Business for Sale Albany Ny by drl34188

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									IPI Training & Conference
Program

 Larry J. Cohen, CAPP, The George Washington University

      Michael T. Klein, Albany (NY) Parking Authority

          J. David Allen, Maryland, College Park
                         May, 2006
The ABC’s of Parking
A is for:

 Auditing

 ADA

 Automated
  Parking
  Structures
The ABC’s of Parking
B is for:
 Benchmarking

 Branding

 Barriers
The ABC’s of Parking
C is for:
 Customer
  Service
 Competition

 Construction

 Contingency
  Plan
The ABC’s of Parking
D is for:

 Demand

 Downsizing

 Design
The ABC’s of Parking
E is for:

 Economic
  Development

 Enforcement

 Environmental
  Compliance
 The ABC’s of Parking

F is for:

 Financing

 Fiscal
  Responsibility

 Free Parking
The ABC’s of Parking
G is for:
 Growth
  Planning
 Garage
  Layout
 Government
  Legislation/
  Regulations
The ABC’s of Parking
H is for:
 Human
   Resources
 Housekeeping

 History of
   Parking
   Industry
The ABC’s of Parking
I is for:

 Insurance

 Internet/
  Innovation
The ABC’s of Parking
J is for:

 Judicial Process
 Jobs in the Industry
    Operations Manager
    Supervisor
    Cashier
    Enforcement Agent
    Traffic Control Agent
The ABC’s of Parking
K is for:

 Keep Learning

 Keys to
  Success
The ABC’s of Parking
L is for:

 Leadership

 Location

 Landscaping

 Lighting
The ABC’s of Parking
M is for:

 Mission
  Statement
 Management
 Marketing
 Media
  Relations
The ABC’s of Parking
N is for:

 Networking

 Numbers tell
  the Story
 News
The ABC’s of Parking
O is for:

 Organizational
  Goals

 Operational
  Improvements

 Outsourcing
The ABC’s of Parking
P is for:
 Price
 Place
 Product
 Promotion
The ABC’s of Parking
Q is for:

 Quick Response

 Quality
  Assurance
The ABC’s of Parking
R is for:

 Revenue
  Opportunities
 Rates
 Revenue Control
  Equipment
 Risk Management
The ABC’s of Parking
S is for:

 Strategic
   Planning
 Security/Safety/
   Surveillance
The ABC’s of Parking
S is also for:

 SWOT
  (strengths,
  weaknesses,
  opportunities &
  threats)

 Statistical
  Assessment
The ABC’s of Parking
T is for:

 Transportation

 Towing

 Traffic Impact
The ABC’s of Parking
U is for:

 Unions

 User survey/
  Issues
The ABC’s of Parking
V is for:
 Valet Parking

 Vehicle
   Impoundment
 Violations

 Validations
The ABC’s of Parking
W is for:

 Wireless
  Communication

 Web Page
The ABC’s of Parking
X, Y, Z is for:

 Xcited About…

 Yearly
  Evaluations

 Zero Tolerance
  for theft
The ABC’s of Parking


       Glossary of Terms
The ABC’s of Parking
•   Auditing - An audit is an evaluation of an organization, system, process, or product. It is performed by a
    competent, objective, and unbiased person or persons, known as auditors. The purpose is to verify that
    the subject of the audit was completed or operates according to approved and accepted standards,
    statutes, regulations, or practices. It also evaluates controls to determine if conformance will continue.
    Auditing is a part of some quality control certifications such as ISO 9000.

•   The Americans with Disabilities Act of 1990 (ADA) is the short title of United States Public Law 101-
    336, 104 Stat. 327 (July 26, 1990), codified at 42 U.S.C. § 12101 et seq., signed into law on July 26,
    1990 by President George H. W. Bush. The ADA is a wide-ranging civil rights law that prohibits
    discrimination based on disability. It affords similar protections against discrimination to Americans with
    disabilities as the Civil Rights Act of 1964, which made discrimination based on race, religion, sex,
    national origin, and other characteristics illegal. Disability is defined "a physical or mental impairment that
    substantially limits a major life activity." The determination of whether a particular condition is a disability
    is made on a case by case basis. Certain specific conditions are excluded as disabilities, such as current
    substance abusers and transsexuality.

