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Bus Incident Report Writing June 08
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Pre Start Slide
Bus Incident Report Writing June 08
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Bus Incident Report Writing
Title Page
Bus Incident Report Writing
Why Are We Doing This Training
By giving clear information, the Risk Management Department is
better able to decide whether to pursue the third party or not.
Sometimes Bus Incident Report’s are used in court and it is
important that the information is accurate and clear. It could
mean the difference to the outcome of the hearing.
Why Do Training
Bus Incident Report Writing
Consequences Of Not Filling Out A Bus Incident
Report Correctly
Your Time
Your Bank Account
Your Licence.
Your Job.
Getting It Wrong
Bus Incident Report Writing
The Bus Incident Report
This section of the report is used to record the company driver’s
details The Report
Bus Incident Report Writing
The Bus Incident Report
Jane Carter was born on the 23rd May 1980. She passed her PCV test on the
17th June 2001 and has been a full time bus driver working for Arriva London
at Brixton Garage since the 18th of January 2005. Her payroll number is
9375432
On the day of the accident Jane was working duty 267 on route 159. This duty
signs on at 0558hrs and signs off at 1459hrs. The break was from 1058hrs to
1159hrs. Apart from finishing 12 minutes late, Jane worked her hours as
scheduled.
Using the information above please fill out section one of the
Bus Incident Report Worksheet The Report
Bus Incident Report Writing
The Bus Incident Report
CARTER JANE 9375432
BUS DRIVER BRIXTON 2 3 0 5 1 9 8 0 FEMALE
05 58 10 58 05 58 10 58 1 706200 1 1 80 1 2005
11 59 14 59 11 59 15 11
Section one should now look like the form above.
The Report
BUS DRIVER BRIXTON 2 3 0 5 1 9 8 0 FEMALE
Bus Incident Report Writing
05 58
The Bus Incident Report
10 58 05 58 10 58 1 706200 1 1 80 1 2005
11 59 14 59 11 59 15 11
CARTER JANE 9375432
BUS DRIVER BRIXTON 2 3 0 5 1 9 8 0 FEMALE
05 58 10 58 05 58 10 58 1 70 62 00 1 1 80 1 2 005
11 59 14 59 11 59 15 11
This section of the report is used to record details of the
company vehicle involved. The Report
Bus Incident Report Writing
The Bus Incident Report
This is ADL14. It is a DAF
Alexander ALX200 Dennis Dart.
It was at West Croydon Bus
Station having left Sutton at
1355hrs. It had 28 passengers
on board when a route 75
collided into the rear of the
vehicle.
Using the information above please fill out section two of the
Bus Incident Report Worksheet. The Report
Bus Incident Report Writing
The Bus Incident Report
CATERHAM SUTTON 28
407 ADL14 V 641 LGC DAF ALX200
Section two should now look like the form above.
The Report
Bus Incident Report Writing
The Bus Incident Report
CATERHAM SUTTON 28
407 ADL14 V 641 LGC DAF ALX200
This section of the report is used to record where the incident
took place. The Report
Bus Incident Report Writing
The Bus Incident Report
N
On Friday 23rd June 2006 at 1325hrs
Streatham High Road
W E Driver Barry Bottomley was driving his bus
CENTRAL RESERVATION
Towards Brixton
Odeon Cinema
S
normally at 27mph when he was involved
in a collision with Mr Ray Rumbold who
Streatham was driving his own car. Driver Bottomley
said he didn’t know why the car drove into
Traffic
him as although the street lights were off
Lights
his head lights were turned on and it was
a fine dry sunny day with good visibility.
Barry said the car just overtook him at
Towards Croydon
Becmead
Avenue Pendennis about 35mph and then tried to pull in front
Road of the bus.
Traffic Traffic
Lights Lights
Using the information above please fill out section three of the
Bus Incident Report Worksheet. The Report
Replay
Bus Incident Report Writing
The Bus Incident Report
N
On Friday 23rd June 2006 at 1325hrs
Streatham High Road
W E Driver Barry Bottomley was driving his bus
CENTRAL RESERVATION
Towards Brixton
Odeon Cinema
S
normally at 27mph when he was involved
in a collision with Mr Ray Rumbold who
Streatham was driving his own car. Driver Bottomley
said he didn’t know why the car drove into
Traffic
him as although the street lights were off
Lights
his head lights were turned on and it was
a fine dry sunny day with good visibility.
Barry said the car just overtook him at
Towards Croydon
Becmead
Avenue Pendennis about 35mph and then tried to pull in front
Road of the bus.
