Interview Questions for an Accounts Payable Clerk Preparing by zqx15399

VIEWS: 444 PAGES: 19

More Info
									Preparing for Interviews
This Module consists of three individual portions:

   Part 1: Interviewing
   Part 2: Interview
    Follow-up and
    Evaluation




                                                     1
                           Interviewing
Learning Objectives

                 Summarize main
                  characteristics of good
                  and bad interviews
                 Identify the interviewer’s
                  purposes in interview
                  questions
                 Conduct mock interviews



                                               2
                    Interviewing
Standard Interview Questions
Tell us about yourself
What have you done?
Is this the “right” job for you?
Do you get along well with
coworkers and management?
Do you take initiative?
What do you know about our
company or the job?
What are your goals?
Tell us your strengths/weaknesses?
Why do you want to work for us?
Are you really interested in this job?

                                           3
                            Interviewing
 Interview Questions: Purposes
When you are asked…                         The Interviewer wants to
                                              know…
Tell me about yourself.                     Who are you? Are you able to
                                            represent yourself confidently and
                                            provide relevant information?
Tell me about your work experience          What have you done?
    and skills.
What are your strengths? Or tell me         What are your natural abilities? Is this
about an on the job accomplishment.         the “right” job for you? Can you do
                                            this job well for us?
Tell me about a time you worked with        Do you get along well with coworkers
your team or a coworker to complete         and management? Do you value the
an assignment.                              contributions of others?
Tell me about a time you did more           Do you take initiative?
than you were asked or went above
and beyond the call of duty.
                                                                                       4
                                       Interviewing
Interview Questions: Purposes (cont.)
When you are asked…                          The Interviewer wants to know…
Where do you want to be in 5 years?          What are your goals? Do you have
                                             any plans? Are you realistic and on
                                             track? Are you going to stay with the
                                             company?
What kind of work environment do you         Do you fit our company culture?
  prefer?
What are your weaknesses?                    Are you aware of the skills you will
                                                need to build or work on?
What did you like least about the job,       What’s wrong with you? Are you a
your manager, or your co-workers?              complainer?
What did you like most about your            Why do you want to work for us or
previous job or this kind of work?             work in this field?
Do you have any questions for me?            Are you really interested in this job?
                                             What do you really know about our
                                             company and the job?
                                                                                      5
                                      Interviewing
Interview Tips

   Before the Interview:
       Compare the job description requirements to
        your work/college background.
       Research the company and position ahead
        of time.
       Write down several questions and print
        company information to take with you.
       Try to find out who will be interviewing you,
        and what the interview format will be.


                                                        6
                           Interviewing
Interview Tips (cont.)

    Before the Interview:
        Dress the part.
        Know how (hint: how long it will take) to get
         to the interview.
        Formulate answers to “typical” interview
         questions, and practice your responses.
        Put your portfolio and materials together.
        Prepare outfit the night before, not right
         before you leave.


                                                         7
                            Interviewing
Interview Tips (cont.)

    The Interview:
        Plan to arrive 5 – 10 minutes early, but no
         more than 10 minute early.
        Confidently walk in, introduce yourself and
         offer a firm handshake to the interviewer.
        Offer a copy of your resume to the
         interviewer and have extra copies available.
        Maintain your posture at all times.
        Maintain eye contact with the interviewer.


                                                        8
                           Interviewing
Interview Tips (cont.)

    During the Interview:
        Speak up and smile.
        Give clear answers and examples that prove
         your qualifications for the position.
        Be professional, AND try to be yourself.
        Inquire about when they are likely to make a
         decision.
        Re-state your interest in the position if you
         like what you hear during the interview.


                                                         9
                            Interviewing
Interview Tips (cont.)

    After the Interview:
        Thank the interviewer for his or her time, ask
         for a business card, and write a “thank you”
         note within 24 hours.
        Evaluate the interview. Determine what
         went well, and what might have gone better
         (eg what questions might have been
         answered a little differently)




                                                          10
                            Interviewing
Interview Tips (cont.)

    After the Interview:
        In your note, reference your key strengths.
        Have someone else proofread your “thank
         you” note.
        Call within two weeks to reaffirm your
         interest in being hired for the position.




                                                       11
                            Interviewing
What do you think of Answer 1?

  “I usually do anything I
  can to make the
  customer happy. The
  customers are always
  happy with my service
  and tell me so.
  Sometimes I stay late to
  finish their orders when
  there is too much to do.”


                                      12
                       Interviewing
What do you think of Answer 2?

 “While working for ABC Photo Lab last Christmas, we
 became very backed up with customer orders. We
 were also short staffed, so I stayed last to print
 customer orders because I knew that customers
 needed their photos for the holidays. I called a
 customer to let her know that her order would be late,
 and she said that she could not come to pick it up the
 next day because she was flying to Florida at 6:00 a.m.
 So I asked her to prepay the order over the phone, and
 I dropped the order off at her house on my way home
 that evening. She was so happy with the service that
 she brought the staff a bag of Florida oranges when
 she returned.”
                                                           13
                          Interviewing
A Sequential Model – for answering questions




   Beginning       Middle             End




                                               14
                       Interviewing
Another Sequential Model




    Past         Present             Future




                                              15
                      Interviewing
Interview Response Method

     What was the challenge of
      the situation?
     What action did you take?
     What was the newsworthy
      outcome?




                                   16
                    Interviewing
Interview Worksheet (Q1)
1. PAST                           2. PRESENT                     3. FUTURE
(Your history and what you have   (What are you doing?)          (What do you want to do?)
done)

 A little personal                Where do you work now?        What would you like to be
  information                      What are you doing now?        doing or what skills would
 What was your field of           Quantify if possible           you like to use on your
  study?                                                           next job in the near
 What kinds of jobs have                                          future?
  you had?
 What fields have you
  worked in?
 Quantify if possible
“I graduated from Addis           “Since I moved to the US, I    “I would like to continue my
Ababa College with an             have been working as a         career in accounting and
Accounting Diploma and            Cashier for XXX for 2 years.   continue as an accounts
worked as an accounts             I have also been taking        payable clerk. I have good
payable clerk for 2 years.”       accounting classes at NOVA     computer skills too, so I
                                  to update my skills.”          would like to be in a position
                                                                 where I can continue to
                                                                 learn more accounting
                                                                 functions and take on
                                                                 additional responsibilities.”
Interview Worksheet (Q2)

Identify what you like.   Explain why you like it   How is this relevant to
Don’t say what you                                  the job you are
don’t like!                                         applying for?

“I like handling the      “I like this because I    “I’m very accurate, so
cash and counting and     like to see everything    my drawer usually
balancing my drawer       balance out at the end    balances to the
at the end of the day.”   of the day.”              penny.”




                                                                          18
                                  Interviewing
Interview Worksheet (Q3)
Keep it positive.          Why does this bother     State that this is one
Identify a skill you are   you?                     of the reasons you are
not able to use on the                              pursuing the job you
job or something that                               are interviewing for.
is not related to
anything you will do in
the job you are
applying for.

“I usually have to work “I understand that this     “That’s why I have
alone.”                 is a part of the job, but   applied for this
                        I’m really a people         Customer Service
                        person, and I know          position. I know that
                        that I do my best work      I’ll be in constant
                        face to face.”              contact with
                                                    customers.”
                                                                            19
                                   Interviewing

								
To top