apply carrier tariff, rate service tenders and freight classifications, be knowledgeable in shipment and receipt
procedures for MICAP/999 cargo, shipment planning procedures, documentation for all shipment modes and
discrepancy reporting procedures. Shall have a minimum of two years experience in classifying freight, preparing
bills of lading and customs documentation, maintaining shipping records, planning shipments and inspecting
shipments for adequacy of packing and crating. Has the ability to obtain a driver‟s license IAW Host Nation laws,
applicable AFI‟s, or requirements stipulated in the SOFA.
6.26.6.3. U.S. Customs and Agricultural Inspector, (Mandatory, AN, May be dual-hatted). The U.S. Customs
and Agricultural Inspector has a current national agency check. Has no record of disciplinary action in the past
twelve months from time of hire. Has successfully completed a U.S. Customs approved training course and been
certified for appointment by the U.S. European Command Executive Agent for Customs. Understands personal
ATTACHMENT 1 – Performance Work Statement 54
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
property and DOD cargo movement procedures and U.S. Customs and related, e.g., U.S. Department of Agriculture,
U.S. Drug Enforcement Agency, etc., entry requirements and understands counseling and inspection techniques and
the provisions of U.S. Customs related directives. Has experience in functions of arranging personal property and
DOD cargo movement or conducting either quality control or U.S. Customs inspections. Has a vehicle driver‟s
license IAW Host Nation laws, applicable AFI‟s, or requirements stipulated in the SOFA.
6.26.6.4. Passenger/Personal Property Section Supervisor, (Mandatory, AN). The Passenger and Personal
Property Section supervisor has qualifications equivalent to AFSC 2T071, as out lined in AFM 36-2108. Passenger
and Household Goods Supervisor must be capable of managing and supervising the passenger and personal property
section. Have knowledge of passenger, personal property and counseling procedures, DOD travel entitlements and
travel mode selection procedures, able to interpret the JFTR, and other pertinent directives. Shall have a minimum
of five years experience in supervising passenger and personal property functions, and travel, personal property
movements and counseling personnel on entitlements and responsibilities. Have a minimum of two years
experience in preparing account transportation documents and selecting modes.
6.27. CONTRACTOR REQUIRED TRAINING. Personnel shall have required training necessary to perform
required LSS tasks.
6.27.1. FUELS. Fuels technicians must meet training and qualification requirements of AFSC 2F0X1 according to
AFI 23-201, Chapter 1, before end of phase-in period. The Government provides classroom instructions to the
Petroleum Logistics Management Course (PLMC) (course number J3AZR2F091 00AA, 13 days) fuels laboratory
technicians (course number J3AZR2F051-0AA, 28 days), ACCT DESC Inventory Mgt Course (no course identifier)
and cryotainer maintenance (course number J3AZR2F051-0AA, 14 days) as requested by the contractor. At least
one (1) contractor employee assigned to these positions has successfully completed the appropriate training course
prior to contract start date. If no one assigned to these positions has attended the required course, the contractor
requests at least one person from each functional area to attend subject courses within the phase-in period.
6.27.2. AIRCRAFT SUPPORT. The Government provides all Aircraft Support Services personnel initial
certification training. Identify a core transient alert team to receive initial task certification training. Identify a
primary and alternate task certifier to receive initial train-the-trainer course. Establish a recurring training program
to maintain certification and proficiency utilizing the task certifiers. The NDI technician completes the government
provided advanced NDI course and received the train-the-trainer crash damaged/disable aircraft recovery course.
The pre-identified core transient alert team completes Government provided training on crashed damaged or
disabled aircraft recovery (CDDAR) course within the first six months of contract performance IAW AFI 21-101,
chapter 14, paragraph 14.10.2.5 and paragraph 14.10.2.7.
6.27.3. MATERIAL MANAGEMENT/MANAGEMENT & SYSTEMS. Material Management Services
Personnel & Management & Systems Services personnel Division personnel attend training conferences,
workshops, and seminars. The Government provides the contractor assigned equipment (EAID) custodians and
their alternate initial equipment custodian training if required. The Management & Systems Services personnel
Customer Training Unit will train follow-on custodians.
