Medical Office Administration Training Online - PDF by qqj17234


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									Medical Office Administration

Career Training
Information Kit
Online Learning with the
Centre for Distance Education
Find work as a medical office administrator
or receptionist in a doctor’s office, hospital, or
medical clinic.
Learn Medical transcription and terminology,
office control, & client relations.
Admissions                                                        How it Works                                               What You Get
Admission to a Diploma Program at CD-ED requires                  You study at your convenience, any time and any            You will receive - and keep - everything necessary to
high school completion or the equivalent.                         place you wish, using our online learning manage-          complete your program, including software, text-
                                                                  ment system. We provide books and software, a              books, unlimited support, online services and optional
Please contact your admissions representative for                 computer, a course outline and a flexible weekly           computer equipment. There are no hidden fees.
information regarding these equivalencies.                        schedule of assignments.
                                                                                                                             Online Services
Tuition                                                           You practice new skills at any time day or night, and      Our student website will walk you through your entire
Medical Office Administration All-Inclusive Tuition: $8,400 CDN   complete a set of exercises or tests to submit for         program and give you access to everything necessary
                                                                  evaluation each week. It is a flexible system but you      for success, including:
Tuition fees for the Centre for Distance Education include all    will need to submit assignments on a weekly basis.           » online tests for easy access,
learning materials and the use of all computer equipment and      You should expect to commit 20-25 hours per week             » proprietary video tutorials,
software necessary to complete your program. Some of the
funding options you should look into include:                     to your studies. Your friendly instructors will be there     » assignment upload for email-free file transfer,
                                                                  to assist you every step of the way.                         » live chat and static forums for student and
                                                                                                                                  instructor interaction,
  »   Canada Student Loan                                         Delivery & Evaluation                                        » a report card to follow your progress,
  »   HRSDC Funding Programs                                      In recognition of different learning styles and              » a tech centre for resolving computer issues,
  »   Talk to your bank about a Student Line of Credit            motivational patterns, our seasoned instructors              » file downloads for lessons,
  »   Visa, Mastercard, American Express                          have developed a set of varied and unique methods            » a job search reference area,
  »   Employment Assistance for People with                       of delivering your materials and evaluating your             » a resource library,
      Disabilities (EAPD)                                         progress, including:                                         » proprietary lessons prepared by our instructors,
  »   Worker’s Compensation Board                                   » step-by-step exercises,                                     and
  »   Your local Native Council or Aboriginal                       » independent, practical projects,                         » unlimited access to the students’ centre 24/7.
      Education Directorate                                         » self-evaluating online tests,
  »   Corporate Sponsorship                                         » proprietary lessons & guest lectures,
  »   Personal Financing. We do payment plans!                      » reflective essays, logs and journals,                  Course Materials
  »   An RESP                                                       » research projects,                                     In addition to all of the carefully chosen textbooks
  »   RRSPs via the LifeLong Learning Plan                          » labs and simulations,                                  necessary for the program, you will receive a student
                                                                    » discussion forums,                                     binder that includes:
          Funding Links available at the end of this document.      » external link resources,                                 » the school’s policies and regulations,
                                                                    » client-based simulation projects,                        » a startup guide,
Tuition Fees are set by the Centre for Distance Education. We       » lectures and presentations,                              » all course outlines and assignments,
reserve the right to make changes.                                  » analytical projects,                                     » a submission schedule to keep you on track,
                                                                    » case studies and reports,                                » a study guide written especially for distance
Tax Benefits                                                        » brainstorm sessions,                                        education students, and
There may be some tax benefits available to you                     » video tutorials,                                         » a self-assessment test to determine your learn-
depending on your personal tax situation. We recom-                 » project-based exams, and                                    ing style to help your instructor help you.
mend consulting with your own financial counsellor                  » hands-on assignments.
to determine the optimum tax benefit.
Help & Support Career Guidance About CD-ED
Far and away the most valuable resource during your       We take an active interest in helping our students        Since 1996, CD-ED has been dedicated to developing
time at CD-ED is the expertise, empathy, and experi-      find jobs. A student’s success is our success, so we’ve   and delivering quality, industry relevant training pro-
ence of our industry-trained instructors.                 made our Career Guidance Program the heart of our         grams to adult learners who desire self-improvement
                                                          students’ job search.                                     and enhanced employment opportunities. Our
You will have unlimited one-on-one instructor sup-                                                                  commitment is to provide quality and up to date
port throughout your entire program - and beyond.         As a member of our Alumni each student is also a          education. Our instructors, course developers, and
Depending on your preference and level of support         lifelong member of our Centre for Distance Education      administrators are committed to providing each
necessary, this support can be via email, chat, online    family with unlimited access to the Career Guidance       student with consistent objectivity, respect, compas-
classroom webinars, or toll-free phone calls.             Program.                                                  sion and patience.

