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									                                        petPRO Technology Evaluation Template
                                                   ESRI - ArcView
ID Phase 1: Core Requirements (CR)                                                          Meets? Y/N                  Comments


    Is a copy of the software and relevant documentation readily available for evaluation                ArcView 9.1 CD lets you evaluate
1   purposes to valide specific functions, features, performance and capabiltiies of the                 ArcView and all extentions for 60 days at
    proposed software?                                                                          Y        no cost.
    The application must integrate and support SAP/ERP, petPRO’s databases, and real-                    ESRI offers various connectors as well
    time systems                                                                                         as 3rd party options for SAP integration,
2                                                                                                        it is also compatiable with our ORACLE
                                                                                                         CRM as well as many other popular
                                                                                                Y        information systems.
    Is the software scaleable for a large number of users?                                               Through the use of security measures,
3                                                                                                        multiple users can use ArcView based on
                                                                                                Y        their assigned roles
    The application must have a GUI front-end interface which operates with the                          Works well with Windows XP and uses a
4   following client operating systems/environments:                                                     similar GUI.
                Windows XP                                                                      Y
    Software must be able to operate with the following client desktop configuration as a                Minimum requirements are: PC Intel,
    minimum:                                                                                             windows XP, 512 MB RAM, 1Ghz
5              -      Intel Pentium IV CPU W/1MB Cache;                                                  processor
               -      2 GB RAM;
               -      60GB Hard disk 20 GB available disk space (minimum).                      Y
    Software must provide security features to control user access and access to data.                   Security patch downloads are available,
                                                                                                         security measures can be customized
                                                                                                         using standard progamming languages.
                                                                                                         Through the use of ArcObjects, desktop
                                                                                                         applications, web applications, web
                                                                                                         services petPRO can integrate with
6                                                                                                        standard tech to provide enhanced
                                                                                                         controls that authenticate, authorize and
                                                                                                         provide access controls. It can also be
                                                                                                         integrated with policy management to
                                                                                                         authorize specific content based on
                                                                                                         assigned roles.
                                                                                                Y
                                                              petPRO Technology Evaluation Template
                                                                                    ESRI - ArcView
ID   Phase 2: Rating Requirements (RR)
                                                                                                                Rank 0=Does not meet. 1=Poor to 5=Perfect
     Section One – User Interface Requirements (UIR)                                 Rate 0 - 5                                       Comments

     Application should be configurable based on end-user requirements.                           ArcView is available out of box however it can be very easily tailored to petPRO/Nestle's
                                                                                                  needs through industry standard languages.
7                                                                                        5


     The application must be intuitive and easy to use for all categories of end-
8    users (i.e. senior managers, functional managers and operational staff).            5        Windows based geographic interface and its out of box component will make it easy for
                                                                                                  all levels to use and the great support available helps too.
     Error and reject messages provide/suggest a course of action to be                           Wizards available to guide the user through issues and applications, dialoge boxes also
9    taken by the user.
                                                                                         4
                                                                                                  exist within ArcView.
     The application provides navigation that has a common look and feel                          It utilizes a Windows based geographical interface, common to our petPRO and Nestle
     throughout the application module(s) / component(s), i.e. consistent                         employees
10   application of buttons, navigation tools and messages.
                                                                                         5


     The application provides the ability for user-defined preferences such as                    It utilizes a Windows based geographical interface, which allows for user defined
     display environment, common defaults and other usability features.                           preferences and it can be coded for particular preferences using using .NET or VB
11                                                                                       5


     The application provides on line help features:                                              Online help is available, extensive documentation, 67 free training sessions with free
        Navigational aids                                                                        modules available, wizards available
        Hints and tips
12                                                                                       5
        Tutorial
        Context sensitive
        Hyperlinks to related topics
     Section Two – Technology Requirements (TR)                                      Rate 0 - 5                                             Comments

     Our internal petPRO consulting staff has experience in implementing                          ArcView can be used out of box which simplifies things, industry standard programming
     similar kinds of systems.                                                                    languages can be used which our staff has experience in
13                                                                                       5


     Section Three - Functional Requirements (FUR)                                    1 - Low                                               Comments

     Proven ability, as evidenced by at least one client reference, to integrate                  "http://www.esri.com/library/fliers/pdfs/cs-coinstar.pdf" visit this site for a great case
     with an ERP system such as SAP.                                                              study showing the success of ArcView
14                                                                                       5


     Training program is customized for petPRO users.                                             Client Site-Training is available so that individual concerns can be addressed.