6.28. HOURS OF OPERATION – Perform the services required ensuring continuous operation.
6.28.1. Fuels Management. Monday – Friday, 0800-1700 hours.
6.28.2. Aircraft Support. Provide a minimum number of core aircraft support services personnel to maintain 24-
hour airfield coverage for no-notice contingency and diverts. The minimum number of core aircraft support services
personnel is intended to provide the needed core infrastructure when an expanded operation is required. Expanded
operations will be based on real-world commitments and will be determined by the 496 ABW/CC. Increased
operations can be validated by AF IMT 861 submissions. Maintain a telephone standby capability when aircraft
support services is minimally manned to allow for increased capability.
6.28.3. Air Terminal. Normal hours are 0800-1700 Monday through Friday.
6.28.4. Vehicle Maintenance/Operations. Provide the following support at the following times:
ATTACHMENT 1 – Performance Work Statement 55
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
Vehicle Dispatch, 0800-1700, Monday through Friday
Vehicle Management, 0800-1700, Monday through Friday
Vehicle Maintenance, 0800-1700, Monday through Friday
Inspection Station, 0900-1600, Monday through Friday
6.28.5. Material Management/Management& Systems. Normal hours are from 0800-1700, Monday through
Friday.
6.28.6. Traffic Management Services. Traffic Management Office 0800-1700 Monday through Friday
ATTACHMENT 1 – Performance Work Statement 56
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
Chapter 7 - Safety, Occupational Health, Industrial Hygiene & Ambulance Services
7.0. SAFETY, OCCUPATIONAL HEALTH AND INDUSTRIAL HYGIENE: Promote a safe and healthy
workplace and environment for all who are affected by contractor operations at each location. Focus on health
needs, identify and eliminate hazards to prevent occupational injuries and illnesses. Perform all work under this
contract in keeping with the code of ethics for the practice of Industrial Hygiene and the generally accepted practices
for Industrial Hygiene work. The contractor shall identify all required controls, required training, medical
surveillance requirements and perform occupational medical exams.
7.0.1. Develop and implement a written Safety and Occupational Health Program. The plan shall be compliant with
host nation requirements for the protection of personnel and property. OSHA and AFOSH standards, program
elements, explosive standards, and other safety and health standards may be used as guidance in the development of
the plan, unless specifically stated in this document.
7.0.2. Promptly report safety and occupational health hazards and mishaps involving Air Force property to the
installation Safety Office, Functional Commander/Functional Director (FC/FD) or Quality Assurance Personnel
(QAP). Investigate mishaps and report accidents involving only contractor employees; take action to correct unsafe
conditions or hazards identified during work site visits from medical, safety or fire department personnel.
Accomplish the functional manager hazard abatement responsibilities IAW AFI 91-301, paragraph 2.14 for
conditions related to contractor operations.
7.0.3. Perform surveys of industrial shops and conduct health and safety surveys of work centers and job sites.
Develop health and safety analyses and report, track and analyze health and safety trends.
7.0.4. Collaborate in hazardous material and hazardous waste management program and participate as an active
member of the Hazardous Materials Management Process team.
7.0.5. Maintain familiarity and ensure compliance with applicable host nation Final Governing Standards (FGS),
OSHA instructions, directives, laws, guidance, and with industry standards.
7.0.6. Develop a hazard communication program and maintain it IAW applicable Occupational Safety and Health
Administration (OSHA) and Air Force Occupational Safety and Health (AFOSH) standards. The contractor shall
comply with AFI 90-821, Hazard Communications, as required by host nations FGS.
7.1. PROTECTION OF AIR FORCE PERSONNEL. Ensure Air Force personnel and the general public are not
exposed to hazards as a result of contractor operations. The contractor complies with the following instructions
(only the portions described below, NOT the entire instruction or standards).
7.1.1. AFOSH Standard 48-8, Controlling Exposures to Hazardous Materials, para 4.3 (including all
subparagraphs). The contractor establishes regulated areas for contractor operations. This requirement applies to
areas where the Air Force personnel or the general public may be present. When determining if a regulated area
must be established, the contractor uses the definition of an occupational exposure limit in para 4.2. Other
requirements of the AFOSH standard do not apply to contractor operations.