•   Benchmarking (also "best practice benchmarking" or "process benchmarking") is a process used in
    management and particularly strategic management, in which organizations evaluate various aspects of
    their processes in relation to best practice, usually within their own sector. This then allows organizations
    to develop plans on how to adopt such best practice, usually with the aim of increasing some aspect of
    performance. Benchmarking may be a one-off event, but is often treated as a continuous process in
    which organizations continually seek to challenge their practices.

•   In marketing, a brand is the symbolic embodiment of all the information connected with a company,
    product or service. A brand typically includes a name, logo, and other visual elements such as images,
    fonts, color schemes, or symbols. It also encompasses the set of expectations associated with a product
    or service which typically arise in the minds of people. Such people include employees of the brand
    owner, people involved with distribution, sale or supply of the product or service, and ultimately
    consumers. In other contexts the term "brand" may be used where the legal term trademark is more
    appropriate.
    The ABC’s of Parking
•   Customer service is the provision of labor and other resources, for the purpose of increasing the value that
    buyers receive from their purchases and from the processes leading up to the purchase. With the rising
    dominance of the service sector in the global economy, customer service has grown in importance, as its
    impact on individuals, households, firms, and societies has become widespread

•   Competition is the act of striving against another force for the purpose of achieving dominance or attaining a
    reward or goal, or out of a biological imperative such as survival. Competition is a term widely used in several
    fields, including biochemistry, ecology, economics, business, politics, and sports.

•   Construction is the building or assembly of any infrastructure. Although this may be thought of as a single
    activity, in fact construction is a feat of multitasking. Normally the job is managed by the construction
    manager, supervised by the project manager, design engineer or project architect. Those involved with the
    design and execution of the infrastructure in question must consider the environmental impact of the job, the
    successful scheduling, budgeting, site safety, inconvenience to the public caused by construction delays,
    preparing tender documents, etc.

•   Contingency Plan – A plan used by businesses, if an emergency occurs.

•   Demand is that quantity of a good that consumers are not only willing to purchase but also have the capacity
    to buy at the given price. For example, a consumer may be willing to purchase 2 lb of potatoes if the price is
    $0.75 per lb. However, the same consumer may be willing to purchase only 1 lb if the price is $1.00 per lb. A
    demand schedule can be constructed that shows the quantity demanded at each given price. It can be
    represented on a graph as a line or curve by killing the quantity demanded at each price. It can also be
    described mathematically by a demand equation. The main determinants of the quantity one is willing to
    purchase will typically be the price of the good, one's level of income, personal tastes, the price of substitute
    goods, and the price of complementary goods.
    The ABC’s of Parking
•    Downsizing or a layoff is the termination of an employee or (more commonly) a group of employees for
     business reasons, such as the decision that certain positions are no longer necessary. Originally the term
     "layoff" referred specifically to a temporary interruption in work, as when factory work cyclically falls off.
     However, the term has long been applied also to the permanent elimination of positions as a cost-cutting
     measure (or for other reasons.)

•    Design - a design engineer job is to produce a detailed design from a conceptual design, thereby
     bringing the real from the abstract on a day-to-day basis.

•   Economic development is the development of economic wealth of countries or regions for the well-being
    of their inhabitants. The study of economic development is known as development economics.
Economic development is a sustainable increase in living standards that implies increased per capita income,
    better education and health as well as environmental protection.

•    Finance - individuals, businesses and organizations raise, allocate and use monetary resources over
     time, taking into account the risks entailed in their projects.

•    Government Regulation - a legal restriction promulgated by government administrative agencies through
     rulemaking supported by a threat of sanction or a fine. This administrative law or regulatory law is in
     contrast to statutory or case law.