Traffic Traffic
Lights Lights
Using the information above please fill out section three of the
Bus Incident Report Worksheet. The Report
Replay
Bus Incident Report Writing
The Bus Incident Report
N
On Friday 23rd June 2006 at 1325hrs
Streatham High Road
W E Driver Barry Bottomley was driving his bus
CENTRAL RESERVATION
Towards Brixton
Odeon Cinema
S
normally at 27mph when he was involved
in a collision with Mr Ray Rumbold who
Streatham was driving his own car. Driver Bottomley
said he didn’t know why the car drove into
Traffic
him as although the street lights were off
Lights
his head lights were turned on and it was
a fine dry sunny day with good visibility.
Barry said the car just overtook him at
Towards Croydon
Becmead
Avenue Pendennis about 35mph and then tried to pull in front
Road of the bus.
Traffic Traffic
Lights Lights
Using the information above please fill out section three of the
Bus Incident Report Worksheet. The Report
Replay
Bus Incident Report Writing
The Bus Incident Report
FRIDAY 23/06/2006 1325
STREATHAM HIGH ROAD PENDENNIS ROAD
STREATHAM
ODEON CINEMA
27 MPH 35 MPH 30 MPH
Section three should now look like the form above.
The Report
Bus Incident Report Writing
The Bus Incident Report
The Report
Bus Incident Report Writing
The Bus Incident Report
The Report
Bus Incident Report Writing
The Bus Incident Report
This section of the report is used to record any damage to the
company vehicle. The Report
Bus Incident Report Writing
The Bus Incident Report
After this accident there were no
injuries and the bus driver was
able to finish the duty.
Arriva engineers exchanged the
vehicle at the roadside and took
control of the damaged vehicle.
Using the information above please fill out section four of the
Bus Incident Report Worksheet. The Report
Bus Incident Report Writing
The Bus Incident Report
DENT TO FRONT NEARSIDE BUMPER,
NEARSIDE HEADLIGHT BROKEN, FRONT OFFSIDE BUMPER BROKEN OFF.
Section four should now look like the form above.
The Report
Bus Incident Report Writing
The Bus Incident Report
NEARSIDE
DENT TO FRONT NEARSIDE, BUMPER,
NEARSIDE HEADLIGHT BROKEN, FRONT OFFSIDE BUMPER BROKEN OFF.
This section of the report is used to record any damage to third
party vehicles. The Report
Bus Incident Report Writing
The Bus Incident Report
This is Mrs Mary Parry’s Audi A6
(registration KV04 XMG) after it had been
in a collision with a bus. At the time of the
accident it was being driven by her son,
James Parry. James was travelling with his
girlfriend at the time of the accident. James
lives with his mum at 23 Stephens Court,
Caterham, Surrey, CR3 6PT. The bus driver
involved was unable to ascertain the drivers
insurance details or telephone number.
Using the information above please fill out section four of the
Bus Incident Report Worksheet. The Report
Bus Incident Report Writing
The Bus Incident Report
2
JAMES PARRY
MARY PARRY
23 STEPHENS COURT
CATERHAM
SURREY
CR3 6PT
NOT KNOWN
KV04 XMG BLACK
AUDI A6
THE NEARSIDE BUMPER,
BONNET & WHEEL ARCH
WERE SEVEVERLY
DAMAGED AND THERE
WAS ALSO LARGE
DENTS TO THE REST
OF THE NEARSIDE. THE
VEHICLE WAS UNDRIVABLE
NOT KNOWN
Section five should now look like the form above.
The Report
Bus Incident Report Writing
The Bus Incident Report
2
JAMES PARRY
MARY PARRY
23 STEPHENS COURT
CATERHAM
SURREY
CR3 6PT
TOM JACKSON 35 LAKES ROAD, SE25 4PJ GARDEN WALL DESTROYED
NOT KNOWN
KV04 XMG BLACK
AUDI XXXX
number 35
Tom Jackson lives atNEARSIDE BUMPER, Lakes Road, SE25 4PJ. He told police that he was looking out of his
THE
he saw the
bedroom window whenSEVEVERLY ARCH bus approach the corner way too fast. He said that the bus skidded,
BONNET & WHEEL
WERE
DAMAGED AND THERE
and REST to
mounted the pavement TO THE came rest in his front lawn. He estimated that there was about £1500 worth of
WAS ALSO LARGE
DENTS
OF THE wall. Mr Jackson said that the corner was a known black spot at this time of year due
damage to his garden NEARSIDE. THE
VEHICLE WAS UNDRIVABLE
to frequent occurrences of black ice.