7.1.2. AFOSH Standard 48-9, Radio Frequency Radiation (RFR) Safety Program, para 2.4. The contractor ensures
permissible exposure limits for uncontrolled area are not exceeded. This requirement applies to areas where Air
Force personnel or the general public may be present. Other requirements of the AFOSH standard do not apply to
contractor operations.
7.1.3. AFOSH Standard 48-20, paragraphs 3.1 and 3.2 (including all subparagraphs). The contractor ensures work
areas are identified where noise exposures could exceed the limits in paragraphs 2.1 and 2.2. This requirement
applies to areas where Air Force personnel or the general public may be present. Other requirements of the AFOSH
standard do not apply to contractor operations.
ATTACHMENT 1 – Performance Work Statement 57
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
7.1.4. AFOSH Standard 48-139, Laser Radiation Protection Program (ref para 1.11.2). The contractor follows
safety guidelines in this standard. The contractor shall notify the safety office and the Aviano AB bioenvironmental
engineer when lasers are brought onto an AF installation and when laser operations will be performed. Other
requirements of the AFOSH standard do not apply to contractor operations.
7.1.5. AFI 48-148, Ionizing Radiation Protection, Chapter 5, para 5.1 and 5.2 (including all subparagraphs). The
contractor complies with chapter 5, except para 5.3 and subparagraphs. The contractor obtains approval from the
Government before bringing any radiation source on the installation. The contractor provides a list of areas where
radiation-producing devices or sources are used. Other requirements of the AFI do not apply to contractor
operations.
7.2. INDUSTRIAL HYGIENE SUPPORT TO AIR FORCE PERSONNEL AND OPERATIONS (Moron
Only). The contractor provides effective industrial hygiene support to Air Force personnel and operations.
Industrial Hygienist (Mandatory AN) has been sufficiently trained (1) to recognize the environmental factors and to
understand their effect on man and his well-being; (2) to evaluate, on the basis of experience and with the aid of
quantitative measurement techniques, the magnitude of those stresses in terms of ability to impair man‟s health and
well-being; and (3) to prescribe methods to eliminate, control, or reduce such stresses when necessary to alleviate
their effects and have a minimum of 5 years experience in the general practice of Industrial Hygiene. EDUCATION
REQUIREMENT: Shall have not less than a Bachelor‟s degree from an accredited University in one of the
following disciplines: Engineering, Industrial Hygiene, or a related field approved by the American Board of
Industrial Hygiene (ABIH).
7.2.1. Provide thermal stress monitoring and maintain a process to ensure installation units are notified of the heat
condition.
7.2.2. Maintain a respiratory protection program for Air Force personnel as described in AFOSH Standard 48-137,
Respiratory Protection Program.
7.2.3. Establish and maintain a confined space program as described in AFOSH Standard 91-25, Confined Space.
7.2.4. Participate in the hazardous materials management program as described in chapters 1 and 2 of AFI 32-7086,
Hazardous Materials Management. This includes AF Form 3952 review. Coordinate with Bioenvironmental
Engineer (BEE) to ensure that industrial hygiene information (e.g., PPE used in the shop and current processes) is
factored into health approval decisions for AF Form 3952s. Report new shops or processes and any approval with
conditions to the BEE office for follow-up during the BEE routine survey assessments.
7.2.5. Conduct radiation, ventilation and indoor air quality surveys based on requests from BEE office.
7.2.6. Review work areas of deployed (contingency) Air Force personnel based on requests from BEE office. The
focus of the review is to ensure conditions have not changed since the last 31 AMDS/SGPB workplace surveillance
visit.
7.2.7. Perform health assessments of work order/plans reviews to protect AF personnel and determine if work
orders and plans meet the requirements of Air Force instructions, AFOSH standards and the host nation FGS.
7.3. SAFETY PROGRAM (IZMIR AS ONLY). Develop, implement and manage the 425 ABS/CC safety
program, to include providing training to DoD personnel, IAW AFI 91-202, 91-301, applicable USAFE and IAS
supplements and current AFOSH standards. Complete required inspections. The contractor shall provide an
effective safety program for the 425 ABS military personnel and DoD civilian employees.