15                                                                                       4


     Output formats - Software has the ability to allow reports to be saved                       Reports can be saved in common print-ready formats.
     from the workstation in a variety of print-ready formats, such as PDF,
16   Excel (spreadsheet), Word (document), HTML and plain text.                          5


     Section Four - Security Requirements (SR)                                       Rate 0 - 5                                             Comments

     The application has access control mechanisms, which enforce access                          Security patch downloads are available, security measures can be customized using
     control, based on user identity and is granted based upon predefined                         standard progamming languages. Through the use of ArcObjects, desktop applications,
     authorizations.                                                                              web applications, web services petPRO can integrate with standard tech to provide
                                                                                                  enhanced controls that authenticate, authorize and provide access controls. It can also
                                                                                                  be integrated with policy management to authorize specific content based on assigned
                                                                                                  roles. Firewalls, SSL and IP security protocol also exist within ArcView.
17                                                                                       4




     Section Five: Vendor Capability Requirements (VR)                                Years                                                 Comments


     How long has the vendor company been in business in its current entity?                      ESRI was founded by Environmental Systems Research Institute in 1969 beginning as a
                                                                                                  consulting firm that specialized in land use analysis projects. It wasn’t until 1982, after
                                                                                                  years of specializing organizing and analyzing geographic information, that they launched
18                                                                                      23        their first commercial GIS.
                           petPRO Technology Evaluation Template
                                               ESRI - ArcView
ID   Phase 3: Financial Requirements (FIR)                                               Comments


19   Licensed software costs (including optional purchases).
                                                                   $900,000   Based on 600 users
20   Training costs (including optional purchases)                 $40, 000                                       ** ESRI also offers 67 free
                                                                              Training available both in person tranining options with free
                                                                              and online for approx. $75-150      modules
                                                                              per person. Subscriptions are
                                                                              available when more than 25
                                                                              seats are required for the training
                                                                              session. For petPRO employees
                                                                              (610 in house and 42 in regional
                                                                              sales) at on average
                                                                              $100/employee there would be
                                                                              an annual cost of almost
                                                                              $100,000. Using the standard
                                                                              subscription we would save 60%
                                                                              so we would only need $40,000
                                                                              for each 700 or so employees.
21   Estimated number of days required to implement the software              No deadline is put inplace for
                                                                              implementation to ensure the
                                                                              least amount of issues. See
                                                                              Nestle case for more explanation
                                                                     N/A      on deadlines.
                                        petPRO Technology Evaluation Template
                                                 MapInfo - TargetPro
ID Phase 1: Core Requirements (CR)                                                           Meets? Y/N                  Comments


    Is a copy of the software and relevant documentation readily available for evaluation                 Website contains demos and free
    purposes to validate specific functions, features, performance and capabiltiies of the                downloads that show how program works
1   proposed software?                                                                                    and will work, it also has a support link
                                                                                             Y            with help for problems.
    The application must integrate and support SAP/ERP, petPRO’s databases, and real-                     MapInfo is able to link or import data
2   time systems                                                                                          from most popular database forms
                                                                                             Y            including SAP.
    Is the software scaleable for a large number of users?                                                Large company, all cases relate to a
3                                                                                            Y            large number of users.
    The application must have a GUI front-end interface which operates with the                           Can be used with Windows XP SP1 or
4   following client operating systems/environments:                                                      with Windows 2000 Professional SP3
               Windows XP                                                                    Y
    Software must be able to operate with the following client desktop configuration as a                 System requires, Pentium III processor,
    minimum:                                                                                              256 MB Ram, 5GB Hard Disk space, CD
5              -      Intel Pentium IV CPU W/1MB Cache;                                                   Rom or DVD Rom drive
               -      2 GB RAM;
               -      60GB Hard disk 20 GB available disk space (minimum).                   Y
    Software must provide security features to control user access and access to data.                    Projetcs can be marked as "Private" to
6                                                                                            Y            restrict access.
                                                       petPRO Technology Evaluation Template
                                                                       MapInfo - TargetPro
ID   Phase 2: Rating Requirements (RR)
                                                                                                       Rank 0=Does not meet. 1=Poor to 5=Perfect
     Section One – User Interface Requirements (UIR)                                    Rate 0 - 5                           Comments

     Application should be configurable based on end-user requirements.                              Windows based with basic commands for the end user.
7                                                                                           2

     The application must be intuitive and easy to use for all categories of end-                    Requires a Business analyst or GIS professional to really analyze
8    users (i.e. senior managers, functional managers and operational staff).
                                                                                            2
                                                                                                     the relationship between data and geography.
     Error and reject messages provide/suggest a course of action to be taken by                     Since it is windows based it gives you clear directions to took when
9    the user.
                                                                                            4
                                                                                                     an error is made
     The application provides navigation that has a common look and feel                             This program is based from other softwares by MapInfo and all are
     throughout the application module(s) / component(s), i.e. consistent                            very common in look and applications
10   application of buttons, navigation tools and messages.
                                                                                            4


