Critical Incident Action Plan Template - Critical Incident

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					                                                  UNIVERSITY OF NEWCASTLE

                                          Critical Incident Management Procedure

                                      APPENDIX 2 - CRITICAL INCIDENT ACTION PLAN
                                          Incident Objectives/Response Priorities


Incident                                                                                   Date of
Name:                                                                                      Incident:

Description of
Incident:




Location of
Incident:

Critical Incident
Director:

Operational                 From                                 To:
Period:                     :


General Control Objectives for The Incident (Include alternatives)




           Initial Response Checklist
           (This checklist is a guide for the University’s Initial response, it is not intended to be an exhaustive list)

           Human Resource Service
                   Account for all personnel
                   Contact and liaise with next of kin
                   Counseling service requirements considered

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                                    UNIVERSITY OF NEWCASTLE

                              Critical Incident Management Procedure
               Maintain an awareness of locations of injured personnel and conditions
               Coordinate additional or temporary staffing as required
               File appropriate Workers Compensation claims
               Assist with employees’ incident related benefit payments and reimbursements
               Ensure OH&S requirements are maintained
               Notify Workcover as required


    Student Services
              Liaising with students
              Counseling service requirements considered
              Contact and liaise with next of kin
              Maintain an awareness of locations of injured students and their conditions

    Facilities Management
               Liaising with emergency services
               Liaising with building management
               Coordinating onsite security and control of access
               Formal handover of site from Emergency Services back to University
               Damage assessment
               Facilities recovery/ replacement
               Assisting with power requirements

    Media & Public Relations
             Gain an accurate picture of the incident
             Draft and issue media release documents
             Implementation on Critical Incident communications protocol

    Web Display
             Update the University web page with current, accurate information

    IT Services
               Restoration of computer requirements
               Recovery of backed up data

    Legal Services
              Determine if any legal advice is required

    Financial Services
              Ensure accesses to emergency funds are available if required
              Implement emergency financial delegations
              Ensure adequate financial control

    Risk Management Unit
             Liaise with insurers
             Provide general BCP and crisis management guidance

    Faculties Impacted
               Faculty of Health
               Faculty of Science & IT
               Faculty of Education & Arts
               Faculty of Engineering & Built Environment
               Faculty of Business & Law

    Faculty Notification
              Meeting arranged with PV-C of impacted Faculty(ies)

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                                       UNIVERSITY OF NEWCASTLE

                                 Critical Incident Management Procedure


    Critical Incident Coordination & Critical Incident Recovery Teams Involved




    Other Critical Information for Operational Period




    Items for follow-up




    Attachments

      Injury/ Incident Report           Communications Plan                    Weather/Safety Message

     Fact Sheet / Media                Contact list of Incident specific           Location Map
Release                            Phone Numbers
                                                                             __________________________
 ________________________ ____________________________
                                                                              _________________________
 ________________________  ___________________________
                                                                              _________________________
 _______________________           ___________________________


Prepared                                                Approved
By:                                                     by:
(Name/Title)




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