7.3.1. Provide supervisor safety training for all personnel when they become supervisors. Ensure applicable
occupational safety and health guidance is available to unit personnel. Maintain a safety management continuity
book.
7.3.2. Assist the installation commander to ensure personnel are provided a safe and healthful workplace in which
to work. Post AFVA 91–307, AFOSH Visual Aids in conspicuous locations.
ATTACHMENT 1 – Performance Work Statement 58
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
7.3.3. Ensure personnel receive safety management training and task qualification needed to perform weekly spot
inspections. Assist in inspections conducted by main operating base (MOB) or host base safety staff.
7.3.4. Conduct and document the results of annual safety inspections. Monitor open safety deficiencies until
corrective actions have been completed.
7.3.5. Supervisors will use USAFE Form 281, Supervisor‟s Report of Mishap, to collect and report mishap data.
Supervisors complete and forward the appropriate form(s) within 5 duty days of the mishap to the 39 ABW Safety
Office for all property damage mishaps and all on-duty/off duty military mishaps and all on-duty DoD civilian
mishaps.
7.3.6. Establish and maintain written notification procedures. Assist in investigating and reporting mishaps.
7.3.7. Monitor the unit‟s hazard reporting program, assist in hazard investigations, forward results to qualified
Safety, Fire, or Health representative for assigning Risk Assessment Code and monitor corrections.
7.3.8. Ensure AF Forms 457, USAF Hazard Report, are available to all unit personnel, and forward documents to 39
ABW/SE as appropriate.
7.3.9. Ensure commander and supervisors notify the 39 ABW ground safety personnel of mishaps and accidental
occurrences as soon as possible after the accidental event.
7.3.10. Ensure newcomers are provided with local driving conditions training upon their arrival, before POV
licensing.
7.3.11. Assist the unit Vehicle Control Officer in monitoring the safe operation of government vehicles and
promoting vehicle safety programs.
7.3.12. Provide Course 3A and 3B in accordance with USAF and USAFE guidelines.
7.3.13. Maintain procedures to monitor two-wheel vehicle registration and training. Ensure US military and DoD
civilians are trained in accordance with DoD and USAF standards.
7.3.14. Provide seasonal and special event safety briefings for monthly Commanders Call.
7.3.15. Ensure ALSAFECOM messages applicable to the unit are maintained and documented with the actions
taken, as applicable.
7.3.16. Ensure adequate protective equipment, to include personal protective equipment, is available and used.
7.4. AMBULANCE SERVICES (MORON AB ONLY). Provide patient transport services for Government
beneficiaries and the general population on Moron AB, Spain. Ensure the emergency services ambulance and
materials are in a clean, sanitary and stocked condition, determine additional need for care not available. Receive
radio or phone request for ambulance service. Obtain required information and determine required response actions.
Ensure all personnel are indoctrinated to the local procedures and policies. Develop procedures and policies
directives and plans necessary for the effective operation of the emergency services section. A copy of the
authorized ambulance response protocols will be reviewed and approved annually by the 31 MDG/SGH. Perform
according to the requirements contained in this Performance Work Statement (PWS), and professional standards of
the Royal Decree 619/1998. Provide emergency patient response and transport services 24 hours a day, 7 days per
week to include all American and Host Nation holidays.
7.4.1. Ambulance Service Nursing Supervisor: (Mandatory AN) has an American Nursing license, and is a current
National Registered Emergency Medical Technician. Proficient in advanced life support and the treatment protocol
associated with the Decompression Sickness (DCS). Shall possess a formal education and nursing certification.
Has provided services in respective specialty a minimum of six months within the past 12 months.
ATTACHMENT 1 – Performance Work Statement 59
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
7.5. EMERGENCY RESPONSE AND PATIENT TRANSPORT (MORON AB ONLY). The ambulance
response team will arrive on scene within 10 minutes of receipt of an emergency call from Emergency Medical
personnel or the Fire Control Dispatcher. The Fire Control Dispatcher will provide the information to coordinate all
medical response and transport services. Transfer patients to Clinica Fatima, Valme Hospital, Virgen Del Roccio
Trauma Center or Spanish Air Force Clinic. These medical centers will be referred to as “local hospitals” hereafter.