•    Human Resources - Refers to the individuals within the firm, and to the portion of the firm's organization
     that deals with hiring, firing, training, and other personnel issues. This article will address both definitions.
  The ABC’s of Parking
•Leadership - the capacity or ability to lead, a person in a position or office associated with expertise, skill, or
experience, such as a team leader, a ship's captain, a chief engineer, or a parent.

•Mission Statement – a summary of an organizations purpose and goals.

•Management – a process used by management involving people and other resources to meet department goals.

•Marketing - is "the process of planning and executing the pricing, promotion, and distribution of goods, ideas, and
services to create exchanges that satisfy individual and organizational goals."

•Networking - consists of exchanging information and establishing personal connections. People network in many
different settings: on the telephone, in hallways, in company lunchrooms, at professional conferences, at trade
shows, company meetings, classrooms, lounges, hallways, elevators, airplanes, trains, busses, hotel lobbies and
waiting rooms. A business network can be defined as a group of people that have some kind of commercial
relationship. It could be a boss-employee, buyer-supplier, colleague-colleague, etc.

•Organizational Goals - Strategic planning consists of the process of developing strategies to reach a defined
objective. As we label a piece of planning "strategic" we expect it to operate on the grand scale and to take in "the
big picture" (in contradistinction to "tactical" planning, which by definition has to focus more on the tactics of
individual detailed activities). "Long range" planning typically projects current activities and programs into a revised
view of the external world, thereby describing results that will most likely occur (whether the planner wants them or
not!) "Strategic" planning tries to "create" more desirable future results by (a) influencing the outside world or (b)
adapting current programs and actions so as to have more favorable outcomes in the external environment.
 The ABC’s of Parking
•Outsourcing - (or contracting out) is often defined as the delegation of non-core operations or jobs from
internal production within a business to an external entity (such as a subcontractor) that specializes in that
operation. Outsourcing is a business decision that is often made to lower costs or focus on competencies.

•Price - In economics and business, the price is the assigned numerical monetary value of a good,
service or asset. The concept of price is central to microeconomics where it is one of the most important
variables in resource allocation theory (also called price theory).

•Quality Assurance - covers all activities from design, development, production, installation, servicing and
documentation. It introduced the sayings "fit for purpose" and "do it right the first time". It includes the regulation of
the quality of raw materials, assemblies, products and components; services related to production; and
management, production, and inspection processes. One of the most widely used paradigms for QA management
is the PDCA (Plan-Do-Check-Act) approach, also known as the Shewhart cycle. The main goal of QA is to ensure
that the product fulfills or exceeds customer expectations.

•Risk management - is the process of measuring, or assessing risk and then developing strategies to manage
the risk. In general, the strategies employed include transferring the risk to another party, avoiding the risk,
reducing the negative effect of the risk, and accepting some or all of the consequences of a particular risk.

•Strategic Planning - consists of the process of developing strategies to reach a defined objective. As we label a
piece of planning "strategic" we expect it to operate on the grand scale and to take in "the big picture" (in
contradistinction to "tactical" planning, which by definition has to focus more on the tactics of individual detailed
activities).
  The ABC’s of Parking
•Unions - is a continuous association of wage-earners for the purpose of maintaining or improving the conditions
of their employment"[

•Valet is a service offered by some restaurants, stores, and other businesses. In contrast to "self-parking", where
customers find parking on their own, customers' vehicles are parked for them by a person called a valet. This
service either requires a fee to be paid by the customer or is offered free of charge by the establishment.

•Wireless communication - The term refers to communication without cables or cords, chiefly using radio
frequency and infrared waves. Common uses include the various communications defined by the IrDA
and the wireless networking of computers.

•Zero tolerance is a term used to describe a non-discretionary enforcement policy for the criminal law or informal
rules. Under a system of zero tolerance, persons in positions of authority – who might otherwise exercise their
discretion in making subjective judgments regarding the severity of a given offense – are instead compelled to act
in particular ways and, where relevant, to impose a pre-determined punishment regardless of individual culpability.

Glossary Definitions are from www.Wikipedia.org

								
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