NOT KNOWN
This section ofsix above is look to outthe damage to any
Section the report please section above.
Using the informationshould now used filllikerecordform six of the Bus
Incident Report Worksheet.
property other than vehicles. The Report
Bus Incident Report Writing
The Bus Incident Report
Controller Blake from Croydon Garage attended the scene of the accident.
TOM JACKSON 35 LAKES ROAD, SE25 4PJ GARDEN WALL DESTROYED
BLAKE CONTROLLER CROYDON
This Section seven should please to recordsection seven of a
out form above.
Using section of the report isnow lookfilllike the whether or not the
the information above used
Bus Incident Report Worksheet.
company official attended the accident. The Report
Bus Incident Report Writing
The Bus Incident Report
The Report
Bus Incident Report Writing
The Bus Incident Report
This section of the report is used to record the details of injured
persons. The Report
Bus Incident Report Writing
The Bus Incident Report
Mabel Young was coming home from her weekly shopping trip. The bus was crowded but she managed to get a
seat in the lower saloon. Just before her stop she stood up to let a boarding passenger sit down. While she
was standing she tripped over her own shopping trolley. She tried to grab hold of the hand rails but she got her
hand stuck. She twisted her left wrist in the fall and also cut her forehead when it hit the seat in front of her.
Mabel was the only person injured in the incident. Although the cut to her forehead looked bad, Mabel appeared
to be more concerned about getting home as it was her 70th birthday today and she was expecting a visit from
some of her friends. She lived at number 6 Church Road, which is in Croydon, Surrey.
The driver stopped and asked Mrs Young if she required an ambulance. She didn’t want one at first but some
other passengers convinced her that she did. The driver made a emergency call and shortly afterwards the
ambulance arrived and Mabel was taken to King’s College Hospital.
Use the information above to fill out section 8a and 8b of the
Bus Incident Report Worksheet. The Report
Bus Incident Report Writing
The Bus Incident Report
MABEL YOUNG
ONE 6 CHURCH ROAD
CROYDON
SURREY
70
FEMALE
CUT FOREHEAD
AND INJURED
HER LEFT
WRIST.
Section 8a should now look like the form above.
The Report
Bus Incident Report Writing
The Bus Incident Report
MABEL YOUNG
ONE 6 CHURCH ROAD
CROYDON
SURREY
70
FEMALE
CUT FOREHEAD
AND INJURED
HER LEFT
WRIST.
Section 8b should now look like the form above.
The Report
Bus Incident Report Writing 70
FEMALE
The Bus Incident Report
CUT FOREHEAD
AND INJURED
HER LEFT
WRIST.
This section of the report is used to record witness details.
The Report
Bus Incident Report Writing
The Bus Incident Report
The driver found two witnesses to the accident. Mr P Green who lives at 12
Vicarage Lane, Norbury, SW16 and Mrs D Brown who lives at 106 Green Lane,
Norbury, SW16. Both witnesses were sitting on the front nearside seats in the lower
saloon of the bus.
Use the information above to fill out section nine of the Bus
Incident Report Worksheet. The Report
Bus Incident Report Writing
The Bus Incident Report
MR P GREEN MRS D BROWN
12 VICARAGE LANE 106 GREEN LANE
NORBURY NORBURY
SW16 SW16
LOWER SALOON, FRONT NEARSIDE SEATS
Section nine should now look like the form above.
The Report
Bus Incident Report Writing
The Bus Incident Report
MR P GREEN MRS D BROWN
12 VICARAGE LANE 106 GREEN LANE
NORBURY NORBURY
SW16 SW16
(HOSTILE)
LOWER SALOON, FRONT NEARSIDE SEATS
This section of the report is used to record details of the police
officer attending the scene. The Report
Bus Incident Report Writing
The Bus Incident Report
At 1904hrs on the 28th November 2007 Driver Mehmet
Ramji called the police and reported that he had been
involved in an accident. At 1917hrs Police Constable
Rasher, number ZD172, from South Norwood Police
Station, (London SE25) arrived at the scene. Driver
Ramji did not make a signed statement as he was
distressed but was breath tested. No alcohol was found
in his system. He was not cautioned and no notice of
prosecution was issued. The incident number for the
accident was 53236/009.
Use the information above to fill out section ten of the Bus
Incident Report Worksheet. The Report
MR P GREEN MRS D BROWN
Bus Incident Report Writing 12 VICARAGE LANE 106 GREEN LANE
NORBURY NORBURY
The Bus Incident Report
SW16 SW16
LOWER SALOON, FRONT NEARSIDE SEATS
SOUTH NORWOOD POLICE STATION, LONDON, SW25
RASHER ZD172 53236/009 28/11/2007 1904
Section ten should now look like the form above.