7.5.1. Provide basic Life Support care and treatment to patients including all supplies, services and equipment
necessary to maintain the patient's medical status.
7.5.2. Coordinate in-field care and patient transport with local hospitals in accordance with Royal Decree 619/1998
protocol to local hospitals from Moron AB.
7.5.3. Ensure that the ambulance crewmember with the highest qualifications remains with the patients until they
are properly accepted by a member of a local hospital with the same or higher qualifications.
7.5.4. Provide reports to 435 MDG/SGQ concerning number of responses, transports, and summaries of care for
individuals from Moron AB and related housing areas.
7.5.5. Complete and maintain records for each ambulance response medical emergency and in-flight emergency.
The properly completed ambulance response forms, USAFE Form 18, Pre-Hospital Care Report, become part of the
496 ABS patients‟ medical record. Copies of the USAFE Form 18 will be sent to the Ramstein AB for quality
review by the SGH, SGN and Senior 4N to validate quality of care standards have been met. Ensure complete
patient identification on all documentation. Provide a copy of each report to the Medical Aid Station within 1
workday from time of the ambulance response.
7.5.6. Provide Quality Assurance Personnel (QAP) with the results of all compliance regulatory inspections
conducted by 496 ABS on a quarterly basis. Forward any discrepancies for review to the 435th MDG.
7.6. RESPONSE TO IN-FLIGHT EMERGENCIES (MORON AB ONLY). The contract ambulance service
shall provide 0700-1900, 7 days a week flight line coverage as the primary ambulance crew on all American aircraft.
Assume a secondary response role on all in-flight emergencies for the Spanish aircraft. The ambulance response
crew will maintain a copy of the following protocols in the ambulance: AFI 48-118, AFI 32-2001, 48-109 & 48-110.
They will utilize these protocols for providing care and treatment in the field for any aircraft mishap, decompression
sickness or hydrazine exposure.
7.6.1. Contact the Medical Aid Station Office for assistance in analyzing the situation. After normal duty hours,
point of contact for in-flight emergencies will be the Independent Duty Medical Technician (IDMT) or Flight
Surgeon on call. If the Medical Aid Station, the IDMT, and Flight Surgeon on call cannot be reached, contact Fire
Control. Notify on-call IDMT or Flight Surgeon (after duty hours) or the Medical Aid Station (during duty hours)
of any in-flight emergency, aircraft accident, physiological incident, or hydrazine exposure.
7.6.2. Maintain radio contact with Fire Chief at all times while in-transit.
7.6.3. Provide emergency care and treatment to patients. Provide supplies, services and equipment necessary to
maintain the patient's medical status.
7.6.4. Coordinate in-field care in accordance with Spanish emergency system protocol with local hospitals.
Coordinate with and transport patient to local hospitals.
7.6.5. Provide ambulance response to physiological emergencies.
7.6.6. Ensure that the ambulance crew member with the highest qualifications remains with the patients until they
are properly accepted by a member of a local hospital with the same or higher qualifications.
ATTACHMENT 1 – Performance Work Statement 60
Section I - Description of Services/General Information
Section J, Attachment 1 – Performance Work Statement CONTRACT NO. FA5613-10-C-5400
7.6.7. Participate in 496 ABS exercises and inspections. The 496 ABS will provide advance notification of the
exercise date to the maximum extent possible. Specific response times for exercises are provided on the day of the
exercise.
7.6.8. Participate in advance exercise preparatory meetings and after-action exercise meetings and complete written
critiques as requested by 496 ABS and Exercise Evaluation Team (EET).
7.6.9. Respond with IDMTs to exercise sites and perform mock duties as needed.
7.6.10. Provide mock field patient care and mock patient transport during exercises.
7.6.11. Provide detailed exercise analysis, as requested by members of the 496 ABS and EET.
ATTACHMENT 1 – Performance Work Statement 61
Section I - Description of Services/General Information
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