Our instructors have industry experience and can          You will be required to schedule a meeting via            Educational Objectives
help you understand how to conquer the job market         telephone with our Career Guidance Counsellor for         By agreement of the Board of Directors and the
before you go out into it.                                an exit interview and to have a resume on file with       President of Centre for Distance Education, the
                                                          Career Guidance staff.                                    educational objectives of the Centre will be:
In addition to evaluating your assignment and creat-                                                                  1. To prepare men and women in occupational skills
ing custom video tutorials & lessons, the instructors     Job markets are constantly changing, and the Career            necessary to qualify them for entry into their chosen
will actually contact you on a regular basis to make      Guidance Program gives you a competitive edge by               fields.
sure you’re doing OK. If you’re falling behind, your      staying on top of labour demands & industry trends.         2. To encourage intellectual pursuits and personal
instructor will discuss what he or she can do to help.                                                                   development needed to meet the demands of our
But you don’t have to wait to be contacted. If you are    With this program, you will have 30 days before                modern society.
having problems with your program, simply call our        graduation to prepare for employment - you might            3. To provide a faculty and administrative staff which
toll-free instructor help number. The sooner you call,    even have a job lined up right away!                           possess the technical expertise and facility to instill
the sooner you’re back on track.                                                                                         the highest level of professional performance and
                                                          We’ll help you prepare for interviews, write your              behavior.
Students are encouraged to talk with the CD-ED            resume, and find appropriate job postings for which         4. To provide the necessary equipment, and professional
faculty on a continuous basis so that they may            to apply.                                                      educators, that will enhance a productive learning
develop a typical student/teacher relationship. In our                                                                   experience.
virtual college, help is only an email or a phone call    CD-ED staff will help alleviate any anxieties or fears      5. To provide an overall atmosphere that will advance
away!                                                     you might have before setting foot into the new                the growth of mature and professional attitudes.
                                                          industry for which you’ve trained, and they’ll be able      6. To assist students in developing professional at-
Experienced instructors who have worked in the            to help remove some of the frustrations you might              titudes, values, skills and habits that will improve their
industry know what graduates can expect in the            encounter.                                                     opportunities for career success. Centre for Distance
workforce. Therefore, students are trained to deal                                                                       Education pledges to provide equal access to educa-
with potential obstacles they might encounter.            In addition, throughout your program your instructor           tion regardless of sex, race, religion, age, national
All of our instructors are fully qualified and licensed   is available to discuss employment strategies.                 origin, or physical disability. The administration of the
with the Department of Education and Training; all                                                                       Centre adheres to Federal and State laws controlling
possess university degrees and/or several years of        NOTE: CD-ED does not guarantee job placement. But we           equal access/equal opportunity.
related work experience.                                  sure try our best!                                        This pledge covers admissions, recruitment, financial
                                                                                                                    aid, course offerings, extracurricular programs,
                                                                                                                    counseling, advising, and employment.
Medical Office Administration Course Outline
                                                                                                                                                          “I am currently working as Head Office
The General Office Administration program will prepare you for work in today’s fast-paced,                     Career Prospects
                                                                                                                                                           Administrator with The Physioclinic
technologically savvy office. You will become proficient in office practices and software,                     Medical Transcriptionists record and
enabling you to manage an office, receive visitors, keep databases, create efficient                           transcribe surgical proceedings,            here in Halifax and this course helped me
spreadsheets and write & file office correspondence.                                                           medical records and other reports           work my way up to where I am now. I do
52 Weeks          1040 Hours       12 Modules        Average Salary: $35,360 (source:            requiring knowledge of medical              transcriptions, billing, chart copies, filing,
                                                                                                               terminology. They are employed by           invoicing, etc. - everything I’ve learned from
Computer Concepts &                 Business                                Medical Terminology                hospitals, medical and dental offices       this course.
Basic Communication                 Communications                             MED 101           (272 hours)   and in other offices throughout the                 You’ve made it a great experience
  COC 101 (60 hours)                  COC 203          (119 hours)          Learn the terminology and          public and private sectors.                 for me, and I would recommend CD-ED
Review basic English structures     Learn the essentials of                 anatomy of the human
                                                                            body based on the twelve                                                       to anyone who has a job and children. The