     The application provides the ability for user-defined preferences such as                       Allows the company to analyze specific geographic or demographic
11   display environment, common defaults and other usability features.                     4        areas in which they are thinking of targeting

     The application provides on line help features:                                                 MapInfo puts great detail into satisfying their clients and have good
        Navigational aids                                                                           online help features as well as call help centers
        Hints and tips
12                                                                                          5
        Tutorial
        Context sensitive
        Hyperlinks to related topics
     Section Two – Technology Requirements (TR)                                         Rate 0 - 5                                Comments

     Our internal petPRO consulting staff has experience in implementing similar                     Windows based therefore petPRO's IT staff should be able to
13   kinds of systems.                                                                      5        implement it

     Section Three - Functional Requirements (FUR)                                      Rate 0 - 5                                Comments

     Proven ability, as evidenced by at least one client reference, to integrate with                http://resource.mapinfo.com/static/files/document/1074627271814/a
     an ERP system such as SAP.                                                                      cp_casestudy.pdf
14                                                                                          4

     Training program is customized for petPRO users.                                                MapInfo will supply the training needed for petPRO for it to be fully
                                                                                                     functional with their software
15                                                                                          4


     Output formats - Software has the ability to allow reports to be saved from the                 Reports can saved in many forms and can be easily transferred
     workstation in a variety of print-ready formats, such as PDF, Excel                             from each computer to the larger data base
16   (spreadsheet), Word (document), HTML and plain text.                                   5


     Section Four - Security Requirements (SR)                                          Rate 0 - 5                                Comments

     The application has access control mechanisms, which enforce access                             Each device that this software is on can be used by anyone who
17   control, based on user identity and is granted based upon predefined                   2        has access to that computer
     authorizations.

     Section Five: Vendor Capability Requirements (VR)                                   Years                                    Comments


     How long has the vendor company been in business in its current entity?                         This is a young software that is constantly being updated and re-
18                                                                                         10
                                                                                                     done
                                           petPRO Technology Evaluation Template
                                                          MapInfo - TargetPro
ID   Phase 3: Financial Requirements (FIR)                                                                  Comments


25   Licensed software costs (including optional purchases).
                                                                                        For 500 desktop licenses, what must be
                                                                                        purchased is 500 client licenses at $1500 each
                                                                        $822 000        and a server licence at $72 000.
26   Training costs (including optional purchases)                                      Training for a single named user is included for 1
                                                                                        class during the first year of the contract. Also,
                                                                                        Technical Support for this same named user is
                                                                                        included for the term of the contract. Additional
                                                                                        training can be purachased at a cost of $695 US
                                                                     included in cost   per class per user.
27   Estimated number of days required to implement the software



                                                                                        The company is willing to work with us to
                                                                           N/A          implement our software, without a deadline in mind.
Data Sheet for PetPro Technology Evaluation Template

Software 1
   Requirement ID       Value                       Comments
                                   ArcView 9.1 CD lets you evaluate ArcView
         1                Y         and all extentions for 60 days at no cost.
                                   ESRI offers various connectors as well as
                                    3rd party options for SAP integration, it is
                                  also compatiable with our ORACLE CRM as
                                     well as many other popular information
         2                Y                           systems.
                                     Through the use of security measures,
                                   multiple users can use ArcView based on
         3                Y                    their assigned roles
                                    Works well with Windows XP and uses a
         4                Y                         similar GUI.

                                     Minimum requirements are: PC Intel,
         5                Y       windows XP, 512 MB RAM, 1Ghz processor

                                      Security patch downloads are available,
                                  security measures can be customized using
                                  standard progamming languages. Through
                                  the use of ArcObjects, desktop applications,
                                  web applications, web services petPRO can
                                       integrate with standard tech to provide
                                        enhanced controls that authenticate,
                                     authorize and provide access controls. It
                                          can also be integrated with policy
                                    management to authorize specific content
         6                Y                     based on assigned roles.             Sum of 5
                                     ArcView is available out of box however it
                                              can be very easily tailored to
                                     petPRO/Nestle's needs through industry
         7                5                       standard languages.                7              Total
                                    Windows based geographic interface and
                                    its out of box component will make it easy
                                     for all levels to use and the great support
         8                5                        available helps too.                         8      5
                                  Wizards available to guide the user through
                                   issues and applications, dialoge boxes also
         9                4                       exist within ArcView.                         9      4
                                     It utilizes a Windows based geographical
                                       interface, common to our petPRO and
         10               5                         Nestle employees                         10        5
                                     It utilizes a Windows based geographical
                                       interface, which allows for user defined
                                         preferences and it can be coded for
                                    particular preferences using using .NET or
         11               5                                 VB                               11        5
                                          Online help is available, extensive
                                     documentation, 67 free training sessions
                                         with free modules available, wizards
         12               5                              available                           12        5
                                       ArcView can be used out of box which
                                         simplifies things, industry standard
                                  programming languages can be used which
         13               5                    our staff has experience in                   13        5

