"Fast Business Cards - DOC"
FOR FAST TRACK Booking away from the Spa: ALWAYS have the business cards, a small notepad, flip cards, hostess envelope, catalog, calendar in your purse. The green flyer from spainvitations.com is also a good tool. Escape the World Around You for a Relaxing Spa Retreat. Have your flip cards turned to the relaxation page. Example. Standing at grocery store or Wal-Mart. You overhear a lady complaining about being tired and overworked. You: “Sounds like you could use a visit to a Day Spa?” Guest: “Yeah, right. Who has the time or money?” You: “Well actually that’s why I love what I do.” Guest: “Oh what do you do?” You: “I bring the spa experience to your home or workplace!” PULL OUT YOUR FLIPCARDS AND SHOW HER THE PHOTO OF LADIES RELAXING. “This is what I do.” Guest: “Wow that looks like fun.” If you have time, you can go over what you do: “There are no charges for my services. The spa experience is how I market my BeautiControl treatments. There’s no heavy selling. If there were, it would defeat the purpose of the spa experience.” “I would love to talk with you more about this. May I give you my card?” Ask her if you can take her name and number and call her on ________ to follow up. PUT HER NAME AND PHONE NUMBER IN YOUR LITTLE NOTEBOOK WITH THE DATE AND LOCATION WHERE YOU MET HER. Once you get back to your car, write down any particulars about her you might want to remember – whether she had kids, etc. ANOTHER AWESOME WAY TO BOOK SPAS IS BOOTHS Christmas events, Arts & Crafts, Women’s Conventions, any kind of event where booths can be set up. It’s good to do these with people on your team. No more than 3 people at a time seems to work well. Make sure you have a product drawing with prospect cards – that’s how you get your leads. (I can email you the form I use if you like). You can have the back massage to use. The head tingler is optional. You demo anything from the Extreme Repair to Warming Trend. If you have easy access to water, SOH is awesome to demo. You can display product. Always display the BeautiCase for the month. Sometimes these are great for referrals also. Example: A lady stopped by a booth. Told me she wasn’t interested but gave me the name of the coordinator at the Mobile Community Action Center. I have been over there twice and she is now sending me out one-by-one to their 18 centers in Mobile and Washington County. I am now booking spas from those. OTHER IDEAS: Teacher Appreciation, Nurse Appreciation, Employee Appreciation FOLLOW UP PHONE CALLS: Easiest because they are considered “warm” leads. Ground rules for phone calls: 1. SMILE – even if you have to put a mirror in front of you. Your smile can be heard over the phone. 2. Find your favorite place in your house to make your calls. Make it a pleasant experience for yourself. If it means throwing a big pillow on the floor and making yourself a nice cup of tea or coffee – DO IT!! 3. Set a timer. When you first start out – give yourself 15 minutes. Next time increase it to 30. Before you know it, you will start going past your allotted time. YOU: “Hi Jane. This is Kathy McInnis with BeautiControl. We met at Sister2Sister a couple of weeks ago. Do you have a minute to speak with me or is there a better time to call?” WAIT FOR HER ANSWER RESPECT HER TIME. IF IT IS NOT CONVENIENT ASK WHEN YOU CAN CALL BACK. “Jane, it was really nice meeting you. To refresh your memory of who I am: I am the lady who brings the spa experience to your home, office or church. There’s no charge for m Great. I literally pamper you and 8-10 of your friends for about an hour. There’s no charge for my services. The experience is how I market my BeautiControl spa and skincare treatments. It’s exactly like going to a day spa – but you don’t have to leave your home (or office). You and your friends will experience spa treatments from head to toe. Doesn’t that sound like fun?! WAIT FOR HER TO ANSWER! I would love to come over and pamper you and your friends. I do still have some openings in October. Would a weeknight or weekend work better for you? Great, I have Saturday evening, Oct 20 open. Would 6:30 pm work for you? If she can’t give you a time then, ask if you can call her back tomorrow or the day after.