The Report
MR P GREEN MRS D BROWN
Bus Incident Report Writing 12 VICARAGE LANE 106 GREEN LANE
NORBURY NORBURY
The Bus Incident Report
SW16 SW16
LOWER SALOON, FRONT NEARSIDE SEATS
SOUTH NORWOOD POLICE STATION, LONDON, SW25
RASHER ZD172 53236/009 28/11/2007 1904
The Report
Bus Incident Report Writing
The Bus Incident Report
This section of the report is used to sketch a diagram of the
accident scene. The Report
Bus Incident Report Writing
The Bus Incident Report
Some Tips For Completing The Sketch Correctly
The sketch can be the most important part of the Incident Report. Remember a
picture tells a 1000 words.
It is also the most common feature of the Incident Report to be inadequately filled
out.
Filling this section out incorrectly could lead to you giving the wrong impression of
what actually happened. In some cases you may even imply you were at fault when
actually you were not.
The Report
Bus Incident Report Writing
The Bus Incident Report
N
Take the example perfectly good reason
There may be a we saw earlier:
Streatham High Road
W E why the bus is in the centre lane,
CENTRAL RESERVATION
Towards Brixton
Odeon Cinema
S such as there were parked cars
Streatham The question nearside lane.
occupying the will be asked why the
bus was in the centre lane in the
first place.
Traffic
Lights If that were the case the parked cars
are relevent to the accident andismust
According to the diagram there no
be included the the diagram.not have
reason why in bus could
Towards Croydon
Becmead
Avenue Pendennis been in the nearside lane.
Road
Traffic Traffic
Lights Lights
The Report
Bus Incident Report Writing
The Bus Incident Report
Some Tips For Completing The Sketch Correctly
Plan ahead. If you rush into the sketch you are likely to make an error. Do a rough
sketch on paper first to make sure you can fit all the relevant information in the space
provided.
The Report
Bus Incident Report Writing
The Bus Incident Report
Some Tips For Completing The Sketch Correctly
Use a ruler. Not using a ruler will make your sketch seem very unprofessional.
Remember even minor accidents may end up in court if the insurance companies cannot
decide which party is to blame.
The Report
Bus Incident Report Writing
The Bus Incident Report
Some Tips For Completing The Sketch Correctly
Use a pen. Pencil may seem a better option as you can easily correct a mistake.
But the fact that the sketch can be so easily altered makes using a pencil
unacceptable.
Complete the sketch first. Drawing the sketch first can save a lot of time. If you
do make a mistake you can start again on a new report without having to fill out the
first three pages again!
The Report
Bus Incident Report Writing
The Bus Incident Report
Some Tips For Completing The Sketch Correctly
Draw a plan of the scene. You should be drawing the scene as it would be seen from
above. A bird’s eye view.
A common mistake is to draw vehicles with wheels and windows. , like this,
or
It is above vehicles just look like on the diagram to indicate the vehicle’s direction of travel.
From acceptable to place a triangle rectangles. , like this,
, like this,
The Report
Bus Incident Report Writing
The Bus Incident Report
Some Tips For Completing The Sketch Correctly
N
N
We don’t expect you to draw anything
STREATHAM HIGH Road
Streatham High ROAD
CENTRAL RESERVATION
LANE
E
30
W
W E this detailed.
CENTRAL RESERVATION
BUS
Towards Brixton
ODEON Cinema
Odeon CINEMA
S
S
If you was drawing this accident
STREATHAM
Streatham
scene, it should look something like
COMPANY
this.
= TRAFFIC LIGHTS
Traffic VEHICLE
Lights
Towards Croydon
Becmead
BECKMEAD
TOWARDS CROYDON
AVENUE
Avenue PENDENNIS
Pendennis
ROAD
Road
Traffic Traffic
Lights Lights
The Report
Bus Incident Report Writing
The Bus Incident Report
Some Tips For Completing The Sketch Correctly
N
N
STREATHAM HIGH Road
Streatham High ROAD
CENTRAL RESERVATION
30 LANE
E
30
W
W E
Towards BRIXTON
CENTRAL RESERVATION
BUS
TOWARDS Brixton
ODEON Cinema
Odeon CINEMA
S
S
If you was drawing this accident
STREATHAM
Streatham
scene, it should look something like
COMPANY
this.