and learn proper professional       business communication                                                     Medical Receptionists and switchboard
communication skills. Then,         demanded in the modern                  body systems. Spelling and                                                     flexibility makes it easy to juggle your life and
learn key terminology and                                                   pronunciation will also be         operators greet people arriving at
                                    office environment. Focus on            covered.                                                                       further your career all at the same time. I have
technology associated with          training necessary to develop                                              offices, hospitals and other establish-
computers.                                                                                                                                                 taken other post-secondary schooling and I
                                    competence in each of the                                                  ments, direct visitors to appropriate
                                    communication skills: reading,                                                                                         have to say this is easier than learning in class.
                                                                            Medical Office                     person or service, answer and forward
                                    writing, speaking and listening.                                                                                       It has been a great experience and again, I
Windows                             Develop flexible attitudes and          Procedures                         telephone calls, take messages,
  COC 102         (40 hours)        special sensitivity to the effects         MED 102           (170 hours)   schedule appointments and perform           thank you all from the bottom of my heart.”
Learn the latest Windows            of culture while learning to            Learn how to work effectively      other clerical duties.Medical Office         Denise Carroll, Graduate
operating system, including         think critically.                       within a medical environment,      Administrators may find employment
using the desktop, managing                                                 become acquainted with
files and folders, and using the                                            medical ethics and law, and        as a health office professional, medical   “I have already been offered a training
Windows Help & Support.             Keyboarding                             how to interact with patients.     secretary, medical office assistant,        position at a medical clinic in my area. I
                                      COC 105          (162 hours)          Study telecommunications,          medical transcriptionist, nursing
                                                                            medical record management,                                                     begin in September. I am very excited to start
The Internet                        Learn to touch-type at a speed          and accounts management.           coordinator, communications clerk, or       using everything I learned and applying it for
  COC 103         (40 hours)        of 50wpm. Runs concurrently             Learn about scheduling             clinical secretary. Employment oppor-
                                    throughout most of the                  appointments, making travel                                                    my new career. Thank you!”
Learn about web browsers,           program with extra practice                                                tunities include:
search techniques, and email.                                               arrangements, managing                                                          Allison Deveen, Graduate
                                    included.                               medical records, and billing.
                                                                                                               •	 Doctor’s	office
Word Processing: Word               Filing                                  Medical Transcription              •	 Dental	offices                          “I just LOVED my experience with CD-ED,
  COC 104         (200 hours)         COM 102          (17 hours)              MED 103          (272 hours)    •	 Hospital	Departments	                    the staff is totally awesome, nice, the MOA
Learn how to create and             Learn the fundamentals of               Learn the fundamentals of          •	 Nursing	homes                            course is very interesting and I honestly think
format documents in Microsoft       filing using a mini filing system       pronouncing and deciphering        •	 Chiropractor                             that it was not long enough (in a good way), it
Word such as business letters,      which simulates business                the medical terminology
memos and reports.                  documents.                              covered in earlier modules.        •	 Massage	Therapy                          went by so fast and I had fun. I have learned
                                                                            Learn how to recognize by          •	 Clinics	                                 to be more responsible and I also learned how
Databases: Access                                                           ear the terminology for all the    •	 Insurance	companies                      to manage my time
                                                                            major specialty areas, and how
  MOA 101         (68 hours)
                                                                            to quickly and easily transcribe   •	 Federal	Department	of	Health             properly.”
Learn the fundamentals                                                      these into a medical report.       •	 Medical	supply	companies
of creating a database in                                                                                      •	 Veterinary	practices                      Jolaine Haiche, Medical
                                                                                                                                                            Office Administration
Microsoft Access including
defining a table structure,                                                                                    •	 Medical	transcription	facilities          Graduate
entering records, and creating                                                                                 •	 Local	public	health	departments
Enroll Now
Call or Click to Apply


Funding Links
Canada Student Loan:
HSRDC Funding Programs:
RRSP via Lifelong Learning Plan:

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