Infor Global Solutions
Infor Global Solutions (“Infor”) is the third largest global provider of enterprise software and services to the
manufacturing and distribution industries. Headquartered in Alpharetta, GA, Infor has operations in 70 countries
serving 18,000 customers. Infor has grown both organically and through more than 20 acquisitions since its
inception in June 2002. For additional information, visit Infor’s website at www.infor.com.
POSITION: Senior Business Analyst
Job Number: R84102
Location: Toronto, ON
Posting Date: February 8, 2008
The Senior Business Analyst is responsible for defining innovative software requirements for future releases of our
products, and supporting the realization of these products through the product development lifecycle. The position
involves close interaction with key customers, product architects, developers, quality assurance and technical
writers. The Senior Business Analyst is expected to possess a deep, hands-on understanding of how customers use
Job duties include gathering requirements from customers and the field, writing requirements documents, supporting
the realization of these products through the product development lifecycle, and maintaining close involvement
during implementation with early customers to ensure successful adoption..
Be accountable for the competitiveness of new product-related features, and to ensure that they met customer
Possess a deep understanding of how customers use the product;
Define and detail the business requirements for each new product release in accordance with the Workbrain
Lead cross-functional teams through the product development lifecycle, ensuring delivery of complete,
Work closely with project teams and directly with customers to ensure that product capabilities meet the
needs of early adopters;
Provide guidance and assistance to the development organization with prioritization of ongoing change
requests, feature requests, and defects;
Participate in usability assessments, working closely with a User Interface Designer
Support product testing and review, as required, to ensure delivered product meets customer needs;
Ensure traceability from original requirements to final delivered product;
Communication of product release plans & current and planned capabilities to all areas within the
organization, and to external stakeholders;
Be an evangelist for the product, demonstrating capabilities of the product in a positive light in both internal
and external settings;
Lead and champion relevant Product Advisory Council sessions with key clients to review planned feature
designs and to gain feedback on product capabilities;
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3-5 years of demonstrated experience as a product manager in a enterprise software environment specifically
in Business Intelligence arena;
Prior experience with workforce management or HRMS solutions is highly desirable;
Prior experience with Retail, Manufacturing or Healthcare field is an asset;
Excellent understanding of web-based technologies, architecture and technology trends;
Experience working in an Agile development process;
Experience developing and documenting product terms and definitions, stakeholder needs, product features,
and corresponding functional specifications;
Ability to communicate effectively in writing, verbally and as a presenter;
Creative approach to problem solving and issue resolution;
Self-motivated and self-managed with a high degree of analytical ability;
Post-Secondary Degree in a business or technical discipline.
To apply, please send your resume and salary requirements to Rajsri.Negi@infor.com listing Senior Business
Analyst in the email subject line. Infor Global Solutions offers a competitive compensation and benefits package.
Principals only please. Infor respects and embraces diversity in our workforce.
INTERNAL CANDIDATES ELIGIBILITY TO APPLY:
Internal candidates must meet the above qualifications and be an employee in good standing. Internal candidates
must notify their manager prior to submitting their resume. Consideration and/or interviews will be based on the
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