= TRAFFIC LIGHTS
Traffic VEHICLE
Lights
Towards Croydon
Becmead
BECKMEAD
TOWARDS CROYDON
AVENUE
Avenue PENDENNIS
Pendennis
ROAD
Road
Traffic Traffic
Lights Lights
The Report
Bus Incident Report Writing
The Bus Incident Report
The Report
Watch this CCTV Clip.
Watch this CCTV Clip
The Report
The Report
The Report
Replay Continue
Bus Incident Report Writing
The Bus Incident Report
Frame 8
7
6
5
4
3
2
1 Camera 8
1 Time :00
:08
:06
:04
:02
:10
:12
:14
Bus Incident Report Writing
The Bus Incident Report
Newick
Road
YB05 GXT
Clapton
Hackney,
London E5
Lower Clapton Road
Downs
Road
Use the information above to fill out section eleven of the Bus
Incident Report Worksheet.
Bus Incident Report Writing
The Bus Incident Report
YB05 GXT LV53 KMB
= TRAFFIC LIGHTS
NEWICK ROAD TOWARDS CLAPTON
COMPANY VEHICLE
LOWER CLAPTON ROAD
TOWARDS STAMFORD HILL
DOWNS ROAD
Section eleven should now look like the form above.
The Report
Bus Incident Report Writing LOWER CLAPTON ROAD
TOWARDS STAMFORD HILL
The Bus Incident Report
DOWNS ROAD
YB05 GXT LV53 KMB
= TRAFFIC LIGHTS
NEWICK ROAD TOWARDS CLAPTON
COMPANY VEHICLE
LOWER CLAPTON ROAD
TOWARDS STAMFORD HILL
DOWNS ROAD
This section of the report is to write a description of what
happened. The Report
Bus Incident Report Writing
The Bus Incident Report
Some Tips For Completing The Description Correctly
Write facts, not opinions.
“The other driver was drunk” is an opinion,
“I smelt alcohol on the other driver’s breath” is a fact.
Don’t write unnecessary information on the form. Information contained elsewhere on the report often isn’t
needed in the Incident Description section.
Write down all details that may be relevant. Make sure you include what other vehicles were doing and the
colour of traffic lights etcetera.
The Report
Bus Incident Report Writing LOWER CLAPTON ROAD
The Bus Incident Report
TOWARDS STAMFORD HILL
DOWNS ROAD
THIS NEEDS TO REFLECT THE ACCIDENT THAT HAS JUST
BEEN DRAWN WITH THE TAIL SWING OF THE LORRY HITTING
THE BENDY BUS – JUST AFTER THE BOX JUNCTION
Section twelve should now look like the form above.
The Report
Bus Incident Report Writing
The Bus Incident Report
Please tick the box marked ‛YES’ in section thirteen of your
work sheet. The Report
Bus Incident Report Writing
The Bus Incident Report
All reports must be signed and dated.
Please make Alan Smith and the the is note below.
The drivers name is sure you understand date legal25 November, 2010
Do fill out this part of the report.
not
25/11/2010
Use the information should is fill look the report is of the and
section of the report where like thirteen above.
ThisSection thirteen above tonow out sectionthe form signed Bus
dated.
Incident Report Worksheet. The Report
Bus Incident Report Writing
The Bus Incident Report
25/11/2010
Section thirteen should now look like the form above.
The Report
Bus Incident Report Writing
Accidents
Let’s look again at a CCTV clip we saw earlier.
The Report
The Report
The Report
The Report
Replay Continue
Bus Incident Report Writing
Accidents
“THE LORRY WAS NEXT TO ME WAITING FOR LIGHTS TO CHANGE TO GREEN”
“AFTER SERVING THE BUS STOP I WAS IN N/SIDE LANE”
“HE HIT MY BUS AS HE TURNED RIGHT”
These statements were made on the real Bus Incident Report report from this accident.
What could the lorry driver see in his mirrors?
Which vehicle’s driver was found blameworthy?
How could the accident have been prevented?
The Report
Bus Incident Report Writing
Accidents
Let’s look at another CCTV clip.
The Report
The Report
Replay Continue
Bus Incident Report Writing
Accidents
“I WAITED FOR THE DOORS TO CLEAR”
“THE LADY MUST HAVE LOST HER BALANCE ”
“THOSE SHOPPING TROLLEYS ARE A MENACE”
These statements were made on the real Bus Incident Report report from this accident.
Does the CCTV evidence support the drivers statements ?
What contributed to the lady’s fall?
Who was found blameworthy?
The Report
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