                                     "http://www.esri.com/library/fliers/pdfs/cs-
                                    coinstar.pdf" visit this site for a great case
         14               5            study showing the success of ArcView                  14        5
                                      Client Site-Training is available so that
         15               4            individual concerns can be addressed.                 15        4
                                      Reports can be saved in common print-
         16               5                         ready formats.                           16        5
                                      Security patch downloads are available,
                                  security measures can be customized using
                                  standard progamming languages. Through
                                  the use of ArcObjects, desktop applications,
                                  web applications, web services petPRO can
                                      integrate with standard tech to provide
                                        enhanced controls that authenticate,
                                    authorize and provide access controls. It
                                          can also be integrated with policy
                                    management to authorize specific content
                                     based on assigned roles. Firewalls, SSL
                                     and IP security protocol also exist within
         17               4                            ArcView.                              17        4
                                        ESRI was founded by Environmental
                                         Systems Research Institute in 1969
                                         beginning as a consulting firm that
                                   specialized in land use analysis projects. It
                                   wasn’t until 1982, after years of specializing
                                        organizing and analyzing geographic
                                     information, that they launched their first
         18              23                        commercial GIS.                   Grand Total      47
         19            900000                     Based on 600 users
                                  Training available both in person and online
                                          for approx. $75-150 per person.
                                  Subscriptions are available when more than
                                        25 seats are required for the training
                                     session. For petPRO employees (610 in
                                        house and 42 in regional sales) at on
                                   average $100/employee there would be an
                                   annual cost of almost $100,000. Using the
                                    standard subscription we would save 60%
                                     so we would only need $40,000 for each
         20           $40, 000                   700 or so employees.
                                            No deadline is put inplace for
                                   implementation to ensure the least amount
                                        of issues. See Nestle case for more
         21              N/A                   explanation on deadlines.

Software 2
   Requirement ID       Value                      Comments

                                   MapInfo is able to link or import data from
         2                Y       most popular database forms including SAP.
                                   Large company, all cases relate to a large
         3                Y                     number of users.
                                  Can be used with Windows XP SP1 or with
         4                Y             Windows 2000 Professional SP3
                                  System requires, Pentium III processor, 256
                                   MB Ram, 5GB Hard Disk space, CD Rom
         5                Y                     or DVD Rom drive
                                     Projetcs can be marked as "Private" to
         6                Y                       restrict access.
                                   Windows based with basic commands for
         7                2                        the end user.
                                      Requires a Business analyst or GIS
                                        professional to really analyze the
         8                2        relationship between data and geography.

                                  Since it is windows based it gives you clear
         9                4          directions to took when an error is made
                                  This program is based from other softwares
                                  by MapInfo and all are very common in look
         10               4                       and applications
                                     Allows the company to analyze specific
                                   geographic or demographic areas in which
         11               4                 they are thinking of targeting
                                  MapInfo puts great detail into satisfying their
                                   clients and have good online help features
         12               5                  as well as call help centers
                                  Windows based therefore petPRO's IT staff
         13               5               should be able to implement it

                                 http://resource.mapinfo.com/static/files/docu
         14               4        ment/1074627271814/acp_casestudy.pdf
                                   MapInfo will supply the training needed for
                                 petPRO for it to be fully functional with their
         15                4                           software
                                   Reports can saved in many forms and can
                                 be easily transferred from each computer to
         16                5                    the larger data base
                                  Each device that this software is on can be
                                    used by anyone who has access to that
         17                2                          computer
                                   This is a young software that is constantly
         18               10                being updated and re-done
                                    For 500 desktop licenses, what must be
                                   purchased is 500 client licenses at $1500
         19           $822 000       each and a server licence at $72 000.
                                 Training for a single named user is included
                                      for 1 class during the first year of the
                                   contract. Also, Technical Support for this
                                 same named user is included for the term of
                                    the contract. Additional training can be
                     included in purachased at a cost of $695 US per class
         20              cost                         per user.
                                    The company is willing to work with us to
                                  implement our software, without a deadline
         21              N/A                           in mind.
Software 1 Rating
Criteria ID #            Total
                     7       5
                     8       5
                     9       4
                    10       5
                    11       5
                    12       5
                    13       5
                    14       5
                    15       4
                    16       5
                    17       4
Grand Total                52



Software 2 Rating
Criteria ID #            Total
                     7       2
                     8       2
                     9       4
                    10       4
                    11       4
                    12       5
                    13       5
                    14       4
                    15       4
                    16       5
                    17       2
Grand Total                41

								
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