"Services Provided by the Information Technology Department"
Name of Local Health Department Example: Toe River Health District County or Counties Avery, Mitchell, Yancey Number of Employees (include full- 41 time and part-time) Number of Employees Necessary to 2 Maintain Essential Services 545 Schultz Street Location(s) of LHD buildings PO Box 325 Newland, NC 28657 130 Forest Service Drive Suite A Bakersville, NC 28705 202 Medical Campus Drive Burnsville, NC 28714 Scenario 3: Pandemic Flu - Social Distancing 28 Days Scenario Assumptions During a pandemic, it is unlikely that the physical infrastructure of the local health department will be compromised. However, the operational infrastructure (e.g. janitorial services, payroll) may be compromised. The local health department will likely operate with a reduced staff for an extended period of time during a pandemic. As much as 40% of the workforce may be absent due to illness, quarantine, or caring for ill family members. Staffing should be assessed on a weekly basis. Depending on the infectiousness and severity of the pandemic strain, social distancing measures may be implemented requiring some local health department staff to work from home. Social distancing measures may also affect health department clinic operations where large groups of people would typically gather (e.g. waiting rooms, vaccination clinics). Staff may be required to perform functions that differ significantly from their routine job responsibilities. Administrative staff may be diverted to other local health department services. Instructions for Local Health Department Pandemic Influenza COOP sp The purpose of this spreadsheet is to document LHD essential services and the resources needed for carrying the tabs (at the lower left-hand corner). The first tab (Assumptions) is assumptions about an influenza pandemic that a LHD should customize these assumptions as necessary. This tab (Instructions) provides guidance on completing t (COOP) is where you will enter information about LHD services and the resources necessary to provide those serv will guide you through the process of completing the COOP tab. Below is a list of column headings for the spreadsheet and instructions for completing each column. 1. LHD Services (in priority order) 2. Priority Level 3. Department/Unit 4. Personnel by Role/Function 5. Number of FTEs for Each Role/Function – number of full-time equivalent personnel 6. Name OR Employee ID (or other identifier) 7. Skills Necessary to Perform Service 8. Critical Records 9. IT (by Type and Number) 10. Other Equipment 11. Physical Space 12. Additional Requirements 13. Actions to Ensure Readiness ns for Local Health Department Pandemic Influenza COOP spreadsheet et is to document LHD essential services and the resources needed for carrying them out. The spreadsheet has 3 ner). The first tab (Assumptions) is assumptions about an influenza pandemic that are relevant for COOP. Your ssumptions as necessary. This tab (Instructions) provides guidance on completing the spreadsheet. The third tab information about LHD services and the resources necessary to provide those services. The instructions below ess of completing the COOP tab. ngs for the spreadsheet and instructions for completing each column. In the spreadsheet, list all services of the LHD (see #2 for priority levels). The list should NOT include pandemic response activities, but should focus on routine services provided by the LHD. Routine services include not only those services provided to the public (e.g., HIV/STD testing) but also those internal to the health department (e.g., IT support, administration, and payroll). Based on factors such as regulatory requirements and community needs, each service should be assigned to a priority level (see Worksheet 2 for more information). List the organizational unit (e.g. environmental health) within the LHD that is responsible for delivering the service. If a service is provided through multiple departments or units, list all in order of degree of responsibility. Describe the roles of all personnel necessary to deliver the service. This should include the number of individuals usually filling each role (e.g. 2 communicable disease nurses, 3 environmental health specialists). List the total number of full-time equivalents (FTEs) necessary to deliver the service. For example, if the service requires 3 people, each at 50% time, list 1.5 FTEs. Include the name, employee IDs, or other personal identifier for each of the people who currently perform the service, as well as for 3 back-ups for each position. Describe the skills required for a staff member to perform the service (e.g. ability to give pediatric immunizations, conduct patient interviews, etc.). List all documents necessary to deliver the essential service. These may include data files, forms, manuals, or plans. For example, this may include the Control of Communicable Diseases manual or standard outbreak investigation questionnaires. If no documents are required, list “none”. List all information technology equipment and services necessary to deliver the essential service. This may include computers, printers, PDAs, internet access, business applications, etc. Include the number of each item required (i.e. 2 computers with payroll software, 1 printer). If no information technology is required, list “none”. List all other equipment, aside from information technology, necessary to deliver the essential service. This may include fax machines, laboratory test kits, and other special equipment or non-office supplies. If no other equipment is needed, list “none”. List the physical space which is necessary to deliver the essential service (e.g. one office or cubicle). This may include information about alternate sites if appropriate. If the service can be performed remotely, indicate “work from home”. Certain services, such as laboratory testing, will inherently require more specialized physical space. Include any additional resources necessary to deliver the service. For example, some essential services may require private rooms for patient contact. If there are no additional resources or requirements, list “none”. List any additional steps needed for your health department to be prepared to deliver this service during a pandemic. Often this may involve cross-training of back-up staff to ensure they have the necessary skills (see item #6) to perform the service. Number of LHD Services Department Personnel by Priority Level FTEs for Each (in priority order) or Unit Role/Function Role/Function 1. Treatment of individuals with 1 TB 2 TB nurses 2 tuberculosis Personal 1 (cd nurse); Health 1 CD nurse, 1 2. STD Testing 1 0.25 (health Services health educator educator) Division Names OR Employee IDs Skills IT (by type and Other Critical Records Physical Space (Current and Necessary number) Equipment 3 Back-ups) Knowledge of TB Current: medications 81223, 84224; and dosing, Patient records of Back-ups: patient 1 computer Can work from directly observed 2 phones 89999, 82283, responses to (optional) home therapy 86719, 83545, medication, 89000, 87811 and indicators for additional intervention Laboratory test Nurse: kits/supplies Knowledge of for HIV, Current: STD screening syphilis, 82283, 82112; tests, ability to Patient records; gonorrhea, Back-ups: conduct tests; Control of 1 computer chlamydia, Private patient 89999, 87811, Educator: Communicable (optional) herpes, room 86719, 83223, Ability to Disease Manual urethritis, 84678, 88182 provide pre- trichomonas; and post-test Personal counseling protective equipment Actions to Additional Ensure Requirements Readiness Cross-train cd nurses on TB None case management Available Cross-train staff external lab to on pre- and post- process tests test counseling